Background on Entity

20.	Which of the following best describes the individual at your entity, [entity name], who is primarily responsible for E-rate tasks?
	(Check one)
	1.		Teaching staff
	2.		Librarian staff
	3.		Administration not specifically related to information technology (e.g., principal, planning coordinator, director of library services, accounting or budget staff, etc.)
	4.		Information technology staff, including administrators
	5.		Volunteer
	6.		Other (describe below)

	If applicable, briefly describe other job category:

21.	About how many years of experience has the individual identified in question 20 had with the E-rate program, whether it was at this entity or at another?
	number of years (round to nearest whole year)

22.	Aside from experience gained through involvement in the E-rate program, what, if any, information technology background or education does the individual identified in question 20 have?
	(Check one in each row)

	Check box at right if this person has no information technology experience beyond involvement in the E-rate program. (Go to question 23.)
	Click here to skip to question 23.

		Yes	No	Don't know
	a. Degree in information technology or a related field
	b. Coursework in information technology or a related field not leading to a degree
	c. Certification from one or more information technology vendors
	d. Certification from one or more professional associations
	e. On-the-job training or experience in information technology

23.	How many, if any, staff in your entity work full time year-round on the E-rate program?

	Enter the number of staff (if none, enter 0).	staff
	Check box at right if you don't know

24.	Does your entity use the services of a paid consultant who specializes in E-rate program management?
	(Check one)
	1.		Yes
	2.		No
	3.		Don't know

25	Did a paid consultant complete or assist in completing any part of this survey?
	(Check one)
	1.		Yes
	2.		No

26	For the purposes of the E-rate program, is your entity a school/school district or a library?
	(Check one)
	1.		School or school district
	2.		Library (Click here to skip to question 29.)

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Full Report: GAO-09-253

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