Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information?
f. Difficulty resolving conflicting interests of stakeholders, either internal or external

  To a very great extent
(percent)
To a great extent
(percent)
To a moderate extent
(percent)
To a small extent
(percent)
To no extent
(percent)
No basis to judge/Not applicable
(percent)
No response
(percent)
Number
of respondents
All Agencies 10.4 17.5 22.0 27.4 14.3 6.9 1.6 2,943
Commerce 8.9 7.6 23.2 24.8 24.3 10.2 0.9 115
Defense 12.7 20.3 17.4 31.6 12.1 3.9 1.9 120
Education 11.7 21.7 20.2 23.0 10.5 10.4 2.4 89
Energy 10.7 16.0 22.6 21.6 16.2 12.9 0.0 93
Housing and Urban Development 6.3 15.5 30.3 18.1 14.3 13.0 2.5 92
Interior 11.6 15.7 18.0 27.2 18.4 7.1 2.0 114
Justice 6.4 19.7 16.7 26.1 15.9 11.7 3.4 95
Labor 4.3 14.3 23.6 27.8 20.0 9.0 1.0 115
State 9.9 15.5 26.0 28.4 10.5 8.1 1.6 106
Veterans Affairs 15.8 8.1 31.4 22.0 14.7 5.8 2.2 111
Agency for International Development 9.3 8.7 25.0 33.7 10.9 12.5 0.0 67
Forest Service 14.8 16.5 17.0 26.6 22.1 3.0 0.0 119
Agriculture-Excludes Forest Service 5.9 13.9 26.3 25.2 19.5 9.1 0.0 119
Environmental Protection Agency 5.0 26.4 29.9 23.9 10.5 3.2 1.1 96
General Services Administration 10.4 16.2 24.7 21.7 18.1 7.9 1.1 106
Centers for Medicare and Medicaid Services 11.9 19.9 21.9 23.6 16.7 6.0 0.0 95
Health and Human Services-Excludes CMS 7.0 25.0 16.4 27.4 14.7 9.5 0.0 101
Federal Emergency Management Agency 10.9 26.6 27.2 18.5 12.6 2.6 1.7 71
Homeland Security-Excludes FEMA 9.9 20.8 23.6 27.3 11.4 6.0 1.0 115
National Aeronautics and Space Administration 5.5 15.3 28.3 28.6 16.0 4.2 2.1 91
National Science Foundation 6.7 9.8 19.0 31.0 28.5 3.4 1.5 58
Nuclear Regulatory Commission 4.4 12.9 20.2 34.7 21.3 6.5 0.0 94
Office of Personnel Management 8.6 15.6 20.9 26.5 15.1 12.2 1.2 93
Small Business Administration 9.9 14.1 26.6 24.9 12.5 10.5 1.5 107
Social Security Administration 4.5 8.9 18.6 29.5 25.2 12.4 0.9 130
Federal Aviation Administration 14.6 16.2 31.5 23.3 5.7 8.5 0.2 101
Transportation-Excludes FAA 6.2 16.4 29.6 25.3 16.3 6.2 0.0 98
Internal Revenue Service 10.8 21.6 29.0 22.4 8.8 5.7 1.6 139
Treasury-Excludes IRS 5.0 9.0 19.5 40.2 20.4 6.0 0.0 93