Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? |
b. Different parties are using different definitions to measure performance |
| To a very great extent (percent) |
To a great extent (percent) |
To a moderate extent (percent) |
To a small extent (percent) |
To no extent (percent) |
No basis to judge/Not applicable (percent) |
No response (percent) |
Number of respondents |
|
|---|---|---|---|---|---|---|---|---|
| All Agencies | 11.6 | 23.4 | 25.4 | 22.1 | 10.3 | 6.2 | 1.1 | 2,943 |
| Commerce | 9.1 | 12.8 | 25.6 | 26.3 | 15.0 | 9.3 | 1.9 | 115 |
| Defense | 13.9 | 25.3 | 24.2 | 24.5 | 5.2 | 6.0 | 1.0 | 120 |
| Education | 7.6 | 35.0 | 20.2 | 17.4 | 14.2 | 3.2 | 2.4 | 89 |
| Energy | 4.3 | 22.7 | 24.6 | 28.1 | 12.9 | 7.5 | 0.0 | 93 |
| Housing and Urban Development | 13.9 | 14.7 | 21.4 | 13.5 | 20.2 | 16.4 | 0.0 | 92 |
| Interior | 13.1 | 25.3 | 23.5 | 19.2 | 14.7 | 2.3 | 2.0 | 114 |
| Justice | 8.0 | 25.8 | 23.9 | 24.6 | 12.9 | 3.8 | 1.1 | 95 |
| Labor | 8.0 | 18.6 | 23.3 | 19.5 | 18.6 | 10.0 | 2.0 | 115 |
| State | 10.5 | 21.0 | 27.6 | 18.7 | 9.2 | 11.4 | 1.6 | 106 |
| Veterans Affairs | 11.0 | 20.5 | 27.4 | 18.4 | 14.7 | 3.6 | 4.4 | 111 |
| Agency for International Development | 14.7 | 27.1 | 25.6 | 18.5 | 9.3 | 4.9 | 0.0 | 67 |
| Forest Service | 14.4 | 26.0 | 24.6 | 20.5 | 9.5 | 4.9 | 0.0 | 119 |
| Agriculture-Excludes Forest Service | 6.2 | 19.3 | 35.9 | 23.3 | 10.1 | 5.2 | 0.0 | 119 |
| Environmental Protection Agency | 8.4 | 27.1 | 29.2 | 22.6 | 8.4 | 4.3 | 0.0 | 96 |
| General Services Administration | 11.3 | 20.3 | 19.6 | 21.9 | 15.6 | 11.3 | 0.0 | 106 |
| Centers for Medicare and Medicaid Services | 11.7 | 28.1 | 25.3 | 12.4 | 14.1 | 8.5 | 0.0 | 95 |
| Health and Human Services-Excludes CMS | 11.2 | 20.7 | 33.3 | 16.4 | 10.5 | 7.9 | 0.0 | 101 |
| Federal Emergency Management Agency | 21.3 | 27.5 | 28.0 | 16.6 | 1.7 | 3.3 | 1.7 | 71 |
| Homeland Security-Excludes FEMA | 13.9 | 27.6 | 26.8 | 16.8 | 7.0 | 7.0 | 1.0 | 115 |
| National Aeronautics and Space Administration | 12.1 | 21.0 | 27.3 | 20.6 | 16.0 | 2.1 | 1.0 | 91 |
| National Science Foundation | 6.7 | 18.7 | 21.5 | 19.0 | 23.9 | 8.6 | 1.5 | 58 |
| Nuclear Regulatory Commission | 7.6 | 12.5 | 28.6 | 25.6 | 20.4 | 5.3 | 0.0 | 94 |
| Office of Personnel Management | 9.6 | 23.6 | 32.4 | 21.7 | 8.9 | 3.7 | 0.0 | 93 |
| Small Business Administration | 8.9 | 21.3 | 30.2 | 19.8 | 8.8 | 10.5 | 0.5 | 107 |
| Social Security Administration | 5.1 | 15.3 | 21.5 | 34.0 | 16.4 | 6.0 | 1.7 | 130 |
| Federal Aviation Administration | 16.0 | 23.0 | 24.5 | 17.6 | 10.1 | 8.7 | 0.2 | 101 |
| Transportation-Excludes FAA | 4.1 | 25.4 | 29.6 | 24.5 | 13.3 | 3.1 | 0.0 | 98 |
| Internal Revenue Service | 12.5 | 26.1 | 22.9 | 18.1 | 12.2 | 7.4 | 0.8 | 139 |
| Treasury-Excludes IRS | 6.7 | 16.9 | 23.0 | 32.6 | 13.5 | 7.4 | 0.0 | 93 |