• If all the questions on a page don't fit on your screen, slider bars will be visible on the bottom and side of your screen. Reposition the page as necessary.
• Use the "Next" and "Previous" buttons at the bottom of each page to move forwards and backwards through the questionnaire. The menu window on the left side of the screen can also be used to go to any section.
• Do NOT use your web browser's arrows or the "Enter" key on your keyboard to move from page to page.

• The last page has a link to print your answers to the questionnaire at any time.
• You can also print each individual page before or after you have filled it in with your answers with the "Print" button at the bottom of that page.

• To save and temporarily exit the questionnaire at any time, press the "Exit" button at the bottom of a page.
• To re-open your questionnaire and enter more responses or change previous responses, come back to the web address we gave you and re-enter your username and password. The questionnaire will restart at the last question you answered.
• Always use the "Exit" button to close the questionnaire. If you do not, you will lose information you entered on your current page.

If you have any questions about this GAO study, please call or email

[the name, email, and telephone number of two GAO staff appeared here]

If you experience technical problems with this web questionnaire, Please call or email [the name, email and telephone number of a GAO staff appeared here].