Q28. What were the three most frequent types of wireless phone service complaints the state utility commission received from consumers in 2008? |
| Number of respondents |
|
|---|---|
| a. Advertising disclosures | 1 |
| b. Disclosure of terms and conditions at the point-of-sale | 5 |
| c. Contract terms and conditions | 10 |
| d. Billing practices | 14 |
| e. Quality of service | 10 |
| f. Other area not listed | 7 |
| g. No response | 4 |