Q2. In your experience with the E-rate program during the past 3 years, how easy or difficult has it been for you to complete the following program requirements?
i. Entering information in the Universal Service Administrative Company's (USAC) online forms, such as the 470 and 471, including the Item 21 Attachment

  Question
choices
  Very easy Somewhat easy Neither easy nor difficult Somewhat difficult Very difficult Do not know or no experience within last 3 years
Type Estimated
percentage
95 percent
confidence interval
Estimated
percentage
95 percent
confidence interval
Estimated
percentage
95 percent
confidence interval
Estimated
percentage
95 percent
confidence interval
Estimated
percentage
95 percent
confidence interval
Estimated
percentage
95 percent
confidence interval
1. All respondents 16.9 13.5-20.3 35.7 31.4-40.0 18.0 14.6-21.5 22.0 18.3-25.7 5.3 3.5-7.6 2.1 1.0-3.8
2. Rural 16.5 12.0-21.9 40.7 34.4-46.9 19.5 14.4-24.7 18.0 13.3-23.6 2.6 1.0-5.3 2.7 1.0-5.9
3. Urban 17.2 12.7-22.6 31.3 25.4-37.1 16.7 12.3-21.9 25.6 20.1-31.1 7.6 4.7-11.7 1.6 0.5-3.8
4. Priority 1 funding only 15.4 11.9-19.5 35.0 30.3-39.7 19.1 15.1-23.1 22.6 18.4-26.8 5.5 3.4-8.2 2.4 1.1-4.5
5. At least some priority 2 funding 23.3 15.1-33.3 38.7 28.8-48.5 13.4 7.7-21.3 19.4 12.0-28.7 4.3 1.2-10.7 0.9 0.2-2.5
6. School district 17.7 13.4-22.6 40.4 34.7-46.1 17.4 13.2-22.3 18.0 13.5-22.4 4.1 2.1-7.1 2.5 1.0-5.0
7. Library 11.3 5.0-21.1 28.2 18.0-40.3 17.7 9.6-28.7 27.5 17.4-39.7 13.6 6.4-24.2 1.7 0.1-7.9
8. School 17.9 11.5-25.9 28.0 20.1-36.0 19.8 13.2-27.8 29.0 20.8-37.2 3.8 1.2-8.9 1.5 0.2-4.9