Q53. Does your state commission measure the quality of telephone service provided by wireless carriers with CETC status using any of the following indicators? |
| Yes | No | Don't know | Number of respondents |
|
|---|---|---|---|---|
| a. Local service penetration rates | 4 | 44 | 1 | 49 |
| b. Comparable local usage plans | 20 | 28 | 1 | 49 |
| c. E-911 or 911 capability | 21 | 27 | 1 | 49 |
| d. Number of outages | 19 | 28 | 2 | 49 |
| e. Unfulfilled service requests | 22 | 26 | 1 | 49 |
| f. Number of consumer complaints | 25 | 23 | 1 | 49 |
| g. Compliance with CTIA Wireless requirements | 19 | 28 | 2 | 49 |
| h. Other quality of service measures | 8 | 34 | 1 | 43 |