GAO-10-748SP: Aviation and the Environment: Survey of Airport Officials on Airport Environmental Issues, an E-supplement to GAO-10-50
U.S. Government Accountability Office
| Q3. Does your airport have any of the following systems for receiving noise complaints? |
| (Total Population) |
| Percent | Number of respondents |
|
|---|---|---|
| a. Phone hotline | 78.7 | 141 |
| b. Web site | 50.4 | 141 |
| c. Online complaint form | 37.6 | 141 |
| d. Dedicated e-mail address | 31.9 | 141 |
| e. Other system to receive noise complaints | 26.2 | 141 |
| f. None - Airport does not have a system to receive noise complaints. | 6.4 | 141 |
| g. No answer | 0.0 | 141 |
| Q3. Does your airport have any of the following systems for receiving noise complaints? |
| (Large and Medium Hubs) |
| Percent | Number of respondents |
|
|---|---|---|
| a. Phone hotline | 92.1 | 63 |
| b. Web site | 54.0 | 63 |
| c. Online complaint form | 39.7 | 63 |
| d. Dedicated e-mail address | 34.9 | 63 |
| e. Other system to receive noise complaints | 28.6 | 63 |
| f. None - Airport does not have a system to receive noise complaints. | 0.0 | 63 |
| g. No answer | 0.0 | 63 |