Survey of Area Census Office Managers - Questionnaire 4 (6/29/20 - 7/7/20)

U.S. Government Accountability Office

Contents

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Introduction

Thank you in advance for taking the time to share this information with GAO. If you have any questions about the survey, please e-mail the name and contact information for three GAO staff appeared here).

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Background

Have you previously participated in GAO's ACOM survey as ACOM or Acting ACOM for this ACO (_____)?

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  Yes No Unsure Number of respondents
% % %
RCC code 90.3 9.7 0.0 31
2299-NY
2399-PHI 87.5 12.5 0.0 24
2599-CHI 94.4 5.6 0.0 18
2999-ATL 86.2 13.8 0.0 29
3199-DAL 92.5 5.0 2.5 40
3299-LA 78.4 21.6 0.0 37
Total 87.7 11.7 0.6 179

The Census Bureau provided us with your name and email address. Is the following information correct?

Name: _____
Email: _____

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Please provide your telephone number, including area code, so that we can call you, if necessary, to clarify your responses:

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Please provide the following information so that we can contact you, if necessary, to clarify your responses.

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First and last name:

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Telephone number (Include area code):

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E-mail address:

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In what month and year did you become ACOM or acting ACOM?

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Aside from the 2020 Census, do you have any prior Census Bureau work experience (e.g., ACS, Census 2010, 2000, etc.)?

Note: This question was skipped if respondents reported they had previously participated in GAO's ACOM survey as ACOM or Acting ACOM for the designated ACO.

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 0.0 100.0 0.0 3
2299-NY
2399-PHI 100.0 0.0 0.0 3
2599-CHI 100.0 0.0 0.0 1
2999-ATL 50.0 50.0 0.0 4
3199-DAL 0.0 100.0 0.0 3
3299-LA 12.5 87.5 0.0 8
Total 31.8 68.2 0.0 22

If you are not the ACOM or Acting ACOM, please provide your title:

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Pandemic Preparedness and Response

1. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of pandemic preparedness and response?

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1a. Clarity of HQ communication regarding its pandemic plan

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 38.7 22.6 12.9 6.5 3.2 0.0 31
2299-NY
2399-PHI 16.7 33.3 25.0 20.8 4.2 0.0 0.0 24
2599-CHI 5.6 33.3 22.2 22.2 16.7 0.0 0.0 18
2999-ATL 36.7 26.7 13.3 20.0 3.3 0.0 0.0 30
3199-DAL 17.5 40.0 20.0 10.0 12.5 0.0 0.0 40
3299-LA 5.4 40.5 8.1 29.7 10.8 5.4 0.0 37
Total 16.7 36.1 17.8 18.9 8.9 1.7 0.0 180

1b. Clarity of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 51.6 16.1 12.9 6.5 0.0 0.0 31
2299-NY
2399-PHI 20.8 33.3 33.3 8.3 4.2 0.0 0.0 24
2599-CHI 11.1 27.8 22.2 33.3 5.6 0.0 0.0 18
2999-ATL 33.3 30.0 13.3 16.7 6.7 0.0 0.0 30
3199-DAL 17.5 37.5 25.0 12.5 7.5 0.0 0.0 40
3299-LA 5.4 35.1 21.6 27.0 10.8 0.0 0.0 37
Total 16.7 36.7 21.7 17.8 7.2 0.0 0.0 180

1c. Timeliness of HQ communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 9.7 38.7 25.8 9.7 12.9 3.2 0.0 31
2299-NY
2399-PHI 16.7 33.3 25.0 20.8 4.2 0.0 0.0 24
2599-CHI 11.1 16.7 38.9 22.2 11.1 0.0 0.0 18
2999-ATL 23.3 33.3 6.7 23.3 13.3 0.0 0.0 30
3199-DAL 17.9 35.9 17.9 15.4 12.8 0.0 0.0 39
3299-LA 5.4 29.7 16.2 16.2 24.3 5.4 2.7 37
Total 14.0 32.4 20.1 17.3 14.0 1.7 0.6 179

1d. Timeliness of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 50.0 13.3 13.3 10.0 0.0 0.0 30
2299-NY
2399-PHI 20.8 37.5 29.2 8.3 4.2 0.0 0.0 24
2599-CHI 11.1 16.7 38.9 22.2 11.1 0.0 0.0 18
2999-ATL 23.3 33.3 3.3 26.7 13.3 0.0 0.0 30
3199-DAL 15.0 42.5 20.0 10.0 12.5 0.0 0.0 40
3299-LA 5.4 32.4 21.6 24.3 16.2 0.0 0.0 37
Total 14.5 36.9 19.6 17.3 11.7 0.0 0.0 179

1e. Adequacy of HQ pandemic guidance to protect the health and safety of census workers

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 35.5 25.8 9.7 9.7 3.2 0.0 31
2299-NY
2399-PHI 16.7 37.5 16.7 20.8 8.3 0.0 0.0 24
2599-CHI 5.6 44.4 16.7 22.2 11.1 0.0 0.0 18
2999-ATL 30.0 26.7 23.3 16.7 3.3 0.0 0.0 30
3199-DAL 17.5 47.5 17.5 15.0 2.5 0.0 0.0 40
3299-LA 5.4 32.4 18.9 16.2 18.9 5.4 2.7 37
Total 15.6 37.2 20.0 16.1 8.9 1.7 0.6 180

1f. Adequacy of RCC pandemic guidance to protect the health and safety of census workers

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 35.5 25.8 9.7 9.7 0.0 0.0 31
2299-NY
2399-PHI 16.7 37.5 29.2 12.5 4.2 0.0 0.0 24
2599-CHI 11.1 38.9 16.7 22.2 11.1 0.0 0.0 18
2999-ATL 30.0 30.0 16.7 16.7 6.7 0.0 0.0 30
3199-DAL 17.5 47.5 17.5 15.0 2.5 0.0 0.0 40
3299-LA 5.4 32.4 24.3 24.3 13.5 0.0 0.0 37
Total 16.7 37.2 21.7 16.7 7.8 0.0 0.0 180

1g. ACO's ability to manage employee concerns regarding health and safety on the job

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 58.1 16.1 3.2 9.7 0.0 0.0 31
2299-NY
2399-PHI 20.8 41.7 20.8 12.5 4.2 0.0 0.0 24
2599-CHI 22.2 50.0 16.7 11.1 0.0 0.0 0.0 18
2999-ATL 23.3 43.3 13.3 16.7 3.3 0.0 0.0 30
3199-DAL 28.2 51.3 7.7 7.7 5.1 0.0 0.0 39
3299-LA 25.0 44.4 19.4 5.6 5.6 0.0 0.0 36
Total 22.5 48.3 15.2 9.0 5.1 0.0 0.0 178

1h. ACO's ability to safeguard employee health and safety on the job

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 9.7 58.1 16.1 12.9 3.2 0.0 0.0 31
2299-NY
2399-PHI 20.8 37.5 29.2 4.2 8.3 0.0 0.0 24
2599-CHI 11.1 50.0 27.8 0.0 11.1 0.0 0.0 18
2999-ATL 23.3 50.0 16.7 6.7 3.3 0.0 0.0 30
3199-DAL 35.0 42.5 5.0 17.5 0.0 0.0 0.0 40
3299-LA 24.3 43.2 13.5 10.8 5.4 2.7 0.0 37
Total 22.2 46.7 16.1 10.0 4.4 0.6 0.0 180

1i. ACO's ability to maintain continuity of operations during an active pandemic

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 22.6 41.9 19.4 9.7 6.5 0.0 0.0 31
2299-NY
2399-PHI 20.8 54.2 16.7 4.2 4.2 0.0 0.0 24
2599-CHI 16.7 50.0 22.2 5.6 5.6 0.0 0.0 18
2999-ATL 20.0 43.3 16.7 16.7 3.3 0.0 0.0 30
3199-DAL 30.0 45.0 7.5 12.5 5.0 0.0 0.0 40
3299-LA 29.7 37.8 18.9 8.1 2.7 2.7 0.0 37
Total 24.4 44.4 16.1 10.0 4.4 0.6 0.0 180

1j. Adequacy of personal protection equipment to protect the health and safety of workers in the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 48.4 12.9 6.5 16.1 0.0 0.0 31
2299-NY
2399-PHI 16.7 16.7 33.3 20.8 12.5 0.0 0.0 24
2599-CHI 11.1 22.2 16.7 22.2 27.8 0.0 0.0 18
2999-ATL 16.7 43.3 13.3 20.0 6.7 0.0 0.0 30
3199-DAL 15.0 42.5 25.0 15.0 2.5 0.0 0.0 40
3299-LA 8.1 43.2 10.8 24.3 13.5 0.0 0.0 37
Total 13.9 38.3 18.3 17.8 11.7 0.0 0.0 180

1k. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 51.7 17.2 6.9 10.3 0.0 0.0 29
2299-NY
2399-PHI 12.5 25.0 33.3 20.8 8.3 0.0 0.0 24
2599-CHI 11.1 27.8 27.8 11.1 22.2 0.0 0.0 18
2999-ATL 16.7 33.3 16.7 30.0 3.3 0.0 0.0 30
3199-DAL 12.8 41.0 23.1 23.1 0.0 0.0 0.0 39
3299-LA 10.8 40.5 13.5 21.6 10.8 2.7 0.0 37
Total 13.0 37.9 20.9 19.8 7.9 0.6 0.0 177

1l. ACO having sufficient information to address employee concerns regarding pay and leave

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 51.6 12.9 6.5 9.7 0.0 0.0 31
2299-NY
2399-PHI 25.0 33.3 16.7 16.7 8.3 0.0 0.0 24
2599-CHI 11.1 44.4 22.2 16.7 5.6 0.0 0.0 18
2999-ATL 36.7 43.3 3.3 13.3 3.3 0.0 0.0 30
3199-DAL 22.5 55.0 7.5 10.0 5.0 0.0 0.0 40
3299-LA 22.2 25.0 13.9 19.4 19.4 0.0 0.0 36
Total 23.5 42.5 11.7 13.4 8.9 0.0 0.0 179

1m. If you would like to comment about other aspects of pandemic preparedness and response with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

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Operation Status

2. Which of the following best describes your resumed census activities that use DAPPS employees in the office (i.e., clerks and OOSs) following the suspension of operations due to COVID-19?

(View question)

  We have not resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs). We have resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) but are not back to full level of activity yet. We have resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) and fully did so recently (during the last 4 weeks). We resumed in-office activities that use DAPPS employees in the office (i.e., clerks and OOSs) and fully did so more than 4 weeks ago. Number of respondents
% % % %
RCC code 0.0 25.8 35.5 38.7 31
2299-NY
2399-PHI 0.0 29.2 37.5 33.3 24
2599-CHI 0.0 22.2 50.0 27.8 18
2999-ATL 0.0 56.7 13.3 30.0 30
3199-DAL 0.0 45.0 17.5 37.5 40
3299-LA 0.0 5.4 29.7 64.9 37
Total 0.0 31.1 28.3 40.6 180

3. If you would like to comment about the status of your resumed census activities that use DAPPS employees in the office (i.e., clerks and OOSs), please do so in the box below.

(View question)

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4. Which of the following best describes your resumed census activities that use DAPPS employees in the field (i.e., enumerators and CFSs) following the suspension of operations due to COVID-19?

(View question)

  We have not resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs). We have resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) but are not back to full level of activity yet. We have resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) and fully did so recently (during the last 4 weeks). We resumed in-field activities that use DAPPS employees in the field (i.e., enumerators and CFSs) and fully did so more than 4 weeks ago. Number of respondents
% % % %
RCC code 12.9 45.2 32.3 9.7 31
2299-NY
2399-PHI 12.5 20.8 45.8 20.8 24
2599-CHI 5.6 33.3 50.0 11.1 18
2999-ATL 0.0 40.0 26.7 33.3 30
3199-DAL 12.5 32.5 22.5 32.5 40
3299-LA 8.1 24.3 40.5 27.0 37
Total 8.9 32.8 34.4 23.9 180

5. If you would like to comment about the status of your resumed census activities that use DAPPS employees in the field (i.e., enumerators and CFSs), please do so in the box below.

(View question)

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Reopening the Office and Resuming Delayed Operations

6. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of reopening the office and resuming delayed operations?

(View question)

6a. Clarity of RCC/HQ communication (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 54.8 19.4 12.9 6.5 0.0 0.0 31
2299-NY
2399-PHI 12.5 41.7 29.2 8.3 8.3 0.0 0.0 24
2599-CHI 0.0 38.9 27.8 16.7 16.7 0.0 0.0 18
2999-ATL 16.7 36.7 16.7 20.0 10.0 0.0 0.0 30
3199-DAL 15.0 40.0 20.0 20.0 5.0 0.0 0.0 40
3299-LA 5.4 37.8 18.9 21.6 16.2 0.0 0.0 37
Total 10.0 41.7 21.1 17.2 10.0 0.0 0.0 180

6b. Timeliness of RCC/HQ communication (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 58.1 12.9 16.1 9.7 0.0 0.0 31
2299-NY
2399-PHI 12.5 41.7 25.0 8.3 12.5 0.0 0.0 24
2599-CHI 0.0 44.4 22.2 16.7 16.7 0.0 0.0 18
2999-ATL 16.7 30.0 23.3 16.7 13.3 0.0 0.0 30
3199-DAL 12.5 37.5 25.0 15.0 10.0 0.0 0.0 40
3299-LA 2.7 35.1 18.9 27.0 16.2 0.0 0.0 37
Total 8.3 40.6 21.1 17.2 12.8 0.0 0.0 180

6c. Adequacy of RCC/HQ communications (e.g., timing, procedural changes, resource shifting) on reopening office and resuming delayed operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 54.8 19.4 16.1 3.2 0.0 0.0 31
2299-NY
2399-PHI 12.5 41.7 29.2 8.3 8.3 0.0 0.0 24
2599-CHI 5.6 38.9 22.2 22.2 11.1 0.0 0.0 18
2999-ATL 20.0 36.7 13.3 16.7 13.3 0.0 0.0 30
3199-DAL 15.0 37.5 27.5 15.0 5.0 0.0 0.0 40
3299-LA 2.7 37.8 16.2 24.3 18.9 0.0 0.0 37
Total 10.6 41.1 21.1 17.2 10.0 0.0 0.0 180

6d. Process of recalling DAPPS office staff (i.e., clerks and OOSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 54.8 16.1 19.4 3.2 0.0 0.0 31
2299-NY
2399-PHI 26.1 39.1 26.1 0.0 8.7 0.0 0.0 23
2599-CHI 0.0 61.1 16.7 22.2 0.0 0.0 0.0 18
2999-ATL 23.3 40.0 13.3 20.0 0.0 0.0 3.3 30
3199-DAL 20.0 57.5 15.0 7.5 0.0 0.0 0.0 40
3299-LA 18.9 54.1 10.8 5.4 5.4 0.0 5.4 37
Total 16.8 51.4 15.6 11.7 2.8 0.0 1.7 179

6e. Readiness and willingness of DAPPS office staff (i.e., clerks and OOSs) to return to the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 22.6 35.5 16.1 22.6 3.2 0.0 0.0 31
2299-NY
2399-PHI 20.8 50.0 25.0 4.2 0.0 0.0 0.0 24
2599-CHI 50.0 16.7 22.2 11.1 0.0 0.0 0.0 18
2999-ATL 16.7 43.3 16.7 23.3 0.0 0.0 0.0 30
3199-DAL 30.0 50.0 10.0 7.5 2.5 0.0 0.0 40
3299-LA 37.8 37.8 8.1 2.7 8.1 0.0 5.4 37
Total 28.9 40.6 15.0 11.7 2.8 0.0 1.1 180

6f. Readiness to resume selecting staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 35.5 32.3 29.0 3.2 0.0 0.0 0.0 31
2299-NY
2399-PHI 30.4 39.1 21.7 0.0 8.7 0.0 0.0 23
2599-CHI 16.7 55.6 16.7 5.6 5.6 0.0 0.0 18
2999-ATL 27.6 44.8 17.2 6.9 3.4 0.0 0.0 29
3199-DAL 27.5 42.5 12.5 10.0 2.5 0.0 5.0 40
3299-LA 18.9 59.5 13.5 5.4 2.7 0.0 0.0 37
Total 26.4 45.5 18.0 5.6 3.4 0.0 1.1 178

6g. Readiness to resume hiring and onboarding staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 22.6 41.9 25.8 6.5 3.2 0.0 0.0 31
2299-NY
2399-PHI 34.8 30.4 26.1 4.3 4.3 0.0 0.0 23
2599-CHI 16.7 55.6 11.1 5.6 11.1 0.0 0.0 18
2999-ATL 27.6 41.4 13.8 10.3 6.9 0.0 0.0 29
3199-DAL 30.0 45.0 15.0 7.5 2.5 0.0 0.0 40
3299-LA 21.6 45.9 16.2 8.1 5.4 0.0 2.7 37
Total 25.8 43.3 18.0 7.3 5.1 0.0 0.6 178

6h. Readiness to resume training staff (i.e., enumerators and CFSs) for in-field operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 41.9 22.6 16.1 0.0 0.0 0.0 31
2299-NY
2399-PHI 33.3 28.6 23.8 9.5 4.8 0.0 0.0 21
2599-CHI 16.7 50.0 16.7 5.6 11.1 0.0 0.0 18
2999-ATL 20.7 41.4 10.3 10.3 17.2 0.0 0.0 29
3199-DAL 32.5 50.0 7.5 2.5 7.5 0.0 0.0 40
3299-LA 13.5 45.9 13.5 18.9 8.1 0.0 0.0 37
Total 22.7 43.8 14.8 10.8 8.0 0.0 0.0 176

6i. Readiness to conduct other aspects of office operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 25.8 54.8 16.1 3.2 0.0 0.0 0.0 31
2299-NY
2399-PHI 34.8 43.5 17.4 0.0 4.3 0.0 0.0 23
2599-CHI 16.7 44.4 27.8 5.6 5.6 0.0 0.0 18
2999-ATL 20.7 62.1 10.3 6.9 0.0 0.0 0.0 29
3199-DAL 32.5 52.5 10.0 5.0 0.0 0.0 0.0 40
3299-LA 18.9 70.3 0.0 8.1 2.7 0.0 0.0 37
Total 25.3 56.2 11.8 5.1 1.7 0.0 0.0 178

6j. Readiness to conduct field enumeration operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 38.7 22.6 12.9 0.0 3.2 3.2 31
2299-NY
2399-PHI 26.1 34.8 30.4 0.0 4.3 4.3 0.0 23
2599-CHI 16.7 44.4 22.2 5.6 11.1 0.0 0.0 18
2999-ATL 24.1 37.9 13.8 17.2 6.9 0.0 0.0 29
3199-DAL 30.0 45.0 12.5 10.0 2.5 0.0 0.0 40
3299-LA 13.5 54.1 18.9 5.4 8.1 0.0 0.0 37
Total 21.9 43.3 19.1 9.0 5.1 1.1 0.6 178

6k. If you would like to comment about other areas of resuming operations with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Hiring Field Workers (U/L, NRFU, etc.)

Note: This set of Hiring Field Workers questions was skipped if respondents reported above that they had not yet resumed census activities that use DAPPS employees in the field (question #4).

7. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of hiring field workers (i.e., enumerators and CFSs)?

(View question)

7a. Quality of individuals recruited (e.g., skills and abilities)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 48.1 33.3 14.8 0.0 0.0 0.0 27
2299-NY
2399-PHI 4.8 52.4 38.1 4.8 0.0 0.0 0.0 21
2599-CHI 0.0 52.9 29.4 11.8 5.9 0.0 0.0 17
2999-ATL 13.8 62.1 13.8 3.4 0.0 0.0 6.9 29
3199-DAL 8.6 42.9 25.7 8.6 2.9 5.7 5.7 35
3299-LA 2.9 32.4 32.4 8.8 8.8 5.9 8.8 34
Total 6.1 47.2 28.2 8.6 3.1 2.5 4.3 163

7b. Quality of individuals hired (e.g., skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 40.7 40.7 18.5 0.0 0.0 0.0 27
2299-NY
2399-PHI 10.0 50.0 35.0 5.0 0.0 0.0 0.0 20
2599-CHI 5.9 35.3 41.2 5.9 11.8 0.0 0.0 17
2999-ATL 10.0 70.0 10.0 3.3 0.0 0.0 6.7 30
3199-DAL 8.6 37.1 31.4 8.6 2.9 5.7 5.7 35
3299-LA 5.9 32.4 32.4 8.8 8.8 2.9 8.8 34
Total 6.7 44.2 30.7 8.6 3.7 1.8 4.3 163

7c. Total number of positions authorized

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.4 51.9 33.3 7.4 0.0 0.0 0.0 27
2299-NY
2399-PHI 28.6 47.6 14.3 9.5 0.0 0.0 0.0 21
2599-CHI 17.6 41.2 11.8 17.6 11.8 0.0 0.0 17
2999-ATL 23.3 56.7 6.7 3.3 6.7 0.0 3.3 30
3199-DAL 31.4 45.7 5.7 8.6 2.9 0.0 5.7 35
3299-LA 18.2 45.5 15.2 9.1 3.0 0.0 9.1 33
Total 21.5 48.5 14.1 8.6 3.7 0.0 3.7 163

7d. Total number of authorized positions filled

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 63.0 18.5 11.1 3.7 0.0 0.0 27
2299-NY
2399-PHI 19.0 47.6 19.0 9.5 4.8 0.0 0.0 21
2599-CHI 5.9 41.2 23.5 23.5 5.9 0.0 0.0 17
2999-ATL 23.3 46.7 16.7 3.3 6.7 0.0 3.3 30
3199-DAL 25.7 40.0 17.1 11.4 0.0 0.0 5.7 35
3299-LA 17.6 41.2 14.7 14.7 2.9 0.0 8.8 34
Total 17.1 46.3 17.7 11.6 3.7 0.0 3.7 164

7e. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 70.4 22.2 3.7 0.0 0.0 0.0 27
2299-NY
2399-PHI 14.3 61.9 14.3 4.8 0.0 0.0 4.8 21
2599-CHI 5.9 41.2 29.4 11.8 11.8 0.0 0.0 17
2999-ATL 20.0 53.3 13.3 10.0 0.0 0.0 3.3 30
3199-DAL 25.7 42.9 17.1 5.7 2.9 0.0 5.7 35
3299-LA 15.2 36.4 21.2 12.1 6.1 0.0 9.1 33
Total 15.3 50.3 19.0 8.0 3.1 0.0 4.3 163

7f. Finger printing procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.4 51.9 7.4 18.5 14.8 0.0 0.0 27
2299-NY
2399-PHI 28.6 19.0 23.8 19.0 9.5 0.0 0.0 21
2599-CHI 0.0 52.9 5.9 17.6 23.5 0.0 0.0 17
2999-ATL 13.3 40.0 23.3 16.7 6.7 0.0 0.0 30
3199-DAL 22.9 40.0 14.3 5.7 14.3 0.0 2.9 35
3299-LA 9.1 42.4 12.1 24.2 12.1 0.0 0.0 33
Total 14.1 41.1 14.7 16.6 12.9 0.0 0.6 163

7g. Background check procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 55.6 18.5 11.1 14.8 0.0 0.0 27
2299-NY
2399-PHI 10.0 15.0 25.0 30.0 20.0 0.0 0.0 20
2599-CHI 0.0 52.9 23.5 5.9 17.6 0.0 0.0 17
2999-ATL 16.7 23.3 20.0 26.7 13.3 0.0 0.0 30
3199-DAL 14.3 34.3 14.3 22.9 11.4 0.0 2.9 35
3299-LA 9.4 21.9 3.1 18.8 46.9 0.0 0.0 32
Total 9.3 32.9 16.1 19.9 21.1 0.0 0.6 161

7h. Number of applicants with the language skills needed in your area

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 59.3 25.9 11.1 0.0 0.0 0.0 27
2299-NY
2399-PHI 9.5 33.3 28.6 19.0 4.8 0.0 4.8 21
2599-CHI 11.8 29.4 35.3 17.6 5.9 0.0 0.0 17
2999-ATL 23.3 46.7 26.7 3.3 0.0 0.0 0.0 30
3199-DAL 31.4 37.1 20.0 5.7 2.9 0.0 2.9 35
3299-LA 18.2 42.4 18.2 12.1 9.1 0.0 0.0 33
Total 17.8 42.3 24.5 10.4 3.7 0.0 1.2 163

7i. RCC/HQ procedures to support ACO's field worker recruitment

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 59.3 29.6 3.7 3.7 0.0 0.0 27
2299-NY
2399-PHI 23.8 14.3 52.4 4.8 4.8 0.0 0.0 21
2599-CHI 5.9 23.5 23.5 23.5 23.5 0.0 0.0 17
2999-ATL 26.7 36.7 20.0 10.0 6.7 0.0 0.0 30
3199-DAL 20.0 40.0 17.1 14.3 5.7 0.0 2.9 35
3299-LA 12.1 30.3 30.3 15.2 12.1 0.0 0.0 33
Total 16.0 35.6 27.6 11.7 8.6 0.0 0.6 163

7j. RCC/HQ procedures to support ACO's field worker hiring

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.4 59.3 18.5 11.1 3.7 0.0 0.0 27
2299-NY
2399-PHI 20.0 20.0 50.0 5.0 5.0 0.0 0.0 20
2599-CHI 5.9 29.4 29.4 11.8 23.5 0.0 0.0 17
2999-ATL 26.7 40.0 13.3 13.3 6.7 0.0 0.0 30
3199-DAL 20.0 42.9 17.1 11.4 2.9 0.0 5.7 35
3299-LA 12.1 30.3 33.3 9.1 12.1 3.0 0.0 33
Total 16.0 38.3 25.3 10.5 8.0 0.6 1.2 162

7k. If you would like to comment about other aspects of field worker recruitment and hiring with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Partnership Program

8. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of the partnership program?

(View question)

8a. Communication and coordination between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 45.2 25.8 3.2 6.5 0.0 0.0 31
2299-NY
2399-PHI 8.3 37.5 12.5 20.8 16.7 0.0 4.2 24
2599-CHI 11.1 5.6 27.8 16.7 33.3 5.6 0.0 18
2999-ATL 16.7 33.3 30.0 6.7 6.7 3.3 3.3 30
3199-DAL 30.8 30.8 17.9 7.7 10.3 2.6 0.0 39
3299-LA 13.9 30.6 25.0 5.6 22.2 0.0 2.8 36
Total 18.0 32.0 23.0 9.0 14.6 1.7 1.7 178

8b. Clarity of roles and responsibilities between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 9.7 51.6 22.6 12.9 3.2 0.0 0.0 31
2299-NY
2399-PHI 8.3 33.3 25.0 12.5 16.7 0.0 4.2 24
2599-CHI 0.0 16.7 11.1 22.2 44.4 5.6 0.0 18
2999-ATL 13.3 36.7 33.3 3.3 6.7 3.3 3.3 30
3199-DAL 23.1 25.6 28.2 7.7 12.8 2.6 0.0 39
3299-LA 10.8 29.7 27.0 10.8 18.9 0.0 2.7 37
Total 12.3 33.0 25.7 10.6 15.1 1.7 1.7 179

8c. Opportunities to provide feedback on the partnership program

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 9.7 32.3 38.7 12.9 6.5 0.0 0.0 31
2299-NY
2399-PHI 8.3 20.8 29.2 20.8 16.7 0.0 4.2 24
2599-CHI 0.0 11.1 27.8 22.2 33.3 5.6 0.0 18
2999-ATL 13.8 31.0 34.5 6.9 6.9 3.4 3.4 29
3199-DAL 20.5 35.9 28.2 5.1 10.3 0.0 0.0 39
3299-LA 10.8 32.4 27.0 8.1 18.9 0.0 2.7 37
Total 11.8 29.2 30.9 11.2 14.0 1.1 1.7 178

8d. Efforts made by HQ/RCC and partnership program to improve communication and coordination between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 51.6 16.1 6.5 9.7 0.0 0.0 31
2299-NY
2399-PHI 12.5 33.3 29.2 8.3 12.5 0.0 4.2 24
2599-CHI 5.6 5.6 27.8 22.2 33.3 5.6 0.0 18
2999-ATL 16.7 36.7 30.0 10.0 6.7 0.0 0.0 30
3199-DAL 23.7 34.2 31.6 2.6 7.9 0.0 0.0 38
3299-LA 8.1 24.3 40.5 10.8 13.5 0.0 2.7 37
Total 14.6 32.6 29.8 9.0 12.4 0.6 1.1 178

8e. Assistance to the ACO in communicating with community on pandemic-related operational details

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 35.5 29.0 6.5 6.5 3.2 0.0 31
2299-NY
2399-PHI 8.3 25.0 29.2 12.5 16.7 4.2 4.2 24
2599-CHI 5.6 5.6 27.8 16.7 33.3 11.1 0.0 18
2999-ATL 16.7 33.3 33.3 10.0 6.7 0.0 0.0 30
3199-DAL 22.5 25.0 27.5 12.5 7.5 2.5 2.5 40
3299-LA 10.8 18.9 32.4 18.9 13.5 2.7 2.7 37
Total 15.0 25.0 30.0 12.8 12.2 3.3 1.7 180

8f. Responsiveness to ACO requests

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 38.7 22.6 9.7 6.5 0.0 3.2 31
2299-NY
2399-PHI 16.7 25.0 25.0 16.7 12.5 0.0 4.2 24
2599-CHI 5.6 16.7 22.2 0.0 44.4 11.1 0.0 18
2999-ATL 20.0 36.7 33.3 0.0 6.7 0.0 3.3 30
3199-DAL 25.6 41.0 17.9 10.3 5.1 0.0 0.0 39
3299-LA 21.6 21.6 24.3 13.5 16.2 0.0 2.7 37
Total 19.6 31.3 24.0 8.9 12.8 1.1 2.2 179

8g. Helpfulness to ACO operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 22.6 32.3 32.3 6.5 6.5 0.0 0.0 31
2299-NY
2399-PHI 12.5 29.2 25.0 12.5 16.7 0.0 4.2 24
2599-CHI 5.6 11.1 27.8 5.6 44.4 5.6 0.0 18
2999-ATL 16.7 40.0 30.0 3.3 6.7 0.0 3.3 30
3199-DAL 25.0 35.0 25.0 7.5 7.5 0.0 0.0 40
3299-LA 13.5 21.6 27.0 13.5 21.6 0.0 2.7 37
Total 17.2 29.4 27.8 8.3 15.0 0.6 1.7 180

8h. Assistance with local challenges

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 35.5 32.3 3.2 9.7 0.0 0.0 31
2299-NY
2399-PHI 8.3 33.3 33.3 8.3 16.7 0.0 0.0 24
2599-CHI 0.0 11.1 33.3 5.6 44.4 5.6 0.0 18
2999-ATL 16.7 40.0 26.7 6.7 6.7 0.0 3.3 30
3199-DAL 25.0 30.0 27.5 7.5 7.5 2.5 0.0 40
3299-LA 8.3 30.6 25.0 13.9 19.4 0.0 2.8 36
Total 14.5 31.3 29.1 7.8 15.1 1.1 1.1 179

8i. Quality of partnership program specialists (e.g. skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 45.2 25.8 6.5 3.2 0.0 0.0 31
2299-NY
2399-PHI 12.5 45.8 16.7 8.3 12.5 4.2 0.0 24
2599-CHI 11.1 11.1 27.8 5.6 33.3 11.1 0.0 18
2999-ATL 20.0 36.7 30.0 0.0 6.7 3.3 3.3 30
3199-DAL 20.5 35.9 28.2 2.6 7.7 5.1 0.0 39
3299-LA 11.1 25.0 30.6 8.3 19.4 0.0 5.6 36
Total 16.3 34.3 27.0 5.1 12.4 3.4 1.7 178

8j. Identification of MQAC sites (e.g., location, number of sites)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 9.7 38.7 29.0 12.9 3.2 3.2 3.2 31
2299-NY
2399-PHI 13.0 17.4 26.1 8.7 13.0 8.7 13.0 23
2599-CHI 0.0 11.1 33.3 11.1 33.3 11.1 0.0 18
2999-ATL 13.3 23.3 40.0 3.3 6.7 3.3 10.0 30
3199-DAL 17.9 12.8 30.8 17.9 7.7 7.7 5.1 39
3299-LA 5.4 16.2 40.5 5.4 18.9 8.1 5.4 37
Total 10.7 20.2 33.7 10.1 12.4 6.7 6.2 178

8k. If you would like to comment about other aspects of the partnership program with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Information Technology

9. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of information technology?

(View question)

9a. IT support (e.g., RCC, DSC) provided to ACO field and office workers for problems encountered

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 25.8 61.3 9.7 3.2 0.0 0.0 0.0 31
2299-NY
2399-PHI 21.7 60.9 17.4 0.0 0.0 0.0 0.0 23
2599-CHI 11.1 50.0 22.2 11.1 5.6 0.0 0.0 18
2999-ATL 37.9 51.7 10.3 0.0 0.0 0.0 0.0 29
3199-DAL 20.0 52.5 15.0 10.0 2.5 0.0 0.0 40
3299-LA 29.7 43.2 13.5 8.1 5.4 0.0 0.0 37
Total 25.3 52.8 14.0 5.6 2.2 0.0 0.0 178

9b. Reliability of office systems (i.e., lack of down time, work interruptions)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 53.3 23.3 6.7 0.0 0.0 0.0 30
2299-NY
2399-PHI 33.3 41.7 20.8 0.0 4.2 0.0 0.0 24
2599-CHI 16.7 50.0 11.1 11.1 11.1 0.0 0.0 18
2999-ATL 35.7 50.0 7.1 3.6 3.6 0.0 0.0 28
3199-DAL 30.0 52.5 5.0 10.0 2.5 0.0 0.0 40
3299-LA 24.3 40.5 18.9 10.8 5.4 0.0 0.0 37
Total 26.6 48.0 14.1 7.3 4.0 0.0 0.0 177

9c. Reliability of devices (e.g., laptops, smartphones, tablets)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 64.5 19.4 3.2 0.0 0.0 0.0 31
2299-NY
2399-PHI 30.4 47.8 17.4 0.0 4.3 0.0 0.0 23
2599-CHI 11.1 44.4 16.7 27.8 0.0 0.0 0.0 18
2999-ATL 31.0 62.1 6.9 0.0 0.0 0.0 0.0 29
3199-DAL 25.0 52.5 10.0 10.0 2.5 0.0 0.0 40
3299-LA 29.7 51.4 10.8 2.7 5.4 0.0 0.0 37
Total 24.2 54.5 12.9 6.2 2.2 0.0 0.0 178

9d. Availability (or quantity) of devices (e.g., laptops, smartphones, tablets )

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 41.9 16.1 22.6 6.5 0.0 0.0 31
2299-NY
2399-PHI 20.8 58.3 12.5 8.3 0.0 0.0 0.0 24
2599-CHI 5.9 47.1 11.8 23.5 11.8 0.0 0.0 17
2999-ATL 34.5 48.3 6.9 3.4 6.9 0.0 0.0 29
3199-DAL 15.0 50.0 2.5 17.5 15.0 0.0 0.0 40
3299-LA 11.1 58.3 13.9 13.9 2.8 0.0 0.0 36
Total 16.9 50.8 10.2 14.7 7.3 0.0 0.0 177

9e. Preparedness for handling situations such as lost or stolen equipment (e.g., laptops, mobile devices)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 23.3 46.7 20.0 3.3 0.0 3.3 3.3 30
2299-NY
2399-PHI 25.0 45.8 12.5 4.2 0.0 4.2 8.3 24
2599-CHI 16.7 44.4 33.3 5.6 0.0 0.0 0.0 18
2999-ATL 44.8 48.3 3.4 3.4 0.0 0.0 0.0 29
3199-DAL 30.0 47.5 22.5 0.0 0.0 0.0 0.0 40
3299-LA 37.8 43.2 8.1 5.4 5.4 0.0 0.0 37
Total 30.9 46.1 15.7 3.4 1.1 1.1 1.7 178

9f. Sufficiency of hardware and systems to support ACO staff working remotely

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.0 33.3 20.0 20.0 6.7 0.0 0.0 30
2299-NY
2399-PHI 25.0 50.0 8.3 12.5 0.0 0.0 4.2 24
2599-CHI 5.6 38.9 16.7 33.3 5.6 0.0 0.0 18
2999-ATL 24.1 58.6 6.9 3.4 6.9 0.0 0.0 29
3199-DAL 25.0 42.5 2.5 20.0 10.0 0.0 0.0 40
3299-LA 18.9 51.4 10.8 5.4 8.1 2.7 2.7 37
Total 20.8 46.1 10.1 14.6 6.7 0.6 1.1 178

Note: The remaining Information Technology satisfaction-rating questions were skipped if respondents reported above that they had not yet resumed census activities that use DAPPS employees in the field (question #4).

9g. Total number of positions authorized for IT support (i.e., IT clerks) in the ACO

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 14.8 59.3 22.2 3.7 0.0 0.0 0.0 27
2299-NY
2399-PHI 19.0 66.7 4.8 9.5 0.0 0.0 0.0 21
2599-CHI 11.8 58.8 17.6 5.9 5.9 0.0 0.0 17
2999-ATL 30.0 50.0 16.7 3.3 0.0 0.0 0.0 30
3199-DAL 37.1 45.7 14.3 2.9 0.0 0.0 0.0 35
3299-LA 14.7 70.6 8.8 2.9 2.9 0.0 0.0 34
Total 22.6 57.9 14.0 4.3 1.2 0.0 0.0 164

9h. Quality of clerks hired for IT support (e.g., skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 11.1 29.6 33.3 22.2 3.7 0.0 0.0 27
2299-NY
2399-PHI 19.0 47.6 9.5 14.3 9.5 0.0 0.0 21
2599-CHI 11.8 35.3 23.5 23.5 5.9 0.0 0.0 17
2999-ATL 20.0 53.3 23.3 0.0 3.3 0.0 0.0 30
3199-DAL 28.6 37.1 17.1 14.3 2.9 0.0 0.0 35
3299-LA 24.2 39.4 18.2 9.1 6.1 0.0 3.0 33
Total 20.2 40.5 20.9 12.9 4.9 0.0 0.6 163

9i. Effectiveness of the operational control system for assisting CFSs in managing enumerator work and tracking progress

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 11.1 48.1 29.6 7.4 0.0 3.7 0.0 27
2299-NY
2399-PHI 20.0 40.0 25.0 10.0 0.0 5.0 0.0 20
2599-CHI 5.9 41.2 17.6 17.6 11.8 5.9 0.0 17
2999-ATL 17.2 65.5 13.8 0.0 0.0 3.4 0.0 29
3199-DAL 28.6 40.0 22.9 5.7 2.9 0.0 0.0 35
3299-LA 15.6 56.3 15.6 3.1 6.3 3.1 0.0 32
Total 17.5 49.4 20.6 6.3 3.1 3.1 0.0 160

9j. Effectiveness of the operational control system for facilitating communication between CFSs and enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.7 51.9 29.6 7.4 0.0 3.7 3.7 27
2299-NY
2399-PHI 21.1 21.1 42.1 5.3 0.0 10.5 0.0 19
2599-CHI 11.8 41.2 11.8 11.8 17.6 5.9 0.0 17
2999-ATL 26.7 60.0 10.0 0.0 0.0 3.3 0.0 30
3199-DAL 31.4 45.7 17.1 2.9 0.0 2.9 0.0 35
3299-LA 6.3 62.5 12.5 6.3 6.3 3.1 3.1 32
Total 17.5 49.4 19.4 5.0 3.1 4.4 1.3 160

9k. Effectiveness of training related to the importance of protecting and securing data collected during the Census

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 14.8 63.0 18.5 0.0 0.0 3.7 0.0 27
2299-NY
2399-PHI 25.0 30.0 35.0 5.0 0.0 5.0 0.0 20
2599-CHI 11.8 58.8 17.6 5.9 5.9 0.0 0.0 17
2999-ATL 39.3 50.0 10.7 0.0 0.0 0.0 0.0 28
3199-DAL 40.0 45.7 8.6 2.9 2.9 0.0 0.0 35
3299-LA 24.2 63.6 6.1 3.0 3.0 0.0 0.0 33
Total 27.5 52.5 14.4 2.5 1.9 1.3 0.0 160

9l. If you would like to comment about other aspects of information technology with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Work Environment

10. For the following questions on work environment, please indicate the extent to which you agree or disagree with the following statements.

(View question)

10a. My immediate supervisor(s) treats me fairly and with respect.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 64.5 22.6 3.2 6.5 3.2 0.0 0.0 31
2299-NY
2399-PHI 66.7 29.2 4.2 0.0 0.0 0.0 0.0 24
2599-CHI 33.3 50.0 11.1 0.0 5.6 0.0 0.0 18
2999-ATL 73.3 20.0 3.3 0.0 3.3 0.0 0.0 30
3199-DAL 62.5 25.0 7.5 2.5 2.5 0.0 0.0 40
3299-LA 63.9 16.7 2.8 11.1 5.6 0.0 0.0 36
Total 62.6 25.1 5.0 3.9 3.4 0.0 0.0 179

10b. My job makes good use of my skills and abilities.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 48.4 45.2 6.5 0.0 0.0 0.0 0.0 31
2299-NY
2399-PHI 54.2 41.7 0.0 0.0 4.2 0.0 0.0 24
2599-CHI 22.2 44.4 16.7 5.6 11.1 0.0 0.0 18
2999-ATL 53.3 40.0 3.3 3.3 0.0 0.0 0.0 30
3199-DAL 55.0 32.5 7.5 5.0 0.0 0.0 0.0 40
3299-LA 47.2 27.8 8.3 13.9 2.8 0.0 0.0 36
Total 48.6 37.4 6.7 5.0 2.2 0.0 0.0 179

10c. In general, I am utilized effectively.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 48.4 45.2 6.5 0.0 0.0 0.0 0.0 31
2299-NY
2399-PHI 62.5 33.3 0.0 4.2 0.0 0.0 0.0 24
2599-CHI 17.6 35.3 29.4 5.9 11.8 0.0 0.0 17
2999-ATL 55.2 37.9 6.9 0.0 0.0 0.0 0.0 29
3199-DAL 52.5 37.5 10.0 0.0 0.0 0.0 0.0 40
3299-LA 47.2 30.6 8.3 8.3 5.6 0.0 0.0 36
Total 49.2 36.7 9.0 2.8 2.3 0.0 0.0 177

10d. My immediate supervisor(s) acts with honesty and integrity toward me.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 61.3 29.0 3.2 3.2 3.2 0.0 0.0 31
2299-NY
2399-PHI 69.6 30.4 0.0 0.0 0.0 0.0 0.0 23
2599-CHI 35.3 41.2 11.8 5.9 5.9 0.0 0.0 17
2999-ATL 66.7 20.0 6.7 3.3 3.3 0.0 0.0 30
3199-DAL 65.0 17.5 15.0 2.5 0.0 0.0 0.0 40
3299-LA 58.3 22.2 8.3 8.3 2.8 0.0 0.0 36
Total 61.0 24.9 7.9 4.0 2.3 0.0 0.0 177

10e. My immediate supervisor(s) ensures that there is a clear link between my performance and recognition of it.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 41.9 19.4 22.6 3.2 6.5 3.2 3.2 31
2299-NY
2399-PHI 62.5 29.2 8.3 0.0 0.0 0.0 0.0 24
2599-CHI 17.6 35.3 23.5 11.8 5.9 0.0 5.9 17
2999-ATL 53.3 30.0 6.7 6.7 3.3 0.0 0.0 30
3199-DAL 56.4 25.6 10.3 5.1 2.6 0.0 0.0 39
3299-LA 47.2 33.3 5.6 11.1 2.8 0.0 0.0 36
Total 48.6 28.2 11.9 6.2 3.4 0.6 1.1 177

10f. My immediate supervisor(s) makes decisions in a timely manner.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 36.7 50.0 6.7 0.0 6.7 0.0 0.0 30
2299-NY
2399-PHI 37.5 62.5 0.0 0.0 0.0 0.0 0.0 24
2599-CHI 17.6 35.3 23.5 11.8 11.8 0.0 0.0 17
2999-ATL 43.3 43.3 0.0 3.3 10.0 0.0 0.0 30
3199-DAL 52.5 27.5 12.5 7.5 0.0 0.0 0.0 40
3299-LA 55.6 22.2 5.6 11.1 5.6 0.0 0.0 36
Total 43.5 38.4 7.3 5.6 5.1 0.0 0.0 177

10g. My immediate supervisor(s) respects and values differences among individuals (e.g., sex, race, sexual orientation, national origin, religion, age, cultural background, disability).

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 64.5 19.4 6.5 3.2 0.0 6.5 0.0 31
2299-NY
2399-PHI 79.2 20.8 0.0 0.0 0.0 0.0 0.0 24
2599-CHI 35.3 58.8 0.0 0.0 5.9 0.0 0.0 17
2999-ATL 76.7 10.0 6.7 3.3 3.3 0.0 0.0 30
3199-DAL 67.5 22.5 7.5 0.0 0.0 2.5 0.0 40
3299-LA 63.9 16.7 8.3 8.3 2.8 0.0 0.0 36
Total 66.3 21.9 5.6 2.8 1.7 1.7 0.0 178

10h. Sufficient effort is made to get the opinions and thinking of people who work here.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 53.3 20.0 16.7 6.7 3.3 0.0 0.0 30
2299-NY
2399-PHI 58.3 33.3 4.2 4.2 0.0 0.0 0.0 24
2599-CHI 17.6 29.4 17.6 17.6 11.8 0.0 5.9 17
2999-ATL 46.7 36.7 10.0 0.0 6.7 0.0 0.0 30
3199-DAL 55.0 27.5 7.5 7.5 0.0 2.5 0.0 40
3299-LA 38.9 33.3 13.9 8.3 5.6 0.0 0.0 36
Total 46.9 29.9 11.3 6.8 4.0 0.6 0.6 177

10i. My ACO is prepared for dealing with misinformation, disinformation, or false rumors about the Census or the enumeration.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 43.3 40.0 13.3 0.0 0.0 3.3 0.0 30
2299-NY
2399-PHI 50.0 50.0 0.0 0.0 0.0 0.0 0.0 24
2599-CHI 5.6 77.8 0.0 5.6 11.1 0.0 0.0 18
2999-ATL 53.3 36.7 10.0 0.0 0.0 0.0 0.0 30
3199-DAL 60.0 30.0 5.0 5.0 0.0 0.0 0.0 40
3299-LA 41.7 38.9 11.1 5.6 2.8 0.0 0.0 36
Total 45.5 42.1 7.3 2.8 1.7 0.6 0.0 178

10j. The RCC is responsive to problems the ACO reports.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 35.5 41.9 6.5 6.5 9.7 0.0 0.0 31
2299-NY
2399-PHI 29.2 50.0 16.7 4.2 0.0 0.0 0.0 24
2599-CHI 0.0 38.9 27.8 11.1 22.2 0.0 0.0 18
2999-ATL 43.3 23.3 23.3 0.0 10.0 0.0 0.0 30
3199-DAL 30.0 32.5 22.5 15.0 0.0 0.0 0.0 40
3299-LA 27.8 33.3 16.7 11.1 11.1 0.0 0.0 36
Total 29.6 35.8 18.4 8.4 7.8 0.0 0.0 179

10k. My management team receives the guidance and training needed to meet ACO goals.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 38.7 35.5 16.1 6.5 0.0 3.2 0.0 31
2299-NY
2399-PHI 37.5 50.0 4.2 4.2 0.0 4.2 0.0 24
2599-CHI 11.1 55.6 22.2 0.0 11.1 0.0 0.0 18
2999-ATL 46.7 33.3 13.3 3.3 3.3 0.0 0.0 30
3199-DAL 47.5 32.5 15.0 2.5 2.5 0.0 0.0 40
3299-LA 44.4 38.9 8.3 2.8 5.6 0.0 0.0 36
Total 40.2 39.1 12.8 3.4 3.4 1.1 0.0 179

10l. Training I receive as ACOM prepares me to do my job.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 22.6 32.3 19.4 22.6 0.0 0.0 3.2 31
2299-NY
2399-PHI 20.8 41.7 20.8 8.3 4.2 0.0 4.2 24
2599-CHI 5.6 44.4 22.2 22.2 5.6 0.0 0.0 18
2999-ATL 23.3 36.7 26.7 6.7 6.7 0.0 0.0 30
3199-DAL 30.0 27.5 22.5 15.0 2.5 0.0 2.5 40
3299-LA 19.4 41.7 19.4 5.6 13.9 0.0 0.0 36
Total 21.8 36.3 21.8 12.8 5.6 0.0 1.7 179

10m. If you would like to comment about other aspects of the work environment with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Update Leave

11. Do/did you have any expected workload for the Update Leave operation in your area?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 61.3 35.5 3.2 31
2299-NY
2399-PHI 41.7 58.3 0.0 24
2599-CHI 72.2 27.8 0.0 18
2999-ATL 75.9 24.1 0.0 29
3199-DAL 57.5 40.0 2.5 40
3299-LA 50.0 50.0 0.0 36
Total 59.0 39.9 1.1 178

Note: All remaining Update Leave questions below were skipped if respondents reported they did not have any expected workload for this operation in their area.

12. Which of the following best describes the status of the Update Leave operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 5.0 25.0 60.0 10.0 20
2299-NY
2399-PHI 0.0 0.0 70.0 30.0 10
2599-CHI 0.0 0.0 61.5 38.5 13
2999-ATL 4.5 0.0 50.0 45.5 22
3199-DAL 0.0 37.5 50.0 12.5 24
3299-LA 0.0 16.7 55.6 27.8 18
Total 1.9 15.9 56.1 26.2 107

Note: All remaining Update Leave questions below were skipped if respondents reported above that they had not yet started the operation.

13. How satisfied or dissatisfied have you been with the following factors related to conducting Update Leave?

(View question)

13a. Effectiveness of IT applications (e.g., LiMA, operational control system) to perform operational procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 34.5 48.3 17.2 0.0 0.0 0.0 0.0 29
2299+2399-NY+PHI
2599-CHI 0.0 46.2 38.5 7.7 7.7 0.0 0.0 13
2999-ATL 38.1 42.9 14.3 4.8 0.0 0.0 0.0 21
3199-DAL 25.0 54.2 8.3 8.3 4.2 0.0 0.0 24
3299-LA 5.6 66.7 11.1 11.1 5.6 0.0 0.0 18
Total 23.8 51.4 16.2 5.7 2.9 0.0 0.0 105

13b. Accuracy and efficiency of the optimizer

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 44.8 31.0 3.4 0.0 0.0 0.0 29
2299+2399-NY+PHI
2599-CHI 0.0 33.3 25.0 25.0 16.7 0.0 0.0 12
2999-ATL 19.0 42.9 33.3 4.8 0.0 0.0 0.0 21
3199-DAL 25.0 54.2 12.5 8.3 0.0 0.0 0.0 24
3299-LA 11.1 61.1 16.7 5.6 5.6 0.0 0.0 18
Total 17.3 48.1 24.0 7.7 2.9 0.0 0.0 104

13c. Update/Leave training (e.g., timing, content, quality, logistics, etc.) for field staff (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 33.3 44.4 22.2 0.0 0.0 0.0 0.0 18
2299-NY
2399-PHI 22.2 66.7 11.1 0.0 0.0 0.0 0.0 9
2599-CHI 7.7 46.2 30.8 7.7 7.7 0.0 0.0 13
2999-ATL 23.8 52.4 14.3 9.5 0.0 0.0 0.0 21
3199+3299-DAL+LA 26.2 66.7 4.8 0.0 2.4 0.0 0.0 42
Total 24.3 57.3 13.6 2.9 1.9 0.0 0.0 103

13d. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 24.1 48.3 20.7 3.4 3.4 0.0 0.0 29
2299+2399-NY+PHI
2599-CHI 15.4 53.8 15.4 0.0 15.4 0.0 0.0 13
2999-ATL 23.8 52.4 9.5 9.5 0.0 0.0 4.8 21
3199-DAL 20.8 54.2 20.8 4.2 0.0 0.0 0.0 24
3299-LA 11.8 64.7 23.5 0.0 0.0 0.0 0.0 17
Total 20.2 53.8 18.3 3.8 2.9 0.0 1.0 104

13e. Adequacy of changes to Update/Leave process/procedures to respond to COVID-19

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 26.3 57.9 5.3 5.3 5.3 0.0 0.0 19
2299-NY
2399-PHI 40.0 40.0 10.0 10.0 0.0 0.0 0.0 10
2599-CHI 23.1 53.8 7.7 0.0 15.4 0.0 0.0 13
2999-ATL 28.6 47.6 14.3 4.8 0.0 0.0 4.8 21
3199+3299-DAL+LA 26.2 59.5 11.9 2.4 0.0 0.0 0.0 42
Total 27.6 54.3 10.5 3.8 2.9 0.0 1.0 105

13f. If you would like to comment about other aspects of conducting Update/Leave with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Group Quarters Enumeration

14. Either now or in the future, which of the following Group Quarters Enumeration response options, if any, do you expect your in-office staff (i.e., clerks and OOSs) to be involved with?

(View question)

14a. Mail out/Mail Back of paper listing (new method post-COVID-19)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 96.8 0.0 3.2 31
2299-NY
2399-PHI 75.0 20.8 4.2 24
2599-CHI 100.0 0.0 0.0 18
2999-ATL 96.6 0.0 3.4 29
3199-DAL 84.6 10.3 5.1 39
3299-LA 97.1 0.0 2.9 35
Total 91.5 5.1 3.4 176

14b. Drop off/Pick up of questionnaires (DOPU)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 86.7 10.0 3.3 30
2299-NY
2399-PHI 79.2 16.7 4.2 24
2599-CHI 77.8 22.2 0.0 18
2999-ATL 65.5 24.1 10.3 29
3199-DAL 64.1 28.2 7.7 39
3299-LA 77.1 22.9 0.0 35
Total 74.3 21.1 4.6 175

14c. Facility Self-Enumeration (available only to military, correctional, and health care facilities)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 71.0 12.9 16.1 31
2299-NY
2399-PHI 70.8 20.8 8.3 24
2599-CHI 66.7 33.3 0.0 18
2999-ATL 62.1 34.5 3.4 29
3199-DAL 63.2 31.6 5.3 38
3299-LA 68.6 22.9 8.6 35
Total 66.9 25.7 7.4 175

14d. In-Person interviews (INP)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 44.8 34.5 20.7 29
2299-NY
2399-PHI 66.7 25.0 8.3 24
2599-CHI 55.6 38.9 5.6 18
2999-ATL 41.4 48.3 10.3 29
3199-DAL 42.1 50.0 7.9 38
3299-LA 54.3 40.0 5.7 35
Total 49.7 40.5 9.8 173

14e. Paper Response Data Collection (PRDC) - pick up paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 83.3 13.3 3.3 30
2299-NY
2399-PHI 83.3 12.5 4.2 24
2599-CHI 100.0 0.0 0.0 18
2999-ATL 72.4 24.1 3.4 29
3199-DAL 65.8 31.6 2.6 38
3299-LA 77.1 22.9 0.0 35
Total 78.2 19.5 2.3 174

14f. eResponse or Electronic Response Data Transfer (ERDT)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 90.3 6.5 3.2 31
2299-NY
2399-PHI 82.6 13.0 4.3 23
2599-CHI 100.0 0.0 0.0 18
2999-ATL 85.7 10.7 3.6 28
3199-DAL 79.5 17.9 2.6 39
3299-LA 85.7 14.3 0.0 35
Total 86.2 11.5 2.3 174

15. For the Group Quarters Enumeration response options that involve your in-office staff (i.e., clerks and OOSs), which of the following best describes the status of the operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago
Number of respondents
% % % %
RCC code 6.7 90.0 3.3 0.0 30
2299-NY
2399-PHI 17.4 78.3 4.3 0.0 23
2599-CHI 11.8 88.2 0.0 0.0 17
2999-ATL 7.1 89.3 3.6 0.0 28
3199-DAL 16.2 81.1 2.7 0.0 37
3299-LA 8.6 91.4 0.0 0.0 35
Total 11.2 86.5 2.4 0.0 170

16. Either now or in the future, which of the following Group Quarters Enumeration response options, if any, do you expect your in-field staff (i.e., enumerators and CFSs) to be involved with?

(View question)

16a. Mail out/Mail Back of paper listing (new method post-COVID-19)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 74.2 16.1 9.7 31
2299-NY
2399-PHI 60.9 34.8 4.3 23
2599-CHI 77.8 22.2 0.0 18
2999-ATL 53.6 42.9 3.6 28
3199-DAL 40.0 47.5 12.5 40
3299-LA 75.8 24.2 0.0 33
Total 61.8 32.4 5.8 173

16b. Drop off/Pick up of questionnaires (DOPU)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 89.3 3.6 7.1 28
2299-NY
2399-PHI 91.7 4.2 4.2 24
2599-CHI 100.0 0.0 0.0 18
2999-ATL 96.6 0.0 3.4 29
3199-DAL 90.0 5.0 5.0 40
3299-LA 91.2 5.9 2.9 34
Total 92.5 3.5 4.0 173

16c. Facility Self-Enumeration (available only to military, correctional, and health care facilities)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 53.3 23.3 23.3 30
2299-NY
2399-PHI 75.0 16.7 8.3 24
2599-CHI 72.2 22.2 5.6 18
2999-ATL 75.9 20.7 3.4 29
3199-DAL 86.8 7.9 5.3 38
3299-LA 68.6 25.7 5.7 35
Total 72.4 19.0 8.6 174

16d. In-Person interviews (INP)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 71.4 10.7 17.9 28
2299-NY
2399-PHI 83.3 12.5 4.2 24
2599-CHI 83.3 16.7 0.0 18
2999-ATL 71.4 25.0 3.6 28
3199-DAL 71.1 21.1 7.9 38
3299-LA 77.1 11.4 11.4 35
Total 75.4 16.4 8.2 171

16e. Paper Response Data Collection (PRDC) - pick up paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 93.1 6.9 0.0 29
2299-NY
2399-PHI 87.5 8.3 4.2 24
2599-CHI 94.4 5.6 0.0 18
2999-ATL 89.7 6.9 3.4 29
3199-DAL 90.0 2.5 7.5 40
3299-LA 88.2 11.8 0.0 34
Total 90.2 6.9 2.9 174

16f. eResponse or Electronic Response Data Transfer (ERDT)

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  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 53.6 39.3 7.1 28
2299-NY
2399-PHI 65.2 30.4 4.3 23
2599-CHI 83.3 16.7 0.0 18
2999-ATL 42.9 53.6 3.6 28
3199-DAL 51.3 38.5 10.3 39
3299-LA 66.7 33.3 0.0 33
Total 58.6 36.7 4.7 169

17. For the Group Quarters Enumeration response options that involve your in-field staff (i.e., enumerators and CFSs), which of the following best describes the status of the operation in your area?

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  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago
Number of respondents
% % % %
RCC code 16.7 80.0 3.3 0.0 30
2299-NY
2399-PHI 17.4 82.6 0.0 0.0 23
2599-CHI 11.1 88.9 0.0 0.0 18
2999-ATL 28.6 71.4 0.0 0.0 28
3199-DAL 30.0 67.5 2.5 0.0 40
3299-LA 20.0 80.0 0.0 0.0 35
Total 21.8 77.0 1.1 0.0 174

18. How satisfied or dissatisfied have you been with the following factors related to conducting Group Quarters Enumeration?

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18a. Effectiveness of IT applications (e.g., operational control system, field - operational control system) to perform operational procedures

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.0 40.0 30.0 10.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 12.5 50.0 29.2 4.2 0.0 4.2 0.0 24
2599-CHI 5.6 44.4 33.3 16.7 0.0 0.0 0.0 18
2999-ATL 25.0 53.6 14.3 7.1 0.0 0.0 0.0 28
3199-DAL 28.2 53.8 10.3 5.1 0.0 2.6 0.0 39
3299-LA 8.8 64.7 17.6 2.9 5.9 0.0 0.0 34
Total 17.9 52.0 20.8 6.9 1.2 1.2 0.0 173

18b. Group Quarters Enumeration training (e.g., timing, content, quality, logistics, etc.) for in-office staff (i.e., clerks and OOSs)

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  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 70.0 13.3 3.3 0.0 0.0 0.0 30
2299-NY
2399-PHI 16.7 54.2 25.0 0.0 0.0 4.2 0.0 24
2599-CHI 5.6 61.1 16.7 16.7 0.0 0.0 0.0 18
2999-ATL 32.1 53.6 10.7 3.6 0.0 0.0 0.0 28
3199-DAL 25.0 60.0 12.5 2.5 0.0 0.0 0.0 40
3299-LA 14.7 52.9 26.5 5.9 0.0 0.0 0.0 34
Total 19.0 58.6 17.2 4.6 0.0 0.6 0.0 174

18c. Group Quarters Enumeration training (e.g., timing, content, quality, logistics, etc.) for in-field staff (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 66.7 23.3 0.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 16.7 37.5 20.8 20.8 0.0 4.2 0.0 24
2599-CHI 5.6 50.0 22.2 16.7 5.6 0.0 0.0 18
2999-ATL 24.1 51.7 13.8 6.9 3.4 0.0 0.0 29
3199-DAL 23.7 57.9 15.8 2.6 0.0 0.0 0.0 38
3299-LA 12.1 57.6 24.2 6.1 0.0 0.0 0.0 33
Total 16.3 54.7 19.8 7.6 1.2 0.6 0.0 172

18d. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 53.3 13.3 13.3 0.0 3.3 0.0 30
2299-NY
2399-PHI 12.5 37.5 29.2 12.5 4.2 4.2 0.0 24
2599-CHI 5.6 50.0 16.7 22.2 5.6 0.0 0.0 18
2999-ATL 20.7 51.7 17.2 10.3 0.0 0.0 0.0 29
3199-DAL 25.0 60.0 7.5 7.5 0.0 0.0 0.0 40
3299-LA 6.1 54.5 21.2 18.2 0.0 0.0 0.0 33
Total 15.5 52.3 16.7 13.2 1.1 1.1 0.0 174

18e. If you would like to comment about other aspects of conducting Group Quarters Enumeration with which you are either satisfied or dissatisfied, please do so in the box below.

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Non-Response Follow Up

19. If you have comments regarding successes, if any, that your ACO has experienced in preparing to conduct NRFU door-to-door (e.g., hiring, training, guidance, supplies, logistics, etc.), please describe those in the box below.

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20. If you have comments regarding challenges, if any, that your ACO has experienced in preparing to conduct NRFU door-to-door (e.g., hiring, training, guidance, supplies, logistics, etc.), please describe those in the box below.

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21. If you have other concerns in preparing to conduct NRFU door-to-door (e.g., hiring, training, guidance, supplies, logistics, etc.), please describe those in the box below.

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Other Comments

22. If you would like to comment about (a) other practices, challenges, or factors that have affected the ACO's preparation for the census over the last few months, or (b) topics that you think we should consider exploring in future surveys, please do so in the box below.

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23. If any other issues have arisen in your area related to obtaining an accurate count (e.g., reaching hard-to-count populations) please describe those in the box below.

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24. If you have completed the survey, please click the "Completed" circle below. Clicking "Completed" lets us know that you are finished and that you want us to use your answers.

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Thank You

25. Thank you for your participation!

You may view and print your completed survey by clicking the "Print" button below.

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