GAO-21-537SP
Since 1997, we have periodically surveyed federal managers on various organizational performance and management issues. This product presents results from GAO’s survey of nearly 4000 managers from July to December 2020.
Our web-based 2020 survey questionnaire asked for managers’ perspectives on:
1. Their agencies’ capacities to develop and use different types of data and information:
a. Performance information
b. Program evaluations
c. Data, research, and analyses.
2. Financial information reported on USASpending.gov;
3. Efforts to maintain operations during the Coronavirus Disease 2019 (COVID-19) pandemic; and
4. Telework during the pandemic.
With a weighted response rate of 56 percent, the results made available below are generalizable to the 24 major agencies covered by the survey, and across the federal government.
Our scope and methodology appendix provides additional details about our efforts to develop the questionnaire, select our sample, administer the survey, and analyze results.
The related products list identifies GAO products that analyzed and reported results from our 2020 survey, as well as our prior six surveys.
Survey Results
Department of Agriculture
Department of Commerce
Department of Defense
Department of Education
Department of Energy
Department of Health and Human Services
Department of Homeland Security
Department of Housing and Urban Development
Department of the Interior
Department of Justice
Department of Labor
Department of State
Department of Transportation
Department of the Treasury
Department of Veterans Affairs
U.S. Agency for International Development
Environmental Protection Agency
General Services Administration
National Aeronautics and Space Administration
National Science Foundation
Nuclear Regulatory Commission
Office of Personnel Management
Small Business Administration
Social Security Administration
The government-wide and agency level results are available to download as a comma-separate values (.csv) file.
We conducted the work for the 2020 survey and its related results from October 2019 to July 2021 in accordance with generally accepted government auditing standards. Those standards require that we plan and perform the audit to obtain sufficient, appropriate evidence to provide a reasonable basis for our findings and conclusions based on our audit objectives. We believe that the evidence obtained provides a reasonable basis for our findings and conclusions based on our audit objectives.
For more information, contact Alissa H. Czyz at (202) 512-6806 or czyza@gao.gov.
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