Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information?
h. Existing information technology and/or systems not capable of providing needed data

  To a very great extent
(percent)
To a great extent
(percent)
To a moderate extent
(percent)
To a small extent
(percent)
To no extent
(percent)
No basis to judge/Not applicable
(percent)
No response
(percent)
Number
of respondents
All Agencies 11.0 16.7 24.9 25.5 14.6 6.2 1.1 2,943
Commerce 1.9 12.4 20.6 33.4 21.0 9.8 0.9 115
Defense 13.7 18.1 23.2 23.2 11.9 8.9 1.0 120
Education 5.6 12.8 21.7 29.1 21.5 8.0 1.2 89
Energy 7.5 13.9 26.8 25.9 18.4 7.5 0.0 93
Housing and Urban Development 13.9 16.8 29.8 18.9 14.3 6.3 0.0 92
Interior 10.0 14.9 25.9 24.7 16.3 5.1 3.1 114
Justice 14.0 13.3 25.4 23.1 18.9 4.2 1.1 95
Labor 9.0 9.6 17.9 27.5 27.9 6.0 2.0 115
State 4.9 11.6 27.0 27.0 20.3 7.5 1.6 106
Veterans Affairs 11.3 21.5 23.9 26.4 13.6 1.1 2.2 111
Agency for International Development 9.8 15.8 27.7 26.1 13.0 7.6 0.0 67
Forest Service 10.6 19.7 25.6 21.6 18.4 4.0 0.0 119
Agriculture-Excludes Forest Service 14.1 13.9 24.3 27.5 15.3 4.9 0.0 119
Environmental Protection Agency 13.5 15.9 26.7 30.1 11.6 1.1 1.1 96
General Services Administration 8.1 21.1 19.6 26.2 17.1 6.8 1.1 106
Centers for Medicare and Medicaid Services 16.2 20.1 24.9 19.4 12.1 6.0 1.2 95
Health and Human Services-Excludes CMS 11.7 24.9 24.4 20.7 11.1 7.4 0.0 101
Federal Emergency Management Agency 5.2 16.3 37.2 29.2 7.1 3.3 1.7 71
Homeland Security-Excludes FEMA 8.6 16.1 30.6 26.5 12.2 4.1 2.0 115
National Aeronautics and Space Administration 12.4 7.9 25.5 23.4 26.7 3.1 1.0 91
National Science Foundation 15.9 13.8 20.9 27.0 20.9 0.0 1.5 58
Nuclear Regulatory Commission 6.4 15.8 39.3 22.4 13.9 1.1 1.1 94
Office of Personnel Management 14.5 19.8 23.6 24.0 15.6 2.4 0.0 93
Small Business Administration 14.1 16.1 28.1 25.0 6.8 9.4 0.5 107
Social Security Administration 5.3 10.0 25.1 38.2 15.4 4.3 1.7 130
Federal Aviation Administration 6.3 14.5 33.4 30.5 7.9 7.3 0.2 101
Transportation-Excludes FAA 9.3 13.2 28.4 30.6 14.3 4.1 0.0 98
Internal Revenue Service 10.0 26.1 19.6 23.5 13.3 7.4 0.2 139
Treasury-Excludes IRS 6.9 10.7 22.8 27.8 24.7 6.0 1.2 93