Survey of Area Census Office Managers - Questionnaire 1 (2/25/20-3/2/20)
U.S. Government Accountability Office
Contents
- Introduction
- Background
- Office Workers (i.e., Clerks and Office Operations Supervisors)
- ACO Management Team (i.e., Recruiting, Administrative, IT, Lead, and other Census Field Managers)
- Recruitment for Field Workers (e.g., Enumerators and Census Field Supervisors)
- Training Activities
- Group Quarters Advance Contact
- Enumerate Transitory Locations Advance Contact
- Partnership Program
- Work Environment
- Other Comments
- Thank You
Introduction
Thank you in advance for taking the time to share this information with GAO. If you have any questions about the survey, please (the name and contact information for two GAO staff appeared here).
Background
1. The Census Bureau provided us with your name and email address. Is the following information correct?
Name: _____
Email: _____
Phone number
Please provide the following information so that we can contact you, if necessary, to clarify your responses.
First and last name:
Telephone number (Include area code):
E-mail address:
2. In what month and year did you become ACOM or acting ACOM?
Hire Month
Hire Year
3. Aside from the 2020 Census, do you have any prior Census Bureau work experience (e.g., ACS, Census 2010, 2000, etc.)?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 25.0 | 75.0 | 0.0 | 28 |
| 2299-NY | ||||
| 2399-PHI | 40.7 | 59.3 | 0.0 | 27 |
| 2599-CHI | 20.0 | 80.0 | 0.0 | 25 |
| 2999-ATL | 11.1 | 88.9 | 0.0 | 27 |
| 3199-DAL | 24.3 | 75.7 | 0.0 | 37 |
| 3299-LA | 25.0 | 75.0 | 0.0 | 24 |
| Total | 24.4 | 75.6 | 0.0 | 168 |
4. If you are not the ACOM or Acting ACOM, please provide your title:
Office Workers (i.e., Clerks and Office Operations Supervisors)
5. Considering your most recent experiences hiring office workers (i.e., clerks and office operations supervisors), how satisfied or dissatisfied have you been with the following?
5a. Total number of positions authorized
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 31.0 | 58.6 | 3.4 | 6.9 | 0.0 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 22.2 | 48.1 | 14.8 | 7.4 | 3.7 | 3.7 | 0.0 | 27 |
| 2599-CHI | 16.0 | 64.0 | 8.0 | 4.0 | 8.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 30.8 | 61.5 | 3.8 | 3.8 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 24.3 | 62.2 | 10.8 | 0.0 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 33.3 | 58.3 | 0.0 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 26.2 | 58.9 | 7.1 | 4.2 | 3.0 | 0.6 | 0.0 | 168 |
5b. Total number of authorized positions filled
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.9 | 53.6 | 14.3 | 3.6 | 10.7 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 14.8 | 51.9 | 0.0 | 18.5 | 11.1 | 3.7 | 0.0 | 27 |
| 2599-CHI | 12.0 | 56.0 | 8.0 | 16.0 | 8.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 15.4 | 53.8 | 3.8 | 19.2 | 7.7 | 0.0 | 0.0 | 26 |
| 3199-DAL | 21.6 | 43.2 | 18.9 | 16.2 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 20.8 | 70.8 | 4.2 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 17.4 | 53.9 | 9.0 | 12.6 | 6.6 | 0.6 | 0.0 | 167 |
5c. Quality of individuals hired (e.g., skills, abilities, performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.7 | 35.7 | 28.6 | 17.9 | 7.1 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 11.1 | 48.1 | 18.5 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| 2599-CHI | 12.0 | 44.0 | 24.0 | 16.0 | 4.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 11.5 | 65.4 | 11.5 | 11.5 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 5.4 | 45.9 | 32.4 | 13.5 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 12.5 | 33.3 | 33.3 | 16.7 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 10.2 | 45.5 | 25.1 | 14.4 | 4.8 | 0.0 | 0.0 | 167 |
5d. Fingerprinting procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.3 | 41.4 | 10.3 | 24.1 | 13.8 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 25.9 | 25.9 | 37.0 | 11.1 | 0.0 | 0.0 | 27 |
| 2599-CHI | 8.0 | 32.0 | 40.0 | 8.0 | 12.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 15.4 | 42.3 | 7.7 | 30.8 | 3.8 | 0.0 | 0.0 | 26 |
| 3199-DAL | 11.1 | 36.1 | 22.2 | 22.2 | 5.6 | 2.8 | 0.0 | 36 |
| 3299-LA | 0.0 | 41.7 | 29.2 | 16.7 | 12.5 | 0.0 | 0.0 | 24 |
| Total | 7.8 | 36.5 | 22.2 | 23.4 | 9.6 | 0.6 | 0.0 | 167 |
5e. Background check procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.6 | 35.7 | 7.1 | 28.6 | 25.0 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 11.1 | 14.8 | 33.3 | 40.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 8.0 | 20.0 | 36.0 | 16.0 | 20.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 4.0 | 12.0 | 8.0 | 36.0 | 40.0 | 0.0 | 0.0 | 25 |
| 3199-DAL | 0.0 | 21.6 | 21.6 | 32.4 | 18.9 | 2.7 | 2.7 | 37 |
| 3299-LA | 0.0 | 25.0 | 20.8 | 33.3 | 20.8 | 0.0 | 0.0 | 24 |
| Total | 2.4 | 21.1 | 18.1 | 30.1 | 27.1 | 0.6 | 0.6 | 166 |
5f. Readiness of office workforce to support ACO activities (e.g., onboarding of field workers, scheduling hires for training)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.9 | 39.3 | 25.0 | 10.7 | 7.1 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 18.5 | 40.7 | 18.5 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| 2599-CHI | 16.0 | 48.0 | 20.0 | 8.0 | 8.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 15.4 | 61.5 | 19.2 | 0.0 | 3.8 | 0.0 | 0.0 | 26 |
| 3199-DAL | 27.0 | 56.8 | 5.4 | 8.1 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 25.0 | 50.0 | 20.8 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 20.4 | 49.7 | 17.4 | 6.6 | 6.0 | 0.0 | 0.0 | 167 |
5g. If you would like to comment about other aspects of hiring office workers with which you are either satisfied or dissatisfied, please do so in the box below.
ACO Management Team (i.e., Recruiting, Administrative, IT, Lead, and other Census Field Managers)
6. Considering your most recent experiences hiring ACO managers (e.g., recruiting, administrative, IT, lead, and other census field managers), how satisfied or dissatisfied have you been with the following?
6a. Total number of positions authorized
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 21.4 | 67.9 | 7.1 | 3.6 | 0.0 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 30.8 | 50.0 | 3.8 | 7.7 | 3.8 | 3.8 | 0.0 | 26 |
| 2599-CHI | 29.2 | 50.0 | 8.3 | 8.3 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 37.0 | 63.0 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 43.2 | 48.6 | 2.7 | 2.7 | 0.0 | 0.0 | 2.7 | 37 |
| 3299-LA | 29.2 | 54.2 | 8.3 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 32.5 | 55.4 | 4.8 | 4.2 | 1.8 | 0.6 | 0.6 | 166 |
6b. Total number of authorized positions filled
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.9 | 60.7 | 0.0 | 10.7 | 10.7 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 11.5 | 42.3 | 11.5 | 15.4 | 15.4 | 3.8 | 0.0 | 26 |
| 2599-CHI | 25.0 | 45.8 | 4.2 | 4.2 | 20.8 | 0.0 | 0.0 | 24 |
| 2999-ATL | 18.5 | 48.1 | 3.7 | 22.2 | 7.4 | 0.0 | 0.0 | 27 |
| 3199-DAL | 29.7 | 40.5 | 8.1 | 16.2 | 2.7 | 0.0 | 2.7 | 37 |
| 3299-LA | 25.0 | 58.3 | 4.2 | 4.2 | 8.3 | 0.0 | 0.0 | 24 |
| Total | 21.7 | 48.8 | 5.4 | 12.7 | 10.2 | 0.6 | 0.6 | 166 |
6c. Quality of individuals hired via "battlefield promotions" (e.g., skills, abilities, performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 30.8 | 57.7 | 7.7 | 0.0 | 3.8 | 0.0 | 0.0 | 26 |
| 2299-NY | ||||||||
| 2399-PHI | 22.2 | 48.1 | 11.1 | 11.1 | 3.7 | 3.7 | 0.0 | 27 |
| 2599-CHI | 26.1 | 43.5 | 21.7 | 0.0 | 0.0 | 0.0 | 8.7 | 23 |
| 2999-ATL | 18.5 | 59.3 | 18.5 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 43.2 | 48.6 | 5.4 | 0.0 | 0.0 | 0.0 | 2.7 | 37 |
| 3299-LA | 41.7 | 29.2 | 12.5 | 16.7 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 31.1 | 48.2 | 12.2 | 4.9 | 1.2 | 0.6 | 1.8 | 164 |
6d. Quality of individuals hired directly via USAJOBS (e.g., skills, abilities, performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 25.0 | 50.0 | 10.7 | 3.6 | 7.1 | 0.0 | 3.6 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 7.4 | 44.4 | 29.6 | 14.8 | 3.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 12.5 | 41.7 | 25.0 | 16.7 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 11.1 | 74.1 | 14.8 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 21.6 | 43.2 | 18.9 | 5.4 | 2.7 | 2.7 | 5.4 | 37 |
| 3299-LA | 12.5 | 33.3 | 33.3 | 12.5 | 4.2 | 4.2 | 0.0 | 24 |
| Total | 15.6 | 47.9 | 21.6 | 8.4 | 3.6 | 1.2 | 1.8 | 167 |
6e. Fingerprinting procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 7.4 | 37.0 | 14.8 | 25.9 | 11.1 | 3.7 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 7.4 | 22.2 | 25.9 | 29.6 | 14.8 | 0.0 | 0.0 | 27 |
| 2599-CHI | 12.5 | 33.3 | 37.5 | 12.5 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 19.2 | 46.2 | 11.5 | 15.4 | 7.7 | 0.0 | 0.0 | 26 |
| 3199-DAL | 13.5 | 40.5 | 13.5 | 16.2 | 10.8 | 2.7 | 2.7 | 37 |
| 3299-LA | 4.2 | 54.2 | 4.2 | 29.2 | 8.3 | 0.0 | 0.0 | 24 |
| Total | 10.9 | 38.8 | 17.6 | 21.2 | 9.7 | 1.2 | 0.6 | 165 |
6f. Background check procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 35.7 | 14.3 | 25.0 | 25.0 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 3.7 | 14.8 | 14.8 | 40.7 | 25.9 | 0.0 | 0.0 | 27 |
| 2599-CHI | 8.7 | 26.1 | 26.1 | 17.4 | 21.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 11.5 | 11.5 | 11.5 | 30.8 | 34.6 | 0.0 | 0.0 | 26 |
| 3199-DAL | 0.0 | 18.9 | 10.8 | 40.5 | 21.6 | 0.0 | 8.1 | 37 |
| 3299-LA | 0.0 | 33.3 | 12.5 | 29.2 | 25.0 | 0.0 | 0.0 | 24 |
| Total | 3.6 | 23.0 | 14.5 | 31.5 | 25.5 | 0.0 | 1.8 | 165 |
6g. Readiness of office management team to support ACO activities
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.8 | 59.3 | 14.8 | 3.7 | 7.4 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 29.6 | 22.2 | 22.2 | 14.8 | 11.1 | 0.0 | 0.0 | 27 |
| 2599-CHI | 16.7 | 54.2 | 20.8 | 8.3 | 0.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 14.8 | 63.0 | 7.4 | 7.4 | 7.4 | 0.0 | 0.0 | 27 |
| 3199-DAL | 37.8 | 40.5 | 5.4 | 10.8 | 2.7 | 0.0 | 2.7 | 37 |
| 3299-LA | 8.3 | 62.5 | 12.5 | 12.5 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 21.7 | 49.4 | 13.3 | 9.6 | 5.4 | 0.0 | 0.6 | 166 |
6h. If you would like to comment about other aspects of hiring ACO managers with which you are either satisfied or dissatisfied, please do so in the box below.
Recruitment for Field Workers (e.g., Enumerators and Census Field Supervisors)
7. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of recruitment for field workers (i.e., enumerators and census field supervisors)?
7a. Total ACO recruiting goal
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.2 | 44.8 | 31.0 | 3.4 | 0.0 | 3.4 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 23.1 | 50.0 | 11.5 | 7.7 | 7.7 | 0.0 | 0.0 | 26 |
| 2599-CHI | 28.0 | 52.0 | 8.0 | 8.0 | 4.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 42.3 | 46.2 | 7.7 | 3.8 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 35.1 | 45.9 | 10.8 | 8.1 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 29.2 | 62.5 | 8.3 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 29.3 | 49.7 | 13.2 | 5.4 | 1.8 | 0.6 | 0.0 | 167 |
7b. Total number of applicants relative to ACO recruiting goal
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 31.0 | 37.9 | 24.1 | 3.4 | 3.4 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 25.9 | 44.4 | 7.4 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| 2599-CHI | 36.0 | 40.0 | 12.0 | 12.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 33.3 | 59.3 | 7.4 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 32.4 | 40.5 | 13.5 | 13.5 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 41.7 | 41.7 | 12.5 | 4.2 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 33.1 | 43.8 | 13.0 | 7.7 | 2.4 | 0.0 | 0.0 | 169 |
7c. Number of applicants with the language skills needed in your area
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.3 | 41.4 | 31.0 | 17.2 | 0.0 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 11.1 | 44.4 | 25.9 | 11.1 | 0.0 | 3.7 | 3.7 | 27 |
| 2599-CHI | 25.0 | 41.7 | 8.3 | 25.0 | 0.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 29.6 | 51.9 | 14.8 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 35.1 | 40.5 | 13.5 | 5.4 | 0.0 | 2.7 | 2.7 | 37 |
| 3299-LA | 29.2 | 33.3 | 16.7 | 12.5 | 0.0 | 4.2 | 4.2 | 24 |
| Total | 23.8 | 42.3 | 18.5 | 11.9 | 0.0 | 1.8 | 1.8 | 168 |
7d. Quality of applicants (e.g., skills, abilities, performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.7 | 33.3 | 40.7 | 7.4 | 7.4 | 7.4 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 63.0 | 29.6 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 12.0 | 44.0 | 24.0 | 20.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 28.0 | 52.0 | 12.0 | 8.0 | 0.0 | 0.0 | 0.0 | 25 |
| 3199-DAL | 13.5 | 48.6 | 29.7 | 8.1 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 16.7 | 41.7 | 20.8 | 16.7 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 12.1 | 47.3 | 26.7 | 10.3 | 2.4 | 1.2 | 0.0 | 165 |
7e. Geographical distribution of applicants (i.e., Are the right numbers of applicants located throughout the area to get the work done?)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 20.7 | 44.8 | 20.7 | 13.8 | 0.0 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 14.8 | 63.0 | 14.8 | 7.4 | 0.0 | 0.0 | 0.0 | 27 |
| 2599-CHI | 20.0 | 48.0 | 20.0 | 8.0 | 4.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 22.2 | 55.6 | 11.1 | 11.1 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 8.1 | 45.9 | 29.7 | 13.5 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 20.8 | 50.0 | 16.7 | 12.5 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 17.2 | 50.9 | 19.5 | 11.2 | 1.2 | 0.0 | 0.0 | 169 |
7f. Overall recruiting progress to meet later ACO hiring goals
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.9 | 32.1 | 17.9 | 21.4 | 7.1 | 3.6 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 18.5 | 44.4 | 11.1 | 22.2 | 3.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 29.2 | 54.2 | 12.5 | 4.2 | 0.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 29.6 | 55.6 | 7.4 | 7.4 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 30.6 | 47.2 | 16.7 | 5.6 | 0.0 | 0.0 | 0.0 | 36 |
| 3299-LA | 29.2 | 45.8 | 16.7 | 0.0 | 8.3 | 0.0 | 0.0 | 24 |
| Total | 25.9 | 46.4 | 13.9 | 10.2 | 3.0 | 0.6 | 0.0 | 166 |
7g. Changes in enumerator pay rates to support recruiting and hiring goals
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 51.7 | 37.9 | 3.4 | 0.0 | 6.9 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 51.9 | 29.6 | 11.1 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 60.0 | 36.0 | 4.0 | 0.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 40.7 | 48.1 | 3.7 | 3.7 | 0.0 | 0.0 | 3.7 | 27 |
| 3199-DAL | 64.9 | 35.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 41.7 | 54.2 | 0.0 | 0.0 | 0.0 | 4.2 | 0.0 | 24 |
| Total | 52.7 | 39.6 | 3.6 | 1.2 | 1.8 | 0.6 | 0.6 | 169 |
7h. If you would like to comment about other aspects of field worker recruitment with which you are either satisfied or dissatisfied, please do so in the box below.
Training Activities
8. In general, how satisfied or dissatisfied have you been with the following recently completed and ongoing trainings to prepare the ACO workforce (e.g., timing, content, quality, logistics)?
8a. Group Quarters Advance Contact training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.3 | 48.3 | 20.7 | 17.2 | 3.4 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 42.3 | 23.1 | 3.8 | 11.5 | 3.8 | 0.0 | 26 |
| 2599-CHI | 20.0 | 48.0 | 12.0 | 20.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2999-ATL | 37.0 | 59.3 | 0.0 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 32.4 | 43.2 | 10.8 | 8.1 | 2.7 | 0.0 | 2.7 | 37 |
| 3299-LA | 8.3 | 62.5 | 0.0 | 20.8 | 4.2 | 4.2 | 0.0 | 24 |
| Total | 21.4 | 50.0 | 11.3 | 11.9 | 3.6 | 1.2 | 0.6 | 168 |
8b. Enumerate Transitory Locations Advance Contact training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 13.8 | 41.4 | 27.6 | 6.9 | 3.4 | 6.9 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 38.5 | 26.9 | 7.7 | 7.7 | 3.8 | 0.0 | 26 |
| 2599-CHI | 25.0 | 41.7 | 8.3 | 25.0 | 0.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 40.7 | 55.6 | 0.0 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 24.3 | 48.6 | 13.5 | 8.1 | 2.7 | 0.0 | 2.7 | 37 |
| 3299-LA | 8.3 | 58.3 | 4.2 | 16.7 | 8.3 | 4.2 | 0.0 | 24 |
| Total | 21.6 | 47.3 | 13.8 | 10.8 | 3.6 | 2.4 | 0.6 | 167 |
8c. Update/Leave training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.9 | 34.5 | 20.7 | 3.4 | 3.4 | 0.0 | 31.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 19.2 | 15.4 | 3.8 | 7.7 | 3.8 | 34.6 | 26 |
| 2599-CHI | 12.5 | 37.5 | 12.5 | 20.8 | 0.0 | 0.0 | 16.7 | 24 |
| 2999-ATL | 40.7 | 51.9 | 3.7 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 8.1 | 48.6 | 13.5 | 5.4 | 0.0 | 0.0 | 24.3 | 37 |
| 3299-LA | 12.5 | 41.7 | 8.3 | 4.2 | 0.0 | 4.2 | 29.2 | 24 |
| Total | 15.6 | 39.5 | 12.6 | 6.6 | 1.8 | 1.2 | 22.8 | 167 |
8d. Update/Enumerate training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.7 | 28.6 | 25.0 | 3.6 | 3.6 | 3.6 | 25.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 11.5 | 26.9 | 11.5 | 3.8 | 7.7 | 11.5 | 26.9 | 26 |
| 2599-CHI | 8.7 | 39.1 | 8.7 | 21.7 | 0.0 | 0.0 | 21.7 | 23 |
| 2999-ATL | 33.3 | 48.1 | 7.4 | 3.7 | 0.0 | 0.0 | 7.4 | 27 |
| 3199-DAL | 8.1 | 37.8 | 16.2 | 5.4 | 0.0 | 0.0 | 32.4 | 37 |
| 3299-LA | 8.3 | 37.5 | 4.2 | 4.2 | 0.0 | 4.2 | 41.7 | 24 |
| Total | 13.3 | 36.4 | 12.7 | 6.7 | 1.8 | 3.0 | 26.1 | 165 |
8e. If you would like to comment about specific aspects of these workforce trainings with which you are either satisfied or dissatisfied, please do so in the box below.
Group Quarters Advance Contact
9. In general, how satisfied or dissatisfied have you been with the following aspects of the Group Quarters Advance Contact (GQAC) operation?
9a. Preparation for GQAC (e.g., guidance and training)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 13.8 | 41.4 | 31.0 | 13.8 | 0.0 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 19.2 | 42.3 | 15.4 | 7.7 | 11.5 | 3.8 | 0.0 | 26 |
| 2599-CHI | 16.7 | 58.3 | 12.5 | 8.3 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 37.0 | 51.9 | 3.7 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 3199-DAL | 21.6 | 48.6 | 18.9 | 8.1 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 16.7 | 37.5 | 16.7 | 20.8 | 4.2 | 4.2 | 0.0 | 24 |
| Total | 21.0 | 46.7 | 16.8 | 10.2 | 4.2 | 1.2 | 0.0 | 167 |
9b. IT support (e.g., devices, accounts, systems, help desk)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 27.6 | 27.6 | 20.7 | 17.2 | 6.9 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 19.2 | 34.6 | 26.9 | 7.7 | 7.7 | 3.8 | 0.0 | 26 |
| 2599-CHI | 17.4 | 26.1 | 17.4 | 8.7 | 30.4 | 0.0 | 0.0 | 23 |
| 2999-ATL | 29.6 | 37.0 | 11.1 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| 3199-DAL | 32.4 | 29.7 | 18.9 | 8.1 | 10.8 | 0.0 | 0.0 | 37 |
| 3299-LA | 8.3 | 50.0 | 8.3 | 16.7 | 12.5 | 4.2 | 0.0 | 24 |
| Total | 23.5 | 33.7 | 17.5 | 11.4 | 12.7 | 1.2 | 0.0 | 166 |
9c. How GQAC has prepared the ACO for GQE
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 13.8 | 41.4 | 31.0 | 10.3 | 0.0 | 3.4 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 42.3 | 23.1 | 7.7 | 7.7 | 3.8 | 0.0 | 26 |
| 2599-CHI | 33.3 | 37.5 | 20.8 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 40.7 | 48.1 | 3.7 | 0.0 | 3.7 | 0.0 | 3.7 | 27 |
| 3199-DAL | 21.6 | 56.8 | 18.9 | 0.0 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 12.5 | 50.0 | 4.2 | 25.0 | 0.0 | 8.3 | 0.0 | 24 |
| Total | 22.8 | 46.7 | 17.4 | 7.2 | 3.0 | 2.4 | 0.6 | 167 |
9d. If you would like to comment about other aspects of the GQAC operation with which you are either satisfied or dissatisfied, please do so in the box below.
Enumerate Transitory Locations Advance Contact
10. In general, how satisfied or dissatisfied have you been with the following aspects of the Enumerate Transitory Locations Advance Contact (ETLAC) operation?
10a. Preparation for ETLAC (e.g., guidance and training)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.9 | 34.5 | 37.9 | 6.9 | 3.4 | 6.9 | 3.4 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 30.8 | 23.1 | 11.5 | 7.7 | 7.7 | 3.8 | 26 |
| 2599-CHI | 17.4 | 56.5 | 8.7 | 8.7 | 8.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 33.3 | 66.7 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 11.4 | 48.6 | 25.7 | 14.3 | 0.0 | 0.0 | 0.0 | 35 |
| 3299-LA | 12.5 | 45.8 | 20.8 | 12.5 | 0.0 | 8.3 | 0.0 | 24 |
| Total | 15.9 | 47.0 | 20.1 | 9.1 | 3.0 | 3.7 | 1.2 | 164 |
10b. IT support (e.g., devices, accounts, systems, help desk)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 17.2 | 31.0 | 20.7 | 13.8 | 0.0 | 10.3 | 6.9 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 20.0 | 36.0 | 24.0 | 8.0 | 0.0 | 4.0 | 8.0 | 25 |
| 2599-CHI | 13.0 | 43.5 | 17.4 | 4.3 | 21.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 33.3 | 37.0 | 14.8 | 11.1 | 3.7 | 0.0 | 0.0 | 27 |
| 3199-DAL | 27.8 | 36.1 | 25.0 | 8.3 | 2.8 | 0.0 | 0.0 | 36 |
| 3299-LA | 13.0 | 47.8 | 17.4 | 13.0 | 4.3 | 4.3 | 0.0 | 23 |
| Total | 21.5 | 38.0 | 20.2 | 9.8 | 4.9 | 3.1 | 2.5 | 163 |
10c. How ETLAC has prepared the ACO for ETL
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.9 | 41.4 | 27.6 | 3.4 | 0.0 | 17.2 | 3.4 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 15.4 | 26.9 | 23.1 | 11.5 | 11.5 | 3.8 | 7.7 | 26 |
| 2599-CHI | 17.4 | 52.2 | 8.7 | 13.0 | 8.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 37.0 | 51.9 | 7.4 | 0.0 | 0.0 | 0.0 | 3.7 | 27 |
| 3199-DAL | 20.0 | 48.6 | 17.1 | 11.4 | 0.0 | 2.9 | 0.0 | 35 |
| 3299-LA | 12.5 | 45.8 | 20.8 | 8.3 | 0.0 | 12.5 | 0.0 | 24 |
| Total | 18.3 | 44.5 | 17.7 | 7.9 | 3.0 | 6.1 | 2.4 | 164 |
10d. If you would like to comment about other aspects of the ETLAC operation with which you are either satisfied or dissatisfied, please do so in the box below.
Partnership Program
11. In general, how satisfied or dissatisfied have you been with the following aspects of the partnership program?
11a. Communication and coordination between the ACO and partnership program specialist
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.7 | 42.9 | 14.3 | 17.9 | 14.3 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 3.8 | 26.9 | 23.1 | 11.5 | 34.6 | 0.0 | 0.0 | 26 |
| 2599-CHI | 4.3 | 13.0 | 13.0 | 26.1 | 43.5 | 0.0 | 0.0 | 23 |
| 2999-ATL | 7.4 | 29.6 | 11.1 | 22.2 | 25.9 | 0.0 | 3.7 | 27 |
| 3199-DAL | 16.2 | 29.7 | 21.6 | 13.5 | 16.2 | 2.7 | 0.0 | 37 |
| 3299-LA | 20.8 | 33.3 | 12.5 | 16.7 | 16.7 | 0.0 | 0.0 | 24 |
| Total | 10.9 | 29.7 | 16.4 | 17.6 | 24.2 | 0.6 | 0.6 | 165 |
11b. Responsiveness to ACO requests
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.3 | 35.7 | 25.0 | 10.7 | 14.3 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 24.0 | 24.0 | 12.0 | 32.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.3 | 17.4 | 8.7 | 30.4 | 39.1 | 0.0 | 0.0 | 23 |
| 2999-ATL | 14.8 | 22.2 | 18.5 | 25.9 | 18.5 | 0.0 | 0.0 | 27 |
| 3199-DAL | 10.8 | 32.4 | 29.7 | 16.2 | 8.1 | 2.7 | 0.0 | 37 |
| 3299-LA | 25.0 | 29.2 | 12.5 | 16.7 | 16.7 | 0.0 | 0.0 | 24 |
| Total | 12.8 | 27.4 | 20.7 | 18.3 | 20.1 | 0.6 | 0.0 | 164 |
11c. Helpfulness to ACO operations
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.8 | 37.0 | 25.9 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 7.7 | 23.1 | 23.1 | 15.4 | 30.8 | 0.0 | 0.0 | 26 |
| 2599-CHI | 0.0 | 17.4 | 13.0 | 30.4 | 39.1 | 0.0 | 0.0 | 23 |
| 2999-ATL | 14.8 | 25.9 | 18.5 | 25.9 | 14.8 | 0.0 | 0.0 | 27 |
| 3199-DAL | 13.9 | 25.0 | 36.1 | 11.1 | 11.1 | 2.8 | 0.0 | 36 |
| 3299-LA | 29.2 | 20.8 | 12.5 | 16.7 | 20.8 | 0.0 | 0.0 | 24 |
| Total | 13.5 | 25.2 | 22.7 | 17.8 | 20.2 | 0.6 | 0.0 | 163 |
11d. Assistance with local challenges
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.7 | 39.3 | 21.4 | 17.9 | 10.7 | 0.0 | 0.0 | 28 |
| 2299-NY | ||||||||
| 2399-PHI | 3.8 | 15.4 | 30.8 | 15.4 | 30.8 | 3.8 | 0.0 | 26 |
| 2599-CHI | 4.3 | 8.7 | 21.7 | 30.4 | 34.8 | 0.0 | 0.0 | 23 |
| 2999-ATL | 15.4 | 23.1 | 34.6 | 11.5 | 15.4 | 0.0 | 0.0 | 26 |
| 3199-DAL | 13.9 | 16.7 | 47.2 | 13.9 | 5.6 | 2.8 | 0.0 | 36 |
| 3299-LA | 21.7 | 26.1 | 17.4 | 17.4 | 17.4 | 0.0 | 0.0 | 23 |
| Total | 11.7 | 21.6 | 30.2 | 17.3 | 17.9 | 1.2 | 0.0 | 162 |
11e. Clarity of roles and responsibilities between the ACO and partnership program specialist
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 7.4 | 44.4 | 14.8 | 22.2 | 11.1 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 16.0 | 24.0 | 16.0 | 32.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.5 | 9.1 | 9.1 | 31.8 | 45.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 18.5 | 14.8 | 29.6 | 18.5 | 18.5 | 0.0 | 0.0 | 27 |
| 3199-DAL | 13.5 | 32.4 | 16.2 | 18.9 | 16.2 | 2.7 | 0.0 | 37 |
| 3299-LA | 8.3 | 33.3 | 12.5 | 20.8 | 25.0 | 0.0 | 0.0 | 24 |
| Total | 11.1 | 25.9 | 17.9 | 21.0 | 23.5 | 0.6 | 0.0 | 162 |
11f. Quality of partnership program specialist (e.g., skills, abilities, performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 18.5 | 29.6 | 25.9 | 14.8 | 11.1 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 20.0 | 28.0 | 8.0 | 24.0 | 4.0 | 4.0 | 25 |
| 2599-CHI | 4.5 | 22.7 | 18.2 | 18.2 | 31.8 | 4.5 | 0.0 | 22 |
| 2999-ATL | 18.5 | 25.9 | 25.9 | 11.1 | 14.8 | 3.7 | 0.0 | 27 |
| 3199-DAL | 21.6 | 35.1 | 24.3 | 2.7 | 13.5 | 2.7 | 0.0 | 37 |
| 3299-LA | 16.7 | 41.7 | 4.2 | 8.3 | 25.0 | 4.2 | 0.0 | 24 |
| Total | 16.0 | 29.6 | 21.6 | 9.9 | 19.1 | 3.1 | 0.6 | 162 |
11g. Opportunities to provide feedback on the program
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.8 | 22.2 | 25.9 | 11.1 | 22.2 | 3.7 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 4.0 | 20.0 | 28.0 | 20.0 | 20.0 | 4.0 | 4.0 | 25 |
| 2599-CHI | 4.5 | 9.1 | 18.2 | 27.3 | 40.9 | 0.0 | 0.0 | 22 |
| 2999-ATL | 18.5 | 18.5 | 33.3 | 7.4 | 18.5 | 3.7 | 0.0 | 27 |
| 3199-DAL | 5.4 | 27.0 | 27.0 | 21.6 | 16.2 | 2.7 | 0.0 | 37 |
| 3299-LA | 20.8 | 20.8 | 20.8 | 16.7 | 20.8 | 0.0 | 0.0 | 24 |
| Total | 11.1 | 20.4 | 25.9 | 17.3 | 22.2 | 2.5 | 0.6 | 162 |
11h. Input provided by partnership program to ACO action plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.8 | 29.6 | 18.5 | 18.5 | 11.1 | 0.0 | 7.4 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 16.0 | 28.0 | 16.0 | 28.0 | 4.0 | 0.0 | 25 |
| 2599-CHI | 4.5 | 9.1 | 9.1 | 22.7 | 54.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 14.8 | 22.2 | 29.6 | 14.8 | 18.5 | 0.0 | 0.0 | 27 |
| 3199-DAL | 2.7 | 32.4 | 29.7 | 8.1 | 18.9 | 5.4 | 2.7 | 37 |
| 3299-LA | 17.4 | 17.4 | 13.0 | 17.4 | 26.1 | 8.7 | 0.0 | 23 |
| Total | 9.9 | 22.4 | 22.4 | 15.5 | 24.8 | 3.1 | 1.9 | 161 |
11i. If you would like to comment about other aspects of the partnership program with which you are either satisfied or dissatisfied, please do so in the box below.
Work Environment
12. Considering all aspects of your experience during the entire time you have been ACOM during the 2020 Census, please indicate the extent to which you agree or disagree with the following statements about your work environment.
12a. My immediate supervisor(s) treated me fairly and with respect.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 63.0 | 29.6 | 3.7 | 0.0 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 44.4 | 29.6 | 11.1 | 7.4 | 3.7 | 3.7 | 0.0 | 27 |
| 2599-CHI | 52.2 | 34.8 | 0.0 | 8.7 | 4.3 | 0.0 | 0.0 | 23 |
| 2999-ATL | 66.7 | 29.6 | 3.7 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 70.3 | 18.9 | 8.1 | 2.7 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 58.3 | 25.0 | 8.3 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 60.0 | 27.3 | 6.1 | 3.6 | 2.4 | 0.6 | 0.0 | 165 |
12b. My job made good use of my skills and abilities.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 44.4 | 44.4 | 3.7 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 61.5 | 19.2 | 11.5 | 3.8 | 3.8 | 0.0 | 0.0 | 26 |
| 2599-CHI | 56.5 | 26.1 | 13.0 | 4.3 | 0.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 65.4 | 34.6 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 64.9 | 27.0 | 2.7 | 5.4 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 62.5 | 33.3 | 4.2 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 59.5 | 30.7 | 5.5 | 3.1 | 1.2 | 0.0 | 0.0 | 163 |
12c. In general, I was utilized effectively.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 37.0 | 44.4 | 14.8 | 0.0 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 40.7 | 33.3 | 18.5 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 2599-CHI | 47.8 | 39.1 | 4.3 | 8.7 | 0.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 55.6 | 44.4 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 56.8 | 35.1 | 5.4 | 2.7 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 58.3 | 33.3 | 8.3 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 49.7 | 38.2 | 8.5 | 2.4 | 1.2 | 0.0 | 0.0 | 165 |
12d. My immediate supervisor(s) acted with honesty and integrity toward me.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 59.3 | 29.6 | 3.7 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 50.0 | 26.9 | 11.5 | 3.8 | 3.8 | 3.8 | 0.0 | 26 |
| 2599-CHI | 56.5 | 30.4 | 4.3 | 8.7 | 0.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 74.1 | 18.5 | 7.4 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 70.3 | 18.9 | 8.1 | 2.7 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 66.7 | 20.8 | 8.3 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 63.4 | 23.8 | 7.3 | 3.0 | 1.8 | 0.6 | 0.0 | 164 |
12e. My immediate supervisor(s) ensured that there was a clear link between my performance and recognition of it.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 33.3 | 25.9 | 25.9 | 7.4 | 3.7 | 0.0 | 3.7 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 33.3 | 29.6 | 11.1 | 11.1 | 7.4 | 7.4 | 0.0 | 27 |
| 2599-CHI | 34.8 | 21.7 | 21.7 | 8.7 | 13.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 55.6 | 37.0 | 3.7 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 62.2 | 18.9 | 16.2 | 2.7 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 54.2 | 33.3 | 8.3 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 46.7 | 27.3 | 14.5 | 5.5 | 4.2 | 1.2 | 0.6 | 165 |
12f. My immediate supervisor(s) made decisions in a timely manner.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 37.0 | 29.6 | 22.2 | 7.4 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 29.6 | 37.0 | 7.4 | 11.1 | 11.1 | 3.7 | 0.0 | 27 |
| 2599-CHI | 30.4 | 21.7 | 17.4 | 26.1 | 4.3 | 0.0 | 0.0 | 23 |
| 2999-ATL | 59.3 | 33.3 | 0.0 | 0.0 | 7.4 | 0.0 | 0.0 | 27 |
| 3199-DAL | 59.5 | 29.7 | 10.8 | 0.0 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 52.2 | 39.1 | 0.0 | 4.3 | 4.3 | 0.0 | 0.0 | 23 |
| Total | 45.7 | 31.7 | 9.8 | 7.3 | 4.9 | 0.6 | 0.0 | 164 |
12g. My immediate supervisor(s) respected and valued differences among individuals (e.g., sex, race, sexual orientation, national origin, religion, age, cultural background, disability).
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 63.0 | 33.3 | 0.0 | 0.0 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 44.4 | 29.6 | 14.8 | 7.4 | 0.0 | 3.7 | 0.0 | 27 |
| 2599-CHI | 65.2 | 21.7 | 4.3 | 8.7 | 0.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 70.4 | 18.5 | 7.4 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 73.0 | 21.6 | 2.7 | 0.0 | 0.0 | 2.7 | 0.0 | 37 |
| 3299-LA | 75.0 | 16.7 | 4.2 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 65.5 | 23.6 | 5.5 | 3.0 | 1.2 | 1.2 | 0.0 | 165 |
12h. Sufficient effort was made to get the opinions and thinking of people who work here.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 29.6 | 29.6 | 22.2 | 11.1 | 7.4 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 29.6 | 22.2 | 18.5 | 14.8 | 11.1 | 3.7 | 0.0 | 27 |
| 2599-CHI | 34.8 | 30.4 | 4.3 | 13.0 | 17.4 | 0.0 | 0.0 | 23 |
| 2999-ATL | 51.9 | 37.0 | 7.4 | 3.7 | 0.0 | 0.0 | 0.0 | 27 |
| 3199-DAL | 45.9 | 29.7 | 13.5 | 10.8 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 66.7 | 25.0 | 4.2 | 4.2 | 0.0 | 0.0 | 0.0 | 24 |
| Total | 43.0 | 29.1 | 12.1 | 9.7 | 5.5 | 0.6 | 0.0 | 165 |
12i. The RCC was responsive to problems the ACO reported.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 14.8 | 33.3 | 18.5 | 14.8 | 18.5 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 14.8 | 37.0 | 7.4 | 22.2 | 14.8 | 0.0 | 3.7 | 27 |
| 2599-CHI | 13.0 | 26.1 | 26.1 | 17.4 | 17.4 | 0.0 | 0.0 | 23 |
| 2999-ATL | 25.9 | 40.7 | 22.2 | 3.7 | 3.7 | 3.7 | 0.0 | 27 |
| 3199-DAL | 18.9 | 43.2 | 18.9 | 13.5 | 5.4 | 0.0 | 0.0 | 37 |
| 3299-LA | 16.7 | 37.5 | 25.0 | 8.3 | 12.5 | 0.0 | 0.0 | 24 |
| Total | 17.6 | 37.0 | 19.4 | 13.3 | 11.5 | 0.6 | 0.6 | 165 |
12j. My management team received the guidance and training needed to meet ACO goals.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 11.1 | 55.6 | 22.2 | 3.7 | 7.4 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 18.5 | 44.4 | 14.8 | 14.8 | 7.4 | 0.0 | 0.0 | 27 |
| 2599-CHI | 34.8 | 21.7 | 21.7 | 17.4 | 4.3 | 0.0 | 0.0 | 23 |
| 2999-ATL | 33.3 | 48.1 | 11.1 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| 3199-DAL | 35.1 | 37.8 | 21.6 | 2.7 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 16.7 | 58.3 | 16.7 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 25.5 | 44.2 | 18.2 | 7.3 | 4.8 | 0.0 | 0.0 | 165 |
12k. Training I received as ACOM prepared me to do my job.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 7.4 | 44.4 | 11.1 | 33.3 | 3.7 | 0.0 | 0.0 | 27 |
| 2299-NY | ||||||||
| 2399-PHI | 7.4 | 25.9 | 18.5 | 18.5 | 22.2 | 3.7 | 3.7 | 27 |
| 2599-CHI | 21.7 | 30.4 | 17.4 | 17.4 | 13.0 | 0.0 | 0.0 | 23 |
| 2999-ATL | 14.8 | 44.4 | 11.1 | 11.1 | 11.1 | 0.0 | 7.4 | 27 |
| 3199-DAL | 10.8 | 35.1 | 24.3 | 21.6 | 8.1 | 0.0 | 0.0 | 37 |
| 3299-LA | 4.2 | 25.0 | 33.3 | 20.8 | 12.5 | 0.0 | 4.2 | 24 |
| Total | 10.9 | 34.5 | 19.4 | 20.6 | 11.5 | 0.6 | 2.4 | 165 |
12l. If you would like to comment about other aspects of the work environment with which you are either satisfied or dissatisfied, please do so in the box below.
Other Comments
13. If you would like to comment about (a) other practices, challenges, or factors that have affected the ACO's preparation for the census over the last few months, or (b) topics that you think we should consider exploring in future surveys, please do so in the box below.
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Thank You
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