Q18. Since January 1, 2007, which, if any, of the following actions has your office taken in response to contract or user agreement violations?: |
b. Blocked access, suspended or terminated service |
(If Question 15=Yes and Question 17=Yes or No) |
| Question Choices |
Estimated Percentage |
95 Percent Confidence Interval |
|---|---|---|
| Took this action | 25.6 | 6.6-55.5 |
| Did not take this action | 66.4 | 36.5-88.9 |
| Not permitted to take this action | 8.0 | 0.2-36.5 |