Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information?
e. Lack of incentives (e.g., rewards, positive recognition)

  To a very great extent
(percent)
To a great extent
(percent)
To a moderate extent
(percent)
To a small extent
(percent)
To no extent
(percent)
No basis to judge/Not applicable
(percent)
No response
(percent)
Number
of respondents
All Agencies 10.8 19.1 22.0 25.7 16.9 4.4 0.9 2,943
Commerce 8.0 13.3 21.7 25.6 21.5 8.9 0.9 115
Defense 10.6 21.9 17.6 28.5 16.5 3.9 1.0 120
Education 19.1 20.6 17.3 20.5 14.2 7.2 1.2 89
Energy 6.5 9.7 25.7 31.3 19.3 7.5 0.0 93
Housing and Urban Development 22.3 17.7 22.7 13.0 14.3 8.8 1.3 92
Interior 6.1 13.9 24.1 31.5 18.4 5.1 1.0 114
Justice 8.7 25.4 19.3 23.5 21.2 0.8 1.1 95
Labor 7.3 19.7 20.4 18.3 26.3 7.0 1.0 115
State 11.4 18.3 24.6 17.0 17.9 9.2 1.6 106
Veterans Affairs 13.3 18.0 28.1 25.2 12.1 1.1 2.2 111
Agency for International Development 7.6 26.1 19.0 22.8 16.9 7.6 0.0 67
Forest Service 6.7 22.9 27.0 23.1 18.3 2.1 0.0 119
Agriculture-Excludes Forest Service 13.6 13.1 22.0 33.1 12.2 5.9 0.0 119
Environmental Protection Agency 6.2 23.2 22.1 27.4 17.8 3.2 0.0 96
General Services Administration 13.5 9.2 23.0 28.6 18.8 6.8 0.0 106
Centers for Medicare and Medicaid Services 10.7 19.9 24.1 26.9 13.1 5.3 0.0 95
Health and Human Services-Excludes CMS 12.1 15.4 25.0 27.5 12.6 7.4 0.0 101
Federal Emergency Management Agency 16.3 24.4 23.0 22.0 9.2 1.7 3.3 71
Homeland Security-Excludes FEMA 10.9 22.2 24.3 23.6 13.0 5.0 1.0 115
National Aeronautics and Space Administration 8.6 7.6 27.6 30.0 21.0 3.1 2.1 91
National Science Foundation 10.1 8.6 12.0 27.9 31.3 8.6 1.5 58
Nuclear Regulatory Commission 4.3 10.7 26.5 24.4 29.7 4.3 0.0 94
Office of Personnel Management 10.3 20.0 24.7 18.6 25.2 1.2 0.0 93
Small Business Administration 19.3 24.0 21.9 21.2 6.8 6.3 0.5 107
Social Security Administration 7.9 9.8 28.5 25.9 21.7 5.3 0.9 130
Federal Aviation Administration 19.2 14.8 23.3 24.5 9.4 8.5 0.2 101
Transportation-Excludes FAA 11.3 14.2 19.3 23.4 27.7 3.1 1.0 98
Internal Revenue Service 11.6 23.3 26.1 16.5 18.2 3.5 0.8 139
Treasury-Excludes IRS 5.5 16.4 23.5 22.3 28.7 3.6 0.0 93