Q43. How important are the following factors in the decision of your financial institution NOT to exempt a customer eligible for the Phase II exemption?:
c. Lack of clear understanding of the exemption process

Question
Choices
Estimated
Percentage
95 Percent
Confidence Interval
Total 100.0 97.2-100.0
Very great importance 9.2 3.7-18.4
Great importance 9.3 4.1-17.3
Moderate importance 18.2 10.7-28.0
Some importance 17.8 10.6-27.1
Little or no importance 40.7 30.0-51.3
Don't know 4.9 1.3-12.6