Check Images

41.
OK, now I want to ask you some questions about your experience with check images. {Show example of image statement again.} Do you receive any images of checks with your main checking account statement, whether on a regular basis or just occasionally?
(Select one)
1.
2. (Click here to go to question 44.)

42.
IF YES: do you typically receive an image of the front of the original check only, or both the front and back?
(Select one)
1.
2.
3.
4.

43.
How important is it to you to receive an image of both the front and back of the original check, whether or not you receive such now? {Show card #8.} Probe for details.
(Select one)
1.
2.
3.
4.
5.
6.

44.
Currently, does your bank charge a fee specifically to receive check images? Probe for whether they have been charged a fee or whether bank generally charges a fee but they meet minimum balance requirements.
(Select one)
1.
2. (Click here to go to question 47.)
3. (Click here to go to question 47.)

45.
What is the amount of the fee? {"I don't recall" is acceptable}
 

46.
Can the fee be waived if you maintain a minimum balance on the account? After this question, skip to question 53 if they answered NO to question 41.
(Select one)
1.
2.
3.
4.


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