Q9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? |
l. Difficulty determining how to use performance information to improve the program |
| To a very great extent (percent) |
To a great extent (percent) |
To a moderate extent (percent) |
To a small extent (percent) |
To no extent (percent) |
No basis to judge/Not applicable (percent) |
No response (percent) |
Number of respondents |
|
|---|---|---|---|---|---|---|---|---|
| All Agencies | 5.3 | 11.5 | 24.9 | 29.3 | 20.6 | 7.2 | 1.2 | 2,943 |
| Commerce | 5.2 | 10.6 | 26.0 | 26.9 | 21.2 | 9.3 | 0.9 | 115 |
| Defense | 4.2 | 7.3 | 24.5 | 35.7 | 18.7 | 9.7 | 0.0 | 120 |
| Education | 5.2 | 12.1 | 24.3 | 27.8 | 19.4 | 7.6 | 3.7 | 89 |
| Energy | 0.0 | 6.4 | 22.8 | 46.0 | 19.4 | 5.4 | 0.0 | 93 |
| Housing and Urban Development | 8.4 | 11.4 | 21.0 | 24.4 | 22.3 | 12.6 | 0.0 | 92 |
| Interior | 8.4 | 18.6 | 20.2 | 24.5 | 22.0 | 3.3 | 3.1 | 114 |
| Justice | 6.8 | 13.6 | 22.4 | 23.9 | 26.5 | 4.6 | 2.3 | 95 |
| Labor | 4.3 | 12.6 | 18.3 | 32.5 | 25.3 | 5.0 | 2.0 | 115 |
| State | 8.1 | 4.0 | 20.9 | 35.7 | 16.8 | 12.8 | 1.6 | 106 |
| Veterans Affairs | 3.6 | 10.0 | 21.6 | 30.5 | 27.4 | 2.5 | 4.4 | 111 |
| Agency for International Development | 6.0 | 12.0 | 23.9 | 35.9 | 18.5 | 3.8 | 0.0 | 67 |
| Forest Service | 6.1 | 24.1 | 20.3 | 33.9 | 12.5 | 3.0 | 0.0 | 119 |
| Agriculture-Excludes Forest Service | 5.5 | 14.1 | 25.0 | 30.0 | 18.3 | 6.2 | 1.0 | 119 |
| Environmental Protection Agency | 5.4 | 18.9 | 22.8 | 27.6 | 21.1 | 4.3 | 0.0 | 96 |
| General Services Administration | 6.8 | 16.0 | 20.9 | 25.2 | 24.3 | 5.6 | 1.1 | 106 |
| Centers for Medicare and Medicaid Services | 10.2 | 13.1 | 27.7 | 25.0 | 20.4 | 2.4 | 1.2 | 95 |
| Health and Human Services-Excludes CMS | 8.4 | 9.6 | 29.5 | 28.1 | 14.3 | 10.0 | 0.0 | 101 |
| Federal Emergency Management Agency | 5.4 | 10.9 | 26.1 | 34.6 | 17.5 | 3.8 | 1.7 | 71 |
| Homeland Security-Excludes FEMA | 7.0 | 13.9 | 32.7 | 24.8 | 13.7 | 6.0 | 2.0 | 115 |
| National Aeronautics and Space Administration | 3.1 | 15.5 | 19.7 | 27.9 | 28.3 | 3.1 | 2.4 | 91 |
| National Science Foundation | 4.9 | 5.5 | 31.0 | 22.1 | 30.1 | 4.9 | 1.5 | 58 |
| Nuclear Regulatory Commission | 2.1 | 6.6 | 20.0 | 41.4 | 26.7 | 3.2 | 0.0 | 94 |
| Office of Personnel Management | 4.2 | 10.2 | 23.5 | 26.6 | 28.2 | 7.3 | 0.0 | 93 |
| Small Business Administration | 6.3 | 11.4 | 28.7 | 27.5 | 15.1 | 10.5 | 0.5 | 107 |
| Social Security Administration | 0.9 | 12.4 | 23.6 | 26.1 | 24.3 | 12.0 | 0.9 | 130 |
| Federal Aviation Administration | 4.9 | 15.8 | 33.7 | 17.7 | 19.1 | 8.5 | 0.2 | 101 |
| Transportation-Excludes FAA | 7.2 | 12.4 | 26.4 | 29.5 | 22.5 | 1.0 | 1.0 | 98 |
| Internal Revenue Service | 6.5 | 13.7 | 27.1 | 23.1 | 21.0 | 7.6 | 1.0 | 139 |
| Treasury-Excludes IRS | 3.1 | 9.0 | 22.6 | 24.2 | 32.0 | 6.7 | 2.4 | 93 |