Survey of State Regulators - Regulation of Pre Need Funeral Plans (GAO-03-831SP)
Q18. What consumer protections, if any, does your state have in place concerning sales of pre-need funeral plans?
Require that all funeral-related businesses provide general price lists
Provide one or more state-sponsored complaint hot lines
Provide on-line information to consumers through a state-sponsored web page
Conduct educational outreach programs to seniors and/or other consumers
Provide information on licensed companies or salespersons in good standing with the state
Hold public hearings to address consumer concerns or complaints
Conduct investigations of legitimate consumer complaints
Other
No consumer protections other than registration or licensing
Alabama
X
X
X
Alaska
X
Arizona
Arkansas
California
X
X
X
X
X
X
Colorado
X
X
X
X
Connecticut
X
X
X
X
X
Delaware
X
X
X
Florida
X
X
X
X
X
X
X
Georgia
X
X
X
X
X
Hawaii
X
X
X
X
X
Idaho
X
X
X
X
Illinois
Indiana
Iowa
X
X
X
X
Kansas
X
X
X
Kentucky
X
X
X
X
X
Louisiana
X
X
X
X
X
X
Maine
X
X
X
X
X
Maryland
X
X
X
Massachusetts
X
X
Michigan
X
X
X
X
Minnesota
X
X
X
Mississippi
X
X
X
X
Missouri
X
X
X
X
X
X
Montana
Nebraska
Nevada
X
X
X
X
X
New Hampshire
New Jersey
X
X
X
X
X
New Mexico
X
X
X
X
New York
X
X
X
X
X
North Carolina
X
X
X
X
North Dakota
X
X
X
X
Ohio
Oklahoma
X
X
X
Oregon
X
X
X
X
Pennsylvania
X
X
X
X
Rhode Island
X
South Carolina
X
X
South Dakota
X
Tennessee
X
X
Texas
X
X
X
X
X
X
X
Utah
X
Vermont
Virginia
X
X
X
X
X
X
X
Washington
X
X
X
X
X
West Virginia
X
X
X
Wisconsin
X
X
X
Wyoming
X
X
X
Number Responding
19
19
26
13
28
9
38
8
1