2017 Survey of Organizational Performance and Management Issues

United States Government Accountability Office


Department of Veterans Affairs (VA)

This section of the supplement presents the responses provided by mid-level and upper-level managers and supervisors at VA to the questions on the survey, along with the 95 percent confidence interval around those results. In addition to the agency responses, we also provide the overall government-wide estimates (these government-wide estimates include the responses of managers at VA). Although respondents were asked to provide written comments to open-ended questions, these responses are not provided here. We obtained responses from 109 managers and supervisors at VA, for a weighted response rate of approximately 64 percent of the eligible sample. Government-wide, 2,726 responded to our survey, a weighted response rate of 67 percent. However, because of variation in the skip patterns associated with some questions and respondents choosing not to answer certain questions, the number of people who responded to each question varied.


Contents of Survey Results

(Return to main page)

Please note:

When we refer to "your agency" in a question, we are referring to the governmental component where you work.
This could be:

An independent agency (e.g., the Environmental Protection Agency).

A cabinet-level department (e.g., the Department of Transportation). If you work for offices that support the Secretary of your department, please consider the cabinet-level department as "your agency."

A major component of that cabinet-level department (e.g., the Federal Aviation Administration, the Army, or the Internal Revenue Service). If you are employed by a cabinet-level department but actually work in a major component of that department, please consider the major component as "your agency."



Section 1 - Background

The results in this section are intentionally not reported.

Section 2a - Performance Measurement
(Performance Measures)

Please note:

Performance measures track progress towards achieving agency goals or objectives or measure a program / operation / project's overall performance. These measures can be quantitative or qualitative.

For the following questions, please interpret "performance measures" in the broadest sense.

4. Are there performance measures for the program(s) / operation(s) / project(s) that you are involved with? (Select one.)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes - Continue with question 5 91.1 83.7 - 95.8 86.7 83.9 - 89.5
No 5.0 1.6 - 11.2 8.3 6.2 - 10.8
Do not know 4.0 1.1 - 9.9 5.0 3.4 - 7.2

5. To what extent, if at all, do you agree with the following statements as they relate to performance measures for the program(s) / operation(s) / project(s) that you are involved with? (Select one answer in each row.)

5a. We have performance measures that tell us how many things we produce or services we provide (Output measures)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 27.7 19.3 - 37.3 19.3 16.4 - 22.3
Great extent 36.1 26.8 - 45.4 31.2 27.6 - 34.8
Moderate extent 15.1 8.7 - 23.5 21.1 17.8 - 24.4
Small extent 4.3 1.3 - 10.1 6.5 4.7 - 8.6
No extent 5.0 1.6 - 11.2 4.6 3.2 - 6.3
No basis to judge/Not applicable 3.0 0.6 - 8.5 3.8 2.5 - 5.6
Missing or Nonresponse 8.9 4.2 - 16.3 13.5 10.7 - 16.3

5b. We have performance measures that tell us if we are operating efficiently (Efficiency measures)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 19.4 12.2 - 28.3 14.1 11.4 - 16.7
Great extent 31.0 22.0 - 39.9 26.9 23.5 - 30.3
Moderate extent 19.4 12.2 - 28.3 25.2 21.7 - 28.7
Small extent 10.1 5.0 - 17.6 12.0 9.5 - 14.4
No extent 7.3 3.1 - 14.1 5.6 3.9 - 7.8
No basis to judge/Not applicable 2.0 0.2 - 7.0 2.5 1.4 - 4.2
Missing or Nonresponse 10.9 5.6 - 18.7 13.7 10.9 - 16.5

5c. We have performance measures that tell us whether or not we are satisfying our customers (Customer service measures)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 17.4 10.6 - 26.1 13.0 10.4 - 15.7
Great extent 38.2 28.8 - 47.7 25.5 22.0 - 28.9
Moderate extent 21.0 13.6 - 30.2 23.3 20.0 - 26.6
Small extent 4.3 1.3 - 10.1 11.9 9.3 - 14.5
No extent 7.1 3.0 - 13.9 6.9 5.3 - 8.7
No basis to judge/Not applicable 3.0 0.6 - 8.5 5.0 3.6 - 6.7
Missing or Nonresponse 8.9 4.2 - 16.3 14.5 11.5 - 17.4

5d. We have performance measures that tell us about the quality of the products or services we provide (Quality measures)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 21.5 14.0 - 30.7 14.1 11.4 - 16.7
Great extent 31.3 22.3 - 40.3 26.4 23.0 - 29.9
Moderate extent 23.0 15.2 - 32.4 23.3 20.0 - 26.6
Small extent 7.3 3.1 - 14.1 12.2 9.6 - 14.8
No extent 5.0 1.6 - 11.2 6.3 4.6 - 8.5
No basis to judge/Not applicable 2.0 0.2 - 7.0 3.9 2.5 - 5.7
Missing or Nonresponse 9.9 4.9 - 17.5 13.8 11.0 - 16.6

5e. We have performance measures that would demonstrate to someone outside of our agency whether or not we are achieving our intended results (Outcome measures)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 24.7 16.7 - 34.1 16.0 13.3 - 18.7
Great extent 27.1 18.8 - 36.9 30.3 26.6 - 33.9
Moderate extent 25.0 16.9 - 34.6 23.1 19.9 - 26.3
Small extent 6.3 2.5 - 12.8 9.4 7.2 - 12.0
No extent 6.0 2.2 - 12.5 4.3 2.8 - 6.2
No basis to judge/Not applicable 1.0 0.0 - 5.4 3.2 2.0 - 5.0
Missing or Nonresponse 9.9 4.9 - 17.5 13.7 10.9 - 16.5

Section 2b - Performance Measurement
(Performance Information)

Please note:

Performance information is data collected to measure progress toward achieving an agency's established mission or program-related goals or objectives.


Performance information can focus on performance measures, such as quality, timeliness, customer satisfaction, or efficiency. It can inform key management decisions such as setting program priorities, allocating resources, or identifying program problems and taking corrective action to solve those problems.

6. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

6a. My agency's performance information is easily accessible to managers at my level

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 21.4 13.9 - 30.6 14.6 12.0 - 17.2
Great extent 30.3 21.4 - 39.2 34.0 30.3 - 37.7
Moderate extent 28.1 19.7 - 37.9 26.3 22.8 - 29.7
Small extent 11.3 5.9 - 19.0 14.2 11.5 - 17.0
No extent 4.0 1.1 - 9.9 5.7 3.7 - 8.3
No basis to judge/Not applicable 5.0 1.6 - 11.2 4.8 3.3 - 6.7
Missing or Nonresponse 0.0 0.0 - 2.7 0.5 0.1 - 1.8

6b. My agency's performance information is easily accessible to employees

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 16.9 10.2 - 25.6 10.2 8.0 - 12.4
Great extent 20.5 13.2 - 29.6 25.5 22.0 - 28.9
Moderate extent 24.3 16.4 - 33.8 28.9 25.3 - 32.5
Small extent 27.3 19.0 - 37.0 21.4 18.2 - 24.5
No extent 6.0 2.2 - 12.5 7.7 5.6 - 10.4
No basis to judge/Not applicable 4.0 1.1 - 9.9 5.3 3.8 - 7.2
Missing or Nonresponse 1.0 0.0 - 5.4 0.9 0.3 - 2.1

6c. My agency's performance information is easily accessible to the public, as appropriate

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.1 5.7 - 18.8 4.4 3.4 - 5.7
Great extent 16.1 9.5 - 24.7 12.6 10.4 - 14.8
Moderate extent 23.5 15.7 - 32.9 20.0 16.9 - 23.1
Small extent 17.6 10.8 - 26.3 21.6 18.2 - 25.0
No extent 10.9 5.6 - 18.7 13.6 10.7 - 16.6
No basis to judge/Not applicable 19.9 12.6 - 29.0 26.9 23.4 - 30.3
Missing or Nonresponse 1.0 0.0 - 5.4 0.9 0.3 - 2.0

6d. My agency's performance information is available in a format that is easy to use

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 14.1 8.0 - 22.4 7.8 6.1 - 9.7
Great extent 18.2 11.3 - 27.1 24.3 21.0 - 27.6
Moderate extent 33.3 24.1 - 42.4 30.6 26.9 - 34.3
Small extent 19.5 12.4 - 28.5 20.0 16.8 - 23.3
No extent 8.9 4.2 - 16.3 6.9 5.0 - 9.3
No basis to judge/Not applicable 6.0 2.2 - 12.5 8.7 6.7 - 11.2
Missing or Nonresponse 0.0 0.0 - 2.7 1.6 0.7 - 3.1

6e. My agency has sufficient analytical tools for managers at my level to collect, analyze, and use performance information

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 15.1 8.7 - 23.5 8.9 7.0 - 11.1
Great extent 25.7 17.6 - 35.2 24.3 21.0 - 27.6
Moderate extent 26.2 18.0 - 35.8 30.8 27.0 - 34.5
Small extent 15.2 8.9 - 23.7 20.1 17.1 - 23.2
No extent 9.9 4.9 - 17.5 9.2 6.9 - 12.0
No basis to judge/Not applicable 7.0 2.8 - 13.8 6.0 4.3 - 8.1
Missing or Nonresponse 1.0 0.0 - 5.4 0.8 0.2 - 1.9

6f. I have access to the performance information I need to manage the program(s) / operation(s) / project(s) that I am involved with

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 24.3 16.4 - 33.8 14.8 12.1 - 17.4
Great extent 26.3 18.1 - 36.0 36.9 33.1 - 40.7
Moderate extent 25.3 17.3 - 34.9 24.1 20.7 - 27.4
Small extent 14.1 8.0 - 22.4 14.9 12.1 - 17.8
No extent 5.0 1.6 - 11.2 5.0 3.2 - 7.3
No basis to judge/Not applicable 4.0 1.1 - 9.9 3.3 2.3 - 4.5
Missing or Nonresponse 1.0 0.0 - 5.4 1.2 0.5 - 2.3

6g. Performance information is available in time to manage the program(s) / operation(s) / project(s) that I am involved with

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 18.9 11.8 - 27.9 11.3 9.0 - 13.6
Great extent 27.7 19.3 - 37.3 31.5 27.9 - 35.1
Moderate extent 20.5 13.2 - 29.6 29.5 25.9 - 33.2
Small extent 21.0 13.6 - 30.2 15.1 12.4 - 17.7
No extent 6.0 2.2 - 12.5 6.5 4.6 - 9.0
No basis to judge/Not applicable 5.0 1.6 - 11.2 4.3 2.9 - 6.0
Missing or Nonresponse 1.0 0.0 - 5.4 1.8 0.8 - 3.5

6h. The program(s) / operation(s) / project(s) that I am involved with have sufficient staff with the knowledge and skills needed to analyze performance information

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 15.9 9.4 - 24.5 8.7 6.7 - 11.1
Great extent 21.7 14.2 - 30.9 24.5 21.2 - 27.9
Moderate extent 28.3 19.6 - 37.0 29.1 25.5 - 32.7
Small extent 20.2 12.9 - 29.3 23.7 20.4 - 27.1
No extent 10.9 5.6 - 18.7 8.9 6.6 - 11.6
No basis to judge/Not applicable 3.0 0.6 - 8.5 3.9 2.6 - 5.6
Missing or Nonresponse 0.0 0.0 - 2.7 1.1 0.4 - 2.1

7. For those program(s) / operation(s) / project(s) that you are involved with, to what extent, if at all, do you use the information obtained from performance measurement when participating in the following activities? (Select one answer in each row.)

7a. Developing program strategy

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.4 7.5 - 21.5 12.1 9.5 - 14.7
Great extent 32.3 23.2 - 41.3 36.2 32.4 - 40.1
Moderate extent 27.3 19.0 - 37.0 23.5 20.2 - 26.7
Small extent 15.1 8.7 - 23.5 14.2 11.6 - 16.9
No extent 7.0 2.8 - 13.8 7.8 5.9 - 10.1
No basis to judge/Not applicable 5.0 1.6 - 11.2 5.5 4.1 - 7.2
Missing or Nonresponse 0.0 0.0 - 2.7 0.7 0.2 - 1.8

7b. Setting program priorities

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 17.4 10.6 - 26.1 12.9 10.4 - 15.3
Great extent 35.3 26.0 - 44.5 37.8 33.9 - 41.6
Moderate extent 23.3 15.6 - 32.7 23.8 20.4 - 27.2
Small extent 12.1 6.5 - 20.0 12.2 9.8 - 14.6
No extent 7.0 2.8 - 13.8 6.8 5.0 - 9.1
No basis to judge/Not applicable 5.0 1.6 - 11.2 5.2 3.8 - 7.0
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.4 - 2.7

7c. Allocating resources

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 18.2 11.3 - 27.1 13.2 10.6 - 15.8
Great extent 25.7 17.6 - 35.2 35.1 31.3 - 38.9
Moderate extent 27.1 18.8 - 36.9 23.6 20.3 - 26.9
Small extent 14.9 8.6 - 23.4 13.5 10.9 - 16.2
No extent 6.1 2.4 - 12.6 6.9 5.2 - 8.9
No basis to judge/Not applicable 7.9 3.5 - 15.0 5.1 4.0 - 6.5
Missing or Nonresponse 0.0 0.0 - 2.7 2.6 1.3 - 4.5

7d. Identifying program problems to be addressed

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 19.2 12.1 - 28.2 14.3 11.7 - 17.0
Great extent 33.6 24.5 - 42.8 38.7 34.8 - 42.5
Moderate extent 23.2 15.4 - 32.6 23.9 20.6 - 27.3
Small extent 12.1 6.5 - 20.0 12.0 9.5 - 14.6
No extent 3.0 0.6 - 8.5 5.0 3.5 - 6.9
No basis to judge/Not applicable 5.0 1.6 - 11.2 4.2 3.0 - 5.7
Missing or Nonresponse 4.0 1.1 - 9.9 1.9 0.9 - 3.6

7e. Taking corrective action to solve program problems

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 18.2 11.3 - 27.1 13.8 11.2 - 16.5
Great extent 31.6 22.6 - 40.6 37.6 33.8 - 41.5
Moderate extent 29.1 20.3 - 38.0 24.5 21.2 - 27.8
Small extent 12.1 6.5 - 20.0 12.8 10.1 - 15.4
No extent 3.0 0.6 - 8.5 5.7 4.0 - 7.9
No basis to judge/Not applicable 5.0 1.6 - 11.2 4.3 2.9 - 5.9
Missing or Nonresponse 1.0 0.0 - 5.4 1.3 0.6 - 2.4

7f. Adopting new program approaches or changing work processes

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 14.2 8.1 - 22.5 11.9 9.4 - 14.4
Great extent 40.6 31.1 - 50.1 30.7 27.1 - 34.4
Moderate extent 27.1 18.8 - 36.9 29.5 25.9 - 33.1
Small extent 10.1 5.0 - 17.6 14.8 12.1 - 17.5
No extent 3.0 0.6 - 8.5 7.2 5.3 - 9.6
No basis to judge/Not applicable 5.0 1.6 - 11.2 4.6 3.3 - 6.3
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.6 - 2.3

7g. Coordinating program efforts with other internal or external organizations

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.3 5.9 - 19.0 10.4 8.0 - 12.8
Great extent 21.7 14.2 - 30.9 27.2 23.6 - 30.8
Moderate extent 35.9 26.6 - 45.2 27.4 24.0 - 30.9
Small extent 16.2 9.7 - 24.8 17.6 14.6 - 20.6
No extent 6.0 2.2 - 12.5 8.3 6.3 - 10.7
No basis to judge/Not applicable 8.9 4.2 - 16.3 7.1 5.4 - 9.0
Missing or Nonresponse 0.0 0.0 - 2.7 1.9 0.8 - 3.9

7h. Refining program performance measures

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 12.3 6.6 - 20.2 9.1 6.9 - 11.7
Great extent 33.4 24.3 - 42.6 28.6 25.0 - 32.1
Moderate extent 21.0 13.6 - 30.2 28.1 24.5 - 31.8
Small extent 18.2 11.3 - 27.1 18.1 15.0 - 21.2
No extent 7.0 2.8 - 13.8 8.6 6.6 - 10.8
No basis to judge/Not applicable 6.1 2.4 - 12.6 5.7 4.4 - 6.9
Missing or Nonresponse 2.0 0.2 - 7.0 1.9 0.9 - 3.6

7i. Setting new or revising existing performance goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 14.1 8.0 - 22.4 10.5 8.1 - 12.9
Great extent 31.6 22.6 - 40.6 30.7 27.0 - 34.3
Moderate extent 23.0 15.2 - 32.4 29.7 26.0 - 33.4
Small extent 14.2 8.1 - 22.5 13.8 11.2 - 16.3
No extent 10.1 5.0 - 17.6 8.3 6.5 - 10.5
No basis to judge/Not applicable 6.0 2.2 - 12.5 4.6 3.5 - 5.9
Missing or Nonresponse 1.0 0.0 - 5.4 2.5 1.3 - 4.4

7j. Setting individual job expectations for the government employees I manage or supervise

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 16.2 9.7 - 24.8 11.8 9.4 - 14.2
Great extent 34.4 25.2 - 43.6 39.1 35.2 - 43.0
Moderate extent 27.1 18.8 - 36.9 23.6 20.4 - 26.9
Small extent 10.1 5.0 - 17.6 12.6 10.0 - 15.2
No extent 5.1 1.8 - 11.3 5.9 4.3 - 7.9
No basis to judge/Not applicable 7.0 2.8 - 13.8 5.1 3.7 - 6.9
Missing or Nonresponse 0.0 0.0 - 2.7 1.8 0.9 - 3.3

7k. Rewarding government employees I manage or supervise

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 14.2 8.1 - 22.5 12.4 9.8 - 14.9
Great extent 25.5 17.4 - 35.0 35.5 31.7 - 39.4
Moderate extent 19.2 12.1 - 28.2 23.0 19.8 - 26.1
Small extent 23.2 15.4 - 32.6 15.0 12.2 - 17.8
No extent 9.9 4.9 - 17.5 7.2 5.5 - 9.2
No basis to judge/Not applicable 7.0 2.8 - 13.8 5.1 3.7 - 6.9
Missing or Nonresponse 1.0 0.0 - 5.4 1.8 0.9 - 3.3

7l. Developing and managing contracts

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.1 3.0 - 13.9 6.9 5.1 - 9.2
Great extent 12.4 6.8 - 20.3 17.5 14.3 - 20.7
Moderate extent 13.2 7.4 - 21.4 19.1 15.8 - 22.4
Small extent 12.3 6.6 - 20.2 15.0 12.0 - 18.0
No extent 17.1 10.3 - 25.8 13.3 10.9 - 15.7
No basis to judge/Not applicable 34.9 25.7 - 44.2 26.1 23.0 - 29.1
Missing or Nonresponse 3.0 0.6 - 8.5 2.0 1.1 - 3.5

7m. Identifying and sharing effective program approaches with others

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.1 5.0 - 17.6 8.1 6.1 - 10.6
Great extent 30.5 21.6 - 39.4 28.2 24.6 - 31.8
Moderate extent 24.0 16.1 - 33.5 27.9 24.4 - 31.4
Small extent 16.6 10.0 - 25.1 17.4 14.5 - 20.4
No extent 8.9 4.2 - 16.3 8.8 6.9 - 11.1
No basis to judge/Not applicable 8.9 4.2 - 16.3 6.8 5.3 - 8.7
Missing or Nonresponse 1.0 0.0 - 5.4 2.7 1.5 - 4.6

7n. Informing the public about how programs are performing

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 6.3 2.5 - 12.8 3.7 2.7 - 4.8
Great extent 16.2 9.7 - 24.8 13.6 10.9 - 16.3
Moderate extent 14.4 8.3 - 22.7 18.4 15.3 - 21.5
Small extent 16.4 9.8 - 25.0 15.4 12.5 - 18.3
No extent 17.9 11.0 - 26.7 20.6 17.4 - 23.8
No basis to judge/Not applicable 28.8 20.0 - 37.6 26.4 22.9 - 29.8
Missing or Nonresponse 0.0 0.0 - 2.7 2.0 1.1 - 3.4

7o. Streamlining programs to reduce duplicative activities

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 6.0 4.4 - 8.0
Great extent 24.5 16.6 - 34.0 22.6 19.2 - 26.0
Moderate extent 21.0 13.6 - 30.2 28.4 24.7 - 32.0
Small extent 21.4 13.9 - 30.6 19.3 16.2 - 22.5
No extent 13.1 7.2 - 21.2 12.7 10.2 - 15.1
No basis to judge/Not applicable 9.9 4.9 - 17.5 8.8 7.0 - 10.6
Missing or Nonresponse 1.0 0.0 - 5.4 2.2 1.1 - 3.9

8. Based on your experience with the program(s) / operation(s) / project(s) that you are involved with, to what extent, if at all, have the following factors hindered measuring performance or using the performance information? (Select one answer in each row.)

8a. Difficulty determining meaningful measures

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 4.1 1.2 - 10.0 6.9 5.2 - 8.8
Great extent 23.2 15.4 - 32.6 21.6 18.4 - 24.8
Moderate extent 28.3 19.6 - 37.0 30.7 27.0 - 34.4
Small extent 21.4 13.9 - 30.6 21.5 18.2 - 24.7
No extent 16.9 10.2 - 25.6 11.7 9.2 - 14.2
No basis to judge/Not applicable 6.1 2.4 - 12.6 6.8 5.0 - 8.9
Missing or Nonresponse 0.0 0.0 - 2.7 0.9 0.3 - 2.0

8b. Different parties are using different definitions to measure performance

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.1 1.8 - 11.3 7.1 5.2 - 9.3
Great extent 23.0 15.2 - 32.4 23.2 19.9 - 26.6
Moderate extent 22.7 15.0 - 32.0 26.2 22.7 - 29.7
Small extent 20.2 12.9 - 29.3 18.7 15.8 - 21.7
No extent 17.9 11.0 - 26.7 14.1 11.2 - 16.9
No basis to judge/Not applicable 11.1 5.7 - 18.8 9.7 7.6 - 11.8
Missing or Nonresponse 0.0 0.0 - 2.7 1.0 0.4 - 2.1

8c. Difficulty obtaining valid or reliable data

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 6.6 5.1 - 8.4
Great extent 16.9 10.2 - 25.6 16.2 13.4 - 19.1
Moderate extent 26.3 18.1 - 36.0 26.1 22.6 - 29.7
Small extent 22.5 14.9 - 31.8 27.6 24.1 - 31.2
No extent 20.0 12.7 - 29.1 13.9 11.3 - 16.5
No basis to judge/Not applicable 5.1 1.8 - 11.3 7.9 5.9 - 10.2
Missing or Nonresponse 0.0 0.0 - 2.7 1.6 0.7 - 3.0

8d. Difficulty obtaining data in time to be useful

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.0 2.8 - 13.8 5.6 4.2 - 7.4
Great extent 19.0 11.9 - 28.0 17.6 14.4 - 20.7
Moderate extent 26.3 18.1 - 36.0 24.9 21.5 - 28.3
Small extent 23.5 15.7 - 32.9 27.4 23.9 - 30.9
No extent 18.0 11.1 - 26.9 14.2 11.6 - 16.9
No basis to judge/Not applicable 5.1 1.8 - 11.3 8.2 6.1 - 10.7
Missing or Nonresponse 1.0 0.0 - 5.4 2.0 1.1 - 3.4

8e. Lack of ongoing Congressional commitment or support for using performance information to make program / funding decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 7.8 6.0 - 9.9
Great extent 14.1 8.0 - 22.4 11.2 8.8 - 13.5
Moderate extent 18.4 11.4 - 27.2 17.6 14.4 - 20.7
Small extent 14.2 8.1 - 22.5 14.1 11.4 - 16.8
No extent 15.9 9.4 - 24.5 15.4 12.5 - 18.3
No basis to judge/Not applicable 28.3 19.6 - 37.0 32.9 29.3 - 36.5
Missing or Nonresponse 0.0 0.0 - 2.7 1.1 0.5 - 2.2

8f. Difficulty determining how to use performance information to improve the program

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.0 1.6 - 11.2 4.4 2.9 - 6.3
Great extent 15.1 8.7 - 23.5 11.1 8.8 - 13.4
Moderate extent 17.2 10.5 - 25.9 22.9 19.6 - 26.1
Small extent 25.5 17.4 - 35.0 28.2 24.7 - 31.7
No extent 28.1 19.7 - 37.9 20.8 17.5 - 24.1
No basis to judge/Not applicable 8.1 3.6 - 15.2 10.6 8.2 - 12.9
Missing or Nonresponse 1.0 0.0 - 5.4 2.1 1.0 - 3.7

8g. Concern that performance information could be used against my program or agency

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.0 2.8 - 13.8 6.3 4.6 - 8.4
Great extent 10.9 5.6 - 18.7 10.2 7.8 - 12.6
Moderate extent 23.5 15.7 - 32.9 15.9 13.0 - 18.9
Small extent 14.4 8.3 - 22.7 21.1 17.8 - 24.3
No extent 31.9 22.9 - 41.0 30.0 26.4 - 33.5
No basis to judge/Not applicable 12.3 6.6 - 20.2 15.4 12.6 - 18.1
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.5 - 2.3

Section 3 - Agency Climate

9. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

9a. Agency managers / supervisors at my level have the decision making authority they need to help the agency accomplish its strategic goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.1 5.7 - 18.8 8.7 6.8 - 11.0
Great extent 26.2 18.0 - 35.8 28.1 24.6 - 31.7
Moderate extent 25.3 17.3 - 34.9 31.9 28.3 - 35.6
Small extent 25.5 17.4 - 35.0 21.9 18.6 - 25.1
No extent 7.9 3.5 - 15.0 6.9 5.0 - 9.1
No basis to judge/Not applicable 4.0 1.1 - 9.9 1.6 0.9 - 2.8
Missing or Nonresponse 0.0 0.0 - 2.7 0.8 0.2 - 2.0

9b. Agency managers / supervisors at my level are held accountable for agency accomplishment of its strategic goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 22.4 14.7 - 31.6 15.6 13.1 - 18.2
Great extent 37.4 28.0 - 46.8 38.6 34.8 - 42.4
Moderate extent 21.4 13.9 - 30.6 27.4 23.8 - 31.0
Small extent 11.9 6.3 - 19.9 11.3 8.8 - 13.7
No extent 3.0 0.6 - 8.5 4.0 2.4 - 6.3
No basis to judge/Not applicable 4.0 1.1 - 9.9 2.3 1.3 - 3.7
Missing or Nonresponse 0.0 0.0 - 2.7 0.8 0.2 - 2.0

9c. Agency managers / supervisors at my level are held accountable for the results of the program(s) / operation(s) / project(s) they are responsible for

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 24.3 16.4 - 33.8 20.3 17.4 - 23.3
Great extent 45.4 35.7 - 55.0 44.3 40.3 - 48.2
Moderate extent 18.4 11.4 - 27.2 22.3 18.9 - 25.7
Small extent 6.0 2.2 - 12.5 8.2 6.3 - 10.5
No extent 2.0 0.2 - 7.0 2.4 1.3 - 4.1
No basis to judge/Not applicable 4.0 1.1 - 9.9 1.6 0.8 - 2.6
Missing or Nonresponse 0.0 0.0 - 2.7 0.9 0.3 - 2.0

9d. Agency managers / supervisors at my level use performance information to recognize employees for their performance

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 19.2 12.1 - 28.2 12.6 10.3 - 14.9
Great extent 24.7 16.7 - 34.1 35.6 31.8 - 39.4
Moderate extent 28.1 19.7 - 37.9 29.6 25.9 - 33.3
Small extent 18.0 11.1 - 26.9 14.2 11.5 - 16.9
No extent 3.0 0.6 - 8.5 4.4 2.9 - 6.3
No basis to judge/Not applicable 6.0 2.2 - 12.5 2.2 1.4 - 3.4
Missing or Nonresponse 1.0 0.0 - 5.4 1.4 0.6 - 2.9

9e. Employees in my agency receive positive recognition for helping the agency accomplish its strategic goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.1 5.7 - 18.8 11.0 8.8 - 13.2
Great extent 27.3 19.0 - 37.0 34.5 30.8 - 38.3
Moderate extent 22.2 14.6 - 31.5 29.1 25.5 - 32.8
Small extent 22.4 14.7 - 31.6 16.6 13.9 - 19.3
No extent 13.1 7.2 - 21.2 5.9 4.1 - 8.1
No basis to judge/Not applicable 3.0 0.6 - 8.5 1.3 0.6 - 2.4
Missing or Nonresponse 1.0 0.0 - 5.4 1.6 0.6 - 3.3

9f. My agency is investing the resources needed to ensure that its performance data is of sufficient quality

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.4 7.5 - 21.5 6.8 5.2 - 8.8
Great extent 18.9 11.8 - 27.9 21.0 17.8 - 24.1
Moderate extent 18.4 11.4 - 27.2 29.1 25.4 - 32.7
Small extent 23.0 15.2 - 32.4 21.8 18.5 - 25.1
No extent 10.3 5.2 - 17.8 8.5 6.4 - 10.9
No basis to judge/Not applicable 14.1 8.0 - 22.4 11.2 8.8 - 13.5
Missing or Nonresponse 2.0 0.2 - 7.0 1.7 0.8 - 3.2

9g. My agency's top leadership demonstrates a strong commitment to achieving results

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 28.5 19.8 - 37.2 23.9 20.6 - 27.3
Great extent 29.3 20.5 - 38.1 38.4 34.5 - 42.3
Moderate extent 20.2 12.9 - 29.3 19.4 16.4 - 22.3
Small extent 11.1 5.7 - 18.8 8.9 6.9 - 10.9
No extent 4.0 1.1 - 9.9 5.4 3.6 - 7.6
No basis to judge/Not applicable 7.0 2.8 - 13.8 2.7 1.8 - 3.9
Missing or Nonresponse 0.0 0.0 - 2.7 1.3 0.5 - 2.8

9h. My agency's top leadership demonstrates a strong commitment to using performance information to guide decision making

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 20.2 12.9 - 29.3 12.8 10.3 - 15.3
Great extent 32.3 23.2 - 41.3 29.5 25.8 - 33.2
Moderate extent 21.2 13.7 - 30.4 27.1 23.6 - 30.7
Small extent 11.3 5.9 - 19.0 13.0 10.5 - 15.4
No extent 2.2 0.3 - 7.0 5.1 3.4 - 7.2
No basis to judge/Not applicable 11.9 6.3 - 19.9 11.4 9.0 - 13.8
Missing or Nonresponse 1.0 0.0 - 5.4 1.2 0.5 - 2.3

9i. My agency is investing in resources to improve the agency's capacity to use performance information

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 17.4 10.6 - 26.1 9.0 6.9 - 11.5
Great extent 22.4 14.7 - 31.6 20.4 17.3 - 23.6
Moderate extent 24.2 16.2 - 33.6 30.0 26.3 - 33.7
Small extent 14.2 8.1 - 22.5 15.4 12.7 - 18.2
No extent 6.0 2.2 - 12.5 6.6 4.7 - 8.9
No basis to judge/Not applicable 15.9 9.4 - 24.5 17.4 14.7 - 20.1
Missing or Nonresponse 0.0 0.0 - 2.7 1.1 0.5 - 2.3

9j. Agency managers / supervisors at my level take steps to align program performance measures with agencywide goals and objectives

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 21.4 13.9 - 30.6 13.0 10.6 - 15.4
Great extent 30.3 21.4 - 39.2 36.8 33.0 - 40.6
Moderate extent 31.0 22.0 - 39.9 28.2 24.6 - 31.8
Small extent 10.4 5.3 - 17.9 11.0 8.6 - 13.4
No extent 3.0 0.6 - 8.5 4.2 2.7 - 6.2
No basis to judge/Not applicable 4.0 1.1 - 9.9 5.5 3.7 - 7.6
Missing or Nonresponse 0.0 0.0 - 2.7 1.3 0.5 - 2.8

9k. Agency managers / supervisors at my level effectively communicate performance information on a routine basis

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 18.4 11.4 - 27.2 12.9 10.3 - 15.5
Great extent 38.1 28.7 - 47.5 31.3 27.8 - 34.8
Moderate extent 19.4 12.2 - 28.3 29.4 25.8 - 33.1
Small extent 14.2 8.1 - 22.5 15.5 12.6 - 18.4
No extent 3.0 0.6 - 8.5 4.2 2.9 - 6.0
No basis to judge/Not applicable 6.0 2.2 - 12.5 5.3 3.6 - 7.6
Missing or Nonresponse 1.0 0.0 - 5.4 1.3 0.6 - 2.4

9l. Agency managers / supervisors at my level take steps to ensure that performance information is useful and / or appropriate

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 17.1 10.3 - 25.8 12.1 9.6 - 14.7
Great extent 28.5 19.8 - 37.2 30.7 27.2 - 34.3
Moderate extent 20.2 12.9 - 29.3 31.8 28.1 - 35.6
Small extent 21.2 13.7 - 30.4 14.5 11.9 - 17.2
No extent 3.1 0.7 - 8.5 4.6 3.1 - 6.6
No basis to judge/Not applicable 7.0 2.8 - 13.8 4.5 3.1 - 6.4
Missing or Nonresponse 3.0 0.6 - 8.5 1.6 0.8 - 2.7

9m. Agency managers / supervisors at my level use performance information to share effective program approaches with others

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 16.2 9.7 - 24.8 9.3 7.2 - 11.4
Great extent 26.5 18.3 - 36.1 24.5 21.2 - 27.8
Moderate extent 20.9 13.4 - 30.1 31.7 28.0 - 35.5
Small extent 22.4 14.7 - 31.6 19.4 16.3 - 22.4
No extent 5.1 1.8 - 11.3 6.5 4.7 - 8.7
No basis to judge/Not applicable 7.9 3.5 - 15.0 6.3 4.6 - 8.4
Missing or Nonresponse 1.0 0.0 - 5.4 2.3 1.2 - 4.0

10. To what extent, if at all, do you agree with the following statements? (Select one answer in each row.)

10a. The individual I report to periodically reviews with me the results or outcomes of the program(s) / operation(s) / project(s) that I am responsible for

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 24.3 16.4 - 33.8 18.9 16.0 - 21.8
Great extent 32.1 23.1 - 41.2 34.9 31.2 - 38.7
Moderate extent 17.4 10.6 - 26.1 22.7 19.3 - 26.1
Small extent 16.1 9.5 - 24.7 14.1 11.3 - 16.9
No extent 6.0 2.2 - 12.5 6.7 5.0 - 8.7
No basis to judge/Not applicable 4.1 1.2 - 10.0 1.3 0.6 - 2.4
Missing or Nonresponse 0.0 0.0 - 2.7 1.3 0.5 - 2.9

10b. Funding decisions for the program(s) / operation(s) / project(s) I am responsible for are based on results- or outcome-oriented performance information

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.1 5.7 - 18.8 7.4 5.5 - 9.6
Great extent 18.4 11.4 - 27.2 19.6 16.4 - 22.8
Moderate extent 14.1 8.0 - 22.4 20.3 17.1 - 23.5
Small extent 26.0 17.8 - 35.6 19.8 16.7 - 22.9
No extent 14.2 8.1 - 22.5 17.1 14.1 - 20.0
No basis to judge/Not applicable 16.2 9.7 - 24.8 14.7 12.2 - 17.2
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.4 - 2.8

10c. Changes by management above my level to the program(s) / operation(s) / project(s) I am responsible for are based on results- or outcome-oriented performance information

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.4 7.5 - 21.5 6.7 5.0 - 8.7
Great extent 21.2 13.7 - 30.4 18.3 15.4 - 21.3
Moderate extent 22.0 14.4 - 31.3 27.7 24.0 - 31.3
Small extent 15.1 8.7 - 23.5 19.8 16.7 - 23.0
No extent 12.3 6.6 - 20.2 14.0 11.2 - 16.9
No basis to judge/Not applicable 15.1 8.7 - 23.5 11.7 9.7 - 13.8
Missing or Nonresponse 1.0 0.0 - 5.4 1.8 0.7 - 3.5

10d. I have sufficient information on the validity of the performance data I use to make decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 15.1 8.7 - 23.5 9.3 7.2 - 11.4
Great extent 24.3 16.4 - 33.8 32.8 29.0 - 36.5
Moderate extent 22.2 14.6 - 31.5 28.9 25.3 - 32.5
Small extent 24.3 16.4 - 33.8 15.8 13.1 - 18.5
No extent 6.0 2.2 - 12.5 6.2 4.5 - 8.3
No basis to judge/Not applicable 7.1 3.0 - 13.9 5.2 3.9 - 6.8
Missing or Nonresponse 1.0 0.0 - 5.4 1.9 0.8 - 3.6

11. To what extent, if at all, do you believe that the following persons or entities pay attention to your agency's use of performance information in management decision making? (Select one answer in each row.)

11a. VA Secretary

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.4 7.5 - 21.5 9.8 7.8 - 11.8
Great extent 19.5 12.4 - 28.5 18.7 15.7 - 21.7
Moderate extent 17.1 10.3 - 25.8 19.1 15.9 - 22.3
Small extent 12.1 6.5 - 20.0 14.1 11.4 - 16.9
No extent 9.9 4.9 - 17.5 8.9 6.7 - 11.5
No basis to judge/Not applicable 28.0 19.5 - 37.7 27.5 24.0 - 31.0
Missing or Nonresponse 0.0 0.0 - 2.7 1.8 0.8 - 3.5

11b. Head of your agency subcomponent (if applicable)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.6 7.7 - 21.7 7.4 5.7 - 9.3
Great extent 17.2 10.5 - 25.9 16.2 13.3 - 19.0
Moderate extent 14.2 8.1 - 22.5 15.8 12.8 - 18.9
Small extent 9.1 4.3 - 16.4 11.8 9.3 - 14.3
No extent 9.9 4.9 - 17.5 10.7 8.2 - 13.7
No basis to judge/Not applicable 35.9 26.6 - 45.2 35.8 32.1 - 39.5
Missing or Nonresponse 0.0 0.0 - 2.7 2.3 1.3 - 3.7

11c. The individual I report to

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 32.5 23.4 - 41.5 23.0 19.8 - 26.3
Great extent 29.1 20.3 - 38.0 33.7 30.0 - 37.5
Moderate extent 19.2 12.1 - 28.2 22.5 19.1 - 25.8
Small extent 7.3 3.1 - 14.1 11.9 9.3 - 14.4
No extent 5.0 1.6 - 11.2 3.2 2.0 - 4.9
No basis to judge/Not applicable 7.0 2.8 - 13.8 4.1 2.8 - 5.6
Missing or Nonresponse 0.0 0.0 - 2.7 1.6 0.7 - 3.1

11d. Employees that report to me

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 19.4 12.2 - 28.3 13.1 10.5 - 15.8
Great extent 27.1 18.8 - 36.9 32.8 29.0 - 36.5
Moderate extent 22.7 15.0 - 32.0 26.7 23.2 - 30.2
Small extent 11.9 6.3 - 19.9 12.6 10.1 - 15.1
No extent 5.0 1.6 - 11.2 5.4 4.1 - 7.0
No basis to judge/Not applicable 12.9 7.1 - 21.0 7.4 5.5 - 9.7
Missing or Nonresponse 1.0 0.0 - 5.4 2.0 0.9 - 3.7

11e. Office of Management and Budget (OMB)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 6.3 2.5 - 12.8 5.3 4.1 - 6.9
Great extent 12.4 6.8 - 20.3 14.8 12.2 - 17.3
Moderate extent 15.1 8.7 - 23.5 14.7 12.2 - 17.3
Small extent 12.1 6.5 - 20.0 13.4 10.6 - 16.2
No extent 12.1 6.5 - 20.0 9.8 7.5 - 12.5
No basis to judge/Not applicable 41.1 31.5 - 50.6 40.1 36.2 - 43.9
Missing or Nonresponse 1.0 0.0 - 5.4 1.9 0.9 - 3.7

11f. Federal agencies other than OMB

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 4.3 1.3 - 10.1 3.3 2.0 - 5.2
Great extent 10.1 5.0 - 17.6 9.6 7.3 - 12.2
Moderate extent 16.1 9.5 - 24.7 14.1 11.7 - 16.6
Small extent 12.4 6.8 - 20.3 13.5 10.9 - 16.0
No extent 13.1 7.2 - 21.2 12.5 9.8 - 15.1
No basis to judge/Not applicable 44.0 34.4 - 53.7 45.4 41.5 - 49.4
Missing or Nonresponse 0.0 0.0 - 2.7 1.6 0.7 - 3.1

11g. Congressional committees (e.g., members, staff)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.4 5.3 - 17.9 5.2 3.9 - 6.7
Great extent 7.9 3.5 - 15.0 11.9 9.3 - 14.5
Moderate extent 15.4 9.1 - 23.8 13.6 11.1 - 16.2
Small extent 17.2 10.5 - 25.9 15.6 12.9 - 18.3
No extent 12.1 6.5 - 20.0 11.4 8.8 - 14.0
No basis to judge/Not applicable 35.9 26.6 - 45.2 40.4 36.5 - 44.3
Missing or Nonresponse 1.0 0.0 - 5.4 2.0 1.0 - 3.4

11h. The audit community (e.g., GAO, Inspectors General)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 12.3 6.6 - 20.2 8.4 6.5 - 10.6
Great extent 13.1 7.2 - 21.2 18.2 15.2 - 21.3
Moderate extent 14.2 8.1 - 22.5 15.4 12.6 - 18.2
Small extent 18.4 11.4 - 27.2 13.7 11.0 - 16.4
No extent 7.9 3.5 - 15.0 6.9 5.1 - 9.2
No basis to judge/Not applicable 34.1 24.9 - 43.3 35.4 31.6 - 39.1
Missing or Nonresponse 0.0 0.0 - 2.7 2.0 0.9 - 3.7

11i. The general public

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 4.5 1.4 - 10.2 4.0 2.9 - 5.4
Great extent 9.1 4.3 - 16.4 8.3 6.3 - 10.6
Moderate extent 18.0 11.1 - 26.9 15.0 12.3 - 17.7
Small extent 24.0 16.1 - 33.5 17.9 15.1 - 20.7
No extent 15.2 8.9 - 23.7 18.8 15.6 - 22.1
No basis to judge/Not applicable 29.1 20.3 - 38.0 33.9 30.1 - 37.7
Missing or Nonresponse 0.0 0.0 - 2.7 2.1 1.0 - 3.8

12. Compared to three years ago, how much more or less attention do the following persons or entities pay to your agency's use of performance information in management decision making? (Select one answer in each row.)

12a. VA Secretary

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 20.9 13.5 - 29.9 8.2 6.3 - 10.5
Somewhat more 24.3 16.4 - 33.8 12.4 10.1 - 14.6
About the same 20.0 12.7 - 29.1 33.0 29.3 - 36.7
Somewhat less 1.0 0.0 - 5.4 3.0 1.9 - 4.5
A great deal less 3.0 0.6 - 8.5 4.6 3.0 - 6.9
No basis to judge/Not applicable 30.8 21.8 - 39.8 37.5 33.7 - 41.4
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.4 - 2.7

12b. Head of your agency subcomponent (if applicable)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 19.9 12.7 - 28.8 7.3 5.5 - 9.4
Somewhat more 22.2 14.6 - 31.5 10.4 8.2 - 12.7
About the same 16.9 10.2 - 25.6 29.3 25.8 - 32.8
Somewhat less 1.2 0.1 - 5.4 2.9 1.8 - 4.4
A great deal less 3.0 0.6 - 8.5 3.8 2.3 - 6.0
No basis to judge/Not applicable 36.9 27.5 - 46.3 43.5 39.6 - 47.4
Missing or Nonresponse 0.0 0.0 - 2.7 2.7 1.4 - 4.5

12c. The individual I report to

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 22.9 15.2 - 32.1 12.8 10.2 - 15.4
Somewhat more 20.9 13.4 - 30.1 22.9 19.5 - 26.3
About the same 42.0 32.5 - 51.6 45.6 41.7 - 49.5
Somewhat less 1.2 0.1 - 5.4 2.4 1.4 - 3.9
A great deal less 2.0 0.2 - 7.0 3.1 1.8 - 5.1
No basis to judge/Not applicable 11.1 5.7 - 18.8 11.6 9.1 - 14.0
Missing or Nonresponse 0.0 0.0 - 2.7 1.6 0.6 - 3.4

12d. Employees that report to me

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 16.9 10.3 - 25.4 8.7 6.6 - 11.2
Somewhat more 22.0 14.4 - 31.3 23.9 20.4 - 27.4
About the same 41.2 31.7 - 50.8 47.9 44.0 - 51.8
Somewhat less 1.0 0.0 - 5.4 1.7 1.1 - 2.4
A great deal less 3.0 0.6 - 8.5 1.9 1.1 - 3.1
No basis to judge/Not applicable 15.9 9.4 - 24.5 14.5 11.8 - 17.2
Missing or Nonresponse 0.0 0.0 - 2.7 1.5 0.6 - 3.0

12e. Office of Management and Budget (OMB)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 8.6 4.1 - 15.6 4.1 2.6 - 6.1
Somewhat more 8.1 3.6 - 15.2 8.6 6.8 - 10.7
About the same 33.1 24.0 - 42.2 30.7 27.3 - 34.1
Somewhat less 3.1 0.7 - 8.5 3.2 1.9 - 4.9
A great deal less 3.0 0.6 - 8.5 4.6 2.9 - 7.0
No basis to judge/Not applicable 44.0 34.4 - 53.7 47.4 43.5 - 51.3
Missing or Nonresponse 0.0 0.0 - 2.7 1.3 0.5 - 2.8

12f. Federal agencies other than OMB

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 5.6 2.1 - 11.8 3.2 1.9 - 5.0
Somewhat more 7.1 3.0 - 13.9 6.2 4.4 - 8.3
About the same 32.1 23.1 - 41.2 31.1 27.7 - 34.5
Somewhat less 3.1 0.7 - 8.5 3.0 1.9 - 4.5
A great deal less 3.0 0.6 - 8.5 4.1 2.5 - 6.3
No basis to judge/Not applicable 48.0 38.3 - 57.7 50.7 46.8 - 54.6
Missing or Nonresponse 1.0 0.0 - 5.4 1.8 0.9 - 3.3

12g. Congressional committees (e.g., members, staff)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 10.0 5.0 - 17.2 5.0 3.5 - 6.9
Somewhat more 11.9 6.3 - 19.9 8.1 6.2 - 10.4
About the same 26.2 18.0 - 35.8 30.6 27.0 - 34.2
Somewhat less 4.0 1.1 - 9.9 3.5 2.4 - 4.8
A great deal less 6.1 2.4 - 12.6 5.1 3.4 - 7.2
No basis to judge/Not applicable 40.9 31.3 - 50.4 46.0 42.1 - 49.9
Missing or Nonresponse 1.0 0.0 - 5.4 1.7 0.8 - 3.2

12h. The audit community (e.g., GAO, Inspectors General)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 11.8 6.3 - 19.4 6.4 4.5 - 8.7
Somewhat more 12.1 6.5 - 20.0 10.2 8.0 - 12.4
About the same 29.1 20.3 - 38.0 32.3 28.7 - 35.9
Somewhat less 2.2 0.3 - 7.0 2.2 1.3 - 3.4
A great deal less 3.0 0.6 - 8.5 4.2 2.6 - 6.3
No basis to judge/Not applicable 40.9 31.3 - 50.4 42.1 38.2 - 46.0
Missing or Nonresponse 1.0 0.0 - 5.4 2.6 1.3 - 4.7

12i. The general public

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
A great deal more 8.8 4.2 - 15.8 4.6 3.1 - 6.4
Somewhat more 18.0 11.1 - 26.9 9.0 6.9 - 11.4
About the same 31.3 22.3 - 40.3 32.8 29.3 - 36.4
Somewhat less 3.0 0.6 - 8.5 2.6 1.9 - 3.5
A great deal less 4.0 1.1 - 9.9 6.8 4.6 - 9.6
No basis to judge/Not applicable 33.9 24.7 - 43.1 41.9 38.0 - 45.8
Missing or Nonresponse 1.0 0.0 - 5.4 2.3 1.2 - 3.9

Section 4 - Training

13. During the past 3 years, has your agency provided, arranged, or paid for training that would help you to accomplish the following tasks? (Select one answer in each row.)

13a. Conduct strategic planning

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 51.0 41.3 - 60.7 48.7 44.7 - 52.6
No 49.0 39.3 - 58.7 50.3 46.4 - 54.3
Missing or Nonresponse 0.0 0.0 - 2.7 1.0 0.4 - 2.1

13b. Set program performance goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 57.0 47.4 - 66.6 54.0 50.1 - 57.9
No 43.0 33.4 - 52.6 44.8 40.9 - 48.7
Missing or Nonresponse 0.0 0.0 - 2.7 1.2 0.5 - 2.3

13c. Develop program performance measures

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 53.8 44.2 - 63.5 48.9 45.0 - 52.9
No 46.2 36.5 - 55.8 49.5 45.6 - 53.5
Missing or Nonresponse 0.0 0.0 - 2.7 1.5 0.7 - 2.9

13d. Assess the quality of performance data

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 50.8 41.1 - 60.5 43.1 39.2 - 47.0
No 49.2 39.5 - 58.9 55.2 51.3 - 59.1
Missing or Nonresponse 0.0 0.0 - 2.7 1.7 0.9 - 2.9

13e. Use program performance information to make decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 51.8 42.1 - 61.5 47.2 43.3 - 51.1
No 48.2 38.5 - 57.9 51.3 47.4 - 55.2
Missing or Nonresponse 0.0 0.0 - 2.7 1.5 0.8 - 2.6

13f. Link the performance of program(s) / operation(s) / project(s) to the achievement of agency strategic goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 53.8 44.2 - 63.5 48.6 44.7 - 52.5
No 46.2 36.5 - 55.8 49.6 45.7 - 53.6
Missing or Nonresponse 0.0 0.0 - 2.7 1.7 0.9 - 3.2

Section 5a - Cross-Agency Priority Goals

Please note:

Federal government cross-agency priority goals, also referred to as crosscutting goals, require the collaboration of multiple agencies to achieve the goals. The Administration has identified 15 cross-agency priority goals that were published concurrently with the Fiscal Year 2015 Budget of the U.S. Government.

The cross-agency priority goals include:

(1) Cybersecurity: Improve cybersecurity performance through ongoing awareness of information security, vulnerabilities, and threats impacting the operating information environment, ensuring that only authorized users have access to resources and information; and the implementation of technologies and processes that reduce the risk of malware.

(2) Climate Change: More than double Federal government consumption of electricity from renewable sources to 20% by 2020 and improve energy efficiency at Federal facilities as part of the wider strategy to reduce the Federal Government's direct greenhouse gas emissions by 40 percent by 2025 (2008 baseline).

(3) Insider Threat and Security Clearance Reform: Mitigate the inherent risks and vulnerabilities posed by personnel with trusted access to government information, facilities, systems, and other personnel.

(4) Job-Creating Investment: Improve federal investment tools and resources, while also increasing interagency coordination, to encourage foreign direct investment, spurring job growth.

(5) Infrastructure Permitting Modernization: Modernize the Federal permitting and review process for major infrastructure projects to reduce uncertainty for project applicants, reduce the aggregate time it takes to conduct reviews and make permitting decisions by half, and produce measurably better environmental and community outcomes.

(6) Science, Technology, Engineering, and Math (STEM) Education: Improve Science, Technology, Engineering and Mathematics (STEM) Education by implementing the Federal STEM Education 5-Year Strategic Plan, announced in May 2013, specifically:

          • Improve STEM instruction
          • Increase and sustain youth and public engagement in STEM
          • Enhance STEM experience of undergraduate students
          • Better serve groups historically under-represented in STEM fields
          • Design graduate education for tomorrow's STEM workforce
          • Build new models for leveraging assets and expertise
          • Build and use evidence-based approaches

(7) Service Members and Veterans Mental Health: Improve mental health outcomes for Service Members, Veterans and their Families

(8) Customer Service: Deliver world-class customer services to citizens by making it faster and easier for individuals and businesses to complete transactions and have a positive experience with government.

(9) Smarter IT Delivery: Improve outcomes and customer satisfaction with Federal services through smarter IT delivery and stronger agency accountability for success.

(10) Category Management: Expand the use of high-quality, high-value strategic sourcing solutions in order to improve the government's buying power and reduce contract duplication.

(11) Shared Services: Strategically expand high-quality, high value shared services to improve performance and efficiency throughout government.

(12) Benchmark and Improve Mission-Support Operations: Improve administrative efficiency and increase the adoption of effective management practices by establishing cost and quality benchmarks of mission-support operations and giving agency decision-makers better data to compare options, allocate resources, and improve processes.

(13) Open Data: Fuel entrepreneurship and innovation and improve government efficiency and effectiveness by unlocking the value of government data and adopting management approaches that promote interoperability and openness of this data.

(14) Lab-to-Market: Increase the economic impact of Federally-funded research and development by accelerating and improving the transfer of new technologies from the laboratory to the commercial marketplace.

(15) People and Culture: Innovate by unlocking the full potential of the workforce we have today and building the workforce we need for tomorrow.

In the following question, "agency" refers only to your cabinet-level department (e.g., Department of Transportation) or independent agency (e.g., Environmental Protection Agency).

Please do not consider activities at the major component level (e.g., Federal Aviation Administration, Army, Internal Revenue Service).

14. How familiar are you with one or more of the cross-agency priority goals? (Select one.)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very familiar - Continue with question 15 12.6 6.9 - 20.5 13.7 11.3 - 16.1
Somewhat familiar - Continue with question 15 28.1 19.7 - 37.9 40.3 36.4 - 44.2
Not familiar 50.3 40.6 - 60.0 40.7 36.9 - 44.6
Missing or Nonresponse 8.9 4.2 - 16.3 5.3 3.8 - 7.1

15. To what extent, if at all, do you agree with the following statements as they relate to one or more of the cross-agency priority goals listed above? (Select one answer in each row.)

15a. I have been involved in creating the cross-agency priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 0.3 0.0 - 5.0 1.4 0.7 - 2.4
Great extent 4.1 1.2 - 10.0 3.7 2.3 - 5.5
Moderate extent 7.0 2.8 - 13.8 8.5 6.4 - 11.1
Small extent 7.1 3.0 - 13.9 11.2 8.6 - 14.3
No extent 19.2 12.1 - 28.2 26.1 22.7 - 29.5
No basis to judge/Not applicable 3.0 0.6 - 8.5 2.9 2.1 - 3.9
Missing or Nonresponse 59.3 49.8 - 68.8 46.2 42.3 - 50.1

15b. The program(s) / operation(s) / project(s) I am involved with contribute to the achievement of one or more cross-agency priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 4.3 1.3 - 10.1 6.4 4.8 - 8.4
Great extent 9.3 4.5 - 16.6 11.8 9.4 - 14.3
Moderate extent 12.3 6.6 - 20.2 17.5 14.3 - 20.8
Small extent 7.0 2.8 - 13.8 9.6 7.3 - 12.2
No extent 6.0 2.2 - 12.5 6.0 4.3 - 8.1
No basis to judge/Not applicable 2.0 0.2 - 7.0 2.3 1.6 - 3.3
Missing or Nonresponse 59.3 49.8 - 68.8 46.3 42.4 - 50.2

15c. I have collaborated outside of my program(s) / operation(s) / project(s) to help achieve the cross-agency priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.3 0.1 - 5.7 3.6 2.5 - 5.0
Great extent 5.1 1.8 - 11.3 9.5 7.3 - 12.0
Moderate extent 8.3 3.8 - 15.3 13.4 10.6 - 16.3
Small extent 9.1 4.3 - 16.4 10.4 8.0 - 13.2
No extent 13.9 7.8 - 22.2 13.2 10.6 - 15.8
No basis to judge/Not applicable 3.0 0.6 - 8.5 3.1 2.0 - 4.6
Missing or Nonresponse 59.3 49.8 - 68.8 46.8 42.9 - 50.7

15d. Cross-agency priority goals have had an impact on decision making regarding the program(s) / operation(s) / project(s) I am involved with

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.3 0.1 - 5.7 3.7 2.6 - 5.1
Great extent 5.3 1.9 - 11.4 10.3 7.9 - 13.2
Moderate extent 13.1 7.2 - 21.2 15.3 12.4 - 18.2
Small extent 9.1 4.3 - 16.4 10.6 8.3 - 13.0
No extent 7.9 3.5 - 15.0 9.3 7.1 - 11.9
No basis to judge/Not applicable 4.0 1.1 - 9.9 4.4 3.1 - 6.2
Missing or Nonresponse 59.3 49.8 - 68.8 46.3 42.4 - 50.2

15e. My agency has communicated to its employees about its progress in contributing to relevant cross-agency priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.2 0.1 - 5.4 3.7 2.5 - 5.3
Great extent 8.5 3.9 - 15.5 7.9 6.0 - 10.2
Moderate extent 11.3 5.9 - 19.0 14.0 11.2 - 16.8
Small extent 8.9 4.2 - 16.3 12.4 9.8 - 15.0
No extent 7.0 2.8 - 13.8 11.7 9.0 - 14.4
No basis to judge/Not applicable 4.0 1.1 - 9.9 3.8 2.5 - 5.5
Missing or Nonresponse 59.3 49.8 - 68.8 46.5 42.6 - 50.4

Section 5b - Agency Priority Goals

Please Note:

Agency priority goals are a limited number of performance goals that advance progress towards the agency's strategic goals, near-term outcomes, and improvements in customer responsiveness, or efficiencies. These goals are to reflect the highest priorities of the agency. Your agency's priority goals as published concurrently with the Fiscal Year 2017 Budget of the U.S. Government are listed below. (Note: Some agencies may be in the process of updating these goals.)


Please do not consider activities at the major component level (e.g., Federal Aviation Administration, Army, Internal Revenue Service).

Department of Veterans Affairs' Priority Goals

Improve Veterans Experience with VA.

Fulfilling our country's commitment to Veterans, VA will deliver effective and easy customer experiences in which Veterans feel valued. By September 30, 2017, reach 90% agreement with the statement "I trust VA to fulfill our country's commitment to Veterans." Because this is a new measure, VA will establish the baseline in FY16 and add the measure to surveys covering all of VA's primary services and product lines.

Improve VA's Employee Experience.

Improve VA's Employee Experience by developing engaged leaders at all levels that inspire and empower all VA employees to deliver a seamless, integrated, and responsive VA customer service experience. Success by September 30, 2017 will be measured by an increase of 4 points or more in the percent of positive responses by VA employees (over VA's FY 2015 baseline) to the following statements:

          1) My supervisor provides me with constructive suggestions to improve my job
              performance.
          2) In my work unit, steps are taken to deal with a poor performer who cannot or will
              not improve.
          3) Employees have a feeling of personal empowerment with respect to work
              processes.
          4) I feel encouraged to come up with new and better ways of doing things.
          5) How satisfied are you with the information you receive from management on
              what's going on in your organization?
          6) My organization's leaders maintain high standards of honesty and integrity.

Improve Access to Health Care as Experienced by the Veteran.

By September 30, 2017, the VA national access composite score will improve by 20 percent over baseline.

Improve Dependency Claims Processing.

Improve access to benefits and the customer experience for Veterans who are entitled to additional benefits for their dependents. By September 30, 2017, VA will reduce the overall inventory of dependency claims to 100,000 or fewer (a 56 percent improvement from the FY 2015 baseline of 227,000) and improve the average days to complete (ADC) dependency claims to 125 days (a 43 percent improvement from the FY 2015 baseline of 221 days).

16. How familiar are you with one or more of your agency's priority goals? (Select one.)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very familiar - Continue with question 17 50.4 40.7 - 60.0 33.4 30.0 - 36.9
Somewhat familiar - Continue with question 17 33.8 24.6 - 43.0 40.4 36.5 - 44.3
Not familiar 7.0 2.8 - 13.8 20.9 17.5 - 24.3
Missing or Nonresponse 8.9 4.2 - 16.3 5.2 3.8 - 6.9

17. To what extent, if at all, do you agree with the following statements as they relate to agency priority goals? (Select one answer in each row.)

17a. I have been involved in creating my agency's priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 6.3 2.5 - 12.8 3.5 2.2 - 5.1
Great extent 8.6 4.1 - 15.6 6.2 4.3 - 8.6
Moderate extent 9.9 4.9 - 17.5 13.4 10.4 - 16.4
Small extent 12.1 6.5 - 20.0 12.1 9.5 - 14.7
No extent 42.2 32.6 - 51.8 35.1 31.7 - 38.5
No basis to judge/Not applicable 4.0 1.1 - 9.9 3.3 2.1 - 4.9
Missing or Nonresponse 16.9 10.2 - 25.6 26.4 22.9 - 30.0

17b. My agency's priority goals reflect the highest priorities of my agency

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 25.7 17.6 - 35.2 13.5 11.3 - 15.7
Great extent 30.5 21.6 - 39.4 26.4 22.9 - 29.9
Moderate extent 17.1 10.3 - 25.8 17.0 14.1 - 19.9
Small extent 5.0 1.6 - 11.2 8.0 5.8 - 10.7
No extent 0.0 0.0 - 2.7 2.5 1.4 - 4.2
No basis to judge/Not applicable 6.0 2.2 - 12.5 6.0 4.2 - 8.3
Missing or Nonresponse 15.9 9.4 - 24.5 26.5 23.0 - 30.1

17c. My agency priority goals measure if the program is achieving its intended purpose, instead of focusing solely on what can easily be measured

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 19.0 11.9 - 28.0 8.3 6.5 - 10.4
Great extent 25.8 17.7 - 35.4 19.6 16.6 - 22.6
Moderate extent 14.2 8.1 - 22.5 18.3 15.1 - 21.4
Small extent 9.1 4.3 - 16.4 11.1 8.6 - 14.1
No extent 3.0 0.6 - 8.5 3.2 1.9 - 4.9
No basis to judge/Not applicable 12.9 7.1 - 21.0 12.5 10.2 - 14.7
Missing or Nonresponse 15.9 9.4 - 24.5 27.1 23.5 - 30.6

17d. My agency has communicated to employees about its progress toward achieving priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 26.5 18.3 - 36.1 10.4 8.3 - 12.6
Great extent 23.5 15.7 - 32.9 19.6 16.6 - 22.6
Moderate extent 10.1 5.0 - 17.6 17.7 14.7 - 20.7
Small extent 16.1 9.5 - 24.7 14.9 12.2 - 17.6
No extent 2.0 0.2 - 7.0 6.2 4.2 - 8.7
No basis to judge/Not applicable 6.0 2.2 - 12.5 4.3 2.7 - 6.3
Missing or Nonresponse 15.9 9.4 - 24.5 26.9 23.4 - 30.5

17e. The program(s) / operation(s) / project(s) I am involved with contribute to the achievement of one or more of my agency's priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 23.7 15.9 - 33.1 13.9 11.8 - 16.0
Great extent 31.5 22.5 - 40.5 23.5 20.3 - 26.7
Moderate extent 16.1 9.5 - 24.7 18.1 14.9 - 21.3
Small extent 6.0 2.2 - 12.5 9.9 7.6 - 12.6
No extent 1.0 0.0 - 5.4 3.6 2.3 - 5.4
No basis to judge/Not applicable 6.0 2.2 - 12.5 4.2 2.7 - 6.2
Missing or Nonresponse 15.9 9.4 - 24.5 26.8 23.3 - 30.4

17f. I have collaborated outside of my program(s) / operation(s) / project(s) to help achieve one or more of my agency's priority goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.6 5.5 - 18.1 7.5 6.1 - 8.9
Great extent 19.5 12.4 - 28.5 18.6 15.5 - 21.7
Moderate extent 21.2 13.7 - 30.4 15.4 12.5 - 18.3
Small extent 7.0 2.8 - 13.8 11.7 9.1 - 14.3
No extent 14.9 8.6 - 23.4 13.3 10.8 - 15.9
No basis to judge/Not applicable 10.9 5.6 - 18.7 5.7 4.1 - 7.6
Missing or Nonresponse 15.9 9.4 - 24.5 27.8 24.2 - 31.4

17g. My agency uses the information collected on agency priority goals to make decisions regarding the program(s) / operation(s) / project(s) I am involved with

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 14.6 8.4 - 22.8 6.8 5.5 - 8.1
Great extent 20.5 13.2 - 29.6 15.1 12.6 - 17.7
Moderate extent 16.9 10.2 - 25.6 20.0 16.6 - 23.3
Small extent 11.3 5.9 - 19.0 10.6 8.1 - 13.0
No extent 2.0 0.2 - 7.0 6.4 4.5 - 8.8
No basis to judge/Not applicable 17.9 11.0 - 26.7 12.9 10.6 - 15.3
Missing or Nonresponse 16.9 10.2 - 25.6 28.2 24.6 - 31.9

Section 5c - Quarterly Performance Reviews

Please Note:

Quarterly performance reviews, which some agencies refer to as "stat" meetings or data-driven performance reviews, are regular meetings held at the highest levels of your agency to examine progress toward accomplishing agency priority goals, and in some cases, other agency performance goals.

These reviews should, among other things, assess agencies' coordination efforts; activities and contributions to goals; and strategies for improvement, when applicable. Quarterly performance reviews are to involve key leadership and other relevant parties.

These reviews may be conducted more frequently than quarterly.

In the following questions, "quarterly performance reviews" refers to all aspects of these reviews, including preparation, review, and follow-up.

In the following question, "agency" refers only to your cabinet-level department (e.g., Department of Transportation) or independent agency (e.g., Environmental Protection Agency).

Please do not consider activities at the major component level (e.g., Federal Aviation Administration, Army, Internal Revenue Service).

18. How familiar are you with your agency's quarterly performance reviews? (Select one.)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very familiar - Continue with question 19 20.2 12.9 - 29.3 13.5 11.0 - 16.1
Somewhat familiar - Continue with question 19 19.5 12.4 - 28.5 21.0 17.8 - 24.2
Not familiar 53.3 43.6 - 63.0 60.7 56.9 - 64.5
Missing or Nonresponse 7.0 2.8 - 13.8 4.7 3.3 - 6.6

19. To what extent, if at all, do you agree with the following statements as they relate to your agency's quarterly performance reviews? (Select one answer in each row.)

19a. Overall, the program(s) / operation(s) / project(s) that I am involved with has been the subject of these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.3 4.5 - 16.6 5.0 3.7 - 6.7
Great extent 8.9 4.2 - 16.3 10.8 8.4 - 13.7
Moderate extent 8.1 3.6 - 15.2 9.3 7.1 - 12.0
Small extent 11.1 5.7 - 18.8 5.8 4.2 - 7.9
No extent 1.2 0.1 - 5.4 2.1 1.2 - 3.3
No basis to judge/Not applicable 1.2 0.1 - 5.4 1.3 0.9 - 1.9
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19b. These reviews are held on a regular, routine basis

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.3 4.5 - 16.6 6.7 5.1 - 8.6
Great extent 12.1 6.5 - 20.0 11.5 8.9 - 14.2
Moderate extent 12.1 6.5 - 20.0 8.8 6.6 - 11.4
Small extent 5.0 1.6 - 11.2 3.6 2.3 - 5.3
No extent 0.0 0.0 - 2.7 1.6 0.8 - 2.9
No basis to judge/Not applicable 1.3 0.1 - 5.7 2.3 1.6 - 3.0
Missing or Nonresponse 60.3 50.8 - 69.7 65.5 61.8 - 69.2

19c. These reviews focus on goals and objectives that are aligned with my agency's strategic and performance plans

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.3 5.2 - 17.8 6.7 5.0 - 8.7
Great extent 11.1 5.7 - 18.8 11.8 9.2 - 14.4
Moderate extent 13.1 7.2 - 21.2 9.6 7.3 - 12.3
Small extent 4.0 1.1 - 9.9 3.1 1.9 - 4.8
No extent 0.0 0.0 - 2.7 1.1 0.6 - 1.8
No basis to judge/Not applicable 1.3 0.1 - 5.7 2.1 1.3 - 3.2
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 62.0 - 69.3

19d. Agency leadership actively participates in these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.3 5.2 - 17.8 7.5 5.7 - 9.8
Great extent 11.1 5.7 - 18.8 11.6 9.0 - 14.2
Moderate extent 12.1 6.5 - 20.0 7.2 5.3 - 9.6
Small extent 5.0 1.6 - 11.2 3.8 2.4 - 5.7
No extent 0.0 0.0 - 2.7 1.3 0.6 - 2.5
No basis to judge/Not applicable 1.3 0.1 - 5.7 2.9 2.1 - 3.8
Missing or Nonresponse 60.3 50.8 - 69.7 65.7 62.0 - 69.3

19e. My agency uses these reviews to identify problems or opportunities associated with agency performance goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 8.3 3.8 - 15.3 5.7 4.1 - 7.7
Great extent 12.1 6.5 - 20.0 11.6 9.1 - 14.2
Moderate extent 10.1 5.0 - 17.6 7.7 5.7 - 10.2
Small extent 5.0 1.6 - 11.2 4.0 2.6 - 5.7
No extent 1.2 0.1 - 5.4 2.0 1.0 - 3.5
No basis to judge/Not applicable 2.2 0.3 - 7.0 3.3 2.3 - 4.5
Missing or Nonresponse 61.2 51.8 - 70.7 65.7 62.0 - 69.4

19f. Agency leadership uses these reviews to help achieve agency performance goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 8.3 3.8 - 15.3 5.4 4.0 - 7.3
Great extent 16.1 9.5 - 24.7 10.6 8.2 - 13.0
Moderate extent 7.3 3.1 - 14.1 9.1 6.7 - 11.9
Small extent 5.0 1.6 - 11.2 4.4 2.9 - 6.3
No extent 1.0 0.0 - 5.4 1.6 0.8 - 2.8
No basis to judge/Not applicable 2.2 0.3 - 7.0 3.4 2.4 - 4.7
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19g. These reviews include staff with relevant knowledge needed to facilitate problem solving and identify improvement opportunities

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.1 5.0 - 17.6 5.8 4.2 - 7.8
Great extent 10.3 5.2 - 17.8 11.1 8.6 - 14.0
Moderate extent 10.3 5.2 - 17.8 8.5 6.5 - 10.9
Small extent 7.0 2.8 - 13.8 4.5 3.0 - 6.4
No extent 1.0 0.0 - 5.4 1.5 1.0 - 2.3
No basis to judge/Not applicable 1.2 0.1 - 5.4 3.0 2.1 - 4.2
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19h. These reviews include officials external to the agency who contribute to the goals discussed at the reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.1 3.0 - 13.9 3.3 2.2 - 4.8
Great extent 9.1 4.3 - 16.4 5.8 4.2 - 7.8
Moderate extent 9.3 4.5 - 16.6 7.5 5.4 - 10.0
Small extent 6.0 2.2 - 12.5 5.5 3.8 - 7.8
No extent 3.0 0.6 - 8.5 4.1 2.6 - 5.9
No basis to judge/Not applicable 5.3 1.9 - 11.4 8.1 6.3 - 10.3
Missing or Nonresponse 60.3 50.8 - 69.7 65.7 62.0 - 69.4

19i. My agency has the performance information needed for these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 10.1 5.0 - 17.6 5.7 4.2 - 7.6
Great extent 14.2 8.1 - 22.5 11.2 8.7 - 13.8
Moderate extent 7.3 3.1 - 14.1 9.0 6.8 - 11.6
Small extent 3.0 0.6 - 8.5 2.9 1.7 - 4.6
No extent 1.0 0.0 - 5.4 1.8 0.9 - 3.0
No basis to judge/Not applicable 1.2 0.1 - 5.4 3.4 2.4 - 4.6
Missing or Nonresponse 63.2 53.9 - 72.6 66.0 62.3 - 69.7

19j. My agency has the capacity to analyze the performance information needed for these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 5.2 3.7 - 7.0
Great extent 13.2 7.4 - 21.4 11.9 9.4 - 14.4
Moderate extent 11.3 5.9 - 19.0 9.4 7.2 - 12.1
Small extent 4.0 1.1 - 9.9 3.4 2.1 - 5.4
No extent 1.0 0.0 - 5.4 1.3 0.6 - 2.5
No basis to judge/Not applicable 1.2 0.1 - 5.4 2.7 1.8 - 3.9
Missing or Nonresponse 60.3 50.8 - 69.7 66.0 62.3 - 69.7

19k. Performance information for these reviews is communicated to relevant parties in an easy-to-understand, useful format

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 8.1 3.6 - 15.2 4.6 3.2 - 6.4
Great extent 11.3 5.9 - 19.0 10.4 8.0 - 12.7
Moderate extent 11.1 5.7 - 18.8 10.4 8.0 - 13.2
Small extent 7.1 3.0 - 13.9 4.8 3.2 - 6.9
No extent 1.0 0.0 - 5.4 1.5 0.7 - 2.7
No basis to judge/Not applicable 1.2 0.1 - 5.4 2.7 2.0 - 3.6
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19l. My agency has a process in place for following up on problems or opportunities identified through these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 4.7 3.2 - 6.5
Great extent 13.1 7.2 - 21.2 10.3 8.0 - 12.6
Moderate extent 10.1 5.0 - 17.6 9.0 6.8 - 11.6
Small extent 3.0 0.6 - 8.5 5.2 3.4 - 7.5
No extent 2.0 0.2 - 7.0 1.4 0.8 - 2.3
No basis to judge/Not applicable 2.3 0.4 - 7.2 3.6 2.5 - 5.1
Missing or Nonresponse 60.4 51.0 - 69.9 65.8 62.1 - 69.5

19m. Program managers / supervisors at my level are recognized for meeting performance goals discussed at these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.1 3.0 - 13.9 3.8 2.6 - 5.5
Great extent 12.3 6.6 - 20.2 9.7 7.4 - 12.4
Moderate extent 12.1 6.5 - 20.0 7.3 5.6 - 9.4
Small extent 5.0 1.6 - 11.2 8.2 6.0 - 10.9
No extent 2.2 0.3 - 7.0 3.0 1.9 - 4.5
No basis to judge/Not applicable 1.2 0.1 - 5.4 2.2 1.7 - 3.0
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19n. Program managers / supervisors at my level are penalized for not meeting performance goals discussed at these reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.0 0.6 - 8.5 1.7 1.2 - 2.4
Great extent 15.2 8.9 - 23.7 7.0 5.2 - 9.2
Moderate extent 8.3 3.8 - 15.3 9.2 7.0 - 11.9
Small extent 5.0 1.6 - 11.2 6.9 5.0 - 9.3
No extent 4.1 1.2 - 10.0 5.1 3.5 - 7.2
No basis to judge/Not applicable 4.1 1.2 - 10.0 4.5 3.3 - 5.9
Missing or Nonresponse 60.3 50.8 - 69.7 65.6 61.9 - 69.3

19o. Discussion at these reviews provides a forum for honest, constructive feedback

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 8.3 3.8 - 15.3 3.4 2.3 - 4.8
Great extent 12.1 6.5 - 20.0 8.6 6.6 - 11.1
Moderate extent 11.1 5.7 - 18.8 9.6 7.3 - 12.3
Small extent 5.0 1.6 - 11.2 6.5 4.5 - 9.1
No extent 2.0 0.2 - 7.0 3.0 1.9 - 4.6
No basis to judge/Not applicable 1.3 0.1 - 5.7 3.1 2.4 - 3.9
Missing or Nonresponse 60.3 50.8 - 69.7 65.8 62.1 - 69.5

19p. These reviews have led to similar meetings at lower levels

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.3 3.1 - 14.1 3.6 2.3 - 5.2
Great extent 14.1 8.0 - 22.4 9.0 7.0 - 11.3
Moderate extent 8.1 3.6 - 15.2 8.7 6.4 - 11.3
Small extent 4.0 1.1 - 9.9 6.7 4.6 - 9.3
No extent 3.1 0.7 - 8.5 3.0 2.0 - 4.3
No basis to judge/Not applicable 3.1 0.7 - 8.5 3.3 2.5 - 4.3
Missing or Nonresponse 60.3 50.8 - 69.7 65.8 62.1 - 69.5

19q. I think my agency's quarterly performance reviews are worthwhile

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.3 4.5 - 16.6 4.4 3.1 - 6.0
Great extent 10.1 5.0 - 17.6 9.9 7.6 - 12.7
Moderate extent 10.9 5.6 - 18.7 9.2 7.0 - 11.8
Small extent 6.0 2.2 - 12.5 5.1 3.5 - 7.2
No extent 1.2 0.1 - 5.4 2.4 1.4 - 3.9
No basis to judge/Not applicable 2.3 0.4 - 7.2 3.3 2.5 - 4.2
Missing or Nonresponse 60.3 50.8 - 69.7 65.7 62.0 - 69.4

Section 6 - Program Evaluation

Please note:

Program Evaluations are individual, systematic studies using research methods to assess how well a program, operation or project is achieving its objectives and the reasons why it may, or may not, be performing as expected. Program evaluations answer specific questions such as how well a program is operating, whether a program is reaching targeted recipients, why a program is not achieving its desired outcomes, or whether one approach is more effective than another.

Program evaluation as defined here does not include routine program monitoring activities or quarterly performance reviews.

20. Have there been any program evaluations completed within the past 5 years for any of the program(s) / operation(s) / project(s) that you were involved with? (Select one.)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes - Continue with question 21 40.9 31.4 - 50.4 39.9 36.0 - 43.8
No 21.0 13.6 - 30.2 17.8 15.0 - 20.6
Do not know 35.1 25.8 - 44.4 39.3 35.5 - 43.2
Missing or Nonresponse 3.0 0.6 - 8.5 2.9 1.9 - 4.4

21. For those program evaluations completed within the past 5 years, which of the following entities was primarily responsible for those studies? Note: By primarily responsible, we mean either directly conducted or contracted for those studies (Select one answer in each row.)

21a. My agency or the program itself

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 35.6 26.3 - 44.9 34.1 30.3 - 37.8
No 3.1 0.7 - 8.5 3.9 2.2 - 6.2
Not sure 2.2 0.3 - 7.0 1.8 0.9 - 3.3
Missing or Nonresponse 59.1 49.6 - 68.6 60.3 56.4 - 64.1

21b. An individual program grantee or project

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 14.1 8.0 - 22.4 12.5 9.8 - 15.2
No 15.6 9.2 - 24.0 15.6 12.7 - 18.5
Not sure 11.1 5.7 - 18.8 10.9 8.4 - 13.8
Missing or Nonresponse 59.3 49.8 - 68.8 61.1 57.2 - 64.9

21c. My agency's IG (Inspector General)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 18.6 11.6 - 27.4 19.3 16.0 - 22.7
No 14.2 8.1 - 22.5 11.4 9.0 - 13.8
Not sure 8.1 3.6 - 15.2 8.6 6.5 - 11.0
Missing or Nonresponse 59.1 49.6 - 68.6 60.7 56.8 - 64.6

21d. GAO (Government Accountability Office)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 7.6 3.4 - 14.3 15.1 12.2 - 18.0
No 15.2 8.9 - 23.7 12.6 9.9 - 15.3
Not sure 18.0 11.1 - 26.9 11.6 9.0 - 14.3
Missing or Nonresponse 59.1 49.6 - 68.6 60.6 56.7 - 64.5

21e. Another entity not specified above

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Yes 8.5 3.9 - 15.5 6.5 4.6 - 8.9
No 14.4 8.3 - 22.7 13.4 10.8 - 16.1
Not sure 18.0 11.1 - 26.9 19.0 15.7 - 22.3
Missing or Nonresponse 59.1 49.6 - 68.6 61.1 57.2 - 64.9

If you answered "Another entity not specified above," please specify the other entity here.

22. For the program(s) / operation(s) / project(s) that you were involved with over the past 5 years that were evaluated, to what extent, if at all, have the program evaluations contributed to the following activities? (Select one answer in each row.)

22a. Implementing changes to improve program management or performance

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 12.3 6.6 - 20.2 5.7 4.3 - 7.4
Great extent 15.2 8.9 - 23.7 15.5 12.5 - 18.5
Moderate extent 7.1 3.0 - 13.9 11.7 9.0 - 14.3
Small extent 4.3 1.3 - 10.1 4.2 2.7 - 6.2
No extent 1.0 0.0 - 5.4 1.3 0.5 - 2.8
No basis to judge/Not applicable 1.0 0.0 - 5.4 1.3 0.5 - 2.8
Missing or Nonresponse 59.1 49.6 - 68.6 60.2 56.4 - 64.1

22b. Developing or revising performance goals

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 4.9 3.5 - 6.6
Great extent 14.4 8.3 - 22.7 13.2 10.4 - 16.0
Moderate extent 6.1 2.4 - 12.6 11.6 8.9 - 14.2
Small extent 7.1 3.0 - 13.9 5.4 3.8 - 7.5
No extent 3.1 0.7 - 8.5 3.2 1.8 - 5.2
No basis to judge/Not applicable 1.0 0.0 - 5.4 1.5 0.7 - 3.0
Missing or Nonresponse 59.1 49.6 - 68.6 60.3 56.4 - 64.1

22c. Supplementing or explaining performance results

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.3 4.5 - 16.6 3.7 2.7 - 4.9
Great extent 15.2 8.9 - 23.7 13.7 10.9 - 16.5
Moderate extent 9.1 4.3 - 16.4 12.5 9.7 - 15.3
Small extent 5.0 1.6 - 11.2 6.1 4.3 - 8.4
No extent 0.3 0.0 - 5.0 2.1 1.0 - 3.8
No basis to judge/Not applicable 1.0 0.0 - 5.4 1.5 0.6 - 2.9
Missing or Nonresponse 60.1 50.6 - 69.6 60.4 56.6 - 64.3

22d. Assessing program effectiveness, value or worth

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 12.1 6.5 - 20.0 4.8 3.6 - 6.3
Great extent 11.6 6.2 - 19.3 14.4 11.6 - 17.3
Moderate extent 8.9 4.2 - 16.3 12.7 9.8 - 15.6
Small extent 5.1 1.8 - 11.3 4.6 3.1 - 6.5
No extent 1.0 0.0 - 5.4 1.4 0.6 - 2.9
No basis to judge/Not applicable 1.2 0.1 - 5.4 1.7 0.7 - 3.4
Missing or Nonresponse 60.1 50.6 - 69.6 60.3 56.5 - 64.2

22e. Allocating resources within the program

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.3 4.5 - 16.6 3.5 2.7 - 4.4
Great extent 9.3 4.5 - 16.6 10.2 7.8 - 12.5
Moderate extent 8.9 4.2 - 16.3 11.1 8.6 - 14.1
Small extent 6.1 2.4 - 12.6 8.0 5.8 - 10.8
No extent 2.2 0.3 - 7.0 3.9 2.4 - 5.9
No basis to judge/Not applicable 4.1 1.2 - 10.0 2.6 1.5 - 4.3
Missing or Nonresponse 60.1 50.6 - 69.6 60.7 56.8 - 64.6

22f. Increasing understanding about the program or topic

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 11.3 5.9 - 19.0 4.9 3.6 - 6.6
Great extent 12.3 6.6 - 20.2 14.2 11.4 - 17.1
Moderate extent 12.1 6.5 - 20.0 11.8 9.1 - 14.4
Small extent 3.3 0.8 - 8.6 5.1 3.4 - 7.3
No extent 1.0 0.0 - 5.4 2.0 0.9 - 3.7
No basis to judge/Not applicable 1.0 0.0 - 5.4 1.7 0.7 - 3.4
Missing or Nonresponse 59.1 49.6 - 68.6 60.3 56.4 - 64.1

22g. Sharing what works or other lessons learned with others

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 13.1 7.2 - 21.2 4.5 3.4 - 5.8
Great extent 8.3 3.8 - 15.3 13.0 10.3 - 15.8
Moderate extent 12.3 6.6 - 20.2 11.4 8.8 - 14.1
Small extent 3.3 0.8 - 8.6 6.4 4.5 - 8.8
No extent 1.0 0.0 - 5.4 2.2 1.1 - 3.9
No basis to judge/Not applicable 1.0 0.0 - 5.4 2.0 0.9 - 4.0
Missing or Nonresponse 61.1 51.7 - 70.5 60.5 56.6 - 64.4

22h. Designing or supporting program reforms

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 12.1 6.5 - 20.0 3.7 2.8 - 4.9
Great extent 10.4 5.3 - 17.9 11.9 9.3 - 14.4
Moderate extent 8.1 3.6 - 15.2 12.3 9.5 - 15.1
Small extent 6.1 2.4 - 12.6 6.7 4.7 - 9.1
No extent 2.0 0.2 - 7.0 2.5 1.3 - 4.2
No basis to judge/Not applicable 1.2 0.1 - 5.4 2.7 1.3 - 4.7
Missing or Nonresponse 60.1 50.6 - 69.6 60.3 56.5 - 64.2

22i. Supporting program budget requests

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 8.1 3.6 - 15.2 4.0 2.7 - 5.7
Great extent 10.3 5.2 - 17.8 8.8 6.8 - 11.1
Moderate extent 6.1 2.4 - 12.6 9.4 7.1 - 12.1
Small extent 6.0 2.2 - 12.5 7.3 5.2 - 10.0
No extent 3.1 0.7 - 8.5 5.5 3.6 - 7.9
No basis to judge/Not applicable 7.3 3.1 - 14.1 4.1 2.7 - 5.9
Missing or Nonresponse 59.1 49.6 - 68.6 60.9 57.0 - 64.8

22j. Informing the public about how programs are performing

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.1 1.8 - 11.3 2.1 1.3 - 3.2
Great extent 8.1 3.6 - 15.2 6.7 4.9 - 8.8
Moderate extent 6.3 2.5 - 12.8 9.0 6.7 - 11.8
Small extent 7.0 2.8 - 13.8 5.9 4.2 - 7.9
No extent 5.1 1.8 - 11.3 7.7 5.5 - 10.4
No basis to judge/Not applicable 8.3 3.8 - 15.3 7.9 5.8 - 10.4
Missing or Nonresponse 60.1 50.6 - 69.6 60.7 56.9 - 64.6

22k. Streamlining programs to reduce duplicative activities

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 9.1 4.3 - 16.4 3.9 2.6 - 5.5
Great extent 7.3 3.1 - 14.1 6.8 5.1 - 8.8
Moderate extent 6.3 2.5 - 12.8 11.5 9.0 - 14.6
Small extent 10.9 5.6 - 18.7 7.9 5.8 - 10.6
No extent 4.1 1.2 - 10.0 4.7 3.2 - 6.8
No basis to judge/Not applicable 3.1 0.7 - 8.5 4.7 3.0 - 6.9
Missing or Nonresponse 59.1 49.6 - 68.6 60.4 56.6 - 64.3

23. Based on your experience with the program(s) / operation(s) / project(s) you were involved with over the past 5 years that were evaluated, to what extent, if at all, have the following factors hindered the agency's use of the program evaluation(s)? (Select one answer in each row.)

23a. Concerns about the credibility (validity or reliability) of study results

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.0 1.6 - 11.2 1.5 0.7 - 2.6
Great extent 3.0 0.6 - 8.5 3.6 2.2 - 5.7
Moderate extent 6.5 2.6 - 12.9 7.6 5.7 - 10.0
Small extent 12.3 6.6 - 20.2 10.9 8.4 - 13.8
No extent 8.9 4.2 - 16.3 10.8 8.3 - 13.2
No basis to judge/Not applicable 4.3 1.3 - 10.1 5.3 3.6 - 7.5
Missing or Nonresponse 60.1 50.6 - 69.6 60.4 56.5 - 64.3

23b. Difficulty obtaining study results in time to be useful

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.0 0.2 - 7.0 1.7 0.7 - 3.5
Great extent 2.2 0.3 - 7.0 3.2 2.0 - 4.7
Moderate extent 8.1 3.6 - 15.2 9.1 6.9 - 11.9
Small extent 11.3 5.9 - 19.0 8.8 6.8 - 11.3
No extent 11.1 5.7 - 18.8 11.4 8.8 - 14.0
No basis to judge/Not applicable 4.3 1.3 - 10.1 5.2 3.5 - 7.5
Missing or Nonresponse 61.1 51.7 - 70.5 60.6 56.7 - 64.4

23c. Difficulty resolving differences of opinion among internal or external stakeholders

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.0 0.2 - 7.0 2.5 1.3 - 4.4
Great extent 5.0 1.6 - 11.2 4.5 3.1 - 6.4
Moderate extent 8.1 3.6 - 15.2 10.1 7.8 - 12.9
Small extent 9.3 4.5 - 16.6 9.0 6.7 - 11.6
No extent 8.9 4.2 - 16.3 7.9 5.8 - 10.3
No basis to judge/Not applicable 6.5 2.6 - 12.9 5.5 3.8 - 7.6
Missing or Nonresponse 60.3 50.8 - 69.7 60.5 56.6 - 64.4

23d. Concerns that the evaluation did not address issues that are important to decision-makers

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.0 0.2 - 7.0 1.5 0.8 - 2.7
Great extent 3.1 0.7 - 8.5 4.2 2.6 - 6.4
Moderate extent 7.1 3.0 - 13.9 10.0 7.6 - 12.4
Small extent 12.1 6.5 - 20.0 10.2 7.8 - 13.0
No extent 11.1 5.7 - 18.8 8.0 6.1 - 10.3
No basis to judge/Not applicable 4.5 1.4 - 10.2 5.1 3.3 - 7.3
Missing or Nonresponse 60.1 50.6 - 69.6 61.0 57.1 - 64.8

23e. Difficulty distinguishing between the results produced by the program and the results caused by other factors

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.0 0.2 - 7.0 1.4 0.7 - 2.5
Great extent 4.1 1.2 - 10.0 5.4 3.5 - 7.8
Moderate extent 6.1 2.4 - 12.6 10.7 8.2 - 13.6
Small extent 12.3 6.6 - 20.2 8.3 6.3 - 10.7
No extent 10.1 5.0 - 17.6 7.8 5.9 - 10.0
No basis to judge/Not applicable 5.3 1.9 - 11.4 6.0 4.1 - 8.3
Missing or Nonresponse 60.1 50.6 - 69.6 60.6 56.7 - 64.4

23f. Lack of staff who are knowledgeable about interpreting or analyzing program evaluation results

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.0 0.2 - 7.0 2.5 1.3 - 4.4
Great extent 2.2 0.3 - 7.0 5.0 3.2 - 7.5
Moderate extent 6.1 2.4 - 12.6 8.8 6.6 - 11.5
Small extent 12.3 6.6 - 20.2 8.3 6.3 - 10.6
No extent 12.1 6.5 - 20.0 10.1 7.7 - 12.4
No basis to judge/Not applicable 4.3 1.3 - 10.1 4.8 3.1 - 6.9
Missing or Nonresponse 61.1 51.7 - 70.5 60.5 56.7 - 64.4

23g. Difficulty determining how to use evaluation findings to improve the program

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.0 0.0 - 5.4 0.9 0.3 - 2.0
Great extent 4.1 1.2 - 10.0 3.3 2.0 - 5.2
Moderate extent 6.3 2.5 - 12.8 10.8 8.3 - 13.8
Small extent 12.9 7.1 - 21.0 10.3 8.0 - 12.7
No extent 12.3 6.6 - 20.2 9.5 7.3 - 12.1
No basis to judge/Not applicable 3.3 0.8 - 8.6 4.6 3.0 - 6.8
Missing or Nonresponse 60.1 50.6 - 69.6 60.6 56.7 - 64.4

23h. Difficulty generalizing the results to other persons or locations

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.0 0.0 - 5.4 0.6 0.1 - 1.9
Great extent 5.1 1.8 - 11.3 3.1 1.8 - 5.0
Moderate extent 6.1 2.4 - 12.6 8.3 6.3 - 10.8
Small extent 12.9 7.1 - 21.0 12.3 9.6 - 15.1
No extent 9.3 4.5 - 16.6 9.5 7.3 - 12.1
No basis to judge/Not applicable 4.5 1.4 - 10.2 5.3 3.6 - 7.4
Missing or Nonresponse 61.1 51.7 - 70.5 60.7 56.9 - 64.6

23i. Difficulty accepting evaluation findings that do not conform to expectations

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 1.2 0.1 - 5.4 1.3 0.6 - 2.5
Great extent 4.0 1.1 - 9.9 3.8 2.3 - 6.0
Moderate extent 5.1 1.8 - 11.3 6.4 4.7 - 8.6
Small extent 11.9 6.3 - 19.9 11.6 9.0 - 14.6
No extent 13.2 7.4 - 21.4 11.1 8.7 - 13.6
No basis to judge/Not applicable 3.5 0.9 - 8.9 5.1 3.4 - 7.2
Missing or Nonresponse 61.1 51.7 - 70.5 60.6 56.7 - 64.5

23j. Lack of ongoing top executive commitment or support for using program evaluation to make program or funding decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.1 0.7 - 8.5 2.3 1.2 - 4.0
Great extent 4.0 1.1 - 9.9 4.5 2.9 - 6.7
Moderate extent 4.0 1.1 - 9.9 7.7 5.7 - 10.2
Small extent 8.1 3.6 - 15.2 7.1 5.2 - 9.5
No extent 14.2 8.1 - 22.5 11.2 8.8 - 13.7
No basis to judge/Not applicable 6.5 2.6 - 12.9 6.6 4.6 - 9.0
Missing or Nonresponse 60.1 50.6 - 69.6 60.6 56.7 - 64.4

23k. Lack of ongoing Congressional commitment or support for using program evaluation to make program or funding decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.3 0.4 - 7.2 2.7 1.6 - 4.4
Great extent 4.0 1.1 - 9.9 3.5 2.2 - 5.1
Moderate extent 4.0 1.1 - 9.9 5.8 4.1 - 7.9
Small extent 7.0 2.8 - 13.8 5.8 4.0 - 8.1
No extent 9.3 4.5 - 16.6 7.8 5.7 - 10.4
No basis to judge/Not applicable 13.4 7.5 - 21.5 13.9 11.0 - 16.8
Missing or Nonresponse 60.1 50.6 - 69.6 60.5 56.6 - 64.4

23l. Lack of resources to implement the evaluation findings

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.0 0.6 - 8.5 5.1 3.4 - 7.4
Great extent 8.1 3.6 - 15.2 6.2 4.5 - 8.2
Moderate extent 5.0 1.6 - 11.2 9.4 7.1 - 12.1
Small extent 10.4 5.3 - 17.9 6.7 4.9 - 9.0
No extent 7.1 3.0 - 13.9 6.2 4.3 - 8.6
No basis to judge/Not applicable 6.3 2.5 - 12.8 5.4 3.7 - 7.6
Missing or Nonresponse 60.1 50.6 - 69.6 60.9 57.1 - 64.8

24. Based on your experience with the program(s) / operation(s) / project(s) you were involved with over the past 5 years that were evaluated, to what extent, if at all, have the following factors facilitated the agency's use of the program evaluation(s)? (Select one answer in each row.)

24a. Top executive commitment or support for using program evaluation to make program or funding decisions

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.0 1.6 - 11.2 4.9 3.3 - 6.9
Great extent 13.2 7.4 - 21.4 9.8 7.6 - 12.4
Moderate extent 6.3 2.5 - 12.8 11.2 8.6 - 14.2
Small extent 4.0 1.1 - 9.9 5.4 3.6 - 7.8
No extent 2.2 0.3 - 7.0 1.9 1.1 - 3.0
No basis to judge/Not applicable 8.3 3.8 - 15.3 6.1 4.3 - 8.3
Missing or Nonresponse 61.1 51.7 - 70.5 60.7 56.8 - 64.6

24b. Congressional requests or mandates

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.3 0.4 - 7.2 2.7 1.6 - 4.4
Great extent 7.9 3.5 - 15.0 6.5 4.6 - 8.8
Moderate extent 8.9 4.2 - 16.3 10.2 7.7 - 13.1
Small extent 2.0 0.2 - 7.0 3.6 2.4 - 5.1
No extent 4.3 1.3 - 10.1 4.2 2.7 - 6.3
No basis to judge/Not applicable 13.4 7.5 - 21.5 12.1 9.5 - 14.7
Missing or Nonresponse 61.1 51.7 - 70.5 60.8 56.9 - 64.6

24c. Consultation with stakeholders on the agency's evaluation agenda

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 2.2 0.3 - 7.0 3.1 1.9 - 4.8
Great extent 10.1 5.0 - 17.6 8.1 6.0 - 10.6
Moderate extent 12.1 6.5 - 20.0 10.4 8.1 - 13.2
Small extent 2.0 0.2 - 7.0 5.0 3.3 - 7.2
No extent 2.2 0.3 - 7.0 3.7 2.3 - 5.8
No basis to judge/Not applicable 10.4 5.3 - 17.9 8.8 6.7 - 11.4
Missing or Nonresponse 61.1 51.7 - 70.5 60.9 57.0 - 64.8

24d. Importance of the evaluation's issues to agency decision makers

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.0 1.6 - 11.2 3.7 2.4 - 5.4
Great extent 11.4 6.0 - 19.1 10.0 7.7 - 12.7
Moderate extent 8.1 3.6 - 15.2 10.7 8.3 - 13.6
Small extent 3.0 0.6 - 8.5 4.8 3.2 - 7.0
No extent 3.1 0.7 - 8.5 2.5 1.3 - 4.4
No basis to judge/Not applicable 8.3 3.8 - 15.3 6.3 4.5 - 8.5
Missing or Nonresponse 61.1 51.7 - 70.5 61.9 58.0 - 65.7

24e. Program staff involvement in planning and conducting evaluation studies

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.1 0.7 - 8.5 2.7 1.9 - 3.8
Great extent 11.3 5.9 - 19.0 10.9 8.4 - 13.9
Moderate extent 4.3 1.3 - 10.1 11.1 8.6 - 14.1
Small extent 7.9 3.5 - 15.0 4.2 2.8 - 5.8
No extent 5.0 1.6 - 11.2 3.5 2.0 - 5.5
No basis to judge/Not applicable 6.3 2.5 - 12.8 6.4 4.5 - 8.7
Missing or Nonresponse 62.1 52.7 - 71.5 61.2 57.3 - 65.0

24f. Providing program staff or grantees with technical assistance on evaluation and its use

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 4.1 1.2 - 10.0 2.3 1.5 - 3.4
Great extent 7.3 3.1 - 14.1 7.4 5.4 - 9.9
Moderate extent 8.9 4.2 - 16.3 11.8 9.2 - 14.9
Small extent 6.0 2.2 - 12.5 5.1 3.6 - 7.0
No extent 4.1 1.2 - 10.0 3.5 2.2 - 5.4
No basis to judge/Not applicable 7.5 3.3 - 14.2 8.5 6.3 - 11.1
Missing or Nonresponse 62.1 52.7 - 71.5 61.4 57.5 - 65.3

24g. Agency staff ability to make recommended program changes

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 7.0 2.8 - 13.8 1.8 1.3 - 2.4
Great extent 6.5 2.6 - 12.9 9.3 7.2 - 11.8
Moderate extent 9.9 4.9 - 17.5 14.4 11.3 - 17.4
Small extent 6.1 2.4 - 12.6 6.6 4.7 - 9.0
No extent 5.1 1.8 - 11.3 2.2 1.2 - 3.6
No basis to judge/Not applicable 4.3 1.3 - 10.1 4.6 3.0 - 6.7
Missing or Nonresponse 61.1 51.7 - 70.5 61.2 57.3 - 65.1

24h. Agency policies or procedures to ensure evaluation quality

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 6.0 2.2 - 12.5 2.2 1.4 - 3.2
Great extent 6.5 2.6 - 12.9 8.7 6.5 - 11.4
Moderate extent 11.9 6.3 - 19.9 13.9 11.0 - 16.8
Small extent 4.0 1.1 - 9.9 6.0 4.2 - 8.3
No extent 6.1 2.4 - 12.6 3.0 1.8 - 4.7
No basis to judge/Not applicable 4.5 1.4 - 10.2 5.0 3.4 - 7.0
Missing or Nonresponse 61.1 51.7 - 70.5 61.2 57.4 - 65.1

24i. Clear implications of results for improving program design or management

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 6.0 2.2 - 12.5 2.1 1.3 - 3.2
Great extent 8.5 3.9 - 15.5 9.8 7.5 - 12.5
Moderate extent 7.9 3.5 - 15.0 13.4 10.5 - 16.3
Small extent 6.0 2.2 - 12.5 5.2 3.6 - 7.2
No extent 6.1 2.4 - 12.6 3.9 2.3 - 6.1
No basis to judge/Not applicable 4.3 1.3 - 10.1 4.4 3.0 - 6.4
Missing or Nonresponse 61.2 51.8 - 70.7 61.1 57.3 - 65.0

24j. Consideration of evaluation findings in agency quarterly performance reviews

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.0 0.6 - 8.5 1.4 0.9 - 1.9
Great extent 5.3 1.9 - 11.4 4.1 2.7 - 5.9
Moderate extent 7.0 2.8 - 13.8 10.7 8.2 - 13.8
Small extent 7.0 2.8 - 13.8 5.2 3.5 - 7.3
No extent 6.1 2.4 - 12.6 4.1 2.6 - 6.2
No basis to judge/Not applicable 10.6 5.5 - 18.1 13.5 10.8 - 16.3
Missing or Nonresponse 61.1 51.7 - 70.5 61.0 57.1 - 64.9

24k. Internal presentations of evaluation methods or findings (e.g. brown bags)

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 3.0 0.6 - 8.5 1.6 0.9 - 2.7
Great extent 7.5 3.3 - 14.2 6.1 4.4 - 8.3
Moderate extent 9.9 4.9 - 17.5 11.5 8.9 - 14.6
Small extent 7.0 2.8 - 13.8 7.1 5.2 - 9.5
No extent 4.1 1.2 - 10.0 4.3 2.8 - 6.3
No basis to judge/Not applicable 5.5 2.0 - 11.6 7.7 5.7 - 10.1
Missing or Nonresponse 63.1 53.7 - 72.4 61.6 57.7 - 65.4

24l. Tracking implementation of study recommendations

  VA Government-wide
Question
Choices
Estimated
Percentage
Confidence
Interval
Estimated
Percentage
Confidence
Interval
Very great extent 5.0 1.6 - 11.2 2.2 1.2 - 3.6
Great extent 5.5 2.0 - 11.6 5.1 3.7 - 6.9
Moderate extent 9.9 4.9 - 17.5 14.1 11.1 - 17.2
Small extent 8.1 3.6 - 15.2 5.7 4.2 - 7.6
No extent 4.1 1.2 - 10.0 3.8 2.3 - 5.8
No basis to judge/Not applicable 6.3 2.5 - 12.8 8.0 5.9 - 10.6
Missing or Nonresponse 61.1 51.7 - 70.5 61.1 57.2 - 65.0

Section 7 - Comments and Final Response Submission


The results in this section are intentionally not reported.