Cut-off Time

67.

You may be aware that banks have traditionally had a certain time of day where they will stop accepting deposits - a cut-off time - that is, the bank may say that if you make a deposit after 2pm, we will consider it as having been deposited on the next business day. In recent years, some banks have extended the cut-off time to later in the day. What is the current cut-off time at your bank to accept deposits at the branch and the ATM? "I don't know" is acceptable.

68.	Is the current cut-off time later than it was previously?
	(Select one)
	1.		Yes
	2.		No - probe for details, then skip to the end
	3.		I don't recall

69.	Have you noticed any benefits from the current cut-off time or, if there has been no change to the current cut-off time, would you benefit from a change? Probe for details.
	(Select one)
	1.		Yes
	2.		No

	These are all the questions I have for you. Thank you for participating in our study. Do you have any questions for me? Please make sure to see the receptionist on your way out.

Questionnaire Programming Language - Version 5.0
U.S. Government Accountability Office

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Full Report: GAO-09-8

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