To access each of the two surveys, click on the appropriate link below.

• Survey of Consumers about Satisfaction and Problems with Wireless Phone Service



• Survey of State Utility Commissions About Oversight of Wireless Phone Service

A more detailed discussion of our scope and methodology and a discussion of the summary of the survey results are contained in our report entitled "Telecommunications: FCC Needs to Improve Oversight of Wireless Phone Service", GAO-10-34.

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