Survey of Area Census Office Managers Questionnaire 2 (4/6/20 - 4/13/20)
U.S. Government Accountability Office
Contents
- Introduction
- Background
- Pandemic Preparedness and Response
- Recruiting and Hiring for Field Workers (U/L, U/E, NRFU, etc.)
- Training Activities
- Group Quarters Advance Contact
- Enumerate Transitory Locations Advance Contact
- Partnership Program
- Information Technology
- Work Environment
- Update Leave
- Update Enumerate
- Comments
- Thank You
Introduction
Thank you in advance for taking the time to share this information with GAO. If you have any questions about the survey, please (the name and contact information for three GAO staff appeared here).
Background
1. Have you previously participated in GAO's ACOM survey as ACOM or Acting ACOM for this ACO (_____)?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 66.7 | 33.3 | 0.0 | 33 |
| 2299-NY | ||||
| 2399-PHI | 70.8 | 25.0 | 4.2 | 24 |
| 2599-CHI | 75.0 | 20.8 | 4.2 | 24 |
| 2999-ATL | 61.3 | 29.0 | 9.7 | 31 |
| 3199-DAL | 75.6 | 22.0 | 2.4 | 41 |
| 3299-LA | 74.1 | 25.9 | 0.0 | 27 |
| Total | 70.6 | 26.1 | 3.3 | 180 |
2. The Census Bureau provided us with your name and email address. Is the following information correct?
Name: _____
Email: _____
Phone number
Please provide the following information so that we can contact you, if necessary, to clarify your responses.
First and last name:
Telephone number (Include area code):
E-mail address:
3. In what month and year did you become ACOM or acting ACOM?
4. Aside from the 2020 Census, do you have any prior Census Bureau work experience (e.g., ACS, Census 2010, 2000, etc.)?
Note: This question was skipped if respondents reported they had previously participated in GAO's ACOM survey as ACOM or Acting ACOM for the designated ACO.
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 27.3 | 72.7 | 0.0 | 11 |
| 2299-NY | ||||
| 2399-PHI | 14.3 | 85.7 | 0.0 | 7 |
| 2599-CHI | 40.0 | 60.0 | 0.0 | 5 |
| 2999-ATL | 41.7 | 58.3 | 0.0 | 12 |
| 3199-DAL | 33.3 | 66.7 | 0.0 | 9 |
| 3299-LA | 14.3 | 85.7 | 0.0 | 7 |
| Total | 29.4 | 70.6 | 0.0 | 51 |
5. If you are not the ACOM or Acting ACOM, please provide your title:
Pandemic Preparedness and Response
6. Over the last 2 weeks, how satisfied or dissatisfied have you beenwith the following aspects of pandemic preparedness and response?
6a. Clarity of HQ communication regarding its pandemic plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 36.4 | 21.2 | 18.2 | 15.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 36.0 | 12.0 | 28.0 | 12.0 | 0.0 | 4.0 | 25 |
| 2599-CHI | 0.0 | 29.2 | 16.7 | 25.0 | 25.0 | 0.0 | 4.2 | 24 |
| 2999-ATL | 12.9 | 38.7 | 12.9 | 25.8 | 6.5 | 3.2 | 0.0 | 31 |
| 3199-DAL | 7.5 | 40.0 | 17.5 | 15.0 | 20.0 | 0.0 | 0.0 | 40 |
| 3299-LA | 0.0 | 18.5 | 7.4 | 48.1 | 25.9 | 0.0 | 0.0 | 27 |
| Total | 6.7 | 33.9 | 15.0 | 25.6 | 17.2 | 0.6 | 1.1 | 180 |
6b. Clarity of RCC communication regarding its pandemic plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 45.5 | 15.2 | 18.2 | 12.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 36.0 | 20.0 | 16.0 | 12.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.2 | 16.7 | 20.8 | 20.8 | 37.5 | 0.0 | 0.0 | 24 |
| 2999-ATL | 12.9 | 41.9 | 9.7 | 32.3 | 3.2 | 0.0 | 0.0 | 31 |
| 3199-DAL | 7.5 | 45.0 | 15.0 | 15.0 | 17.5 | 0.0 | 0.0 | 40 |
| 3299-LA | 0.0 | 25.9 | 7.4 | 33.3 | 33.3 | 0.0 | 0.0 | 27 |
| Total | 8.3 | 36.7 | 14.4 | 22.2 | 18.3 | 0.0 | 0.0 | 180 |
6c. Timeliness of HQ communication regarding its pandemic plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 27.3 | 21.2 | 30.3 | 12.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 32.0 | 16.0 | 16.0 | 24.0 | 0.0 | 4.0 | 25 |
| 2599-CHI | 0.0 | 20.8 | 12.5 | 25.0 | 37.5 | 0.0 | 4.2 | 24 |
| 2999-ATL | 9.7 | 22.6 | 12.9 | 38.7 | 12.9 | 3.2 | 0.0 | 31 |
| 3199-DAL | 12.2 | 29.3 | 14.6 | 14.6 | 29.3 | 0.0 | 0.0 | 41 |
| 3299-LA | 0.0 | 11.1 | 11.1 | 29.6 | 48.1 | 0.0 | 0.0 | 27 |
| Total | 7.2 | 24.3 | 14.9 | 25.4 | 26.5 | 0.6 | 1.1 | 181 |
6d. Timeliness of RCC communication regarding its pandemic plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 36.4 | 27.3 | 18.2 | 6.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 36.0 | 16.0 | 16.0 | 16.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.2 | 12.5 | 20.8 | 25.0 | 37.5 | 0.0 | 0.0 | 24 |
| 2999-ATL | 9.7 | 22.6 | 22.6 | 38.7 | 6.5 | 0.0 | 0.0 | 31 |
| 3199-DAL | 14.6 | 34.1 | 14.6 | 9.8 | 26.8 | 0.0 | 0.0 | 41 |
| 3299-LA | 0.0 | 22.2 | 11.1 | 25.9 | 40.7 | 0.0 | 0.0 | 27 |
| Total | 9.9 | 28.2 | 18.8 | 21.5 | 21.5 | 0.0 | 0.0 | 181 |
6e. Adequacy of HQ pandemic guidance to protect the health of the census workers in the field
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 15.2 | 24.2 | 27.3 | 21.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 24.0 | 28.0 | 12.0 | 16.0 | 16.0 | 0.0 | 4.0 | 25 |
| 2599-CHI | 4.2 | 25.0 | 16.7 | 16.7 | 33.3 | 0.0 | 4.2 | 24 |
| 2999-ATL | 9.7 | 41.9 | 16.1 | 19.4 | 9.7 | 3.2 | 0.0 | 31 |
| 3199-DAL | 14.6 | 43.9 | 12.2 | 4.9 | 24.4 | 0.0 | 0.0 | 41 |
| 3299-LA | 0.0 | 26.9 | 11.5 | 38.5 | 23.1 | 0.0 | 0.0 | 26 |
| Total | 11.1 | 31.1 | 15.6 | 19.4 | 21.1 | 0.6 | 1.1 | 180 |
6f. Adequacy of RCC pandemic guidance to protect the health of the census workers in the field
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 27.3 | 30.3 | 18.2 | 18.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 20.0 | 40.0 | 16.0 | 8.0 | 16.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.2 | 33.3 | 25.0 | 12.5 | 25.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 12.9 | 45.2 | 12.9 | 22.6 | 6.5 | 0.0 | 0.0 | 31 |
| 3199-DAL | 14.6 | 46.3 | 7.3 | 7.3 | 24.4 | 0.0 | 0.0 | 41 |
| 3299-LA | 0.0 | 25.9 | 18.5 | 29.6 | 25.9 | 0.0 | 0.0 | 27 |
| Total | 9.9 | 37.0 | 17.7 | 16.0 | 19.3 | 0.0 | 0.0 | 181 |
6g. ACO's ability to manage employee concerns regarding health and safety on the job
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 36.4 | 27.3 | 12.1 | 15.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 28.0 | 32.0 | 12.0 | 16.0 | 12.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 8.3 | 33.3 | 20.8 | 12.5 | 25.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 22.6 | 35.5 | 3.2 | 25.8 | 9.7 | 3.2 | 0.0 | 31 |
| 3199-DAL | 14.6 | 61.0 | 4.9 | 7.3 | 12.2 | 0.0 | 0.0 | 41 |
| 3299-LA | 18.5 | 44.4 | 3.7 | 22.2 | 7.4 | 0.0 | 3.7 | 27 |
| Total | 16.6 | 42.0 | 11.6 | 15.5 | 13.3 | 0.6 | 0.6 | 181 |
6h. ACO's ability to safeguard employee health and safety on the job
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 30.3 | 24.2 | 21.2 | 18.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 24.0 | 28.0 | 12.0 | 20.0 | 16.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 4.2 | 37.5 | 20.8 | 12.5 | 25.0 | 0.0 | 0.0 | 24 |
| 2999-ATL | 19.4 | 32.3 | 12.9 | 22.6 | 9.7 | 3.2 | 0.0 | 31 |
| 3199-DAL | 9.8 | 56.1 | 4.9 | 12.2 | 17.1 | 0.0 | 0.0 | 41 |
| 3299-LA | 19.2 | 34.6 | 11.5 | 11.5 | 19.2 | 0.0 | 3.8 | 26 |
| Total | 13.3 | 37.8 | 13.9 | 16.7 | 17.2 | 0.6 | 0.6 | 180 |
6i. ACO's ability to maintain continuity of operations during a pandemic
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 45.5 | 24.2 | 9.1 | 12.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 33.3 | 37.5 | 12.5 | 4.2 | 8.3 | 0.0 | 4.2 | 24 |
| 2599-CHI | 0.0 | 33.3 | 25.0 | 25.0 | 16.7 | 0.0 | 0.0 | 24 |
| 2999-ATL | 19.4 | 29.0 | 25.8 | 16.1 | 9.7 | 0.0 | 0.0 | 31 |
| 3199-DAL | 14.6 | 53.7 | 19.5 | 2.4 | 9.8 | 0.0 | 0.0 | 41 |
| 3299-LA | 11.1 | 33.3 | 25.9 | 11.1 | 11.1 | 3.7 | 3.7 | 27 |
| Total | 14.4 | 40.0 | 22.2 | 10.6 | 11.1 | 0.6 | 1.1 | 180 |
6j. ACO's ability to address employee concerns regarding pay and leave
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 15.2 | 45.5 | 21.2 | 9.1 | 9.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 20.0 | 36.0 | 16.0 | 20.0 | 8.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 8.3 | 33.3 | 12.5 | 25.0 | 20.8 | 0.0 | 0.0 | 24 |
| 2999-ATL | 13.3 | 40.0 | 13.3 | 20.0 | 13.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 19.5 | 58.5 | 4.9 | 14.6 | 2.4 | 0.0 | 0.0 | 41 |
| 3299-LA | 11.1 | 37.0 | 11.1 | 14.8 | 22.2 | 0.0 | 3.7 | 27 |
| Total | 15.0 | 43.3 | 12.8 | 16.7 | 11.7 | 0.0 | 0.6 | 180 |
If you would like to comment about other aspects of pandemic preparedness and response with which you are either satisfied or dissatisfied, please do so in the box below.
Recruiting and Hiring for Field Workers (U/L, U/E, NRFU, etc.)
7. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of recruiting and hiring for field workers (i.e., enumerators and their census field supervisors)?
7a. Quality of individuals recruited (e.g., skills and abilities)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 41.9 | 29.0 | 0.0 | 3.2 | 3.2 | 22.6 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 56.0 | 20.0 | 4.0 | 0.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 0.0 | 33.3 | 20.8 | 8.3 | 0.0 | 0.0 | 37.5 | 24 |
| 2999-ATL | 6.5 | 29.0 | 22.6 | 9.7 | 3.2 | 6.5 | 22.6 | 31 |
| 3199-DAL | 9.8 | 26.8 | 29.3 | 9.8 | 0.0 | 0.0 | 24.4 | 41 |
| 3299-LA | 3.8 | 26.9 | 15.4 | 7.7 | 3.8 | 11.5 | 30.8 | 26 |
| Total | 3.9 | 34.8 | 23.6 | 6.7 | 1.7 | 3.4 | 25.8 | 178 |
7b. Quality of individuals hired (e.g., skills, abilities, and performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 37.5 | 25.0 | 9.4 | 3.1 | 3.1 | 21.9 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 48.0 | 16.0 | 4.0 | 4.0 | 0.0 | 28.0 | 25 |
| 2599-CHI | 0.0 | 37.5 | 16.7 | 8.3 | 0.0 | 0.0 | 37.5 | 24 |
| 2999-ATL | 6.5 | 32.3 | 19.4 | 9.7 | 6.5 | 0.0 | 25.8 | 31 |
| 3199-DAL | 9.8 | 29.3 | 31.7 | 7.3 | 0.0 | 0.0 | 22.0 | 41 |
| 3299-LA | 3.8 | 26.9 | 15.4 | 7.7 | 3.8 | 7.7 | 34.6 | 26 |
| Total | 3.9 | 34.6 | 21.8 | 7.8 | 2.8 | 1.7 | 27.4 | 179 |
7c. Total number of positions authorized
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.3 | 56.7 | 16.7 | 3.3 | 0.0 | 6.7 | 13.3 | 30 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 40.0 | 16.0 | 4.0 | 0.0 | 0.0 | 24.0 | 25 |
| 2599-CHI | 0.0 | 45.8 | 20.8 | 0.0 | 4.2 | 0.0 | 29.2 | 24 |
| 2999-ATL | 16.1 | 45.2 | 16.1 | 3.2 | 0.0 | 0.0 | 19.4 | 31 |
| 3199-DAL | 24.4 | 46.3 | 7.3 | 2.4 | 2.4 | 0.0 | 17.1 | 41 |
| 3299-LA | 15.4 | 42.3 | 15.4 | 3.8 | 0.0 | 0.0 | 23.1 | 26 |
| Total | 13.6 | 46.3 | 14.7 | 2.8 | 1.1 | 1.1 | 20.3 | 177 |
7d. Total number of authorized positions filled
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.5 | 54.8 | 16.1 | 3.2 | 3.2 | 6.5 | 9.7 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 40.0 | 28.0 | 0.0 | 0.0 | 0.0 | 24.0 | 25 |
| 2599-CHI | 4.2 | 37.5 | 20.8 | 4.2 | 4.2 | 0.0 | 29.2 | 24 |
| 2999-ATL | 12.9 | 38.7 | 12.9 | 9.7 | 0.0 | 0.0 | 25.8 | 31 |
| 3199-DAL | 14.6 | 39.0 | 17.1 | 7.3 | 4.9 | 0.0 | 17.1 | 41 |
| 3299-LA | 15.4 | 38.5 | 19.2 | 3.8 | 0.0 | 0.0 | 23.1 | 26 |
| Total | 10.7 | 41.6 | 18.5 | 5.1 | 2.2 | 1.1 | 20.8 | 178 |
7e. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.1 | 56.3 | 15.6 | 6.3 | 0.0 | 3.1 | 15.6 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 60.0 | 12.0 | 0.0 | 0.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 4.2 | 41.7 | 25.0 | 0.0 | 0.0 | 0.0 | 29.2 | 24 |
| 2999-ATL | 9.7 | 35.5 | 12.9 | 16.1 | 0.0 | 3.2 | 22.6 | 31 |
| 3199-DAL | 10.0 | 32.5 | 22.5 | 12.5 | 0.0 | 2.5 | 20.0 | 40 |
| 3299-LA | 7.7 | 34.6 | 26.9 | 3.8 | 3.8 | 0.0 | 23.1 | 26 |
| Total | 7.3 | 42.7 | 19.1 | 7.3 | 0.6 | 1.7 | 21.3 | 178 |
7f. Finger printing procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 34.4 | 21.9 | 12.5 | 9.4 | 0.0 | 21.9 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 20.0 | 24.0 | 12.0 | 16.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 0.0 | 20.8 | 25.0 | 12.5 | 8.3 | 0.0 | 33.3 | 24 |
| 2999-ATL | 6.5 | 19.4 | 16.1 | 22.6 | 9.7 | 0.0 | 25.8 | 31 |
| 3199-DAL | 7.3 | 22.0 | 17.1 | 22.0 | 12.2 | 0.0 | 19.5 | 41 |
| 3299-LA | 0.0 | 11.5 | 26.9 | 11.5 | 15.4 | 0.0 | 34.6 | 26 |
| Total | 3.9 | 21.8 | 21.2 | 16.2 | 11.7 | 0.0 | 25.1 | 179 |
7g. Background check procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 33.3 | 13.3 | 10.0 | 20.0 | 0.0 | 23.3 | 30 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 16.0 | 12.0 | 24.0 | 20.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 0.0 | 25.0 | 20.8 | 12.5 | 8.3 | 0.0 | 33.3 | 24 |
| 2999-ATL | 9.7 | 9.7 | 12.9 | 25.8 | 19.4 | 0.0 | 22.6 | 31 |
| 3199-DAL | 2.5 | 17.5 | 22.5 | 17.5 | 20.0 | 0.0 | 20.0 | 40 |
| 3299-LA | 4.0 | 16.0 | 4.0 | 20.0 | 24.0 | 0.0 | 32.0 | 25 |
| Total | 4.0 | 19.4 | 14.9 | 18.3 | 18.9 | 0.0 | 24.6 | 175 |
7h. Number of applicants with the language skills needed in your area
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 54.8 | 19.4 | 6.5 | 0.0 | 3.2 | 16.1 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 40.0 | 20.0 | 0.0 | 8.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 0.0 | 37.5 | 20.8 | 8.3 | 0.0 | 4.2 | 29.2 | 24 |
| 2999-ATL | 9.7 | 29.0 | 19.4 | 3.2 | 9.7 | 6.5 | 22.6 | 31 |
| 3199-DAL | 20.0 | 42.5 | 15.0 | 0.0 | 0.0 | 0.0 | 22.5 | 40 |
| 3299-LA | 3.8 | 38.5 | 15.4 | 11.5 | 0.0 | 3.8 | 26.9 | 26 |
| Total | 8.5 | 40.7 | 18.1 | 4.5 | 2.8 | 2.8 | 22.6 | 177 |
7i. RCC/HQ procedures to support ACO's field worker recruitment
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.3 | 56.7 | 26.7 | 3.3 | 3.3 | 3.3 | 3.3 | 30 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 52.0 | 4.0 | 12.0 | 0.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 8.3 | 33.3 | 12.5 | 12.5 | 0.0 | 4.2 | 29.2 | 24 |
| 2999-ATL | 10.0 | 40.0 | 20.0 | 6.7 | 6.7 | 3.3 | 13.3 | 30 |
| 3199-DAL | 7.9 | 39.5 | 26.3 | 5.3 | 0.0 | 0.0 | 21.1 | 38 |
| 3299-LA | 7.7 | 30.8 | 34.6 | 7.7 | 0.0 | 0.0 | 19.2 | 26 |
| Total | 8.1 | 42.2 | 21.4 | 7.5 | 1.7 | 1.7 | 17.3 | 173 |
7j. RCC/HQ procedures to support ACO's field worker hiring
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 58.1 | 25.8 | 3.2 | 3.2 | 3.2 | 6.5 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 48.0 | 16.0 | 4.0 | 0.0 | 0.0 | 20.0 | 25 |
| 2599-CHI | 8.7 | 30.4 | 17.4 | 8.7 | 0.0 | 4.3 | 30.4 | 23 |
| 2999-ATL | 13.8 | 44.8 | 24.1 | 3.4 | 3.4 | 0.0 | 10.3 | 29 |
| 3199-DAL | 10.5 | 36.8 | 23.7 | 7.9 | 0.0 | 0.0 | 21.1 | 38 |
| 3299-LA | 7.7 | 23.1 | 34.6 | 3.8 | 0.0 | 3.8 | 26.9 | 26 |
| Total | 8.7 | 40.7 | 23.8 | 5.2 | 1.2 | 1.7 | 18.6 | 172 |
If you would like to comment about other aspects of field worker recruitment and hiring with which you are either satisfied or dissatisfied, please do so in the box below.
Training Activities
8. In general, how satisfied or dissatisfied have you been with the following recently completed and ongoing trainings to prepare the ACO workforce (e.g. timing, content, quality, logistics, etc.)?
8a. Update/Enumerate training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 46.9 | 18.8 | 3.1 | 3.1 | 3.1 | 25.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 20.0 | 20.0 | 0.0 | 0.0 | 0.0 | 52.0 | 25 |
| 2599-CHI | 4.2 | 20.8 | 12.5 | 4.2 | 8.3 | 0.0 | 50.0 | 24 |
| 2999-ATL | 12.9 | 32.3 | 9.7 | 12.9 | 0.0 | 3.2 | 29.0 | 31 |
| 3199-DAL | 12.5 | 40.0 | 10.0 | 5.0 | 0.0 | 0.0 | 32.5 | 40 |
| 3299-LA | 3.8 | 15.4 | 11.5 | 3.8 | 3.8 | 0.0 | 61.5 | 26 |
| Total | 7.3 | 30.9 | 13.5 | 5.1 | 2.2 | 1.1 | 39.9 | 178 |
8b. Update/Leave training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 46.9 | 15.6 | 3.1 | 3.1 | 3.1 | 28.1 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 24.0 | 16.0 | 0.0 | 0.0 | 4.0 | 44.0 | 25 |
| 2599-CHI | 4.2 | 25.0 | 20.8 | 8.3 | 8.3 | 0.0 | 33.3 | 24 |
| 2999-ATL | 22.6 | 51.6 | 6.5 | 12.9 | 0.0 | 3.2 | 3.2 | 31 |
| 3199-DAL | 12.8 | 48.7 | 10.3 | 5.1 | 0.0 | 0.0 | 23.1 | 39 |
| 3299-LA | 7.7 | 23.1 | 15.4 | 3.8 | 7.7 | 0.0 | 42.3 | 26 |
| Total | 10.2 | 38.4 | 13.6 | 5.6 | 2.8 | 1.7 | 27.7 | 177 |
8c. Group Quarters Enumeration training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 53.1 | 21.9 | 3.1 | 3.1 | 3.1 | 9.4 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 12.0 | 52.0 | 16.0 | 8.0 | 0.0 | 4.0 | 8.0 | 25 |
| 2599-CHI | 4.2 | 54.2 | 12.5 | 8.3 | 12.5 | 0.0 | 8.3 | 24 |
| 2999-ATL | 19.4 | 54.8 | 6.5 | 12.9 | 0.0 | 0.0 | 6.5 | 31 |
| 3199-DAL | 9.8 | 48.8 | 19.5 | 9.8 | 2.4 | 0.0 | 9.8 | 41 |
| 3299-LA | 3.8 | 46.2 | 23.1 | 7.7 | 7.7 | 0.0 | 11.5 | 26 |
| Total | 9.5 | 51.4 | 16.8 | 8.4 | 3.9 | 1.1 | 8.9 | 179 |
8d. Early Non-Response Follow-Up training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.2 | 48.4 | 22.6 | 3.2 | 3.2 | 3.2 | 16.1 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 8.0 | 44.0 | 24.0 | 4.0 | 0.0 | 4.0 | 16.0 | 25 |
| 2599-CHI | 4.2 | 45.8 | 20.8 | 4.2 | 8.3 | 0.0 | 16.7 | 24 |
| 2999-ATL | 13.3 | 56.7 | 6.7 | 10.0 | 0.0 | 0.0 | 13.3 | 30 |
| 3199-DAL | 12.2 | 36.6 | 19.5 | 9.8 | 0.0 | 4.9 | 17.1 | 41 |
| 3299-LA | 7.7 | 38.5 | 23.1 | 3.8 | 7.7 | 0.0 | 19.2 | 26 |
| Total | 8.5 | 44.6 | 19.2 | 6.2 | 2.8 | 2.3 | 16.4 | 177 |
8e. Enumerate Transitory Locations training for ACO workforce
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.2 | 45.2 | 19.4 | 3.2 | 3.2 | 6.5 | 19.4 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 4.2 | 33.3 | 29.2 | 8.3 | 4.2 | 4.2 | 16.7 | 24 |
| 2599-CHI | 0.0 | 38.1 | 28.6 | 4.8 | 9.5 | 0.0 | 19.0 | 21 |
| 2999-ATL | 17.2 | 44.8 | 13.8 | 10.3 | 0.0 | 0.0 | 13.8 | 29 |
| 3199-DAL | 5.3 | 34.2 | 15.8 | 13.2 | 2.6 | 2.6 | 26.3 | 38 |
| 3299-LA | 3.8 | 34.6 | 26.9 | 7.7 | 7.7 | 3.8 | 15.4 | 26 |
| Total | 5.9 | 38.5 | 21.3 | 8.3 | 4.1 | 3.0 | 18.9 | 169 |
If you would like to comment about specific aspects of workforce training with which you are either satisfied or dissatisfied, please do so in the box below.
Group Quarters Advance Contact
9. In general, how satisfied or dissatisfied have you been with the following aspects of the Group Quarters Advance Contact (GQAC) operation?
9a. Preparation for the operation (e.g., guidance and training)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.4 | 75.0 | 9.4 | 3.1 | 3.1 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 52.0 | 20.0 | 8.0 | 0.0 | 4.0 | 0.0 | 25 |
| 2599-CHI | 21.7 | 47.8 | 13.0 | 8.7 | 8.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 16.1 | 71.0 | 3.2 | 6.5 | 0.0 | 0.0 | 3.2 | 31 |
| 3199-DAL | 15.0 | 55.0 | 10.0 | 17.5 | 0.0 | 0.0 | 2.5 | 40 |
| 3299-LA | 12.5 | 45.8 | 29.2 | 8.3 | 4.2 | 0.0 | 0.0 | 24 |
| Total | 14.9 | 58.9 | 13.1 | 9.1 | 2.3 | 0.6 | 1.1 | 175 |
9b. Preparedness of ACO staff to address pandemic-related questions about the operation from those contacted in advance
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 15.6 | 40.6 | 25.0 | 12.5 | 6.3 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 20.0 | 36.0 | 20.0 | 12.0 | 12.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 16.7 | 37.5 | 16.7 | 16.7 | 12.5 | 0.0 | 0.0 | 24 |
| 2999-ATL | 12.9 | 41.9 | 12.9 | 29.0 | 3.2 | 0.0 | 0.0 | 31 |
| 3199-DAL | 12.5 | 37.5 | 22.5 | 17.5 | 7.5 | 0.0 | 2.5 | 40 |
| 3299-LA | 12.0 | 24.0 | 36.0 | 24.0 | 4.0 | 0.0 | 0.0 | 25 |
| Total | 14.7 | 36.7 | 22.0 | 18.6 | 7.3 | 0.0 | 0.6 | 177 |
9c. Procedures to ensure that those locations opting for eResponse receive follow-up if they do not submit response electronically
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 56.3 | 21.9 | 6.3 | 3.1 | 6.3 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 24.0 | 40.0 | 32.0 | 0.0 | 0.0 | 0.0 | 4.0 | 25 |
| 2599-CHI | 12.5 | 33.3 | 29.2 | 16.7 | 8.3 | 0.0 | 0.0 | 24 |
| 2999-ATL | 12.9 | 48.4 | 19.4 | 16.1 | 0.0 | 3.2 | 0.0 | 31 |
| 3199-DAL | 14.6 | 39.0 | 24.4 | 17.1 | 2.4 | 0.0 | 2.4 | 41 |
| 3299-LA | 16.0 | 36.0 | 40.0 | 8.0 | 0.0 | 0.0 | 0.0 | 25 |
| Total | 14.0 | 42.7 | 27.0 | 11.2 | 2.2 | 1.7 | 1.1 | 178 |
9d. IT support (e.g., devices, accounts, systems, help desk)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 71.9 | 6.3 | 9.4 | 6.3 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 24.0 | 48.0 | 20.0 | 4.0 | 4.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 16.7 | 41.7 | 25.0 | 8.3 | 8.3 | 0.0 | 0.0 | 24 |
| 2999-ATL | 16.7 | 46.7 | 16.7 | 16.7 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 19.5 | 41.5 | 19.5 | 12.2 | 2.4 | 2.4 | 2.4 | 41 |
| 3299-LA | 16.7 | 54.2 | 16.7 | 4.2 | 8.3 | 0.0 | 0.0 | 24 |
| Total | 16.5 | 50.6 | 17.0 | 9.7 | 5.1 | 0.6 | 0.6 | 176 |
9e. Effectiveness of IT applications (e.g., production control system) to perform operational procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 68.8 | 15.6 | 6.3 | 3.1 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 28.0 | 40.0 | 12.0 | 20.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 13.0 | 30.4 | 26.1 | 21.7 | 8.7 | 0.0 | 0.0 | 23 |
| 2999-ATL | 16.1 | 58.1 | 6.5 | 16.1 | 0.0 | 0.0 | 3.2 | 31 |
| 3199-DAL | 12.2 | 39.0 | 34.1 | 4.9 | 4.9 | 0.0 | 4.9 | 41 |
| 3299-LA | 8.0 | 56.0 | 20.0 | 8.0 | 8.0 | 0.0 | 0.0 | 25 |
| Total | 13.6 | 49.2 | 19.8 | 11.9 | 4.0 | 0.0 | 1.7 | 177 |
9f. How GQAC has prepared the ACO for GQE
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.5 | 64.5 | 16.1 | 0.0 | 3.2 | 9.7 | 0.0 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 28.0 | 48.0 | 24.0 | 0.0 | 0.0 | 0.0 | 0.0 | 25 |
| 2599-CHI | 20.8 | 41.7 | 20.8 | 8.3 | 8.3 | 0.0 | 0.0 | 24 |
| 2999-ATL | 16.7 | 60.0 | 10.0 | 10.0 | 0.0 | 3.3 | 0.0 | 30 |
| 3199-DAL | 19.5 | 48.8 | 17.1 | 7.3 | 4.9 | 0.0 | 2.4 | 41 |
| 3299-LA | 20.0 | 36.0 | 36.0 | 4.0 | 4.0 | 0.0 | 0.0 | 25 |
| Total | 18.2 | 50.6 | 19.9 | 5.1 | 3.4 | 2.3 | 0.6 | 176 |
If you would like to comment about other aspects of the GQAC operation with which you are either satisfied or dissatisfied, please do so in the box below.
Enumerate Transitory Locations Advance Contact
10. In general, how satisfied or dissatisfied have you been with the following aspects of the Enumerate Transitory Locations Advance Contact (ETLAC) operation?
10a. Preparation for the operation (e.g., guidance and training)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.7 | 58.1 | 22.6 | 0.0 | 3.2 | 6.5 | 0.0 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 52.0 | 16.0 | 8.0 | 0.0 | 4.0 | 4.0 | 25 |
| 2599-CHI | 12.5 | 50.0 | 25.0 | 4.2 | 8.3 | 0.0 | 0.0 | 24 |
| 2999-ATL | 13.3 | 70.0 | 6.7 | 10.0 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 9.8 | 56.1 | 19.5 | 9.8 | 0.0 | 0.0 | 4.9 | 41 |
| 3299-LA | 12.0 | 36.0 | 36.0 | 12.0 | 0.0 | 0.0 | 4.0 | 25 |
| Total | 11.9 | 54.5 | 20.5 | 7.4 | 1.7 | 1.7 | 2.3 | 176 |
10b. Preparedness of ACO staff to address pandemic-related questions about the operation from those contacted in advance
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.5 | 38.7 | 22.6 | 19.4 | 9.7 | 3.2 | 0.0 | 31 |
| 2299-NY | ||||||||
| 2399-PHI | 16.0 | 36.0 | 20.0 | 16.0 | 8.0 | 0.0 | 4.0 | 25 |
| 2599-CHI | 12.5 | 33.3 | 25.0 | 25.0 | 4.2 | 0.0 | 0.0 | 24 |
| 2999-ATL | 20.0 | 30.0 | 20.0 | 20.0 | 6.7 | 3.3 | 0.0 | 30 |
| 3199-DAL | 10.0 | 40.0 | 25.0 | 15.0 | 5.0 | 0.0 | 5.0 | 40 |
| 3299-LA | 11.5 | 26.9 | 19.2 | 26.9 | 11.5 | 0.0 | 3.8 | 26 |
| Total | 12.5 | 34.7 | 22.2 | 19.9 | 7.4 | 1.1 | 2.3 | 176 |
10c. Procedures to ensure that those locations opting for eResponse receive follow-up if they do not submit response electronically
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 10.0 | 50.0 | 36.7 | 0.0 | 3.3 | 0.0 | 0.0 | 30 |
| 2299-NY | ||||||||
| 2399-PHI | 20.0 | 36.0 | 20.0 | 8.0 | 0.0 | 4.0 | 12.0 | 25 |
| 2599-CHI | 8.3 | 33.3 | 33.3 | 12.5 | 8.3 | 0.0 | 4.2 | 24 |
| 2999-ATL | 10.3 | 48.3 | 17.2 | 13.8 | 0.0 | 3.4 | 6.9 | 29 |
| 3199-DAL | 9.8 | 36.6 | 36.6 | 7.3 | 4.9 | 0.0 | 4.9 | 41 |
| 3299-LA | 16.0 | 24.0 | 40.0 | 12.0 | 0.0 | 4.0 | 4.0 | 25 |
| Total | 12.1 | 38.5 | 31.0 | 8.6 | 2.9 | 1.7 | 5.2 | 174 |
10d. IT support (e.g., devices, accounts, systems, help desk)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.9 | 58.6 | 20.7 | 10.3 | 3.4 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 28.0 | 40.0 | 16.0 | 8.0 | 0.0 | 4.0 | 4.0 | 25 |
| 2599-CHI | 16.7 | 29.2 | 25.0 | 4.2 | 16.7 | 4.2 | 4.2 | 24 |
| 2999-ATL | 16.7 | 50.0 | 20.0 | 13.3 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 17.1 | 46.3 | 24.4 | 4.9 | 2.4 | 2.4 | 2.4 | 41 |
| 3299-LA | 19.2 | 46.2 | 19.2 | 7.7 | 3.8 | 0.0 | 3.8 | 26 |
| Total | 17.1 | 45.7 | 21.1 | 8.0 | 4.0 | 1.7 | 2.3 | 175 |
10e. Effectivness of IT applications (e.g., production control system) to perform operational procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.9 | 58.6 | 27.6 | 3.4 | 3.4 | 0.0 | 0.0 | 29 |
| 2299-NY | ||||||||
| 2399-PHI | 27.3 | 40.9 | 13.6 | 9.1 | 0.0 | 4.5 | 4.5 | 22 |
| 2599-CHI | 13.0 | 30.4 | 30.4 | 8.7 | 13.0 | 0.0 | 4.3 | 23 |
| 2999-ATL | 16.7 | 46.7 | 20.0 | 16.7 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 12.2 | 41.5 | 34.1 | 2.4 | 2.4 | 0.0 | 7.3 | 41 |
| 3299-LA | 15.4 | 50.0 | 19.2 | 7.7 | 3.8 | 0.0 | 3.8 | 26 |
| Total | 14.6 | 45.0 | 25.1 | 7.6 | 3.5 | 0.6 | 3.5 | 171 |
10f. How ETLAC has prepared the ACO for ETL
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.7 | 56.7 | 26.7 | 0.0 | 3.3 | 6.7 | 0.0 | 30 |
| 2299-NY | ||||||||
| 2399-PHI | 20.8 | 41.7 | 25.0 | 4.2 | 0.0 | 4.2 | 4.2 | 24 |
| 2599-CHI | 8.3 | 50.0 | 29.2 | 4.2 | 8.3 | 0.0 | 0.0 | 24 |
| 2999-ATL | 17.2 | 55.2 | 13.8 | 6.9 | 0.0 | 6.9 | 0.0 | 29 |
| 3199-DAL | 17.1 | 41.5 | 29.3 | 2.4 | 0.0 | 4.9 | 4.9 | 41 |
| 3299-LA | 12.0 | 44.0 | 24.0 | 12.0 | 0.0 | 8.0 | 0.0 | 25 |
| Total | 13.9 | 48.0 | 24.9 | 4.6 | 1.7 | 5.2 | 1.7 | 173 |
If you would like to comment about other aspects of the ETLAC operation with which you are either satisfied or dissatisfied, please do so in the box below.
Partnership Program
11. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of the Partnership Program?
11a. Communication and coordination between the ACO and partnership program specialist
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 48.5 | 24.2 | 3.0 | 9.1 | 0.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.3 | 20.8 | 12.5 | 33.3 | 20.8 | 0.0 | 4.2 | 24 |
| 2599-CHI | 4.3 | 26.1 | 30.4 | 8.7 | 26.1 | 0.0 | 4.3 | 23 |
| 2999-ATL | 12.9 | 22.6 | 9.7 | 25.8 | 12.9 | 0.0 | 16.1 | 31 |
| 3199-DAL | 13.2 | 23.7 | 21.1 | 13.2 | 28.9 | 0.0 | 0.0 | 38 |
| 3299-LA | 29.6 | 22.2 | 3.7 | 11.1 | 18.5 | 3.7 | 11.1 | 27 |
| Total | 13.6 | 27.8 | 17.0 | 15.3 | 19.3 | 0.6 | 6.3 | 176 |
11b. Responsiveness to ACO requests
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 42.4 | 24.2 | 6.1 | 9.1 | 0.0 | 6.1 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.3 | 25.0 | 16.7 | 25.0 | 16.7 | 0.0 | 8.3 | 24 |
| 2599-CHI | 0.0 | 30.4 | 30.4 | 21.7 | 13.0 | 0.0 | 4.3 | 23 |
| 2999-ATL | 12.9 | 22.6 | 22.6 | 19.4 | 6.5 | 0.0 | 16.1 | 31 |
| 3199-DAL | 7.9 | 28.9 | 26.3 | 10.5 | 18.4 | 2.6 | 5.3 | 38 |
| 3299-LA | 33.3 | 11.1 | 14.8 | 7.4 | 18.5 | 3.7 | 11.1 | 27 |
| Total | 12.5 | 27.3 | 22.7 | 14.2 | 13.6 | 1.1 | 8.5 | 176 |
11c. Helpfulness to ACO operations
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 45.5 | 24.2 | 12.1 | 6.1 | 3.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 12.5 | 12.5 | 16.7 | 33.3 | 16.7 | 0.0 | 8.3 | 24 |
| 2599-CHI | 0.0 | 30.4 | 21.7 | 13.0 | 30.4 | 0.0 | 4.3 | 23 |
| 2999-ATL | 16.1 | 16.1 | 19.4 | 19.4 | 12.9 | 0.0 | 16.1 | 31 |
| 3199-DAL | 16.2 | 27.0 | 29.7 | 8.1 | 18.9 | 0.0 | 0.0 | 37 |
| 3299-LA | 22.2 | 25.9 | 7.4 | 11.1 | 18.5 | 3.7 | 11.1 | 27 |
| Total | 12.6 | 26.9 | 20.6 | 15.4 | 16.6 | 1.1 | 6.9 | 175 |
11d. Assistance with local challenges
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 43.8 | 25.0 | 12.5 | 9.4 | 0.0 | 3.1 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 8.7 | 26.1 | 17.4 | 30.4 | 13.0 | 0.0 | 4.3 | 23 |
| 2599-CHI | 4.5 | 36.4 | 13.6 | 9.1 | 31.8 | 0.0 | 4.5 | 22 |
| 2999-ATL | 19.4 | 12.9 | 12.9 | 22.6 | 12.9 | 6.5 | 12.9 | 31 |
| 3199-DAL | 10.8 | 24.3 | 24.3 | 16.2 | 18.9 | 0.0 | 5.4 | 37 |
| 3299-LA | 26.9 | 23.1 | 3.8 | 11.5 | 19.2 | 3.8 | 11.5 | 26 |
| Total | 12.9 | 27.5 | 17.0 | 17.0 | 17.0 | 1.8 | 7.0 | 171 |
11e. Clarity of roles and responsibilities between the ACO and partnership program specialist
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 45.5 | 33.3 | 0.0 | 12.1 | 3.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 12.5 | 20.8 | 12.5 | 33.3 | 16.7 | 0.0 | 4.2 | 24 |
| 2599-CHI | 0.0 | 34.8 | 17.4 | 4.3 | 39.1 | 0.0 | 4.3 | 23 |
| 2999-ATL | 9.7 | 22.6 | 12.9 | 25.8 | 16.1 | 0.0 | 12.9 | 31 |
| 3199-DAL | 8.1 | 24.3 | 18.9 | 18.9 | 29.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 11.1 | 25.9 | 14.8 | 7.4 | 25.9 | 3.7 | 11.1 | 27 |
| Total | 8.0 | 29.1 | 18.9 | 14.9 | 22.9 | 1.1 | 5.1 | 175 |
11f. Quality of partnership program specialists (e.g. skills, abilities, and performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 42.4 | 30.3 | 6.1 | 6.1 | 3.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 16.7 | 20.8 | 25.0 | 16.7 | 12.5 | 4.2 | 4.2 | 24 |
| 2599-CHI | 0.0 | 34.8 | 26.1 | 0.0 | 34.8 | 0.0 | 4.3 | 23 |
| 2999-ATL | 19.4 | 19.4 | 16.1 | 19.4 | 9.7 | 3.2 | 12.9 | 31 |
| 3199-DAL | 13.2 | 26.3 | 23.7 | 18.4 | 10.5 | 7.9 | 0.0 | 38 |
| 3299-LA | 29.6 | 18.5 | 11.1 | 7.4 | 14.8 | 7.4 | 11.1 | 27 |
| Total | 15.3 | 27.3 | 22.2 | 11.9 | 13.6 | 4.5 | 5.1 | 176 |
11g. Opportunities to provide feedback on the partnership program
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 42.4 | 39.4 | 6.1 | 3.0 | 3.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 13.6 | 9.1 | 18.2 | 31.8 | 22.7 | 0.0 | 4.5 | 22 |
| 2599-CHI | 4.3 | 21.7 | 26.1 | 4.3 | 39.1 | 0.0 | 4.3 | 23 |
| 2999-ATL | 12.9 | 16.1 | 19.4 | 25.8 | 9.7 | 3.2 | 12.9 | 31 |
| 3199-DAL | 7.9 | 23.7 | 28.9 | 10.5 | 26.3 | 0.0 | 2.6 | 38 |
| 3299-LA | 22.2 | 18.5 | 11.1 | 7.4 | 25.9 | 3.7 | 11.1 | 27 |
| Total | 10.9 | 23.0 | 24.7 | 13.8 | 20.1 | 1.7 | 5.7 | 174 |
11h. Input provided by partnership program to ACO action plan
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.4 | 40.6 | 28.1 | 3.1 | 9.4 | 3.1 | 6.3 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 8.7 | 13.0 | 21.7 | 26.1 | 13.0 | 8.7 | 8.7 | 23 |
| 2599-CHI | 0.0 | 22.7 | 27.3 | 0.0 | 36.4 | 4.5 | 9.1 | 22 |
| 2999-ATL | 16.1 | 9.7 | 22.6 | 16.1 | 16.1 | 3.2 | 16.1 | 31 |
| 3199-DAL | 5.4 | 21.6 | 29.7 | 16.2 | 18.9 | 5.4 | 2.7 | 37 |
| 3299-LA | 15.4 | 15.4 | 23.1 | 7.7 | 19.2 | 7.7 | 11.5 | 26 |
| Total | 9.4 | 21.1 | 25.7 | 11.7 | 18.1 | 5.3 | 8.8 | 171 |
11i. Identification of MQAC sites (e.g., location, number of sites)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.3 | 15.6 | 40.6 | 3.1 | 3.1 | 6.3 | 25.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 4.5 | 13.6 | 31.8 | 9.1 | 13.6 | 13.6 | 13.6 | 22 |
| 2599-CHI | 0.0 | 26.1 | 34.8 | 21.7 | 8.7 | 4.3 | 4.3 | 23 |
| 2999-ATL | 9.7 | 22.6 | 25.8 | 6.5 | 12.9 | 6.5 | 16.1 | 31 |
| 3199-DAL | 2.6 | 10.5 | 31.6 | 21.1 | 13.2 | 10.5 | 10.5 | 38 |
| 3299-LA | 3.7 | 7.4 | 29.6 | 11.1 | 22.2 | 11.1 | 14.8 | 27 |
| Total | 4.6 | 15.6 | 32.4 | 12.1 | 12.1 | 8.7 | 14.5 | 173 |
11j. Efforts made by HQ/RCC and partnership program to improve communication and coordination between the ACO and partnership program specialist.
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 12.1 | 33.3 | 42.4 | 0.0 | 3.0 | 3.0 | 6.1 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 9.1 | 22.7 | 27.3 | 18.2 | 13.6 | 4.5 | 4.5 | 22 |
| 2599-CHI | 0.0 | 21.7 | 26.1 | 17.4 | 30.4 | 0.0 | 4.3 | 23 |
| 2999-ATL | 16.1 | 19.4 | 19.4 | 9.7 | 19.4 | 0.0 | 16.1 | 31 |
| 3199-DAL | 5.3 | 15.8 | 36.8 | 7.9 | 21.1 | 7.9 | 5.3 | 38 |
| 3299-LA | 7.4 | 18.5 | 25.9 | 14.8 | 14.8 | 7.4 | 11.1 | 27 |
| Total | 8.6 | 21.8 | 30.5 | 10.3 | 16.7 | 4.0 | 8.0 | 174 |
If you would like to comment about other aspects of the partnership program with which you are either satisfied or dissatisfied, please do so in the box below.
Information Technology
12. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of information technology?
12a. Total number of positions authorized for IT support (i.e., IT clerks) in the ACO
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 15.2 | 57.6 | 18.2 | 3.0 | 0.0 | 0.0 | 6.1 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 39.1 | 43.5 | 13.0 | 4.3 | 0.0 | 0.0 | 0.0 | 23 |
| 2599-CHI | 4.5 | 68.2 | 9.1 | 4.5 | 0.0 | 0.0 | 13.6 | 22 |
| 2999-ATL | 19.4 | 54.8 | 6.5 | 3.2 | 9.7 | 0.0 | 6.5 | 31 |
| 3199-DAL | 26.3 | 44.7 | 15.8 | 5.3 | 2.6 | 0.0 | 5.3 | 38 |
| 3299-LA | 14.8 | 55.6 | 7.4 | 3.7 | 3.7 | 3.7 | 11.1 | 27 |
| Total | 20.1 | 53.4 | 12.1 | 4.0 | 2.9 | 0.6 | 6.9 | 174 |
12b. Quality of clerks hired for IT support (e.g., skills, abilities, and performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 36.4 | 24.2 | 18.2 | 6.1 | 0.0 | 6.1 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 34.8 | 39.1 | 8.7 | 8.7 | 0.0 | 0.0 | 8.7 | 23 |
| 2599-CHI | 0.0 | 45.5 | 18.2 | 4.5 | 9.1 | 0.0 | 22.7 | 22 |
| 2999-ATL | 16.1 | 51.6 | 6.5 | 12.9 | 3.2 | 0.0 | 9.7 | 31 |
| 3199-DAL | 13.2 | 50.0 | 23.7 | 5.3 | 2.6 | 0.0 | 5.3 | 38 |
| 3299-LA | 14.8 | 37.0 | 22.2 | 3.7 | 7.4 | 0.0 | 14.8 | 27 |
| Total | 14.4 | 43.7 | 17.8 | 9.2 | 4.6 | 0.0 | 10.3 | 174 |
12c. IT support (e.g., RCC, DSC) provided to ACO field and office workers for problems encountered
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 63.6 | 9.1 | 15.2 | 0.0 | 0.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 22.7 | 54.5 | 13.6 | 0.0 | 9.1 | 0.0 | 0.0 | 22 |
| 2599-CHI | 22.7 | 45.5 | 18.2 | 9.1 | 4.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 16.7 | 50.0 | 10.0 | 13.3 | 6.7 | 0.0 | 3.3 | 30 |
| 3199-DAL | 15.8 | 47.4 | 28.9 | 5.3 | 2.6 | 0.0 | 0.0 | 38 |
| 3299-LA | 14.8 | 40.7 | 14.8 | 11.1 | 7.4 | 0.0 | 11.1 | 27 |
| Total | 16.3 | 50.6 | 16.3 | 9.3 | 4.7 | 0.0 | 2.9 | 172 |
12d. Reliability of office systems (i.e., lack of down time, work interruptions)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.0 | 51.5 | 18.2 | 24.2 | 0.0 | 0.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.7 | 65.2 | 13.0 | 8.7 | 4.3 | 0.0 | 0.0 | 23 |
| 2599-CHI | 9.1 | 50.0 | 9.1 | 22.7 | 9.1 | 0.0 | 0.0 | 22 |
| 2999-ATL | 6.7 | 63.3 | 10.0 | 13.3 | 6.7 | 0.0 | 0.0 | 30 |
| 3199-DAL | 5.3 | 68.4 | 13.2 | 13.2 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 14.8 | 37.0 | 18.5 | 18.5 | 3.7 | 0.0 | 7.4 | 27 |
| Total | 7.5 | 56.6 | 13.9 | 16.8 | 3.5 | 0.0 | 1.7 | 173 |
12e. Reliability of devices (e.g., laptops, smartphones, tablets)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 6.1 | 66.7 | 18.2 | 9.1 | 0.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 8.7 | 73.9 | 4.3 | 13.0 | 0.0 | 0.0 | 0.0 | 23 |
| 2599-CHI | 13.6 | 50.0 | 27.3 | 4.5 | 4.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 13.3 | 46.7 | 13.3 | 16.7 | 10.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 8.1 | 64.9 | 13.5 | 8.1 | 5.4 | 0.0 | 0.0 | 37 |
| 3299-LA | 14.8 | 44.4 | 22.2 | 11.1 | 0.0 | 0.0 | 7.4 | 27 |
| Total | 10.5 | 58.1 | 16.3 | 10.5 | 3.5 | 0.0 | 1.2 | 172 |
12f. Availability (or quantity) of devices (e.g., laptops, smartphones, tablets )
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 43.8 | 9.4 | 25.0 | 21.9 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 17.4 | 39.1 | 8.7 | 21.7 | 13.0 | 0.0 | 0.0 | 23 |
| 2599-CHI | 0.0 | 27.3 | 18.2 | 27.3 | 27.3 | 0.0 | 0.0 | 22 |
| 2999-ATL | 10.0 | 36.7 | 6.7 | 10.0 | 36.7 | 0.0 | 0.0 | 30 |
| 3199-DAL | 5.3 | 26.3 | 23.7 | 28.9 | 15.8 | 0.0 | 0.0 | 38 |
| 3299-LA | 7.7 | 15.4 | 26.9 | 23.1 | 19.2 | 0.0 | 7.7 | 26 |
| Total | 6.4 | 31.6 | 15.8 | 22.8 | 22.2 | 0.0 | 1.2 | 171 |
12g. Preparedness for handling situations such as lost or stolen equipment (e.g., laptops, mobile devices)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 66.7 | 24.2 | 3.0 | 0.0 | 3.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 31.8 | 45.5 | 13.6 | 0.0 | 0.0 | 0.0 | 9.1 | 22 |
| 2599-CHI | 13.6 | 50.0 | 22.7 | 4.5 | 9.1 | 0.0 | 0.0 | 22 |
| 2999-ATL | 13.3 | 50.0 | 13.3 | 6.7 | 6.7 | 3.3 | 6.7 | 30 |
| 3199-DAL | 10.8 | 56.8 | 16.2 | 8.1 | 2.7 | 0.0 | 5.4 | 37 |
| 3299-LA | 18.5 | 37.0 | 22.2 | 11.1 | 0.0 | 0.0 | 11.1 | 27 |
| Total | 13.5 | 52.0 | 18.7 | 5.8 | 2.9 | 1.2 | 5.8 | 171 |
12h. Effectiveness of CFS training related to the use of the operational control system
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.0 | 72.7 | 12.1 | 6.1 | 0.0 | 6.1 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 13.0 | 56.5 | 13.0 | 0.0 | 0.0 | 8.7 | 8.7 | 23 |
| 2599-CHI | 9.1 | 45.5 | 31.8 | 4.5 | 4.5 | 0.0 | 4.5 | 22 |
| 2999-ATL | 16.7 | 56.7 | 13.3 | 3.3 | 3.3 | 0.0 | 6.7 | 30 |
| 3199-DAL | 10.5 | 65.8 | 18.4 | 2.6 | 0.0 | 0.0 | 2.6 | 38 |
| 3299-LA | 11.5 | 38.5 | 23.1 | 7.7 | 3.8 | 3.8 | 11.5 | 26 |
| Total | 10.5 | 57.6 | 18.0 | 4.1 | 1.7 | 2.9 | 5.2 | 172 |
12i. Effectiveness of training related to the importance of protecting and securing data collected during the Census
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.4 | 71.9 | 15.6 | 0.0 | 0.0 | 0.0 | 3.1 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 27.3 | 59.1 | 13.6 | 0.0 | 0.0 | 0.0 | 0.0 | 22 |
| 2599-CHI | 22.7 | 50.0 | 22.7 | 4.5 | 0.0 | 0.0 | 0.0 | 22 |
| 2999-ATL | 30.0 | 56.7 | 6.7 | 3.3 | 0.0 | 0.0 | 3.3 | 30 |
| 3199-DAL | 26.3 | 57.9 | 15.8 | 0.0 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 25.9 | 44.4 | 14.8 | 3.7 | 0.0 | 0.0 | 11.1 | 27 |
| Total | 23.4 | 57.3 | 14.6 | 1.8 | 0.0 | 0.0 | 2.9 | 171 |
12j. Sufficiency of hardware and systems to support ACO staff working remotely
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 3.0 | 63.6 | 9.1 | 9.1 | 15.2 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 21.7 | 43.5 | 21.7 | 4.3 | 8.7 | 0.0 | 0.0 | 23 |
| 2599-CHI | 13.6 | 27.3 | 22.7 | 18.2 | 18.2 | 0.0 | 0.0 | 22 |
| 2999-ATL | 13.3 | 50.0 | 13.3 | 10.0 | 13.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 13.2 | 39.5 | 23.7 | 13.2 | 10.5 | 0.0 | 0.0 | 38 |
| 3299-LA | 14.8 | 37.0 | 18.5 | 18.5 | 11.1 | 0.0 | 0.0 | 27 |
| Total | 12.7 | 44.5 | 17.9 | 12.1 | 12.7 | 0.0 | 0.0 | 173 |
If you would like to comment about other aspects of information technology with which you are either satisfied or dissatisfied, please do so in the box below.
Work Environment
13. For the following questions on work environment, please indicate the extent to which you agree or disagree with the following statements.
13a. My immediate supervisor(s) treats me fairly and with respect.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 60.6 | 24.2 | 6.1 | 6.1 | 3.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 58.3 | 37.5 | 0.0 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| 2599-CHI | 59.1 | 31.8 | 4.5 | 0.0 | 4.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 67.7 | 25.8 | 0.0 | 3.2 | 3.2 | 0.0 | 0.0 | 31 |
| 3199-DAL | 60.5 | 31.6 | 5.3 | 2.6 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 66.7 | 22.2 | 3.7 | 0.0 | 7.4 | 0.0 | 0.0 | 27 |
| Total | 62.3 | 28.6 | 3.4 | 2.3 | 3.4 | 0.0 | 0.0 | 175 |
13b. My job makes good use of my skills and abilities.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 45.5 | 39.4 | 12.1 | 3.0 | 0.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 45.8 | 54.2 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| 2599-CHI | 36.4 | 50.0 | 4.5 | 4.5 | 4.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 63.3 | 30.0 | 0.0 | 6.7 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 63.2 | 34.2 | 2.6 | 0.0 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 44.4 | 40.7 | 7.4 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| Total | 51.1 | 40.2 | 4.6 | 2.9 | 1.1 | 0.0 | 0.0 | 174 |
13c. In general, I am utilized effectively.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 42.4 | 42.4 | 12.1 | 3.0 | 0.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 30.4 | 65.2 | 0.0 | 4.3 | 0.0 | 0.0 | 0.0 | 23 |
| 2599-CHI | 33.3 | 52.4 | 4.8 | 4.8 | 4.8 | 0.0 | 0.0 | 21 |
| 2999-ATL | 63.3 | 30.0 | 0.0 | 6.7 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 52.6 | 39.5 | 7.9 | 0.0 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 40.7 | 48.1 | 3.7 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| Total | 45.3 | 44.8 | 5.2 | 3.5 | 1.2 | 0.0 | 0.0 | 172 |
13d. My immediate supervisor(s) acts with honesty and integrity toward me.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 60.6 | 30.3 | 6.1 | 0.0 | 3.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 62.5 | 33.3 | 0.0 | 0.0 | 4.2 | 0.0 | 0.0 | 24 |
| 2599-CHI | 59.1 | 27.3 | 4.5 | 9.1 | 0.0 | 0.0 | 0.0 | 22 |
| 2999-ATL | 73.3 | 16.7 | 0.0 | 6.7 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 70.3 | 24.3 | 2.7 | 2.7 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 70.4 | 18.5 | 3.7 | 3.7 | 3.7 | 0.0 | 0.0 | 27 |
| Total | 66.5 | 24.9 | 2.9 | 3.5 | 2.3 | 0.0 | 0.0 | 173 |
13e. My immediate supervisor(s) ensures that there is a clear link between my performance and recognition of it.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 51.5 | 21.2 | 15.2 | 9.1 | 3.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 43.5 | 43.5 | 8.7 | 0.0 | 4.3 | 0.0 | 0.0 | 23 |
| 2599-CHI | 45.5 | 22.7 | 13.6 | 9.1 | 9.1 | 0.0 | 0.0 | 22 |
| 2999-ATL | 56.7 | 30.0 | 6.7 | 3.3 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 63.2 | 13.2 | 13.2 | 7.9 | 0.0 | 2.6 | 0.0 | 38 |
| 3299-LA | 59.3 | 25.9 | 7.4 | 0.0 | 7.4 | 0.0 | 0.0 | 27 |
| Total | 54.3 | 24.9 | 11.0 | 5.2 | 4.0 | 0.6 | 0.0 | 173 |
13f. My immediate supervisor(s) makes decisions in a timely manner.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 48.5 | 27.3 | 15.2 | 6.1 | 3.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 37.5 | 54.2 | 8.3 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| 2599-CHI | 23.8 | 38.1 | 14.3 | 14.3 | 9.5 | 0.0 | 0.0 | 21 |
| 2999-ATL | 50.0 | 33.3 | 6.7 | 6.7 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 50.0 | 34.2 | 5.3 | 5.3 | 2.6 | 2.6 | 0.0 | 38 |
| 3299-LA | 51.9 | 29.6 | 7.4 | 3.7 | 7.4 | 0.0 | 0.0 | 27 |
| Total | 45.1 | 35.3 | 9.2 | 5.8 | 4.0 | 0.6 | 0.0 | 173 |
13g. My immediate supervisor(s) respects and values differences among individuals (e.g., sex, race, sexual orientation, national origin, religion, age, cultural background, disability).
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 60.6 | 21.2 | 6.1 | 3.0 | 3.0 | 3.0 | 3.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 58.3 | 33.3 | 4.2 | 4.2 | 0.0 | 0.0 | 0.0 | 24 |
| 2599-CHI | 68.2 | 18.2 | 9.1 | 0.0 | 4.5 | 0.0 | 0.0 | 22 |
| 2999-ATL | 73.3 | 20.0 | 0.0 | 3.3 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 78.4 | 16.2 | 0.0 | 2.7 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 63.0 | 25.9 | 3.7 | 0.0 | 7.4 | 0.0 | 0.0 | 27 |
| Total | 67.6 | 22.0 | 3.5 | 2.3 | 3.5 | 0.6 | 0.6 | 173 |
13h. Sufficient effort is made to get the opinions and thinking of people who work here.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 54.5 | 24.2 | 6.1 | 9.1 | 6.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 36.4 | 40.9 | 13.6 | 4.5 | 4.5 | 0.0 | 0.0 | 22 |
| 2599-CHI | 31.8 | 27.3 | 27.3 | 0.0 | 13.6 | 0.0 | 0.0 | 22 |
| 2999-ATL | 50.0 | 26.7 | 3.3 | 13.3 | 6.7 | 0.0 | 0.0 | 30 |
| 3199-DAL | 57.9 | 31.6 | 5.3 | 5.3 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 59.3 | 22.2 | 7.4 | 3.7 | 7.4 | 0.0 | 0.0 | 27 |
| Total | 50.0 | 28.5 | 9.3 | 6.4 | 5.8 | 0.0 | 0.0 | 172 |
13i. My ACO is prepared for dealing with misinformation, disinformation, or false rumors about the Census or the enumeration.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 21.2 | 57.6 | 18.2 | 3.0 | 0.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 45.8 | 50.0 | 4.2 | 0.0 | 0.0 | 0.0 | 0.0 | 24 |
| 2599-CHI | 23.8 | 57.1 | 9.5 | 4.8 | 4.8 | 0.0 | 0.0 | 21 |
| 2999-ATL | 30.0 | 56.7 | 10.0 | 3.3 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 32.4 | 54.1 | 8.1 | 2.7 | 2.7 | 0.0 | 0.0 | 37 |
| 3299-LA | 33.3 | 51.9 | 14.8 | 0.0 | 0.0 | 0.0 | 0.0 | 27 |
| Total | 30.8 | 54.7 | 11.0 | 2.3 | 1.2 | 0.0 | 0.0 | 172 |
13j. The RCC is responsive to problems the ACO reported.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 9.1 | 54.5 | 24.2 | 6.1 | 6.1 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 29.2 | 50.0 | 8.3 | 4.2 | 8.3 | 0.0 | 0.0 | 24 |
| 2599-CHI | 4.5 | 50.0 | 9.1 | 22.7 | 13.6 | 0.0 | 0.0 | 22 |
| 2999-ATL | 23.3 | 40.0 | 20.0 | 13.3 | 3.3 | 0.0 | 0.0 | 30 |
| 3199-DAL | 15.8 | 50.0 | 18.4 | 15.8 | 0.0 | 0.0 | 0.0 | 38 |
| 3299-LA | 7.4 | 37.0 | 37.0 | 7.4 | 11.1 | 0.0 | 0.0 | 27 |
| Total | 14.9 | 47.1 | 20.1 | 11.5 | 6.3 | 0.0 | 0.0 | 174 |
13k. My management team receives the guidance and training needed to meet ACO goals.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 15.2 | 63.6 | 9.1 | 12.1 | 0.0 | 0.0 | 0.0 | 33 |
| 2299-NY | ||||||||
| 2399-PHI | 29.2 | 50.0 | 12.5 | 4.2 | 4.2 | 0.0 | 0.0 | 24 |
| 2599-CHI | 0.0 | 85.7 | 9.5 | 0.0 | 4.8 | 0.0 | 0.0 | 21 |
| 2999-ATL | 33.3 | 46.7 | 13.3 | 6.7 | 0.0 | 0.0 | 0.0 | 30 |
| 3199-DAL | 21.6 | 56.8 | 13.5 | 8.1 | 0.0 | 0.0 | 0.0 | 37 |
| 3299-LA | 14.8 | 51.9 | 18.5 | 11.1 | 3.7 | 0.0 | 0.0 | 27 |
| Total | 19.8 | 58.1 | 12.8 | 7.6 | 1.7 | 0.0 | 0.0 | 172 |
13l. Training I am receiving as ACOM is preparing me to do my job.
| Strongly agree |
Generally agree |
Neither agree nor disagree |
Generally disagree |
Strongly disagree |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 18.8 | 46.9 | 15.6 | 12.5 | 6.3 | 0.0 | 0.0 | 32 |
| 2299-NY | ||||||||
| 2399-PHI | 12.5 | 50.0 | 20.8 | 4.2 | 12.5 | 0.0 | 0.0 | 24 |
| 2599-CHI | 0.0 | 54.5 | 27.3 | 18.2 | 0.0 | 0.0 | 0.0 | 22 |
| 2999-ATL | 16.7 | 50.0 | 20.0 | 6.7 | 6.7 | 0.0 | 0.0 | 30 |
| 3199-DAL | 21.1 | 39.5 | 21.1 | 7.9 | 10.5 | 0.0 | 0.0 | 38 |
| 3299-LA | 7.4 | 33.3 | 37.0 | 11.1 | 11.1 | 0.0 | 0.0 | 27 |
| Total | 13.9 | 45.1 | 23.1 | 9.8 | 8.1 | 0.0 | 0.0 | 173 |
If you would like to comment about other aspects of the work environment with which you are either satisfied or dissatisfied, please do so in the box below.
Update Leave
14. Do you have any expected workload for the Update/Leave operation in your area?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 50.0 | 40.6 | 9.4 | 32 |
| 2299-NY | ||||
| 2399-PHI | 36.4 | 54.5 | 9.1 | 22 |
| 2599-CHI | 50.0 | 45.5 | 4.5 | 22 |
| 2999-ATL | 89.7 | 10.3 | 0.0 | 29 |
| 3199-DAL | 69.4 | 30.6 | 0.0 | 36 |
| 3299-LA | 69.2 | 30.8 | 0.0 | 26 |
| Total | 62.3 | 34.1 | 3.6 | 167 |
Note: All remaining Update Leave questions below were skipped if respondents reported they did not have any expected workload for this operation in their area.
15. Have you started the Update/Leave operation in your area?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 63.2 | 26.3 | 10.5 | 19 |
| 2299-NY | ||||
| 2399-PHI | 70.0 | 30.0 | 0.0 | 10 |
| 2599-CHI | 91.7 | 8.3 | 0.0 | 12 |
| 2999-ATL | 100.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 88.0 | 12.0 | 0.0 | 25 |
| 3299-LA | 88.2 | 11.8 | 0.0 | 17 |
| Total | 85.3 | 12.8 | 1.8 | 109 |
Note: All remaining Update Leave questions below were skipped if respondents reported above that they had not yet started the operation.
16. How satisfied or dissatisfied have you been with the following factors related to conducting Update/Leave?
16a. Quality of individuals recruited (e.g., skills and abilities)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 58.3 | 33.3 | 8.3 | 0.0 | 0.0 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 28.6 | 71.4 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 10.0 | 50.0 | 20.0 | 10.0 | 10.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 26.9 | 57.7 | 11.5 | 3.8 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 13.6 | 63.6 | 18.2 | 4.5 | 0.0 | 0.0 | 0.0 | 22 |
| 3299-LA | 13.3 | 60.0 | 26.7 | 0.0 | 0.0 | 0.0 | 0.0 | 15 |
| Total | 16.3 | 59.8 | 18.5 | 4.3 | 1.1 | 0.0 | 0.0 | 92 |
16b. Quality of individuals hired (e.g., skills, abilities, and performance)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 58.3 | 33.3 | 8.3 | 0.0 | 0.0 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 28.6 | 71.4 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 10.0 | 50.0 | 20.0 | 10.0 | 10.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 23.1 | 57.7 | 15.4 | 3.8 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 14.3 | 61.9 | 23.8 | 0.0 | 0.0 | 0.0 | 0.0 | 21 |
| 3299-LA | 20.0 | 53.3 | 20.0 | 6.7 | 0.0 | 0.0 | 0.0 | 15 |
| Total | 16.5 | 58.2 | 19.8 | 4.4 | 1.1 | 0.0 | 0.0 | 91 |
16c. Total number of positions authorized
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 66.7 | 25.0 | 0.0 | 0.0 | 8.3 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 57.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 0.0 | 60.0 | 10.0 | 20.0 | 10.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 23.1 | 57.7 | 11.5 | 3.8 | 3.8 | 0.0 | 0.0 | 26 |
| 3199-DAL | 13.6 | 63.6 | 13.6 | 4.5 | 4.5 | 0.0 | 0.0 | 22 |
| 3299-LA | 20.0 | 60.0 | 13.3 | 6.7 | 0.0 | 0.0 | 0.0 | 15 |
| Total | 16.3 | 60.9 | 13.0 | 5.4 | 3.3 | 1.1 | 0.0 | 92 |
16d. Total number of authorized positions filled
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 66.7 | 25.0 | 0.0 | 0.0 | 8.3 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 42.9 | 0.0 | 14.3 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 0.0 | 60.0 | 10.0 | 10.0 | 20.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 26.9 | 53.8 | 15.4 | 0.0 | 3.8 | 0.0 | 0.0 | 26 |
| 3199-DAL | 9.1 | 59.1 | 9.1 | 18.2 | 4.5 | 0.0 | 0.0 | 22 |
| 3299-LA | 20.0 | 60.0 | 20.0 | 0.0 | 0.0 | 0.0 | 0.0 | 15 |
| Total | 16.3 | 57.6 | 14.1 | 6.5 | 4.3 | 1.1 | 0.0 | 92 |
16e. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 41.7 | 50.0 | 8.3 | 0.0 | 0.0 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 42.9 | 14.3 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 0.0 | 33.3 | 33.3 | 22.2 | 11.1 | 0.0 | 0.0 | 9 |
| 2999-ATL | 20.8 | 62.5 | 12.5 | 4.2 | 0.0 | 0.0 | 0.0 | 24 |
| 3199-DAL | 4.5 | 68.2 | 18.2 | 9.1 | 0.0 | 0.0 | 0.0 | 22 |
| 3299-LA | 13.3 | 60.0 | 20.0 | 6.7 | 0.0 | 0.0 | 0.0 | 15 |
| Total | 12.4 | 56.2 | 22.5 | 7.9 | 1.1 | 0.0 | 0.0 | 89 |
16f. Content of training material to address local challenges
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 72.7 | 27.3 | 0.0 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 57.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 10.0 | 60.0 | 10.0 | 20.0 | 0.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 19.2 | 73.1 | 7.7 | 0.0 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 9.1 | 63.6 | 27.3 | 0.0 | 0.0 | 0.0 | 0.0 | 22 |
| 3299-LA | 14.3 | 57.1 | 28.6 | 0.0 | 0.0 | 0.0 | 0.0 | 14 |
| Total | 14.4 | 65.6 | 17.8 | 2.2 | 0.0 | 0.0 | 0.0 | 90 |
16g. Timing of training materials
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 63.6 | 27.3 | 9.1 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 57.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 10.0 | 60.0 | 10.0 | 20.0 | 0.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 23.1 | 61.5 | 11.5 | 3.8 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 9.1 | 59.1 | 13.6 | 18.2 | 0.0 | 0.0 | 0.0 | 22 |
| 3299-LA | 14.3 | 28.6 | 21.4 | 28.6 | 7.1 | 0.0 | 0.0 | 14 |
| Total | 15.6 | 55.6 | 14.4 | 13.3 | 1.1 | 0.0 | 0.0 | 90 |
16h. Quantity of training materials
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 72.7 | 18.2 | 9.1 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 33.3 | 66.7 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 6 |
| 2599-CHI | 10.0 | 50.0 | 30.0 | 10.0 | 0.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 24.0 | 64.0 | 8.0 | 4.0 | 0.0 | 0.0 | 0.0 | 25 |
| 3199-DAL | 18.2 | 59.1 | 18.2 | 4.5 | 0.0 | 0.0 | 0.0 | 22 |
| 3299-LA | 14.3 | 50.0 | 21.4 | 7.1 | 7.1 | 0.0 | 0.0 | 14 |
| Total | 17.0 | 60.2 | 15.9 | 5.7 | 1.1 | 0.0 | 0.0 | 88 |
16i. Timing of questionnaires, devices, and other enumeration supplies provided
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 72.7 | 18.2 | 9.1 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 57.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 10.0 | 30.0 | 30.0 | 10.0 | 20.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 19.2 | 65.4 | 15.4 | 0.0 | 0.0 | 0.0 | 0.0 | 26 |
| 3199-DAL | 13.6 | 72.7 | 9.1 | 0.0 | 4.5 | 0.0 | 0.0 | 22 |
| 3299-LA | 14.3 | 42.9 | 14.3 | 21.4 | 7.1 | 0.0 | 0.0 | 14 |
| Total | 15.6 | 60.0 | 14.4 | 5.6 | 4.4 | 0.0 | 0.0 | 90 |
16j. Quantity of questionnaires, devices, and other enumeration supplies provided
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 72.7 | 18.2 | 9.1 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 33.3 | 50.0 | 0.0 | 16.7 | 0.0 | 0.0 | 0.0 | 6 |
| 2599-CHI | 10.0 | 50.0 | 20.0 | 10.0 | 10.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 20.0 | 56.0 | 12.0 | 12.0 | 0.0 | 0.0 | 0.0 | 25 |
| 3199-DAL | 4.8 | 66.7 | 4.8 | 19.0 | 4.8 | 0.0 | 0.0 | 21 |
| 3299-LA | 14.3 | 35.7 | 21.4 | 14.3 | 14.3 | 0.0 | 0.0 | 14 |
| Total | 12.6 | 56.3 | 12.6 | 13.8 | 4.6 | 0.0 | 0.0 | 87 |
16k. Adequacy of adjustments to timing and procedures in response to the COVID-19 pandemic
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 45.5 | 45.5 | 9.1 | 0.0 | 0.0 | 0.0 | 11 |
| 2299-NY | ||||||||
| 2399-PHI | 14.3 | 42.9 | 14.3 | 0.0 | 0.0 | 28.6 | 0.0 | 7 |
| 2599-CHI | 0.0 | 40.0 | 30.0 | 0.0 | 30.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 20.0 | 32.0 | 28.0 | 8.0 | 4.0 | 0.0 | 8.0 | 25 |
| 3199-DAL | 0.0 | 31.8 | 36.4 | 18.2 | 9.1 | 4.5 | 0.0 | 22 |
| 3299-LA | 14.3 | 28.6 | 28.6 | 14.3 | 14.3 | 0.0 | 0.0 | 14 |
| Total | 9.0 | 34.8 | 31.5 | 10.1 | 9.0 | 3.4 | 2.2 | 89 |
16l. Effectiveness of IT applications (e.g., LiMA, operational control system) to perform operational procedures
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 66.7 | 33.3 | 0.0 | 0.0 | 0.0 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 42.9 | 57.1 | 0.0 | 0.0 | 0.0 | 0.0 | 0.0 | 7 |
| 2599-CHI | 0.0 | 60.0 | 10.0 | 30.0 | 0.0 | 0.0 | 0.0 | 10 |
| 2999-ATL | 23.1 | 65.4 | 7.7 | 0.0 | 0.0 | 0.0 | 3.8 | 26 |
| 3199-DAL | 9.5 | 66.7 | 19.0 | 0.0 | 4.8 | 0.0 | 0.0 | 21 |
| 3299-LA | 13.3 | 46.7 | 26.7 | 6.7 | 6.7 | 0.0 | 0.0 | 15 |
| Total | 14.3 | 61.5 | 16.5 | 4.4 | 2.2 | 0.0 | 1.1 | 91 |
16m. Accuracy and efficiency of the optimizer
| Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
Number of respondents | |
|---|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | ||
| RCC code | 0.0 | 41.7 | 50.0 | 0.0 | 0.0 | 8.3 | 0.0 | 12 |
| 2299-NY | ||||||||
| 2399-PHI | 0.0 | 50.0 | 16.7 | 0.0 | 16.7 | 16.7 | 0.0 | 6 |
| 2599-CHI | 0.0 | 55.6 | 33.3 | 0.0 | 11.1 | 0.0 | 0.0 | 9 |
| 2999-ATL | 19.2 | 57.7 | 15.4 | 0.0 | 3.8 | 0.0 | 3.8 | 26 |
| 3199-DAL | 0.0 | 59.1 | 13.6 | 18.2 | 4.5 | 4.5 | 0.0 | 22 |
| 3299-LA | 13.3 | 33.3 | 33.3 | 13.3 | 6.7 | 0.0 | 0.0 | 15 |
| Total | 7.8 | 51.1 | 24.4 | 6.7 | 5.6 | 3.3 | 1.1 | 90 |
If you would like to comment about other aspects of conducting Update/Leave with which you are either satisfied or dissatisfied, please do so in the box below.
Update Enumerate
17. Do you have any expected workload for the Update/Enumerate operation in your area?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 39.4 | 45.5 | 15.2 | 33 |
| 2299-NY | ||||
| 2399-PHI | 29.2 | 70.8 | 0.0 | 24 |
| 2599-CHI | 25.0 | 75.0 | 0.0 | 20 |
| 2999-ATL | 37.0 | 51.9 | 11.1 | 27 |
| 3199-DAL | 24.3 | 70.3 | 5.4 | 37 |
| 3299-LA | 25.9 | 66.7 | 7.4 | 27 |
| Total | 30.4 | 62.5 | 7.1 | 168 |
Note: All remaining Update/Enumerate questions below were skipped if respondents reported they did not have any expected workload for this operation in their area.
18. Have you started the Update/Enumerate operation in your area?
| Yes | No | Unsure | Number of respondents | |
|---|---|---|---|---|
| % | % | % | ||
| RCC code | 11.1 | 77.8 | 11.1 | 18 |
| 2299-NY | ||||
| 2399-PHI | 14.3 | 71.4 | 14.3 | 7 |
| 2599-CHI | 40.0 | 60.0 | 0.0 | 5 |
| 2999-ATL | 23.1 | 61.5 | 15.4 | 13 |
| 3199-DAL | 50.0 | 41.7 | 8.3 | 12 |
| 3299-LA | 50.0 | 37.5 | 12.5 | 8 |
| Total | 28.6 | 60.3 | 11.1 | 63 |
Note: All remaining Update/Enumerate questions below were skipped if respondents reported above that they had not yet started the operation.
19. How satisfied or dissatisfied have you been with the following factors related to conducting Update/Enumerte?
19a. Quality of individuals recruited (e.g., skills and abilities)
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 5.9 | 58.8 | 11.8 | 11.8 | 5.9 | 5.9 | 0.0 |
19b. Quality of individuals hired (e.g., skills, abilities, and performance)
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 11.8 | 52.9 | 23.5 | 0.0 | 5.9 | 5.9 | 0.0 |
19c. Total number of positions authorized
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 11.8 | 58.8 | 23.5 | 0.0 | 0.0 | 5.9 | 0.0 |
19d. Total number of authorized positions filled
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 11.8 | 52.9 | 23.5 | 5.9 | 0.0 | 5.9 | 0.0 |
19e. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 16 | 12.5 | 56.3 | 18.8 | 6.3 | 0.0 | 6.3 | 0.0 |
19f. Content of training material to address local challenges
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 11.8 | 47.1 | 29.4 | 0.0 | 0.0 | 11.8 | 0.0 |
19g. Timing of training materials
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 52.9 | 23.5 | 0.0 | 0.0 | 5.9 | 0.0 |
19h. Quantity of training materials
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 47.1 | 23.5 | 5.9 | 0.0 | 5.9 | 0.0 |
19i. Timing of questionnaires, devices, and other enumeration supplies provided
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 58.8 | 17.6 | 0.0 | 0.0 | 5.9 | 0.0 |
19j. Quantity of questionnaires, devices, and other enumeration supplies provided
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 52.9 | 17.6 | 5.9 | 0.0 | 5.9 | 0.0 |
19k. Adequacy of adjustments to timing and procedures in response to the COVID-19 pandemic
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 29.4 | 23.5 | 11.8 | 11.8 | 5.9 | 0.0 |
19l. Effectiveness of IT applications (e.g., field - operational control system) to perform operational procedures
| Total Number of respondents |
Very satisfied |
Generally satisfied |
Neither satisfied nor dissatisfied |
Generally dissatisfied |
Very dissatisfied |
Don't know/Unsure |
Not Applicable |
|---|---|---|---|---|---|---|---|
| % | % | % | % | % | % | % | |
| 17 | 17.6 | 58.8 | 11.8 | 5.9 | 0.0 | 5.9 | 0.0 |
If you would like to comment about other aspects of conducting Update/Enumerate with which you are either satisfied or dissatisfied, please do so in the box below.
Comments
If you would like to comment about (a) other practices, challenges, or factors that have affected the ACO's preparation for the census over the last few months, or (b) topics that you think we should consider exploring in future surveys, please do so in the box below.
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