Q4. Based on your airport's experience, how satisfied or dissatisfied are you with DOT's performance for each of the following aspects of the Small Community Air Service Development Grant program?

  Very satisfied Satisfied As satisfied as dissatisfied Dissatisfied Very dissatisfied No basis to judge Number
of respondents
a. Publicizing the program 43 63 5 1 0 9 121
b. The application process 39 64 3 3 0 12 121
c. Amount of time available to prepare the grant proposal 24 61 15 7 1 12 120
d. The clarity of the selection criteria 23 57 23 2 2 14 121
e. Monitoring or oversight of grants 33 63 5 1 0 19 121
f. Quarterly reporting requirements 27 59 12 3 0 20 121
g. Final reporting requirements 6 22 5 0 0 87 120
h. Paperwork needed to obtain reimbursement 13 45 11 4 1 45 119
i. Speed of obtaining reimbursement 9 36 7 7 1 59 119
j. Time-frame provided for completing project 17 60 11 5 0 27 120
k. Assistance from DOT 54 54 3 0 0 10 121