U.S. Government Accountability Office

Technology and Resources

83.	Does your office have necessary funds to conduct the following reviews according to program standards? Please check one for each.

		Yes	No	Don't know	Not applicable, this office does not have this responsibility.	No response
	a. Annual walk-about visits
	b. Supervisory visits
	c. Physical inspections
	d. Compliance reviews
	e. State internal reviews
	f. Other(s), please specify below

	Other

84.	Does your office have necessary staff to conduct the following reviews according to program standards? Please check one for each.

		Yes	No	Don't know	Not applicable, this office does not have this responsibility.	No response
	a. Annual walk-about visits
	b. Supervisory visits
	c. Physical inspections
	d. Compliance reviews
	e. State internal reviews
	f. Other(s), please specify below

	Other

85.	Does your office have necessary time to conduct the following reviews according to program standards? Please check one for each.

		Yes	No	Don't know	Not applicable, this office does not have this responsibility.	No response
	a. Annual walk-about visits
	b. Supervisory visits
	c. Physical inspections
	d. Compliance reviews
	e. State internal reviews
	f. Other(s), please specify below

	Other

86.	To what extent do the following reviews provide your office with information necessary to effectively monitor projects in your office's portfolio? Please check one for each.

		Very Great Extent (5)	Great Extent (4)	Moderate Extent (3)	Some Extent (2)	Little or No Extent (1)	Don't know	No response
	a. Annual walk-about visits
	b. Supervisory visits
	c. Physical inspections
	d. Compliance reviews
	e. State internal reviews
	f. Other(s), please specify below

	Other

	If you indicated "to some extent" or "not at all" to any of the items in Questions #86, please describe your reasons for your responses below.

87.	Overall, how easy or difficult is it to use MFIS?
	*(Check only one answer)*
	1.		Very Easy
	2.		Easy
	3.		Neither Easy nor Difficult
	4.		Difficult
	5.		Very Difficult
	6.		Don't know
	7.		Not applicable, don't use MFIS in this office
	8.		No response

88.	In what year did you start working with MFIS? (Enter the four-digit year.)

		Check below if you don't know

89.	Overall, how easy or difficult is it to use AMAS?
	*(Check only one answer)*
	1.		Very Easy
	2.		Easy
	3.		Neither Easy nor Difficult
	4.		Difficult
	5.		Very Difficult
	6.		Don't know
	7.		Not applicable, don't use AMAS in this office
	8.		No response

90.	In what year did you start working with AMAS? (Enter the four-digit year.)

		Check below if you don't know

91.	Overall, does your office use one of these systems more than the other?
	*(Check only one answer)*
	1.		Our office uses AMAS more than MFIS.
	2.		Our office uses MFIS more than AMAS.
	3.		Our office uses both AMAS and MFIS equally.
	4.		Don't know
	5.		Not applicable, neither AMAS nor MFIS are used in this office.
	6.		No response

92.	From January 2003 to January 2004, how many administrative notices related to the Rental Assistance Program have been issued by the national office? (Enter numbers only; any characters will be automatically deleted when saved.)

		Check below if you don't know

93.	From January 2003 to January 2004, how many administrative notices related to the Rental Assistance Program have been issued by your state office? (Enter numbers only; any characters will be automatically deleted when saved.)

		Check below if you don't know

94.	In your opinion, how helpful are national administrative notices at clarifying policies and procedures established by the national office?
	*(Check only one answer)*
	1.		Very Helpful
	2.		Helpful
	3.		Neither Helpful nor Unhelpful
	4.		Unhelpful
	5.		Very Unhelpful
	6.		Don't know
	7.		No response

	This space is provided for your comments on Question #94.

95.	In your opinion, how helpful are state administrative notices at clarifying policies and procedures established by the national office?
	*(Check only one answer)*
	1.		Very Helpful
	2.		Helpful
	3.		Neither Helpful nor Unhelpful
	4.		Unhelpful
	5.		Very Unhelpful
	6.		Don't know
	7.		No response

	This space is provided for your comments on Question #95.

96.	In your opinion, how adequate is the flow of communication between the national office and the state offices regarding your Rental Assistance responsibilities?
	*(Check only one answer)*
	1.		Very adequate
	2.		Adequate
	3.		Neither Adequate nor Inadequate
	4.		Inadequate
	5.		Very inadequate
	6.		Don't know
	7.		No response

	This space is provided for your comments on Question #96.

97.	In your opinion, how adequate is the flow of communication between state offices and local/area offices regarding your Rental Assistance responsibilities?
	*(Check only one answer)*
	1.		Very adequate
	2.		Adequate
	3.		Neither Adequate nor Inadequate
	4.		Inadequate
	5.		Very inadequate
	6.		Don't know
	7.		No response

	This space is provided for your comments on Question #97.

98.	In your opinion, how clearly are changes to Rental Assistance policies and procedures conveyed from the national office to your office?
	*(Check only one answer)*
	1.		Very Clearly (5)
	2.		Clearly (4)
	3.		Somewhat Clearly (3)
	4.		Not Very Clearly (2)
	5.		Not At All Clearly (1)
	6.		Don't know
	7.		Not applicable, there have been no recent changes to Rental Assistance policies and procedures
	8.		No response

	This space is provided for your comments on Question #98.

99.	In your opinion, how clearly are changes to Rental Assistance policies and procedures conveyed from your state office to your office?
	*(Check only one answer)*
	1.		Very Clearly (5)
	2.		Clearly (4)
	3.		Somewhat Clearly (3)
	4.		Not Very Clearly (2)
	5.		Not At All Clearly (1)
	6.		Don't know
	7.		Not applicable, there have been no recent changes to Rental Assistance policies and procedures
	8.		No response

	This space is provided for your comments on Question #99.

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