Survey of Area Census Office Managers - Questionnaire 5 (8/19/20 - 8/26/20)

U.S. Government Accountability Office

Contents

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Introduction

Thank you in advance for taking the time to share this information with GAO. If you have any questions about the survey, please (the name and contact information for three GAO staff appeared here).

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Background

Have you previously participated in GAO's ACOM survey as ACOM or Acting ACOM for this ACO (_____)?

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 86.2 13.8 0.0 29
2299-NY
2399-PHI 81.8 18.2 0.0 22
2599-CHI 83.3 11.1 5.6 18
2999-ATL 71.9 28.1 0.0 32
3199-DAL 77.8 19.4 2.8 36
3299-LA 81.0 14.3 4.8 21
Total 79.7 18.4 1.9 158

The Census Bureau provided us with your name and email address. Is the following information correct?

Name: _____
Email: _____

(View question)

data intentionally not reported


Please provide your telephone number, including area code, so that we can call you, if necessary, to clarify your responses:

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data intentionally not reported


Please provide the following information so that we can contact you, if necessary, to clarify your responses.

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First and last name:

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data intentionally not reported


Telephone number (Include area code):

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data intentionally not reported


E-mail address:

(View question)

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In what month and year did you become ACOM or acting ACOM?

(View question)

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Aside from the 2020 Census, do you have any prior Census Bureau work experience (e.g., ACS, Census 2010, 2000, etc.)?

Note: This question was skipped if respondents reported they had previously participated in GAO's ACOM survey as ACOM or Acting ACOM for the designated ACO.

(View question)

  Yes No Unsure Number of respondents
% % %
RCC code 0.0 100.0 0.0 4
2299-NY
2399-PHI 0.0 100.0 0.0 4
2599-CHI 66.7 33.3 0.0 3
2999-ATL 33.3 66.7 0.0 9
3199-DAL 0.0 100.0 0.0 8
3299-LA 0.0 100.0 0.0 4
Total 15.6 84.4 0.0 32

If you are not the ACOM or Acting ACOM, please provide your title:

(View question)

data intentionally not reported


Hiring Field Workers (for either GQE or NRFU)

1. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of hiring field workers (i.e., enumerators and CFSs)?

(View question)

1a. Geographical distribution of workers (i.e., are the right numbers of workers located throughout the area to get the work done?)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 58.1 6.5 12.9 9.7 0.0 0.0 31
2299-NY
2399-PHI 21.7 43.5 8.7 17.4 8.7 0.0 0.0 23
2599-CHI 14.3 52.4 9.5 14.3 9.5 0.0 0.0 21
2999-ATL 6.3 37.5 25.0 28.1 3.1 0.0 0.0 32
3199-DAL 19.4 36.1 13.9 22.2 5.6 2.8 0.0 36
3299-LA 17.4 43.5 13.0 26.1 0.0 0.0 0.0 23
Total 15.1 44.6 13.3 20.5 6.0 0.6 0.0 166

1b. Finger printing procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 19.4 48.4 12.9 3.2 16.1 0.0 0.0 31
2299-NY
2399-PHI 22.7 36.4 18.2 18.2 4.5 0.0 0.0 22
2599-CHI 4.8 61.9 14.3 0.0 19.0 0.0 0.0 21
2999-ATL 6.3 46.9 6.3 31.3 9.4 0.0 0.0 32
3199-DAL 13.9 38.9 16.7 22.2 5.6 2.8 0.0 36
3299-LA 21.7 26.1 21.7 26.1 4.3 0.0 0.0 23
Total 14.5 43.0 14.5 17.6 9.7 0.6 0.0 165

1c. Background check procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 35.5 22.6 19.4 19.4 0.0 0.0 31
2299-NY
2399-PHI 8.7 8.7 21.7 34.8 26.1 0.0 0.0 23
2599-CHI 0.0 28.6 42.9 9.5 19.0 0.0 0.0 21
2999-ATL 6.3 25.0 9.4 28.1 25.0 6.3 0.0 32
3199-DAL 8.3 22.2 22.2 30.6 13.9 2.8 0.0 36
3299-LA 4.8 19.0 19.0 19.0 38.1 0.0 0.0 21
Total 5.5 23.8 22.0 24.4 22.6 1.8 0.0 164

1d. Number of applicants with the language skills needed in your area

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 46.7 33.3 6.7 3.3 0.0 0.0 30
2299-NY
2399-PHI 8.7 39.1 26.1 17.4 8.7 0.0 0.0 23
2599-CHI 9.5 57.1 23.8 4.8 4.8 0.0 0.0 21
2999-ATL 15.6 46.9 21.9 12.5 3.1 0.0 0.0 32
3199-DAL 17.1 51.4 11.4 11.4 2.9 2.9 2.9 35
3299-LA 17.4 56.5 21.7 4.3 0.0 0.0 0.0 23
Total 13.4 49.4 22.6 9.8 3.7 0.6 0.6 164

1e. RCC/HQ procedures to support ACO's field worker recruitment

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 41.9 16.1 19.4 9.7 0.0 0.0 31
2299-NY
2399-PHI 8.7 34.8 43.5 4.3 4.3 4.3 0.0 23
2599-CHI 4.8 38.1 19.0 19.0 19.0 0.0 0.0 21
2999-ATL 15.6 37.5 34.4 6.3 6.3 0.0 0.0 32
3199-DAL 13.9 41.7 36.1 5.6 2.8 0.0 0.0 36
3299-LA 13.0 34.8 34.8 13.0 4.3 0.0 0.0 23
Total 12.0 38.6 30.7 10.8 7.2 0.6 0.0 166

1f. RCC/HQ procedures to support ACO's field worker hiring

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 40.0 26.7 10.0 10.0 0.0 0.0 30
2299-NY
2399-PHI 4.3 39.1 43.5 13.0 0.0 0.0 0.0 23
2599-CHI 4.8 47.6 14.3 19.0 14.3 0.0 0.0 21
2999-ATL 15.6 34.4 31.3 12.5 6.3 0.0 0.0 32
3199-DAL 11.1 55.6 30.6 2.8 0.0 0.0 0.0 36
3299-LA 13.0 30.4 30.4 21.7 4.3 0.0 0.0 23
Total 10.9 41.8 29.7 12.1 5.5 0.0 0.0 165

1g. Readiness and willingness of DAPPS office staff (i.e., clerks and OOSs) to return to the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 27.6 44.8 6.9 20.7 0.0 0.0 0.0 29
2299-NY
2399-PHI 30.4 47.8 13.0 4.3 4.3 0.0 0.0 23
2599-CHI 38.1 47.6 9.5 4.8 0.0 0.0 0.0 21
2999-ATL 21.9 40.6 25.0 9.4 3.1 0.0 0.0 32
3199-DAL 44.4 47.2 2.8 5.6 0.0 0.0 0.0 36
3299-LA 47.8 43.5 4.3 4.3 0.0 0.0 0.0 23
Total 34.8 45.1 10.4 8.5 1.2 0.0 0.0 164

1h. If you would like to comment about other aspects of field worker recruitment and hiring with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Group Quarters Enumeration

2. Either now or in the future, which of the following Group Quarters Enumeration response options, if any, do you expect your in-office staff (i.e., clerks and OOSs) to be involved with?

(View question)

2a. New method post-COVID-19, Mail out/Mail Back of paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 96.8 0.0 3.2 31
2299-NY
2399-PHI 81.8 9.1 9.1 22
2599-CHI 80.0 15.0 5.0 20
2999-ATL 81.3 18.8 0.0 32
3199-DAL 74.3 20.0 5.7 35
3299-LA 100.0 0.0 0.0 21
Total 85.1 11.2 3.7 161

2b. Drop off/Pick up of questionnaires (DOPU)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 67.7 29.0 3.2 31
2299-NY
2399-PHI 81.8 18.2 0.0 22
2599-CHI 70.0 30.0 0.0 20
2999-ATL 68.8 31.3 0.0 32
3199-DAL 65.7 31.4 2.9 35
3299-LA 75.0 20.0 5.0 20
Total 70.6 27.5 1.9 160

2c. Facility Self-Enumeration (available only to military, correctional, and health care facilities)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 64.5 25.8 9.7 31
2299-NY
2399-PHI 63.6 36.4 0.0 22
2599-CHI 66.7 33.3 0.0 21
2999-ATL 68.8 25.0 6.3 32
3199-DAL 55.9 38.2 5.9 34
3299-LA 52.4 42.9 4.8 21
Total 62.1 32.9 5.0 161

2d. In-Person interviews (INP)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 50.0 43.3 6.7 30
2299-NY
2399-PHI 50.0 45.5 4.5 22
2599-CHI 55.6 44.4 0.0 18
2999-ATL 37.5 56.3 6.3 32
3199-DAL 37.1 60.0 2.9 35
3299-LA 65.0 35.0 0.0 20
Total 47.1 49.0 3.8 157

2e. Paper Response Data Collection (PRDC) - pick up paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 77.4 22.6 0.0 31
2299-NY
2399-PHI 77.3 22.7 0.0 22
2599-CHI 81.0 19.0 0.0 21
2999-ATL 66.7 30.0 3.3 30
3199-DAL 58.3 38.9 2.8 36
3299-LA 70.0 20.0 10.0 20
Total 70.6 26.9 2.5 160

2f. eResponse or Electronic Response Data Transfer (ERDT)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 83.9 12.9 3.2 31
2299-NY
2399-PHI 81.8 13.6 4.5 22
2599-CHI 71.4 28.6 0.0 21
2999-ATL 77.4 16.1 6.5 31
3199-DAL 72.2 22.2 5.6 36
3299-LA 90.0 0.0 10.0 20
Total 78.9 16.1 5.0 161

3. Either now or in the future, which of the following Group Quarters Enumeration response options, if any, do you expect your in-field staff (i.e., enumerators and CFSs) to be involved with?

(View question)

3a. New method post-COVID-19, Mail out/Mail Back of paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 69.0 24.1 6.9 29
2299-NY
2399-PHI 68.2 18.2 13.6 22
2599-CHI 52.6 47.4 0.0 19
2999-ATL 86.7 13.3 0.0 30
3199-DAL 60.0 31.4 8.6 35
3299-LA 69.6 30.4 0.0 23
Total 68.4 26.6 5.1 158

3b. Drop off/Pick up of questionnaires (DOPU)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 96.8 0.0 3.2 31
2299-NY
2399-PHI 90.9 9.1 0.0 22
2599-CHI 95.2 4.8 0.0 21
2999-ATL 93.5 6.5 0.0 31
3199-DAL 85.7 11.4 2.9 35
3299-LA 82.6 17.4 0.0 23
Total 90.8 8.0 1.2 163

3c. Facility Self-Enumeration (available only to military, correctional, and health care facilities)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 80.0 10.0 10.0 30
2299-NY
2399-PHI 77.3 22.7 0.0 22
2599-CHI 60.0 40.0 0.0 20
2999-ATL 71.0 25.8 3.2 31
3199-DAL 68.6 25.7 5.7 35
3299-LA 63.6 31.8 4.5 22
Total 70.6 25.0 4.4 160

3d. In-Person interviews (INP)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 80.6 9.7 9.7 31
2299-NY
2399-PHI 81.8 13.6 4.5 22
2599-CHI 90.5 9.5 0.0 21
2999-ATL 67.7 29.0 3.2 31
3199-DAL 77.1 17.1 5.7 35
3299-LA 78.3 17.4 4.3 23
Total 78.5 16.6 4.9 163

3e. Paper Response Data Collection (PRDC) - pick up paper listing

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 96.7 3.3 0.0 30
2299-NY
2399-PHI 90.9 4.5 4.5 22
2599-CHI 95.0 5.0 0.0 20
2999-ATL 90.0 10.0 0.0 30
3199-DAL 86.1 11.1 2.8 36
3299-LA 87.0 4.3 8.7 23
Total 90.7 6.8 2.5 161

3f. eResponse or Electronic Response Data Transfer (ERDT)

(View question)

  Yes No Don't know/Unsure Number of respondents
% % %
RCC code 56.7 36.7 6.7 30
2299-NY
2399-PHI 72.7 22.7 4.5 22
2599-CHI 52.6 42.1 5.3 19
2999-ATL 62.1 31.0 6.9 29
3199-DAL 48.6 42.9 8.6 35
3299-LA 56.5 34.8 8.7 23
Total 57.6 35.4 7.0 158

4. How satisfied or dissatisfied have you been with the following factors related to conducting Group Quarters Enumeration?

(View question)

4a. Quantity of field workers (i.e., enumerators and CFSs) hired for GQE workload

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 29.0 48.4 19.4 3.2 0.0 0.0 0.0 31
2299-NY
2399-PHI 18.2 59.1 13.6 9.1 0.0 0.0 0.0 22
2599-CHI 19.0 66.7 4.8 4.8 4.8 0.0 0.0 21
2999-ATL 9.4 62.5 15.6 9.4 3.1 0.0 0.0 32
3199-DAL 41.7 55.6 0.0 0.0 0.0 2.8 0.0 36
3299-LA 31.8 54.5 4.5 9.1 0.0 0.0 0.0 22
Total 25.6 57.3 9.8 5.5 1.2 0.6 0.0 164

4b. Effectiveness of IT applications (e.g., operational control system, field - operational control system) to perform operational procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 61.3 22.6 3.2 6.5 0.0 3.2 31
2299-NY
2399-PHI 9.1 54.5 22.7 9.1 4.5 0.0 0.0 22
2599-CHI 9.5 57.1 14.3 19.0 0.0 0.0 0.0 21
2999-ATL 9.4 59.4 9.4 15.6 6.3 0.0 0.0 32
3199-DAL 22.2 47.2 8.3 13.9 2.8 5.6 0.0 36
3299-LA 9.1 50.0 18.2 18.2 0.0 4.5 0.0 22
Total 11.0 54.9 15.2 12.8 3.7 1.8 0.6 164

4c. Group Quarters Enumeration training (e.g., timing, content, quality, logistics, etc.) for in-field staff (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.3 53.3 23.3 10.0 0.0 0.0 0.0 30
2299-NY
2399-PHI 17.4 52.2 21.7 8.7 0.0 0.0 0.0 23
2599-CHI 9.5 61.9 9.5 14.3 4.8 0.0 0.0 21
2999-ATL 9.4 59.4 25.0 3.1 3.1 0.0 0.0 32
3199-DAL 33.3 38.9 16.7 5.6 2.8 2.8 0.0 36
3299-LA 13.6 54.5 27.3 0.0 4.5 0.0 0.0 22
Total 17.1 52.4 20.7 6.7 2.4 0.6 0.0 164

4d. Adequacy of changes to GQE process/procedures to respond to COVID-19 for in-office staff (i.e., clerks and OOSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 51.6 22.6 6.5 3.2 0.0 0.0 31
2299-NY
2399-PHI 13.0 56.5 21.7 8.7 0.0 0.0 0.0 23
2599-CHI 14.3 42.9 28.6 9.5 4.8 0.0 0.0 21
2999-ATL 9.4 62.5 21.9 0.0 6.3 0.0 0.0 32
3199-DAL 19.4 41.7 27.8 5.6 2.8 2.8 0.0 36
3299-LA 18.2 59.1 18.2 4.5 0.0 0.0 0.0 22
Total 15.2 52.1 23.6 5.5 3.0 0.6 0.0 165

4e. Adequacy of changes to GQE process/procedures to respond to COVID-19 for in-field staff (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 51.6 22.6 3.2 6.5 0.0 0.0 31
2299-NY
2399-PHI 13.0 47.8 30.4 8.7 0.0 0.0 0.0 23
2599-CHI 14.3 47.6 23.8 9.5 4.8 0.0 0.0 21
2999-ATL 9.4 62.5 21.9 0.0 6.3 0.0 0.0 32
3199-DAL 19.4 41.7 22.2 11.1 2.8 2.8 0.0 36
3299-LA 13.6 68.2 13.6 4.5 0.0 0.0 0.0 22
Total 14.5 52.7 22.4 6.1 3.6 0.6 0.0 165

4f. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 56.7 20.0 6.7 0.0 0.0 0.0 30
2299-NY
2399-PHI 21.7 60.9 4.3 4.3 8.7 0.0 0.0 23
2599-CHI 23.8 52.4 9.5 4.8 4.8 4.8 0.0 21
2999-ATL 25.0 56.3 6.3 12.5 0.0 0.0 0.0 32
3199-DAL 30.6 47.2 8.3 8.3 2.8 2.8 0.0 36
3299-LA 17.4 47.8 13.0 21.7 0.0 0.0 0.0 23
Total 23.0 53.3 10.3 9.7 2.4 1.2 0.0 165

4g. Adequacy of information and management reports available to ACO to conduct GQE

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.7 63.3 13.3 6.7 0.0 0.0 0.0 30
2299-NY
2399-PHI 30.4 52.2 13.0 4.3 0.0 0.0 0.0 23
2599-CHI 25.0 35.0 25.0 10.0 5.0 0.0 0.0 20
2999-ATL 18.8 59.4 18.8 0.0 3.1 0.0 0.0 32
3199-DAL 25.0 38.9 19.4 11.1 2.8 2.8 0.0 36
3299-LA 17.4 39.1 34.8 4.3 4.3 0.0 0.0 23
Total 22.0 48.8 20.1 6.1 2.4 0.6 0.0 164

4h. Cooperation of GQs with office staff and enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 51.6 22.6 9.7 3.2 0.0 0.0 31
2299-NY
2399-PHI 13.0 69.6 13.0 4.3 0.0 0.0 0.0 23
2599-CHI 10.0 40.0 25.0 25.0 0.0 0.0 0.0 20
2999-ATL 15.6 31.3 37.5 9.4 6.3 0.0 0.0 32
3199-DAL 22.2 41.7 11.1 19.4 2.8 2.8 0.0 36
3299-LA 13.0 43.5 30.4 13.0 0.0 0.0 0.0 23
Total 15.2 45.5 23.0 13.3 2.4 0.6 0.0 165

4i. GQE will collect an accurate count of the GQ population

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 29.0 54.8 12.9 0.0 0.0 3.2 0.0 31
2299-NY
2399-PHI 13.0 69.6 13.0 4.3 0.0 0.0 0.0 23
2599-CHI 15.0 50.0 15.0 15.0 0.0 5.0 0.0 20
2999-ATL 15.6 46.9 18.8 9.4 6.3 3.1 0.0 32
3199-DAL 30.6 47.2 13.9 2.8 0.0 5.6 0.0 36
3299-LA 17.4 60.9 13.0 4.3 0.0 4.3 0.0 23
Total 21.2 53.9 14.5 5.5 1.2 3.6 0.0 165

4j. If you would like to comment about other aspects of conducting Group Quarters Enumeration with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Non-Response Follow Up

5. Which of the following best describes the status of the Non-Response Follow Up operation in your area?

(View question)

  We have not started
it.
We have started
and are conducting
it now.
We finished it
less than 4 weeks
ago.
We finished it
4 or more weeks
ago.
Number of respondents
% % % %
RCC code 0.0 96.8 3.2 0.0 31
2299-NY
2399-PHI 0.0 100.0 0.0 0.0 23
2599-CHI 0.0 100.0 0.0 0.0 21
2999-ATL 3.1 93.8 3.1 0.0 32
3199-DAL 0.0 97.2 0.0 2.8 36
3299-LA 0.0 100.0 0.0 0.0 23
Total 0.6 97.6 1.2 0.6 166

Note: All remaining Non-Response Follow Up questions below were skipped if respondents reported above that they had not yet started the operation.

6. How satisfied or dissatisfied have you been with the following factors related to conducting Non-Response Follow Up?

(View question)

6a. Total number of positions authorized

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 25.8 61.3 6.5 0.0 6.5 0.0 0.0 31
2299-NY
2399-PHI 26.1 65.2 0.0 8.7 0.0 0.0 0.0 23
2599-CHI 19.0 57.1 19.0 0.0 4.8 0.0 0.0 21
2999-ATL 16.1 64.5 6.5 9.7 0.0 3.2 0.0 31
3199-DAL 36.1 55.6 5.6 2.8 0.0 0.0 0.0 36
3299-LA 30.4 56.5 13.0 0.0 0.0 0.0 0.0 23
Total 26.1 60.0 7.9 3.6 1.8 0.6 0.0 165

6b. Total number of authorized positions filled

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 45.2 19.4 16.1 6.5 0.0 0.0 31
2299-NY
2399-PHI 17.4 26.1 4.3 34.8 17.4 0.0 0.0 23
2599-CHI 15.0 50.0 15.0 10.0 10.0 0.0 0.0 20
2999-ATL 6.5 32.3 12.9 25.8 22.6 0.0 0.0 31
3199-DAL 11.1 25.0 11.1 41.7 11.1 0.0 0.0 36
3299-LA 8.7 43.5 17.4 30.4 0.0 0.0 0.0 23
Total 11.6 36.0 13.4 27.4 11.6 0.0 0.0 164

6c. Effectiveness of IT applications (e.g., field - operational control system) for enumerators to perform operational procedures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 32.3 22.6 25.8 12.9 0.0 0.0 31
2299-NY
2399-PHI 17.4 39.1 13.0 13.0 17.4 0.0 0.0 23
2599-CHI 4.8 52.4 23.8 14.3 4.8 0.0 0.0 21
2999-ATL 6.5 41.9 32.3 16.1 3.2 0.0 0.0 31
3199-DAL 16.7 36.1 16.7 22.2 8.3 0.0 0.0 36
3299-LA 0.0 39.1 21.7 26.1 13.0 0.0 0.0 23
Total 9.1 39.4 21.8 20.0 9.7 0.0 0.0 165

6d. Content of training material to address local challenges

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 51.6 29.0 12.9 3.2 0.0 0.0 31
2299-NY
2399-PHI 4.3 52.2 21.7 8.7 13.0 0.0 0.0 23
2599-CHI 0.0 47.6 28.6 14.3 9.5 0.0 0.0 21
2999-ATL 6.5 38.7 22.6 19.4 12.9 0.0 0.0 31
3199-DAL 13.9 50.0 8.3 19.4 5.6 0.0 2.8 36
3299-LA 0.0 26.1 39.1 26.1 8.7 0.0 0.0 23
Total 5.5 44.8 23.6 17.0 8.5 0.0 0.6 165

6e. Non-Response Follow Up training for in-field staff (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 45.2 22.6 19.4 6.5 0.0 0.0 31
2299-NY
2399-PHI 13.0 39.1 21.7 17.4 8.7 0.0 0.0 23
2599-CHI 4.8 47.6 19.0 19.0 9.5 0.0 0.0 21
2999-ATL 6.5 35.5 22.6 12.9 22.6 0.0 0.0 31
3199-DAL 17.1 42.9 11.4 20.0 8.6 0.0 0.0 35
3299-LA 0.0 26.1 21.7 34.8 17.4 0.0 0.0 23
Total 8.5 39.6 19.5 20.1 12.2 0.0 0.0 164

6f. Quantity of devices (e.g., iPhones, tablets) provided

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 23.3 46.7 26.7 0.0 3.3 0.0 0.0 30
2299-NY
2399-PHI 30.4 43.5 17.4 8.7 0.0 0.0 0.0 23
2599-CHI 4.8 61.9 14.3 19.0 0.0 0.0 0.0 21
2999-ATL 22.6 48.4 16.1 3.2 9.7 0.0 0.0 31
3199-DAL 22.9 51.4 8.6 17.1 0.0 0.0 0.0 35
3299-LA 26.1 56.5 13.0 4.3 0.0 0.0 0.0 23
Total 22.1 50.9 16.0 8.6 2.5 0.0 0.0 163

6g. Quantity of other enumeration supplies (e.g., training manuals, job aids, kits) provided

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 16.1 51.6 22.6 6.5 3.2 0.0 0.0 31
2299-NY
2399-PHI 21.7 47.8 26.1 4.3 0.0 0.0 0.0 23
2599-CHI 9.5 66.7 14.3 9.5 0.0 0.0 0.0 21
2999-ATL 19.4 61.3 19.4 0.0 0.0 0.0 0.0 31
3199-DAL 19.4 72.2 5.6 2.8 0.0 0.0 0.0 36
3299-LA 18.2 59.1 9.1 9.1 4.5 0.0 0.0 22
Total 17.7 60.4 15.9 4.9 1.2 0.0 0.0 164

6h. Added procedures for NRFU phone interviews

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.0 40.0 26.7 6.7 0.0 16.7 0.0 30
2299-NY
2399-PHI 13.0 43.5 21.7 0.0 0.0 13.0 8.7 23
2599-CHI 9.5 38.1 33.3 9.5 4.8 0.0 4.8 21
2999-ATL 12.9 41.9 25.8 9.7 3.2 0.0 6.5 31
3199-DAL 5.6 52.8 25.0 5.6 0.0 11.1 0.0 36
3299-LA 0.0 40.9 40.9 4.5 4.5 0.0 9.1 22
Total 8.6 43.6 28.2 6.1 1.8 7.4 4.3 163

6i. Added procedures for reassigning devices among enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 54.8 22.6 6.5 0.0 0.0 3.2 31
2299-NY
2399-PHI 13.0 47.8 17.4 0.0 4.3 17.4 0.0 23
2599-CHI 4.8 52.4 33.3 4.8 4.8 0.0 0.0 21
2999-ATL 16.7 53.3 20.0 10.0 0.0 0.0 0.0 30
3199-DAL 13.9 61.1 16.7 0.0 5.6 2.8 0.0 36
3299-LA 8.7 56.5 26.1 4.3 4.3 0.0 0.0 23
Total 12.2 54.9 22.0 4.3 3.0 3.0 0.6 164

6j. Accuracy of management reports and data provided to ACOM, ACO assistant managers, and CFMs

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 54.8 19.4 3.2 9.7 0.0 0.0 31
2299-NY
2399-PHI 13.6 63.6 13.6 9.1 0.0 0.0 0.0 22
2599-CHI 9.5 71.4 9.5 4.8 4.8 0.0 0.0 21
2999-ATL 25.8 51.6 16.1 3.2 3.2 0.0 0.0 31
3199-DAL 14.3 45.7 22.9 14.3 2.9 0.0 0.0 35
3299-LA 13.0 43.5 30.4 8.7 4.3 0.0 0.0 23
Total 15.3 54.0 19.0 7.4 4.3 0.0 0.0 163

6k. Usefulness of management reports and data provided to ACOM, ACO assistant managers, and CFMs

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 12.9 58.1 16.1 0.0 12.9 0.0 0.0 31
2299-NY
2399-PHI 21.7 56.5 21.7 0.0 0.0 0.0 0.0 23
2599-CHI 19.0 61.9 9.5 4.8 4.8 0.0 0.0 21
2999-ATL 32.3 48.4 12.9 3.2 3.2 0.0 0.0 31
3199-DAL 19.4 44.4 25.0 11.1 0.0 0.0 0.0 36
3299-LA 13.0 47.8 30.4 4.3 4.3 0.0 0.0 23
Total 20.0 52.1 19.4 4.2 4.2 0.0 0.0 165

6l. Accuracy and efficiency of the optimizer to assign cases

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 35.5 29.0 12.9 22.6 0.0 0.0 31
2299-NY
2399-PHI 4.3 47.8 26.1 4.3 13.0 4.3 0.0 23
2599-CHI 0.0 38.1 23.8 28.6 9.5 0.0 0.0 21
2999-ATL 6.5 29.0 29.0 9.7 19.4 6.5 0.0 31
3199-DAL 0.0 30.6 22.2 25.0 22.2 0.0 0.0 36
3299-LA 0.0 47.8 26.1 13.0 13.0 0.0 0.0 23
Total 1.8 37.0 26.1 15.8 17.6 1.8 0.0 165

6m. Flexibility provided to ACO to reassign cases when needed

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 64.5 19.4 3.2 6.5 0.0 0.0 31
2299-NY
2399-PHI 4.3 56.5 21.7 13.0 4.3 0.0 0.0 23
2599-CHI 9.5 52.4 19.0 19.0 0.0 0.0 0.0 21
2999-ATL 22.6 41.9 16.1 12.9 3.2 3.2 0.0 31
3199-DAL 13.9 58.3 16.7 5.6 5.6 0.0 0.0 36
3299-LA 13.0 73.9 13.0 0.0 0.0 0.0 0.0 23
Total 12.1 57.6 17.6 8.5 3.6 0.6 0.0 165

6n. Usefulness of procedures of CFM review (e.g., review of dangerous cases, refusals, language barriers)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 58.1 25.8 6.5 6.5 0.0 0.0 31
2299-NY
2399-PHI 17.4 43.5 26.1 8.7 4.3 0.0 0.0 23
2599-CHI 4.8 57.1 9.5 28.6 0.0 0.0 0.0 21
2999-ATL 12.9 48.4 22.6 6.5 6.5 3.2 0.0 31
3199-DAL 13.9 63.9 11.1 11.1 0.0 0.0 0.0 36
3299-LA 4.3 65.2 26.1 4.3 0.0 0.0 0.0 23
Total 9.7 56.4 20.0 10.3 3.0 0.6 0.0 165

6o. Usefulness of CFS alerts

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.5 58.1 16.1 16.1 3.2 0.0 0.0 31
2299-NY
2399-PHI 4.5 40.9 40.9 9.1 4.5 0.0 0.0 22
2599-CHI 0.0 33.3 23.8 33.3 9.5 0.0 0.0 21
2999-ATL 12.9 35.5 19.4 12.9 16.1 3.2 0.0 31
3199-DAL 5.6 47.2 22.2 11.1 8.3 2.8 2.8 36
3299-LA 4.3 43.5 26.1 17.4 8.7 0.0 0.0 23
Total 6.1 43.9 23.8 15.9 8.5 1.2 0.6 164

6p. Accuracy of address and location information (e.g., addresses found, in correct blocks, no duplicates)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.2 48.4 29.0 6.5 9.7 3.2 0.0 31
2299-NY
2399-PHI 8.7 39.1 30.4 13.0 4.3 4.3 0.0 23
2599-CHI 0.0 42.9 23.8 23.8 9.5 0.0 0.0 21
2999-ATL 13.3 40.0 30.0 6.7 6.7 3.3 0.0 30
3199-DAL 2.8 33.3 19.4 30.6 11.1 2.8 0.0 36
3299-LA 4.3 39.1 30.4 21.7 4.3 0.0 0.0 23
Total 5.5 40.2 26.8 17.1 7.9 2.4 0.0 164

6q. Procedures for enumerating large multi-unit structures

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 50.0 30.0 10.0 6.7 3.3 0.0 30
2299-NY
2399-PHI 4.3 52.2 17.4 21.7 4.3 0.0 0.0 23
2599-CHI 0.0 33.3 38.1 23.8 4.8 0.0 0.0 21
2999-ATL 6.5 51.6 22.6 12.9 6.5 0.0 0.0 31
3199-DAL 2.8 44.4 22.2 13.9 11.1 2.8 2.8 36
3299-LA 4.3 39.1 47.8 8.7 0.0 0.0 0.0 23
Total 3.0 45.7 28.7 14.6 6.1 1.2 0.6 164

6r. Procedures for addressing other local enumeration challenges (e.g., language barriers, access to gated communities)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 50.0 26.7 16.7 3.3 0.0 0.0 30
2299-NY
2399-PHI 8.7 60.9 13.0 17.4 0.0 0.0 0.0 23
2599-CHI 4.8 42.9 28.6 19.0 4.8 0.0 0.0 21
2999-ATL 6.5 48.4 16.1 19.4 9.7 0.0 0.0 31
3199-DAL 11.1 33.3 27.8 25.0 0.0 2.8 0.0 36
3299-LA 4.3 34.8 47.8 13.0 0.0 0.0 0.0 23
Total 6.7 44.5 26.2 18.9 3.0 0.6 0.0 164

6s. Availability of enumerators to work when needed (e.g., mornings, evenings, Saturdays, or Sundays)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 60.0 13.3 10.0 10.0 0.0 0.0 30
2299-NY
2399-PHI 4.3 52.2 17.4 17.4 8.7 0.0 0.0 23
2599-CHI 4.8 52.4 9.5 33.3 0.0 0.0 0.0 21
2999-ATL 9.7 29.0 22.6 29.0 9.7 0.0 0.0 31
3199-DAL 13.9 30.6 19.4 27.8 8.3 0.0 0.0 36
3299-LA 8.7 34.8 17.4 34.8 4.3 0.0 0.0 23
Total 8.5 42.1 17.1 25.0 7.3 0.0 0.0 164

6t. Cooperation of households with enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.3 33.3 43.3 10.0 6.7 3.3 0.0 30
2299-NY
2399-PHI 0.0 43.5 47.8 8.7 0.0 0.0 0.0 23
2599-CHI 4.8 52.4 28.6 14.3 0.0 0.0 0.0 21
2999-ATL 3.2 38.7 25.8 16.1 16.1 0.0 0.0 31
3199-DAL 2.8 38.9 22.2 33.3 0.0 2.8 0.0 36
3299-LA 0.0 34.8 47.8 13.0 4.3 0.0 0.0 23
Total 2.4 39.6 34.8 17.1 4.9 1.2 0.0 164

6u. Procedures and controls in place to collect accurate and high quality data

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 62.1 20.7 0.0 6.9 3.4 0.0 29
2299-NY
2399-PHI 13.0 69.6 13.0 4.3 0.0 0.0 0.0 23
2599-CHI 9.5 57.1 14.3 19.0 0.0 0.0 0.0 21
2999-ATL 12.9 41.9 22.6 12.9 9.7 0.0 0.0 31
3199-DAL 17.6 44.1 35.3 0.0 2.9 0.0 0.0 34
3299-LA 0.0 60.9 21.7 17.4 0.0 0.0 0.0 23
Total 10.6 54.7 22.4 8.1 3.7 0.6 0.0 161

6v. Time and resources provided to meet production goals while maintaining data quality

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.7 30.0 20.0 10.0 33.3 0.0 0.0 30
2299-NY
2399-PHI 21.7 21.7 21.7 13.0 21.7 0.0 0.0 23
2599-CHI 0.0 42.9 14.3 33.3 9.5 0.0 0.0 21
2999-ATL 6.5 32.3 22.6 3.2 35.5 0.0 0.0 31
3199-DAL 11.4 28.6 17.1 25.7 17.1 0.0 0.0 35
3299-LA 8.7 34.8 39.1 0.0 17.4 0.0 0.0 23
Total 9.2 31.3 22.1 14.1 23.3 0.0 0.0 163

6w. Enumerators and their CFSs understanding different types of visit cases in their workload (i.e., NRFU, NRFU-RI, FV, etc.)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 0.0 62.1 24.1 3.4 0.0 10.3 0.0 29
2299-NY
2399-PHI 8.7 52.2 30.4 0.0 0.0 8.7 0.0 23
2599-CHI 9.5 47.6 28.6 9.5 4.8 0.0 0.0 21
2999-ATL 6.5 45.2 25.8 9.7 3.2 9.7 0.0 31
3199-DAL 13.9 55.6 22.2 5.6 2.8 0.0 0.0 36
3299-LA 0.0 52.2 34.8 13.0 0.0 0.0 0.0 23
Total 6.7 52.8 27.0 6.7 1.8 4.9 0.0 163

6x. Helpfulness of partnership staff in obtaining access to restricted addresses (e.g., gated communities, large multi-unit structures, etc.)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 37.9 34.5 10.3 10.3 0.0 0.0 29
2299-NY
2399-PHI 4.3 30.4 26.1 13.0 17.4 8.7 0.0 23
2599-CHI 0.0 14.3 23.8 28.6 33.3 0.0 0.0 21
2999-ATL 6.5 25.8 38.7 6.5 22.6 0.0 0.0 31
3199-DAL 11.1 36.1 19.4 25.0 8.3 0.0 0.0 36
3299-LA 4.3 34.8 13.0 13.0 26.1 4.3 4.3 23
Total 6.1 30.7 26.4 16.0 18.4 1.8 0.6 163

6y. Adequacy of adjustments to procedures in response to COVID-19

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.4 65.5 24.1 3.4 3.4 0.0 0.0 29
2299-NY
2399-PHI 9.1 45.5 22.7 13.6 4.5 4.5 0.0 22
2599-CHI 4.8 52.4 14.3 28.6 0.0 0.0 0.0 21
2999-ATL 9.7 45.2 22.6 6.5 16.1 0.0 0.0 31
3199-DAL 13.9 44.4 25.0 16.7 0.0 0.0 0.0 36
3299-LA 17.4 30.4 21.7 30.4 0.0 0.0 0.0 23
Total 9.9 47.5 22.2 15.4 4.3 0.6 0.0 162

6z. Clarity of procedures for approving and processing overtime for DAPPS staff (i.e., clerks, OOSs, enumerators, CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 24.1 55.2 20.7 0.0 0.0 0.0 0.0 29
2299-NY
2399-PHI 17.4 52.2 21.7 8.7 0.0 0.0 0.0 23
2599-CHI 0.0 52.4 9.5 19.0 19.0 0.0 0.0 21
2999-ATL 9.7 61.3 16.1 6.5 6.5 0.0 0.0 31
3199-DAL 27.8 58.3 5.6 2.8 2.8 2.8 0.0 36
3299-LA 21.7 39.1 26.1 8.7 4.3 0.0 0.0 23
Total 17.8 54.0 16.0 6.7 4.9 0.6 0.0 163

6aa. If you have comments regarding successes, if any, conducting NRFU door-to-door, please describe those in the box below.

(View question)

data intentionally not reported


6ab. If you have comments regarding challenges, if any, conducting NRFU door-to-door, please describe those in the box below.

(View question)

data intentionally not reported


Pandemic Preparedness and Response

7. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of pandemic preparedness and response?

(View question)

7a. Clarity of HQ communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 62.1 13.8 3.4 6.9 0.0 0.0 29
2299-NY
2399-PHI 4.3 52.2 17.4 8.7 13.0 4.3 0.0 23
2599-CHI 4.8 28.6 19.0 38.1 9.5 0.0 0.0 21
2999-ATL 32.3 29.0 12.9 12.9 12.9 0.0 0.0 31
3199-DAL 11.1 52.8 19.4 13.9 2.8 0.0 0.0 36
3299-LA 13.0 21.7 34.8 21.7 4.3 0.0 4.3 23
Total 14.1 42.3 19.0 15.3 8.0 0.6 0.6 163

7b. Clarity of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 69.0 10.3 0.0 6.9 0.0 0.0 29
2299-NY
2399-PHI 8.7 52.2 17.4 4.3 13.0 4.3 0.0 23
2599-CHI 4.8 28.6 19.0 33.3 14.3 0.0 0.0 21
2999-ATL 25.8 29.0 16.1 16.1 12.9 0.0 0.0 31
3199-DAL 8.3 52.8 25.0 11.1 2.8 0.0 0.0 36
3299-LA 8.7 30.4 34.8 21.7 4.3 0.0 0.0 23
Total 12.3 44.8 20.2 13.5 8.6 0.6 0.0 163

7c. Timeliness of HQ communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 41.4 27.6 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 8.7 52.2 17.4 4.3 13.0 4.3 0.0 23
2599-CHI 4.8 23.8 23.8 28.6 19.0 0.0 0.0 21
2999-ATL 22.6 32.3 22.6 6.5 16.1 0.0 0.0 31
3199-DAL 5.6 50.0 22.2 19.4 2.8 0.0 0.0 36
3299-LA 13.0 17.4 34.8 26.1 4.3 0.0 4.3 23
Total 11.7 37.4 24.5 16.0 9.2 0.6 0.6 163

7d. Timeliness of RCC communication regarding its pandemic plan

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 51.7 13.8 10.3 3.4 0.0 0.0 29
2299-NY
2399-PHI 13.0 52.2 13.0 4.3 13.0 4.3 0.0 23
2599-CHI 4.8 23.8 23.8 33.3 14.3 0.0 0.0 21
2999-ATL 22.6 25.8 32.3 3.2 16.1 0.0 0.0 31
3199-DAL 5.6 55.6 22.2 13.9 2.8 0.0 0.0 36
3299-LA 13.0 21.7 34.8 26.1 4.3 0.0 0.0 23
Total 13.5 39.9 23.3 14.1 8.6 0.6 0.0 163

7e. Adequacy of HQ pandemic guidance to protect the health and safety of census workers

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 62.1 17.2 3.4 3.4 0.0 0.0 29
2299-NY
2399-PHI 8.7 47.8 13.0 13.0 13.0 4.3 0.0 23
2599-CHI 4.8 28.6 19.0 33.3 14.3 0.0 0.0 21
2999-ATL 25.8 32.3 16.1 9.7 16.1 0.0 0.0 31
3199-DAL 5.6 61.1 19.4 11.1 2.8 0.0 0.0 36
3299-LA 8.7 30.4 34.8 17.4 4.3 0.0 4.3 23
Total 11.7 45.4 19.6 13.5 8.6 0.6 0.6 163

7f. Adequacy of RCC pandemic guidance to protect the health and safety of census workers

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 65.5 17.2 0.0 3.4 0.0 0.0 29
2299-NY
2399-PHI 9.1 54.5 9.1 9.1 13.6 4.5 0.0 22
2599-CHI 4.8 38.1 14.3 23.8 19.0 0.0 0.0 21
2999-ATL 20.0 30.0 23.3 10.0 16.7 0.0 0.0 30
3199-DAL 5.7 68.6 11.4 11.4 2.9 0.0 0.0 35
3299-LA 8.7 34.8 34.8 13.0 8.7 0.0 0.0 23
Total 10.6 50.0 18.1 10.6 10.0 0.6 0.0 160

7g. ACO's ability to manage employee concerns regarding health and safety on the job

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 58.6 20.7 3.4 0.0 0.0 0.0 29
2299-NY
2399-PHI 21.7 47.8 17.4 0.0 13.0 0.0 0.0 23
2599-CHI 9.5 57.1 14.3 14.3 4.8 0.0 0.0 21
2999-ATL 19.4 54.8 9.7 3.2 12.9 0.0 0.0 31
3199-DAL 27.8 61.1 5.6 5.6 0.0 0.0 0.0 36
3299-LA 26.1 52.2 13.0 4.3 4.3 0.0 0.0 23
Total 20.9 55.8 12.9 4.9 5.5 0.0 0.0 163

7h. ACO's ability to safeguard employee health and safety on the job

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 55.2 20.7 6.9 0.0 0.0 0.0 29
2299-NY
2399-PHI 26.1 39.1 8.7 8.7 13.0 4.3 0.0 23
2599-CHI 14.3 47.6 14.3 19.0 4.8 0.0 0.0 21
2999-ATL 22.6 41.9 22.6 3.2 9.7 0.0 0.0 31
3199-DAL 33.3 47.2 11.1 5.6 2.8 0.0 0.0 36
3299-LA 34.8 43.5 13.0 4.3 4.3 0.0 0.0 23
Total 25.2 46.0 15.3 7.4 5.5 0.6 0.0 163

7i. ACO's ability to maintain continuity of operations during an active pandemic

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 55.2 17.2 6.9 0.0 0.0 0.0 29
2299-NY
2399-PHI 17.4 47.8 13.0 8.7 13.0 0.0 0.0 23
2599-CHI 23.8 47.6 9.5 0.0 19.0 0.0 0.0 21
2999-ATL 25.8 32.3 16.1 9.7 16.1 0.0 0.0 31
3199-DAL 25.0 61.1 2.8 11.1 0.0 0.0 0.0 36
3299-LA 30.4 52.2 8.7 4.3 4.3 0.0 0.0 23
Total 23.9 49.7 11.0 7.4 8.0 0.0 0.0 163

7j. Adequacy of space to protect the health and safety of workers in the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 48.3 24.1 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 4.3 47.8 26.1 8.7 13.0 0.0 0.0 23
2599-CHI 14.3 47.6 4.8 19.0 14.3 0.0 0.0 21
2999-ATL 19.4 45.2 12.9 3.2 19.4 0.0 0.0 31
3199-DAL 25.0 52.8 8.3 11.1 2.8 0.0 0.0 36
3299-LA 21.7 47.8 13.0 17.4 0.0 0.0 0.0 23
Total 16.6 48.5 14.7 11.7 8.6 0.0 0.0 163

7k. Adequacy of personal protection equipment to protect the health and safety of workers in the office

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 62.1 17.2 3.4 3.4 0.0 0.0 29
2299-NY
2399-PHI 17.4 47.8 17.4 0.0 17.4 0.0 0.0 23
2599-CHI 14.3 47.6 14.3 14.3 9.5 0.0 0.0 21
2999-ATL 16.1 54.8 9.7 6.5 12.9 0.0 0.0 31
3199-DAL 27.8 44.4 16.7 11.1 0.0 0.0 0.0 36
3299-LA 17.4 47.8 8.7 21.7 4.3 0.0 0.0 23
Total 18.4 50.9 14.1 9.2 7.4 0.0 0.0 163

7l. Adequacy of personal protection equipment to protect the health and safety of workers in the field (i.e., enumerators and CFSs)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 62.1 17.2 0.0 3.4 0.0 0.0 29
2299-NY
2399-PHI 17.4 52.2 13.0 0.0 17.4 0.0 0.0 23
2599-CHI 19.0 47.6 9.5 14.3 9.5 0.0 0.0 21
2999-ATL 22.6 54.8 6.5 6.5 9.7 0.0 0.0 31
3199-DAL 25.0 47.2 13.9 13.9 0.0 0.0 0.0 36
3299-LA 21.7 39.1 8.7 21.7 8.7 0.0 0.0 23
Total 20.9 50.9 11.7 9.2 7.4 0.0 0.0 163

7m. If you would like to comment about other aspects of pandemic preparedness and response with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Partnership Program

8. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of the partnership program?

(View question)

8a. Communication and coordination between the ACO and partnership program specialist

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 51.7 13.8 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 8.7 34.8 21.7 17.4 13.0 0.0 4.3 23
2599-CHI 9.5 14.3 28.6 14.3 33.3 0.0 0.0 21
2999-ATL 12.5 34.4 21.9 6.3 21.9 0.0 3.1 32
3199-DAL 28.6 28.6 25.7 11.4 5.7 0.0 0.0 35
3299-LA 21.7 21.7 17.4 8.7 26.1 0.0 4.3 23
Total 17.2 31.9 21.5 11.7 16.0 0.0 1.8 163

8b. Clarity of roles and responsibilities between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 48.3 17.2 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 13.0 26.1 21.7 21.7 13.0 0.0 4.3 23
2599-CHI 4.8 14.3 23.8 19.0 38.1 0.0 0.0 21
2999-ATL 12.5 28.1 31.3 6.3 18.8 0.0 3.1 32
3199-DAL 28.6 22.9 28.6 14.3 5.7 0.0 0.0 35
3299-LA 21.7 17.4 17.4 13.0 26.1 0.0 4.3 23
Total 17.2 27.0 23.9 14.1 16.0 0.0 1.8 163

8c. Opportunities to provide feedback on the partnership program

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.7 53.6 17.9 14.3 3.6 0.0 0.0 28
2299-NY
2399-PHI 8.7 26.1 26.1 21.7 13.0 0.0 4.3 23
2599-CHI 0.0 14.3 23.8 23.8 38.1 0.0 0.0 21
2999-ATL 6.5 32.3 32.3 6.5 16.1 3.2 3.2 31
3199-DAL 22.9 31.4 28.6 11.4 2.9 0.0 2.9 35
3299-LA 13.0 17.4 21.7 4.3 39.1 0.0 4.3 23
Total 11.2 30.4 25.5 13.0 16.8 0.6 2.5 161

8d. Efforts made by HQ/RCC and partnership program to improve communication and coordination between the ACO and partnership program specialist

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 37.9 31.0 17.2 3.4 0.0 0.0 29
2299-NY
2399-PHI 9.1 27.3 27.3 13.6 18.2 0.0 4.5 22
2599-CHI 4.8 9.5 23.8 19.0 42.9 0.0 0.0 21
2999-ATL 9.4 28.1 34.4 3.1 18.8 3.1 3.1 32
3199-DAL 17.6 41.2 23.5 11.8 5.9 0.0 0.0 34
3299-LA 13.0 13.0 21.7 13.0 34.8 0.0 4.3 23
Total 11.2 28.0 27.3 12.4 18.6 0.6 1.9 161

8e. Assistance to the ACO in communicating with community on pandemic-related operational details

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 37.9 37.9 6.9 3.4 3.4 0.0 29
2299-NY
2399-PHI 4.3 34.8 21.7 21.7 13.0 0.0 4.3 23
2599-CHI 0.0 9.5 23.8 38.1 28.6 0.0 0.0 21
2999-ATL 9.4 31.3 28.1 6.3 12.5 9.4 3.1 32
3199-DAL 28.6 22.9 42.9 2.9 2.9 0.0 0.0 35
3299-LA 17.4 13.0 39.1 8.7 8.7 4.3 8.7 23
Total 12.9 25.8 33.1 12.3 10.4 3.1 2.5 163

8f. Responsiveness to ACO requests

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 55.2 20.7 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 13.0 26.1 26.1 21.7 8.7 4.3 0.0 23
2599-CHI 0.0 9.5 33.3 19.0 33.3 0.0 4.8 21
2999-ATL 15.6 28.1 34.4 6.3 9.4 3.1 3.1 32
3199-DAL 25.7 28.6 34.3 5.7 2.9 2.9 0.0 35
3299-LA 17.4 30.4 17.4 21.7 4.3 4.3 4.3 23
Total 14.1 30.7 28.2 13.5 9.2 2.5 1.8 163

8g. Helpfulness to ACO operations

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 7.1 53.6 21.4 14.3 3.6 0.0 0.0 28
2299-NY
2399-PHI 17.4 21.7 21.7 21.7 8.7 8.7 0.0 23
2599-CHI 4.8 4.8 23.8 33.3 28.6 4.8 0.0 21
2999-ATL 15.6 25.0 34.4 9.4 9.4 3.1 3.1 32
3199-DAL 28.6 22.9 37.1 5.7 5.7 0.0 0.0 35
3299-LA 17.4 30.4 17.4 17.4 8.7 4.3 4.3 23
Total 16.0 27.2 27.2 15.4 9.9 3.1 1.2 162

8h. Assistance with local challenges

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 14.3 42.9 28.6 10.7 3.6 0.0 0.0 28
2299-NY
2399-PHI 17.4 26.1 21.7 21.7 8.7 4.3 0.0 23
2599-CHI 4.8 4.8 23.8 28.6 33.3 4.8 0.0 21
2999-ATL 18.8 25.0 28.1 9.4 12.5 3.1 3.1 32
3199-DAL 29.4 35.3 20.6 11.8 2.9 0.0 0.0 34
3299-LA 17.4 34.8 17.4 17.4 8.7 4.3 0.0 23
Total 18.0 29.2 23.6 15.5 10.6 2.5 0.6 161

8i. Identification of MQAC sites (e.g., location, number of sites)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 24.1 41.4 27.6 3.4 3.4 0.0 0.0 29
2299-NY
2399-PHI 17.4 34.8 21.7 17.4 8.7 0.0 0.0 23
2599-CHI 0.0 19.0 47.6 9.5 19.0 4.8 0.0 21
2999-ATL 6.5 32.3 32.3 3.2 16.1 6.5 3.2 31
3199-DAL 23.5 35.3 23.5 14.7 0.0 2.9 0.0 34
3299-LA 21.7 17.4 21.7 21.7 4.3 13.0 0.0 23
Total 16.1 31.1 28.6 11.2 8.1 4.3 0.6 161

8j. If you would like to comment about other aspects of the partnership program with which you are either satisfied or dissatisfied, please do so in the box below.

(View question)

data intentionally not reported


Information Technology

9. Over the last 2 weeks, how satisfied or dissatisfied have you been with the following aspects of information technology?

(View question)

9a. IT support (e.g., RCC, DSC) provided to ACO field and office workers for problems encountered

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 55.2 17.2 10.3 0.0 0.0 0.0 29
2299-NY
2399-PHI 27.3 63.6 9.1 0.0 0.0 0.0 0.0 22
2599-CHI 14.3 57.1 14.3 9.5 4.8 0.0 0.0 21
2999-ATL 25.8 48.4 9.7 9.7 6.5 0.0 0.0 31
3199-DAL 28.6 45.7 11.4 8.6 5.7 0.0 0.0 35
3299-LA 17.4 69.6 0.0 13.0 0.0 0.0 0.0 23
Total 22.4 55.3 10.6 8.7 3.1 0.0 0.0 161

9b. Reliability of office systems (i.e., lack of down time, work interruptions)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 17.2 41.4 20.7 20.7 0.0 0.0 0.0 29
2299-NY
2399-PHI 18.2 54.5 13.6 13.6 0.0 0.0 0.0 22
2599-CHI 19.0 42.9 19.0 19.0 0.0 0.0 0.0 21
2999-ATL 16.1 58.1 16.1 6.5 3.2 0.0 0.0 31
3199-DAL 20.0 57.1 8.6 11.4 2.9 0.0 0.0 35
3299-LA 18.2 59.1 13.6 9.1 0.0 0.0 0.0 22
Total 18.1 52.5 15.0 13.1 1.3 0.0 0.0 160

9c. Reliability of devices (e.g., laptops, smartphones, tablets)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 14.3 50.0 25.0 7.1 3.6 0.0 0.0 28
2299-NY
2399-PHI 22.7 54.5 13.6 9.1 0.0 0.0 0.0 22
2599-CHI 14.3 52.4 19.0 14.3 0.0 0.0 0.0 21
2999-ATL 12.5 53.1 15.6 15.6 3.1 0.0 0.0 32
3199-DAL 25.7 42.9 14.3 14.3 2.9 0.0 0.0 35
3299-LA 13.0 56.5 13.0 17.4 0.0 0.0 0.0 23
Total 17.4 50.9 16.8 13.0 1.9 0.0 0.0 161

9d. Availability (or quantity) of devices (e.g., laptops, smartphones, tablets)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 51.7 13.8 13.8 0.0 0.0 0.0 29
2299-NY
2399-PHI 31.8 50.0 9.1 9.1 0.0 0.0 0.0 22
2599-CHI 19.0 47.6 4.8 23.8 4.8 0.0 0.0 21
2999-ATL 12.5 56.3 15.6 6.3 9.4 0.0 0.0 32
3199-DAL 28.6 48.6 14.3 5.7 2.9 0.0 0.0 35
3299-LA 34.8 39.1 21.7 4.3 0.0 0.0 0.0 23
Total 24.1 49.4 13.6 9.9 3.1 0.0 0.0 162

9e. Preparedness for handling situations such as lost or stolen equipment (e.g., laptops, mobile devices)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 62.1 17.2 6.9 0.0 0.0 0.0 29
2299-NY
2399-PHI 36.4 40.9 18.2 4.5 0.0 0.0 0.0 22
2599-CHI 14.3 61.9 14.3 4.8 4.8 0.0 0.0 21
2999-ATL 19.4 64.5 12.9 3.2 0.0 0.0 0.0 31
3199-DAL 28.6 62.9 2.9 2.9 0.0 2.9 0.0 35
3299-LA 22.7 59.1 18.2 0.0 0.0 0.0 0.0 22
Total 22.5 59.4 13.1 3.8 0.6 0.6 0.0 160

9f. Sufficiency of hardware and systems to support ACO staff working remotely

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 41.4 20.7 13.8 3.4 0.0 0.0 29
2299-NY
2399-PHI 27.3 54.5 13.6 0.0 4.5 0.0 0.0 22
2599-CHI 14.3 38.1 9.5 19.0 19.0 0.0 0.0 21
2999-ATL 12.9 54.8 12.9 9.7 9.7 0.0 0.0 31
3199-DAL 25.7 40.0 11.4 17.1 5.7 0.0 0.0 35
3299-LA 26.1 47.8 13.0 8.7 0.0 0.0 4.3 23
Total 21.1 46.0 13.7 11.8 6.8 0.0 0.6 161

9g. Total number of positions authorized for IT support (i.e., IT clerks) in the ACO

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 13.8 51.7 31.0 3.4 0.0 0.0 0.0 29
2299-NY
2399-PHI 18.2 68.2 9.1 4.5 0.0 0.0 0.0 22
2599-CHI 28.6 57.1 14.3 0.0 0.0 0.0 0.0 21
2999-ATL 16.1 58.1 12.9 3.2 9.7 0.0 0.0 31
3199-DAL 33.3 52.8 11.1 2.8 0.0 0.0 0.0 36
3299-LA 13.0 65.2 13.0 8.7 0.0 0.0 0.0 23
Total 21.0 58.0 15.4 3.7 1.9 0.0 0.0 162

9h. Quality of clerks hired for IT support (e.g., skills, abilities, and performance)

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 10.3 41.4 24.1 10.3 13.8 0.0 0.0 29
2299-NY
2399-PHI 22.7 36.4 31.8 0.0 9.1 0.0 0.0 22
2599-CHI 19.0 42.9 23.8 9.5 4.8 0.0 0.0 21
2999-ATL 9.7 64.5 19.4 3.2 3.2 0.0 0.0 31
3199-DAL 25.0 41.7 11.1 16.7 5.6 0.0 0.0 36
3299-LA 8.7 56.5 26.1 8.7 0.0 0.0 0.0 23
Total 16.0 47.5 21.6 8.6 6.2 0.0 0.0 162

9i. Effectiveness of the operational control system for assisting CFSs in managing enumerator work and tracking progress

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 6.9 58.6 20.7 13.8 0.0 0.0 0.0 29
2299-NY
2399-PHI 18.2 59.1 9.1 4.5 9.1 0.0 0.0 22
2599-CHI 9.5 42.9 19.0 19.0 9.5 0.0 0.0 21
2999-ATL 12.9 54.8 16.1 9.7 6.5 0.0 0.0 31
3199-DAL 22.2 55.6 13.9 5.6 0.0 2.8 0.0 36
3299-LA 8.7 52.2 26.1 8.7 4.3 0.0 0.0 23
Total 13.6 54.3 17.3 9.9 4.3 0.6 0.0 162

9j. Effectiveness of the operational control system for facilitating communication between CFSs and enumerators

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 3.4 51.7 31.0 6.9 3.4 3.4 0.0 29
2299-NY
2399-PHI 19.0 42.9 9.5 19.0 9.5 0.0 0.0 21
2599-CHI 4.8 42.9 28.6 9.5 14.3 0.0 0.0 21
2999-ATL 9.7 61.3 16.1 6.5 6.5 0.0 0.0 31
3199-DAL 19.4 55.6 16.7 5.6 0.0 2.8 0.0 36
3299-LA 4.3 30.4 39.1 21.7 4.3 0.0 0.0 23
Total 10.6 49.1 23.0 10.6 5.6 1.2 0.0 161

9k. Effectiveness of training related to the importance of protecting and securing data collected during the Census

(View question)

  Very satisfied

Generally satisfied
Neither satisfied
nor dissatisfied
Generally dissatisfied
Very dissatisfied
Don't know/Unsure
Not Applicable

Number of respondents
% % % % % % %
RCC code 20.7 48.3 24.1 3.4 3.4 0.0 0.0 29
2299-NY
2399-PHI 27.3 50.0 18.2 0.0 4.5 0.0 0.0 22
2599-CHI 23.8 47.6 19.0 4.8 4.8 0.0 0.0 21
2999-ATL 16.1 67.7 9.7 3.2 3.2 0.0 0.0 31
3199-DAL 36.1 50.0 11.1 2.8 0.0 0.0 0.0 36
3299-LA 13.0 69.6 13.0 4.3 0.0 0.0 0.0 23
Total 23.5 55.6 15.4 3.1 2.5 0.0 0.0 162

9l. If you would like to comment about other aspects of information technology with which you are either satisfied or dissatisfied, please do so in the box below.

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Work Environment

10. For the following questions on work environment, please indicate the extent to which you agree or disagree with the following statements.

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10a. My immediate supervisor(s) treats me fairly and with respect.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 69.0 24.1 3.4 0.0 3.4 0.0 0.0 29
2299-NY
2399-PHI 54.5 22.7 9.1 0.0 13.6 0.0 0.0 22
2599-CHI 42.1 52.6 0.0 0.0 5.3 0.0 0.0 19
2999-ATL 53.1 31.3 9.4 3.1 3.1 0.0 0.0 32
3199-DAL 63.9 25.0 0.0 5.6 5.6 0.0 0.0 36
3299-LA 60.9 21.7 8.7 4.3 4.3 0.0 0.0 23
Total 58.4 28.6 5.0 2.5 5.6 0.0 0.0 161

10b. My job makes good use of my skills and abilities.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 51.7 44.8 3.4 0.0 0.0 0.0 0.0 29
2299-NY
2399-PHI 54.5 40.9 0.0 4.5 0.0 0.0 0.0 22
2599-CHI 35.0 35.0 10.0 10.0 10.0 0.0 0.0 20
2999-ATL 50.0 43.8 3.1 0.0 3.1 0.0 0.0 32
3199-DAL 66.7 25.0 5.6 2.8 0.0 0.0 0.0 36
3299-LA 52.2 26.1 17.4 0.0 4.3 0.0 0.0 23
Total 53.1 35.8 6.2 2.5 2.5 0.0 0.0 162

10c. In general, I am utilized effectively.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 53.6 42.9 3.6 0.0 0.0 0.0 0.0 28
2299-NY
2399-PHI 50.0 40.9 4.5 4.5 0.0 0.0 0.0 22
2599-CHI 30.0 40.0 15.0 10.0 5.0 0.0 0.0 20
2999-ATL 43.8 46.9 6.3 0.0 3.1 0.0 0.0 32
3199-DAL 63.9 27.8 5.6 2.8 0.0 0.0 0.0 36
3299-LA 52.2 26.1 13.0 4.3 4.3 0.0 0.0 23
Total 50.3 37.3 7.5 3.1 1.9 0.0 0.0 161

10d. My immediate supervisor(s) acts with honesty and integrity toward me.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 71.4 21.4 3.6 3.6 0.0 0.0 0.0 28
2299-NY
2399-PHI 54.5 31.8 0.0 4.5 9.1 0.0 0.0 22
2599-CHI 50.0 35.0 10.0 0.0 5.0 0.0 0.0 20
2999-ATL 46.9 34.4 12.5 0.0 6.3 0.0 0.0 32
3199-DAL 66.7 22.2 2.8 2.8 5.6 0.0 0.0 36
3299-LA 60.9 17.4 13.0 0.0 8.7 0.0 0.0 23
Total 59.0 26.7 6.8 1.9 5.6 0.0 0.0 161

10e. My immediate supervisor(s) ensures that there is a clear link between my performance and recognition of it.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 44.8 34.5 10.3 3.4 3.4 0.0 3.4 29
2299-NY
2399-PHI 50.0 27.3 9.1 0.0 13.6 0.0 0.0 22
2599-CHI 40.0 20.0 20.0 15.0 5.0 0.0 0.0 20
2999-ATL 51.6 32.3 9.7 0.0 6.5 0.0 0.0 31
3199-DAL 63.9 25.0 0.0 0.0 11.1 0.0 0.0 36
3299-LA 60.9 8.7 17.4 4.3 8.7 0.0 0.0 23
Total 52.8 25.5 9.9 3.1 8.1 0.0 0.6 161

10f. My immediate supervisor(s) makes decisions in a timely manner.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 59.3 33.3 3.7 3.7 0.0 0.0 0.0 27
2299-NY
2399-PHI 45.5 40.9 4.5 0.0 9.1 0.0 0.0 22
2599-CHI 25.0 35.0 20.0 15.0 5.0 0.0 0.0 20
2999-ATL 43.8 34.4 12.5 3.1 6.3 0.0 0.0 32
3199-DAL 62.9 25.7 8.6 0.0 2.9 0.0 0.0 35
3299-LA 56.5 26.1 4.3 4.3 8.7 0.0 0.0 23
Total 50.3 32.1 8.8 3.8 5.0 0.0 0.0 159

10g. My immediate supervisor(s) respects and values differences among individuals (e.g., sex, race, sexual orientation, national origin, religion, age, cultural background, disability).

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 69.0 27.6 0.0 0.0 0.0 3.4 0.0 29
2299-NY
2399-PHI 50.0 45.5 4.5 0.0 0.0 0.0 0.0 22
2599-CHI 47.6 42.9 9.5 0.0 0.0 0.0 0.0 21
2999-ATL 53.1 31.3 6.3 6.3 3.1 0.0 0.0 32
3199-DAL 69.4 19.4 5.6 0.0 5.6 0.0 0.0 36
3299-LA 69.6 17.4 4.3 0.0 4.3 4.3 0.0 23
Total 60.7 29.4 4.9 1.2 2.5 1.2 0.0 163

10h. Sufficient effort is made to get the opinions and thinking of people who work here.

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  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 48.3 37.9 3.4 3.4 6.9 0.0 0.0 29
2299-NY
2399-PHI 40.9 31.8 9.1 4.5 13.6 0.0 0.0 22
2599-CHI 28.6 28.6 14.3 9.5 19.0 0.0 0.0 21
2999-ATL 43.8 31.3 12.5 6.3 6.3 0.0 0.0 32
3199-DAL 66.7 19.4 5.6 2.8 5.6 0.0 0.0 36
3299-LA 47.8 30.4 8.7 0.0 13.0 0.0 0.0 23
Total 47.9 29.4 8.6 4.3 9.8 0.0 0.0 163

10i. My ACO is prepared for dealing with misinformation, disinformation, or false rumors about the Census or the enumeration.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 44.8 34.5 10.3 3.4 3.4 3.4 0.0 29
2299-NY
2399-PHI 50.0 45.5 4.5 0.0 0.0 0.0 0.0 22
2599-CHI 33.3 42.9 14.3 4.8 4.8 0.0 0.0 21
2999-ATL 43.8 34.4 18.8 0.0 3.1 0.0 0.0 32
3199-DAL 55.6 36.1 8.3 0.0 0.0 0.0 0.0 36
3299-LA 39.1 43.5 13.0 0.0 0.0 4.3 0.0 23
Total 45.4 38.7 11.7 1.2 1.8 1.2 0.0 163

10j. The RCC is responsive to problems the ACO reports.

(View question)

  Strongly agree
Generally agree
Neither agree nor
disagree
Generally disagree
Strongly disagree
Don't know/Unsure
Not Applicable
Number of respondents
% % % % % % %
RCC code 34.5 37.9 13.8 6.9 6.9 0.0 0.0 29
2299-NY
2399-PHI 36.4 45.5 13.6 4.5 0.0 0.0 0.0 22
2599-CHI 19.0 33.3 14.3 4.8 28.6 0.0 0.0 21
2999-ATL 28.1 40.6 21.9 3.1 6.3 0.0 0.0 32
3199-DAL 30.6 52.8 11.1 2.8 2.8 0.0 0.0 36
3299-LA 34.8 39.1 21.7 0.0 4.3 0.0 0.0 23
Total 30.7 42.3 16.0 3.7 7.4 0.0 0.0 163

10k. If you would like to comment about other aspects of the work environment with which you are either satisfied or dissatisfied, please do so in the box below.

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Other Comments

11. If you would like to comment about (a) other practices, challenges, or factors that have affected the ACO's preparation for the census over the last few months, or (b) topics that you think we should consider exploring in future surveys, please do so in the box below.

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12. If any other issues have arisen in your area related to obtaining an accurate count (e.g., reaching hard-to-count populations) please describe those in the box below.

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13. If you have completed the survey, please click the "Completed" circle below. Clicking "Completed" lets us know that you are finished and that you want us to use your answers.

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Thank You

14. Thank you for your participation!

You may view and print your completed survey by clicking the "Print" button below.

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