Q16. For the next 5 years, does your entity have the following information technology goals, regardless of whether these goals are eligible for E-rate?
k. Improving telephone hardware or software capabilities (e.g., by installing additional telephone lines, upgrading wiring or PBX systems, or installing software to manage telephone systems)

  Question
choices
  Yes No Do not know
Type Estimated
percentage		 95 percent
confidence interval		 Estimated
percentage		 95 percent
confidence interval		 Estimated
percentage		 95 percent
confidence interval
1. All respondents 71.8 67.8-75.7 17.1 13.8-20.4 11.1 8.5-14.3
2. Rural 69.9 64.0-75.9 19.6 14.5-24.6 10.5 6.8-15.2
3. Urban 73.3 68.0-78.7 14.9 10.8-20.0 11.7 8.1-16.3
4. Priority 1 funding only 71.3 66.8-75.7 17.5 13.7-21.3 11.2 8.3-14.9
5. At least some priority 2 funding 73.9 64.1-82.2 15.4 9.0-24.0 10.7 5.6-18.1
6. School district 78.5 73.7-83.3 13.6 9.9-18.2 7.8 5.0-11.6
7. Library 53.5 41.7-65.4 32.0 21.4-44.2 14.5 7.2-24.9
8. School 64.6 55.9-73.2 17.9 11.4-26.0 17.6 11.2-25.7