Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? |
c. Difficulty obtaining valid or reliable data |
| To a very great extent (percent) |
To a great extent (percent) |
To a moderate extent (percent) |
To a small extent (percent) |
To no extent (percent) |
No basis to judge/Not applicable (percent) |
No response (percent) |
Number of respondents |
|
|---|---|---|---|---|---|---|---|---|
| All Agencies | 9.6 | 20.5 | 27.2 | 24.8 | 12.0 | 4.0 | 2.0 | 2,943 |
| Commerce | 12.8 | 15.6 | 21.3 | 26.5 | 16.3 | 6.5 | 0.9 | 115 |
| Defense | 7.3 | 20.8 | 31.5 | 25.3 | 8.2 | 6.0 | 1.0 | 120 |
| Education | 11.6 | 28.2 | 22.9 | 17.4 | 15.9 | 2.8 | 1.2 | 89 |
| Energy | 2.1 | 22.5 | 32.3 | 26.9 | 11.9 | 4.3 | 0.0 | 93 |
| Housing and Urban Development | 5.9 | 15.5 | 31.1 | 14.7 | 24.8 | 8.0 | 0.0 | 92 |
| Interior | 10.8 | 24.3 | 27.9 | 24.7 | 10.2 | 1.0 | 1.0 | 114 |
| Justice | 11.0 | 20.5 | 20.8 | 22.7 | 17.0 | 1.1 | 6.8 | 95 |
| Labor | 7.3 | 20.0 | 23.2 | 25.2 | 20.3 | 3.0 | 1.0 | 115 |
| State | 13.8 | 14.4 | 30.4 | 23.0 | 13.0 | 3.8 | 1.6 | 106 |
| Veterans Affairs | 12.2 | 21.9 | 21.5 | 27.5 | 10.3 | 1.1 | 5.5 | 111 |
| Agency for International Development | 16.9 | 26.6 | 32.5 | 17.4 | 6.5 | 0.0 | 0.0 | 67 |
| Forest Service | 7.8 | 22.6 | 25.8 | 31.1 | 9.5 | 3.0 | 0.2 | 119 |
| Agriculture-Excludes Forest Service | 10.4 | 19.5 | 31.0 | 22.3 | 10.9 | 4.9 | 1.0 | 119 |
| Environmental Protection Agency | 17.4 | 23.2 | 28.0 | 19.6 | 7.5 | 3.2 | 1.1 | 96 |
| General Services Administration | 12.6 | 14.5 | 22.6 | 23.0 | 21.6 | 4.5 | 1.1 | 106 |
| Centers for Medicare and Medicaid Services | 15.3 | 24.0 | 24.2 | 24.5 | 4.8 | 4.8 | 2.4 | 95 |
| Health and Human Services-Excludes CMS | 9.7 | 27.0 | 25.9 | 19.6 | 11.6 | 4.2 | 2.1 | 101 |
| Federal Emergency Management Agency | 14.2 | 25.6 | 30.6 | 20.9 | 3.8 | 1.7 | 3.3 | 71 |
| Homeland Security-Excludes FEMA | 10.2 | 22.5 | 29.6 | 23.5 | 10.2 | 2.0 | 2.0 | 115 |
| National Aeronautics and Space Administration | 10.0 | 16.5 | 29.1 | 24.0 | 17.3 | 1.0 | 2.1 | 91 |
| National Science Foundation | 14.7 | 22.4 | 22.4 | 22.1 | 15.0 | 1.8 | 1.5 | 58 |
| Nuclear Regulatory Commission | 2.2 | 20.0 | 30.7 | 28.9 | 17.2 | 1.0 | 0.0 | 94 |
| Office of Personnel Management | 17.7 | 13.8 | 28.1 | 22.4 | 16.8 | 1.2 | 0.0 | 93 |
| Small Business Administration | 5.7 | 20.8 | 29.2 | 25.5 | 8.9 | 7.3 | 2.6 | 107 |
| Social Security Administration | 5.3 | 12.6 | 20.8 | 33.3 | 22.8 | 4.3 | 0.9 | 130 |
| Federal Aviation Administration | 13.4 | 14.8 | 28.3 | 27.1 | 8.9 | 6.1 | 1.4 | 101 |
| Transportation-Excludes FAA | 9.2 | 23.4 | 27.3 | 27.8 | 9.2 | 2.1 | 1.0 | 98 |
| Internal Revenue Service | 9.6 | 24.3 | 23.9 | 22.4 | 14.1 | 4.9 | 0.8 | 139 |
| Treasury-Excludes IRS | 7.8 | 16.4 | 17.5 | 32.8 | 21.9 | 3.6 | 0.0 | 93 |