Survey of State Regulators - Regulation of Funeral Homes (GAO-03-831SP)
Q25. What consumer protections, if any, does your state have in place concerning funeral homes that address issues beyond the Federal Trade Commission's requirement that funeral homes provideclients with a General Price List?
One or more state-sponsored complaint hot lines
Provide on-line information to consumers through a state-sponsored web page
Conduct educational outreach programs to seniors and/or other consumers
Provide information on licensed facilities in good standing with the state
Hold public hearings to address consumer concerns or complaints
Conduct investigations of legitimate consumer complaints
Other
No consumer protections other than licensing, certification, inspection, or FTC's requirement for the provision of a General Price List
Alabama
X
X
Alaska
X
X
Arizona
X
X
X
X
X
Arkansas
California
X
X
X
X
X
X
Colorado
Connecticut
X
X
X
X
Delaware
X
X
X
Florida
X
X
X
X
X
Georgia
X
X
X
X
Hawaii
Idaho
X
X
X
Illinois
X
X
X
Indiana
Iowa
X
X
Kansas
X
X
X
X
X
Kentucky
X
Louisiana
X
X
X
X
X
Maine
X
X
X
X
Maryland
X
X
X
Massachusetts
X
Michigan
X
X
X
X
Minnesota
X
X
Mississippi
X
X
Missouri
X
X
X
X
X
X
Montana
X
X
X
Nebraska
X
X
Nevada
X
X
X
New Hampshire
New Jersey
X
X
X
X
X
New Mexico
X
X
X
X
New York
X
X
X
X
X
North Carolina
X
X
X
X
North Dakota
X
X
X
Ohio
X
X
X
Oklahoma
X
X
X
X
X
Oregon
X
X
X
Pennsylvania
X
X
X
X
X
Rhode Island
X
X
X
South Carolina
X
South Dakota
X
X
X
X
Tennessee
X
Texas
X
X
X
X
X
Utah
X
Vermont
X
X
X
Virginia
X
X
X
X
X
X
Washington
X
X
X
X
West Virginia
X
X
X
Wisconsin
X
X
X
Wyoming
X
X
Number Responding
15
32
13
30
13
45
5
0