Survey of State Regulators - Regulation of Cemeteries (GAO-03-831SP)

Q23. What consumer protections, if any, does your state have in place concerning cemeteries or cemetery operators?

	Require that all funeral-related businesses provide general price lists	Provide one or more state-sponsored complaint hot lines	Provide on-line information to consumers through a state-sponsored web page	Conduct educational outreach programs to seniors and/or other consumers	Provide information on licensed facilities in good standing with the state	Hold public hearings to address consumer concerns or complaints	Conduct investigations of legitimate consumer complaints	Other	No consumer protections other than licensing, certification, or inspection
Alabama									X
Alaska									X
Arizona									X
Arkansas			X		X	X	X
California	X	X	X	X	X	X	X
Colorado
Connecticut		X	X				X
Delaware		X					X
Florida	X	X		X	X		X	X
Georgia	X		X		X	X	X
Hawaii	X	X	X		X		X
Idaho							X
Illinois	X	X	X	X	X	X	X
Indiana
Iowa		X		X	X		X
Kansas		X					X
Kentucky		X	X	X	X		X
Louisiana			X				X
Maine
Maryland	X	X	X	X	X	X	X
Massachusetts									X
Michigan			X	X	X		X
Minnesota	X		X				X
Mississippi									X
Missouri			X		X		X
Montana
Nebraska	X	X	X		X		X	X
Nevada		X	X		X		X
New Hampshire
New Jersey	X	X	X	X	X		X
New Mexico			X				X
New York							X
North Carolina					X	X	X	X
North Dakota								X
Ohio			X				X	X
Oklahoma								X
Oregon			X		X		X	X
Pennsylvania
Rhode Island								X
South Carolina					X		X
South Dakota
Tennessee									X
Texas	X	X	X	X	X	X	X	X
Utah
Vermont
Virginia	X		X	X	X		X
Washington			X		X		X	X
West Virginia								X
Wisconsin	X		X		X		X
Wyoming								X
Number Responding	12	14	22	10	21	7	30	12	6