Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? |
a. Difficulty determining meaningful measures |
| To a very great extent (percent) |
To a great extent (percent) |
To a moderate extent (percent) |
To a small extent (percent) |
To no extent (percent) |
No basis to judge/Not applicable (percent) |
No response (percent) |
Number of respondents |
|
|---|---|---|---|---|---|---|---|---|
| All Agencies | 12.9 | 25.2 | 28.1 | 20.1 | 9.3 | 3.9 | 0.6 | 2,943 |
| Commerce | 15.8 | 20.2 | 26.5 | 21.2 | 9.8 | 5.6 | 0.9 | 115 |
| Defense | 12.6 | 24.0 | 27.4 | 24.3 | 6.8 | 4.8 | 0.0 | 120 |
| Education | 18.8 | 25.8 | 27.0 | 15.4 | 9.8 | 2.0 | 1.2 | 89 |
| Energy | 6.4 | 33.3 | 33.3 | 19.4 | 2.2 | 5.4 | 0.0 | 93 |
| Housing and Urban Development | 9.2 | 27.3 | 23.1 | 21.4 | 15.1 | 3.8 | 0.0 | 92 |
| Interior | 26.5 | 30.6 | 20.8 | 13.9 | 6.1 | 1.0 | 1.0 | 114 |
| Justice | 13.6 | 27.3 | 21.9 | 19.7 | 11.7 | 4.6 | 1.1 | 95 |
| Labor | 13.0 | 24.5 | 24.3 | 21.3 | 14.0 | 2.0 | 1.0 | 115 |
| State | 15.3 | 21.9 | 36.1 | 13.6 | 8.1 | 3.3 | 1.6 | 106 |
| Veterans Affairs | 9.4 | 23.5 | 32.9 | 18.2 | 12.8 | 1.1 | 2.2 | 111 |
| Agency for International Development | 20.6 | 24.5 | 30.3 | 21.3 | 3.3 | 0.0 | 0.0 | 67 |
| Forest Service | 26.0 | 22.7 | 27.7 | 19.6 | 2.9 | 1.1 | 0.0 | 119 |
| Agriculture-Excludes Forest Service | 16.4 | 24.3 | 27.0 | 19.0 | 6.4 | 5.9 | 1.0 | 119 |
| Environmental Protection Agency | 19.4 | 32.6 | 33.5 | 8.2 | 3.0 | 3.2 | 0.0 | 96 |
| General Services Administration | 19.4 | 11.9 | 27.1 | 19.6 | 15.3 | 6.8 | 0.0 | 106 |
| Centers for Medicare and Medicaid Services | 15.1 | 31.8 | 33.4 | 10.7 | 6.5 | 2.4 | 0.0 | 95 |
| Health and Human Services-Excludes CMS | 12.1 | 25.3 | 25.0 | 26.0 | 6.3 | 5.3 | 0.0 | 101 |
| Federal Emergency Management Agency | 12.1 | 26.8 | 26.1 | 29.6 | 2.1 | 1.7 | 1.7 | 71 |
| Homeland Security-Excludes FEMA | 9.1 | 32.4 | 30.9 | 9.7 | 13.9 | 3.0 | 1.0 | 115 |
| National Aeronautics and Space Administration | 16.8 | 24.1 | 30.7 | 12.8 | 12.4 | 2.1 | 1.0 | 91 |
| National Science Foundation | 29.8 | 32.8 | 15.3 | 13.8 | 6.7 | 0.0 | 1.5 | 58 |
| Nuclear Regulatory Commission | 11.9 | 26.4 | 29.5 | 22.9 | 7.3 | 2.1 | 0.0 | 94 |
| Office of Personnel Management | 13.8 | 17.4 | 35.6 | 23.1 | 8.9 | 1.2 | 0.0 | 93 |
| Small Business Administration | 8.3 | 20.2 | 33.9 | 21.4 | 11.5 | 4.2 | 0.5 | 107 |
| Social Security Administration | 5.7 | 15.1 | 30.7 | 25.2 | 17.2 | 5.1 | 0.9 | 130 |
| Federal Aviation Administration | 8.7 | 19.8 | 34.4 | 22.0 | 7.7 | 7.3 | 0.2 | 101 |
| Transportation-Excludes FAA | 17.4 | 27.5 | 28.5 | 18.4 | 6.1 | 1.0 | 1.0 | 98 |
| Internal Revenue Service | 8.2 | 31.2 | 29.6 | 19.4 | 10.0 | 1.6 | 0.0 | 139 |
| Treasury-Excludes IRS | 11.6 | 19.5 | 24.2 | 29.7 | 12.6 | 2.4 | 0.0 | 93 |