Q8. For those program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, do you use the information obtained from performance measurement when participating in the following activities?
f. Adopting new program approaches or changing work processes

  To a very great extent
(percent)
To a great extent
(percent)
To a moderate extent
(percent)
To a small extent
(percent)
To no extent
(percent)
No basis to judge/Not applicable
(percent)
No response
(percent)
Number
of respondents
All Agencies 14.8 31.1 25.9 11.5 3.4 4.1 9.2 2,943
Commerce 19.1 29.1 23.2 9.5 4.3 3.7 11.1 115
Defense 8.4 31.8 30.5 12.7 1.9 6.8 7.9 120
Education 17.7 37.1 23.8 9.3 1.2 5.6 5.2 89
Energy 14.9 41.0 29.0 4.3 3.2 3.2 4.4 93
Housing and Urban Development 15.5 40.8 19.8 5.5 5.0 6.7 6.7 92
Interior 14.7 19.0 28.8 18.8 8.1 2.3 8.4 114
Justice 12.5 25.4 22.0 12.9 4.2 5.3 17.8 95
Labor 19.6 27.8 26.3 11.9 4.3 3.0 7.0 115
State 22.9 24.9 24.0 10.8 1.1 3.8 12.6 106
Veterans Affairs 23.9 36.9 21.5 8.8 1.1 1.1 6.7 111
Agency for International Development 21.2 37.5 17.4 4.9 8.2 1.6 9.2 67
Forest Service 7.8 20.7 28.8 30.8 6.8 0.0 5.1 119
Agriculture-Excludes Forest Service 13.1 33.1 23.5 13.9 4.5 5.9 5.9 119
Environmental Protection Agency 21.7 34.0 21.7 12.9 0.0 2.1 7.5 96
General Services Administration 21.3 38.8 18.4 6.8 5.6 2.3 6.8 106
Centers for Medicare and Medicaid Services 20.3 33.3 20.6 10.7 4.1 3.6 7.3 95
Health and Human Services-Excludes CMS 15.4 21.9 34.3 9.5 5.3 2.1 11.6 101
Federal Emergency Management Agency 15.9 32.7 18.5 12.6 1.7 0.0 18.7 71
Homeland Security-Excludes FEMA 14.8 37.5 19.6 8.9 4.0 3.1 11.9 115
National Aeronautics and Space Administration 23.4 34.4 26.2 4.2 2.4 2.1 7.3 91
National Science Foundation 24.8 38.0 22.4 3.4 0.0 0.0 11.4 58
Nuclear Regulatory Commission 24.6 34.9 27.6 7.6 3.2 1.1 1.0 94
Office of Personnel Management 11.9 34.9 24.0 14.5 3.7 1.2 9.8 93
Small Business Administration 17.7 39.1 18.8 15.7 1.5 1.5 5.7 107
Social Security Administration 27.3 34.4 17.1 7.2 2.6 2.6 8.8 130
Federal Aviation Administration 14.2 29.0 30.3 10.9 5.9 1.2 8.5 101
Transportation-Excludes FAA 11.2 30.6 32.6 9.3 8.1 0.0 8.3 98
Internal Revenue Service 20.6 31.6 24.1 11.0 2.7 3.3 6.7 139
Treasury-Excludes IRS 19.2 29.4 26.8 9.5 3.1 4.8 7.1 93