Survey of Organizational Performance and Management Issues

United States Government Accountability Office

Questionnaire Contents

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Introduction

The U.S. Government Accountability Office (GAO), the evaluation arm of Congress, is studying the use of performance information in the federal government. We are surveying a random, nationwide sample of mid- and upper-level federal managers governmentwide to obtain information on these managers' experiences and perceptions with regard to organizational performance and management issues. This survey is consistent with similar surveys that we administered in 1996, 1999, 2003, and 2007. As with past surveys, we will report survey responses in the aggregate at the governmentwide and agency levels to inform the Congress on how federal managers are using performance information to improve agency results.

Additionally, GAO will take steps to ensure the privacy of your responses. We will not include any information that would allow an individual respondent to be identified. We will not release individually identifiable data outside of GAO, unless compelled by law or requested by the Congress.

All of the questions in this questionnaire can be answered by checking boxes or filling in blanks. The questionnaire should take no more than 30 minutes to complete. Please complete this survey within 10 business days of receiving it.

We urge you to complete this questionnaire. We cannot develop meaningful information without your frank and honest answers.

To learn more about completing the survey, printing your responses, and whom to contact if you have questions, _____.

Thank you very much for your time.

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Section 1 - Background

Please note: When we refer to "your agency" in a question, we are referring to the governmental component where you work. This could be:

An independent agency (e.g., the Environmental Protection Agency).

A cabinet-level department (e.g., the Department of Transportation). If you work for offices that support the Secretary of your department, please consider the cabinet-level department as "your agency."

A major component of that cabinet-level department (e.g., the Federal Aviation Administration, the Army, or the Internal Revenue Service). If you are employed by a cabinet-level department but actually work in a major component of that department, please consider the major component as "your agency."

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1. What is your current grade level? (Select one.)

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data intentionally not reported


If you answered "Other" above, please specify your grade level.

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2. In total, for how many years have you been a supervisor and/or a manager in the federal government? (Please specify the total number of years, rounding up to the nearest year.)

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Number of years as a supervisor

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data intentionally not reported


          or

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If you have never been a supervisor or a manager in the federal government, please check the box to the right.

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3. Number of employees you are responsible for

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data intentionally not reported


Section 2 - Agency Strategic Goals

Please note: Agency strategic goals articulate clear statements of what the agency wants to achieve to advance its mission and address relevant national problems, needs, challenges and opportunities. Strategic goals should focus on intended results and further the agency's mission.

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4. For those program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, do you consider your agency's strategic goals when participating in the following activities? (Select one answer in each row.)

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4a. Setting program priorities

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 39.3 35.5-43.1
To a great extent 39.8 35.9-43.6
To a moderate extent 13.5 10.7-16.2
To a small extent 4.0 2.6 -5.8
To no extent 1.2 0.5 -2.4
No basis to judge/Not applicable 2.3 1.6 -3.1
Missing or Nonresponse 0.0 0.0 -0.2

4b. Allocating resources

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 36.7 32.9-40.5
To a great extent 37.7 34.0-41.5
To a moderate extent 14.2 11.5-16.9
To a small extent 5.9 4.2 -8.0
To no extent 2.3 1.2 -4.0
No basis to judge/Not applicable 2.9 2.2 -3.8
Missing or Nonresponse 0.3 0.1 -0.6

4c. Adopting new program approaches or changing work processes

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 30.2 26.6-33.7
To a great extent 41.1 37.2-44.9
To a moderate extent 18.0 15.1-21.0
To a small extent 6.8 4.9 -9.2
To no extent 1.2 0.6 -2.3
No basis to judge/Not applicable 2.4 1.7 -3.3
Missing or Nonresponse 0.3 0.1 -0.8

4d. Developing or refining program performance measures

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 26.1 22.8-29.4
To a great extent 38.7 34.9-42.5
To a moderate extent 19.0 16.0-22.1
To a small extent 9.5 7.0 -12.4
To no extent 2.1 1.3 -3.2
No basis to judge/Not applicable 4.6 3.5 -5.8
Missing or Nonresponse 0.1 0.0 -0.3

Section 3a - Performance Measurement (Performance Measures)

Please note: Performance measures track progress towards achieving agency goals or objectives or measure a program/operation/project's overall performance. These measures can be quantitative or qualitative.

For the following questions, please interpret "performance measures" in the broadest sense.

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5. Are there performance measures for the program(s)/operation(s)/project(s) that you are involved with? (Select one.)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes - (Continue with question 6.) 82.5 79.4-85.7
No - Skip to Section 3b - Performance Measurements (Performance Information) 13.4 10.5-16.4
Do not know - Skip to Section 3b - Performance Measurements (Performance Information) 2.3 1.3 -3.8
Missing or Nonresponse 1.7 1.0 -2.8

6. To what extent, if at all, do you agree with the following statements as they relate to performance measures for the program(s)/operation(s)/project(s) that you are involved with? (Select one answer in each row.)

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6a. We have performance measures that tell us how many things we produce or services we provide. (Output measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 22.7 19.6-25.8
To a great extent 30.5 26.9-34.1
To a moderate extent 15.8 13.1-18.5
To a small extent 7.6 5.7 -10.0
To no extent 2.6 1.6 -4.0
No basis to judge/Not applicable 3.2 1.9 -5.1
Missing or Nonresponse 17.5 14.4-20.7

6b. We have performance measures that tell us if we are operating efficiently. (Efficiency measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 14.8 12.2-17.3
To a great extent 26.9 23.5-30.3
To a moderate extent 23.5 20.2-26.9
To a small extent 12.1 9.6 -14.7
To no extent 3.6 2.5 -4.9
No basis to judge/Not applicable 1.5 0.7 -3.0
Missing or Nonresponse 17.5 14.4-20.7

6c. We have performance measures that tell us whether or not we are satisfying our customers. (Customer service measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 15.7 12.8-18.5
To a great extent 24.5 21.2-27.9
To a moderate extent 22.3 19.1-25.4
To a small extent 11.0 8.7 -13.2
To no extent 5.2 3.8 -6.8
No basis to judge/Not applicable 3.8 2.5 -5.5
Missing or Nonresponse 17.6 14.5-20.8

6d. We have performance measures that tell us about the quality of the products or services we provide. (Quality measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 15.8 13.1-18.6
To a great extent 28.2 24.7-31.7
To a moderate extent 22.2 19.0-25.4
To a small extent 9.6 7.7 -11.6
To no extent 3.9 2.6 -5.5
No basis to judge/Not applicable 2.6 1.4 -4.3
Missing or Nonresponse 17.6 14.4-20.8

6e. We have performance measures that would demonstrate to someone outside of our agency whether or not we are achieving our intended results. (Outcome measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 16.5 13.9-19.1
To a great extent 31.1 27.5-34.7
To a moderate extent 22.6 19.4-25.8
To a small extent 7.2 5.3 -9.5
To no extent 2.8 1.5 -4.6
No basis to judge/Not applicable 2.2 1.2 -3.7
Missing or Nonresponse 17.7 14.5-20.8

6f. We have performance measures that tell us how equitably our products or services are distributed among our customers, as appropriate. (Social equity measures)

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.3 5.5 -9.4
To a great extent 17.1 14.1-20.1
To a moderate extent 18.9 15.9-21.9
To a small extent 10.7 8.6 -12.8
To no extent 10.2 8.0 -12.3
No basis to judge/Not applicable 18.2 15.2-21.3
Missing or Nonresponse 17.7 14.5-20.8

Section 3b - Performance Measurement (Performance Information)

Please note: Performance information is data collected to measure progress toward achieving an agency's established mission or program-related goals or objectives. Performance information can focus on performance measures, such as quality, timeliness, customer satisfaction, or efficiency. It can inform key management decisions such as setting program priorities, allocating resources, or identifying program problems and taking corrective action to solve those problems.

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7. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

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7a. My agency's performance information is easily accessible to managers at my level.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 16.4 13.6-19.2
To a great extent 32.3 28.8-35.8
To a moderate extent 29.6 25.9-33.2
To a small extent 14.9 12.0-17.7
To no extent 3.9 2.3 -6.1
No basis to judge/Not applicable 3.0 1.8 -4.6
Missing or Nonresponse 0.0 0.0 -0.2

7b. My agency's performance information is easily accessible to employees.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 10.0 7.7 -12.3
To a great extent 23.6 20.5-26.6
To a moderate extent 30.9 27.2-34.6
To a small extent 24.6 21.1-28.0
To no extent 6.6 4.8 -9.0
No basis to judge/Not applicable 3.5 2.2 -5.1
Missing or Nonresponse 0.8 0.2 -1.9

7c. My agency's performance information is easily accessible to the public, as appropriate.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.1 3.2 -5.2
To a great extent 13.0 10.8-15.2
To a moderate extent 21.6 18.6-24.7
To a small extent 20.0 16.9-23.1
To no extent 12.3 9.6 -15.5
No basis to judge/Not applicable 27.9 24.3-31.5
Missing or Nonresponse 1.1 0.3 -2.6

7d. My agency's performance information is available in a format that is easy to use.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.8 6.0 -9.9
To a great extent 24.3 21.2-27.5
To a moderate extent 33.4 29.7-37.1
To a small extent 20.5 17.3-23.7
To no extent 7.2 5.1 -9.8
No basis to judge/Not applicable 6.6 4.7 -8.9
Missing or Nonresponse 0.2 0.1 -0.5

7e. My agency has sufficient analytical tools for managers at my level to collect, analyze, and use performance information.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 10.2 7.8 -12.6
To a great extent 26.0 22.7-29.3
To a moderate extent 28.2 24.7-31.6
To a small extent 21.6 18.4-24.8
To no extent 8.6 6.4 -11.3
No basis to judge/Not applicable 4.2 2.7 -6.3
Missing or Nonresponse 1.2 0.3 -3.1

7f. I have access to the performance information I need to manage the program(s)/operation(s)/project(s) that I am involved with.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 14.7 12.0-17.4
To a great extent 37.0 33.2-40.7
To a moderate extent 28.1 24.6-31.6
To a small extent 12.4 9.9 -14.9
To no extent 4.4 2.9 -6.3
No basis to judge/Not applicable 2.8 1.7 -4.5
Missing or Nonresponse 0.6 0.1 -1.8

7g. Performance information is available in time to manage the
program(s)/operation(s)/project(s) that I am involved with.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 11.9 9.4 -14.4
To a great extent 32.3 28.7-35.8
To a moderate extent 31.3 27.6-35.1
To a small extent 14.1 11.6-16.6
To no extent 5.2 3.6 -7.3
No basis to judge/Not applicable 3.4 2.2 -5.1
Missing or Nonresponse 1.8 0.7 -3.5

7h. The program(s)/operation(s)/
project(s) that I am involved with have sufficient staff with the knowledge and skills needed to analyze performance information.

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.4 6.3 -10.8
To a great extent 21.7 18.8-24.6
To a moderate extent 31.6 27.9-35.2
To a small extent 23.7 20.5-27.0
To no extent 9.7 7.2 -12.7
No basis to judge/Not applicable 4.1 2.7 -6.0
Missing or Nonresponse 0.8 0.2 -2.0

8. For those program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, do you use the information obtained from performance measurement when participating in the following activities? (Select one answer in each row.)

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8a. Developing program strategy

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 13.0 10.6-15.5
To a great extent 36.1 32.3-39.9
To a moderate extent 25.1 21.8-28.4
To a small extent 13.3 10.6-16.0
To no extent 5.0 3.7 -6.6
No basis to judge/Not applicable 6.7 5.1 -8.6
Missing or Nonresponse 0.8 0.2 -1.9

8b. Setting program priorities

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 15.3 12.7-17.9
To a great extent 37.2 33.4-41.0
To a moderate extent 24.8 21.4-28.1
To a small extent 11.3 8.8 -13.9
To no extent 4.6 3.4 -6.2
No basis to judge/Not applicable 5.5 4.1 -7.3
Missing or Nonresponse 1.3 0.6 -2.5

8c. Allocating resources

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 16.0 13.1-18.8
To a great extent 34.7 31.0-38.5
To a moderate extent 25.4 22.1-28.8
To a small extent 10.5 8.2 -12.7
To no extent 4.9 3.5 -6.6
No basis to judge/Not applicable 5.5 4.0 -7.4
Missing or Nonresponse 3.0 1.7 -4.9

8d. Identifying program problems to be addressed

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 17.5 14.5-20.4
To a great extent 37.6 33.8-41.4
To a moderate extent 25.4 22.1-28.8
To a small extent 10.3 8.0 -12.6
To no extent 3.9 2.7 -5.4
No basis to judge/Not applicable 4.2 2.9 -5.9
Missing or Nonresponse 1.1 0.5 -2.3

8e. Taking corrective action to solve program problems

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 19.4 16.3-22.6
To a great extent 34.1 30.4-37.7
To a moderate extent 26.7 23.2-30.2
To a small extent 9.8 7.6 -12.0
To no extent 4.3 3.1 -5.9
No basis to judge/Not applicable 4.2 2.9 -5.9
Missing or Nonresponse 1.5 0.6 -2.9

8f. Adopting new program approaches or changing work processes

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 13.0 10.5-15.4
To a great extent 35.1 31.4-38.8
To a moderate extent 27.7 24.2-31.2
To a small extent 12.9 10.2-15.5
To no extent 5.2 3.6 -7.3
No basis to judge/Not applicable 4.4 3.1 -6.1
Missing or Nonresponse 1.7 0.8 -3.1

8g. Coordinating program efforts with other internal or external organizations

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 11.4 8.9 -13.9
To a great extent 32.1 28.4-35.8
To a moderate extent 25.6 22.2-28.9
To a small extent 17.1 14.1-20.1
To no extent 6.6 4.9 -8.7
No basis to judge/Not applicable 5.8 4.3 -7.7
Missing or Nonresponse 1.4 0.7 -2.5

8h. Refining program performance measures

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.8 7.7 -11.9
To a great extent 34.0 30.2-37.7
To a moderate extent 23.5 20.3-26.7
To a small extent 14.6 11.8-17.5
To no extent 7.9 6.0 -10.1
No basis to judge/Not applicable 7.5 5.7 -9.5
Missing or Nonresponse 2.7 1.3 -4.8

8i. Setting new or revising existing performance goals

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 13.4 10.7-16.1
To a great extent 31.8 28.1-35.5
To a moderate extent 27.8 24.3-31.3
To a small extent 13.9 11.2-16.5
To no extent 6.3 4.7 -8.2
No basis to judge/Not applicable 6.0 4.4 -7.9
Missing or Nonresponse 0.9 0.3 -2.0

8j. Setting individual job expectations for the government employees I manage or supervise

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 18.4 15.2-21.6
To a great extent 37.4 33.6-41.1
To a moderate extent 25.4 22.1-28.8
To a small extent 9.7 7.4 -11.9
To no extent 5.0 3.5 -6.9
No basis to judge/Not applicable 3.8 2.5 -5.4
Missing or Nonresponse 0.4 0.2 -0.7

8k. Rewarding government employees I manage or supervise

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 17.4 14.3-20.4
To a great extent 33.2 29.6-36.9
To a moderate extent 25.6 22.2-29.0
To a small extent 14.2 11.4-17.0
To no extent 4.8 3.5 -6.5
No basis to judge/Not applicable 4.2 2.9 -5.9
Missing or Nonresponse 0.5 0.3 -1.0

8l. Developing and managing contracts

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.8 5.2 -8.6
To a great extent 21.4 18.0-24.8
To a moderate extent 17.0 14.1-20.0
To a small extent 12.6 9.8 -15.3
To no extent 10.4 8.2 -12.6
No basis to judge/Not applicable 31.3 27.8-34.8
Missing or Nonresponse 0.5 0.3 -0.8

8m. Identifying and sharing effective program approaches with others

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.2 6.3 -10.4
To a great extent 32.9 29.1-36.6
To a moderate extent 27.7 24.3-31.1
To a small extent 16.1 13.3-18.9
To no extent 8.2 6.1 -10.6
No basis to judge/Not applicable 5.9 4.4 -7.8
Missing or Nonresponse 1.0 0.6 -1.6

8n. Informing the public about how programs are performing

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Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.4 2.5 -4.5
To a great extent 15.4 12.5-18.2
To a moderate extent 16.0 13.4-18.6
To a small extent 15.9 13.0-18.7
To no extent 18.2 15.1-21.3
No basis to judge/Not applicable 30.6 26.9-34.3
Missing or Nonresponse 0.5 0.3 -1.0

8o. Streamlining programs to reduce duplicative activities

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.1 7.0 -11.7
To a great extent 28.1 24.5-31.8
To a moderate extent 24.4 21.1-27.6
To a small extent 19.4 16.2-22.5
To no extent 9.6 7.6 -11.6
No basis to judge/Not applicable 8.3 6.5 -10.3
Missing or Nonresponse 1.1 0.4 -2.2

Section 3c - Performance Measurement (Hindrances)

9. Based on your experience with the program(s)/operation(s)/project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? (Select one answer in each row.)

(View question)

9a. Difficulty determining meaningful measures

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 10.8 8.4 -13.2
To a great extent 19.2 16.3-22.2
To a moderate extent 30.8 27.2-34.4
To a small extent 26.0 22.5-29.5
To no extent 8.4 6.5 -10.7
No basis to judge/Not applicable 4.3 2.9 -6.2
Missing or Nonresponse 0.3 0.1 -0.7

9b. Different parties are using different definitions to measure performance

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.3 7.3 -11.7
To a great extent 23.0 19.6-26.4
To a moderate extent 26.7 23.3-30.2
To a small extent 21.8 18.5-25.0
To no extent 10.3 8.2 -12.4
No basis to judge/Not applicable 8.2 6.2 -10.6
Missing or Nonresponse 0.7 0.2 -1.9

9c. Difficulty obtaining valid or reliable data

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.0 6.1 -10.2
To a great extent 17.5 14.5-20.5
To a moderate extent 28.9 25.3-32.4
To a small extent 27.1 23.6-30.6
To no extent 12.1 9.7 -14.4
No basis to judge/Not applicable 5.8 4.0 -8.1
Missing or Nonresponse 0.8 0.4 -1.4

9d. Difficulty obtaining data in time to be useful

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.9 4.3 -7.7
To a great extent 14.9 12.1-17.6
To a moderate extent 28.0 24.4-31.7
To a small extent 29.5 26.0-33.1
To no extent 14.8 12.3-17.3
No basis to judge/Not applicable 5.7 3.9 -7.9
Missing or Nonresponse 1.2 0.5 -2.3

9e. Lack of incentives (e.g., rewards, positive recognition)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 12.8 10.4-15.1
To a great extent 19.0 15.9-22.0
To a moderate extent 21.8 18.7-25.0
To a small extent 22.3 19.0-25.7
To no extent 16.6 13.6-19.6
No basis to judge/Not applicable 6.7 4.7 -9.2
Missing or Nonresponse 0.8 0.4 -1.4

9f. Difficulty resolving conflicting interests of stakeholders, either internal or external

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.6 6.5 -11.1
To a great extent 16.6 13.5-19.7
To a moderate extent 26.5 23.1-29.9
To a small extent 25.9 22.5-29.3
To no extent 12.9 10.5-15.2
No basis to judge/Not applicable 8.4 6.6 -10.6
Missing or Nonresponse 1.2 0.4 -2.7

9g. Difficulty distinguishing between the results produced by the program and results caused by other factors

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.7 5.7 -10.1
To a great extent 14.6 11.9-17.3
To a moderate extent 28.6 25.0-32.1
To a small extent 28.6 25.0-32.3
To no extent 12.8 10.3-15.3
No basis to judge/Not applicable 6.6 5.0 -8.5
Missing or Nonresponse 1.1 0.7 -1.7

9h. Existing information technology and/or systems not capable of providing needed data

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.5 6.5 -10.8
To a great extent 15.0 12.3-17.8
To a moderate extent 26.5 23.0-30.0
To a small extent 26.5 23.1-29.8
To no extent 14.4 11.8-17.0
No basis to judge/Not applicable 7.9 5.7 -10.5
Missing or Nonresponse 1.3 0.5 -2.7

9i. Lack of staff who are knowledgeable about gathering and/or analyzing performance information

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.8 5.9 -10.1
To a great extent 18.5 15.4-21.6
To a moderate extent 24.9 21.5-28.2
To a small extent 28.4 24.8-31.9
To no extent 14.2 11.6-16.8
No basis to judge/Not applicable 5.2 3.8 -7.0
Missing or Nonresponse 1.1 0.3 -2.6

9j. Lack of ongoing top executive commitment or support for using performance information to make program/funding decisions

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 8.1 6.2 -10.2
To a great extent 13.0 10.3-15.6
To a moderate extent 19.6 16.4-22.8
To a small extent 27.3 23.8-30.9
To no extent 21.8 18.7-24.9
No basis to judge/Not applicable 9.8 7.6 -12.1
Missing or Nonresponse 0.4 0.2 -0.7

9k. Lack of ongoing Congressional commitment or support for using performance information to make program/funding decisions

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.6 7.5 -11.6
To a great extent 12.5 9.9 -15.0
To a moderate extent 14.7 12.0-17.4
To a small extent 14.0 11.3-16.7
To no extent 14.5 11.6-17.5
No basis to judge/Not applicable 34.3 30.6-38.0
Missing or Nonresponse 0.4 0.2 -0.7

9l. Difficulty determining how to use performance information to improve the program

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.8 2.6 -5.2
To a great extent 12.9 10.2-15.5
To a moderate extent 24.5 21.2-27.8
To a small extent 31.9 28.2-35.6
To no extent 19.2 16.1-22.2
No basis to judge/Not applicable 7.1 5.3 -9.4
Missing or Nonresponse 0.7 0.4 -1.2

9m. Concern that performance information could be used against my program or agency

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.9 5.0 -9.2
To a great extent 9.2 7.2 -11.5
To a moderate extent 17.2 14.4-20.1
To a small extent 22.2 19.0-25.4
To no extent 32.5 28.8-36.2
No basis to judge/Not applicable 10.8 8.5 -13.2
Missing or Nonresponse 1.2 0.4 -2.7

9n. Concern that OMB will micromanage programs in my agency

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.8 6.0 -10.1
To a great extent 10.3 8.0 -12.6
To a moderate extent 13.4 11.0-15.8
To a small extent 16.5 13.6-19.4
To no extent 31.2 27.5-34.9
No basis to judge/Not applicable 20.1 17.0-23.2
Missing or Nonresponse 0.8 0.2 -1.9

Section 4 - Agency Climate

10. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

(View question)

10a. Agency managers/supervisors at my level have the decision making authority they need to help the agency accomplish its strategic goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.3 7.2 -11.8
To a great extent 26.5 23.1-30.0
To a moderate extent 34.4 30.7-38.1
To a small extent 21.9 18.7-25.0
To no extent 6.8 5.0 -8.8
No basis to judge/Not applicable 1.0 0.6 -1.6
Missing or Nonresponse 0.2 0.0 -0.4

10b. Agency managers/supervisors at my level are held accountable for agency accomplishment of its strategic goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 17.3 14.6-20.0
To a great extent 42.3 38.4-46.1
To a moderate extent 23.5 20.2-26.7
To a small extent 11.8 9.2 -14.5
To no extent 3.4 1.9 -5.4
No basis to judge/Not applicable 1.5 0.8 -2.6
Missing or Nonresponse 0.2 0.1 -0.5

10c. Agency managers/supervisors at my level are held accountable for the results of the program(s)/operation(s)/
project(s) they are responsible for.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 23.3 20.2-26.4
To a great extent 44.8 41.0-48.7
To a moderate extent 20.8 17.6-24.0
To a small extent 7.1 5.0 -9.6
To no extent 2.5 1.3 -4.2
No basis to judge/Not applicable 1.1 0.7 -1.8
Missing or Nonresponse 0.4 0.2 -0.7

10d. Agency managers/supervisors at my level use performance information to recognize employees for their performance.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 11.7 9.6 -13.9
To a great extent 37.4 33.6-41.2
To a moderate extent 31.0 27.3-34.7
To a small extent 14.8 12.0-17.6
To no extent 2.9 2.0 -4.1
No basis to judge/Not applicable 1.9 1.1 -2.9
Missing or Nonresponse 0.3 0.1 -0.7

10e. Employees in my agency receive positive recognition for helping the agency accomplish its strategic goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.3 7.2 -11.5
To a great extent 32.6 28.9-36.3
To a moderate extent 28.7 25.2-32.1
To a small extent 21.4 18.2-24.6
To no extent 4.5 3.3 -6.0
No basis to judge/Not applicable 1.0 0.6 -1.5
Missing or Nonresponse 2.5 1.2 -4.8

10f. My agency is investing the resources needed to ensure that its performance data is of sufficient quality.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.2 4.4 -8.5
To a great extent 22.1 18.9-25.4
To a moderate extent 29.8 26.3-33.4
To a small extent 25.0 21.5-28.4
To no extent 5.6 4.0 -7.7
No basis to judge/Not applicable 10.4 8.2 -12.5
Missing or Nonresponse 0.8 0.3 -1.9

10g. My agency's top leadership demonstrates a strong commitment to achieving results.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 24.4 21.1-27.7
To a great extent 35.3 31.6-39.1
To a moderate extent 20.6 17.5-23.8
To a small extent 11.9 9.3 -14.4
To no extent 4.4 2.9 -6.3
No basis to judge/Not applicable 3.0 1.9 -4.5
Missing or Nonresponse 0.3 0.1 -0.6

10h. My agency's top leadership demonstrates a strong commitment to using performance information to guide decision making.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 12.4 9.9 -15.0
To a great extent 32.3 28.6-36.0
To a moderate extent 26.6 23.2-30.1
To a small extent 13.3 10.7-15.9
To no extent 5.1 3.6 -7.0
No basis to judge/Not applicable 9.9 7.8 -12.0
Missing or Nonresponse 0.4 0.1 -0.7

10i. My agency is investing in resources to improve the agency's capacity to use performance information.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.8 4.3 -7.6
To a great extent 22.7 19.3-26.1
To a moderate extent 26.3 23.0-29.7
To a small extent 20.3 17.1-23.5
To no extent 6.7 4.8 -9.1
No basis to judge/Not applicable 17.6 14.8-20.3
Missing or Nonresponse 0.7 0.2 -1.9

10j. Agency managers/supervisors at my level take steps to align program performance measures with agencywide goals and objectives.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 11.8 9.6 -14.1
To a great extent 34.0 30.3-37.7
To a moderate extent 33.3 29.5-37.0
To a small extent 13.3 10.6-16.0
To no extent 3.9 2.4 -6.0
No basis to judge/Not applicable 3.3 2.5 -4.2
Missing or Nonresponse 0.4 0.1 -0.8

10k. Agency managers/supervisors at my level effectively communicate performance information on a routine basis.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.6 7.6 -11.6
To a great extent 31.6 28.0-35.3
To a moderate extent 34.1 30.4-37.8
To a small extent 17.0 14.1-19.9
To no extent 4.8 3.1 -6.9
No basis to judge/Not applicable 2.4 1.5 -3.5
Missing or Nonresponse 0.4 0.2 -0.8

10l. Agency managers/supervisors at my level take steps to ensure that performance information is useful and/or appropriate.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.9 6.2 -9.9
To a great extent 31.7 28.0-35.3
To a moderate extent 35.9 32.1-39.6
To a small extent 15.8 13.0-18.6
To no extent 5.0 3.2 -7.3
No basis to judge/Not applicable 2.8 1.9 -3.9
Missing or Nonresponse 1.0 0.4 -2.0

10m. Agency managers/supervisors at my level use performance information to share effective program approaches with others.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.9 5.4 -8.8
To a great extent 27.4 23.9-31.0
To a moderate extent 32.0 28.3-35.6
To a small extent 21.5 18.3-24.6
To no extent 7.3 5.3 -9.7
No basis to judge/Not applicable 4.6 3.2 -6.3
Missing or Nonresponse 0.3 0.1 -0.6

Section 4 - Agency Climate (Continued)

The items listed in question 11 below focus on the program(s)/operation(s)/project(s) that you are responsible for.

(View question)

11. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

(View question)

11a. The individual I report to periodically reviews with me the results or outcomes of the
program(s)/operation(s)/project(s) that I am responsible for.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 19.8 16.6-22.9
To a great extent 31.1 27.5-34.6
To a moderate extent 24.7 21.2-28.2
To a small extent 15.4 12.6-18.1
To no extent 7.4 5.5 -9.7
No basis to judge/Not applicable 1.3 0.8 -2.1
Missing or Nonresponse 0.4 0.2 -0.7

11b. Funding decisions for the
program(s)/operation(s)/project(s)
I am responsible for are based on results or outcome-oriented performance information.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.1 4.3 -8.4
To a great extent 20.3 17.0-23.7
To a moderate extent 22.3 19.1-25.6
To a small extent 21.7 18.5-24.8
To no extent 15.3 12.5-18.0
No basis to judge/Not applicable 13.7 11.3-16.0
Missing or Nonresponse 0.6 0.3 -1.1

11c. Changes by management above my level to the program(s)/
operation(s)/project(s) I am responsible for are based on results or outcome-oriented performance information.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.2 3.7 -7.1
To a great extent 19.3 16.1-22.4
To a moderate extent 25.1 21.7-28.4
To a small extent 24.5 21.0-28.0
To no extent 14.2 11.5-16.9
No basis to judge/Not applicable 10.9 8.9 -13.0
Missing or Nonresponse 0.8 0.5 -1.4

11d. I have sufficient information on the validity of the performance data I use to make decisions.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.1 5.3 -9.2
To a great extent 29.0 25.4-32.5
To a moderate extent 34.2 30.5-37.9
To a small extent 15.9 13.2-18.7
To no extent 7.3 5.3 -9.7
No basis to judge/Not applicable 5.6 4.0 -7.4
Missing or Nonresponse 0.9 0.3 -2.1

12. To what extent, if at all, do you believe that the following persons or entities pay attention to your agency's use of performance information in management decision making? (Select one answer in each row.)

(View question)

12a. Department Secretary (if applicable)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.4 5.6 -9.5
To a great extent 14.5 11.9-17.1
To a moderate extent 15.8 12.9-18.7
To a small extent 11.9 9.5 -14.3
To no extent 11.7 8.9 -14.9
No basis to judge/Not applicable 37.4 33.7-41.1
Missing or Nonresponse 1.3 0.6 -2.4

12b. Agency head other than Department Secretary (if applicable)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 11.3 9.1 -13.5
To a great extent 20.0 16.9-23.0
To a moderate extent 17.4 14.5-20.3
To a small extent 13.0 10.4-15.6
To no extent 9.2 6.8 -12.1
No basis to judge/Not applicable 26.5 23.0-29.9
Missing or Nonresponse 2.7 1.4 -4.5

12c. The individual I report to

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 20.8 17.7-23.9
To a great extent 32.6 29.0-36.2
To a moderate extent 26.1 22.6-29.6
To a small extent 12.0 9.5 -14.6
To no extent 5.2 3.6 -7.2
No basis to judge/Not applicable 2.7 1.7 -4.2
Missing or Nonresponse 0.6 0.1 -1.8

12d. Employees that report to me

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 10.7 8.3 -13.0
To a great extent 29.1 25.5-32.6
To a moderate extent 30.3 26.8-33.9
To a small extent 18.3 15.2-21.5
To no extent 6.0 4.4 -7.9
No basis to judge/Not applicable 4.4 3.2 -5.9
Missing or Nonresponse 1.3 0.6 -2.4

12e. Office of Management and Budget (OMB)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.1 5.5 -8.9
To a great extent 14.4 11.7-17.0
To a moderate extent 17.5 14.5-20.4
To a small extent 11.4 8.9 -13.9
To no extent 9.4 6.9 -12.4
No basis to judge/Not applicable 39.4 35.6-43.2
Missing or Nonresponse 0.9 0.3 -2.1

12f. Other federal agencies

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.2 1.4 -3.4
To a great extent 8.7 6.5 -11.4
To a moderate extent 13.7 11.4-16.0
To a small extent 16.5 13.5-19.6
To no extent 13.0 10.3-15.7
No basis to judge/Not applicable 44.9 41.1-48.8
Missing or Nonresponse 0.9 0.3 -2.0

12g. Congressional committees

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.4 4.6 -8.7
To a great extent 10.8 8.5 -13.1
To a moderate extent 12.1 9.9 -14.3
To a small extent 14.7 12.0-17.4
To no extent 12.5 9.7 -15.3
No basis to judge/Not applicable 41.6 37.8-45.5
Missing or Nonresponse 1.8 0.9 -3.3

12h. The audit community (e.g., GAO, Inspectors General)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.8 7.6 -12.0
To a great extent 18.1 15.0-21.1
To a moderate extent 15.6 13.0-18.1
To a small extent 12.6 9.8 -15.4
To no extent 7.7 5.6 -10.2
No basis to judge/Not applicable 35.1 31.5-38.8
Missing or Nonresponse 1.1 0.5 -2.2

12i. The general public

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.1 2.7 -5.9
To a great extent 5.8 4.5 -7.2
To a moderate extent 14.7 12.1-17.3
To a small extent 18.5 15.6-21.3
To no extent 18.5 15.4-21.6
No basis to judge/Not applicable 37.1 33.2-40.9
Missing or Nonresponse 1.4 0.6 -2.9

Section 5 - Training

13. During the past 3 years, has your agency provided, arranged, or paid for training that would help you to accomplish the following tasks? (Select one answer in each row.)

(View question)

13a. Conduct strategic planning

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 44.8 40.9-48.6
No 55.0 51.1-58.9
Missing or Nonresponse 0.2 0.1 -0.5

13b. Set program performance goals

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 51.7 47.8-55.5
No 48.1 44.2-51.9
Missing or Nonresponse 0.3 0.1 -0.6

13c. Develop program performance measures

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 47.4 43.5-51.3
No 51.9 48.0-55.8
Missing or Nonresponse 0.7 0.4 -1.1

13d. Assess the quality of performance data

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 39.0 35.1-42.8
No 60.1 56.2-63.9
Missing or Nonresponse 1.0 0.6 -1.5

13e. Use program performance information to make decisions

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 44.2 40.3-48.0
No 54.5 50.6-58.3
Missing or Nonresponse 1.4 0.5 -2.8

13f. Link the performance of program(s)/operation(s)/
project(s) to the achievement of agency strategic goals

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 44.7 40.9-48.6
No 53.7 49.9-57.6
Missing or Nonresponse 1.5 0.8 -2.7

Section 6 - GPRA Modernization Act of 2010

Please note: In the following set of questions, we are asking about activities required by the Government Performance and Results Act of 1993 (GPRA), as amended by the GPRA Modernization Act of 2010. This Act builds on performance accountability and reporting processes established by GPRA by, among other things, requiring agencies to work together to improve government performance on shared goals.

You may have been involved in some of the activities required by the GPRA Modernization Act--such as, cross-agency priority goals, agency priority goals, and quarterly performance reviews related to agency priority goals--but may not be aware of their relationship to the Act. Please answer these questions to the best of your ability.

(View question)

14. Prior to receiving this questionnaire, which of the following statements best describes your awareness of the GPRA Modernization Act of 2010? (Select one.)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
I had never heard of the GPRA Modernization Act. 48.8 44.9-52.6
I had heard of the GPRA Modernization Act, but had no knowledge of its requirements. 13.4 10.9-16.0
I had heard of the GPRA Modernization Act and had a low level of knowledge of its requirements. 19.3 16.4-22.3
I had heard of the GPRA Modernization Act and had moderate knowledge of its requirements. 15.7 12.9-18.4
I had heard of the GPRA Modernization Act and had extensive knowledge of its requirements. 2.5 1.7 -3.5
Missing or Nonresponse 0.3 0.1 -0.9

Section 6a. - Cross-Agency Priority Goals



(View question)

Please note: Federal government cross-agency priority goals, also referred to as crosscutting goals, require the collaboration of multiple agencies to achieve the goals. The Administration has identified 14 cross-agency priority goals that were published concurrently with the Fiscal Year 2013 Budget of the U.S. Government.

1. Exports - Double U.S. exports by the end of 2014.

2. Entrepreneurship and Small Business - Increase federal services to entrepreneurs and small businesses with an emphasis on 1) startups and growing firms and 2) underserved markets.

3. Broadband - As part of expanding all broadband capabilities, ensure 4G broadband coverage for 98 percent of Americans by 2016.

4. Energy Efficiency - Reduce energy intensity (energy demand/$ real GDP) 50 percent by 2035 (2010 as base year).

5. Veteran Career Readiness - By September 30, 2013, increase the percent of eligible service members who will be served by career readiness and preparedness programs from 50 percent to 90 percent in order to improve their competitiveness in the job market.

6. Science, Technology, Engineering, and Math (STEM) Education - In support of the President's goal that the U.S. have the highest proportion of college graduates in the world by 2020, the Federal Government will work with education partners to improve the quality of STEM education at all levels to help increase the number of well-prepared graduates with STEM degrees by one-third over the next 10 years, resulting in an additional 1 million graduates with degrees in STEM subjects.

7. Job Training - Ensure our country has one of the most skilled workforces in the world by preparing 2 million workers with skills training by 2015 and improving coordination and delivery of job training services.

8. Cybersecurity - Achieve 95% use of critical cybersecurity capabilities on federal executive branch information systems by 2014, including strong authentication, Trusted Internet Connections (TIC), and Continuous Monitoring.

9. Sustainability - By 2020, the Federal Government will reduce its direct greenhouse gas emissions by 28 percent and will reduce its indirect greenhouse gas emissions by 13 percent by 2020 (from 2008 baseline).

10. Real Property - The Federal Government will manage real property effectively to generate $3 billion in cost savings by the end of 2012.

11. Improper Payments - The Federal Government will reduce the government-wide improper payment rate by at least two percentage points by FY 2014.

12. Data Center Consolidation - Improve IT service delivery, reduce waste and save $3 billion in taxpayer dollars by closing at least 1,200 data centers by FY 2015.

13. Closing Skills Gaps - By September 30, 2013, close the skills gaps by 50 percent for 3 to 5 critical Federal Government occupations or competencies, and close additional agency-specific high risk occupation and competency gaps.

14. Strategic Sourcing - Reduce the costs of acquiring common products and services by agencies' strategic sourcing of at least two new commodities or services in both 2013 and 2014 that yield at least a 10 percent savings.

(View question)

15. How familiar are you with one or more of the cross-agency priority goals? (Select one.)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Very familiar - Continue with question 16. 14.5 12.0-17.1
Somewhat familiar - Continue with question 16. 43.1 39.2-46.9
Not familiar - Skip to Section 6b - Agency Priority Goals 40.5 36.7-44.2
Missing or Nonresponse 1.9 1.0 -3.3

16. To what extent, if at all, do you agree with the following statements as they relate to one or more of the cross-agency priority goals listed above? (Select one answer in each row.)

(View question)

16a. I have been involved in creating the cross-agency priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.0 1.0 -3.4
To a great extent 3.0 1.7 -4.8
To a moderate extent 7.0 5.0 -9.3
To a small extent 10.1 7.7 -12.5
To no extent 31.7 28.1-35.3
No basis to judge/Not applicable 3.7 2.5 -5.3
Missing or Nonresponse 42.6 38.8-46.4

16b. The program(s)/operation(s)/
project(s) I am involved with contribute to the achievement of one or more cross-agency priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.5 4.9 -8.5
To a great extent 11.6 9.2 -14.1
To a moderate extent 17.3 14.1-20.4
To a small extent 11.0 8.7 -13.3
To no extent 7.4 5.5 -9.7
No basis to judge/Not applicable 3.6 2.2 -5.4
Missing or Nonresponse 42.6 38.8-46.4

16c. I have collaborated outside of my program(s)/operation(s)/project(s) to help achieve the cross-agency priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.0 2.7 -5.6
To a great extent 6.9 5.3 -8.9
To a moderate extent 12.0 9.4 -14.7
To a small extent 11.4 9.0 -13.9
To no extent 18.6 15.5-21.8
No basis to judge/Not applicable 4.2 2.7 -6.2
Missing or Nonresponse 42.8 39.0-46.6

16d. Cross-agency priority goals have had an impact on decision making regarding the
program(s)/operation(s)/project(s) I am involved with.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.3 3.0 -5.9
To a great extent 9.4 7.1 -12.1
To a moderate extent 13.3 10.6-16.0
To a small extent 12.1 9.6 -14.6
To no extent 12.4 9.9 -15.0
No basis to judge/Not applicable 5.9 4.2 -8.2
Missing or Nonresponse 42.6 38.8-46.4

16e. My agency has communicated to its employees about its progress in contributing to relevant cross-agency priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.4 2.1 -5.2
To a great extent 8.4 6.4 -10.9
To a moderate extent 10.9 8.5 -13.2
To a small extent 15.6 12.7-18.5
To no extent 14.4 11.7-17.2
No basis to judge/Not applicable 4.6 3.1 -6.6
Missing or Nonresponse 42.6 38.8-46.4

Section 6b. - Agency Priority Goals



(View question)

Please note: Agency priority goals are a limited number of performance goals that advance progress towards the agency's strategic goals, near-term outcomes, and improvements in customer responsiveness, or efficiencies. These goals are to reflect the highest priorities of the agency. Your agency's priority goals as published concurrently with the Fiscal Year 2013 Budget of the U.S. Government are listed below. (Note: Some agencies may be in the process of updating these goals.)

(View question)

Department of Agriculture's Priority Goals

• Further improve the high payment accuracy of the Supplemental Nutrition Assistance Program.

• Assist rural communities to build and maintain prosperity through increased agricultural exports.

• Accelerate the protection of clean, abundant water resources by implementing high impact targeted practices through USDA's Forest Service, Natural Resource Conservation Service, and Farm Service Agency programs on 4 million acres within critical and /or impaired watersheds.

(View question)

U.S. Agency for International Development's Priority Goals

• With mutual accountability, assistance from the United States and the international community will continue to help improve the Government of the Islamic Republic of Afghanistan's (GIRoA) capacity to meet its goals and maintain stability.

• Through our more than 200 diplomatic missions overseas, the Department of State will promote U.S. exports in order to help create opportunities for U.S. businesses.

• Strengthen diplomacy and development by leading through civilian power.

• Advance progress toward sustained and consolidated democratic transitions in Egypt, Jordan, Lebanon, Morocco, Tunisia, Libya, Bahrain, Yemen, Iran, Syria, and West Bank/Gaza.

• Strengthen local civil society and private sector capacity to improve aid effectiveness and sustainability, by working closely with our implementing partners on capacity building and local grant and contract allocations.

• Advance low emissions climate resilient development.

• Increase food security in Feed the Future initiative countries in order to reduce prevalence of poverty and malnutrition.

• By September 30, 2013, the Global Health Initiative (GHI) will support the creation of an AIDS-free generation, save the lives of mothers and children, and protect communities from infectious diseases by: a) decreasing incident HIV infections in the President's Emergency Plan for AIDS Relief (PEPFAR)-supported Sub-Saharan African countries by more than 20%; b) reducing the all-cause mortality rate for children under five by 4.8 deaths/1,000 live births in USAID priority countries; c) increasing the percent of births attended by a skilled doctor, nurse, or midwife by 2.1% in USAID priority countries; and d) increasing the number of people no longer at risk for lymphatic filariasis (in the target population) from 7.7 million to 63.7 million in USAID-assisted countries.

(View question)

Department of Commerce's Priority Goals

• Expand broadband service to communities.

• Advance commercialization of new technologies by reducing patent application pendency and backlog.

• Expand markets for U.S. exporters.

• Weather Ready Nation: Improve local weather warnings and lead times.

(View question)

Department of Defense's Priority Goals

• Improve cybersecurity compliance.

• Improve the care and transition of wounded, ill, and injured (WII) warriors.

• Improve energy performance.

• Reform the DOD acquisition process.

• Improve audit readiness.

(View question)

Department of Education's Priority Goals

• Improve outcomes for all children from birth through third grade.
   • At least 9 states will implement a plan to collect and report disaggregated data on the
    status of children at kindergarten entry.

• Prepare all students for college and career.
   •All states will adopt internationally-benchmarked college-and-career-ready standards.

• Improve learning by ensuring that more students have an effective teacher.

• Demonstrate progress in turning around the nation's lowest-performing schools.

• Make informed decisions and improve instruction through the use of data.

• Improve student's ability to afford and complete college.

(View question)

Department of Energy's Priority Goals

• Save low-income families money and energy through weatherization retrofits.

• Reduce the Department's Cold War legacy environmental footprint.

• Reduce the cost of batteries for electric drive vehicles to help increase the market for Plug-In Hybrids and All Electric Vehicles and thereby reduce petroleum use and greenhouse gas emissions.

• Make solar energy as cheap as traditional sources of energy.

• Reduce consumer energy use and costs for household appliances.

• Prioritization of scientific facilities to ensure optimal benefit from federal investments.

• Make significant progress toward securing the most vulnerable nuclear materials worldwide within four years.

• Maintain the U.S. nuclear weapons stockpile and dismantle excess nuclear weapons to meet national nuclear security requirements as assigned by the President through the Nuclear Posture Review.

(View question)

Environmental Protection Agency's Priority Goals

• Improve public health protection for persons served by small drinking water systems by strengthening the technical, managerial, and financial capacity of those systems.

• Increase transparency and reduce burden through e-reporting.

• Clean up contaminated sites and make them ready for use.

• Reduce greenhouse gas emissions from cars and trucks.

• Improve, restore, or maintain water quality by enhancing nonpoint source program accountability, incentives, and effectiveness.

(View question)

General Services Administration's Priority Goals

• Manage customer agency real estate portfolio needs in a cost-effective and environmentally sustainable manner.

• GSA will increase the sustainability of the Federal supply chain by increasing the sale of green product and service offerings to 5 percent of total business volume.

• Drive greater transparency and openness in government.

(View question)

Department of Health and Human Services' Priority Goals

• Improve the quality of early childhood education.

• Improve patient safety.

• Increase the number of health centers certified as Patient Centered Medical Homes.

• Reduce cigarette smoking.

• Reduce foodborne illness in the population.

• Improve health care through meaningful use of health information technology.

(View question)

Department of Homeland Security's Priority Goals

• Improve the efficiency of the process to detain and remove criminal aliens from the United States.

• Ensure resilience to disasters by strengthening disaster preparedness and response capabilities.

• Strengthen aviation security counterterrorism capabilities by using intelligence driven information and risk-based decisions.

(View question)

Department of Housing and Urban Development's Priority Goals

• Improve program effectiveness by awarding funds fairly and quickly.

• Prevent foreclosures.

• Reduce vacancy rates.

• Preserve affordable rental housing.

• Reduce homelessness.

• Increase the energy efficiency and health of the nation's housing stock.

(View question)

Department of the Interior's Priority Goals

• Increase the approved capacity for production of energy from domestic renewable resources to support a growing economy and protect our national interests while reducing our dependence on foreign oil and climate-changing greenhouse gas emissions.

• Enable capability to increase the available water supply in the western states through conservation related programs to ensure adequate and safe water supplies.

• Reduce violent crime in Indian communities.

• Identify vulnerable resources and implement coordinated adaptation strategies to mitigate risks of changing climate.

• Build the next generation of conservation and community leaders by supporting youth employment at the Department of the Interior.

• Improved production accountability, safety, and environmental protection of oil and gas operations through increased inspection of high-risk oil and gas production cases.

(View question)

Department of Justice's Priority Goals

• Better inform the Intelligence Community, thereby increasing the ability to protect Americans from terrorism and other threats to national security-both at home and abroad.

• Reduce gang violence.

• Protect the American people from financial and healthcare fraud.

• Protect those most in need of help-with special emphasis on child exploitation and civil rights.

(View question)

Department of Labor's Priority Goals

• Reduce time lost to injury or illness for federal workers.

• Reduce worker fatalities.

• Improve opportunities for America's workers to succeed in a knowledge-based economy through industry-recognized credentials.

• Improve the Transition Assistance Program (TAP) to better support veterans.

(View question)

National Aeronautics and Space Administration's Priority Goals

• Use the Mars Science Laboratory Curiosity Rover to explore and quantitatively assess a local region on the surface of Mars as a potential habitat for life, past or present.

• Develop the nation's next generation Human Space Flight (HSF) system to allow for travel beyond low Earth orbit (LEO).

• Sustain operations and full utilization of the International Space Station (ISS).

• Enable bold new missions and make new technologies available to government agencies and U.S. industry.

(View question)

National Science Foundation's Priority Goals

• Develop a diverse and highly qualified science and technology workforce.

• Increase the number of entrepreneurs emerging from university laboratories.

• Increase opportunities for research and education through public access to high-value digital products of NSF-funded research.

(View question)

Nuclear Regulatory Commission

NRC was not required to have agency priority goals for fiscal years 2012-2013.

(NRC respondents were directed to skip questions 17 and 18 that focused on agency priority goals.)

(View question)

Office of Personnel Management's Priority Goals

• Ensure high quality Federal employees.

• Maintain speed of national security background investigations.

• Reduce Federal retirement processing time.

• Increase health insurance choices for Americans.

• Improve performance culture in five GEAR pilot agencies to inform the development of government-wide policies.

(View question)

Small Business Administration's Priority Goals

• Process business loans as efficiently as possible.

• Increase small business participation in government contracting.

• Process disaster assistance applications efficiently.

• Expand access to long term capital.

(View question)

Social Security Administration's Priority Goals

• Faster hearing decisions.

• Reduce Supplemental Security Income (SSI) overpayments.

(View question)

Department of State's Priority Goals

• With mutual accountability, assistance from the United States and the international community will continue to help improve the Government of the Islamic Republic of Afghanistan's (GIRoA) capacity to meet its goals and maintain stability.

• Through our more than 200 diplomatic missions overseas, the Department of State will promote U.S. exports in order to help create opportunities for U.S. businesses.

• Strengthen diplomacy and development by leading through civilian power.

• Advance progress toward sustained and consolidated democratic transitions in Egypt, Jordan, Lebanon, Morocco, Tunisia, Libya, Bahrain, Yemen, Iran, Syria, and West Bank/Gaza.

• Strengthen local civil society and private sector capacity to improve aid effectiveness and sustainability, by working closely with our implementing partners on capacity building and local grant and contract allocations.

• Advance low emissions climate resilient development.

• Increase food security in Feed the Future initiative countries in order to reduce prevalence of poverty and malnutrition.

• By September 30, 2013, the Global Health Initiative (GHI) will support the creation of an AIDS-free generation, save the lives of mothers and children, and protect communities from infectious diseases by: a) decreasing incident HIV infections in the President's Emergency Plan for AIDS Relief (PEPFAR)-supported Sub-Saharan African countries by more than 20%; b) reducing the all-cause mortality rate for children under five by 4.8 deaths/1,000 live births in USAID priority countries; c) increasing the percent of births attended by a skilled doctor, nurse, or midwife by 2.1% in USAID priority countries; and d) increasing the number of people no longer at risk for lymphatic filariasis (in the target population) from 7.7 million to 63.7 million in USAID-assisted countries.

(View question)

Department of Transportation's Priority Goals

• Reduce risk of aviation accidents.

• Improve the Nation's intercity passenger rail service.

• Reduce roadway fatalities.

• Air traffic control systems can improve the efficiency of airspace.

(View question)

Department of the Treasury's Priority Goals

• Increase electronic transactions with the public to improve service, prevent fraud, and reduce costs.

• Increase voluntary tax compliance.

(View question)

Department of Veterans Affairs' Priority Goals

• Improve accuracy and reduce the amount of time it takes to process Veterans' disability benefit claims.

• House 24,400 additional homeless Veterans and reduce the number of homeless Veterans to 35,000.

(View question)

17. How familiar are you with one or more of your agency's priority goals? (Select one.)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Very familiar - Continue with question 18. 40.9 37.2-44.6
Somewhat familiar - Continue with question 18. 40.6 36.7-44.4
Not familiar - Skip to Section 6c - Quarterly Performance Reviews 16.5 13.6-19.5
Missing or Nonresponse 2.0 1.2 -3.1

18. To what extent, if at all, do you agree with the following statements as they relate to your agency's priority goals? (Select one answer in each row.)

(View question)

18a. I have been involved in creating my agency's priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.0 3.3 -7.4
To a great extent 6.8 4.9 -9.1
To a moderate extent 11.7 9.1 -14.8
To a small extent 13.8 11.1-16.5
To no extent 39.8 36.1-43.5
No basis to judge/Not applicable 4.1 3.1 -5.3
Missing or Nonresponse 18.8 15.8-21.8

18b. My agency's priority goals reflect the highest priorities of my agency.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 15.3 12.9-17.8
To a great extent 28.9 25.4-32.4
To a moderate extent 18.6 15.4-21.7
To a small extent 8.0 6.0 -10.4
To no extent 3.8 2.3 -5.9
No basis to judge/Not applicable 6.7 4.8 -9.1
Missing or Nonresponse 18.7 15.7-21.7

18c. My agency's priority goals measure if the program is achieving its intended purpose, instead of focusing solely on what can easily be measured.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.5 5.8 -9.4
To a great extent 22.8 19.6-26.1
To a moderate extent 21.2 18.0-24.3
To a small extent 10.8 8.4 -13.2
To no extent 4.6 3.0 -6.7
No basis to judge/Not applicable 14.0 11.2-16.8
Missing or Nonresponse 19.2 16.2-22.2

18d. My agency has communicated to employees about its progress toward achieving priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.1 5.6 -8.6
To a great extent 23.9 20.6-27.3
To a moderate extent 20.2 17.2-23.1
To a small extent 17.3 14.2-20.4
To no extent 8.5 6.2 -11.2
No basis to judge/Not applicable 3.8 2.4 -5.6
Missing or Nonresponse 19.3 16.2-22.4

18e. The program(s)/operation(s)/
project(s) I am involved with contribute to the achievement of one or more of my agency's priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 17.4 14.7-20.1
To a great extent 24.2 20.9-27.5
To a moderate extent 19.9 16.6-23.1
To a small extent 10.4 8.1 -13.2
To no extent 5.7 4.0 -7.7
No basis to judge/Not applicable 3.1 1.9 -4.8
Missing or Nonresponse 19.4 16.3-22.4

18f. I have collaborated outside of my
program(s)/operation(s)/project(s) to help achieve one or more of my agency's priority goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 9.6 7.6 -11.7
To a great extent 17.8 14.7-20.9
To a moderate extent 16.9 14.0-19.8
To a small extent 14.2 11.5-17.0
To no extent 16.0 13.2-18.7
No basis to judge/Not applicable 6.4 4.5 -8.7
Missing or Nonresponse 19.1 16.0-22.2

18g. My agency uses the information collected on agency priority goals to make decisions regarding the
program(s)/operation(s)/project(s) I am involved with.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.4 5.8 -9.3
To a great extent 21.8 18.4-25.1
To a moderate extent 17.2 14.3-20.1
To a small extent 11.2 8.8 -13.6
To no extent 7.5 5.7 -9.8
No basis to judge/Not applicable 16.0 13.1-18.9
Missing or Nonresponse 18.9 15.9-21.9

Section 6c. - Quarterly Performance Reviews

Please note: Quarterly performance reviews are regular meetings held at the highest levels of your agency to examine progress toward accomplishing agency priority goals, and in some cases, other agency performance goals. These reviews should, among other things, assess agencies' coordination efforts; activities and contributions to goals; and strategies for improvement, when applicable. Quarterly performance reviews are to involve key leadership and other relevant parties and may be conducted more frequently. Some agencies refer to these reviews as "stat" meetings or data-driven performance reviews. We are only interested in quarterly performance reviews that take place at the highest level of your cabinet-level department or independent agency.

When we refer to "quarterly performance reviews" in the following questions, we refer to all aspects of these reviews, including preparation, review and follow-up.

(View question)

19. How familiar are you with your agency's quarterly performance reviews? (Select one.)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Very familiar - Continue with question 20. 11.8 9.3 -14.4
Somewhat familiar - Continue with question 20. 21.3 18.1-24.5
Not familiar - Skip to Section 7 - Program Evaluations 66.0 62.3-69.7
Missing or Nonresponse 0.9 0.5 -1.3

20. To what extent, if at all, do you agree with the following statements as they relate to your agency's quarterly performance reviews? (Select one answer in each row.)

(View question)

20a. Overall, the program(s)/
operation(s)/project(s) that I am involved with has been the subject of these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.2 2.8 -6.0
To a great extent 8.7 6.5 -11.2
To a moderate extent 9.3 7.1 -11.9
To a small extent 6.0 4.3 -8.1
To no extent 1.7 1.2 -2.4
No basis to judge/Not applicable 2.9 1.7 -4.5
Missing or Nonresponse 67.3 63.6-70.9

20b. These reviews are held on a regular, routine basis.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.7 4.0 -7.8
To a great extent 10.7 8.3 -13.6
To a moderate extent 8.0 5.9 -10.4
To a small extent 4.2 2.8 -6.2
To no extent 0.7 0.3 -1.2
No basis to judge/Not applicable 3.7 2.6 -5.1
Missing or Nonresponse 67.0 63.3-70.6

20c. These reviews focus on goals and objectives that are aligned with my agency's strategic and performance plans.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.6 4.8 -8.9
To a great extent 9.8 7.6 -12.4
To a moderate extent 8.7 6.7 -11.1
To a small extent 3.3 1.9 -5.1
To no extent 0.6 0.3 -1.3
No basis to judge/Not applicable 3.5 2.3 -5.1
Missing or Nonresponse 67.4 63.8-71.0

20d. Agency leadership actively participates in these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 7.8 5.8 -10.2
To a great extent 10.6 8.2 -13.1
To a moderate extent 6.9 5.1 -9.0
To a small extent 2.1 1.1 -3.5
To no extent 0.6 0.2 -1.2
No basis to judge/Not applicable 5.2 3.5 -7.3
Missing or Nonresponse 66.9 63.3-70.6

20e. My agency uses these reviews to identify problems or opportunities associated with agency performance goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.3 3.7 -7.2
To a great extent 10.7 8.1 -13.2
To a moderate extent 8.6 6.5 -11.2
To a small extent 2.7 1.7 -4.2
To no extent 0.5 0.2 -1.0
No basis to judge/Not applicable 4.7 3.3 -6.5
Missing or Nonresponse 67.5 63.9-71.2

20f. Agency leadership uses these reviews to help achieve agency performance goals.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 6.1 4.4 -8.3
To a great extent 10.5 8.0 -12.9
To a moderate extent 7.9 6.0 -10.2
To a small extent 2.7 1.6 -4.4
To no extent 0.5 0.2 -1.0
No basis to judge/Not applicable 5.3 3.7 -7.2
Missing or Nonresponse 67.0 63.3-70.6

20g. These reviews include staff with relevant knowledge needed to facilitate problem solving and identify improvement opportunities.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.0 3.4 -6.9
To a great extent 9.9 7.6 -12.5
To a moderate extent 7.8 5.8 -10.3
To a small extent 3.8 2.4 -5.6
To no extent 0.6 0.3 -1.1
No basis to judge/Not applicable 5.9 4.2 -8.0
Missing or Nonresponse 67.1 63.4-70.7

20h. These reviews include officials external to the agency who contribute to the goals discussed at the reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.4 2.0 -5.5
To a great extent 5.9 4.2 -8.2
To a moderate extent 6.6 4.8 -8.9
To a small extent 4.5 3.0 -6.5
To no extent 1.8 1.3 -2.5
No basis to judge/Not applicable 10.6 8.2 -12.9
Missing or Nonresponse 67.1 63.5-70.8

20i. My agency has the performance information needed for these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.4 3.0 -6.2
To a great extent 11.7 9.1 -14.3
To a moderate extent 8.5 6.4 -10.9
To a small extent 2.5 1.4 -4.2
To no extent 0.6 0.3 -1.2
No basis to judge/Not applicable 5.3 3.8 -7.3
Missing or Nonresponse 67.0 63.4-70.7

20j. My agency has the capacity to analyze the performance information needed for these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.0 2.8 -5.6
To a great extent 12.6 9.9 -15.3
To a moderate extent 10.3 7.9 -12.7
To a small extent 2.1 1.1 -3.5
To no extent 0.5 0.2 -1.0
No basis to judge/Not applicable 3.6 2.4 -5.2
Missing or Nonresponse 67.0 63.3-70.6

20k. Performance information for these reviews is communicated to relevant parties in an easy-to-understand, useful format.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.1 2.0 -4.4
To a great extent 9.3 7.1 -12.0
To a moderate extent 11.0 8.6 -13.5
To a small extent 3.7 2.4 -5.3
To no extent 0.8 0.4 -1.3
No basis to judge/Not applicable 5.1 3.4 -7.1
Missing or Nonresponse 67.1 63.4-70.7

20l. My agency has a process in place for following up on problems or opportunities identified through these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.9 2.5 -5.7
To a great extent 10.7 8.2 -13.2
To a moderate extent 9.4 7.2 -12.0
To a small extent 3.6 2.3 -5.3
To no extent 0.8 0.4 -1.4
No basis to judge/Not applicable 4.5 3.1 -6.3
Missing or Nonresponse 67.2 63.6-70.9

20m. Program managers/supervisors at my level are recognized for meeting performance goals discussed at these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.5 2.2 -5.2
To a great extent 8.9 6.6 -11.6
To a moderate extent 7.9 6.2 -10.0
To a small extent 6.0 4.1 -8.5
To no extent 2.6 1.9 -3.4
No basis to judge/Not applicable 4.2 2.8 -6.0
Missing or Nonresponse 67.0 63.4-70.7

20n. Program managers/supervisors at my level are penalized for not meeting performance goals discussed at these reviews.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.5 1.0 -2.0
To a great extent 6.8 4.8 -9.4
To a moderate extent 8.5 6.5 -10.9
To a small extent 6.0 4.3 -8.1
To no extent 2.9 1.9 -4.3
No basis to judge/Not applicable 7.2 5.3 -9.6
Missing or Nonresponse 67.0 63.4-70.7

20o. Discussion at these reviews provides a forum for honest, constructive feedback.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.0 1.2 -3.0
To a great extent 8.8 6.5 -11.5
To a moderate extent 9.0 6.9 -11.6
To a small extent 5.1 3.4 -7.2
To no extent 1.6 1.1 -2.4
No basis to judge/Not applicable 6.4 4.7 -8.5
Missing or Nonresponse 67.1 63.4-70.7

20p. These reviews have led to similar meetings at lower levels.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.0 1.8 -4.6
To a great extent 7.6 5.7 -10.0
To a moderate extent 8.4 6.4 -10.8
To a small extent 5.3 3.5 -7.7
To no extent 2.9 1.9 -4.1
No basis to judge/Not applicable 5.6 3.9 -7.7
Missing or Nonresponse 67.2 63.5-70.8

20q. I think my agency's quarterly performance reviews are worthwhile.

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.1 2.7 -6.1
To a great extent 8.4 6.3 -11.0
To a moderate extent 10.3 7.8 -12.7
To a small extent 3.4 2.3 -4.8
To no extent 2.1 1.1 -3.5
No basis to judge/Not applicable 4.7 3.3 -6.5
Missing or Nonresponse 67.0 63.4-70.7

Section 7 - Program Evaluations

Please note: Program Evaluations are individual, systematic studies using research methods to assess how well a program, operation or project is achieving its objectives and the reasons why it may, or may not, be performing as expected. Program evaluations answer specific questions such as how well a program is operating, whether a program is reaching targeted recipients, why a program is not achieving its desired outcomes, or whether one approach is more effective than another.

Program evaluation as defined here does not include routine program monitoring activities or quarterly performance reviews.

(View question)

21. Have there been any program evaluations completed within the past 5 years for any of the
program(s)/operation(s)/project(s) that you were involved with? (Select one.)


(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes - Continue with question 22. 36.8 33.0-40.5
No - Skip to Section 8 - Comments and Final Response Submission 21.6 18.3-24.8
Do not know - Skip to Section 8 - Comments and Final Response Submission 39.7 35.9-43.4
Missing or Nonresponse 2.0 0.9 -3.8

22. For those program evaluations completed within the past 5 years, which of the following entities was primarily responsible for those studies? Note: By primarily responsible, we mean either directly conducted or contracted for those studies (Select one answer in each row.)

(View question)

22a. My agency or the program itself

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 31.9 28.3-35.5
No 1.9 1.0 -3.3
Not sure 1.8 0.9 -3.2
Missing or Nonresponse 64.4 60.7-68.1

22b. An individual program grantee or project

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 11.8 9.2 -14.3
No 14.1 11.4-16.8
Not sure 7.5 5.7 -9.5
Missing or Nonresponse 66.7 63.0-70.3

22c. My agency's IG (Inspector General)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 15.7 13.0-18.5
No 11.8 9.1 -14.5
Not sure 7.0 5.3 -9.0
Missing or Nonresponse 65.5 61.8-69.2

22d. GAO (Government Accountability Office)

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 13.2 10.7-15.7
No 12.5 9.8 -15.3
Not sure 8.7 6.7 -11.0
Missing or Nonresponse 65.6 61.9-69.3

22e. Another entity not specified above

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
Yes 7.8 5.6 -10.6
No 14.2 11.3-17.1
Not sure 12.7 10.6-14.8
Missing or Nonresponse 65.3 61.6-69.0

If you answered "Another entity not specified above," please specify the other entity here.

(View question)

data intentionally not reported


23. For the program(s)/operation(s)/project(s) that you were involved with over the past 5 years that were evaluated, to what extent, if at all, have the program evaluations contributed to the following activities? (Select one answer in each row.)

(View question)

23a. Implementing changes to improve program management or performance

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.5 4.3 -7.0
To a great extent 11.9 9.4 -14.3
To a moderate extent 12.4 9.7 -15.1
To a small extent 4.4 2.8 -6.5
To no extent 1.6 0.7 -3.1
No basis to judge/Not applicable 0.9 0.3 -2.0
Missing or Nonresponse 63.3 59.5-67.0

23b. Developing or revising performance goals

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.8 2.7 -5.3
To a great extent 11.9 9.3 -14.5
To a moderate extent 10.6 8.2 -13.0
To a small extent 5.3 3.8 -7.3
To no extent 3.3 1.9 -5.3
No basis to judge/Not applicable 1.5 0.8 -2.5
Missing or Nonresponse 63.5 59.8-67.2

23c. Supplementing or explaining performance results

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.6 2.7 -4.8
To a great extent 11.2 8.8 -13.6
To a moderate extent 12.4 9.7 -15.1
To a small extent 4.7 3.3 -6.5
To no extent 3.1 1.7 -5.1
No basis to judge/Not applicable 1.2 0.9 -1.7
Missing or Nonresponse 63.8 60.1-67.5

23d. Assessing program effectiveness, value or worth

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 5.9 4.2 -8.0
To a great extent 12.8 10.4-15.3
To a moderate extent 10.6 8.2 -13.4
To a small extent 4.7 3.2 -6.7
To no extent 1.7 0.8 -3.1
No basis to judge/Not applicable 1.0 0.6 -1.5
Missing or Nonresponse 63.4 59.6-67.1

23e. Allocating resources within the program

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.6 2.5 -5.1
To a great extent 9.2 7.2 -11.6
To a moderate extent 11.4 8.8 -14.1
To a small extent 6.8 4.9 -9.1
To no extent 3.8 2.3 -5.7
No basis to judge/Not applicable 1.6 0.9 -2.7
Missing or Nonresponse 63.5 59.8-67.2

23f. Increasing understanding about the program or topic

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.5 3.3 -5.9
To a great extent 12.8 10.1-15.4
To a moderate extent 10.2 7.9 -12.5
To a small extent 5.8 4.0 -8.0
To no extent 2.4 1.3 -4.0
No basis to judge/Not applicable 0.7 0.4 -1.0
Missing or Nonresponse 63.7 60.0-67.4

23g. Sharing what works or other lessons learned with others

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.2 2.9 -5.8
To a great extent 11.2 9.0 -13.4
To a moderate extent 11.3 8.7 -13.9
To a small extent 5.8 4.0 -8.0
To no extent 2.9 1.7 -4.7
No basis to judge/Not applicable 1.1 0.4 -2.1
Missing or Nonresponse 63.5 59.8-67.2

23h. Designing or supporting program reforms

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.2 2.1 -4.6
To a great extent 11.5 9.2 -13.9
To a moderate extent 11.0 8.5 -13.6
To a small extent 6.0 4.2 -8.2
To no extent 3.0 1.7 -4.9
No basis to judge/Not applicable 1.6 0.9 -2.7
Missing or Nonresponse 63.6 59.9-67.4

23i. Supporting program budget requests

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.7 1.7 -4.1
To a great extent 9.1 7.0 -11.5
To a moderate extent 10.7 8.1 -13.7
To a small extent 6.8 5.0 -8.9
To no extent 3.7 2.5 -5.3
No basis to judge/Not applicable 3.5 2.4 -4.9
Missing or Nonresponse 63.5 59.8-67.3

23j. Informing the public about how programs are performing

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.7 1.5 -4.3
To a great extent 4.0 3.2 -4.9
To a moderate extent 6.9 5.2 -9.1
To a small extent 6.8 5.0 -8.9
To no extent 6.2 4.4 -8.4
No basis to judge/Not applicable 9.3 6.9 -12.1
Missing or Nonresponse 64.1 60.4-67.8

23k. Streamlining programs to reduce duplicative activities

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.6 1.6 -4.0
To a great extent 10.0 7.6 -12.7
To a moderate extent 9.9 7.6 -12.6
To a small extent 6.3 4.7 -8.2
To no extent 5.2 3.6 -7.2
No basis to judge/Not applicable 2.6 1.7 -4.0
Missing or Nonresponse 63.5 59.8-67.2

24. Based on your experience with the program(s)/operation(s)/project(s) you were involved with over the past 5 years that were evaluated, to what extent, if at all, have the following factors hindered the agency's use of the program evaluation(s)? (Select one answer in each row.)

(View question)

24a. Concerns about the credibility (validity or reliability) of study results

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.6 0.9 -2.7
To a great extent 3.1 1.8 -4.9
To a moderate extent 9.2 7.0 -11.9
To a small extent 10.2 7.8 -12.6
To no extent 7.7 6.0 -9.3
No basis to judge/Not applicable 4.7 3.1 -6.8
Missing or Nonresponse 63.5 59.7-67.2

24b. Difficulty obtaining study results in time to be useful

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.7 0.8 -3.2
To a great extent 3.0 1.7 -4.8
To a moderate extent 7.3 5.5 -9.6
To a small extent 10.8 8.3 -13.3
To no extent 10.2 8.0 -12.4
No basis to judge/Not applicable 3.3 2.1 -4.9
Missing or Nonresponse 63.6 59.9-67.3

24c. Difficulty resolving differences of opinion among internal or external stakeholders

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 3.7 2.2 -5.9
To a great extent 4.7 3.1 -6.8
To a moderate extent 9.7 7.5 -12.3
To a small extent 9.3 7.2 -11.7
To no extent 3.9 3.2 -4.7
No basis to judge/Not applicable 5.1 3.5 -7.3
Missing or Nonresponse 63.6 59.9-67.3

24d. Concerns that the evaluation did not address issues that are important to decision-makers

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.1 1.1 -3.5
To a great extent 4.3 2.8 -6.3
To a moderate extent 7.6 5.8 -9.8
To a small extent 11.6 8.9 -14.3
To no extent 6.3 4.8 -8.1
No basis to judge/Not applicable 4.5 3.0 -6.4
Missing or Nonresponse 63.6 59.9-67.4

24e. Difficulty distinguishing between the results produced by the program and the results caused by other factors

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.0 1.1 -3.5
To a great extent 4.8 3.2 -7.0
To a moderate extent 7.8 5.9 -10.0
To a small extent 10.6 8.2 -13.1
To no extent 5.9 4.5 -7.5
No basis to judge/Not applicable 5.2 3.4 -7.4
Missing or Nonresponse 63.7 60.0-67.4

24f. Lack of staff who are knowledgeable about interpreting or analyzing program evaluation results

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.8 1.0 -3.0
To a great extent 4.6 2.9 -6.8
To a moderate extent 7.0 5.2 -9.3
To a small extent 9.8 7.6 -12.0
To no extent 8.5 6.6 -10.7
No basis to judge/Not applicable 4.6 3.0 -6.7
Missing or Nonresponse 63.7 59.9-67.4

24g. Difficulty determining how to use evaluation findings to improve the program

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 0.7 0.4 -1.2
To a great extent 3.8 2.3 -5.8
To a moderate extent 9.2 7.1 -11.7
To a small extent 12.1 9.5 -14.6
To no extent 7.9 6.0 -10.1
No basis to judge/Not applicable 3.0 1.9 -4.7
Missing or Nonresponse 63.3 59.6-67.0

24h. Difficulty generalizing the results to other persons or locations

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.5 0.6 -3.0
To a great extent 3.4 2.1 -5.2
To a moderate extent 7.8 5.8 -10.3
To a small extent 12.1 9.5 -14.7
To no extent 7.2 5.6 -9.2
No basis to judge/Not applicable 4.3 2.9 -6.1
Missing or Nonresponse 63.6 59.9-67.3

24i. Difficulty accepting evaluation findings that do not conform to expectations

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.5 0.7 -3.0
To a great extent 3.7 2.2 -5.6
To a moderate extent 8.3 6.2 -10.8
To a small extent 11.5 9.0 -14.0
To no extent 8.1 6.3 -10.2
No basis to judge/Not applicable 3.4 2.2 -5.0
Missing or Nonresponse 63.6 59.8-67.3

24j. Lack of ongoing top executive commitment or support for using program evaluation to make program or funding decisions

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 1.9 1.1 -3.0
To a great extent 3.6 2.2 -5.6
To a moderate extent 6.8 5.1 -9.0
To a small extent 8.9 6.8 -11.4
To no extent 11.3 8.9 -13.7
No basis to judge/Not applicable 4.1 2.7 -5.9
Missing or Nonresponse 63.4 59.7-67.1

24k. Lack of ongoing Congressional commitment or support for using program evaluation to make program or funding decisions

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 2.3 1.4 -3.7
To a great extent 4.2 2.8 -6.0
To a moderate extent 4.8 3.5 -6.5
To a small extent 4.8 3.4 -6.6
To no extent 6.2 4.3 -8.5
No basis to judge/Not applicable 14.1 11.3-16.9
Missing or Nonresponse 63.5 59.8-67.2

24l. Lack of resources to implement the evaluation findings

(View question)

Question
Choices
Governmentwide
Estimated
Percentage
95 Percent
Confidence Interval
To a very great extent 4.5 3.1 -6.3
To a great extent 7.6 5.6 -10.1
To a moderate extent 7.3 5.6 -9.3
To a small extent 8.4 6.3 -11.0
To no extent 4.5 3.2 -6.1
No basis to judge/Not applicable 4.3 2.7 -6.4
Missing or Nonresponse 63.4 59.6-67.1

Section 8 - Comments and Final Response Submission

 

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25. If you have any additional comments regarding any of the topics we have covered in this survey, please use the space provided below.

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data intentionally not reported


26. Are you ready to submit your final completed survey to GAO?
(This is equivalent to mailing a completed paper survey to us. It tells us that your answers are official and final.)

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data intentionally not reported


You may view and print your completed survey by clicking on the Summary link in the menu to the left.

                                     Thank you very much for your assistance.


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