Survey of Area Census Office Managers Questionnaire 3 (5/18/20 - 5/26/20)

U.S. Government Accountability Office

Contents

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Introduction

Thank you in advance for taking the time to share this information with GAO. If you have any questions about the survey, please (the name and contact information for three GAO staff appeared here).

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Background

Have you previously participated in GAO's ACOM survey as ACOM or Acting ACOM for this ACO (_____)?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 86.7 6.7 6.7 30
2299-NY
2399-PHI 91.7 8.3 0.0 24
2599-CHI 86.4 13.6 0.0 22
2999-ATL 85.0 12.5 2.5 40
3199-DAL 90.7 9.3 0.0 43
3299-LA 75.9 20.7 3.4 29
Total 86.2 11.7 2.1 188

The Census Bureau provided us with your name and email address. Is the following information correct?

Name: _____
Email: _____

(View question)

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Please provide your telephone number, including area code, so that we can call you, if necessary, to clarify your responses:

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Please provide the following information so that we can contact you, if necessary, to clarify your responses.

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First and last name:

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Telephone number (Include area code):

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E-mail address:

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In what month and year did you become ACOM or acting ACOM?

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Aside from the 2020 Census, do you have any prior Census Bureau work experience (e.g., ACS, Census 2010, 2000, etc.)?

Note: This question was skipped if respondents reported they had previously participated in GAO's ACOM survey as ACOM or Acting ACOM for the designated ACO.

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 25.0 75.0 0.0 4
2299-NY
2399-PHI 0.0 100.0 0.0 2
2599-CHI 33.3 66.7 0.0 3
2999-ATL 16.7 83.3 0.0 6
3199-DAL 0.0 100.0 0.0 4
3299-LA 28.6 71.4 0.0 7
Total 19.2 80.8 0.0 26

If you are not the ACOM or Acting ACOM, please provide your title:

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Pandemic Preparedness and Response

1. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of pandemic preparedness and response?

(View question)

1a. Clarity of HQ communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 33.3 23.3 23.3 13.3 0.0 0.0 30
2299-NY
2399-PHI 12.0 48.0 20.0 8.0 8.0 0.0 4.0 25
2599-CHI 4.8 33.3 28.6 28.6 4.8 0.0 0.0 21
2999-ATL 17.5 45.0 12.5 10.0 15.0 0.0 0.0 40
3199-DAL 14.0 30.2 18.6 30.2 7.0 0.0 0.0 43
3299-LA 10.7 25.0 17.9 25.0 21.4 0.0 0.0 28
Total 11.8 35.8 19.3 20.9 11.8 0.0 0.5 187

1b. Clarity of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 41.4 13.8 20.7 10.3 0.0 0.0 29
2299-NY
2399-PHI 20.0 56.0 16.0 4.0 4.0 0.0 0.0 25
2599-CHI 4.5 22.7 18.2 45.5 9.1 0.0 0.0 22
2999-ATL 17.9 38.5 17.9 12.8 12.8 0.0 0.0 39
3199-DAL 23.3 37.2 16.3 16.3 7.0 0.0 0.0 43
3299-LA 7.1 35.7 10.7 21.4 25.0 0.0 0.0 28
Total 15.6 38.7 15.6 18.8 11.3 0.0 0.0 186

1c. Timeliness of HQ communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 23.3 13.3 30.0 20.0 0.0 0.0 30
2299-NY
2399-PHI 12.0 40.0 20.0 16.0 8.0 0.0 4.0 25
2599-CHI 5.0 25.0 15.0 35.0 20.0 0.0 0.0 20
2999-ATL 15.0 32.5 22.5 15.0 15.0 0.0 0.0 40
3199-DAL 16.3 30.2 9.3 25.6 18.6 0.0 0.0 43
3299-LA 7.1 21.4 14.3 28.6 28.6 0.0 0.0 28
Total 12.4 29.0 15.6 24.2 18.3 0.0 0.5 186

1d. Timeliness of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.0 30.0 16.7 20.0 13.3 0.0 0.0 30
2299-NY
2399-PHI 16.0 52.0 20.0 8.0 4.0 0.0 0.0 25
2599-CHI 0.0 27.3 22.7 27.3 22.7 0.0 0.0 22
2999-ATL 13.2 31.6 21.1 18.4 15.8 0.0 0.0 38
3199-DAL 23.8 35.7 4.8 21.4 14.3 0.0 0.0 42
3299-LA 6.9 20.7 10.3 31.0 31.0 0.0 0.0 29
Total 14.5 32.8 15.1 21.0 16.7 0.0 0.0 186

1e. Adequacy of HQ pandemic guidance to protect the health and safety of census workers

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 30.0 13.3 26.7 23.3 0.0 0.0 30
2299-NY
2399-PHI 24.0 28.0 12.0 24.0 8.0 0.0 4.0 25
2599-CHI 9.5 23.8 33.3 19.0 14.3 0.0 0.0 21
2999-ATL 17.5 45.0 15.0 12.5 10.0 0.0 0.0 40
3199-DAL 16.3 37.2 11.6 20.9 14.0 0.0 0.0 43
3299-LA 6.9 27.6 3.4 34.5 27.6 0.0 0.0 29
Total 13.8 33.5 13.8 22.3 16.0 0.0 0.5 188

1f. Adequacy of RCC pandemic guidance to protect the health and safety of census workers

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 33.3 10.0 26.7 20.0 0.0 0.0 30
2299-NY
2399-PHI 24.0 32.0 24.0 12.0 8.0 0.0 0.0 25
2599-CHI 4.5 22.7 31.8 27.3 13.6 0.0 0.0 22
2999-ATL 17.5 45.0 15.0 15.0 7.5 0.0 0.0 40
3199-DAL 23.3 34.9 11.6 20.9 9.3 0.0 0.0 43
3299-LA 10.3 27.6 17.2 20.7 24.1 0.0 0.0 29
Total 15.9 33.9 16.9 20.1 13.2 0.0 0.0 189

1g. ACO's ability to manage employee concerns regarding health and safety on the job

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 40.0 26.7 13.3 20.0 0.0 0.0 30
2299-NY
2399-PHI 16.0 64.0 12.0 0.0 8.0 0.0 0.0 25
2599-CHI 13.6 45.5 18.2 13.6 9.1 0.0 0.0 22
2999-ATL 15.0 52.5 22.5 5.0 5.0 0.0 0.0 40
3199-DAL 34.9 48.8 11.6 4.7 0.0 0.0 0.0 43
3299-LA 10.3 44.8 10.3 24.1 10.3 0.0 0.0 29
Total 16.4 49.2 16.9 9.5 7.9 0.0 0.0 189

1h. ACO's ability to safeguard employee health and safety on the job

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 43.3 20.0 13.3 20.0 0.0 0.0 30
2299-NY
2399-PHI 25.0 45.8 12.5 8.3 8.3 0.0 0.0 24
2599-CHI 9.1 36.4 22.7 22.7 9.1 0.0 0.0 22
2999-ATL 12.5 55.0 12.5 15.0 5.0 0.0 0.0 40
3199-DAL 27.9 62.8 2.3 7.0 0.0 0.0 0.0 43
3299-LA 13.8 31.0 24.1 20.7 10.3 0.0 0.0 29
Total 16.0 47.9 14.4 13.8 8.0 0.0 0.0 188

1i. ACO's ability to maintain continuity of operations during an active pandemic

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 37.9 34.5 10.3 3.4 0.0 0.0 29
2299-NY
2399-PHI 20.0 52.0 16.0 12.0 0.0 0.0 0.0 25
2599-CHI 13.6 36.4 13.6 27.3 9.1 0.0 0.0 22
2999-ATL 28.2 43.6 15.4 5.1 7.7 0.0 0.0 39
3199-DAL 25.6 51.2 18.6 4.7 0.0 0.0 0.0 43
3299-LA 14.3 39.3 28.6 3.6 14.3 0.0 0.0 28
Total 20.4 44.1 21.0 9.1 5.4 0.0 0.0 186

1j. Adequacy of personal protection equipment to protect the health and safety of workers in the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 13.3 36.7 23.3 23.3 0.0 0.0 30
2299-NY
2399-PHI 20.0 20.0 16.0 28.0 16.0 0.0 0.0 25
2599-CHI 4.5 22.7 27.3 27.3 18.2 0.0 0.0 22
2999-ATL 7.7 33.3 12.8 28.2 17.9 0.0 0.0 39
3199-DAL 14.0 27.9 16.3 25.6 16.3 0.0 0.0 43
3299-LA 3.4 27.6 6.9 44.8 17.2 0.0 0.0 29
Total 9.0 25.0 18.6 29.3 18.1 0.0 0.0 188

1k. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and their census field supervisors)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 23.3 23.3 16.7 13.3 6.7 6.7 30
2299-NY
2399-PHI 16.0 28.0 20.0 16.0 4.0 8.0 8.0 25
2599-CHI 4.5 22.7 13.6 22.7 22.7 0.0 13.6 22
2999-ATL 10.0 35.0 22.5 17.5 15.0 0.0 0.0 40
3199-DAL 16.3 32.6 20.9 18.6 11.6 0.0 0.0 43
3299-LA 3.4 31.0 3.4 41.4 17.2 0.0 3.4 29
Total 10.6 29.6 18.0 21.7 13.8 2.1 4.2 189

1l. ACO having sufficient information to address employee concerns regarding pay and leave.

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 50.0 13.3 16.7 13.3 3.3 0.0 30
2299-NY
2399-PHI 20.0 36.0 24.0 8.0 12.0 0.0 0.0 25
2599-CHI 4.5 22.7 18.2 22.7 27.3 4.5 0.0 22
2999-ATL 15.0 35.0 17.5 20.0 12.5 0.0 0.0 40
3199-DAL 23.8 38.1 16.7 14.3 7.1 0.0 0.0 42
3299-LA 3.4 24.1 3.4 44.8 24.1 0.0 0.0 29
Total 12.8 35.1 15.4 20.7 14.9 1.1 0.0 188

1m. If you would like to comment about other aspects of pandemic preparedness and response with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

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Operation Status

2. Which of the following best describes your resumed census activities that use DAPPS employees in the office (i.e., clerks and OOSs) following the suspension of operations due to COVID-19?

(View question)

  We have not resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs). We have resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) but are not back to full level of activity yet. We have resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) and fully did so recently (during the last 4 weeks). We resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) and fully did so more than 4 weeks ago. Number of respondents
% % % %
RCC code 3.4 79.3 10.3 6.9 29
2299-NY
2399-PHI 0.0 92.0 4.0 4.0 25
2599-CHI 0.0 81.8 18.2 0.0 22
2999-ATL 0.0 90.0 10.0 0.0 40
3199-DAL 0.0 76.7 20.9 2.3 43
3299-LA 3.4 62.1 34.5 0.0 29
Total 1.1 80.3 16.5 2.1 188

3. If you would like to comment about the status of your resumed census activities that use DAPPS employees in the office (i.e., clerks and OOSs), please do so in the box below.

(View question)

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4. Which of the following best describes your resumed census activities that use DAPPS employees in the field (i.e., enumerators and CFSs) following the suspension of operations due to COVID-19?

(View question)

  We have not resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs). We have resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) but are not back to full level of activity yet. We have resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) and fully did so recently (during the last 4 weeks). We resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) and fully did so more than 4 weeks ago. Number of respondents
% % % %
RCC code 80.0 13.3 6.7 0.0 30
2299-NY
2399-PHI 44.0 32.0 20.0 4.0 25
2599-CHI 68.2 22.7 9.1 0.0 22
2999-ATL 7.5 35.0 57.5 0.0 40
3199-DAL 44.2 32.6 23.3 0.0 43
3299-LA 69.0 13.8 17.2 0.0 29
Total 48.7 25.9 24.9 0.5 189

5. If you would like to comment about the status of your resumed census activities that use DAPPS employees in the field (i.e., enumerators and CFSs), please do so in the box below.

(View question)

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Reopening the Office and Resuming Delayed Operations

6. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of reopening the office and resuming delayed operations?

(View question)

6a. Clarity of RCC/HQ communication (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 43.3 26.7 13.3 16.7 0.0 0.0 30
2299-NY
2399-PHI 12.0 44.0 28.0 0.0 12.0 0.0 4.0 25
2599-CHI 0.0 31.8 13.6 45.5 9.1 0.0 0.0 22
2999-ATL 12.5 50.0 17.5 12.5 7.5 0.0 0.0 40
3199-DAL 16.3 41.9 11.6 25.6 4.7 0.0 0.0 43
3299-LA 6.9 24.1 24.1 20.7 24.1 0.0 0.0 29
Total 9.0 40.2 19.6 19.0 11.6 0.0 0.5 189

6b. Timeliness of RCC/HQ communication (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 43.3 20.0 20.0 13.3 0.0 0.0 30
2299-NY
2399-PHI 20.0 28.0 24.0 12.0 12.0 0.0 4.0 25
2599-CHI 0.0 27.3 22.7 40.9 9.1 0.0 0.0 22
2999-ATL 10.0 40.0 17.5 25.0 7.5 0.0 0.0 40
3199-DAL 23.3 27.9 11.6 32.6 4.7 0.0 0.0 43
3299-LA 6.9 20.7 17.2 27.6 27.6 0.0 0.0 29
Total 11.6 31.7 18.0 26.5 11.6 0.0 0.5 189

6c. Adequacy of RCC/HQ communications (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 48.3 10.3 17.2 13.8 0.0 0.0 29
2299-NY
2399-PHI 16.0 36.0 24.0 12.0 8.0 0.0 4.0 25
2599-CHI 0.0 18.2 31.8 40.9 9.1 0.0 0.0 22
2999-ATL 10.0 40.0 27.5 12.5 10.0 0.0 0.0 40
3199-DAL 21.4 38.1 7.1 26.2 7.1 0.0 0.0 42
3299-LA 6.9 27.6 20.7 24.1 20.7 0.0 0.0 29
Total 11.8 35.8 19.3 21.4 11.2 0.0 0.5 187

6d. Process of recalling DAPPS office staff (i.e., clerks and OOSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 48.3 17.2 10.3 10.3 3.4 0.0 29
2299-NY
2399-PHI 16.7 58.3 20.8 0.0 4.2 0.0 0.0 24
2599-CHI 0.0 36.4 22.7 31.8 9.1 0.0 0.0 22
2999-ATL 12.5 52.5 22.5 5.0 7.5 0.0 0.0 40
3199-DAL 27.9 51.2 9.3 9.3 2.3 0.0 0.0 43
3299-LA 11.1 55.6 22.2 7.4 3.7 0.0 0.0 27
Total 14.6 50.8 18.4 9.7 5.9 0.5 0.0 185

6e. Readiness to resume selecting staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 56.7 23.3 0.0 3.3 0.0 10.0 30
2299-NY
2399-PHI 40.0 44.0 8.0 4.0 0.0 4.0 0.0 25
2599-CHI 4.5 54.5 9.1 13.6 4.5 0.0 13.6 22
2999-ATL 20.0 30.0 17.5 10.0 5.0 2.5 15.0 40
3199-DAL 32.6 41.9 16.3 2.3 7.0 0.0 0.0 43
3299-LA 24.1 37.9 6.9 24.1 6.9 0.0 0.0 29
Total 22.2 42.9 14.3 8.5 4.8 1.1 6.3 189

6f. Readiness to resume hiring and onboarding staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 40.0 23.3 13.3 3.3 3.3 10.0 30
2299-NY
2399-PHI 24.0 52.0 16.0 4.0 0.0 4.0 0.0 25
2599-CHI 4.8 47.6 19.0 14.3 4.8 0.0 9.5 21
2999-ATL 17.5 27.5 30.0 10.0 5.0 2.5 7.5 40
3199-DAL 32.6 39.5 14.0 9.3 4.7 0.0 0.0 43
3299-LA 17.2 41.4 10.3 20.7 10.3 0.0 0.0 29
Total 18.6 39.9 19.1 11.7 4.8 1.6 4.3 188

6g. Readiness to resume training staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 46.7 20.0 13.3 3.3 0.0 10.0 30
2299-NY
2399-PHI 24.0 40.0 16.0 16.0 0.0 4.0 0.0 25
2599-CHI 4.5 27.3 36.4 22.7 4.5 4.5 0.0 22
2999-ATL 17.5 30.0 30.0 10.0 7.5 2.5 2.5 40
3199-DAL 20.9 41.9 18.6 14.0 4.7 0.0 0.0 43
3299-LA 13.8 31.0 13.8 31.0 10.3 0.0 0.0 29
Total 15.3 36.5 22.2 16.9 5.3 1.6 2.1 189

6h. Readiness to conduct office operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 56.7 13.3 10.0 3.3 0.0 3.3 30
2299-NY
2399-PHI 28.0 48.0 20.0 4.0 0.0 0.0 0.0 25
2599-CHI 4.5 59.1 13.6 18.2 4.5 0.0 0.0 22
2999-ATL 27.5 47.5 17.5 5.0 2.5 0.0 0.0 40
3199-DAL 37.2 48.8 11.6 0.0 2.3 0.0 0.0 43
3299-LA 24.1 48.3 13.8 6.9 6.9 0.0 0.0 29
Total 24.3 50.8 14.8 6.3 3.2 0.0 0.5 189

6i. Readiness to conduct field enumeration operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 58.6 10.3 6.9 6.9 3.4 6.9 29
2299-NY
2399-PHI 24.0 40.0 20.0 12.0 0.0 4.0 0.0 25
2599-CHI 4.5 45.5 27.3 18.2 4.5 0.0 0.0 22
2999-ATL 25.0 42.5 17.5 7.5 5.0 2.5 0.0 40
3199-DAL 32.6 51.2 9.3 2.3 4.7 0.0 0.0 43
3299-LA 17.2 34.5 20.7 17.2 10.3 0.0 0.0 29
Total 20.2 45.7 16.5 9.6 5.3 1.6 1.1 188

6j. Other: If you would like to comment about other areas of resuming operations with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Hiring Field Workers (U/L, NRFU, etc.)

Note: This set of Hiring Field Workers questions was skipped if respondents reported above that they had not yet resumed census activities that use DAPPS employees in the field (question #4).

7. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of hiring field workers (i.e., enumerators and their census field supervisors)?

(View question)

7a. Quality of individuals recruited (e.g., skills and abilities)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 16.7 50.0 16.7 0.0 0.0 16.7 6
2299-NY
2399-PHI 28.6 50.0 14.3 0.0 0.0 0.0 7.1 14
2599-CHI 0.0 14.3 57.1 28.6 0.0 0.0 0.0 7
2999-ATL 8.1 45.9 27.0 5.4 2.7 0.0 10.8 37
3199-DAL 12.5 45.8 16.7 4.2 0.0 4.2 16.7 24
3299-LA 0.0 44.4 44.4 11.1 0.0 0.0 0.0 9
Total 10.3 42.3 27.8 7.2 1.0 1.0 10.3 97

7b. Quality of individuals hired (e.g., skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 16.7 33.3 33.3 0.0 0.0 16.7 6
2299-NY
2399-PHI 28.6 42.9 14.3 0.0 0.0 0.0 14.3 14
2599-CHI 0.0 14.3 57.1 28.6 0.0 0.0 0.0 7
2999-ATL 5.4 48.6 27.0 5.4 2.7 0.0 10.8 37
3199+3299-DAL+LA 9.1 39.4 33.3 3.0 0.0 3.0 12.1 33
Total 9.3 40.2 29.9 7.2 1.0 1.0 11.3 97

7c. Total number of positions authorized

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 16.7 50.0 16.7 0.0 0.0 16.7 6
2299-NY
2399-PHI 50.0 28.6 14.3 0.0 0.0 0.0 7.1 14
2599-CHI 0.0 71.4 0.0 14.3 14.3 0.0 0.0 7
2999-ATL 13.5 56.8 10.8 5.4 2.7 2.7 8.1 37
3199-DAL 16.7 58.3 8.3 0.0 0.0 0.0 16.7 24
3299-LA 11.1 44.4 33.3 11.1 0.0 0.0 0.0 9
Total 17.5 50.5 14.4 5.2 2.1 1.0 9.3 97

7d. Total number of authorized positions filled

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 0.0 66.7 16.7 0.0 0.0 16.7 6
2299-NY
2399-PHI 57.1 21.4 14.3 0.0 0.0 0.0 7.1 14
2599-CHI 0.0 71.4 0.0 14.3 14.3 0.0 0.0 7
2999-ATL 8.3 63.9 8.3 5.6 2.8 2.8 8.3 36
3199+3299-DAL+LA 21.9 43.8 21.9 0.0 0.0 0.0 12.5 32
Total 18.9 47.4 16.8 4.2 2.1 1.1 9.5 95

7e. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 50.0 16.7 16.7 0.0 0.0 16.7 6
2299-NY
2399+2599-PHI+CHI 23.8 66.7 4.8 0.0 0.0 0.0 4.8 21
2999-ATL 5.4 56.8 16.2 8.1 2.7 2.7 8.1 37
3199-DAL 8.3 37.5 25.0 12.5 0.0 0.0 16.7 24
3299-LA 0.0 25.0 50.0 12.5 12.5 0.0 0.0 8
Total 9.4 51.0 18.8 8.3 2.1 1.0 9.4 96

7f. Finger printing procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 33.3 33.3 0.0 33.3 0.0 0.0 6
2299-NY
2399+2599-PHI+CHI 0.0 28.6 28.6 23.8 9.5 4.8 4.8 21
2999-ATL 5.4 29.7 35.1 10.8 10.8 0.0 8.1 37
3199-DAL 12.5 20.8 20.8 20.8 16.7 0.0 8.3 24
3299-LA 0.0 44.4 11.1 33.3 11.1 0.0 0.0 9
Total 5.2 28.9 27.8 17.5 13.4 1.0 6.2 97

7g. Background check procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 5.0 40.0 20.0 25.0 10.0 0.0 0.0 20
2299+2399-NY+PHI
2599-CHI 0.0 57.1 14.3 28.6 0.0 0.0 0.0 7
2999-ATL 2.7 32.4 32.4 8.1 16.2 0.0 8.1 37
3199-DAL 4.2 25.0 20.8 37.5 8.3 0.0 4.2 24
3299-LA 0.0 33.3 22.2 33.3 11.1 0.0 0.0 9
Total 3.1 34.0 24.7 22.7 11.3 0.0 4.1 97

7h. Number of applicants with the language skills needed in your area

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 50.0 33.3 16.7 0.0 0.0 0.0 6
2299-NY
2399-PHI 7.1 42.9 21.4 14.3 7.1 0.0 7.1 14
2599-CHI 0.0 42.9 42.9 14.3 0.0 0.0 0.0 7
2999-ATL 16.2 43.2 18.9 2.7 5.4 2.7 10.8 37
3199-DAL 8.3 62.5 20.8 0.0 0.0 0.0 8.3 24
3299-LA 0.0 55.6 11.1 33.3 0.0 0.0 0.0 9
Total 9.3 49.5 21.6 8.2 3.1 1.0 7.2 97

7i. RCC/HQ procedures to support ACO's field worker recruitment

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 76.9 23.1 0.0 0.0 0.0 0.0 13
2299+2599-NY+CHI
2399-PHI 14.3 50.0 14.3 14.3 7.1 0.0 0.0 14
2999-ATL 8.3 58.3 19.4 2.8 2.8 0.0 8.3 36
3199-DAL 16.7 37.5 16.7 25.0 0.0 0.0 4.2 24
3299-LA 0.0 22.2 44.4 11.1 22.2 0.0 0.0 9
Total 9.4 51.0 20.8 10.4 4.2 0.0 4.2 96

7j. RCC/HQ procedures to support ACO's field worker hiring

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 61.5 38.5 0.0 0.0 0.0 0.0 13
2299+2599-NY+CHI
2399-PHI 7.1 50.0 35.7 0.0 7.1 0.0 0.0 14
2999-ATL 8.1 54.1 24.3 2.7 2.7 0.0 8.1 37
3199-DAL 12.5 45.8 16.7 16.7 0.0 0.0 8.3 24
3299-LA 0.0 44.4 33.3 22.2 0.0 0.0 0.0 9
Total 7.2 51.5 26.8 7.2 2.1 0.0 5.2 97

7k. If you would like to comment about other aspects of field worker recruitment and hiring with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Partnership Program

8. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of the partnership program?

(View question)

8a. Communication and coordination between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 43.3 36.7 6.7 3.3 0.0 0.0 30
2299-NY
2399-PHI 8.0 32.0 32.0 12.0 12.0 0.0 4.0 25
2599-CHI 0.0 22.7 9.1 36.4 22.7 4.5 4.5 22
2999-ATL 10.5 18.4 26.3 23.7 13.2 0.0 7.9 38
3199-DAL 22.0 41.5 24.4 4.9 7.3 0.0 0.0 41
3299-LA 20.7 20.7 13.8 13.8 24.1 3.4 3.4 29
Total 13.0 30.3 24.3 15.1 13.0 1.1 3.2 185

8b. Clarity of roles and responsibilities between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 36.7 30.0 16.7 6.7 0.0 0.0 30
2299-NY
2399-PHI 8.0 40.0 20.0 20.0 8.0 0.0 4.0 25
2599-CHI 0.0 23.8 9.5 28.6 23.8 9.5 4.8 21
2999-ATL 13.2 23.7 21.1 26.3 7.9 0.0 7.9 38
3199-DAL 17.1 39.0 26.8 7.3 9.8 0.0 0.0 41
3299-LA 24.1 20.7 10.3 17.2 20.7 3.4 3.4 29
Total 13.0 31.0 20.7 18.5 12.0 1.6 3.3 184

8c. Opportunities to provide feedback on the partnership program

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 41.4 31.0 10.3 10.3 0.0 0.0 29
2299-NY
2399-PHI 8.0 28.0 24.0 16.0 16.0 4.0 4.0 25
2599-CHI 0.0 22.7 13.6 31.8 22.7 4.5 4.5 22
2999-ATL 13.2 18.4 28.9 21.1 7.9 2.6 7.9 38
3199-DAL 26.8 36.6 24.4 7.3 4.9 0.0 0.0 41
3299-LA 17.9 21.4 17.9 10.7 21.4 7.1 3.6 28
Total 13.7 28.4 24.0 15.3 12.6 2.7 3.3 183

8d. Efforts made by HQ/RCC and partnership program to improve communication and coordination between the ACO and partnership program specialist.

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 33.3 36.7 10.0 10.0 3.3 0.0 30
2299-NY
2399-PHI 8.3 41.7 25.0 4.2 12.5 4.2 4.2 24
2599-CHI 0.0 18.2 18.2 31.8 22.7 4.5 4.5 22
2999-ATL 10.5 13.2 39.5 21.1 5.3 2.6 7.9 38
3199-DAL 24.4 41.5 19.5 4.9 9.8 0.0 0.0 41
3299-LA 10.7 21.4 28.6 10.7 17.9 7.1 3.6 28
Total 11.5 28.4 28.4 13.1 12.0 3.3 3.3 183

8e. Assistance to the ACO in communicating with community on pandemic-related operational details

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 43.3 33.3 6.7 6.7 6.7 0.0 30
2299-NY
2399-PHI 8.0 32.0 24.0 8.0 16.0 8.0 4.0 25
2599-CHI 0.0 13.6 18.2 27.3 31.8 4.5 4.5 22
2999-ATL 5.4 18.9 40.5 16.2 10.8 0.0 8.1 37
3199-DAL 17.1 39.0 29.3 7.3 7.3 0.0 0.0 41
3299-LA 13.8 27.6 20.7 6.9 24.1 3.4 3.4 29
Total 8.7 29.9 28.8 11.4 14.7 3.3 3.3 184

Note: The remaining Partnership Program satisfaction-rating questions were skipped if respondents reported above that they had not yet resumed census activities that use DAPPS employees in the field (question #4).

8f. Responsiveness to ACO requests

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 33.3 0.0 33.3 16.7 0.0 0.0 6
2299-NY
2399-PHI 7.1 50.0 21.4 7.1 7.1 7.1 0.0 14
2599-CHI 0.0 28.6 14.3 28.6 0.0 14.3 14.3 7
2999-ATL 11.8 32.4 20.6 17.6 5.9 2.9 8.8 34
3199-DAL 21.7 39.1 17.4 4.3 17.4 0.0 0.0 23
3299-LA 33.3 33.3 11.1 0.0 22.2 0.0 0.0 9
Total 15.1 36.6 17.2 12.9 10.8 3.2 4.3 93

8g. Helpfulness to ACO operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 50.0 16.7 0.0 16.7 0.0 0.0 6
2299-NY
2399-PHI 7.1 57.1 14.3 0.0 14.3 7.1 0.0 14
2599-CHI 0.0 28.6 14.3 14.3 28.6 14.3 0.0 7
2999-ATL 11.8 26.5 14.7 23.5 11.8 2.9 8.8 34
3199-DAL 21.7 30.4 26.1 0.0 17.4 0.0 4.3 23
3299-LA 11.1 55.6 11.1 0.0 22.2 0.0 0.0 9
Total 12.9 36.6 17.2 9.7 16.1 3.2 4.3 93

8h. Assistance with local challenges

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 33.3 16.7 16.7 16.7 0.0 0.0 6
2299-NY
2399-PHI 14.3 50.0 14.3 0.0 14.3 7.1 0.0 14
2599-CHI 0.0 28.6 14.3 42.9 0.0 14.3 0.0 7
2999-ATL 17.6 20.6 14.7 23.5 11.8 2.9 8.8 34
3199-DAL 17.4 34.8 30.4 0.0 17.4 0.0 0.0 23
3299-LA 22.2 33.3 22.2 0.0 22.2 0.0 0.0 9
Total 16.1 31.2 19.4 12.9 14.0 3.2 3.2 93

8i. Quality of partnership program specialists (e.g. skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 66.7 0.0 0.0 16.7 0.0 0.0 6
2299-NY
2399-PHI 21.4 35.7 14.3 0.0 14.3 14.3 0.0 14
2599-CHI 0.0 28.6 14.3 14.3 28.6 14.3 0.0 7
2999-ATL 14.7 17.6 26.5 14.7 8.8 8.8 8.8 34
3199-DAL 36.4 27.3 9.1 9.1 18.2 0.0 0.0 22
3299-LA 37.5 25.0 12.5 12.5 12.5 0.0 0.0 8
Total 22.0 27.5 16.5 9.9 14.3 6.6 3.3 91

8j. Identification of MQAC sites (e.g., location, number of sites)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 33.3 33.3 0.0 0.0 16.7 16.7 6
2299-NY
2399-PHI 0.0 14.3 35.7 0.0 14.3 21.4 14.3 14
2599-CHI 0.0 14.3 28.6 28.6 14.3 14.3 0.0 7
2999-ATL 11.8 17.6 20.6 17.6 5.9 8.8 17.6 34
3199-DAL 13.0 30.4 21.7 13.0 8.7 4.3 8.7 23
3299-LA 0.0 11.1 22.2 0.0 11.1 0.0 55.6 9
Total 7.5 20.4 24.7 11.8 8.6 9.7 17.2 93

8k. If you would like to comment about other aspects of the partnership program with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Information Technology

9. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of information technology?

(View question)

9a. IT support (e.g., RCC, DSC) provided to ACO field and office workers for problems encountered

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.0 63.3 6.7 6.7 3.3 0.0 0.0 30
2299-NY
2399-PHI 36.0 48.0 16.0 0.0 0.0 0.0 0.0 25
2599-CHI 18.2 54.5 22.7 4.5 0.0 0.0 0.0 22
2999-ATL 21.6 62.2 5.4 5.4 5.4 0.0 0.0 37
3199-DAL 26.8 53.7 4.9 9.8 4.9 0.0 0.0 41
3299-LA 20.7 44.8 17.2 6.9 10.3 0.0 0.0 29
Total 23.9 54.9 10.9 6.0 4.3 0.0 0.0 184

9b. Reliability of office systems (i.e., lack of down time, work interruptions)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 56.7 20.0 10.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 28.0 44.0 20.0 8.0 0.0 0.0 0.0 25
2599-CHI 9.1 40.9 36.4 9.1 4.5 0.0 0.0 22
2999-ATL 5.4 64.9 16.2 10.8 2.7 0.0 0.0 37
3199-DAL 29.3 43.9 14.6 12.2 0.0 0.0 0.0 41
3299-LA 17.2 44.8 17.2 13.8 6.9 0.0 0.0 29
Total 17.4 50.0 19.6 10.9 2.2 0.0 0.0 184

9c. Reliability of devices (e.g., laptops, smartphones, tablets)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 62.1 17.2 3.4 0.0 0.0 0.0 29
2299-NY
2399-PHI 25.0 58.3 12.5 4.2 0.0 0.0 0.0 24
2599-CHI 13.6 59.1 18.2 4.5 4.5 0.0 0.0 22
2999-ATL 11.1 58.3 13.9 13.9 2.8 0.0 0.0 36
3199-DAL 25.0 47.5 15.0 7.5 5.0 0.0 0.0 40
3299-LA 20.7 44.8 24.1 6.9 3.4 0.0 0.0 29
Total 18.9 54.4 16.7 7.2 2.8 0.0 0.0 180

9d. Availability (or quantity) of devices (e.g., laptops, smartphones, tablets )

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 46.7 13.3 20.0 16.7 0.0 0.0 30
2299-NY
2399-PHI 28.0 40.0 16.0 16.0 0.0 0.0 0.0 25
2599-CHI 9.1 27.3 22.7 9.1 31.8 0.0 0.0 22
2999-ATL 10.8 48.6 5.4 18.9 16.2 0.0 0.0 37
3199-DAL 19.5 34.1 14.6 22.0 9.8 0.0 0.0 41
3299-LA 17.2 34.5 13.8 27.6 6.9 0.0 0.0 29
Total 14.7 39.1 13.6 19.6 13.0 0.0 0.0 184

9e. Preparedness for handling situations such as lost or stolen equipment (e.g., laptops, mobile devices)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 63.3 16.7 0.0 0.0 3.3 3.3 30
2299-NY
2399-PHI 34.8 43.5 17.4 0.0 0.0 0.0 4.3 23
2599-CHI 9.1 50.0 40.9 0.0 0.0 0.0 0.0 22
2999-ATL 22.2 69.4 5.6 2.8 0.0 0.0 0.0 36
3199-DAL 36.6 39.0 22.0 2.4 0.0 0.0 0.0 41
3299-LA 35.7 39.3 21.4 0.0 3.6 0.0 0.0 28
Total 26.1 51.1 19.4 1.1 0.6 0.6 1.1 180

Note: The remaining Information Technology satisfaction-rating questions were skipped if respondents reported above that they had not yet resumed census activities that use DAPPS employees in the field (question #4).

9f. Total number of positions authorized for IT support (i.e., IT clerks) in the ACO

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.7 76.9 15.4 0.0 0.0 0.0 0.0 13
2299+2599-NY+CHI
2399-PHI 42.9 35.7 14.3 7.1 0.0 0.0 0.0 14
2999-ATL 35.3 52.9 8.8 2.9 0.0 0.0 0.0 34
3199-DAL 39.1 56.5 0.0 4.3 0.0 0.0 0.0 23
3299-LA 33.3 44.4 0.0 22.2 0.0 0.0 0.0 9
Total 33.3 53.8 7.5 5.4 0.0 0.0 0.0 93

9g. Quality of clerks hired for IT support (e.g., skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 50.0 16.7 33.3 0.0 0.0 0.0 6
2299-NY
2399-PHI 35.7 35.7 21.4 0.0 7.1 0.0 0.0 14
2599-CHI 14.3 28.6 42.9 0.0 14.3 0.0 0.0 7
2999-ATL 14.7 70.6 8.8 5.9 0.0 0.0 0.0 34
3199-DAL 26.1 43.5 8.7 17.4 4.3 0.0 0.0 23
3299-LA 22.2 33.3 33.3 11.1 0.0 0.0 0.0 9
Total 20.4 50.5 16.1 9.7 3.2 0.0 0.0 93

9h. Effectiveness of the operational control system for assisting CFSs in managing enumerator work and tracking progress

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 33.3 33.3 33.3 0.0 0.0 0.0 6
2299-NY
2399-PHI 35.7 21.4 21.4 7.1 0.0 0.0 14.3 14
2599-CHI 14.3 57.1 0.0 14.3 14.3 0.0 0.0 7
2999-ATL 14.7 64.7 2.9 14.7 2.9 0.0 0.0 34
3199+3299-DAL+LA 9.4 62.5 15.6 6.3 3.1 0.0 3.1 32
Total 15.1 54.8 11.8 11.8 3.2 0.0 3.2 93

9i. Effectiveness of the operational control system for facilitating communication between CFSs and enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 33.3 0.0 33.3 0.0 16.7 16.7 6
2299-NY
2399-PHI 35.7 7.1 28.6 14.3 0.0 0.0 14.3 14
2599-CHI 14.3 42.9 0.0 28.6 14.3 0.0 0.0 7
2999-ATL 17.6 52.9 17.6 8.8 2.9 0.0 0.0 34
3199-DAL 9.1 59.1 18.2 4.5 4.5 4.5 0.0 22
3299-LA 11.1 44.4 33.3 11.1 0.0 0.0 0.0 9
Total 16.3 44.6 18.5 12.0 3.3 2.2 3.3 92

9j. Effectiveness of training related to the importance of protecting and securing data collected during the Census

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 33.3 48.1 18.5 0.0 0.0 0.0 0.0 27
2299+2399+2599-NY+PHI+CHI
2999-ATL 28.1 62.5 3.1 6.3 0.0 0.0 0.0 32
3199+3299-DAL+LA 25.0 56.3 12.5 3.1 0.0 0.0 3.1 32
Total 28.6 56.0 11.0 3.3 0.0 0.0 1.1 91

9k. Sufficiency of hardware and systems to support ACO staff working remotely

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 35.0 30.0 25.0 0.0 10.0 0.0 0.0 20
2299+2399-NY+PHI
2599-CHI 14.3 42.9 14.3 14.3 14.3 0.0 0.0 7
2999-ATL 16.1 51.6 9.7 19.4 3.2 0.0 0.0 31
3199-DAL 19.0 47.6 9.5 19.0 4.8 0.0 0.0 21
3299-LA 11.1 33.3 33.3 22.2 0.0 0.0 0.0 9
Total 20.5 43.2 15.9 14.8 5.7 0.0 0.0 88

9l. If you would like to comment about other aspects of information technology with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Work Environment

10. For the following questions on work environment, please indicate the extent to which you agree or disagree with the following statements.

(View question)

10a. My immediate supervisor(s) treats me fairly and with respect.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 60.0 20.0 10.0 3.3 6.7 0.0 0.0 30
2299-NY
2399-PHI 76.0 24.0 0.0 0.0 0.0 0.0 0.0 25
2599-CHI 40.9 45.5 4.5 4.5 4.5 0.0 0.0 22
2999-ATL 59.0 30.8 7.7 0.0 2.6 0.0 0.0 39
3199-DAL 83.3 11.9 2.4 0.0 2.4 0.0 0.0 42
3299-LA 65.5 10.3 13.8 3.4 6.9 0.0 0.0 29
Total 65.8 22.5 6.4 1.6 3.7 0.0 0.0 187

10b. My job makes good use of my skills and abilities.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 40.0 50.0 3.3 3.3 3.3 0.0 0.0 30
2299-NY
2399-PHI 60.0 36.0 0.0 4.0 0.0 0.0 0.0 25
2599-CHI 27.3 50.0 9.1 9.1 4.5 0.0 0.0 22
2999-ATL 38.5 51.3 5.1 2.6 2.6 0.0 0.0 39
3199-DAL 73.8 26.2 0.0 0.0 0.0 0.0 0.0 42
3299-LA 62.1 20.7 6.9 6.9 3.4 0.0 0.0 29
Total 51.9 38.5 3.7 3.7 2.1 0.0 0.0 187

10c. In general, I am utilized effectively.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 36.7 43.3 13.3 3.3 3.3 0.0 0.0 30
2299-NY
2399-PHI 52.0 44.0 0.0 4.0 0.0 0.0 0.0 25
2599-CHI 18.2 59.1 9.1 9.1 4.5 0.0 0.0 22
2999-ATL 35.9 56.4 2.6 5.1 0.0 0.0 0.0 39
3199-DAL 66.7 33.3 0.0 0.0 0.0 0.0 0.0 42
3299-LA 58.6 24.1 6.9 6.9 3.4 0.0 0.0 29
Total 46.5 42.8 4.8 4.3 1.6 0.0 0.0 187

10d. My immediate supervisor(s) acts with honesty and integrity toward me.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 56.7 23.3 10.0 3.3 6.7 0.0 0.0 30
2299-NY
2399-PHI 75.0 20.8 4.2 0.0 0.0 0.0 0.0 24
2599-CHI 40.9 36.4 13.6 4.5 4.5 0.0 0.0 22
2999-ATL 61.5 28.2 7.7 0.0 2.6 0.0 0.0 39
3199-DAL 73.8 21.4 2.4 0.0 2.4 0.0 0.0 42
3299-LA 65.5 17.2 10.3 3.4 3.4 0.0 0.0 29
Total 63.4 24.2 7.5 1.6 3.2 0.0 0.0 186

10e. My immediate supervisor(s) ensures that there is a clear link between my performance and recognition of it.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 34.5 37.9 10.3 6.9 3.4 0.0 6.9 29
2299-NY
2399-PHI 60.0 36.0 4.0 0.0 0.0 0.0 0.0 25
2599-CHI 18.2 59.1 4.5 13.6 4.5 0.0 0.0 22
2999-ATL 48.7 35.9 7.7 5.1 2.6 0.0 0.0 39
3199-DAL 69.0 21.4 7.1 0.0 2.4 0.0 0.0 42
3299-LA 44.8 34.5 6.9 6.9 3.4 0.0 3.4 29
Total 48.4 35.5 7.0 4.8 2.7 0.0 1.6 186

10f. My immediate supervisor(s) makes decisions in a timely manner.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 30.0 60.0 10.0 0.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 52.0 40.0 8.0 0.0 0.0 0.0 0.0 25
2599-CHI 18.2 54.5 9.1 13.6 4.5 0.0 0.0 22
2999-ATL 43.6 38.5 7.7 5.1 5.1 0.0 0.0 39
3199-DAL 66.7 26.2 4.8 0.0 2.4 0.0 0.0 42
3299-LA 48.3 31.0 10.3 3.4 6.9 0.0 0.0 29
Total 45.5 40.1 8.0 3.2 3.2 0.0 0.0 187

10g. My immediate supervisor(s) respects and values differences among individuals (e.g., sex, race, sexual orientation, national origin, religion, age, cultural background, disability).

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 63.3 23.3 3.3 0.0 3.3 6.7 0.0 30
2299-NY
2399-PHI 68.0 24.0 4.0 4.0 0.0 0.0 0.0 25
2599-CHI 54.5 27.3 4.5 4.5 4.5 4.5 0.0 22
2999-ATL 56.4 30.8 10.3 0.0 2.6 0.0 0.0 39
3199-DAL 83.3 14.3 0.0 0.0 2.4 0.0 0.0 42
3299-LA 72.4 13.8 10.3 0.0 3.4 0.0 0.0 29
Total 67.4 21.9 5.3 1.1 2.7 1.6 0.0 187

10h. Sufficient effort is made to get the opinions and thinking of people who work here.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 40.0 33.3 16.7 0.0 10.0 0.0 0.0 30
2299-NY
2399-PHI 56.0 36.0 0.0 8.0 0.0 0.0 0.0 25
2599-CHI 27.3 45.5 13.6 9.1 4.5 0.0 0.0 22
2999-ATL 41.0 35.9 17.9 2.6 2.6 0.0 0.0 39
3199-DAL 73.8 16.7 2.4 4.8 2.4 0.0 0.0 42
3299-LA 55.2 27.6 3.4 10.3 3.4 0.0 0.0 29
Total 50.8 31.0 9.1 5.3 3.7 0.0 0.0 187

10i. My ACO is prepared for dealing with misinformation, disinformation, or false rumors about the Census or the enumeration.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 33.3 56.7 10.0 0.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 41.7 54.2 4.2 0.0 0.0 0.0 0.0 24
2599-CHI 9.1 63.6 13.6 9.1 4.5 0.0 0.0 22
2999-ATL 51.3 41.0 7.7 0.0 0.0 0.0 0.0 39
3199-DAL 61.9 33.3 2.4 2.4 0.0 0.0 0.0 42
3299-LA 44.8 44.8 10.3 0.0 0.0 0.0 0.0 29
Total 43.5 46.8 7.5 1.6 0.5 0.0 0.0 186

10j. The RCC is responsive to problems the ACO reported.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 23.3 50.0 20.0 0.0 6.7 0.0 0.0 30
2299-NY
2399-PHI 40.0 32.0 20.0 4.0 0.0 0.0 4.0 25
2599-CHI 9.1 40.9 27.3 13.6 9.1 0.0 0.0 22
2999-ATL 20.5 41.0 17.9 17.9 0.0 2.6 0.0 39
3199-DAL 36.6 39.0 12.2 9.8 2.4 0.0 0.0 41
3299-LA 17.2 37.9 13.8 27.6 3.4 0.0 0.0 29
Total 25.3 40.3 17.7 12.4 3.2 0.5 0.5 186

10k. My management team receives the guidance and training needed to meet ACO goals.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 26.7 60.0 10.0 3.3 0.0 0.0 0.0 30
2299-NY
2399-PHI 40.0 44.0 4.0 8.0 0.0 0.0 4.0 25
2599-CHI 13.6 59.1 13.6 9.1 4.5 0.0 0.0 22
2999-ATL 25.6 64.1 5.1 5.1 0.0 0.0 0.0 39
3199-DAL 53.7 39.0 4.9 0.0 2.4 0.0 0.0 41
3299-LA 37.9 41.4 20.7 0.0 0.0 0.0 0.0 29
Total 34.4 51.1 9.1 3.8 1.1 0.0 0.5 186

10l. Training I am receiving as ACOM is preparing me to do my job.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 16.7 36.7 26.7 13.3 0.0 0.0 6.7 30
2299-NY
2399-PHI 30.4 34.8 21.7 8.7 0.0 0.0 4.3 23
2599-CHI 9.1 40.9 36.4 4.5 9.1 0.0 0.0 22
2999-ATL 17.9 46.2 28.2 5.1 2.6 0.0 0.0 39
3199-DAL 43.9 26.8 17.1 7.3 4.9 0.0 0.0 41
3299-LA 13.8 37.9 31.0 6.9 6.9 0.0 3.4 29
Total 23.4 37.0 26.1 7.6 3.8 0.0 2.2 184

10m. If you would like to comment about other aspects of the work environment with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Update Leave

11. Do you have any expected workload for the Update/Leave operation in your area?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 51.7 48.3 0.0 29
2299-NY
2399-PHI 52.0 48.0 0.0 25
2599-CHI 54.5 45.5 0.0 22
2999-ATL 84.6 15.4 0.0 39
3199-DAL 78.0 22.0 0.0 41
3299-LA 62.1 37.9 0.0 29
Total 66.5 33.5 0.0 185

Note: All remaining Update Leave questions below were skipped if respondents reported they did not have any expected workload for this operation in their area.

12. Which of the following best describes the status of the Update/Leave operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 73.3 26.7 0.0 0.0 15
2299-NY
2399-PHI 30.8 38.5 30.8 0.0 13
2599-CHI 50.0 41.7 8.3 0.0 12
2999-ATL 9.1 66.7 24.2 0.0 33
3199-DAL 28.1 68.8 3.1 0.0 32
3299-LA 50.0 44.4 5.6 0.0 18
Total 34.1 53.7 12.2 0.0 123

Note: All remaining Update Leave questions below were skipped if respondents reported above that they had not yet started the operation, or finished it 4 or more weeks ago.

13. How satisfied or dissatisfied have you been with the following factors related to conducting Update/Leave?

(View question)

13a. Effectiveness of IT applications (e.g., LiMA, operational control system) to perform operational procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 15.4 76.9 0.0 0.0 7.7 0.0 0.0 13
2299+2399-NY+PHI
2599-CHI 16.7 50.0 0.0 16.7 16.7 0.0 0.0 6
2999-ATL 13.3 53.3 10.0 20.0 3.3 0.0 0.0 30
3199-DAL 26.1 56.5 8.7 4.3 4.3 0.0 0.0 23
3299-LA 11.1 55.6 11.1 0.0 11.1 11.1 0.0 9
Total 17.3 58.0 7.4 9.9 6.2 1.2 0.0 81

13b. Accuracy and efficiency of the optimizer

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.7 61.5 15.4 7.7 7.7 0.0 0.0 13
2299+2399-NY+PHI
2599-CHI 16.7 50.0 0.0 33.3 0.0 0.0 0.0 6
2999-ATL 13.3 53.3 20.0 3.3 6.7 0.0 3.3 30
3199-DAL 13.0 43.5 13.0 21.7 4.3 4.3 0.0 23
3299-LA 0.0 33.3 33.3 11.1 11.1 11.1 0.0 9
Total 11.1 49.4 17.3 12.3 6.2 2.5 1.2 81

13c. Quality of automated route optimization for enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 15.4 61.5 7.7 7.7 7.7 0.0 0.0 13
2299+2399-NY+PHI
2599-CHI 16.7 33.3 33.3 16.7 0.0 0.0 0.0 6
2999-ATL 17.2 51.7 13.8 6.9 6.9 0.0 3.4 29
3199-DAL 13.0 34.8 21.7 17.4 4.3 8.7 0.0 23
3299-LA 0.0 33.3 33.3 22.2 0.0 11.1 0.0 9
Total 13.8 45.0 18.8 12.5 5.0 3.8 1.3 80

13d. Update/Leave training (e.g. timing, content, quality, logistics, etc.)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 23.1 69.2 7.7 0.0 0.0 0.0 0.0 13
2299+2399-NY+PHI
2599-CHI 16.7 66.7 0.0 16.7 0.0 0.0 0.0 6
2999-ATL 20.0 53.3 20.0 6.7 0.0 0.0 0.0 30
3199+3299-DAL+LA 25.0 50.0 21.9 0.0 0.0 3.1 0.0 32
Total 22.2 55.6 17.3 3.7 0.0 1.2 0.0 81

13e. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and their census field supervisors)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 30.8 53.8 7.7 0.0 7.7 0.0 0.0 13
2299+2399-NY+PHI
2599-CHI 16.7 50.0 16.7 16.7 0.0 0.0 0.0 6
2999-ATL 10.0 50.0 6.7 23.3 10.0 0.0 0.0 30
3199-DAL 26.1 43.5 13.0 13.0 4.3 0.0 0.0 23
3299-LA 11.1 33.3 33.3 11.1 0.0 11.1 0.0 9
Total 18.5 46.9 12.3 14.8 6.2 1.2 0.0 81

13f. If you would like to comment about other aspects of conducting Update/Leave with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Group Quarters Enumeration

14. Did you have any expected workload for the Group Quarters Enumeration operation in your area?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 96.7 3.3 0.0 30
2299-NY
2399-PHI 100.0 0.0 0.0 25
2599-CHI 95.5 4.5 0.0 22
2999-ATL 84.6 15.4 0.0 39
3199-DAL 90.2 7.3 2.4 41
3299-LA 100.0 0.0 0.0 29
Total 93.5 5.9 0.5 186

Note: The remaining Group Quarters Enumeration questions in this set were skipped if respondents reported above that they did not have any expected workload for this operation in their area.

15. Which of the following best describes the status of the Group Quarters Enumeration operation (not the preceding GQ Advanced Contact operation) in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 44.8 51.7 3.4 0.0 29
2299-NY
2399-PHI 56.0 40.0 0.0 4.0 25
2599-CHI 66.7 33.3 0.0 0.0 21
2999-ATL 36.4 60.6 0.0 3.0 33
3199-DAL 41.0 56.4 2.6 0.0 39
3299-LA 44.8 55.2 0.0 0.0 29
Total 46.6 51.1 1.1 1.1 176

Note: The remaining Group Quarters Enumeration questions in this set were skipped if respondents reported above that they had not yet started the operation, or finished it 4 or more weeks ago.

16. How satisfied or dissatisfied have you been with the following factors related to conducting Group Quarters Enumeration?

(View question)

16a. Effectiveness of IT applications (e.g., operational control system, field - operational control system) to perform operational procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 62.5 12.5 18.8 0.0 6.3 0.0 16
2299-NY
2399-PHI 18.2 45.5 9.1 18.2 9.1 0.0 0.0 11
2599-CHI 0.0 57.1 28.6 14.3 0.0 0.0 0.0 7
2999-ATL 30.0 50.0 10.0 5.0 5.0 0.0 0.0 20
3199-DAL 26.1 52.2 13.0 4.3 4.3 0.0 0.0 23
3299-LA 12.5 37.5 18.8 31.3 0.0 0.0 0.0 16
Total 17.2 50.5 14.0 14.0 3.2 1.1 0.0 93

16b. Group Quarters Enumeration training (e.g., timing, content, quality, logistics, etc.)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.3 43.8 18.8 18.8 0.0 6.3 6.3 16
2299-NY
2399-PHI 9.1 45.5 36.4 9.1 0.0 0.0 0.0 11
2599-CHI 16.7 50.0 33.3 0.0 0.0 0.0 0.0 6
2999-ATL 20.0 65.0 5.0 5.0 0.0 0.0 5.0 20
3199-DAL 30.4 30.4 26.1 13.0 0.0 0.0 0.0 23
3299-LA 11.8 47.1 29.4 11.8 0.0 0.0 0.0 17
Total 17.2 46.2 22.6 10.8 0.0 1.1 2.2 93

16c. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and their census field supervisors)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.3 18.8 18.8 25.0 0.0 18.8 12.5 16
2299-NY
2399-PHI 20.0 40.0 20.0 0.0 0.0 0.0 20.0 10
2599-CHI 0.0 0.0 28.6 0.0 14.3 14.3 42.9 7
2999-ATL 15.0 35.0 15.0 10.0 15.0 0.0 10.0 20
3199-DAL 21.7 34.8 13.0 13.0 13.0 0.0 4.3 23
3299-LA 5.9 17.6 35.3 23.5 5.9 0.0 11.8 17
Total 12.9 26.9 20.4 14.0 8.6 4.3 12.9 93

16d. If you would like to comment about other aspects of conducting Group Quarters Enumeration with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Group Quarters Service-Based Enumeration

17. Did you have any expected workload for the Group Quarters Service-Based Enumeration operation in your area?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 90.0 3.3 6.7 30
2299-NY
2399-PHI 92.0 4.0 4.0 25
2599-CHI 90.9 4.5 4.5 22
2999-ATL 76.3 21.1 2.6 38
3199-DAL 82.5 17.5 0.0 40
3299-LA 92.9 3.6 3.6 28
Total 86.3 10.4 3.3 183

Note: The remaining Group Quarters Service-Based Enumeration questions in this set were skipped if respondents reported above that they did have any expected workload for this operation in their area.

18. Which of the following best describes the status of the Group Quarters Service-Based Enumeration operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 89.7 10.3 0.0 0.0 29
2299-NY
2399+2599-PHI+CHI 93.3 6.7 0.0 0.0 45
2999-ATL 83.3 10.0 0.0 6.7 30
3199-DAL 90.6 6.3 3.1 0.0 32
3299-LA 92.9 7.1 0.0 0.0 28
Total 90.2 7.9 0.6 1.2 164

Note: The remaining Group Quarters Service-Based Enumeration questions in this set were skipped if respondents reported above that they had not yet started the operation, or finished it 4 or more weeks ago.

19. How satisfied or dissatisfied have you been with the following factors related to conducting Group Quarters Service-Based Enumeration?

(View question)

19a. Procedures for conducting enumeration of TNSOLs

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
13 23.1 38.5 23.1 0.0 0.0 15.4 0.0

19b. Ability to access service providers (e.g., homeless shelter)

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
13 23.1 38.5 30.8 0.0 0.0 7.7 0.0

19c. Readiness of service providers for enumeration

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
13 23.1 38.5 30.8 0.0 0.0 7.7 0.0

19d. Accuracy of expected population on GQ Enumeration Records

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
12 25.0 41.7 25.0 0.0 0.0 8.3 0.0

19e. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and their census field supervisors)

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
13 23.1 23.1 30.8 7.7 15.4 0.0 0.0

19f. If you would like to comment about other aspects of conducting Group Quarters Service-Based Enumeration with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Enumerate Transitory Locations

20. Did you have any expected workload for the Enumerate Transitory Locations operation in your area?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 89.7 3.4 6.9 29
2299-NY
2399-PHI 88.0 4.0 8.0 25
2599-CHI 90.9 4.5 4.5 22
2999-ATL 71.1 21.1 7.9 38
3199-DAL 77.5 22.5 0.0 40
3299-LA 89.3 3.6 7.1 28
Total 83.0 11.5 5.5 182

Note: The remaining Enumerate Transitory Locations questions in this set were skipped if respondents reported above that they did have any expected workload for this operation in their area.

21. Which of the following best describes the status of the Enumerate Transitory Locations operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 92.9 7.1 0.0 0.0 28
2299-NY
2399-PHI 95.8 4.2 0.0 0.0 24
2599+3299-CHI+LA 100.0 0.0 0.0 0.0 47
2999-ATL 90.0 6.7 0.0 3.3 30
3199-DAL 90.3 6.5 3.2 0.0 31
Total 94.4 4.4 0.6 0.6 160

Note: The remaining Enumerate Transitory Locations questions in this set were skipped if respondents reported above that they had not yet started the operation, or finished it 4 or more weeks ago.

22. How satisfied or dissatisfied have you been with the following factors related to conducting Enumerate Transitory Locations?

(View question)

22a. Effectiveness of IT applications (e.g., operational control system, field - operational control system) to perform operational procedures

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
7 42.9 57.1 0.0 0.0 0.0 0.0 0.0

22b. Enumerate Transitory Locations training (e.g. timing, content, quality, logistics, etc.)

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
7 42.9 57.1 0.0 0.0 0.0 0.0 0.0

22c. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and their census field supervisors)

(View question)

Total Number
of respondents
Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

% % % % % % %
7 42.9 42.9 14.3 0.0 0.0 0.0 0.0

22d. If you would like to comment about other aspects of conducting Enumeration at Transitory Locations with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

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Comments

23. If you would like to comment about (a) other practices, challenges, or factors that have affected the ACO's preparation for the census over the last few months, or (b) topics that you think we should consider exploring in future surveys, please do so in the box below.

(View question)

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24. If any other issues have arisen in your area related to obtaining an accurate count (e.g., reaching hard-to-count populations) please describe those in the box below.

(View question)

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25. If you have completed the survey, please click the "Completed" circle below. Clicking "Completed" lets us know that you are finished and that you want us to use your answers.

(View question)

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Thank You

26. Thank you for your participation!

You may view and print your completed survey by clicking the "Print" button below.