| Q18. How satisfied or dissatisfied are you with how well the key aspects of your service plan were explained orally or in writing when you signed up for it? |
| Question Choices |
Estimated Percentage |
95 Percent Confidence Interval |
|---|---|---|
| Very satisfied | 41 | 38-45 |
| Somewhat satisfied | 34 | 31-38 |
| Neither satisfied or dissatisfied | 5 | 4-6 |
| Somewhat dissatisfied | 6 | 4-7 |
| Very dissatisfied | 4 | 3-5 |
| No opinion | 3 | 2-5 |
| Don't know | 7 | 5-8 |