What You Need to Know to Complete the Survey

  Navigating Through the Survey

To complete your survey, you may move from screen to screen using either

- - the buttons at the bottom of each screen,

- - the menu bar on the left side of the screen, or

- - the arrow buttons on the navigation bar at the bottom of the screen.

Please do not use the "Enter" key on your keyboard to navigate through the survey.


Answering Questions


Most of the questions can be answered by simply clicking on a "button" (circle) or a "box" (square). Some questions can be answered by entering numbers or short answers in a designated location. To answer narrative-type questions click anywhere inside the box and begin typing. When you reach the limit of the open space, keep typing and the box will automatically expand.


Changing Answers

To change an answer marked with a "button" (circle), click on another answer. To "uncheck" an answer marked with a box (square), click on that box again and the check mark will disappear.

Note: You can change your answers, even after exiting the survey, by logging on again (see below).


Exiting and Re-entering the Survey

Always use the "Exit" button to close the survey. If you do not, you will lose the information you entered for that section.

You can exit the survey at any time by clicking on the "Exit" button at the bottom of the screen (or on the navigation bar). You may log in again later to re-enter your survey and then continue to enter new responses or to change previous responses. The survey will restart at the last response you entered.


Printing Your Responses

You can print your responses for each section by clicking on the "Print" button at the end of the section. You cannot print the entire completed survey at one time.


Completing the Survey

The final question in the last section asks you to indicate that you have completed this survey.

Your answers will not be used unless you have completed this question.

Clicking "Completed" is equivalent to "mailing" your completed survey. It lets us know that you are finished, and that you want us to use your answers. It also lets us know not to send you any follow-up messages reminding you to complete your survey.


Contacts

If you have any questions, please call or e-mail:

   Rebecca Woiwode
   E-mail: woiwoder@gao.gov
   Phone: (415) 904-2127

    or

   Wayne Sylvia
   E-mail: sylviaw@gao.gov
   Phone: (617) 788-0524

If you need to be reminded about who to contact at GAO with questions during the latter parts of this survey, please click on the "?" button at the bottom of the screen or click on the caption: "Contacts" on the left menu. The "?" button will also reveal a hot link. Clicking on the hot link in most cases will automatically open up your e-mail system and have the proper e-mail address in the "To:" address. Then you only need to fill in your question and send the message.

Suggestion: Print this section to have for future reference.
 

Respondent Contact Information

  Please enter the following information for the person completing this survey in the event we need to clarify a response.

Name:
 

  Position title:
 

  Name of Workforce Investment Board:
 

  Telephone number (Enter area code and extension, if any):
 

  E-mail address:
 


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