Q8. Which of the following reasons explain why you changed auditors?:
e. To obtain better customer service (e.g. responsiveness to questions and needs)

Size of
Company
Question
Choices
Estimated
Percentage
95 Percent
Confidence Interval
All respondents Yes 48.9 40.5-57.3
Large Yes 69.2 52.4-83.0
Midsize Yes 57.8 44.8-70.7
Small Yes 41.3 29.5-53.0
All respondents No 31.6 23.7-39.6
Large No 22.0 10.4-38.1
Midsize No 21.2 11.1-34.7
Small No 39.7 28.0-51.3
All respondents Don't know 0.9 0.0-4.7
Large Don't know 0.0 0.0-7.4
Midsize Don't know 0.0 0.0-5.6
Small Don't know 1.6 0.0-8.5
All respondents Item Nonresponse 18.6 12.3-26.3
Large Item Nonresponse 8.8 2.1-22.3
Midsize Item Nonresponse 21.1 11.0-34.6
Small Item Nonresponse 17.5 9.1-29.1