GAO Survey of CFPB Employees
U.S. Government Accountability Office
Contents
- Introduction
- Section I: Hiring, Compensation, and Retention
- Section II: Employee Opportunities, Development & Performance Management
- Section III: Employee Complaint Processes
- Section IV: Leadership, Management and Communication
- Section V: Diversity and Inclusion Efforts
- Section VI: Organizational Culture and Climate
- Section VII: Demographic Information
- Completion
Introduction
•Detailees: If you are currently on a detail, for the purposes of this questionnaire, please consider your current office within CFPB to be the office to which you are permanently assigned (or your "home office").
•Director's Financial Analysts and other rotating staff: For the purposes of this questionnaire, please consider your current office within CFPB to be the office of your current rotation, unless you have been in your current rotation for less than 3 months. If your current rotation began less than 3 months ago, please consider the office of your previous rotation to be your current office.
1. Do you work in one of CFPB's regional offices (e.g., Midwest Regional Office, Northeast Regional Office, Southeast Regional Office, West Regional office)? Note: Please answer based on the office to which you are permanently assigned (or your "home office"). If you are duty-stationed in a regional office or outside headquarters but report to a headquarters office (such as Enforcement or Fair Lending), please answer "No." If you are on a detail to a regional office, but your home office is not a regional office, please answer "No." If you are on a detail to a headquarters office, but a regional office is your home office, please answer "Yes."
Non-responses | Yes | No | Number of respondents | |
---|---|---|---|---|
% | % | % | ||
CFPB-Wide | 0.0 | 32.1 | 67.9 | 816 |
Divisions and Large Offices | 0.0 | 59.2 | 40.8 | 404 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||
Enforcement | 0.0 | 14.1 | 85.9 | 71 |
Supervision - Midwest Region | 0.0 | 85.5 | 14.5 | 76 |
Supervision - Northeast Region | 0.0 | 89.6 | 10.4 | 48 |
Supervision - Southeast Region | 0.0 | 83.3 | 16.7 | 72 |
Supervision - West Region | 0.0 | 86.6 | 13.4 | 67 |
Other SEFL Respondents | 0.0 | 4.3 | 95.7 | 70 |
Operations Division | 0.0 | 8.2 | 91.8 | 233 |
Consumer Response | 0.0 | 11.8 | 88.2 | 76 |
Human Capital | 0.0 | 0.0 | 100.0 | 33 |
Technology & Innovation | 0.0 | 7.0 | 93.0 | 57 |
Other Operations Respondents | 0.0 | 9.0 | 91.0 | 67 |
Consumer Education and Engagement Division | 0.0 | 4.2 | 95.8 | 24 |
External Affairs Division | 0.0 | 0.0 | 100.0 | 14 |
Legal Division | 0.0 | 0.0 | 100.0 | 38 |
Other | 0.0 | 0.0 | 100.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 0.0 | 100.0 | 70 |
Selected ‘no response’ | 0.0 | 30.0 | 70.0 | 10 |
Gender | 0.0 | 24.4 | 75.6 | 320 |
Female | ||||
Male | 0.0 | 38.1 | 61.9 | 386 |
No Gender specified | 0.0 | 29.8 | 70.2 | 84 |
Selected ‘no response’ | 0.0 | 46.2 | 53.8 | 26 |
Age | 0.0 | 25.7 | 74.3 | 362 |
<40 | ||||
40+ | 0.0 | 37.5 | 62.5 | 419 |
Selected ‘no response’ | 0.0 | 34.3 | 65.7 | 35 |
Yes | No | Number of respondents | |
---|---|---|---|
% | % | ||
Race/Ethnicity | 29.8 | 70.2 | 47 |
Asian | |||
Black | 37.9 | 62.1 | 116 |
Hispanic | 46.0 | 54.0 | 50 |
White | 29.4 | 70.6 | 439 |
No Race Specified | 33.2 | 66.8 | 199 |
Section I: Hiring, Compensation, and Retention
2. Do you agree or disagree with the following statements on hiring, compensation, and retention? (Reminder: If you are on a detail, please consider your office to be your home office.)
a. My office is able to attract talented and qualified employees.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 82.5 | 6.0 | 9.6 | 1.9 | 862 |
Divisions and Large Offices | 0.0 | 80.8 | 6.2 | 11.1 | 1.9 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 93.2 | 2.7 | 2.7 | 1.4 | 73 |
Supervision - Midwest Region | 0.0 | 76.9 | 10.3 | 9.0 | 3.8 | 78 |
Supervision - Northeast Region | 0.0 | 70.0 | 10.0 | 20.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 75.3 | 3.9 | 16.9 | 3.9 | 77 |
Supervision - West Region | 0.0 | 87.5 | 6.9 | 4.2 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 79.2 | 4.2 | 16.7 | 0.0 | 72 |
Operations Division | 0.0 | 81.9 | 6.9 | 8.9 | 2.4 | 248 |
Consumer Response | 0.0 | 72.8 | 9.9 | 16.0 | 1.2 | 81 |
Human Capital | 0.0 | 88.6 | 5.7 | 5.7 | 0.0 | 35 |
Technology & Innovation | 0.0 | 84.1 | 3.2 | 6.3 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 87.0 | 7.2 | 4.3 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 89.3 | 0.0 | 7.1 | 3.6 | 28 |
External Affairs Division | 0.0 | 87.5 | 0.0 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 92.3 | 2.6 | 5.1 | 0.0 | 39 |
Other | 0.0 | 79.2 | 8.3 | 12.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 83.8 | 8.1 | 6.8 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 100.0 | 0.0 | 0.0 | 0.0 | 11 |
Gender | 0.0 | 82.5 | 5.1 | 11.1 | 1.2 | 332 |
Female | ||||||
Male | 0.0 | 83.9 | 6.8 | 7.8 | 1.5 | 409 |
No Gender specified | 0.0 | 76.1 | 6.5 | 12.0 | 5.4 | 92 |
Selected ‘no response’ | 0.0 | 82.8 | 3.4 | 10.3 | 3.4 | 29 |
Age | 0.0 | 80.9 | 4.6 | 12.1 | 2.3 | 388 |
<40 | ||||||
40+ | 0.0 | 83.7 | 7.8 | 7.3 | 1.1 | 436 |
Selected ‘no response’ | 0.0 | 84.2 | 0.0 | 10.5 | 5.3 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 8.2 | 14.3 | 0 | 49 |
Asian | |||||
Black | 83.1 | 6.5 | 8.1 | 2.4 | 124 |
Hispanic | 90.2 | 0 | 9.8 | 0 | 51 |
White | 85.2 | 4.8 | 8.9 | 1.1 | 460 |
No Race Specified | 77.6 | 8.4 | 10.3 | 3.7 | 214 |
b. My office retains its talented and qualified employees.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 57.4 | 10.2 | 29.1 | 3.3 | 860 |
Divisions and Large Offices | 0.0 | 51.5 | 11.2 | 33.5 | 3.8 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 53.4 | 9.6 | 34.2 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 50.0 | 17.9 | 25.6 | 6.4 | 78 |
Supervision - Northeast Region | 0.0 | 32.0 | 8.0 | 60.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 50.6 | 14.3 | 31.2 | 3.9 | 77 |
Supervision - West Region | 0.0 | 70.8 | 5.6 | 19.4 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 46.5 | 9.9 | 39.4 | 4.2 | 71 |
Operations Division | 0.0 | 59.3 | 9.7 | 26.6 | 4.4 | 248 |
Consumer Response | 0.0 | 51.9 | 11.1 | 34.6 | 2.5 | 81 |
Human Capital | 0.0 | 48.6 | 2.9 | 45.7 | 2.9 | 35 |
Technology & Innovation | 0.0 | 52.4 | 12.7 | 23.8 | 11.1 | 63 |
Other Operations Respondents | 0.0 | 79.7 | 8.7 | 10.1 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 78.6 | 3.6 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 79.5 | 5.1 | 15.4 | 0.0 | 39 |
Other | 0.0 | 62.5 | 8.3 | 29.2 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 60.3 | 12.3 | 26.0 | 1.4 | 73 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 36.4 | 0.0 | 11 |
Gender | 0.0 | 56.9 | 9.0 | 30.7 | 3.3 | 332 |
Female | ||||||
Male | 0.0 | 59.6 | 11.3 | 26.2 | 2.9 | 408 |
No Gender specified | 0.0 | 49.5 | 9.9 | 36.3 | 4.4 | 91 |
Selected ‘no response’ | 0.0 | 58.6 | 10.3 | 27.6 | 3.4 | 29 |
Age | 0.0 | 54.6 | 9.5 | 32.5 | 3.4 | 388 |
<40 | ||||||
40+ | 0.0 | 60.9 | 10.8 | 25.1 | 3.2 | 435 |
Selected ‘no response’ | 0.0 | 45.9 | 10.8 | 40.5 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 53.1 | 14.3 | 32.7 | 0 | 49 |
Asian | |||||
Black | 58.9 | 7.3 | 29.8 | 4.0 | 124 |
Hispanic | 62.7 | 9.8 | 21.6 | 5.9 | 51 |
White | 61.1 | 8.9 | 27.4 | 2.6 | 460 |
No Race Specified | 48.6 | 13.7 | 33.5 | 4.2 | 212 |
c. Hiring at CFPB is based more on substantive experience or qualifications than on personal connections.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.5 | 12.9 | 26.1 | 4.5 | 859 |
Divisions and Large Offices | 0.0 | 56.5 | 13.3 | 24.5 | 5.7 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 61.6 | 8.2 | 27.4 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 62.8 | 16.7 | 10.3 | 10.3 | 78 |
Supervision - Northeast Region | 0.0 | 54.0 | 16.0 | 26.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 46.1 | 11.8 | 35.5 | 6.6 | 76 |
Supervision - West Region | 0.0 | 69.4 | 9.7 | 15.3 | 5.6 | 72 |
Other SEFL Respondents | 0.0 | 44.4 | 18.1 | 33.3 | 4.2 | 72 |
Operations Division | 0.0 | 48.2 | 15.0 | 32.4 | 4.5 | 247 |
Consumer Response | 0.0 | 43.2 | 18.5 | 35.8 | 2.5 | 81 |
Human Capital | 0.0 | 44.1 | 11.8 | 41.2 | 2.9 | 34 |
Technology & Innovation | 0.0 | 57.1 | 14.3 | 22.2 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 47.8 | 13.0 | 33.3 | 5.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 10.7 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 74.4 | 5.1 | 15.4 | 5.1 | 39 |
Other | 0.0 | 37.5 | 16.7 | 45.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 74.0 | 6.8 | 16.4 | 2.7 | 73 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 36.4 | 0.0 | 11 |
Gender | 0.0 | 53.0 | 10.9 | 31.5 | 4.5 | 330 |
Female | ||||||
Male | 0.0 | 64.7 | 13.0 | 18.9 | 3.4 | 408 |
No Gender specified | 0.0 | 34.8 | 16.3 | 39.1 | 9.8 | 92 |
Selected ‘no response’ | 0.0 | 48.3 | 24.1 | 24.1 | 3.4 | 29 |
Age | 0.0 | 58.3 | 12.7 | 24.9 | 4.1 | 386 |
<40 | ||||||
40+ | 0.0 | 57.9 | 11.7 | 25.7 | 4.6 | 435 |
Selected ‘no response’ | 0.0 | 21.1 | 28.9 | 42.1 | 7.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.2 | 10.2 | 26.5 | 2.0 | 49 |
Asian | |||||
Black | 43.1 | 20.3 | 33.3 | 3.3 | 123 |
Hispanic | 62.7 | 11.8 | 25.5 | 0 | 51 |
White | 64.4 | 11.8 | 19.9 | 3.9 | 458 |
No Race Specified | 44.4 | 14.0 | 34.6 | 7.0 | 214 |
d. My starting salary at CFPB provided fair compensation for my skills, work experience, and education.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 58.3 | 7.1 | 32.9 | 1.7 | 858 |
Divisions and Large Offices | 0.0 | 53.2 | 8.8 | 36.8 | 1.2 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 56.9 | 5.6 | 37.5 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 38.5 | 16.7 | 42.3 | 2.6 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 6.0 | 48.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 53.2 | 7.8 | 37.7 | 1.3 | 77 |
Supervision - West Region | 0.0 | 58.3 | 11.1 | 29.2 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 65.3 | 4.2 | 29.2 | 1.4 | 72 |
Operations Division | 0.0 | 63.4 | 6.5 | 28.5 | 1.6 | 246 |
Consumer Response | 0.0 | 53.8 | 7.5 | 36.3 | 2.5 | 80 |
Human Capital | 0.0 | 74.3 | 2.9 | 22.9 | 0.0 | 35 |
Technology & Innovation | 0.0 | 63.5 | 9.5 | 23.8 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 69.1 | 4.4 | 26.5 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 78.6 | 3.6 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 68.8 | 6.3 | 25.0 | 0.0 | 16 |
Legal Division | 0.0 | 61.5 | 5.1 | 25.6 | 7.7 | 39 |
Other | 0.0 | 50.0 | 4.2 | 45.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 65.8 | 4.1 | 26.0 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 27.3 | 0.0 | 72.7 | 0.0 | 11 |
Gender | 0.0 | 59.5 | 5.4 | 34.1 | 0.9 | 331 |
Female | ||||||
Male | 0.0 | 58.7 | 9.1 | 30.2 | 2.0 | 407 |
No Gender specified | 0.0 | 48.4 | 6.6 | 40.7 | 4.4 | 91 |
Selected ‘no response’ | 0.0 | 69.0 | 0.0 | 31.0 | 0.0 | 29 |
Age | 0.0 | 53.6 | 7.5 | 36.3 | 2.6 | 386 |
<40 | ||||||
40+ | 0.0 | 62.8 | 6.9 | 29.2 | 1.1 | 435 |
Selected ‘no response’ | 0.0 | 54.1 | 5.4 | 40.5 | 0.0 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 49.0 | 12.2 | 36.7 | 2.0 | 49 |
Asian | |||||
Black | 51.6 | 5.6 | 42.7 | 0 | 124 |
Hispanic | 58.8 | 9.8 | 31.4 | 0 | 51 |
White | 63.8 | 6.5 | 27.9 | 1.7 | 459 |
No Race Specified | 51.7 | 7.6 | 37.9 | 2.8 | 211 |
3. In the last 12 months, as a CFPB employee (not a job candidate), have you participated in one or more steps of the hiring process (such as application review, candidate interviews, candidate assessment, and/or candidate selection for hire)?
Non-responses | Yes | No | Don't know | Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 45.3 | 53.8 | 0.8 | 860 |
Divisions and Large Offices | 0.0 | 32.9 | 66.1 | 0.9 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 55.6 | 41.7 | 2.8 | 72 |
Supervision - Midwest Region | 0.0 | 20.3 | 79.7 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 26.0 | 74.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 22.1 | 76.6 | 1.3 | 77 |
Supervision - West Region | 0.0 | 19.4 | 80.6 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 54.2 | 44.4 | 1.4 | 72 |
Operations Division | 0.0 | 47.4 | 51.8 | 0.8 | 247 |
Consumer Response | 0.0 | 40.0 | 60.0 | 0.0 | 80 |
Human Capital | 0.0 | 60.0 | 40.0 | 0.0 | 35 |
Technology & Innovation | 0.0 | 47.6 | 50.8 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 49.3 | 49.3 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 28.6 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 68.4 | 31.6 | 0.0 | 38 |
Other | 0.0 | 62.5 | 33.3 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 74.3 | 25.7 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 54.5 | 0.0 | 11 |
Gender | 0.0 | 46.8 | 52.3 | 0.9 | 331 |
Female | |||||
Male | 0.0 | 43.9 | 55.9 | 0.2 | 408 |
No Gender specified | 0.0 | 47.8 | 48.9 | 3.3 | 92 |
Selected ‘no response’ | 0.0 | 41.4 | 58.6 | 0.0 | 29 |
Age | 0.0 | 46.6 | 52.1 | 1.3 | 386 |
<40 | |||||
40+ | 0.0 | 44.5 | 55.3 | 0.2 | 436 |
Selected ‘no response’ | 0.0 | 42.1 | 55.3 | 2.6 | 38 |
Yes | No | Don't know | Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 63.3 | 34.7 | 2.0 | 49 |
Asian | ||||
Black | 37.4 | 61.8 | 0.8 | 123 |
Hispanic | 45.1 | 54.9 | 0 | 51 |
White | 47.5 | 52.1 | 0.4 | 459 |
No Race Specified | 43.9 | 54.7 | 1.4 | 214 |
3A. Do you agree or disagree with the following statements on the hiring process in your office?
a. Policies and procedures for the hiring process are clear.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.0 | 12.6 | 26.4 | 2.1 | 390 |
Divisions and Large Offices | 0.0 | 59.0 | 11.5 | 28.1 | 1.4 | 139 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 60.0 | 15.0 | 25.0 | 0.0 | 40 |
Supervision - Midwest Region | 0.0 | 43.8 | 0.0 | 56.3 | 0.0 | 16 |
Supervision - Northeast Region | 0.0 | 46.2 | 15.4 | 38.5 | 0.0 | 13 |
Supervision - Southeast Region | 0.0 | 47.1 | 11.8 | 35.3 | 5.9 | 17 |
Supervision - West Region | 0.0 | 85.7 | 14.3 | 0.0 | 0.0 | 14 |
Other SEFL Respondents | 0.0 | 64.1 | 10.3 | 23.1 | 2.6 | 39 |
Operations Division | 0.0 | 53.8 | 14.5 | 29.9 | 1.7 | 117 |
Consumer Response | 0.0 | 50.0 | 9.4 | 37.5 | 3.1 | 32 |
Human Capital | 0.0 | 76.2 | 9.5 | 14.3 | 0.0 | 21 |
Technology & Innovation | 0.0 | 50.0 | 26.7 | 20.0 | 3.3 | 30 |
Other Operations Respondents | 0.0 | 47.1 | 11.8 | 41.2 | 0.0 | 34 |
Consumer Education and Engagement Division | 0.0 | 60.0 | 15.0 | 25.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 76.9 | 7.7 | 15.4 | 0.0 | 13 |
Legal Division | 0.0 | 73.1 | 7.7 | 19.2 | 0.0 | 26 |
Other | 0.0 | 60.0 | 6.7 | 26.7 | 6.7 | 15 |
Research, Markets and Regulations Division | 0.0 | 60.0 | 16.4 | 18.2 | 5.5 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 0.0 | 60.0 | 0.0 | 5 |
Gender | 0.0 | 54.2 | 14.2 | 29.7 | 1.9 | 155 |
Female | ||||||
Male | 0.0 | 67.0 | 12.3 | 19.6 | 1.1 | 179 |
No Gender specified | 0.0 | 40.9 | 9.1 | 45.5 | 4.5 | 44 |
Selected ‘no response’ | 0.0 | 66.7 | 8.3 | 16.7 | 8.3 | 12 |
Age | 0.0 | 58.9 | 12.8 | 26.7 | 1.7 | 180 |
<40 | ||||||
40+ | 0.0 | 60.8 | 12.9 | 24.2 | 2.1 | 194 |
Selected ‘no response’ | 0.0 | 37.5 | 6.3 | 50.0 | 6.3 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 48.4 | 19.4 | 29.0 | 3.2 | 31 |
Asian | |||||
Black | 56.5 | 17.4 | 23.9 | 2.2 | 46 |
Hispanic | 52.2 | 13.0 | 34.8 | 0 | 23 |
White | 63.8 | 12.4 | 22.0 | 1.8 | 218 |
No Race Specified | 53.2 | 9.6 | 35.1 | 2.1 | 94 |
b. Hiring managers and other individuals involved in the hiring process respect and follow policies and procedures for hiring.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 68.1 | 12.9 | 14.1 | 4.9 | 389 |
Divisions and Large Offices | 0.0 | 68.8 | 11.6 | 13.0 | 6.5 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.2 | 12.8 | 15.4 | 2.6 | 39 |
Supervision - Midwest Region | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Supervision - Northeast Region | 0.0 | 61.5 | 15.4 | 15.4 | 7.7 | 13 |
Supervision - Southeast Region | 0.0 | 52.9 | 5.9 | 17.6 | 23.5 | 17 |
Supervision - West Region | 0.0 | 85.7 | 7.1 | 0.0 | 7.1 | 14 |
Other SEFL Respondents | 0.0 | 69.2 | 10.3 | 15.4 | 5.1 | 39 |
Operations Division | 0.0 | 61.5 | 16.2 | 17.9 | 4.3 | 117 |
Consumer Response | 0.0 | 40.6 | 21.9 | 31.3 | 6.3 | 32 |
Human Capital | 0.0 | 66.7 | 9.5 | 23.8 | 0.0 | 21 |
Technology & Innovation | 0.0 | 80.0 | 10.0 | 6.7 | 3.3 | 30 |
Other Operations Respondents | 0.0 | 61.8 | 20.6 | 11.8 | 5.9 | 34 |
Consumer Education and Engagement Division | 0.0 | 55.0 | 15.0 | 30.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 84.6 | 7.7 | 7.7 | 0.0 | 13 |
Legal Division | 0.0 | 69.2 | 11.5 | 11.5 | 7.7 | 26 |
Other | 0.0 | 86.7 | 0.0 | 13.3 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 78.2 | 12.7 | 3.6 | 5.5 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 40.0 | 0.0 | 5 |
Gender | 0.0 | 62.3 | 12.3 | 18.8 | 6.5 | 154 |
Female | ||||||
Male | 0.0 | 78.2 | 11.2 | 6.7 | 3.9 | 179 |
No Gender specified | 0.0 | 52.3 | 20.5 | 25.0 | 2.3 | 44 |
Selected ‘no response’ | 0.0 | 50.0 | 16.7 | 25.0 | 8.3 | 12 |
Age | 0.0 | 67.8 | 15.6 | 12.8 | 3.9 | 180 |
<40 | ||||||
40+ | 0.0 | 69.9 | 9.8 | 14.5 | 5.7 | 193 |
Selected ‘no response’ | 0.0 | 50.0 | 18.8 | 25.0 | 6.3 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 64.5 | 3.2 | 22.6 | 9.7 | 31 |
Asian | |||||
Black | 52.2 | 19.6 | 21.7 | 6.5 | 46 |
Hispanic | 69.6 | 17.4 | 8.7 | 4.3 | 23 |
White | 76.0 | 10.6 | 8.8 | 4.6 | 217 |
No Race Specified | 58.5 | 17.0 | 21.3 | 3.2 | 94 |
c. Hiring managers and other individuals involved in the hiring process are committed to hiring candidates from diverse backgrounds.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 73.3 | 9.5 | 13.9 | 3.3 | 389 |
Divisions and Large Offices | 0.0 | 74.6 | 8.7 | 13.8 | 2.9 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 71.8 | 12.8 | 12.8 | 2.6 | 39 |
Supervision - Midwest Region | 0.0 | 87.5 | 6.3 | 6.3 | 0.0 | 16 |
Supervision - Northeast Region | 0.0 | 69.2 | 15.4 | 7.7 | 7.7 | 13 |
Supervision - Southeast Region | 0.0 | 76.5 | 5.9 | 11.8 | 5.9 | 17 |
Supervision - West Region | 0.0 | 92.9 | 0.0 | 7.1 | 0.0 | 14 |
Other SEFL Respondents | 0.0 | 66.7 | 7.7 | 23.1 | 2.6 | 39 |
Operations Division | 0.0 | 64.1 | 14.5 | 17.9 | 3.4 | 117 |
Consumer Response | 0.0 | 56.3 | 12.5 | 25.0 | 6.3 | 32 |
Human Capital | 0.0 | 76.2 | 4.8 | 19.0 | 0.0 | 21 |
Technology & Innovation | 0.0 | 70.0 | 16.7 | 6.7 | 6.7 | 30 |
Other Operations Respondents | 0.0 | 58.8 | 20.6 | 20.6 | 0.0 | 34 |
Consumer Education and Engagement Division | 0.0 | 70.0 | 5.0 | 25.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 84.6 | 0.0 | 15.4 | 0.0 | 13 |
Legal Division | 0.0 | 92.3 | 3.8 | 3.8 | 0.0 | 26 |
Other | 0.0 | 86.7 | 0.0 | 13.3 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 78.2 | 9.1 | 3.6 | 9.1 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 40.0 | 0.0 | 5 |
Gender | 0.0 | 68.8 | 9.7 | 18.8 | 2.6 | 154 |
Female | ||||||
Male | 0.0 | 79.9 | 7.8 | 7.3 | 5.0 | 179 |
No Gender specified | 0.0 | 63.6 | 15.9 | 20.5 | 0.0 | 44 |
Selected ‘no response’ | 0.0 | 66.7 | 8.3 | 25.0 | 0.0 | 12 |
Age | 0.0 | 73.9 | 8.9 | 13.9 | 3.3 | 180 |
<40 | ||||||
40+ | 0.0 | 73.6 | 9.8 | 13.5 | 3.1 | 193 |
Selected ‘no response’ | 0.0 | 62.5 | 12.5 | 18.8 | 6.3 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.3 | 12.9 | 16.1 | 9.7 | 31 |
Asian | |||||
Black | 47.8 | 17.4 | 28.3 | 6.5 | 46 |
Hispanic | 65.2 | 17.4 | 13.0 | 4.3 | 23 |
White | 83.4 | 6.5 | 6.5 | 3.7 | 217 |
No Race Specified | 66.0 | 9.6 | 24.5 | 0 | 94 |
d. New job openings are announced and posted in an open and transparent manner that gives a fair opportunity for all eligible candidates to apply.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 69.4 | 9.5 | 17.5 | 3.6 | 389 |
Divisions and Large Offices | 0.0 | 73.9 | 5.8 | 17.4 | 2.9 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.2 | 5.1 | 23.1 | 2.6 | 39 |
Supervision - Midwest Region | 0.0 | 68.8 | 0.0 | 31.3 | 0.0 | 16 |
Supervision - Northeast Region | 0.0 | 84.6 | 7.7 | 7.7 | 0.0 | 13 |
Supervision - Southeast Region | 0.0 | 82.4 | 5.9 | 5.9 | 5.9 | 17 |
Supervision - West Region | 0.0 | 85.7 | 7.1 | 0.0 | 7.1 | 14 |
Other SEFL Respondents | 0.0 | 69.2 | 7.7 | 20.5 | 2.6 | 39 |
Operations Division | 0.0 | 63.2 | 14.5 | 20.5 | 1.7 | 117 |
Consumer Response | 0.0 | 56.3 | 12.5 | 31.3 | 0.0 | 32 |
Human Capital | 0.0 | 66.7 | 4.8 | 23.8 | 4.8 | 21 |
Technology & Innovation | 0.0 | 60.0 | 23.3 | 13.3 | 3.3 | 30 |
Other Operations Respondents | 0.0 | 70.6 | 14.7 | 14.7 | 0.0 | 34 |
Consumer Education and Engagement Division | 0.0 | 60.0 | 10.0 | 30.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 61.5 | 7.7 | 30.8 | 0.0 | 13 |
Legal Division | 0.0 | 65.4 | 11.5 | 11.5 | 11.5 | 26 |
Other | 0.0 | 80.0 | 6.7 | 13.3 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 78.2 | 7.3 | 5.5 | 9.1 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 40.0 | 0.0 | 5 |
Gender | 0.0 | 65.6 | 8.4 | 23.4 | 2.6 | 154 |
Female | ||||||
Male | 0.0 | 77.7 | 7.8 | 10.1 | 4.5 | 179 |
No Gender specified | 0.0 | 50.0 | 15.9 | 29.5 | 4.5 | 44 |
Selected ‘no response’ | 0.0 | 66.7 | 25.0 | 8.3 | 0.0 | 12 |
Age | 0.0 | 70.0 | 10.0 | 16.1 | 3.9 | 180 |
<40 | ||||||
40+ | 0.0 | 69.4 | 9.3 | 17.6 | 3.6 | 193 |
Selected ‘no response’ | 0.0 | 62.5 | 6.3 | 31.3 | 0.0 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.0 | 9.7 | 16.1 | 3.2 | 31 |
Asian | |||||
Black | 65.2 | 8.7 | 26.1 | 0 | 46 |
Hispanic | 60.9 | 8.7 | 30.4 | 0 | 23 |
White | 72.4 | 9.2 | 13.8 | 4.6 | 217 |
No Race Specified | 64.9 | 10.6 | 21.3 | 3.2 | 94 |
e. Hiring decisions are merit-based.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 66.6 | 14.2 | 15.8 | 3.4 | 386 |
Divisions and Large Offices | 0.0 | 66.4 | 10.2 | 16.8 | 6.6 | 137 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.1 | 12.8 | 17.9 | 5.1 | 39 |
Supervision - Midwest Region | 0.0 | 73.3 | 13.3 | 13.3 | 0.0 | 15 |
Supervision - Northeast Region | 0.0 | 61.5 | 15.4 | 15.4 | 7.7 | 13 |
Supervision - Southeast Region | 0.0 | 52.9 | 11.8 | 23.5 | 11.8 | 17 |
Supervision - West Region | 0.0 | 78.6 | 0.0 | 7.1 | 14.3 | 14 |
Other SEFL Respondents | 0.0 | 69.2 | 7.7 | 17.9 | 5.1 | 39 |
Operations Division | 0.0 | 57.8 | 20.7 | 19.0 | 2.6 | 116 |
Consumer Response | 0.0 | 45.2 | 22.6 | 29.0 | 3.2 | 31 |
Human Capital | 0.0 | 61.9 | 19.0 | 19.0 | 0.0 | 21 |
Technology & Innovation | 0.0 | 66.7 | 13.3 | 13.3 | 6.7 | 30 |
Other Operations Respondents | 0.0 | 58.8 | 26.5 | 14.7 | 0.0 | 34 |
Consumer Education and Engagement Division | 0.0 | 65.0 | 10.0 | 25.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 76.9 | 15.4 | 7.7 | 0.0 | 13 |
Legal Division | 0.0 | 80.8 | 11.5 | 3.8 | 3.8 | 26 |
Other | 0.0 | 53.3 | 13.3 | 33.3 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 87.0 | 11.1 | 1.9 | 0.0 | 54 |
Selected ‘no response’ | 0.0 | 0.0 | 40.0 | 60.0 | 0.0 | 5 |
Gender | 0.0 | 60.1 | 16.3 | 20.9 | 2.6 | 153 |
Female | ||||||
Male | 0.0 | 78.2 | 9.5 | 8.9 | 3.4 | 179 |
No Gender specified | 0.0 | 46.5 | 23.3 | 27.9 | 2.3 | 43 |
Selected ‘no response’ | 0.0 | 45.5 | 27.3 | 9.1 | 18.2 | 11 |
Age | 0.0 | 66.1 | 13.9 | 16.7 | 3.3 | 180 |
<40 | ||||||
40+ | 0.0 | 69.1 | 13.1 | 14.7 | 3.1 | 191 |
Selected ‘no response’ | 0.0 | 40.0 | 33.3 | 20.0 | 6.7 | 15 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.3 | 9.7 | 25.8 | 3.2 | 31 |
Asian | |||||
Black | 50.0 | 20.5 | 25.0 | 4.5 | 44 |
Hispanic | 47.8 | 26.1 | 13.0 | 13.0 | 23 |
White | 76.5 | 9.7 | 10.6 | 3.2 | 217 |
No Race Specified | 53.8 | 21.5 | 21.5 | 3.2 | 93 |
f. Hiring managers and other individuals involved in the hiring process do not circumvent hiring policies and procedures to hire individuals with whom they have a personal connection.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 62.1 | 12.4 | 18.3 | 7.2 | 388 |
Divisions and Large Offices | 0.0 | 61.3 | 10.9 | 16.1 | 11.7 | 137 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 56.4 | 15.4 | 20.5 | 7.7 | 39 |
Supervision - Midwest Region | 0.0 | 68.8 | 18.8 | 0.0 | 12.5 | 16 |
Supervision - Northeast Region | 0.0 | 69.2 | 0.0 | 15.4 | 15.4 | 13 |
Supervision - Southeast Region | 0.0 | 47.1 | 11.8 | 17.6 | 23.5 | 17 |
Supervision - West Region | 0.0 | 76.9 | 15.4 | 0.0 | 7.7 | 13 |
Other SEFL Respondents | 0.0 | 61.5 | 5.1 | 23.1 | 10.3 | 39 |
Operations Division | 0.0 | 51.3 | 17.1 | 26.5 | 5.1 | 117 |
Consumer Response | 0.0 | 31.3 | 21.9 | 34.4 | 12.5 | 32 |
Human Capital | 0.0 | 47.6 | 19.0 | 33.3 | 0.0 | 21 |
Technology & Innovation | 0.0 | 70.0 | 13.3 | 10.0 | 6.7 | 30 |
Other Operations Respondents | 0.0 | 55.9 | 14.7 | 29.4 | 0.0 | 34 |
Consumer Education and Engagement Division | 0.0 | 75.0 | 5.0 | 20.0 | 0.0 | 20 |
External Affairs Division | 0.0 | 69.2 | 23.1 | 7.7 | 0.0 | 13 |
Legal Division | 0.0 | 80.8 | 0.0 | 11.5 | 7.7 | 26 |
Other | 0.0 | 66.7 | 6.7 | 26.7 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 72.7 | 12.7 | 7.3 | 7.3 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 40.0 | 0.0 | 5 |
Gender | 0.0 | 57.1 | 11.0 | 24.0 | 7.8 | 154 |
Female | ||||||
Male | 0.0 | 73.0 | 10.1 | 10.7 | 6.2 | 178 |
No Gender specified | 0.0 | 43.2 | 20.5 | 29.5 | 6.8 | 44 |
Selected ‘no response’ | 0.0 | 33.3 | 33.3 | 16.7 | 16.7 | 12 |
Age | 0.0 | 61.1 | 13.3 | 19.4 | 6.1 | 180 |
<40 | ||||||
40+ | 0.0 | 65.6 | 9.9 | 16.7 | 7.8 | 192 |
Selected ‘no response’ | 0.0 | 31.3 | 31.3 | 25.0 | 12.5 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 58.1 | 9.7 | 19.4 | 12.9 | 31 |
Asian | |||||
Black | 47.8 | 15.2 | 23.9 | 13.0 | 46 |
Hispanic | 52.2 | 17.4 | 21.7 | 8.7 | 23 |
White | 70.0 | 10.1 | 12.9 | 6.9 | 217 |
No Race Specified | 52.7 | 16.1 | 26.9 | 4.3 | 93 |
g. The political affiliation or political views of job candidates do not play a role in hiring decisions.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 77.5 | 6.2 | 6.2 | 10.1 | 387 |
Divisions and Large Offices | 0.0 | 78.3 | 5.1 | 5.8 | 10.9 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 84.6 | 2.6 | 7.7 | 5.1 | 39 |
Supervision - Midwest Region | 0.0 | 81.3 | 12.5 | 0.0 | 6.3 | 16 |
Supervision - Northeast Region | 0.0 | 76.9 | 7.7 | 0.0 | 15.4 | 13 |
Supervision - Southeast Region | 0.0 | 52.9 | 5.9 | 5.9 | 35.3 | 17 |
Supervision - West Region | 0.0 | 78.6 | 0.0 | 7.1 | 14.3 | 14 |
Other SEFL Respondents | 0.0 | 82.1 | 5.1 | 7.7 | 5.1 | 39 |
Operations Division | 0.0 | 68.7 | 7.0 | 10.4 | 13.9 | 115 |
Consumer Response | 0.0 | 51.6 | 3.2 | 16.1 | 29.0 | 31 |
Human Capital | 0.0 | 76.2 | 14.3 | 4.8 | 4.8 | 21 |
Technology & Innovation | 0.0 | 76.7 | 3.3 | 6.7 | 13.3 | 30 |
Other Operations Respondents | 0.0 | 72.7 | 9.1 | 12.1 | 6.1 | 33 |
Consumer Education and Engagement Division | 0.0 | 80.0 | 5.0 | 0.0 | 15.0 | 20 |
External Affairs Division | 0.0 | 84.6 | 15.4 | 0.0 | 0.0 | 13 |
Legal Division | 0.0 | 88.5 | 3.8 | 3.8 | 3.8 | 26 |
Other | 0.0 | 93.3 | 6.7 | 0.0 | 0.0 | 15 |
Research, Markets and Regulations Division | 0.0 | 87.3 | 5.5 | 3.6 | 3.6 | 55 |
Selected ‘no response’ | 0.0 | 20.0 | 20.0 | 20.0 | 40.0 | 5 |
Gender | 0.0 | 76.0 | 7.1 | 5.2 | 11.7 | 154 |
Female | ||||||
Male | 0.0 | 86.0 | 3.4 | 3.9 | 6.7 | 179 |
No Gender specified | 0.0 | 53.5 | 14.0 | 20.9 | 11.6 | 43 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 0.0 | 36.4 | 11 |
Age | 0.0 | 79.3 | 6.7 | 5.6 | 8.4 | 179 |
<40 | ||||||
40+ | 0.0 | 79.2 | 4.7 | 5.7 | 10.4 | 192 |
Selected ‘no response’ | 0.0 | 37.5 | 18.8 | 18.8 | 25.0 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.4 | 3.2 | 9.7 | 9.7 | 31 |
Asian | |||||
Black | 68.9 | 8.9 | 4.4 | 17.8 | 45 |
Hispanic | 69.6 | 13.0 | 0 | 17.4 | 23 |
White | 86.2 | 3.2 | 3.7 | 6.9 | 217 |
No Race Specified | 62.4 | 11.8 | 12.9 | 12.9 | 93 |
h. Collaboration between the Office of Human Capital and my office on the hiring process is generally good.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 45.1 | 17.6 | 17.9 | 19.4 | 386 |
Divisions and Large Offices | 0.0 | 36.8 | 19.9 | 18.4 | 25.0 | 136 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 20.5 | 28.2 | 25.6 | 25.6 | 39 |
Supervision - Midwest Region | 0.0 | 50.0 | 18.8 | 6.3 | 25.0 | 16 |
Supervision - Northeast Region | 0.0 | 25.0 | 25.0 | 33.3 | 16.7 | 12 |
Supervision - Southeast Region | 0.0 | 35.3 | 5.9 | 23.5 | 35.3 | 17 |
Supervision - West Region | 0.0 | 57.1 | 14.3 | 0.0 | 28.6 | 14 |
Other SEFL Respondents | 0.0 | 44.7 | 18.4 | 15.8 | 21.1 | 38 |
Operations Division | 0.0 | 54.7 | 16.2 | 17.9 | 11.1 | 117 |
Consumer Response | 0.0 | 43.8 | 18.8 | 28.1 | 9.4 | 32 |
Human Capital | 0.0 | 57.1 | 19.0 | 4.8 | 19.0 | 21 |
Technology & Innovation | 0.0 | 63.3 | 10.0 | 13.3 | 13.3 | 30 |
Other Operations Respondents | 0.0 | 55.9 | 17.6 | 20.6 | 5.9 | 34 |
Consumer Education and Engagement Division | 0.0 | 60.0 | 15.0 | 20.0 | 5.0 | 20 |
External Affairs Division | 0.0 | 69.2 | 15.4 | 7.7 | 7.7 | 13 |
Legal Division | 0.0 | 42.3 | 15.4 | 11.5 | 30.8 | 26 |
Other | 0.0 | 53.3 | 13.3 | 20.0 | 13.3 | 15 |
Research, Markets and Regulations Division | 0.0 | 33.3 | 18.5 | 18.5 | 29.6 | 54 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 40.0 | 0.0 | 5 |
Gender | 0.0 | 42.5 | 18.3 | 20.3 | 19.0 | 153 |
Female | ||||||
Male | 0.0 | 47.5 | 18.6 | 13.6 | 20.3 | 177 |
No Gender specified | 0.0 | 43.2 | 11.4 | 27.3 | 18.2 | 44 |
Selected ‘no response’ | 0.0 | 50.0 | 16.7 | 16.7 | 16.7 | 12 |
Age | 0.0 | 40.8 | 19.0 | 20.1 | 20.1 | 179 |
<40 | ||||||
40+ | 0.0 | 49.7 | 17.3 | 14.7 | 18.3 | 191 |
Selected ‘no response’ | 0.0 | 37.5 | 6.3 | 31.3 | 25.0 | 16 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 48.4 | 16.1 | 16.1 | 19.4 | 31 |
Asian | |||||
Black | 39.1 | 28.3 | 10.9 | 21.7 | 46 |
Hispanic | 45.5 | 22.7 | 18.2 | 13.6 | 22 |
White | 46.3 | 15.4 | 18.2 | 20.1 | 214 |
No Race Specified | 44.7 | 18.1 | 20.2 | 17.0 | 94 |
3B. To what extent have each of the following helped to promote fairness and reduce the potential for bias in the hiring process?
a. Training for individuals involved in the hiring process on hiring policies and procedures.
Non-responses |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 45.5 | 26.0 | 28.5 | 389 |
Divisions and Large Offices | 0.0 | 55.8 | 26.1 | 18.1 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 59.0 | 30.8 | 10.3 | 39 |
Supervision - Midwest Region | 0.0 | 56.3 | 25.0 | 18.8 | 16 |
Supervision - Northeast Region | 0.0 | 53.8 | 23.1 | 23.1 | 13 |
Supervision - Southeast Region | 0.0 | 41.2 | 23.5 | 35.3 | 17 |
Supervision - West Region | 0.0 | 78.6 | 7.1 | 14.3 | 14 |
Other SEFL Respondents | 0.0 | 51.3 | 30.8 | 17.9 | 39 |
Operations Division | 0.0 | 36.8 | 29.1 | 34.2 | 117 |
Consumer Response | 0.0 | 34.4 | 43.8 | 21.9 | 32 |
Human Capital | 0.0 | 61.9 | 23.8 | 14.3 | 21 |
Technology & Innovation | 0.0 | 43.3 | 20.0 | 36.7 | 30 |
Other Operations Respondents | 0.0 | 17.6 | 26.5 | 55.9 | 34 |
Consumer Education and Engagement Division | 0.0 | 60.0 | 15.0 | 25.0 | 20 |
External Affairs Division | 0.0 | 53.8 | 15.4 | 30.8 | 13 |
Legal Division | 0.0 | 19.2 | 30.8 | 50.0 | 26 |
Other | 0.0 | 60.0 | 13.3 | 26.7 | 15 |
Research, Markets and Regulations Division | 0.0 | 40.0 | 25.5 | 34.5 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 40.0 | 20.0 | 5 |
Gender | 0.0 | 42.2 | 24.0 | 33.8 | 154 |
Female | |||||
Male | 0.0 | 50.8 | 25.7 | 23.5 | 179 |
No Gender specified | 0.0 | 34.1 | 31.8 | 34.1 | 44 |
Selected ‘no response’ | 0.0 | 50.0 | 33.3 | 16.7 | 12 |
Age | 0.0 | 42.2 | 22.8 | 35.0 | 180 |
<40 | |||||
40+ | 0.0 | 48.2 | 28.5 | 23.3 | 193 |
Selected ‘no response’ | 0.0 | 50.0 | 31.3 | 18.8 | 16 |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 45.2 | 25.8 | 29.0 | 31 |
Asian | ||||
Black | 37.0 | 34.8 | 28.3 | 46 |
Hispanic | 47.8 | 26.1 | 26.1 | 23 |
White | 46.1 | 24.9 | 29.0 | 217 |
No Race Specified | 45.7 | 26.6 | 27.7 | 94 |
b. Training for individuals involved in the hiring process on unconscious bias.
Non-responses |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 42.0 | 25.0 | 33.0 | 388 |
Divisions and Large Offices | 0.0 | 53.6 | 24.6 | 21.7 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 53.8 | 25.6 | 20.5 | 39 |
Supervision - Midwest Region | 0.0 | 50.0 | 31.3 | 18.8 | 16 |
Supervision - Northeast Region | 0.0 | 61.5 | 15.4 | 23.1 | 13 |
Supervision - Southeast Region | 0.0 | 52.9 | 17.6 | 29.4 | 17 |
Supervision - West Region | 0.0 | 71.4 | 14.3 | 14.3 | 14 |
Other SEFL Respondents | 0.0 | 46.2 | 30.8 | 23.1 | 39 |
Operations Division | 0.0 | 36.2 | 25.9 | 37.9 | 116 |
Consumer Response | 0.0 | 35.5 | 38.7 | 25.8 | 31 |
Human Capital | 0.0 | 52.4 | 28.6 | 19.0 | 21 |
Technology & Innovation | 0.0 | 46.7 | 10.0 | 43.3 | 30 |
Other Operations Respondents | 0.0 | 17.6 | 26.5 | 55.9 | 34 |
Consumer Education and Engagement Division | 0.0 | 50.0 | 20.0 | 30.0 | 20 |
External Affairs Division | 0.0 | 46.2 | 15.4 | 38.5 | 13 |
Legal Division | 0.0 | 23.1 | 23.1 | 53.8 | 26 |
Other | 0.0 | 46.7 | 20.0 | 33.3 | 15 |
Research, Markets and Regulations Division | 0.0 | 30.9 | 29.1 | 40.0 | 55 |
Selected ‘no response’ | 0.0 | 20.0 | 40.0 | 40.0 | 5 |
Gender | 0.0 | 40.3 | 23.4 | 36.4 | 154 |
Female | |||||
Male | 0.0 | 47.2 | 24.2 | 28.7 | 178 |
No Gender specified | 0.0 | 29.5 | 31.8 | 38.6 | 44 |
Selected ‘no response’ | 0.0 | 33.3 | 33.3 | 33.3 | 12 |
Age | 0.0 | 39.1 | 21.8 | 39.1 | 179 |
<40 | |||||
40+ | 0.0 | 45.1 | 26.9 | 28.0 | 193 |
Selected ‘no response’ | 0.0 | 37.5 | 37.5 | 25.0 | 16 |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 38.7 | 29.0 | 32.3 | 31 |
Asian | ||||
Black | 39.1 | 37.0 | 23.9 | 46 |
Hispanic | 39.1 | 21.7 | 39.1 | 23 |
White | 41.2 | 23.1 | 35.6 | 216 |
No Race Specified | 42.6 | 25.5 | 31.9 | 94 |
c. Use of structured interview questions.
Non-responses |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 58.1 | 24.7 | 17.2 | 389 |
Divisions and Large Offices | 0.0 | 65.2 | 24.6 | 10.1 | 138 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 59.0 | 35.9 | 5.1 | 39 |
Supervision - Midwest Region | 0.0 | 75.0 | 18.8 | 6.3 | 16 |
Supervision - Northeast Region | 0.0 | 76.9 | 15.4 | 7.7 | 13 |
Supervision - Southeast Region | 0.0 | 64.7 | 17.6 | 17.6 | 17 |
Supervision - West Region | 0.0 | 85.7 | 7.1 | 7.1 | 14 |
Other SEFL Respondents | 0.0 | 56.4 | 28.2 | 15.4 | 39 |
Operations Division | 0.0 | 55.6 | 23.1 | 21.4 | 117 |
Consumer Response | 0.0 | 59.4 | 28.1 | 12.5 | 32 |
Human Capital | 0.0 | 85.7 | 14.3 | 0.0 | 21 |
Technology & Innovation | 0.0 | 50.0 | 23.3 | 26.7 | 30 |
Other Operations Respondents | 0.0 | 38.2 | 23.5 | 38.2 | 34 |
Consumer Education and Engagement Division | 0.0 | 70.0 | 15.0 | 15.0 | 20 |
External Affairs Division | 0.0 | 53.8 | 30.8 | 15.4 | 13 |
Legal Division | 0.0 | 30.8 | 23.1 | 46.2 | 26 |
Other | 0.0 | 80.0 | 13.3 | 6.7 | 15 |
Research, Markets and Regulations Division | 0.0 | 50.9 | 32.7 | 16.4 | 55 |
Selected ‘no response’ | 0.0 | 40.0 | 40.0 | 20.0 | 5 |
Gender | 0.0 | 57.8 | 22.7 | 19.5 | 154 |
Female | |||||
Male | 0.0 | 61.5 | 24.6 | 14.0 | 179 |
No Gender specified | 0.0 | 40.9 | 34.1 | 25.0 | 44 |
Selected ‘no response’ | 0.0 | 75.0 | 16.7 | 8.3 | 12 |
Age | 0.0 | 52.2 | 25.6 | 22.2 | 180 |
<40 | |||||
40+ | 0.0 | 65.3 | 22.3 | 12.4 | 193 |
Selected ‘no response’ | 0.0 | 37.5 | 43.8 | 18.8 | 16 |
To a large/ moderate extent |
To a small/no extent |
Don't know / No basis to judge |
Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 61.3 | 22.6 | 16.1 | 31 |
Asian | ||||
Black | 65.2 | 19.6 | 15.2 | 46 |
Hispanic | 60.9 | 34.8 | 4.3 | 23 |
White | 59.9 | 23.0 | 17.1 | 217 |
No Race Specified | 50.0 | 30.9 | 19.1 | 94 |
4. Since you started at CFPB, have you ever raised concerns with a supervisor, manager or Office of Human Capital representative that your starting salary was too low relative to colleagues with similar work and educational backgrounds?
Non-responses | Yes | No | Don't know | Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 27.9 | 70.5 | 1.5 | 859 |
Divisions and Large Offices | 0.0 | 30.2 | 67.9 | 1.9 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 27.8 | 72.2 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 34.6 | 64.1 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 46.9 | 53.1 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 27.3 | 70.1 | 2.6 | 77 |
Supervision - West Region | 0.0 | 23.6 | 73.6 | 2.8 | 72 |
Other SEFL Respondents | 0.0 | 26.4 | 69.4 | 4.2 | 72 |
Operations Division | 0.0 | 25.8 | 73.0 | 1.2 | 248 |
Consumer Response | 0.0 | 34.6 | 63.0 | 2.5 | 81 |
Human Capital | 0.0 | 20.0 | 80.0 | 0.0 | 35 |
Technology & Innovation | 0.0 | 19.0 | 79.4 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 24.6 | 75.4 | 0.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 25.0 | 75.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 25.0 | 68.8 | 6.3 | 16 |
Legal Division | 0.0 | 23.1 | 76.9 | 0.0 | 39 |
Other | 0.0 | 41.7 | 58.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 20.5 | 79.5 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 36.4 | 54.5 | 9.1 | 11 |
Gender | 0.0 | 31.1 | 67.4 | 1.5 | 331 |
Female | |||||
Male | 0.0 | 24.8 | 73.7 | 1.5 | 407 |
No Gender specified | 0.0 | 29.3 | 68.5 | 2.2 | 92 |
Selected ‘no response’ | 0.0 | 31.0 | 69.0 | 0.0 | 29 |
Age | 0.0 | 31.8 | 66.4 | 1.8 | 387 |
<40 | |||||
40+ | 0.0 | 23.0 | 75.6 | 1.4 | 434 |
Selected ‘no response’ | 0.0 | 44.7 | 55.3 | 0.0 | 38 |
Yes | No | Don't know | Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 32.7 | 67.3 | 0 | 49 |
Asian | ||||
Black | 29.0 | 70.2 | 0.8 | 124 |
Hispanic | 29.4 | 68.6 | 2.0 | 51 |
White | 26.5 | 71.8 | 1.8 | 457 |
No Race Specified | 29.0 | 69.2 | 1.9 | 214 |
4A. Do you agree or disagree with the following statements about the resolution of concerns you raised about your salary?
a. The Office of Human Capital provided timely responses to my inquiries about my salary.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 16.8 | 10.9 | 56.3 | 16.0 | 238 |
b. I am satisfied with CFPB's response to my concerns about my salary.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 14.6 | 7.9 | 73.6 | 3.8 | 239 |
5. If there are any other issues, details, or information concerning hiring, compensation and retention that you would like us to know about, please use the space below to provide that information.
Section II: Employee Opportunities, Development & Performance Management
6. How satisfied or dissatisfied are you with the following aspects of employee opportunities, development, and performance management at CFPB?
a. The fairness and transparency of the process for assigning staff to assignments and projects in your office.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 54.2 | 12.4 | 30.9 | 2.4 | 860 |
Divisions and Large Offices | 0.0 | 48.9 | 13.1 | 35.6 | 2.4 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 52.1 | 9.6 | 35.6 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 41.8 | 12.7 | 43.0 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 42.0 | 18.0 | 40.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 44.7 | 14.5 | 35.5 | 5.3 | 76 |
Supervision - West Region | 0.0 | 59.7 | 15.3 | 23.6 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 52.1 | 9.9 | 36.6 | 1.4 | 71 |
Operations Division | 0.0 | 55.6 | 11.3 | 29.4 | 3.6 | 248 |
Consumer Response | 0.0 | 51.9 | 9.9 | 37.0 | 1.2 | 81 |
Human Capital | 0.0 | 45.7 | 14.3 | 34.3 | 5.7 | 35 |
Technology & Innovation | 0.0 | 65.1 | 11.1 | 20.6 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 56.5 | 11.6 | 26.1 | 5.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 75.0 | 7.1 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 69.2 | 10.3 | 17.9 | 2.6 | 39 |
Other | 0.0 | 54.2 | 4.2 | 41.7 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 60.3 | 17.8 | 21.9 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 36.4 | 18.2 | 36.4 | 9.1 | 11 |
Gender | 0.0 | 51.8 | 11.7 | 33.1 | 3.3 | 332 |
Female | ||||||
Male | 0.0 | 60.7 | 13.0 | 25.8 | 0.5 | 407 |
No Gender specified | 0.0 | 40.2 | 10.9 | 42.4 | 6.5 | 92 |
Selected ‘no response’ | 0.0 | 34.5 | 17.2 | 41.4 | 6.9 | 29 |
Age | 0.0 | 54.6 | 12.4 | 31.4 | 1.5 | 388 |
<40 | ||||||
40+ | 0.0 | 55.6 | 12.4 | 29.2 | 2.8 | 435 |
Selected ‘no response’ | 0.0 | 32.4 | 13.5 | 45.9 | 8.1 | 37 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 59.2 | 8.2 | 32.7 | 0 | 49 |
Asian | |||||
Black | 48.8 | 16.3 | 32.5 | 2.4 | 123 |
Hispanic | 56.9 | 13.7 | 27.5 | 2.0 | 51 |
White | 60.4 | 12.4 | 25.7 | 1.5 | 460 |
No Race Specified | 41.3 | 12.2 | 41.8 | 4.7 | 213 |
b. The opportunities CFPB has provided you to do challenging work in the last 12 months.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 75.6 | 9.3 | 14.2 | 0.8 | 857 |
Divisions and Large Offices | 0.0 | 76.7 | 8.8 | 14.3 | 0.2 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 74.0 | 4.1 | 21.9 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 72.2 | 16.5 | 11.4 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 82.0 | 10.0 | 8.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 75.3 | 10.4 | 13.0 | 1.3 | 77 |
Supervision - West Region | 0.0 | 88.7 | 4.2 | 7.0 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 70.0 | 7.1 | 22.9 | 0.0 | 70 |
Operations Division | 0.0 | 69.4 | 11.7 | 16.5 | 2.4 | 248 |
Consumer Response | 0.0 | 60.5 | 11.1 | 27.2 | 1.2 | 81 |
Human Capital | 0.0 | 74.3 | 5.7 | 17.1 | 2.9 | 35 |
Technology & Innovation | 0.0 | 81.0 | 7.9 | 7.9 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 66.7 | 18.8 | 11.6 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 82.1 | 3.6 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 87.2 | 10.3 | 2.6 | 0.0 | 39 |
Other | 0.0 | 62.5 | 12.5 | 25.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 83.3 | 5.6 | 11.1 | 0.0 | 72 |
Selected ‘no response’ | 0.0 | 100.0 | 0.0 | 0.0 | 0.0 | 10 |
Gender | 0.0 | 72.2 | 10.0 | 16.6 | 1.2 | 331 |
Female | ||||||
Male | 0.0 | 80.8 | 6.1 | 13.0 | 0.0 | 407 |
No Gender specified | 0.0 | 64.8 | 20.9 | 11.0 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 75.0 | 10.7 | 14.3 | 0.0 | 28 |
Age | 0.0 | 75.7 | 9.8 | 13.7 | 0.8 | 387 |
<40 | ||||||
40+ | 0.0 | 76.5 | 8.1 | 14.5 | 0.9 | 434 |
Selected ‘no response’ | 0.0 | 63.9 | 19.4 | 16.7 | 0.0 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 6.1 | 16.3 | 0 | 49 |
Asian | |||||
Black | 66.9 | 8.1 | 24.2 | 0.8 | 124 |
Hispanic | 76.5 | 11.8 | 11.8 | 0 | 51 |
White | 81.6 | 7.2 | 10.7 | 0.4 | 457 |
No Race Specified | 68.9 | 13.7 | 16.0 | 1.4 | 212 |
c. The training you receive for your present job.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.5 | 16.1 | 21.6 | 2.8 | 861 |
Divisions and Large Offices | 0.0 | 57.1 | 16.4 | 25.4 | 1.2 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 60.3 | 23.3 | 16.4 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 38.0 | 25.3 | 36.7 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 62.0 | 6.0 | 30.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 61.0 | 10.4 | 27.3 | 1.3 | 77 |
Supervision - West Region | 0.0 | 72.2 | 11.1 | 13.9 | 2.8 | 72 |
Other SEFL Respondents | 0.0 | 52.1 | 18.3 | 28.2 | 1.4 | 71 |
Operations Division | 0.0 | 62.1 | 17.7 | 15.3 | 4.8 | 248 |
Consumer Response | 0.0 | 58.0 | 16.0 | 24.7 | 1.2 | 81 |
Human Capital | 0.0 | 62.9 | 17.1 | 14.3 | 5.7 | 35 |
Technology & Innovation | 0.0 | 63.5 | 17.5 | 11.1 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 65.2 | 20.3 | 8.7 | 5.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 14.3 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 37.5 | 25.0 | 37.5 | 0.0 | 16 |
Legal Division | 0.0 | 82.1 | 10.3 | 7.7 | 0.0 | 39 |
Other | 0.0 | 58.3 | 8.3 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 54.8 | 15.1 | 21.9 | 8.2 | 73 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 59.0 | 14.8 | 22.3 | 3.9 | 332 |
Female | ||||||
Male | 0.0 | 63.7 | 15.7 | 19.6 | 1.0 | 408 |
No Gender specified | 0.0 | 42.4 | 26.1 | 25.0 | 6.5 | 92 |
Selected ‘no response’ | 0.0 | 58.6 | 6.9 | 31.0 | 3.4 | 29 |
Age | 0.0 | 60.6 | 14.7 | 22.7 | 2.1 | 388 |
<40 | ||||||
40+ | 0.0 | 59.9 | 17.2 | 19.7 | 3.2 | 436 |
Selected ‘no response’ | 0.0 | 43.2 | 18.9 | 32.4 | 5.4 | 37 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.2 | 16.3 | 22.4 | 0 | 49 |
Asian | |||||
Black | 58.1 | 18.5 | 21.8 | 1.6 | 124 |
Hispanic | 64.7 | 17.6 | 17.6 | 0 | 51 |
White | 63.7 | 14.1 | 19.8 | 2.4 | 460 |
No Race Specified | 49.8 | 21.1 | 23.9 | 5.2 | 213 |
d. Your opportunity to get a better job in the bureau.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 33.9 | 20.8 | 35.8 | 9.6 | 853 |
Divisions and Large Offices | 0.0 | 35.6 | 22.4 | 36.1 | 6.0 | 416 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 33.3 | 25.0 | 37.5 | 4.2 | 72 |
Supervision - Midwest Region | 0.0 | 33.8 | 22.1 | 37.7 | 6.5 | 77 |
Supervision - Northeast Region | 0.0 | 26.5 | 16.3 | 49.0 | 8.2 | 49 |
Supervision - Southeast Region | 0.0 | 37.7 | 26.0 | 28.6 | 7.8 | 77 |
Supervision - West Region | 0.0 | 52.1 | 22.5 | 22.5 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 27.1 | 20.0 | 45.7 | 7.1 | 70 |
Operations Division | 0.0 | 33.3 | 18.7 | 37.8 | 10.2 | 246 |
Consumer Response | 0.0 | 41.3 | 15.0 | 42.5 | 1.3 | 80 |
Human Capital | 0.0 | 31.4 | 14.3 | 48.6 | 5.7 | 35 |
Technology & Innovation | 0.0 | 25.4 | 25.4 | 25.4 | 23.8 | 63 |
Other Operations Respondents | 0.0 | 32.4 | 19.1 | 38.2 | 10.3 | 68 |
Consumer Education and Engagement Division | 0.0 | 21.4 | 17.9 | 46.4 | 14.3 | 28 |
External Affairs Division | 0.0 | 43.8 | 12.5 | 43.8 | 0.0 | 16 |
Legal Division | 0.0 | 33.3 | 23.1 | 17.9 | 25.6 | 39 |
Other | 0.0 | 37.5 | 8.3 | 41.7 | 12.5 | 24 |
Research, Markets and Regulations Division | 0.0 | 28.8 | 23.3 | 28.8 | 19.2 | 73 |
Selected ‘no response’ | 0.0 | 27.3 | 27.3 | 36.4 | 9.1 | 11 |
Gender | 0.0 | 29.5 | 18.7 | 39.2 | 12.7 | 332 |
Female | ||||||
Male | 0.0 | 41.1 | 22.9 | 29.4 | 6.5 | 401 |
No Gender specified | 0.0 | 19.8 | 17.6 | 49.5 | 13.2 | 91 |
Selected ‘no response’ | 0.0 | 27.6 | 24.1 | 41.4 | 6.9 | 29 |
Age | 0.0 | 34.4 | 22.0 | 35.1 | 8.5 | 387 |
<40 | ||||||
40+ | 0.0 | 34.9 | 18.8 | 35.8 | 10.5 | 430 |
Selected ‘no response’ | 0.0 | 16.7 | 30.6 | 41.7 | 11.1 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 38.8 | 16.3 | 40.8 | 4.1 | 49 |
Asian | |||||
Black | 31.5 | 17.7 | 43.5 | 7.3 | 124 |
Hispanic | 45.1 | 21.6 | 31.4 | 2.0 | 51 |
White | 39.4 | 20.8 | 29.5 | 10.3 | 457 |
No Race Specified | 22.5 | 23.0 | 44.0 | 10.5 | 209 |
e. Your opportunity to work on assignments or receive other opportunities needed to build qualifications to be promoted.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 52.4 | 15.1 | 28.4 | 4.1 | 859 |
Divisions and Large Offices | 0.0 | 54.5 | 15.2 | 27.6 | 2.6 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 51.4 | 20.8 | 27.8 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 49.4 | 19.0 | 26.6 | 5.1 | 79 |
Supervision - Northeast Region | 0.0 | 54.0 | 14.0 | 30.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 59.7 | 13.0 | 24.7 | 2.6 | 77 |
Supervision - West Region | 0.0 | 63.4 | 14.1 | 21.1 | 1.4 | 71 |
Other SEFL Respondents | 0.0 | 49.3 | 9.9 | 36.6 | 4.2 | 71 |
Operations Division | 0.0 | 49.6 | 15.7 | 29.0 | 5.6 | 248 |
Consumer Response | 0.0 | 49.4 | 9.9 | 39.5 | 1.2 | 81 |
Human Capital | 0.0 | 51.4 | 17.1 | 28.6 | 2.9 | 35 |
Technology & Innovation | 0.0 | 47.6 | 20.6 | 17.5 | 14.3 | 63 |
Other Operations Respondents | 0.0 | 50.7 | 17.4 | 27.5 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 46.4 | 7.1 | 42.9 | 3.6 | 28 |
External Affairs Division | 0.0 | 56.3 | 18.8 | 25.0 | 0.0 | 16 |
Legal Division | 0.0 | 64.1 | 7.7 | 17.9 | 10.3 | 39 |
Other | 0.0 | 50.0 | 8.3 | 37.5 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 46.6 | 19.2 | 30.1 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 45.5 | 27.3 | 18.2 | 9.1 | 11 |
Gender | 0.0 | 47.7 | 17.2 | 30.5 | 4.5 | 331 |
Female | ||||||
Male | 0.0 | 59.5 | 13.5 | 23.8 | 3.2 | 407 |
No Gender specified | 0.0 | 41.3 | 14.1 | 38.0 | 6.5 | 92 |
Selected ‘no response’ | 0.0 | 41.4 | 17.2 | 37.9 | 3.4 | 29 |
Age | 0.0 | 54.5 | 15.2 | 27.6 | 2.6 | 387 |
<40 | ||||||
40+ | 0.0 | 51.6 | 14.7 | 28.2 | 5.5 | 436 |
Selected ‘no response’ | 0.0 | 38.9 | 19.4 | 38.9 | 2.8 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 51.0 | 16.3 | 32.7 | 0 | 49 |
Asian | |||||
Black | 53.2 | 7.3 | 37.9 | 1.6 | 124 |
Hispanic | 64.7 | 13.7 | 21.6 | 0 | 51 |
White | 56.9 | 15.9 | 22.4 | 4.8 | 459 |
No Race Specified | 42.9 | 18.4 | 34.0 | 4.7 | 212 |
7. Do you agree or disagree with the following statements on employee opportunities, development, and performance management at CFPB?
a. In the last 12 months, my supervisor(s) have had open and honest discussions with me about my career development.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 69.8 | 7.3 | 21.3 | 1.6 | 860 |
Divisions and Large Offices | 0.0 | 69.0 | 7.1 | 22.3 | 1.7 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.9 | 6.8 | 23.3 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 64.6 | 10.1 | 24.1 | 1.3 | 79 |
Supervision - Northeast Region | 0.0 | 73.5 | 10.2 | 16.3 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 67.5 | 6.5 | 22.1 | 3.9 | 77 |
Supervision - West Region | 0.0 | 83.3 | 2.8 | 12.5 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 56.9 | 6.9 | 33.3 | 2.8 | 72 |
Operations Division | 0.0 | 67.2 | 7.7 | 22.3 | 2.8 | 247 |
Consumer Response | 0.0 | 65.4 | 9.9 | 23.5 | 1.2 | 81 |
Human Capital | 0.0 | 61.8 | 2.9 | 26.5 | 8.8 | 34 |
Technology & Innovation | 0.0 | 69.8 | 4.8 | 22.2 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 69.6 | 10.1 | 18.8 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 10.7 | 21.4 | 0.0 | 28 |
External Affairs Division | 0.0 | 86.7 | 0.0 | 13.3 | 0.0 | 15 |
Legal Division | 0.0 | 82.1 | 7.7 | 10.3 | 0.0 | 39 |
Other | 0.0 | 54.2 | 12.5 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 75.7 | 6.8 | 17.6 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 90.9 | 0.0 | 9.1 | 0.0 | 11 |
Gender | 0.0 | 64.0 | 7.8 | 26.4 | 1.8 | 333 |
Female | ||||||
Male | 0.0 | 77.7 | 5.9 | 15.4 | 1.0 | 408 |
No Gender specified | 0.0 | 51.1 | 14.4 | 30.0 | 4.4 | 90 |
Selected ‘no response’ | 0.0 | 82.8 | 0.0 | 17.2 | 0.0 | 29 |
Age | 0.0 | 73.1 | 7.0 | 18.1 | 1.8 | 386 |
<40 | ||||||
40+ | 0.0 | 68.1 | 6.9 | 23.6 | 1.4 | 436 |
Selected ‘no response’ | 0.0 | 55.3 | 15.8 | 26.3 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 10.2 | 12.2 | 0 | 49 |
Asian | |||||
Black | 67.7 | 5.6 | 25.0 | 1.6 | 124 |
Hispanic | 74.5 | 5.9 | 19.6 | 0 | 51 |
White | 75.8 | 6.3 | 16.6 | 1.3 | 459 |
No Race Specified | 57.7 | 10.3 | 29.6 | 2.3 | 213 |
b. In the last 12 months, in my current office, employees in my position have been treated fairly in terms of opportunities to participate in training programs and events.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 67.8 | 10.5 | 15.3 | 6.4 | 857 |
Divisions and Large Offices | 0.0 | 62.4 | 11.5 | 19.1 | 6.9 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 82.9 | 4.3 | 7.1 | 5.7 | 70 |
Supervision - Midwest Region | 0.0 | 52.6 | 17.9 | 23.1 | 6.4 | 78 |
Supervision - Northeast Region | 0.0 | 52.0 | 16.0 | 30.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 59.2 | 10.5 | 21.1 | 9.2 | 76 |
Supervision - West Region | 0.0 | 65.3 | 12.5 | 13.9 | 8.3 | 72 |
Other SEFL Respondents | 0.0 | 61.1 | 8.3 | 22.2 | 8.3 | 72 |
Operations Division | 0.0 | 71.3 | 10.5 | 13.8 | 4.5 | 247 |
Consumer Response | 0.0 | 63.0 | 13.6 | 21.0 | 2.5 | 81 |
Human Capital | 0.0 | 74.3 | 8.6 | 14.3 | 2.9 | 35 |
Technology & Innovation | 0.0 | 74.6 | 11.1 | 7.9 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 76.5 | 7.4 | 10.3 | 5.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 85.7 | 7.1 | 3.6 | 3.6 | 28 |
External Affairs Division | 0.0 | 68.8 | 18.8 | 6.3 | 6.3 | 16 |
Legal Division | 0.0 | 87.2 | 0.0 | 7.7 | 5.1 | 39 |
Other | 0.0 | 66.7 | 12.5 | 16.7 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 71.6 | 9.5 | 6.8 | 12.2 | 74 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 65.1 | 10.2 | 17.5 | 7.2 | 332 |
Female | ||||||
Male | 0.0 | 73.2 | 10.1 | 11.8 | 4.9 | 406 |
No Gender specified | 0.0 | 53.8 | 14.3 | 22.0 | 9.9 | 91 |
Selected ‘no response’ | 0.0 | 67.9 | 7.1 | 17.9 | 7.1 | 28 |
Age | 0.0 | 69.7 | 10.4 | 13.5 | 6.5 | 386 |
<40 | ||||||
40+ | 0.0 | 66.9 | 11.0 | 16.3 | 5.7 | 435 |
Selected ‘no response’ | 0.0 | 58.3 | 5.6 | 22.2 | 13.9 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 66.7 | 12.5 | 14.6 | 6.3 | 48 |
Asian | |||||
Black | 62.1 | 12.1 | 20.2 | 5.6 | 124 |
Hispanic | 68.6 | 13.7 | 13.7 | 3.9 | 51 |
White | 74.2 | 8.1 | 11.4 | 6.3 | 457 |
No Race Specified | 56.8 | 13.6 | 21.6 | 8.0 | 213 |
c. In the last 12 months, detail opportunities across the bureau have been posted in a transparent and timely manner that gives all eligible employees a fair opportunity to apply.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 67.6 | 12.5 | 12.8 | 7.1 | 862 |
Divisions and Large Offices | 0.0 | 69.9 | 11.4 | 14.0 | 4.7 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 75.3 | 6.8 | 9.6 | 8.2 | 73 |
Supervision - Midwest Region | 0.0 | 75.9 | 10.1 | 10.1 | 3.8 | 79 |
Supervision - Northeast Region | 0.0 | 60.0 | 14.0 | 24.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 72.7 | 11.7 | 10.4 | 5.2 | 77 |
Supervision - West Region | 0.0 | 70.4 | 8.5 | 16.9 | 4.2 | 71 |
Other SEFL Respondents | 0.0 | 61.1 | 18.1 | 16.7 | 4.2 | 72 |
Operations Division | 0.0 | 64.1 | 16.1 | 14.5 | 5.2 | 248 |
Consumer Response | 0.0 | 64.2 | 16.0 | 18.5 | 1.2 | 81 |
Human Capital | 0.0 | 65.7 | 11.4 | 20.0 | 2.9 | 35 |
Technology & Innovation | 0.0 | 54.0 | 23.8 | 7.9 | 14.3 | 63 |
Other Operations Respondents | 0.0 | 72.5 | 11.6 | 13.0 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 21.4 | 3.6 | 3.6 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 6.3 | 12.5 | 16 |
Legal Division | 0.0 | 69.2 | 7.7 | 12.8 | 10.3 | 39 |
Other | 0.0 | 70.8 | 16.7 | 4.2 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 62.2 | 8.1 | 5.4 | 24.3 | 74 |
Selected ‘no response’ | 0.0 | 63.6 | 0.0 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 67.3 | 12.0 | 12.3 | 8.4 | 333 |
Female | ||||||
Male | 0.0 | 70.6 | 11.8 | 10.8 | 6.9 | 408 |
No Gender specified | 0.0 | 58.7 | 16.3 | 19.6 | 5.4 | 92 |
Selected ‘no response’ | 0.0 | 58.6 | 17.2 | 24.1 | 0.0 | 29 |
Age | 0.0 | 67.0 | 11.1 | 12.1 | 9.8 | 388 |
<40 | ||||||
40+ | 0.0 | 70.0 | 12.8 | 12.2 | 5.0 | 436 |
Selected ‘no response’ | 0.0 | 47.4 | 23.7 | 26.3 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 73.5 | 10.2 | 6.1 | 10.2 | 49 |
Asian | |||||
Black | 67.7 | 17.7 | 12.1 | 2.4 | 124 |
Hispanic | 68.6 | 15.7 | 9.8 | 5.9 | 51 |
White | 72.5 | 9.1 | 9.5 | 8.9 | 461 |
No Race Specified | 56.8 | 16.9 | 21.6 | 4.7 | 213 |
d. Criteria for promotions in my current office are clearly communicated to employees.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 39.7 | 12.8 | 41.0 | 6.4 | 858 |
Divisions and Large Offices | 0.0 | 42.9 | 10.7 | 42.1 | 4.3 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 51.4 | 9.7 | 36.1 | 2.8 | 72 |
Supervision - Midwest Region | 0.0 | 38.5 | 9.0 | 51.3 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 30.0 | 18.0 | 48.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 42.9 | 10.4 | 42.9 | 3.9 | 77 |
Supervision - West Region | 0.0 | 58.3 | 8.3 | 30.6 | 2.8 | 72 |
Other SEFL Respondents | 0.0 | 32.4 | 11.3 | 45.1 | 11.3 | 71 |
Operations Division | 0.0 | 32.5 | 17.1 | 40.2 | 10.2 | 246 |
Consumer Response | 0.0 | 37.0 | 18.5 | 42.0 | 2.5 | 81 |
Human Capital | 0.0 | 37.1 | 11.4 | 48.6 | 2.9 | 35 |
Technology & Innovation | 0.0 | 22.6 | 19.4 | 45.2 | 12.9 | 62 |
Other Operations Respondents | 0.0 | 33.8 | 16.2 | 29.4 | 20.6 | 68 |
Consumer Education and Engagement Division | 0.0 | 21.4 | 21.4 | 46.4 | 10.7 | 28 |
External Affairs Division | 0.0 | 56.3 | 6.3 | 37.5 | 0.0 | 16 |
Legal Division | 0.0 | 53.8 | 7.7 | 30.8 | 7.7 | 39 |
Other | 0.0 | 50.0 | 8.3 | 41.7 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 41.9 | 9.5 | 41.9 | 6.8 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 36.4 | 36.4 | 9.1 | 11 |
Gender | 0.0 | 36.9 | 10.3 | 44.4 | 8.5 | 331 |
Female | ||||||
Male | 0.0 | 44.4 | 14.7 | 35.8 | 5.1 | 408 |
No Gender specified | 0.0 | 27.8 | 12.2 | 54.4 | 5.6 | 90 |
Selected ‘no response’ | 0.0 | 44.8 | 17.2 | 34.5 | 3.4 | 29 |
Age | 0.0 | 38.1 | 11.9 | 43.3 | 6.7 | 386 |
<40 | ||||||
40+ | 0.0 | 42.4 | 13.8 | 37.3 | 6.5 | 434 |
Selected ‘no response’ | 0.0 | 26.3 | 10.5 | 60.5 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 49.0 | 10.2 | 36.7 | 4.1 | 49 |
Asian | |||||
Black | 37.9 | 15.3 | 41.9 | 4.8 | 124 |
Hispanic | 52.0 | 14.0 | 32.0 | 2.0 | 50 |
White | 43.1 | 12.2 | 37.3 | 7.4 | 459 |
No Race Specified | 31.6 | 12.7 | 50.5 | 5.2 | 212 |
e. In the last 12 months, promotion opportunities and internal job openings in my current office have been posted in a transparent and timely manner that gives all eligible employees a fair opportunity to apply.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 54.2 | 13.6 | 22.6 | 9.6 | 858 |
Divisions and Large Offices | 0.0 | 58.2 | 15.4 | 21.1 | 5.2 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.4 | 5.5 | 24.7 | 5.5 | 73 |
Supervision - Midwest Region | 0.0 | 55.1 | 19.2 | 20.5 | 5.1 | 78 |
Supervision - Northeast Region | 0.0 | 50.0 | 24.0 | 22.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 63.6 | 9.1 | 23.4 | 3.9 | 77 |
Supervision - West Region | 0.0 | 67.6 | 11.3 | 15.5 | 5.6 | 71 |
Other SEFL Respondents | 0.0 | 45.8 | 26.4 | 20.8 | 6.9 | 72 |
Operations Division | 0.0 | 47.3 | 13.5 | 25.7 | 13.5 | 245 |
Consumer Response | 0.0 | 53.2 | 16.5 | 29.1 | 1.3 | 79 |
Human Capital | 0.0 | 62.9 | 8.6 | 28.6 | 0.0 | 35 |
Technology & Innovation | 0.0 | 31.7 | 12.7 | 27.0 | 28.6 | 63 |
Other Operations Respondents | 0.0 | 47.1 | 13.2 | 19.1 | 20.6 | 68 |
Consumer Education and Engagement Division | 0.0 | 46.4 | 3.6 | 39.3 | 10.7 | 28 |
External Affairs Division | 0.0 | 50.0 | 18.8 | 18.8 | 12.5 | 16 |
Legal Division | 0.0 | 69.2 | 10.3 | 10.3 | 10.3 | 39 |
Other | 0.0 | 50.0 | 4.2 | 29.2 | 16.7 | 24 |
Research, Markets and Regulations Division | 0.0 | 51.4 | 12.2 | 18.9 | 17.6 | 74 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 49.5 | 13.3 | 24.8 | 12.4 | 331 |
Female | ||||||
Male | 0.0 | 59.2 | 14.3 | 18.7 | 7.9 | 407 |
No Gender specified | 0.0 | 46.7 | 14.1 | 30.4 | 8.7 | 92 |
Selected ‘no response’ | 0.0 | 60.7 | 7.1 | 28.6 | 3.6 | 28 |
Age | 0.0 | 51.3 | 14.5 | 22.0 | 12.2 | 386 |
<40 | ||||||
40+ | 0.0 | 57.8 | 11.8 | 22.8 | 7.6 | 434 |
Selected ‘no response’ | 0.0 | 42.1 | 26.3 | 26.3 | 5.3 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 57.1 | 10.2 | 24.5 | 8.2 | 49 |
Asian | |||||
Black | 50.8 | 15.6 | 27.9 | 5.7 | 122 |
Hispanic | 54.9 | 21.6 | 13.7 | 9.8 | 51 |
White | 58.2 | 11.8 | 19.0 | 11.1 | 459 |
No Race Specified | 47.4 | 16.4 | 27.7 | 8.5 | 213 |
f. Selections for promotions in my current office are based on merit.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 41.8 | 12.6 | 28.3 | 17.3 | 849 |
Divisions and Large Offices | 0.0 | 39.9 | 9.9 | 34.3 | 15.9 | 414 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 41.7 | 6.9 | 34.7 | 16.7 | 72 |
Supervision - Midwest Region | 0.0 | 38.2 | 11.8 | 28.9 | 21.1 | 76 |
Supervision - Northeast Region | 0.0 | 38.0 | 6.0 | 46.0 | 10.0 | 50 |
Supervision - Southeast Region | 0.0 | 33.3 | 12.0 | 40.0 | 14.7 | 75 |
Supervision - West Region | 0.0 | 53.6 | 11.6 | 26.1 | 8.7 | 69 |
Other SEFL Respondents | 0.0 | 34.7 | 9.7 | 33.3 | 22.2 | 72 |
Operations Division | 0.0 | 37.6 | 19.6 | 24.9 | 18.0 | 245 |
Consumer Response | 0.0 | 28.8 | 25.0 | 33.8 | 12.5 | 80 |
Human Capital | 0.0 | 41.2 | 17.6 | 35.3 | 5.9 | 34 |
Technology & Innovation | 0.0 | 40.3 | 12.9 | 16.1 | 30.6 | 62 |
Other Operations Respondents | 0.0 | 43.5 | 20.3 | 17.4 | 18.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 35.7 | 17.9 | 25.0 | 21.4 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 6.3 | 12.5 | 16 |
Legal Division | 0.0 | 53.8 | 7.7 | 12.8 | 25.6 | 39 |
Other | 0.0 | 41.7 | 8.3 | 29.2 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 58.3 | 8.3 | 18.1 | 15.3 | 72 |
Selected ‘no response’ | 0.0 | 27.3 | 9.1 | 36.4 | 27.3 | 11 |
Gender | 0.0 | 36.0 | 12.2 | 31.7 | 20.1 | 328 |
Female | ||||||
Male | 0.0 | 48.6 | 12.4 | 23.1 | 15.9 | 403 |
No Gender specified | 0.0 | 35.2 | 13.2 | 37.4 | 14.3 | 91 |
Selected ‘no response’ | 0.0 | 33.3 | 18.5 | 33.3 | 14.8 | 27 |
Age | 0.0 | 42.3 | 9.9 | 28.1 | 19.7 | 385 |
<40 | ||||||
40+ | 0.0 | 42.5 | 14.3 | 27.8 | 15.4 | 428 |
Selected ‘no response’ | 0.0 | 27.8 | 22.2 | 36.1 | 13.9 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 52.1 | 12.5 | 31.3 | 4.2 | 48 |
Asian | |||||
Black | 32.2 | 21.5 | 29.8 | 16.5 | 121 |
Hispanic | 45.1 | 9.8 | 23.5 | 21.6 | 51 |
White | 46.4 | 9.2 | 23.7 | 20.7 | 455 |
No Race Specified | 33.6 | 15.2 | 36.5 | 14.7 | 211 |
g. In general, across the bureau, selection for promotions or internal job openings over the last 12 months has been based more on substantive experience or qualifications than on personal connections or favoritism.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 29.7 | 14.8 | 27.3 | 28.2 | 856 |
Divisions and Large Offices | 0.0 | 30.6 | 14.7 | 29.5 | 25.2 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 29.2 | 11.1 | 25.0 | 34.7 | 72 |
Supervision - Midwest Region | 0.0 | 33.3 | 16.7 | 23.1 | 26.9 | 78 |
Supervision - Northeast Region | 0.0 | 28.0 | 16.0 | 32.0 | 24.0 | 50 |
Supervision - Southeast Region | 0.0 | 27.3 | 15.6 | 35.1 | 22.1 | 77 |
Supervision - West Region | 0.0 | 41.7 | 16.7 | 26.4 | 15.3 | 72 |
Other SEFL Respondents | 0.0 | 23.6 | 12.5 | 36.1 | 27.8 | 72 |
Operations Division | 0.0 | 27.8 | 19.2 | 27.3 | 25.7 | 245 |
Consumer Response | 0.0 | 26.6 | 21.5 | 29.1 | 22.8 | 79 |
Human Capital | 0.0 | 31.4 | 20.0 | 34.3 | 14.3 | 35 |
Technology & Innovation | 0.0 | 32.3 | 17.7 | 14.5 | 35.5 | 62 |
Other Operations Respondents | 0.0 | 23.2 | 17.4 | 33.3 | 26.1 | 69 |
Consumer Education and Engagement Division | 0.0 | 33.3 | 18.5 | 25.9 | 22.2 | 27 |
External Affairs Division | 0.0 | 50.0 | 12.5 | 18.8 | 18.8 | 16 |
Legal Division | 0.0 | 23.1 | 7.7 | 17.9 | 51.3 | 39 |
Other | 0.0 | 33.3 | 0.0 | 45.8 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 30.1 | 6.8 | 16.4 | 46.6 | 73 |
Selected ‘no response’ | 0.0 | 9.1 | 27.3 | 27.3 | 36.4 | 11 |
Gender | 0.0 | 25.6 | 11.9 | 31.1 | 31.4 | 328 |
Female | ||||||
Male | 0.0 | 35.8 | 16.7 | 20.3 | 27.2 | 408 |
No Gender specified | 0.0 | 19.6 | 15.2 | 43.5 | 21.7 | 92 |
Selected ‘no response’ | 0.0 | 21.4 | 21.4 | 32.1 | 25.0 | 28 |
Age | 0.0 | 29.7 | 13.5 | 26.3 | 30.5 | 384 |
<40 | ||||||
40+ | 0.0 | 31.6 | 15.0 | 27.0 | 26.5 | 434 |
Selected ‘no response’ | 0.0 | 7.9 | 26.3 | 42.1 | 23.7 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 37.5 | 12.5 | 25.0 | 25.0 | 48 |
Asian | |||||
Black | 26.7 | 20.0 | 30.8 | 22.5 | 120 |
Hispanic | 35.3 | 15.7 | 21.6 | 27.5 | 51 |
White | 32.0 | 12.0 | 22.9 | 33.1 | 459 |
No Race Specified | 23.4 | 16.8 | 36.9 | 22.9 | 214 |
h. I have had the opportunity to provide input into efforts to redesign the performance management system.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 29.6 | 18.7 | 36.6 | 15.1 | 859 |
Divisions and Large Offices | 0.0 | 24.6 | 18.0 | 43.6 | 13.7 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 34.2 | 13.7 | 35.6 | 16.4 | 73 |
Supervision - Midwest Region | 0.0 | 14.1 | 23.1 | 46.2 | 16.7 | 78 |
Supervision - Northeast Region | 0.0 | 26.0 | 12.0 | 50.0 | 12.0 | 50 |
Supervision - Southeast Region | 0.0 | 24.7 | 22.1 | 39.0 | 14.3 | 77 |
Supervision - West Region | 0.0 | 26.4 | 23.6 | 36.1 | 13.9 | 72 |
Other SEFL Respondents | 0.0 | 23.6 | 11.1 | 56.9 | 8.3 | 72 |
Operations Division | 0.0 | 32.1 | 20.7 | 28.5 | 18.7 | 246 |
Consumer Response | 0.0 | 35.0 | 21.3 | 31.3 | 12.5 | 80 |
Human Capital | 0.0 | 37.1 | 14.3 | 37.1 | 11.4 | 35 |
Technology & Innovation | 0.0 | 29.0 | 27.4 | 17.7 | 25.8 | 62 |
Other Operations Respondents | 0.0 | 29.0 | 17.4 | 30.4 | 23.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 35.7 | 14.3 | 39.3 | 10.7 | 28 |
External Affairs Division | 0.0 | 56.3 | 12.5 | 25.0 | 6.3 | 16 |
Legal Division | 0.0 | 35.9 | 25.6 | 28.2 | 10.3 | 39 |
Other | 0.0 | 29.2 | 12.5 | 41.7 | 16.7 | 24 |
Research, Markets and Regulations Division | 0.0 | 39.7 | 15.1 | 28.8 | 16.4 | 73 |
Selected ‘no response’ | 0.0 | 18.2 | 36.4 | 27.3 | 18.2 | 11 |
Gender | 0.0 | 29.1 | 15.2 | 40.9 | 14.8 | 330 |
Female | ||||||
Male | 0.0 | 32.8 | 20.3 | 31.4 | 15.4 | 408 |
No Gender specified | 0.0 | 18.5 | 21.7 | 44.6 | 15.2 | 92 |
Selected ‘no response’ | 0.0 | 24.1 | 27.6 | 34.5 | 13.8 | 29 |
Age | 0.0 | 28.0 | 17.6 | 36.0 | 18.4 | 386 |
<40 | ||||||
40+ | 0.0 | 32.2 | 19.3 | 36.1 | 12.4 | 435 |
Selected ‘no response’ | 0.0 | 15.8 | 23.7 | 47.4 | 13.2 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 26.5 | 22.4 | 32.7 | 18.4 | 49 |
Asian | |||||
Black | 29.5 | 18.9 | 36.9 | 14.8 | 122 |
Hispanic | 31.4 | 19.6 | 27.5 | 21.6 | 51 |
White | 33.8 | 17.2 | 34.2 | 14.8 | 459 |
No Race Specified | 19.6 | 20.1 | 44.4 | 15.9 | 214 |
i. For my most recent performance rating, the individual(s) responsible for my performance rating and narratives observed enough of my performance or collected appropriate input from others to provide a fair assessment of my performance.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 68.6 | 9.8 | 12.4 | 9.2 | 857 |
Divisions and Large Offices | 0.0 | 70.3 | 9.0 | 12.6 | 8.1 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 74.0 | 6.8 | 6.8 | 12.3 | 73 |
Supervision - Midwest Region | 0.0 | 57.7 | 12.8 | 20.5 | 9.0 | 78 |
Supervision - Northeast Region | 0.0 | 72.0 | 12.0 | 16.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 72.7 | 10.4 | 11.7 | 5.2 | 77 |
Supervision - West Region | 0.0 | 85.9 | 5.6 | 5.6 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 61.1 | 6.9 | 15.3 | 16.7 | 72 |
Operations Division | 0.0 | 64.3 | 11.1 | 12.3 | 12.3 | 244 |
Consumer Response | 0.0 | 67.1 | 13.9 | 12.7 | 6.3 | 79 |
Human Capital | 0.0 | 68.6 | 5.7 | 11.4 | 14.3 | 35 |
Technology & Innovation | 0.0 | 50.8 | 9.8 | 16.4 | 23.0 | 61 |
Other Operations Respondents | 0.0 | 71.0 | 11.6 | 8.7 | 8.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 75.0 | 10.7 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 0.0 | 6.3 | 16 |
Legal Division | 0.0 | 74.4 | 7.7 | 5.1 | 12.8 | 39 |
Other | 0.0 | 50.0 | 8.3 | 20.8 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 73.0 | 9.5 | 13.5 | 4.1 | 74 |
Selected ‘no response’ | 0.0 | 54.5 | 18.2 | 18.2 | 9.1 | 11 |
Gender | 0.0 | 66.8 | 9.1 | 14.2 | 10.0 | 331 |
Female | ||||||
Male | 0.0 | 71.9 | 8.9 | 10.6 | 8.6 | 406 |
No Gender specified | 0.0 | 59.8 | 16.3 | 14.1 | 9.8 | 92 |
Selected ‘no response’ | 0.0 | 71.4 | 10.7 | 10.7 | 7.1 | 28 |
Age | 0.0 | 66.1 | 9.6 | 11.5 | 12.8 | 384 |
<40 | ||||||
40+ | 0.0 | 72.2 | 8.5 | 12.9 | 6.4 | 435 |
Selected ‘no response’ | 0.0 | 52.6 | 26.3 | 15.8 | 5.3 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 67.3 | 8.2 | 12.2 | 12.2 | 49 |
Asian | |||||
Black | 68.0 | 12.3 | 11.5 | 8.2 | 122 |
Hispanic | 72.0 | 8.0 | 12.0 | 8.0 | 50 |
White | 73.6 | 5.9 | 11.8 | 8.7 | 458 |
No Race Specified | 59.2 | 17.8 | 13.1 | 9.9 | 213 |
8. In the last 12 months, how satisfied or dissatisfied have you been with the following aspects of performance management at CFPB?
a. Communication from my supervisor(s) about expectations for my performance.
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 69.1 | 10.5 | 19.2 | 1.3 | 860 |
Divisions and Large Offices | 0.0 | 69.8 | 10.5 | 18.8 | 1.0 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 70.8 | 8.3 | 20.8 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 61.5 | 17.9 | 19.2 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 66.0 | 14.0 | 20.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 76.6 | 9.1 | 13.0 | 1.3 | 77 |
Supervision - West Region | 0.0 | 80.6 | 6.9 | 9.7 | 2.8 | 72 |
Other SEFL Respondents | 0.0 | 62.5 | 6.9 | 30.6 | 0.0 | 72 |
Operations Division | 0.0 | 66.5 | 12.9 | 18.5 | 2.0 | 248 |
Consumer Response | 0.0 | 61.7 | 13.6 | 22.2 | 2.5 | 81 |
Human Capital | 0.0 | 77.1 | 5.7 | 17.1 | 0.0 | 35 |
Technology & Innovation | 0.0 | 63.5 | 9.5 | 23.8 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 69.6 | 18.8 | 10.1 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 0.0 | 28.6 | 0.0 | 28 |
External Affairs Division | 0.0 | 73.3 | 6.7 | 20.0 | 0.0 | 15 |
Legal Division | 0.0 | 82.1 | 7.7 | 10.3 | 0.0 | 39 |
Other | 0.0 | 54.2 | 4.2 | 33.3 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 12.2 | 20.3 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 81.8 | 0.0 | 18.2 | 0.0 | 11 |
Gender | 0.0 | 67.0 | 9.9 | 22.5 | 0.6 | 333 |
Female | ||||||
Male | 0.0 | 74.2 | 10.1 | 14.7 | 1.0 | 407 |
No Gender specified | 0.0 | 53.8 | 16.5 | 25.3 | 4.4 | 91 |
Selected ‘no response’ | 0.0 | 69.0 | 3.4 | 24.1 | 3.4 | 29 |
Age | 0.0 | 66.9 | 12.1 | 19.6 | 1.3 | 387 |
<40 | ||||||
40+ | 0.0 | 72.6 | 7.8 | 18.4 | 1.1 | 435 |
Selected ‘no response’ | 0.0 | 50.0 | 23.7 | 23.7 | 2.6 | 38 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 8.2 | 18.4 | 2.0 | 49 |
Asian | |||||
Black | 74.2 | 10.5 | 14.5 | 0.8 | 124 |
Hispanic | 72.5 | 5.9 | 19.6 | 2.0 | 51 |
White | 73.4 | 8.7 | 17.2 | 0.7 | 458 |
No Race Specified | 57.5 | 16.8 | 23.4 | 2.3 | 214 |
b. The quality of feedback from my supervisor(s).
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 66.6 | 10.7 | 20.7 | 2.0 | 860 |
Divisions and Large Offices | 0.0 | 66.1 | 11.4 | 21.1 | 1.4 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 68.5 | 6.8 | 24.7 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 53.2 | 19.0 | 24.1 | 3.8 | 79 |
Supervision - Northeast Region | 0.0 | 62.0 | 20.0 | 18.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 74.0 | 9.1 | 15.6 | 1.3 | 77 |
Supervision - West Region | 0.0 | 77.5 | 8.5 | 11.3 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 61.1 | 6.9 | 31.9 | 0.0 | 72 |
Operations Division | 0.0 | 64.8 | 12.6 | 19.0 | 3.6 | 247 |
Consumer Response | 0.0 | 66.7 | 7.4 | 22.2 | 3.7 | 81 |
Human Capital | 0.0 | 65.7 | 11.4 | 20.0 | 2.9 | 35 |
Technology & Innovation | 0.0 | 58.7 | 14.3 | 20.6 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 67.6 | 17.6 | 13.2 | 1.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 3.6 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 81.6 | 5.3 | 13.2 | 0.0 | 38 |
Other | 0.0 | 50.0 | 4.2 | 37.5 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.9 | 8.1 | 23.0 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 72.7 | 9.1 | 18.2 | 0.0 | 11 |
Gender | 0.0 | 66.8 | 9.4 | 22.7 | 1.2 | 331 |
Female | ||||||
Male | 0.0 | 69.9 | 11.5 | 16.9 | 1.7 | 408 |
No Gender specified | 0.0 | 50.0 | 14.1 | 30.4 | 5.4 | 92 |
Selected ‘no response’ | 0.0 | 72.4 | 3.4 | 20.7 | 3.4 | 29 |
Age | 0.0 | 65.2 | 12.7 | 20.0 | 2.1 | 385 |
<40 | ||||||
40+ | 0.0 | 69.3 | 8.5 | 20.4 | 1.8 | 437 |
Selected ‘no response’ | 0.0 | 50.0 | 15.8 | 31.6 | 2.6 | 38 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 62.5 | 16.7 | 18.8 | 2.1 | 48 |
Asian | |||||
Black | 73.8 | 7.4 | 17.2 | 1.6 | 122 |
Hispanic | 72.5 | 7.8 | 17.6 | 2.0 | 51 |
White | 71.4 | 9.3 | 17.8 | 1.5 | 461 |
No Race Specified | 54.2 | 15.9 | 27.1 | 2.8 | 214 |
c. The fairness of feedback from my supervisor(s).
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 71.7 | 12.7 | 12.9 | 2.7 | 856 |
Divisions and Large Offices | 0.0 | 70.5 | 15.2 | 11.9 | 2.4 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 73.2 | 14.1 | 11.3 | 1.4 | 71 |
Supervision - Midwest Region | 0.0 | 59.0 | 23.1 | 11.5 | 6.4 | 78 |
Supervision - Northeast Region | 0.0 | 68.0 | 20.0 | 12.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 72.7 | 16.9 | 9.1 | 1.3 | 77 |
Supervision - West Region | 0.0 | 81.9 | 6.9 | 6.9 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 68.1 | 11.1 | 20.8 | 0.0 | 72 |
Operations Division | 0.0 | 70.7 | 12.6 | 12.6 | 4.1 | 246 |
Consumer Response | 0.0 | 71.6 | 9.9 | 14.8 | 3.7 | 81 |
Human Capital | 0.0 | 80.0 | 5.7 | 11.4 | 2.9 | 35 |
Technology & Innovation | 0.0 | 66.7 | 14.3 | 11.1 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 68.7 | 17.9 | 11.9 | 1.5 | 67 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 7.1 | 21.4 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 6.3 | 6.3 | 6.3 | 16 |
Legal Division | 0.0 | 82.1 | 5.1 | 12.8 | 0.0 | 39 |
Other | 0.0 | 59.1 | 9.1 | 22.7 | 9.1 | 22 |
Research, Markets and Regulations Division | 0.0 | 78.4 | 6.8 | 14.9 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 72.7 | 18.2 | 9.1 | 0.0 | 11 |
Gender | 0.0 | 71.6 | 11.2 | 15.1 | 2.1 | 331 |
Female | ||||||
Male | 0.0 | 75.4 | 12.3 | 9.9 | 2.5 | 406 |
No Gender specified | 0.0 | 54.4 | 22.2 | 17.8 | 5.6 | 90 |
Selected ‘no response’ | 0.0 | 75.9 | 6.9 | 13.8 | 3.4 | 29 |
Age | 0.0 | 72.5 | 14.5 | 10.4 | 2.6 | 385 |
<40 | ||||||
40+ | 0.0 | 71.9 | 10.8 | 14.5 | 2.8 | 434 |
Selected ‘no response’ | 0.0 | 62.2 | 16.2 | 18.9 | 2.7 | 37 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 73.5 | 10.2 | 14.3 | 2.0 | 49 |
Asian | |||||
Black | 73.8 | 11.5 | 12.3 | 2.5 | 122 |
Hispanic | 76.5 | 11.8 | 9.8 | 2.0 | 51 |
White | 76.6 | 11.6 | 9.6 | 2.2 | 458 |
No Race Specified | 60.8 | 18.4 | 17.0 | 3.8 | 212 |
d. The frequency of feedback from my supervisor(s).
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.7 | 14.5 | 18.8 | 2.0 | 855 |
Divisions and Large Offices | 0.0 | 63.4 | 15.7 | 19.5 | 1.4 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 66.2 | 19.7 | 14.1 | 0.0 | 71 |
Supervision - Midwest Region | 0.0 | 49.4 | 19.0 | 29.1 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 58.0 | 28.0 | 14.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 70.1 | 13.0 | 15.6 | 1.3 | 77 |
Supervision - West Region | 0.0 | 75.0 | 11.1 | 9.7 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 61.1 | 6.9 | 31.9 | 0.0 | 72 |
Operations Division | 0.0 | 64.5 | 13.6 | 18.2 | 3.7 | 242 |
Consumer Response | 0.0 | 61.0 | 13.0 | 22.1 | 3.9 | 77 |
Human Capital | 0.0 | 61.8 | 14.7 | 23.5 | 0.0 | 34 |
Technology & Innovation | 0.0 | 61.9 | 11.1 | 20.6 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 72.1 | 16.2 | 8.8 | 2.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 82.1 | 3.6 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 18.8 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 79.5 | 7.7 | 12.8 | 0.0 | 39 |
Other | 0.0 | 41.7 | 8.3 | 41.7 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 60.8 | 18.9 | 20.3 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 72.7 | 18.2 | 9.1 | 0.0 | 11 |
Gender | 0.0 | 66.2 | 10.7 | 21.6 | 1.5 | 328 |
Female | ||||||
Male | 0.0 | 67.1 | 16.2 | 15.2 | 1.5 | 407 |
No Gender specified | 0.0 | 49.5 | 19.8 | 25.3 | 5.5 | 91 |
Selected ‘no response’ | 0.0 | 62.1 | 17.2 | 17.2 | 3.4 | 29 |
Age | 0.0 | 64.2 | 14.8 | 18.9 | 2.1 | 386 |
<40 | ||||||
40+ | 0.0 | 66.7 | 13.2 | 18.3 | 1.9 | 432 |
Selected ‘no response’ | 0.0 | 45.9 | 27.0 | 24.3 | 2.7 | 37 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 72.9 | 10.4 | 14.6 | 2.1 | 48 |
Asian | |||||
Black | 73.0 | 10.7 | 15.6 | 0.8 | 122 |
Hispanic | 66.7 | 11.8 | 19.6 | 2.0 | 51 |
White | 68.4 | 13.1 | 17.0 | 1.5 | 459 |
No Race Specified | 51.4 | 22.2 | 23.1 | 3.3 | 212 |
9. If there are any other issues, details, or information concerning employee opportunities, training, development or performance management that you would like us to know about, please use the space below to provide that information.
Section III: Employee Complaint Processes
10. Do you agree or disagree with the following statements on resolving concerns or complaints through available informal and formal channels?
a. I have confidence that I can resolve any concerns about unfair treatment informally with my current supervisor or managers within my office.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 60.6 | 8.0 | 25.7 | 5.7 | 860 |
Divisions and Large Offices | 0.0 | 58.0 | 8.6 | 28.3 | 5.2 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 55.6 | 4.2 | 26.4 | 13.9 | 72 |
Supervision - Midwest Region | 0.0 | 52.6 | 15.4 | 28.2 | 3.8 | 78 |
Supervision - Northeast Region | 0.0 | 54.0 | 6.0 | 38.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 58.4 | 6.5 | 31.2 | 3.9 | 77 |
Supervision - West Region | 0.0 | 63.9 | 11.1 | 20.8 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 62.5 | 6.9 | 27.8 | 2.8 | 72 |
Operations Division | 0.0 | 61.3 | 8.9 | 23.4 | 6.5 | 248 |
Consumer Response | 0.0 | 54.3 | 7.4 | 30.9 | 7.4 | 81 |
Human Capital | 0.0 | 51.4 | 2.9 | 37.1 | 8.6 | 35 |
Technology & Innovation | 0.0 | 69.8 | 12.7 | 9.5 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 66.7 | 10.1 | 20.3 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 0.0 | 35.7 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 0.0 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 71.1 | 10.5 | 10.5 | 7.9 | 38 |
Other | 0.0 | 50.0 | 4.2 | 33.3 | 12.5 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 4.1 | 23.0 | 5.4 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 27.3 | 18.2 | 9.1 | 11 |
Gender | 0.0 | 57.5 | 5.7 | 30.4 | 6.3 | 332 |
Female | ||||||
Male | 0.0 | 68.1 | 7.4 | 19.1 | 5.4 | 408 |
No Gender specified | 0.0 | 41.3 | 16.3 | 38.0 | 4.3 | 92 |
Selected ‘no response’ | 0.0 | 50.0 | 17.9 | 25.0 | 7.1 | 28 |
Age | 0.0 | 61.5 | 6.7 | 24.5 | 7.2 | 387 |
<40 | ||||||
40+ | 0.0 | 61.6 | 8.3 | 25.5 | 4.6 | 435 |
Selected ‘no response’ | 0.0 | 39.5 | 18.4 | 39.5 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 57.1 | 4.1 | 30.6 | 8.2 | 49 |
Asian | |||||
Black | 57.3 | 8.9 | 29.8 | 4.0 | 124 |
Hispanic | 62.7 | 9.8 | 25.5 | 2.0 | 51 |
White | 69.0 | 5.5 | 19.9 | 5.7 | 458 |
No Race Specified | 44.9 | 15.0 | 34.1 | 6.1 | 214 |
b. I understand the available avenues (such as grievance and EEO processes) to pursue a complaint and my rights and protections under these processes.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 83.2 | 7.0 | 7.9 | 1.9 | 858 |
Divisions and Large Offices | 0.0 | 82.9 | 7.9 | 7.6 | 1.7 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 80.6 | 6.9 | 6.9 | 5.6 | 72 |
Supervision - Midwest Region | 0.0 | 84.6 | 7.7 | 7.7 | 0.0 | 78 |
Supervision - Northeast Region | 0.0 | 81.6 | 12.2 | 4.1 | 2.0 | 49 |
Supervision - Southeast Region | 0.0 | 80.5 | 11.7 | 6.5 | 1.3 | 77 |
Supervision - West Region | 0.0 | 90.3 | 4.2 | 5.6 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 79.2 | 5.6 | 13.9 | 1.4 | 72 |
Operations Division | 0.0 | 83.5 | 6.9 | 6.9 | 2.8 | 248 |
Consumer Response | 0.0 | 80.2 | 8.6 | 7.4 | 3.7 | 81 |
Human Capital | 0.0 | 80.0 | 11.4 | 8.6 | 0.0 | 35 |
Technology & Innovation | 0.0 | 87.3 | 4.8 | 3.2 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 85.5 | 4.3 | 8.7 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 85.7 | 3.6 | 10.7 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 94.9 | 0.0 | 2.6 | 2.6 | 39 |
Other | 0.0 | 91.3 | 0.0 | 8.7 | 0.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 75.3 | 9.6 | 13.7 | 1.4 | 73 |
Selected ‘no response’ | 0.0 | 90.9 | 9.1 | 0.0 | 0.0 | 11 |
Gender | 0.0 | 82.5 | 6.3 | 9.7 | 1.5 | 331 |
Female | ||||||
Male | 0.0 | 84.8 | 6.6 | 6.6 | 2.0 | 407 |
No Gender specified | 0.0 | 78.0 | 11.0 | 7.7 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 86.2 | 6.9 | 6.9 | 0.0 | 29 |
Age | 0.0 | 80.8 | 6.8 | 10.1 | 2.3 | 385 |
<40 | ||||||
40+ | 0.0 | 86.9 | 6.4 | 5.3 | 1.4 | 435 |
Selected ‘no response’ | 0.0 | 65.8 | 15.8 | 15.8 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 83.7 | 6.1 | 6.1 | 4.1 | 49 |
Asian | |||||
Black | 86.1 | 6.6 | 5.7 | 1.6 | 122 |
Hispanic | 84.3 | 3.9 | 9.8 | 2.0 | 51 |
White | 87.8 | 4.4 | 5.9 | 2.0 | 458 |
No Race Specified | 72.3 | 12.7 | 13.1 | 1.9 | 213 |
c. I have confidence that pursuing a complaint through available avenues (such as grievance and EEO processes) will lead to a fair outcome.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 48.5 | 16.0 | 22.6 | 12.8 | 861 |
Divisions and Large Offices | 0.0 | 45.9 | 17.5 | 24.1 | 12.5 | 423 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 43.8 | 8.2 | 24.7 | 23.3 | 73 |
Supervision - Midwest Region | 0.0 | 45.6 | 25.3 | 20.3 | 8.9 | 79 |
Supervision - Northeast Region | 0.0 | 40.0 | 18.0 | 30.0 | 12.0 | 50 |
Supervision - Southeast Region | 0.0 | 40.3 | 19.5 | 29.9 | 10.4 | 77 |
Supervision - West Region | 0.0 | 52.8 | 13.9 | 20.8 | 12.5 | 72 |
Other SEFL Respondents | 0.0 | 51.4 | 19.4 | 20.8 | 8.3 | 72 |
Operations Division | 0.0 | 48.4 | 17.9 | 22.4 | 11.4 | 246 |
Consumer Response | 0.0 | 46.9 | 19.8 | 25.9 | 7.4 | 81 |
Human Capital | 0.0 | 47.1 | 14.7 | 23.5 | 14.7 | 34 |
Technology & Innovation | 0.0 | 49.2 | 20.6 | 11.1 | 19.0 | 63 |
Other Operations Respondents | 0.0 | 50.0 | 14.7 | 27.9 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 3.6 | 28.6 | 3.6 | 28 |
External Affairs Division | 0.0 | 62.5 | 18.8 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 61.5 | 10.3 | 10.3 | 17.9 | 39 |
Other | 0.0 | 50.0 | 16.7 | 29.2 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 50.0 | 8.1 | 17.6 | 24.3 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 18.2 | 27.3 | 18.2 | 11 |
Gender | 0.0 | 45.8 | 12.3 | 26.5 | 15.4 | 332 |
Female | ||||||
Male | 0.0 | 55.0 | 16.4 | 17.4 | 11.2 | 409 |
No Gender specified | 0.0 | 31.9 | 26.4 | 33.0 | 8.8 | 91 |
Selected ‘no response’ | 0.0 | 41.4 | 20.7 | 20.7 | 17.2 | 29 |
Age | 0.0 | 48.3 | 14.7 | 23.3 | 13.7 | 387 |
<40 | ||||||
40+ | 0.0 | 51.0 | 16.5 | 20.8 | 11.7 | 437 |
Selected ‘no response’ | 0.0 | 21.6 | 24.3 | 37.8 | 16.2 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 44.9 | 8.2 | 26.5 | 20.4 | 49 |
Asian | |||||
Black | 44.7 | 22.8 | 26.0 | 6.5 | 123 |
Hispanic | 49.0 | 17.6 | 25.5 | 7.8 | 51 |
White | 54.9 | 13.4 | 18.4 | 13.2 | 461 |
No Race Specified | 37.1 | 21.1 | 28.6 | 13.1 | 213 |
d. I have confidence that I can pursue a complaint through informal or formal channels without fear of reprisal.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 50.2 | 13.0 | 28.0 | 8.7 | 860 |
Divisions and Large Offices | 0.0 | 47.9 | 13.7 | 29.4 | 9.0 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 49.3 | 9.6 | 24.7 | 16.4 | 73 |
Supervision - Midwest Region | 0.0 | 46.8 | 21.5 | 22.8 | 8.9 | 79 |
Supervision - Northeast Region | 0.0 | 42.9 | 10.2 | 38.8 | 8.2 | 49 |
Supervision - Southeast Region | 0.0 | 42.9 | 10.4 | 36.4 | 10.4 | 77 |
Supervision - West Region | 0.0 | 51.4 | 13.9 | 29.2 | 5.6 | 72 |
Other SEFL Respondents | 0.0 | 52.8 | 15.3 | 27.8 | 4.2 | 72 |
Operations Division | 0.0 | 48.4 | 16.3 | 28.0 | 7.3 | 246 |
Consumer Response | 0.0 | 44.3 | 20.3 | 29.1 | 6.3 | 79 |
Human Capital | 0.0 | 42.9 | 11.4 | 40.0 | 5.7 | 35 |
Technology & Innovation | 0.0 | 54.0 | 14.3 | 17.5 | 14.3 | 63 |
Other Operations Respondents | 0.0 | 50.7 | 15.9 | 30.4 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 3.6 | 32.1 | 0.0 | 28 |
External Affairs Division | 0.0 | 62.5 | 12.5 | 18.8 | 6.3 | 16 |
Legal Division | 0.0 | 61.5 | 10.3 | 17.9 | 10.3 | 39 |
Other | 0.0 | 54.2 | 8.3 | 33.3 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 56.8 | 4.1 | 23.0 | 16.2 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 18.2 | 36.4 | 9.1 | 11 |
Gender | 0.0 | 49.1 | 11.2 | 30.9 | 8.8 | 330 |
Female | ||||||
Male | 0.0 | 57.5 | 11.7 | 21.8 | 9.0 | 409 |
No Gender specified | 0.0 | 28.3 | 19.6 | 45.7 | 6.5 | 92 |
Selected ‘no response’ | 0.0 | 31.0 | 31.0 | 27.6 | 10.3 | 29 |
Age | 0.0 | 51.6 | 10.9 | 28.5 | 9.1 | 386 |
<40 | ||||||
40+ | 0.0 | 51.8 | 13.1 | 26.8 | 8.3 | 436 |
Selected ‘no response’ | 0.0 | 18.4 | 34.2 | 36.8 | 10.5 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 44.9 | 4.1 | 32.7 | 18.4 | 49 |
Asian | |||||
Black | 47.2 | 17.1 | 32.5 | 3.3 | 123 |
Hispanic | 56.9 | 9.8 | 27.5 | 5.9 | 51 |
White | 59.3 | 8.5 | 23.1 | 9.2 | 459 |
No Race Specified | 32.7 | 22.0 | 36.0 | 9.3 | 214 |
e. I have confidence that I can disclose a suspected violation of any law, rule, or regulation committed by a CFPB supervisor, manager or executive without fear of reprisal.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 53.8 | 13.0 | 24.4 | 8.7 | 859 |
Divisions and Large Offices | 0.0 | 51.4 | 13.3 | 26.2 | 9.0 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 53.4 | 4.1 | 23.3 | 19.2 | 73 |
Supervision - Midwest Region | 0.0 | 48.7 | 20.5 | 20.5 | 10.3 | 78 |
Supervision - Northeast Region | 0.0 | 51.0 | 14.3 | 28.6 | 6.1 | 49 |
Supervision - Southeast Region | 0.0 | 47.4 | 11.8 | 32.9 | 7.9 | 76 |
Supervision - West Region | 0.0 | 50.0 | 13.9 | 29.2 | 6.9 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 15.3 | 23.6 | 2.8 | 72 |
Operations Division | 0.0 | 51.2 | 16.5 | 24.2 | 8.1 | 248 |
Consumer Response | 0.0 | 45.7 | 18.5 | 28.4 | 7.4 | 81 |
Human Capital | 0.0 | 51.4 | 8.6 | 34.3 | 5.7 | 35 |
Technology & Innovation | 0.0 | 60.3 | 15.9 | 7.9 | 15.9 | 63 |
Other Operations Respondents | 0.0 | 49.3 | 18.8 | 29.0 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 7.1 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 68.8 | 18.8 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 64.1 | 7.7 | 20.5 | 7.7 | 39 |
Other | 0.0 | 58.3 | 4.2 | 33.3 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 63.0 | 6.8 | 15.1 | 15.1 | 73 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 36.4 | 18.2 | 11 |
Gender | 0.0 | 50.8 | 10.6 | 29.6 | 9.1 | 331 |
Female | ||||||
Male | 0.0 | 61.7 | 13.0 | 16.2 | 9.1 | 407 |
No Gender specified | 0.0 | 31.5 | 19.6 | 41.3 | 7.6 | 92 |
Selected ‘no response’ | 0.0 | 48.3 | 20.7 | 27.6 | 3.4 | 29 |
Age | 0.0 | 56.2 | 12.4 | 21.5 | 9.8 | 386 |
<40 | ||||||
40+ | 0.0 | 54.7 | 12.2 | 25.3 | 7.8 | 435 |
Selected ‘no response’ | 0.0 | 18.4 | 28.9 | 44.7 | 7.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 42.9 | 16.3 | 22.4 | 18.4 | 49 |
Asian | |||||
Black | 49.2 | 16.9 | 31.5 | 2.4 | 124 |
Hispanic | 58.8 | 13.7 | 21.6 | 5.9 | 51 |
White | 63.8 | 8.9 | 17.9 | 9.4 | 459 |
No Race Specified | 36.3 | 19.8 | 35.4 | 8.5 | 212 |
f. I have confidence that I can depend on CFPB's employee union (Chapter 335 of the National Treasury Employees Union) as a source for assistance if I feel I have been treated unfairly.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 35.7 | 15.7 | 23.5 | 25.0 | 859 |
Divisions and Large Offices | 0.0 | 42.8 | 16.9 | 22.8 | 17.6 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 24.7 | 11.0 | 45.2 | 19.2 | 73 |
Supervision - Midwest Region | 0.0 | 44.3 | 27.8 | 17.7 | 10.1 | 79 |
Supervision - Northeast Region | 0.0 | 53.1 | 14.3 | 14.3 | 18.4 | 49 |
Supervision - Southeast Region | 0.0 | 44.7 | 18.4 | 19.7 | 17.1 | 76 |
Supervision - West Region | 0.0 | 58.3 | 8.3 | 18.1 | 15.3 | 72 |
Other SEFL Respondents | 0.0 | 34.7 | 19.4 | 19.4 | 26.4 | 72 |
Operations Division | 0.0 | 29.4 | 17.7 | 17.7 | 35.1 | 248 |
Consumer Response | 0.0 | 34.6 | 17.3 | 23.5 | 24.7 | 81 |
Human Capital | 0.0 | 5.7 | 14.3 | 8.6 | 71.4 | 35 |
Technology & Innovation | 0.0 | 41.3 | 19.0 | 12.7 | 27.0 | 63 |
Other Operations Respondents | 0.0 | 24.6 | 18.8 | 20.3 | 36.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 39.3 | 17.9 | 25.0 | 17.9 | 28 |
External Affairs Division | 0.0 | 33.3 | 20.0 | 26.7 | 20.0 | 15 |
Legal Division | 0.0 | 23.1 | 7.7 | 30.8 | 38.5 | 39 |
Other | 0.0 | 30.4 | 8.7 | 26.1 | 34.8 | 23 |
Research, Markets and Regulations Division | 0.0 | 24.3 | 9.5 | 39.2 | 27.0 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 0.0 | 36.4 | 27.3 | 11 |
Gender | 0.0 | 31.0 | 13.3 | 25.3 | 30.4 | 332 |
Female | ||||||
Male | 0.0 | 38.8 | 18.4 | 20.6 | 22.1 | 407 |
No Gender specified | 0.0 | 33.0 | 14.3 | 28.6 | 24.2 | 91 |
Selected ‘no response’ | 0.0 | 55.2 | 10.3 | 27.6 | 6.9 | 29 |
Age | 0.0 | 34.9 | 16.1 | 27.1 | 21.9 | 384 |
<40 | ||||||
40+ | 0.0 | 37.5 | 14.4 | 20.1 | 27.9 | 437 |
Selected ‘no response’ | 0.0 | 23.7 | 26.3 | 26.3 | 23.7 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 40.8 | 8.2 | 24.5 | 26.5 | 49 |
Asian | |||||
Black | 42.3 | 17.1 | 17.9 | 22.8 | 123 |
Hispanic | 33.3 | 21.6 | 23.5 | 21.6 | 51 |
White | 35.0 | 13.5 | 23.5 | 28.0 | 460 |
No Race Specified | 33.0 | 19.8 | 25.9 | 21.2 | 212 |
11. Do you feel you have personally experienced discrimination at CFPB?
Non-responses |
Yes |
No |
Don't know or unsure | Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
CFPB-Wide | 0.0 | 17.6 | 67.2 | 15.2 | 860 |
Divisions and Large Offices | 0.0 | 18.5 | 65.1 | 16.4 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | |||||
Enforcement | 0.0 | 22.5 | 66.2 | 11.3 | 71 |
Supervision - Midwest Region | 0.0 | 16.5 | 69.6 | 13.9 | 79 |
Supervision - Northeast Region | 0.0 | 16.0 | 60.0 | 24.0 | 50 |
Supervision - Southeast Region | 0.0 | 20.8 | 62.3 | 16.9 | 77 |
Supervision - West Region | 0.0 | 12.5 | 69.4 | 18.1 | 72 |
Other SEFL Respondents | 0.0 | 22.2 | 61.1 | 16.7 | 72 |
Operations Division | 0.0 | 17.0 | 64.4 | 18.6 | 247 |
Consumer Response | 0.0 | 25.9 | 54.3 | 19.8 | 81 |
Human Capital | 0.0 | 11.8 | 58.8 | 29.4 | 34 |
Technology & Innovation | 0.0 | 11.1 | 76.2 | 12.7 | 63 |
Other Operations Respondents | 0.0 | 14.5 | 68.1 | 17.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 25.0 | 57.1 | 17.9 | 28 |
External Affairs Division | 0.0 | 12.5 | 81.3 | 6.3 | 16 |
Legal Division | 0.0 | 12.8 | 74.4 | 12.8 | 39 |
Other | 0.0 | 29.2 | 70.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 9.5 | 83.8 | 6.8 | 74 |
Selected ‘no response’ | 0.0 | 27.3 | 72.7 | 0.0 | 11 |
Gender | 0.0 | 24.8 | 59.5 | 15.7 | 331 |
Female | |||||
Male | 0.0 | 10.5 | 76.7 | 12.7 | 408 |
No Gender specified | 0.0 | 22.8 | 56.5 | 20.7 | 92 |
Selected ‘no response’ | 0.0 | 17.2 | 55.2 | 27.6 | 29 |
Age | 0.0 | 14.2 | 71.1 | 14.7 | 387 |
<40 | |||||
40+ | 0.0 | 20.2 | 64.4 | 15.4 | 436 |
Selected ‘no response’ | 0.0 | 21.6 | 59.5 | 18.9 | 37 |
Yes |
No |
Don't know or unsure |
Number of respondents | |
---|---|---|---|---|
% | % | % | ||
Race/Ethnicity | 24.5 | 53.1 | 22.4 | 49 |
Asian | ||||
Black | 26.8 | 57.7 | 15.4 | 123 |
Hispanic | 15.7 | 68.6 | 15.7 | 51 |
White | 12.4 | 76.7 | 10.9 | 459 |
No Race Specified | 22.4 | 54.7 | 22.9 | 214 |
11A. On what basis do you feel that you were discriminated?
1. Gender (including pregnancy)
2. Race or ethnicity
3. National origin
4. Religion
5. Age
6. Cultural background
7. Disability
8. Sexual orientation
9. Gender identity
10. Prior complaint activity
11. Other (please specify below)
If you identified another basis of discrimination above, what was the basis?
11B. Which of the following actions, if any, did you take?
1. I took no action
2. I attempted to resolve the issue informally with my supervisor or other managers
3. I sought advice from the employee union
4. I sought and received counseling from an EEO counselor
5. I entered into Alternative Dispute Resolution proceedings
6. I filed a formal EEO complaint
7. I filed a grievance
8. Other (please specify below)
If you took another action above, what was the action?
12. Have you pursued one or more complaints through the informal and/or formal EEO process within CFPB or assisted a CFPB employee with the EEO process as a union or personal representative?
1. Yes - I personally filed one or more formal EEO complaints.
2. Yes - I personally pursued a complaint through the informal EEO process (e.g., EEO counseling, Alternative Dispute Resolution)
3. Yes - As a union or personal representative, I assisted another employee with the EEO complaint process.
4. No
5. Don't know
12A. Do you agree or disagree with the following statements regarding your experience with the EEO complaint process?
a. I was able to locate or obtain important information on the EEO process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 66.7 | 13.3 | 20.0 | 0.0 | 45 |
b. CFPB's EEO office responded to my questions in a timely manner.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 66.7 | 4.4 | 26.7 | 2.2 | 45 |
c. CFPB's EEO office processed the complaint(s) in an efficient manner.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 55.6 | 6.7 | 35.6 | 2.2 | 45 |
d. CFPB's EEO office is a neutral party in the complaint process which is independent of CFPB's Legal Division and others in CFPB who have conflicting or competing interests.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 28.9 | 15.6 | 51.1 | 4.4 | 45 |
e. I have confidence that CFPB's EEO office took appropriate steps to maintain the confidentiality of the complaint(s) and the identity of each complainant.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 40.4 | 23.4 | 34.0 | 2.1 | 47 |
f. I have confidence that managers, Human Capital employees and others with a need to know about the EEO complaint(s) did not inappropriately share information about the complaint(s) with others without a need to know.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 23.4 | 17.0 | 55.3 | 4.3 | 47 |
g. CFPB management made a good faith effort to resolve the complaint(s) informally, such as through Alternative Dispute Resolution.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 15.2 | 8.7 | 71.7 | 4.3 | 46 |
h. I have confidence that CFPB managers have not retaliated against me for filing an EEO complaint or assisting another employee with the EEO process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 13.0 | 13.0 | 69.6 | 4.3 | 46 |
i. Managers and supervisors respected the rights of employees to use official time to work on an EEO complaint and engage in the EEO process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 17.4 | 23.9 | 54.3 | 4.3 | 46 |
13. Have you filed one or more grievances or served as a union or personal representative for an employee who filed a grievance?
1. Yes, I personally filed one or more negotiated grievances (for bargaining unit employees).
2. Yes, I personally filed one or more administrative grievances (for employees outside the bargaining unit).
3. Yes, I personally filed one or more grievances but I'm not sure what type of grievance.
4. Yes, I have served as a union or personal representative for an employee who filed a grievance.
5. No
6. Don't know
13A. Do you agree or disagree with the following statements regarding your experience with the grievance process?
a. I was able to locate or obtain important information on the grievance process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 56.4 | 10.3 | 33.3 | 0.0 | 78 |
b. CFPB's Employee and Labor Relations Office responded to my questions in a timely manner.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 29.5 | 10.3 | 57.7 | 2.6 | 78 |
c. CFPB's Employee and Labor Relations Office processed the grievance(s) in an efficient manner.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 24.4 | 7.7 | 61.5 | 6.4 | 78 |
d. CFPB management made a good faith effort to resolve the complaint(s) informally, such as through Alternative Dispute Resolution.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 14.3 | 9.1 | 71.4 | 5.2 | 77 |
e. I have confidence that managers, Human Capital employees and others with a need to know about the grievance(s) did not inappropriately share information about the complaint(s) with others without a need to know.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 23.1 | 17.9 | 43.6 | 15.4 | 78 |
f. I have confidence that CFPB managers have not retaliated against me for filing a grievance or assisting someone in the grievance process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 26.9 | 17.9 | 47.4 | 7.7 | 78 |
g. Managers and supervisors respected the rights of employees to use official time to work on a grievance and engage in the grievance process.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 27.3 | 24.7 | 32.5 | 15.6 | 77 |
14. Do you believe you have you personally experienced or observed retaliation against a CFPB employee by a supervisor or manager in your division/office?
1. Yes, I personally experienced retaliation by a supervisor or manager in my division/office.
2. Yes, I have observed retaliation against another CFPB employee in my division/office.
3. No
4. Don't know
14A. What form(s) did this retaliation take?
1. Lower performance rating
2. Removal or reassignment of job duties
3. Being excluded from team meetings or activities
4. Denial of a promotion
5. Unusual scrutiny of compliance with leave or other policies
6. Other (please specify below)
If you identified another form of retaliation above, what was it?
14B. To the best of your recollection, in what calendar years did the retaliation occur?
1. 2011
2. 2012
3. 2013
4. 2014
5. 2015
15. If there are any other issues, details, or information concerning your experiences with CFPB's complaint processes, discrimination, retaliation or unfair treatment that you would like us to know about, please use the space below to provide that information.
Section IV: Leadership, Management and Communication
16. Do you agree or disagree with the following statements on "first-line" supervisors in your current office? (Reminder: First-line supervisors have responsibilities for employees' performance appraisals and approval of their leave, but do not supervise other supervisors.)
a. First-line supervisors in my office have the skills and experience needed to effectively manage and develop their direct reports.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.7 | 9.5 | 23.5 | 2.3 | 861 |
Divisions and Large Offices | 0.0 | 63.3 | 8.1 | 25.8 | 2.8 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.9 | 5.5 | 21.9 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 68.4 | 8.9 | 20.3 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 60.0 | 8.0 | 30.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 58.4 | 11.7 | 27.3 | 2.6 | 77 |
Supervision - West Region | 0.0 | 61.1 | 6.9 | 25.0 | 6.9 | 72 |
Other SEFL Respondents | 0.0 | 60.6 | 7.0 | 32.4 | 0.0 | 71 |
Operations Division | 0.0 | 66.9 | 11.7 | 19.0 | 2.4 | 248 |
Consumer Response | 0.0 | 63.0 | 12.3 | 24.7 | 0.0 | 81 |
Human Capital | 0.0 | 62.9 | 11.4 | 25.7 | 0.0 | 35 |
Technology & Innovation | 0.0 | 66.7 | 12.7 | 12.7 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 73.9 | 10.1 | 14.5 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 25.0 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 62.5 | 18.8 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 71.1 | 2.6 | 26.3 | 0.0 | 38 |
Other | 0.0 | 54.2 | 0.0 | 45.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.9 | 9.5 | 20.3 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 63.6 | 9.1 | 18.2 | 9.1 | 11 |
Gender | 0.0 | 64.5 | 6.9 | 26.2 | 2.4 | 332 |
Female | ||||||
Male | 0.0 | 70.8 | 10.5 | 16.9 | 1.7 | 408 |
No Gender specified | 0.0 | 39.1 | 12.0 | 43.5 | 5.4 | 92 |
Selected ‘no response’ | 0.0 | 62.1 | 17.2 | 20.7 | 0.0 | 29 |
Age | 0.0 | 64.9 | 9.6 | 23.0 | 2.6 | 387 |
<40 | ||||||
40+ | 0.0 | 66.5 | 8.9 | 22.5 | 2.1 | 436 |
Selected ‘no response’ | 0.0 | 42.1 | 15.8 | 39.5 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 69.4 | 6.1 | 24.5 | 0 | 49 |
Asian | |||||
Black | 65.0 | 8.9 | 25.2 | 0.8 | 123 |
Hispanic | 64.7 | 9.8 | 23.5 | 2.0 | 51 |
White | 70.2 | 9.1 | 18.7 | 2.0 | 460 |
No Race Specified | 50.9 | 12.6 | 32.2 | 4.2 | 214 |
b. First-line supervisors in my office devote sufficient time to managing and developing people.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 53.0 | 12.2 | 31.4 | 3.4 | 858 |
Divisions and Large Offices | 0.0 | 48.7 | 11.9 | 34.8 | 4.5 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 55.6 | 12.5 | 25.0 | 6.9 | 72 |
Supervision - Midwest Region | 0.0 | 44.9 | 14.1 | 37.2 | 3.8 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 8.0 | 40.0 | 6.0 | 50 |
Supervision - Southeast Region | 0.0 | 45.3 | 13.3 | 40.0 | 1.3 | 75 |
Supervision - West Region | 0.0 | 51.4 | 6.9 | 33.3 | 8.3 | 72 |
Other SEFL Respondents | 0.0 | 48.6 | 15.3 | 34.7 | 1.4 | 72 |
Operations Division | 0.0 | 55.5 | 15.4 | 26.7 | 2.4 | 247 |
Consumer Response | 0.0 | 54.3 | 13.6 | 32.1 | 0.0 | 81 |
Human Capital | 0.0 | 37.1 | 17.1 | 42.9 | 2.9 | 35 |
Technology & Innovation | 0.0 | 55.6 | 14.3 | 25.4 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 66.2 | 17.6 | 13.2 | 2.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 17.9 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 62.5 | 12.5 | 25.0 | 0.0 | 16 |
Legal Division | 0.0 | 66.7 | 7.7 | 20.5 | 5.1 | 39 |
Other | 0.0 | 54.2 | 0.0 | 45.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 58.1 | 8.1 | 32.4 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 54.2 | 11.4 | 30.4 | 3.9 | 332 |
Female | ||||||
Male | 0.0 | 58.7 | 11.3 | 27.3 | 2.7 | 407 |
No Gender specified | 0.0 | 31.1 | 16.7 | 46.7 | 5.6 | 90 |
Selected ‘no response’ | 0.0 | 27.6 | 20.7 | 51.7 | 0.0 | 29 |
Age | 0.0 | 53.6 | 11.9 | 31.3 | 3.1 | 386 |
<40 | ||||||
40+ | 0.0 | 54.9 | 11.3 | 30.1 | 3.7 | 435 |
Selected ‘no response’ | 0.0 | 24.3 | 27.0 | 45.9 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 58.3 | 14.6 | 27.1 | 0 | 48 |
Asian | |||||
Black | 52.4 | 16.1 | 29.8 | 1.6 | 124 |
Hispanic | 60.8 | 5.9 | 33.3 | 0 | 51 |
White | 59.3 | 8.7 | 28.7 | 3.3 | 460 |
No Race Specified | 37.9 | 17.5 | 38.9 | 5.7 | 211 |
c. First-line supervisors in my office maintain high standards of honesty and integrity.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 72.4 | 12.9 | 11.5 | 3.3 | 854 |
Divisions and Large Offices | 0.0 | 69.9 | 13.1 | 11.9 | 5.0 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 83.6 | 5.5 | 6.8 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 62.3 | 15.6 | 13.0 | 9.1 | 77 |
Supervision - Northeast Region | 0.0 | 64.0 | 18.0 | 14.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 65.8 | 17.1 | 13.2 | 3.9 | 76 |
Supervision - West Region | 0.0 | 70.4 | 11.3 | 11.3 | 7.0 | 71 |
Other SEFL Respondents | 0.0 | 72.2 | 12.5 | 13.9 | 1.4 | 72 |
Operations Division | 0.0 | 72.1 | 15.2 | 11.5 | 1.2 | 244 |
Consumer Response | 0.0 | 64.6 | 19.0 | 16.5 | 0.0 | 79 |
Human Capital | 0.0 | 68.6 | 11.4 | 20.0 | 0.0 | 35 |
Technology & Innovation | 0.0 | 75.8 | 14.5 | 4.8 | 4.8 | 62 |
Other Operations Respondents | 0.0 | 79.4 | 13.2 | 7.4 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 14.3 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 84.2 | 5.3 | 5.3 | 5.3 | 38 |
Other | 0.0 | 66.7 | 12.5 | 20.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 83.8 | 6.8 | 8.1 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 72.7 | 9.1 | 9.1 | 9.1 | 11 |
Gender | 0.0 | 72.3 | 12.5 | 12.5 | 2.7 | 329 |
Female | ||||||
Male | 0.0 | 78.3 | 10.1 | 8.1 | 3.5 | 405 |
No Gender specified | 0.0 | 50.5 | 24.2 | 20.9 | 4.4 | 91 |
Selected ‘no response’ | 0.0 | 58.6 | 20.7 | 17.2 | 3.4 | 29 |
Age | 0.0 | 74.8 | 12.2 | 10.4 | 2.6 | 385 |
<40 | ||||||
40+ | 0.0 | 71.8 | 12.3 | 12.0 | 3.9 | 432 |
Selected ‘no response’ | 0.0 | 54.1 | 27.0 | 16.2 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 8.2 | 14.3 | 0 | 49 |
Asian | |||||
Black | 61.2 | 17.4 | 18.2 | 3.3 | 121 |
Hispanic | 74.0 | 16.0 | 10.0 | 0 | 50 |
White | 79.7 | 10.0 | 7.0 | 3.3 | 458 |
No Race Specified | 59.7 | 19.0 | 17.1 | 4.3 | 211 |
d. First-line supervisors in my office are held accountable for achieving results that help CFPB meet its goals and priorities.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 60.0 | 11.5 | 15.2 | 13.3 | 860 |
Divisions and Large Offices | 0.0 | 55.9 | 12.1 | 17.3 | 14.7 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 56.2 | 11.0 | 13.7 | 19.2 | 73 |
Supervision - Midwest Region | 0.0 | 51.9 | 15.2 | 16.5 | 16.5 | 79 |
Supervision - Northeast Region | 0.0 | 53.1 | 12.2 | 22.4 | 12.2 | 49 |
Supervision - Southeast Region | 0.0 | 54.5 | 13.0 | 18.2 | 14.3 | 77 |
Supervision - West Region | 0.0 | 61.1 | 12.5 | 12.5 | 13.9 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 8.3 | 22.2 | 11.1 | 72 |
Operations Division | 0.0 | 62.3 | 12.6 | 16.2 | 8.9 | 247 |
Consumer Response | 0.0 | 61.7 | 9.9 | 21.0 | 7.4 | 81 |
Human Capital | 0.0 | 51.4 | 11.4 | 28.6 | 8.6 | 35 |
Technology & Innovation | 0.0 | 56.5 | 19.4 | 11.3 | 12.9 | 62 |
Other Operations Respondents | 0.0 | 73.9 | 10.1 | 8.7 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 63.0 | 22.2 | 3.7 | 11.1 | 27 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 61.5 | 7.7 | 5.1 | 25.6 | 39 |
Other | 0.0 | 70.8 | 0.0 | 25.0 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 62.2 | 6.8 | 9.5 | 21.6 | 74 |
Selected ‘no response’ | 0.0 | 63.6 | 27.3 | 9.1 | 0.0 | 11 |
Gender | 0.0 | 61.6 | 8.8 | 16.0 | 13.6 | 331 |
Female | ||||||
Male | 0.0 | 63.0 | 12.0 | 12.3 | 12.7 | 408 |
No Gender specified | 0.0 | 43.5 | 17.4 | 25.0 | 14.1 | 92 |
Selected ‘no response’ | 0.0 | 51.7 | 17.2 | 17.2 | 13.8 | 29 |
Age | 0.0 | 59.7 | 10.9 | 15.8 | 13.7 | 387 |
<40 | ||||||
40+ | 0.0 | 61.8 | 11.7 | 13.8 | 12.6 | 435 |
Selected ‘no response’ | 0.0 | 42.1 | 15.8 | 26.3 | 15.8 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 73.5 | 4.1 | 16.3 | 6.1 | 49 |
Asian | |||||
Black | 59.3 | 11.4 | 19.5 | 9.8 | 123 |
Hispanic | 62.0 | 4.0 | 24.0 | 10.0 | 50 |
White | 63.2 | 10.5 | 11.5 | 14.8 | 459 |
No Race Specified | 49.1 | 17.3 | 19.6 | 14.0 | 214 |
e. First-line supervisors in my office are held accountable for how they manage and develop their direct reports.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 43.5 | 13.7 | 25.9 | 16.9 | 856 |
Divisions and Large Offices | 0.0 | 40.5 | 13.7 | 26.9 | 18.9 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 42.0 | 7.2 | 24.6 | 26.1 | 69 |
Supervision - Midwest Region | 0.0 | 35.9 | 16.7 | 24.4 | 23.1 | 78 |
Supervision - Northeast Region | 0.0 | 42.0 | 18.0 | 28.0 | 12.0 | 50 |
Supervision - Southeast Region | 0.0 | 39.0 | 16.9 | 28.6 | 15.6 | 77 |
Supervision - West Region | 0.0 | 43.7 | 12.7 | 23.9 | 19.7 | 71 |
Other SEFL Respondents | 0.0 | 41.7 | 11.1 | 31.9 | 15.3 | 72 |
Operations Division | 0.0 | 48.2 | 15.0 | 24.7 | 12.1 | 247 |
Consumer Response | 0.0 | 48.1 | 14.8 | 28.4 | 8.6 | 81 |
Human Capital | 0.0 | 34.3 | 14.3 | 40.0 | 11.4 | 35 |
Technology & Innovation | 0.0 | 43.5 | 16.1 | 21.0 | 19.4 | 62 |
Other Operations Respondents | 0.0 | 59.4 | 14.5 | 15.9 | 10.1 | 69 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 17.9 | 25.0 | 14.3 | 28 |
External Affairs Division | 0.0 | 56.3 | 25.0 | 12.5 | 6.3 | 16 |
Legal Division | 0.0 | 48.7 | 7.7 | 17.9 | 25.6 | 39 |
Other | 0.0 | 50.0 | 4.2 | 41.7 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 37.8 | 9.5 | 27.0 | 25.7 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 27.3 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 41.8 | 10.9 | 29.7 | 17.6 | 330 |
Female | ||||||
Male | 0.0 | 48.5 | 14.0 | 20.7 | 16.7 | 406 |
No Gender specified | 0.0 | 30.8 | 19.8 | 33.0 | 16.5 | 91 |
Selected ‘no response’ | 0.0 | 31.0 | 20.7 | 34.5 | 13.8 | 29 |
Age | 0.0 | 41.7 | 15.1 | 26.0 | 17.2 | 384 |
<40 | ||||||
40+ | 0.0 | 46.8 | 12.7 | 24.0 | 16.6 | 434 |
Selected ‘no response’ | 0.0 | 23.7 | 10.5 | 47.4 | 18.4 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 53.1 | 10.2 | 28.6 | 8.2 | 49 |
Asian | |||||
Black | 45.1 | 14.8 | 27.9 | 12.3 | 122 |
Hispanic | 45.1 | 3.9 | 33.3 | 17.6 | 51 |
White | 45.2 | 12.3 | 22.6 | 20.0 | 456 |
No Race Specified | 34.7 | 17.8 | 31.5 | 16.0 | 213 |
f. Over the past 12 months, CFPB staff in my current office left because they were dissatisfied with a first-line supervisor.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 32.9 | 10.6 | 27.5 | 29.0 | 859 |
Divisions and Large Offices | 0.0 | 38.8 | 11.4 | 21.2 | 28.6 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 46.6 | 5.5 | 15.1 | 32.9 | 73 |
Supervision - Midwest Region | 0.0 | 42.3 | 12.8 | 15.4 | 29.5 | 78 |
Supervision - Northeast Region | 0.0 | 48.0 | 8.0 | 20.0 | 24.0 | 50 |
Supervision - Southeast Region | 0.0 | 32.9 | 14.5 | 18.4 | 34.2 | 76 |
Supervision - West Region | 0.0 | 36.6 | 14.1 | 26.8 | 22.5 | 71 |
Other SEFL Respondents | 0.0 | 29.2 | 12.5 | 31.9 | 26.4 | 72 |
Operations Division | 0.0 | 31.6 | 10.9 | 27.5 | 30.0 | 247 |
Consumer Response | 0.0 | 36.3 | 13.8 | 26.3 | 23.8 | 80 |
Human Capital | 0.0 | 51.4 | 11.4 | 14.3 | 22.9 | 35 |
Technology & Innovation | 0.0 | 25.4 | 12.7 | 15.9 | 46.0 | 63 |
Other Operations Respondents | 0.0 | 21.7 | 5.8 | 46.4 | 26.1 | 69 |
Consumer Education and Engagement Division | 0.0 | 14.3 | 10.7 | 50.0 | 25.0 | 28 |
External Affairs Division | 0.0 | 31.3 | 6.3 | 43.8 | 18.8 | 16 |
Legal Division | 0.0 | 28.2 | 5.1 | 41.0 | 25.6 | 39 |
Other | 0.0 | 25.0 | 16.7 | 37.5 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 18.9 | 5.4 | 37.8 | 37.8 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 18.2 | 45.5 | 18.2 | 11 |
Gender | 0.0 | 31.6 | 12.3 | 25.9 | 30.1 | 332 |
Female | ||||||
Male | 0.0 | 33.7 | 8.8 | 29.2 | 28.3 | 407 |
No Gender specified | 0.0 | 34.1 | 9.9 | 28.6 | 27.5 | 91 |
Selected ‘no response’ | 0.0 | 34.5 | 17.2 | 17.2 | 31.0 | 29 |
Age | 0.0 | 38.3 | 8.3 | 24.9 | 28.5 | 386 |
<40 | ||||||
40+ | 0.0 | 28.3 | 12.0 | 29.7 | 30.1 | 435 |
Selected ‘no response’ | 0.0 | 31.6 | 18.4 | 28.9 | 21.1 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 30.6 | 12.2 | 24.5 | 32.7 | 49 |
Asian | |||||
Black | 32.5 | 17.1 | 28.5 | 22.0 | 123 |
Hispanic | 35.3 | 5.9 | 23.5 | 35.3 | 51 |
White | 31.7 | 6.7 | 26.5 | 35.0 | 460 |
No Race Specified | 37.3 | 14.2 | 27.8 | 20.8 | 212 |
17. Do you agree or disagree with the following statements on managers in your current office below the head of your office? (Note: Managers are individuals who supervise one or more supervisors or managers. Managers do not include first-line supervisors. If the only manager in your office is the office head, please respond "Not applicable / No basis to judge".)
a. Managers in my office have the skills and experience needed to effectively manage and develop the supervisors/managers who report to them.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 51.2 | 9.7 | 22.2 | 16.9 | 857 |
Divisions and Large Offices | 0.0 | 53.3 | 9.3 | 22.2 | 15.1 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 51.4 | 8.3 | 30.6 | 9.7 | 72 |
Supervision - Midwest Region | 0.0 | 50.6 | 11.7 | 19.5 | 18.2 | 77 |
Supervision - Northeast Region | 0.0 | 58.0 | 10.0 | 22.0 | 10.0 | 50 |
Supervision - Southeast Region | 0.0 | 51.9 | 11.7 | 23.4 | 13.0 | 77 |
Supervision - West Region | 0.0 | 68.6 | 5.7 | 11.4 | 14.3 | 70 |
Other SEFL Respondents | 0.0 | 41.7 | 8.3 | 26.4 | 23.6 | 72 |
Operations Division | 0.0 | 50.0 | 11.7 | 22.6 | 15.7 | 248 |
Consumer Response | 0.0 | 54.3 | 9.9 | 29.6 | 6.2 | 81 |
Human Capital | 0.0 | 57.1 | 2.9 | 31.4 | 8.6 | 35 |
Technology & Innovation | 0.0 | 39.7 | 20.6 | 20.6 | 19.0 | 63 |
Other Operations Respondents | 0.0 | 50.7 | 10.1 | 11.6 | 27.5 | 69 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 14.3 | 25.0 | 17.9 | 28 |
External Affairs Division | 0.0 | 60.0 | 6.7 | 13.3 | 20.0 | 15 |
Legal Division | 0.0 | 66.7 | 2.6 | 15.4 | 15.4 | 39 |
Other | 0.0 | 33.3 | 0.0 | 37.5 | 29.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 44.6 | 9.5 | 20.3 | 25.7 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 18.2 | 18.2 | 27.3 | 11 |
Gender | 0.0 | 49.4 | 6.4 | 24.2 | 20.0 | 330 |
Female | ||||||
Male | 0.0 | 56.7 | 11.3 | 16.7 | 15.3 | 406 |
No Gender specified | 0.0 | 35.9 | 13.0 | 37.0 | 14.1 | 92 |
Selected ‘no response’ | 0.0 | 44.8 | 13.8 | 27.6 | 13.8 | 29 |
Age | 0.0 | 48.6 | 10.3 | 21.7 | 19.4 | 387 |
<40 | ||||||
40+ | 0.0 | 55.3 | 8.6 | 21.1 | 15.0 | 432 |
Selected ‘no response’ | 0.0 | 31.6 | 15.8 | 39.5 | 13.2 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 46.9 | 8.2 | 24.5 | 20.4 | 49 |
Asian | |||||
Black | 49.6 | 10.6 | 25.2 | 14.6 | 123 |
Hispanic | 56.0 | 10.0 | 18.0 | 16.0 | 50 |
White | 55.6 | 8.3 | 17.5 | 18.6 | 457 |
No Race Specified | 41.3 | 14.1 | 28.6 | 16.0 | 213 |
b. Managers in my office devote sufficient time to managing and developing the supervisors/managers who report to them.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 36.7 | 11.9 | 24.4 | 26.9 | 855 |
Divisions and Large Offices | 0.0 | 35.7 | 14.1 | 23.3 | 26.9 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 31.9 | 11.1 | 29.2 | 27.8 | 72 |
Supervision - Midwest Region | 0.0 | 31.2 | 20.8 | 19.5 | 28.6 | 77 |
Supervision - Northeast Region | 0.0 | 42.0 | 16.0 | 24.0 | 18.0 | 50 |
Supervision - Southeast Region | 0.0 | 35.5 | 14.5 | 22.4 | 27.6 | 76 |
Supervision - West Region | 0.0 | 44.3 | 10.0 | 18.6 | 27.1 | 70 |
Other SEFL Respondents | 0.0 | 31.9 | 12.5 | 26.4 | 29.2 | 72 |
Operations Division | 0.0 | 39.3 | 10.5 | 27.5 | 22.7 | 247 |
Consumer Response | 0.0 | 43.2 | 13.6 | 28.4 | 14.8 | 81 |
Human Capital | 0.0 | 34.3 | 0.0 | 48.6 | 17.1 | 35 |
Technology & Innovation | 0.0 | 25.4 | 15.9 | 30.2 | 28.6 | 63 |
Other Operations Respondents | 0.0 | 50.0 | 7.4 | 13.2 | 29.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 35.7 | 21.4 | 21.4 | 21.4 | 28 |
External Affairs Division | 0.0 | 53.3 | 13.3 | 13.3 | 20.0 | 15 |
Legal Division | 0.0 | 46.2 | 7.7 | 15.4 | 30.8 | 39 |
Other | 0.0 | 29.2 | 0.0 | 37.5 | 33.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 31.1 | 5.4 | 25.7 | 37.8 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 18.2 | 18.2 | 45.5 | 11 |
Gender | 0.0 | 36.0 | 10.0 | 25.4 | 28.7 | 331 |
Female | ||||||
Male | 0.0 | 41.0 | 12.6 | 20.0 | 26.4 | 405 |
No Gender specified | 0.0 | 24.4 | 14.4 | 36.7 | 24.4 | 90 |
Selected ‘no response’ | 0.0 | 24.1 | 17.2 | 37.9 | 20.7 | 29 |
Age | 0.0 | 36.4 | 12.7 | 21.7 | 29.2 | 387 |
<40 | ||||||
40+ | 0.0 | 39.1 | 10.9 | 24.7 | 25.3 | 430 |
Selected ‘no response’ | 0.0 | 13.2 | 15.8 | 50.0 | 21.1 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 32.7 | 10.2 | 24.5 | 32.7 | 49 |
Asian | |||||
Black | 35.8 | 13.0 | 29.3 | 22.0 | 123 |
Hispanic | 44.0 | 8.0 | 28.0 | 20.0 | 50 |
White | 39.2 | 9.8 | 19.9 | 31.1 | 457 |
No Race Specified | 29.4 | 18.0 | 29.9 | 22.7 | 211 |
c. Managers in my office maintain high standards of honesty and integrity.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.4 | 11.6 | 14.5 | 14.5 | 850 |
Divisions and Large Offices | 0.0 | 60.9 | 12.0 | 15.3 | 11.8 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 70.4 | 7.0 | 15.5 | 7.0 | 71 |
Supervision - Midwest Region | 0.0 | 56.4 | 16.7 | 12.8 | 14.1 | 78 |
Supervision - Northeast Region | 0.0 | 56.0 | 18.0 | 18.0 | 8.0 | 50 |
Supervision - Southeast Region | 0.0 | 54.5 | 14.3 | 19.5 | 11.7 | 77 |
Supervision - West Region | 0.0 | 72.9 | 7.1 | 8.6 | 11.4 | 70 |
Other SEFL Respondents | 0.0 | 54.9 | 9.9 | 18.3 | 16.9 | 71 |
Operations Division | 0.0 | 56.7 | 14.3 | 15.1 | 13.9 | 245 |
Consumer Response | 0.0 | 56.8 | 18.5 | 18.5 | 6.2 | 81 |
Human Capital | 0.0 | 52.9 | 8.8 | 35.3 | 2.9 | 34 |
Technology & Innovation | 0.0 | 61.3 | 14.5 | 8.1 | 16.1 | 62 |
Other Operations Respondents | 0.0 | 54.4 | 11.8 | 7.4 | 26.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 46.4 | 17.9 | 17.9 | 17.9 | 28 |
External Affairs Division | 0.0 | 73.3 | 6.7 | 0.0 | 20.0 | 15 |
Legal Division | 0.0 | 67.6 | 2.7 | 10.8 | 18.9 | 37 |
Other | 0.0 | 37.5 | 0.0 | 33.3 | 29.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.1 | 8.2 | 4.1 | 20.5 | 73 |
Selected ‘no response’ | 0.0 | 45.5 | 9.1 | 18.2 | 27.3 | 11 |
Gender | 0.0 | 56.7 | 11.2 | 15.5 | 16.7 | 330 |
Female | ||||||
Male | 0.0 | 66.8 | 10.7 | 10.7 | 11.7 | 401 |
No Gender specified | 0.0 | 40.0 | 16.7 | 25.6 | 17.8 | 90 |
Selected ‘no response’ | 0.0 | 48.3 | 13.8 | 20.7 | 17.2 | 29 |
Age | 0.0 | 61.4 | 11.2 | 12.0 | 15.4 | 383 |
<40 | ||||||
40+ | 0.0 | 59.4 | 11.4 | 15.4 | 13.8 | 429 |
Selected ‘no response’ | 0.0 | 39.5 | 18.4 | 28.9 | 13.2 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 59.2 | 10.2 | 14.3 | 16.3 | 49 |
Asian | |||||
Black | 47.2 | 14.6 | 19.5 | 18.7 | 123 |
Hispanic | 58.0 | 14.0 | 16.0 | 12.0 | 50 |
White | 67.8 | 7.7 | 10.2 | 14.3 | 453 |
No Race Specified | 46.7 | 17.6 | 20.5 | 15.2 | 210 |
d. Managers in my office are held accountable for achieving results that help CFPB meet its goals and priorities.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 47.6 | 11.0 | 15.6 | 25.8 | 848 |
Divisions and Large Offices | 0.0 | 47.5 | 13.0 | 15.4 | 24.1 | 415 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 45.1 | 11.3 | 21.1 | 22.5 | 71 |
Supervision - Midwest Region | 0.0 | 44.9 | 20.5 | 11.5 | 23.1 | 78 |
Supervision - Northeast Region | 0.0 | 51.0 | 10.2 | 18.4 | 20.4 | 49 |
Supervision - Southeast Region | 0.0 | 42.1 | 15.8 | 15.8 | 26.3 | 76 |
Supervision - West Region | 0.0 | 60.9 | 8.7 | 8.7 | 21.7 | 69 |
Other SEFL Respondents | 0.0 | 43.1 | 9.7 | 18.1 | 29.2 | 72 |
Operations Division | 0.0 | 46.5 | 10.3 | 20.2 | 23.0 | 243 |
Consumer Response | 0.0 | 50.0 | 8.8 | 26.3 | 15.0 | 80 |
Human Capital | 0.0 | 48.6 | 0.0 | 37.1 | 14.3 | 35 |
Technology & Innovation | 0.0 | 39.3 | 19.7 | 13.1 | 27.9 | 61 |
Other Operations Respondents | 0.0 | 47.8 | 9.0 | 10.4 | 32.8 | 67 |
Consumer Education and Engagement Division | 0.0 | 46.4 | 17.9 | 3.6 | 32.1 | 28 |
External Affairs Division | 0.0 | 80.0 | 0.0 | 0.0 | 20.0 | 15 |
Legal Division | 0.0 | 41.0 | 10.3 | 7.7 | 41.0 | 39 |
Other | 0.0 | 45.8 | 0.0 | 29.2 | 25.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 52.1 | 5.5 | 8.2 | 34.2 | 73 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 18.2 | 36.4 | 11 |
Gender | 0.0 | 48.9 | 7.6 | 15.3 | 28.1 | 327 |
Female | ||||||
Male | 0.0 | 52.0 | 12.9 | 12.6 | 22.5 | 404 |
No Gender specified | 0.0 | 26.1 | 13.6 | 28.4 | 31.8 | 88 |
Selected ‘no response’ | 0.0 | 37.9 | 13.8 | 20.7 | 27.6 | 29 |
Age | 0.0 | 49.4 | 9.4 | 14.5 | 26.8 | 385 |
<40 | ||||||
40+ | 0.0 | 48.2 | 11.7 | 15.0 | 25.1 | 427 |
Selected ‘no response’ | 0.0 | 22.2 | 19.4 | 33.3 | 25.0 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 53.1 | 10.2 | 14.3 | 22.4 | 49 |
Asian | |||||
Black | 49.6 | 10.6 | 18.7 | 21.1 | 123 |
Hispanic | 58.0 | 4.0 | 18.0 | 20.0 | 50 |
White | 50.8 | 9.3 | 11.3 | 28.7 | 453 |
No Race Specified | 35.4 | 16.7 | 22.0 | 25.8 | 209 |
e. Managers in my office are held accountable for how they manage and develop the supervisors/managers who report to them.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 33.4 | 11.9 | 23.3 | 31.5 | 851 |
Divisions and Large Offices | 0.0 | 32.9 | 13.7 | 22.4 | 31.0 | 416 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 30.6 | 9.7 | 30.6 | 29.2 | 72 |
Supervision - Midwest Region | 0.0 | 33.8 | 16.9 | 19.5 | 29.9 | 77 |
Supervision - Northeast Region | 0.0 | 42.0 | 8.0 | 24.0 | 26.0 | 50 |
Supervision - Southeast Region | 0.0 | 26.0 | 20.8 | 22.1 | 31.2 | 77 |
Supervision - West Region | 0.0 | 44.9 | 11.6 | 11.6 | 31.9 | 69 |
Other SEFL Respondents | 0.0 | 23.9 | 12.7 | 26.8 | 36.6 | 71 |
Operations Division | 0.0 | 34.4 | 10.1 | 27.5 | 27.9 | 247 |
Consumer Response | 0.0 | 35.8 | 8.6 | 33.3 | 22.2 | 81 |
Human Capital | 0.0 | 28.6 | 2.9 | 48.6 | 20.0 | 35 |
Technology & Innovation | 0.0 | 30.2 | 15.9 | 22.2 | 31.7 | 63 |
Other Operations Respondents | 0.0 | 39.7 | 10.3 | 14.7 | 35.3 | 68 |
Consumer Education and Engagement Division | 0.0 | 28.6 | 21.4 | 14.3 | 35.7 | 28 |
External Affairs Division | 0.0 | 64.3 | 14.3 | 7.1 | 14.3 | 14 |
Legal Division | 0.0 | 33.3 | 12.8 | 12.8 | 41.0 | 39 |
Other | 0.0 | 37.5 | 0.0 | 33.3 | 29.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 27.8 | 6.9 | 23.6 | 41.7 | 72 |
Selected ‘no response’ | 0.0 | 27.3 | 9.1 | 18.2 | 45.5 | 11 |
Gender | 0.0 | 31.6 | 10.9 | 23.1 | 34.3 | 329 |
Female | ||||||
Male | 0.0 | 38.6 | 12.4 | 20.1 | 28.9 | 402 |
No Gender specified | 0.0 | 20.7 | 10.9 | 35.9 | 32.6 | 92 |
Selected ‘no response’ | 0.0 | 21.4 | 17.9 | 28.6 | 32.1 | 28 |
Age | 0.0 | 33.5 | 11.9 | 21.8 | 32.7 | 385 |
<40 | ||||||
40+ | 0.0 | 35.0 | 11.7 | 22.7 | 30.6 | 428 |
Selected ‘no response’ | 0.0 | 13.2 | 13.2 | 44.7 | 28.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 28.6 | 12.2 | 24.5 | 34.7 | 49 |
Asian | |||||
Black | 35.0 | 13.0 | 26.0 | 26.0 | 123 |
Hispanic | 36.0 | 8.0 | 26.0 | 30.0 | 50 |
White | 35.7 | 10.1 | 18.9 | 35.2 | 454 |
No Race Specified | 26.2 | 15.7 | 30.0 | 28.1 | 210 |
f. Over the past 12 months, CFPB employees in my current office left because they were dissatisfied with a manager.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 25.2 | 11.3 | 21.2 | 42.3 | 853 |
Divisions and Large Offices | 0.0 | 27.3 | 12.7 | 18.0 | 42.0 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 47.9 | 2.8 | 11.3 | 38.0 | 71 |
Supervision - Midwest Region | 0.0 | 21.8 | 15.4 | 16.7 | 46.2 | 78 |
Supervision - Northeast Region | 0.0 | 32.0 | 12.0 | 14.0 | 42.0 | 50 |
Supervision - Southeast Region | 0.0 | 25.0 | 21.1 | 14.5 | 39.5 | 76 |
Supervision - West Region | 0.0 | 20.0 | 10.0 | 30.0 | 40.0 | 70 |
Other SEFL Respondents | 0.0 | 19.4 | 13.9 | 20.8 | 45.8 | 72 |
Operations Division | 0.0 | 28.3 | 9.3 | 19.8 | 42.5 | 247 |
Consumer Response | 0.0 | 30.9 | 11.1 | 25.9 | 32.1 | 81 |
Human Capital | 0.0 | 42.9 | 8.6 | 5.7 | 42.9 | 35 |
Technology & Innovation | 0.0 | 29.0 | 9.7 | 9.7 | 51.6 | 62 |
Other Operations Respondents | 0.0 | 17.4 | 7.2 | 29.0 | 46.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 17.9 | 10.7 | 35.7 | 35.7 | 28 |
External Affairs Division | 0.0 | 13.3 | 6.7 | 46.7 | 33.3 | 15 |
Legal Division | 0.0 | 21.1 | 5.3 | 31.6 | 42.1 | 38 |
Other | 0.0 | 17.4 | 17.4 | 21.7 | 43.5 | 23 |
Research, Markets and Regulations Division | 0.0 | 12.2 | 12.2 | 28.4 | 47.3 | 74 |
Selected ‘no response’ | 0.0 | 27.3 | 9.1 | 18.2 | 45.5 | 11 |
Gender | 0.0 | 25.2 | 9.4 | 19.1 | 46.2 | 329 |
Female | ||||||
Male | 0.0 | 23.8 | 12.1 | 24.3 | 39.9 | 404 |
No Gender specified | 0.0 | 29.7 | 12.1 | 17.6 | 40.7 | 91 |
Selected ‘no response’ | 0.0 | 31.0 | 17.2 | 13.8 | 37.9 | 29 |
Age | 0.0 | 27.5 | 9.4 | 19.0 | 44.2 | 385 |
<40 | ||||||
40+ | 0.0 | 21.9 | 12.3 | 24.2 | 41.6 | 430 |
Selected ‘no response’ | 0.0 | 39.5 | 18.4 | 10.5 | 31.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
Not Applicable/ No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 22.4 | 10.2 | 14.3 | 53.1 | 49 |
Asian | |||||
Black | 24.4 | 14.6 | 24.4 | 36.6 | 123 |
Hispanic | 20.0 | 8.0 | 24.0 | 48.0 | 50 |
White | 23.6 | 7.9 | 21.4 | 47.1 | 454 |
No Race Specified | 28.8 | 16.5 | 18.9 | 35.8 | 212 |
18. Do you agree or disagree with the following statements on the head of your office? (In most cases, the office head is the Assistant Director and sometimes the Assistant Director also has an officer title (e.g., CFO, CIO, CHCO, etc.). The Regional Director is the office head for employees in a regional office.)
a. I am satisfied with the policies and practices of the head of my office.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.1 | 11.9 | 22.1 | 6.8 | 854 |
Divisions and Large Offices | 0.0 | 58.1 | 12.1 | 22.6 | 7.1 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 65.8 | 5.5 | 24.7 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 64.1 | 12.8 | 16.7 | 6.4 | 78 |
Supervision - Northeast Region | 0.0 | 34.0 | 14.0 | 24.0 | 28.0 | 50 |
Supervision - Southeast Region | 0.0 | 50.0 | 14.5 | 27.6 | 7.9 | 76 |
Supervision - West Region | 0.0 | 71.8 | 15.5 | 12.7 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 55.6 | 11.1 | 30.6 | 2.8 | 72 |
Operations Division | 0.0 | 55.3 | 13.0 | 22.8 | 8.9 | 246 |
Consumer Response | 0.0 | 45.0 | 13.8 | 40.0 | 1.3 | 80 |
Human Capital | 0.0 | 38.2 | 8.8 | 17.6 | 35.3 | 34 |
Technology & Innovation | 0.0 | 65.1 | 12.7 | 14.3 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 66.7 | 14.5 | 13.0 | 5.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 65.4 | 7.7 | 23.1 | 3.8 | 26 |
External Affairs Division | 0.0 | 73.3 | 13.3 | 13.3 | 0.0 | 15 |
Legal Division | 0.0 | 66.7 | 12.8 | 15.4 | 5.1 | 39 |
Other | 0.0 | 58.3 | 4.2 | 37.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.5 | 11.0 | 19.2 | 1.4 | 73 |
Selected ‘no response’ | 0.0 | 63.6 | 9.1 | 9.1 | 18.2 | 11 |
Gender | 0.0 | 60.9 | 12.5 | 22.0 | 4.6 | 327 |
Female | ||||||
Male | 0.0 | 64.0 | 10.1 | 18.2 | 7.6 | 406 |
No Gender specified | 0.0 | 37.0 | 16.3 | 34.8 | 12.0 | 92 |
Selected ‘no response’ | 0.0 | 41.4 | 17.2 | 37.9 | 3.4 | 29 |
Age | 0.0 | 60.0 | 10.4 | 21.0 | 8.6 | 385 |
<40 | ||||||
40+ | 0.0 | 60.8 | 11.8 | 22.3 | 5.1 | 431 |
Selected ‘no response’ | 0.0 | 31.6 | 28.9 | 31.6 | 7.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 69.4 | 8.2 | 18.4 | 4.1 | 49 |
Asian | |||||
Black | 59.0 | 11.5 | 23.0 | 6.6 | 122 |
Hispanic | 56.0 | 10.0 | 24.0 | 10.0 | 50 |
White | 65.6 | 10.3 | 18.4 | 5.7 | 456 |
No Race Specified | 42.9 | 17.9 | 29.7 | 9.4 | 212 |
b. The head of my office has the skills and experience needed to effectively manage personnel issues (e.g. hiring, staff opportunities and development, performance management, promotions, handling of employee complaints, etc.).
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 58.4 | 12.2 | 19.8 | 9.6 | 853 |
Divisions and Large Offices | 0.0 | 63.3 | 10.2 | 16.4 | 10.0 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 75.3 | 4.1 | 16.4 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 66.7 | 11.5 | 12.8 | 9.0 | 78 |
Supervision - Northeast Region | 0.0 | 42.0 | 14.0 | 12.0 | 32.0 | 50 |
Supervision - Southeast Region | 0.0 | 51.9 | 13.0 | 22.1 | 13.0 | 77 |
Supervision - West Region | 0.0 | 81.4 | 7.1 | 7.1 | 4.3 | 70 |
Other SEFL Respondents | 0.0 | 56.9 | 12.5 | 26.4 | 4.2 | 72 |
Operations Division | 0.0 | 51.4 | 14.3 | 22.0 | 12.2 | 245 |
Consumer Response | 0.0 | 40.0 | 16.3 | 37.5 | 6.3 | 80 |
Human Capital | 0.0 | 52.9 | 8.8 | 14.7 | 23.5 | 34 |
Technology & Innovation | 0.0 | 50.0 | 16.1 | 14.5 | 19.4 | 62 |
Other Operations Respondents | 0.0 | 65.2 | 13.0 | 14.5 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 17.9 | 35.7 | 3.6 | 28 |
External Affairs Division | 0.0 | 60.0 | 0.0 | 40.0 | 0.0 | 15 |
Legal Division | 0.0 | 66.7 | 15.4 | 10.3 | 7.7 | 39 |
Other | 0.0 | 56.5 | 13.0 | 30.4 | 0.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 56.9 | 13.9 | 23.6 | 5.6 | 72 |
Selected ‘no response’ | 0.0 | 45.5 | 18.2 | 18.2 | 18.2 | 11 |
Gender | 0.0 | 56.1 | 13.7 | 22.9 | 7.3 | 328 |
Female | ||||||
Male | 0.0 | 64.9 | 9.9 | 15.1 | 10.1 | 404 |
No Gender specified | 0.0 | 39.1 | 18.5 | 25.0 | 17.4 | 92 |
Selected ‘no response’ | 0.0 | 55.2 | 6.9 | 34.5 | 3.4 | 29 |
Age | 0.0 | 58.1 | 11.8 | 19.1 | 11.0 | 382 |
<40 | ||||||
40+ | 0.0 | 61.0 | 11.1 | 19.4 | 8.5 | 433 |
Selected ‘no response’ | 0.0 | 31.6 | 28.9 | 31.6 | 7.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 66.7 | 8.3 | 18.8 | 6.3 | 48 |
Asian | |||||
Black | 58.2 | 14.8 | 18.9 | 8.2 | 122 |
Hispanic | 64.0 | 12.0 | 14.0 | 10.0 | 50 |
White | 64.0 | 9.0 | 18.2 | 8.8 | 456 |
No Race Specified | 44.1 | 18.8 | 23.5 | 13.6 | 213 |
c. The head of my office maintains high standards of honesty and integrity.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 65.8 | 11.1 | 13.3 | 9.7 | 854 |
Divisions and Large Offices | 0.0 | 65.8 | 9.3 | 13.4 | 11.5 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 76.1 | 5.6 | 8.5 | 9.9 | 71 |
Supervision - Midwest Region | 0.0 | 67.5 | 10.4 | 7.8 | 14.3 | 77 |
Supervision - Northeast Region | 0.0 | 42.0 | 16.0 | 12.0 | 30.0 | 50 |
Supervision - Southeast Region | 0.0 | 54.5 | 15.6 | 20.8 | 9.1 | 77 |
Supervision - West Region | 0.0 | 81.7 | 4.2 | 8.5 | 5.6 | 71 |
Other SEFL Respondents | 0.0 | 66.7 | 5.6 | 22.2 | 5.6 | 72 |
Operations Division | 0.0 | 57.1 | 15.9 | 16.7 | 10.2 | 245 |
Consumer Response | 0.0 | 47.5 | 21.3 | 26.3 | 5.0 | 80 |
Human Capital | 0.0 | 47.1 | 8.8 | 17.6 | 26.5 | 34 |
Technology & Innovation | 0.0 | 61.3 | 17.7 | 9.7 | 11.3 | 62 |
Other Operations Respondents | 0.0 | 69.6 | 11.6 | 11.6 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 21.4 | 17.9 | 3.6 | 28 |
External Affairs Division | 0.0 | 93.3 | 6.7 | 0.0 | 0.0 | 15 |
Legal Division | 0.0 | 76.9 | 7.7 | 10.3 | 5.1 | 39 |
Other | 0.0 | 75.0 | 4.2 | 20.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 86.5 | 8.1 | 2.7 | 2.7 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 0.0 | 9.1 | 45.5 | 11 |
Gender | 0.0 | 67.8 | 11.6 | 14.0 | 6.7 | 329 |
Female | ||||||
Male | 0.0 | 70.8 | 8.7 | 11.1 | 9.4 | 404 |
No Gender specified | 0.0 | 41.3 | 19.6 | 18.5 | 20.7 | 92 |
Selected ‘no response’ | 0.0 | 51.7 | 13.8 | 20.7 | 13.8 | 29 |
Age | 0.0 | 69.6 | 10.6 | 9.6 | 10.1 | 385 |
<40 | ||||||
40+ | 0.0 | 64.4 | 10.2 | 16.2 | 9.3 | 432 |
Selected ‘no response’ | 0.0 | 43.2 | 27.0 | 18.9 | 10.8 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 12.2 | 4.1 | 6.1 | 49 |
Asian | |||||
Black | 63.1 | 9.8 | 15.6 | 11.5 | 122 |
Hispanic | 72.0 | 10.0 | 6.0 | 12.0 | 50 |
White | 74.1 | 6.8 | 11.2 | 7.9 | 455 |
No Race Specified | 46.9 | 21.1 | 18.3 | 13.6 | 213 |
d. The head of my office is held accountable for achieving results that help CFPB meet its goals and priorities.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 55.4 | 11.7 | 11.4 | 21.5 | 854 |
Divisions and Large Offices | 0.0 | 52.5 | 11.5 | 11.5 | 24.5 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.0 | 4.2 | 11.1 | 34.7 | 72 |
Supervision - Midwest Region | 0.0 | 51.9 | 15.6 | 9.1 | 23.4 | 77 |
Supervision - Northeast Region | 0.0 | 40.8 | 18.4 | 10.2 | 30.6 | 49 |
Supervision - Southeast Region | 0.0 | 45.5 | 13.0 | 15.6 | 26.0 | 77 |
Supervision - West Region | 0.0 | 70.0 | 8.6 | 2.9 | 18.6 | 70 |
Other SEFL Respondents | 0.0 | 54.2 | 11.1 | 19.4 | 15.3 | 72 |
Operations Division | 0.0 | 54.1 | 13.8 | 13.8 | 18.3 | 246 |
Consumer Response | 0.0 | 48.8 | 13.8 | 22.5 | 15.0 | 80 |
Human Capital | 0.0 | 35.3 | 14.7 | 14.7 | 35.3 | 34 |
Technology & Innovation | 0.0 | 61.9 | 12.7 | 6.3 | 19.0 | 63 |
Other Operations Respondents | 0.0 | 62.3 | 14.5 | 10.1 | 13.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 60.7 | 21.4 | 3.6 | 14.3 | 28 |
External Affairs Division | 0.0 | 86.7 | 0.0 | 6.7 | 6.7 | 15 |
Legal Division | 0.0 | 51.3 | 10.3 | 5.1 | 33.3 | 39 |
Other | 0.0 | 70.8 | 4.2 | 20.8 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 66.2 | 8.1 | 5.4 | 20.3 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 9.1 | 18.2 | 27.3 | 11 |
Gender | 0.0 | 59.2 | 8.5 | 13.0 | 19.3 | 331 |
Female | ||||||
Male | 0.0 | 57.7 | 11.1 | 9.2 | 22.0 | 404 |
No Gender specified | 0.0 | 33.7 | 25.0 | 15.2 | 26.1 | 92 |
Selected ‘no response’ | 0.0 | 48.1 | 14.8 | 11.1 | 25.9 | 27 |
Age | 0.0 | 58.6 | 9.9 | 10.4 | 21.1 | 384 |
<40 | ||||||
40+ | 0.0 | 55.1 | 12.0 | 11.3 | 21.5 | 432 |
Selected ‘no response’ | 0.0 | 26.3 | 26.3 | 21.1 | 26.3 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 0 | 8.2 | 20.4 | 49 |
Asian | |||||
Black | 58.7 | 9.9 | 14.9 | 16.5 | 121 |
Hispanic | 65.3 | 6.1 | 10.2 | 18.4 | 49 |
White | 58.2 | 8.8 | 8.8 | 24.2 | 455 |
No Race Specified | 42.7 | 22.5 | 14.1 | 20.7 | 213 |
e. The head of my office is held accountable for how she/he manages personnel issues (e.g., hiring, staff opportunities and development, performance management, promotions, handling of employee complaints, etc.).
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 41.4 | 12.7 | 19.6 | 26.3 | 851 |
Divisions and Large Offices | 0.0 | 39.2 | 12.7 | 18.2 | 29.9 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 38.4 | 8.2 | 13.7 | 39.7 | 73 |
Supervision - Midwest Region | 0.0 | 41.6 | 14.3 | 16.9 | 27.3 | 77 |
Supervision - Northeast Region | 0.0 | 32.0 | 16.0 | 18.0 | 34.0 | 50 |
Supervision - Southeast Region | 0.0 | 32.5 | 14.3 | 24.7 | 28.6 | 77 |
Supervision - West Region | 0.0 | 52.2 | 13.0 | 8.7 | 26.1 | 69 |
Other SEFL Respondents | 0.0 | 37.5 | 11.1 | 26.4 | 25.0 | 72 |
Operations Division | 0.0 | 41.2 | 13.6 | 23.9 | 21.4 | 243 |
Consumer Response | 0.0 | 30.8 | 17.9 | 35.9 | 15.4 | 78 |
Human Capital | 0.0 | 29.4 | 11.8 | 20.6 | 38.2 | 34 |
Technology & Innovation | 0.0 | 45.2 | 11.3 | 14.5 | 29.0 | 62 |
Other Operations Respondents | 0.0 | 55.1 | 11.6 | 20.3 | 13.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 39.3 | 21.4 | 17.9 | 21.4 | 28 |
External Affairs Division | 0.0 | 73.3 | 13.3 | 6.7 | 6.7 | 15 |
Legal Division | 0.0 | 34.2 | 13.2 | 13.2 | 39.5 | 38 |
Other | 0.0 | 62.5 | 4.2 | 29.2 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 45.9 | 8.1 | 17.6 | 28.4 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 18.2 | 18.2 | 27.3 | 11 |
Gender | 0.0 | 42.1 | 13.6 | 19.1 | 25.2 | 330 |
Female | ||||||
Male | 0.0 | 44.6 | 11.2 | 17.5 | 26.7 | 401 |
No Gender specified | 0.0 | 26.4 | 17.6 | 30.8 | 25.3 | 91 |
Selected ‘no response’ | 0.0 | 34.5 | 6.9 | 20.7 | 37.9 | 29 |
Age | 0.0 | 42.9 | 12.6 | 17.6 | 26.8 | 380 |
<40 | ||||||
40+ | 0.0 | 42.4 | 12.0 | 19.8 | 25.8 | 434 |
Selected ‘no response’ | 0.0 | 13.5 | 21.6 | 37.8 | 27.0 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 54.2 | 8.3 | 14.6 | 22.9 | 48 |
Asian | |||||
Black | 45.0 | 10.8 | 21.7 | 22.5 | 120 |
Hispanic | 53.1 | 10.2 | 12.2 | 24.5 | 49 |
White | 44.5 | 9.9 | 16.2 | 29.4 | 456 |
No Race Specified | 28.0 | 20.9 | 27.5 | 23.7 | 211 |
f. The head of my office prioritizes projects and assignments to efficiently allocate bureau resources and keep workloads reasonable.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 50.0 | 14.1 | 22.3 | 13.6 | 852 |
Divisions and Large Offices | 0.0 | 49.3 | 13.4 | 21.5 | 15.8 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 54.2 | 12.5 | 16.7 | 16.7 | 72 |
Supervision - Midwest Region | 0.0 | 49.4 | 13.0 | 18.2 | 19.5 | 77 |
Supervision - Northeast Region | 0.0 | 34.0 | 14.0 | 18.0 | 34.0 | 50 |
Supervision - Southeast Region | 0.0 | 50.6 | 14.3 | 22.1 | 13.0 | 77 |
Supervision - West Region | 0.0 | 57.7 | 12.7 | 22.5 | 7.0 | 71 |
Other SEFL Respondents | 0.0 | 45.1 | 14.1 | 31.0 | 9.9 | 71 |
Operations Division | 0.0 | 49.0 | 15.2 | 22.2 | 13.6 | 243 |
Consumer Response | 0.0 | 38.0 | 19.0 | 32.9 | 10.1 | 79 |
Human Capital | 0.0 | 25.0 | 21.9 | 15.6 | 37.5 | 32 |
Technology & Innovation | 0.0 | 63.5 | 11.1 | 14.3 | 11.1 | 63 |
Other Operations Respondents | 0.0 | 59.4 | 11.6 | 20.3 | 8.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 46.4 | 17.9 | 32.1 | 3.6 | 28 |
External Affairs Division | 0.0 | 66.7 | 13.3 | 20.0 | 0.0 | 15 |
Legal Division | 0.0 | 51.3 | 20.5 | 10.3 | 17.9 | 39 |
Other | 0.0 | 70.8 | 4.2 | 25.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 48.6 | 13.5 | 29.7 | 8.1 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 9.1 | 18.2 | 27.3 | 11 |
Gender | 0.0 | 49.4 | 13.9 | 26.4 | 10.3 | 330 |
Female | ||||||
Male | 0.0 | 55.0 | 13.2 | 17.2 | 14.7 | 402 |
No Gender specified | 0.0 | 31.9 | 16.5 | 29.7 | 22.0 | 91 |
Selected ‘no response’ | 0.0 | 44.8 | 20.7 | 24.1 | 10.3 | 29 |
Age | 0.0 | 50.7 | 13.6 | 21.5 | 14.2 | 381 |
<40 | ||||||
40+ | 0.0 | 50.8 | 14.0 | 22.3 | 12.9 | 435 |
Selected ‘no response’ | 0.0 | 33.3 | 19.4 | 30.6 | 16.7 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 69.4 | 12.2 | 14.3 | 4.1 | 49 |
Asian | |||||
Black | 50.4 | 17.4 | 19.8 | 12.4 | 121 |
Hispanic | 65.3 | 8.2 | 14.3 | 12.2 | 49 |
White | 53.1 | 10.7 | 22.1 | 14.2 | 458 |
No Race Specified | 37.3 | 19.6 | 27.3 | 15.8 | 209 |
19. Do you agree or disagree with the following statements on senior leaders above the head of your office?
a. I am satisfied with the policies and practices of senior leaders.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 53.6 | 13.3 | 26.3 | 6.8 | 856 |
Divisions and Large Offices | 0.0 | 51.0 | 13.3 | 29.0 | 6.7 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 56.2 | 6.8 | 24.7 | 12.3 | 73 |
Supervision - Midwest Region | 0.0 | 50.0 | 15.4 | 24.4 | 10.3 | 78 |
Supervision - Northeast Region | 0.0 | 34.0 | 16.0 | 42.0 | 8.0 | 50 |
Supervision - Southeast Region | 0.0 | 51.3 | 15.8 | 30.3 | 2.6 | 76 |
Supervision - West Region | 0.0 | 57.7 | 14.1 | 23.9 | 4.2 | 71 |
Other SEFL Respondents | 0.0 | 51.4 | 12.5 | 33.3 | 2.8 | 72 |
Operations Division | 0.0 | 51.0 | 14.7 | 24.1 | 10.2 | 245 |
Consumer Response | 0.0 | 47.5 | 23.8 | 22.5 | 6.3 | 80 |
Human Capital | 0.0 | 37.1 | 11.4 | 42.9 | 8.6 | 35 |
Technology & Innovation | 0.0 | 61.3 | 6.5 | 12.9 | 19.4 | 62 |
Other Operations Respondents | 0.0 | 52.9 | 13.2 | 26.5 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 50.0 | 25.0 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 6.3 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 63.2 | 10.5 | 23.7 | 2.6 | 38 |
Other | 0.0 | 66.7 | 4.2 | 25.0 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 64.9 | 9.5 | 23.0 | 2.7 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 18.2 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 52.9 | 13.2 | 27.6 | 6.3 | 333 |
Female | ||||||
Male | 0.0 | 60.9 | 11.9 | 21.0 | 6.2 | 404 |
No Gender specified | 0.0 | 31.9 | 16.5 | 39.6 | 12.1 | 91 |
Selected ‘no response’ | 0.0 | 28.6 | 25.0 | 42.9 | 3.6 | 28 |
Age | 0.0 | 55.6 | 11.4 | 23.9 | 9.1 | 385 |
<40 | ||||||
40+ | 0.0 | 53.2 | 14.3 | 27.9 | 4.6 | 434 |
Selected ‘no response’ | 0.0 | 37.8 | 21.6 | 32.4 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 56.3 | 14.6 | 18.8 | 10.4 | 48 |
Asian | |||||
Black | 46.8 | 17.7 | 29.0 | 6.5 | 124 |
Hispanic | 56.0 | 6.0 | 34.0 | 4.0 | 50 |
White | 62.0 | 9.8 | 23.6 | 4.6 | 458 |
No Race Specified | 37.4 | 19.4 | 32.7 | 10.4 | 211 |
b. My organization's senior leaders maintain high standards of honesty and integrity.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.2 | 14.4 | 16.3 | 10.2 | 855 |
Divisions and Large Offices | 0.0 | 59.3 | 12.2 | 17.7 | 10.8 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 65.8 | 5.5 | 15.1 | 13.7 | 73 |
Supervision - Midwest Region | 0.0 | 53.8 | 12.8 | 16.7 | 16.7 | 78 |
Supervision - Northeast Region | 0.0 | 49.0 | 16.3 | 22.4 | 12.2 | 49 |
Supervision - Southeast Region | 0.0 | 58.7 | 16.0 | 20.0 | 5.3 | 75 |
Supervision - West Region | 0.0 | 61.1 | 15.3 | 12.5 | 11.1 | 72 |
Other SEFL Respondents | 0.0 | 64.8 | 8.5 | 21.1 | 5.6 | 71 |
Operations Division | 0.0 | 50.8 | 20.3 | 15.9 | 13.0 | 246 |
Consumer Response | 0.0 | 46.3 | 30.0 | 12.5 | 11.3 | 80 |
Human Capital | 0.0 | 37.1 | 20.0 | 37.1 | 5.7 | 35 |
Technology & Innovation | 0.0 | 58.7 | 12.7 | 3.2 | 25.4 | 63 |
Other Operations Respondents | 0.0 | 55.9 | 16.2 | 20.6 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 17.9 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 87.5 | 0.0 | 6.3 | 6.3 | 16 |
Legal Division | 0.0 | 65.8 | 15.8 | 13.2 | 5.3 | 38 |
Other | 0.0 | 62.5 | 12.5 | 20.8 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 74.3 | 8.1 | 12.2 | 5.4 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 18.2 | 18.2 | 18.2 | 11 |
Gender | 0.0 | 54.5 | 16.3 | 19.0 | 10.2 | 332 |
Female | ||||||
Male | 0.0 | 68.1 | 11.1 | 11.9 | 8.9 | 404 |
No Gender specified | 0.0 | 40.7 | 19.8 | 24.2 | 15.4 | 91 |
Selected ‘no response’ | 0.0 | 46.4 | 21.4 | 21.4 | 10.7 | 28 |
Age | 0.0 | 63.2 | 11.5 | 14.6 | 10.7 | 383 |
<40 | ||||||
40+ | 0.0 | 57.2 | 15.6 | 17.5 | 9.7 | 435 |
Selected ‘no response’ | 0.0 | 40.5 | 29.7 | 18.9 | 10.8 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 63.8 | 4.3 | 14.9 | 17.0 | 47 |
Asian | |||||
Black | 43.5 | 26.6 | 18.5 | 11.3 | 124 |
Hispanic | 66.0 | 6.0 | 20.0 | 8.0 | 50 |
White | 69.1 | 9.8 | 12.5 | 8.5 | 457 |
No Race Specified | 44.3 | 20.3 | 22.6 | 12.7 | 212 |
c. Senior leaders prioritize projects and assignments to efficiently allocate bureau resources and keep workloads reasonable.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 41.6 | 15.0 | 29.0 | 14.4 | 855 |
Divisions and Large Offices | 0.0 | 43.0 | 14.3 | 28.2 | 14.6 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 45.2 | 6.8 | 26.0 | 21.9 | 73 |
Supervision - Midwest Region | 0.0 | 46.2 | 16.7 | 23.1 | 14.1 | 78 |
Supervision - Northeast Region | 0.0 | 30.6 | 14.3 | 36.7 | 18.4 | 49 |
Supervision - Southeast Region | 0.0 | 48.7 | 18.4 | 22.4 | 10.5 | 76 |
Supervision - West Region | 0.0 | 43.1 | 18.1 | 23.6 | 15.3 | 72 |
Other SEFL Respondents | 0.0 | 39.4 | 11.3 | 40.8 | 8.5 | 71 |
Operations Division | 0.0 | 37.8 | 16.7 | 27.2 | 18.3 | 246 |
Consumer Response | 0.0 | 41.3 | 20.0 | 22.5 | 16.3 | 80 |
Human Capital | 0.0 | 25.7 | 14.3 | 42.9 | 17.1 | 35 |
Technology & Innovation | 0.0 | 44.4 | 12.7 | 19.0 | 23.8 | 63 |
Other Operations Respondents | 0.0 | 33.8 | 17.6 | 32.4 | 16.2 | 68 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 17.9 | 39.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 12.5 | 6.3 | 16 |
Legal Division | 0.0 | 43.2 | 2.7 | 37.8 | 16.2 | 37 |
Other | 0.0 | 70.8 | 4.2 | 20.8 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 29.7 | 24.3 | 39.2 | 6.8 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 18.2 | 36.4 | 11 |
Gender | 0.0 | 36.7 | 16.0 | 34.0 | 13.3 | 332 |
Female | ||||||
Male | 0.0 | 49.6 | 14.1 | 22.6 | 13.6 | 403 |
No Gender specified | 0.0 | 25.0 | 15.2 | 38.0 | 21.7 | 92 |
Selected ‘no response’ | 0.0 | 39.3 | 14.3 | 32.1 | 14.3 | 28 |
Age | 0.0 | 44.0 | 12.2 | 28.6 | 15.1 | 384 |
<40 | ||||||
40+ | 0.0 | 41.5 | 16.6 | 28.8 | 13.1 | 434 |
Selected ‘no response’ | 0.0 | 18.9 | 24.3 | 35.1 | 21.6 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 47.9 | 8.3 | 29.2 | 14.6 | 48 |
Asian | |||||
Black | 38.7 | 22.6 | 25.0 | 13.7 | 124 |
Hispanic | 44.9 | 12.2 | 32.7 | 10.2 | 49 |
White | 47.1 | 11.2 | 28.5 | 13.2 | 456 |
No Race Specified | 28.8 | 19.8 | 32.1 | 19.3 | 212 |
d. Senior leaders do not allow their political views to influence how they direct the bureau's work or compromise the bureau's efforts to do what is best for consumers.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 52.0 | 13.8 | 9.5 | 24.6 | 852 |
Divisions and Large Offices | 0.0 | 50.4 | 13.9 | 10.1 | 25.7 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 59.7 | 8.3 | 8.3 | 23.6 | 72 |
Supervision - Midwest Region | 0.0 | 47.4 | 15.4 | 9.0 | 28.2 | 78 |
Supervision - Northeast Region | 0.0 | 48.0 | 6.0 | 10.0 | 36.0 | 50 |
Supervision - Southeast Region | 0.0 | 39.2 | 23.0 | 8.1 | 29.7 | 74 |
Supervision - West Region | 0.0 | 50.7 | 14.1 | 9.9 | 25.4 | 71 |
Other SEFL Respondents | 0.0 | 56.9 | 13.9 | 15.3 | 13.9 | 72 |
Operations Division | 0.0 | 44.9 | 17.1 | 8.2 | 29.8 | 245 |
Consumer Response | 0.0 | 48.8 | 22.5 | 7.5 | 21.3 | 80 |
Human Capital | 0.0 | 34.3 | 17.1 | 14.3 | 34.3 | 35 |
Technology & Innovation | 0.0 | 45.2 | 9.7 | 4.8 | 40.3 | 62 |
Other Operations Respondents | 0.0 | 45.6 | 17.6 | 8.8 | 27.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 14.3 | 3.6 | 10.7 | 28 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 0.0 | 6.3 | 16 |
Legal Division | 0.0 | 65.8 | 5.3 | 10.5 | 18.4 | 38 |
Other | 0.0 | 69.6 | 4.3 | 13.0 | 13.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 62.2 | 8.1 | 13.5 | 16.2 | 74 |
Selected ‘no response’ | 0.0 | 27.3 | 27.3 | 9.1 | 36.4 | 11 |
Gender | 0.0 | 51.4 | 13.6 | 8.8 | 26.3 | 331 |
Female | ||||||
Male | 0.0 | 57.9 | 12.5 | 8.2 | 21.4 | 401 |
No Gender specified | 0.0 | 31.5 | 18.5 | 19.6 | 30.4 | 92 |
Selected ‘no response’ | 0.0 | 42.9 | 21.4 | 3.6 | 32.1 | 28 |
Age | 0.0 | 54.2 | 12.8 | 9.9 | 23.0 | 382 |
<40 | ||||||
40+ | 0.0 | 51.7 | 14.1 | 9.0 | 25.2 | 433 |
Selected ‘no response’ | 0.0 | 32.4 | 21.6 | 10.8 | 35.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 54.2 | 10.4 | 10.4 | 25.0 | 48 |
Asian | |||||
Black | 42.6 | 28.7 | 4.9 | 23.8 | 122 |
Hispanic | 51.0 | 16.3 | 8.2 | 24.5 | 49 |
White | 61.7 | 7.5 | 7.5 | 23.3 | 454 |
No Race Specified | 35.4 | 19.8 | 15.6 | 29.2 | 212 |
20. Do you agree or disagree with the following statements on communication and collaboration?
a. It is easy to find information about internal policies and guidance on CFPB's wiki.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 48.7 | 7.4 | 43.6 | 0.4 | 855 |
Divisions and Large Offices | 0.0 | 39.7 | 7.4 | 52.4 | 0.5 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 55.6 | 6.9 | 36.1 | 1.4 | 72 |
Supervision - Midwest Region | 0.0 | 33.3 | 6.4 | 60.3 | 0.0 | 78 |
Supervision - Northeast Region | 0.0 | 38.0 | 2.0 | 60.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 34.7 | 10.7 | 53.3 | 1.3 | 75 |
Supervision - West Region | 0.0 | 29.6 | 12.7 | 57.7 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 47.2 | 4.2 | 48.6 | 0.0 | 72 |
Operations Division | 0.0 | 56.9 | 8.1 | 34.6 | 0.4 | 246 |
Consumer Response | 0.0 | 61.3 | 7.5 | 31.3 | 0.0 | 80 |
Human Capital | 0.0 | 52.9 | 5.9 | 41.2 | 0.0 | 34 |
Technology & Innovation | 0.0 | 61.9 | 4.8 | 31.7 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 49.3 | 13.0 | 37.7 | 0.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 48.1 | 11.1 | 40.7 | 0.0 | 27 |
External Affairs Division | 0.0 | 68.8 | 12.5 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 69.2 | 0.0 | 30.8 | 0.0 | 39 |
Other | 0.0 | 70.8 | 4.2 | 25.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 51.4 | 6.8 | 41.9 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 54.5 | 0.0 | 11 |
Gender | 0.0 | 48.8 | 6.4 | 44.8 | 0.0 | 330 |
Female | ||||||
Male | 0.0 | 49.9 | 7.9 | 42.0 | 0.2 | 405 |
No Gender specified | 0.0 | 45.7 | 6.5 | 45.7 | 2.2 | 92 |
Selected ‘no response’ | 0.0 | 39.3 | 14.3 | 46.4 | 0.0 | 28 |
Age | 0.0 | 53.7 | 6.7 | 39.0 | 0.5 | 387 |
<40 | ||||||
40+ | 0.0 | 45.5 | 7.7 | 46.6 | 0.2 | 431 |
Selected ‘no response’ | 0.0 | 32.4 | 10.8 | 56.8 | 0.0 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 53.1 | 12.2 | 34.7 | 0 | 49 |
Asian | |||||
Black | 48.4 | 8.1 | 42.7 | 0.8 | 124 |
Hispanic | 50.0 | 6.0 | 44.0 | 0 | 50 |
White | 49.7 | 5.3 | 44.9 | 0.2 | 457 |
No Race Specified | 47.6 | 9.5 | 41.9 | 1.0 | 210 |
b. Senior leaders above the head of my office ensure that employees at all levels are included in the flow of relevant information.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 50.2 | 16.8 | 27.1 | 6.0 | 857 |
Divisions and Large Offices | 0.0 | 49.3 | 17.1 | 27.1 | 6.4 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 47.9 | 16.4 | 26.0 | 9.6 | 73 |
Supervision - Midwest Region | 0.0 | 48.7 | 12.8 | 30.8 | 7.7 | 78 |
Supervision - Northeast Region | 0.0 | 36.0 | 18.0 | 44.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 49.3 | 24.0 | 18.7 | 8.0 | 75 |
Supervision - West Region | 0.0 | 61.1 | 18.1 | 15.3 | 5.6 | 72 |
Other SEFL Respondents | 0.0 | 48.6 | 13.9 | 33.3 | 4.2 | 72 |
Operations Division | 0.0 | 45.5 | 21.5 | 28.5 | 4.5 | 246 |
Consumer Response | 0.0 | 47.5 | 20.0 | 27.5 | 5.0 | 80 |
Human Capital | 0.0 | 41.2 | 8.8 | 41.2 | 8.8 | 34 |
Technology & Innovation | 0.0 | 42.9 | 22.2 | 30.2 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 47.8 | 29.0 | 21.7 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 53.6 | 10.7 | 32.1 | 3.6 | 28 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 56.4 | 10.3 | 20.5 | 12.8 | 39 |
Other | 0.0 | 58.3 | 8.3 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 61.6 | 8.2 | 24.7 | 5.5 | 73 |
Selected ‘no response’ | 0.0 | 18.2 | 18.2 | 36.4 | 27.3 | 11 |
Gender | 0.0 | 45.8 | 17.0 | 31.8 | 5.5 | 330 |
Female | ||||||
Male | 0.0 | 56.3 | 15.7 | 21.9 | 6.1 | 407 |
No Gender specified | 0.0 | 41.3 | 18.5 | 35.9 | 4.3 | 92 |
Selected ‘no response’ | 0.0 | 42.9 | 25.0 | 17.9 | 14.3 | 28 |
Age | 0.0 | 47.7 | 16.8 | 29.5 | 6.0 | 386 |
<40 | ||||||
40+ | 0.0 | 54.4 | 16.4 | 23.5 | 5.8 | 434 |
Selected ‘no response’ | 0.0 | 27.0 | 21.6 | 43.2 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 51.0 | 16.3 | 26.5 | 6.1 | 49 |
Asian | |||||
Black | 50.4 | 21.1 | 22.8 | 5.7 | 123 |
Hispanic | 58.0 | 24.0 | 16.0 | 2.0 | 50 |
White | 53.6 | 14.4 | 25.8 | 6.1 | 457 |
No Race Specified | 41.8 | 18.8 | 32.9 | 6.6 | 213 |
c. The head of my office and managers in my office ensure that employees at all levels are included in the flow of relevant information. (Reminder: Managers are individuals who supervise one or more supervisors or managers.)
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 55.8 | 14.4 | 26.2 | 3.6 | 852 |
Divisions and Large Offices | 0.0 | 53.6 | 13.6 | 28.7 | 4.1 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.7 | 12.3 | 31.5 | 5.5 | 73 |
Supervision - Midwest Region | 0.0 | 53.2 | 18.2 | 24.7 | 3.9 | 77 |
Supervision - Northeast Region | 0.0 | 46.0 | 14.0 | 38.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 50.7 | 16.0 | 25.3 | 8.0 | 75 |
Supervision - West Region | 0.0 | 70.4 | 14.1 | 14.1 | 1.4 | 71 |
Other SEFL Respondents | 0.0 | 48.6 | 6.9 | 41.7 | 2.8 | 72 |
Operations Division | 0.0 | 57.3 | 15.0 | 24.0 | 3.7 | 246 |
Consumer Response | 0.0 | 51.3 | 16.3 | 30.0 | 2.5 | 80 |
Human Capital | 0.0 | 44.1 | 11.8 | 41.2 | 2.9 | 34 |
Technology & Innovation | 0.0 | 61.9 | 11.1 | 19.0 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 66.7 | 18.8 | 13.0 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 7.1 | 28.6 | 0.0 | 28 |
External Affairs Division | 0.0 | 87.5 | 6.3 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 64.9 | 18.9 | 16.2 | 0.0 | 37 |
Other | 0.0 | 45.8 | 8.3 | 41.7 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 56.2 | 20.5 | 21.9 | 1.4 | 73 |
Selected ‘no response’ | 0.0 | 20.0 | 20.0 | 30.0 | 30.0 | 10 |
Gender | 0.0 | 55.2 | 12.1 | 30.0 | 2.7 | 330 |
Female | ||||||
Male | 0.0 | 59.4 | 15.8 | 21.0 | 3.7 | 404 |
No Gender specified | 0.0 | 43.3 | 16.7 | 35.6 | 4.4 | 90 |
Selected ‘no response’ | 0.0 | 50.0 | 14.3 | 25.0 | 10.7 | 28 |
Age | 0.0 | 55.2 | 12.6 | 28.0 | 4.2 | 382 |
<40 | ||||||
40+ | 0.0 | 59.0 | 14.7 | 23.5 | 2.8 | 434 |
Selected ‘no response’ | 0.0 | 22.2 | 30.6 | 38.9 | 8.3 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 63.3 | 10.2 | 22.4 | 4.1 | 49 |
Asian | |||||
Black | 61.3 | 16.1 | 19.4 | 3.2 | 124 |
Hispanic | 72.0 | 8.0 | 18.0 | 2.0 | 50 |
White | 57.6 | 13.4 | 24.8 | 4.2 | 455 |
No Race Specified | 46.4 | 16.3 | 34.4 | 2.9 | 209 |
d. My office supports open, two-way communication between staff and management.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.3 | 13.7 | 20.4 | 1.6 | 855 |
Divisions and Large Offices | 0.0 | 58.1 | 15.3 | 24.6 | 1.9 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 54.8 | 12.3 | 30.1 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 68.8 | 18.2 | 10.4 | 2.6 | 77 |
Supervision - Northeast Region | 0.0 | 44.9 | 24.5 | 28.6 | 2.0 | 49 |
Supervision - Southeast Region | 0.0 | 53.3 | 18.7 | 25.3 | 2.7 | 75 |
Supervision - West Region | 0.0 | 69.4 | 12.5 | 18.1 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 52.8 | 8.3 | 37.5 | 1.4 | 72 |
Operations Division | 0.0 | 66.3 | 15.4 | 16.3 | 2.0 | 246 |
Consumer Response | 0.0 | 62.5 | 16.3 | 21.3 | 0.0 | 80 |
Human Capital | 0.0 | 57.1 | 14.3 | 25.7 | 2.9 | 35 |
Technology & Innovation | 0.0 | 68.3 | 15.9 | 11.1 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 73.5 | 14.7 | 10.3 | 1.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 82.1 | 3.6 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 93.8 | 6.3 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 81.6 | 5.3 | 13.2 | 0.0 | 38 |
Other | 0.0 | 58.3 | 8.3 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 70.3 | 12.2 | 17.6 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 81.8 | 0.0 | 9.1 | 9.1 | 11 |
Gender | 0.0 | 63.4 | 12.4 | 23.6 | 0.6 | 331 |
Female | ||||||
Male | 0.0 | 70.5 | 12.1 | 15.6 | 1.7 | 404 |
No Gender specified | 0.0 | 45.7 | 22.8 | 28.3 | 3.3 | 92 |
Selected ‘no response’ | 0.0 | 46.4 | 21.4 | 25.0 | 7.1 | 28 |
Age | 0.0 | 65.6 | 13.0 | 19.0 | 2.3 | 384 |
<40 | ||||||
40+ | 0.0 | 65.2 | 13.6 | 20.7 | 0.5 | 434 |
Selected ‘no response’ | 0.0 | 40.5 | 21.6 | 29.7 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 73.5 | 8.2 | 16.3 | 2.0 | 49 |
Asian | |||||
Black | 66.9 | 15.3 | 16.9 | 0.8 | 124 |
Hispanic | 78.0 | 10.0 | 12.0 | 0 | 50 |
White | 70.6 | 10.5 | 16.9 | 2.0 | 456 |
No Race Specified | 47.9 | 19.4 | 30.3 | 2.4 | 211 |
e. I have a voice in decisions that affect me and my work environment.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.9 | 12.1 | 29.6 | 1.4 | 854 |
Divisions and Large Offices | 0.0 | 50.5 | 13.6 | 34.0 | 1.9 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 53.4 | 9.6 | 34.2 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 50.0 | 15.4 | 32.1 | 2.6 | 78 |
Supervision - Northeast Region | 0.0 | 36.0 | 18.0 | 44.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 45.3 | 13.3 | 38.7 | 2.7 | 75 |
Supervision - West Region | 0.0 | 58.3 | 18.1 | 22.2 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 55.6 | 8.3 | 36.1 | 0.0 | 72 |
Operations Division | 0.0 | 58.4 | 12.3 | 28.0 | 1.2 | 243 |
Consumer Response | 0.0 | 46.3 | 15.0 | 38.8 | 0.0 | 80 |
Human Capital | 0.0 | 46.9 | 15.6 | 37.5 | 0.0 | 32 |
Technology & Innovation | 0.0 | 65.1 | 7.9 | 22.2 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 72.1 | 11.8 | 16.2 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 7.1 | 21.4 | 0.0 | 28 |
External Affairs Division | 0.0 | 87.5 | 0.0 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 68.4 | 18.4 | 13.2 | 0.0 | 38 |
Other | 0.0 | 54.2 | 12.5 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.9 | 5.4 | 25.7 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 72.7 | 0.0 | 18.2 | 9.1 | 11 |
Gender | 0.0 | 57.8 | 9.1 | 32.8 | 0.3 | 329 |
Female | ||||||
Male | 0.0 | 61.0 | 13.6 | 24.0 | 1.5 | 405 |
No Gender specified | 0.0 | 41.3 | 16.3 | 38.0 | 4.3 | 92 |
Selected ‘no response’ | 0.0 | 39.3 | 10.7 | 46.4 | 3.6 | 28 |
Age | 0.0 | 57.1 | 13.4 | 28.0 | 1.6 | 382 |
<40 | ||||||
40+ | 0.0 | 59.5 | 10.1 | 29.2 | 1.1 | 435 |
Selected ‘no response’ | 0.0 | 24.3 | 21.6 | 51.4 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.2 | 6.1 | 32.7 | 0 | 49 |
Asian | |||||
Black | 54.1 | 15.6 | 29.5 | 0.8 | 122 |
Hispanic | 64.0 | 16.0 | 20.0 | 0 | 50 |
White | 63.7 | 10.3 | 24.5 | 1.5 | 457 |
No Race Specified | 41.7 | 16.1 | 39.8 | 2.4 | 211 |
f. Communication and collaboration between my office and other offices in CFPB is constructive.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.0 | 16.7 | 22.4 | 4.9 | 856 |
Divisions and Large Offices | 0.0 | 50.2 | 19.9 | 23.0 | 6.9 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 54.2 | 13.9 | 26.4 | 5.6 | 72 |
Supervision - Midwest Region | 0.0 | 48.7 | 17.9 | 17.9 | 15.4 | 78 |
Supervision - Northeast Region | 0.0 | 46.9 | 28.6 | 22.4 | 2.0 | 49 |
Supervision - Southeast Region | 0.0 | 52.0 | 22.7 | 20.0 | 5.3 | 75 |
Supervision - West Region | 0.0 | 43.1 | 27.8 | 20.8 | 8.3 | 72 |
Other SEFL Respondents | 0.0 | 55.6 | 11.1 | 30.6 | 2.8 | 72 |
Operations Division | 0.0 | 54.5 | 15.9 | 25.6 | 4.1 | 246 |
Consumer Response | 0.0 | 45.0 | 15.0 | 33.8 | 6.3 | 80 |
Human Capital | 0.0 | 51.4 | 8.6 | 40.0 | 0.0 | 35 |
Technology & Innovation | 0.0 | 60.3 | 15.9 | 17.5 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 61.8 | 20.6 | 16.2 | 1.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 7.1 | 21.4 | 3.6 | 28 |
External Affairs Division | 0.0 | 87.5 | 6.3 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 76.9 | 7.7 | 12.8 | 2.6 | 39 |
Other | 0.0 | 70.8 | 16.7 | 12.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 12.2 | 20.3 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 45.5 | 18.2 | 27.3 | 9.1 | 11 |
Gender | 0.0 | 56.8 | 15.7 | 24.2 | 3.3 | 331 |
Female | ||||||
Male | 0.0 | 59.4 | 17.2 | 19.5 | 3.9 | 406 |
No Gender specified | 0.0 | 41.8 | 18.7 | 27.5 | 12.1 | 91 |
Selected ‘no response’ | 0.0 | 42.9 | 14.3 | 28.6 | 14.3 | 28 |
Age | 0.0 | 57.9 | 18.4 | 20.5 | 3.1 | 385 |
<40 | ||||||
40+ | 0.0 | 56.7 | 14.1 | 23.0 | 6.2 | 434 |
Selected ‘no response’ | 0.0 | 27.0 | 29.7 | 35.1 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 58.3 | 16.7 | 25.0 | 0 | 48 |
Asian | |||||
Black | 53.2 | 19.4 | 24.2 | 3.2 | 124 |
Hispanic | 56.0 | 18.0 | 24.0 | 2.0 | 50 |
White | 61.7 | 13.8 | 20.1 | 4.4 | 457 |
No Race Specified | 43.4 | 20.8 | 27.4 | 8.5 | 212 |
21. How effective or ineffective is collaboration between the following work units?
a. Between staff in the region and staff in headquarters.
Non-responses |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 39.3 | 8.6 | 19.0 | 33.0 | 857 |
Divisions and Large Offices | 0.0 | 53.9 | 8.1 | 26.6 | 11.4 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 60.3 | 5.5 | 12.3 | 21.9 | 73 |
Supervision - Midwest Region | 0.0 | 59.0 | 6.4 | 23.1 | 11.5 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 8.0 | 42.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 46.1 | 11.8 | 31.6 | 10.5 | 76 |
Supervision - West Region | 0.0 | 52.8 | 9.7 | 29.2 | 8.3 | 72 |
Other SEFL Respondents | 0.0 | 56.9 | 6.9 | 26.4 | 9.7 | 72 |
Operations Division | 0.0 | 29.9 | 10.2 | 14.3 | 45.5 | 244 |
Consumer Response | 0.0 | 22.5 | 16.3 | 12.5 | 48.8 | 80 |
Human Capital | 0.0 | 42.4 | 6.1 | 24.2 | 27.3 | 33 |
Technology & Innovation | 0.0 | 37.1 | 3.2 | 8.1 | 51.6 | 62 |
Other Operations Respondents | 0.0 | 26.1 | 11.6 | 17.4 | 44.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 17.9 | 17.9 | 0.0 | 64.3 | 28 |
External Affairs Division | 0.0 | 25.0 | 12.5 | 6.3 | 56.3 | 16 |
Legal Division | 0.0 | 20.5 | 5.1 | 7.7 | 66.7 | 39 |
Other | 0.0 | 29.2 | 8.3 | 12.5 | 50.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 14.9 | 4.1 | 9.5 | 71.6 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 9.1 | 18.2 | 54.5 | 11 |
Gender | 0.0 | 35.3 | 9.1 | 19.9 | 35.6 | 331 |
Female | ||||||
Male | 0.0 | 44.9 | 7.4 | 18.5 | 29.1 | 405 |
No Gender specified | 0.0 | 31.5 | 10.9 | 17.4 | 40.2 | 92 |
Selected ‘no response’ | 0.0 | 31.0 | 13.8 | 20.7 | 34.5 | 29 |
Age | 0.0 | 37.7 | 7.5 | 17.9 | 36.9 | 385 |
<40 | ||||||
40+ | 0.0 | 43.1 | 8.5 | 19.4 | 29.0 | 434 |
Selected ‘no response’ | 0.0 | 13.2 | 21.1 | 26.3 | 39.5 | 38 |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 37.5 | 10.4 | 10.4 | 41.7 | 48 |
Asian | |||||
Black | 39.5 | 10.5 | 23.4 | 26.6 | 124 |
Hispanic | 42.0 | 4.0 | 22.0 | 32.0 | 50 |
White | 40.8 | 6.4 | 18.2 | 34.6 | 456 |
No Race Specified | 35.0 | 13.1 | 20.1 | 31.8 | 214 |
b. Between staff in offices that support different components of CFPB's mission, such as enforcement, supervision, regulations, and research.
Non-responses |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 52.3 | 11.7 | 21.1 | 14.9 | 857 |
Divisions and Large Offices | 0.0 | 54.0 | 11.4 | 26.4 | 8.1 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 58.9 | 9.6 | 20.5 | 11.0 | 73 |
Supervision - Midwest Region | 0.0 | 60.3 | 7.7 | 21.8 | 10.3 | 78 |
Supervision - Northeast Region | 0.0 | 50.0 | 12.0 | 34.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 48.1 | 13.0 | 28.6 | 10.4 | 77 |
Supervision - West Region | 0.0 | 49.3 | 14.1 | 26.8 | 9.9 | 71 |
Other SEFL Respondents | 0.0 | 56.3 | 12.7 | 29.6 | 1.4 | 71 |
Operations Division | 0.0 | 41.9 | 13.0 | 17.5 | 27.6 | 246 |
Consumer Response | 0.0 | 43.8 | 17.5 | 23.8 | 15.0 | 80 |
Human Capital | 0.0 | 29.4 | 5.9 | 14.7 | 50.0 | 34 |
Technology & Innovation | 0.0 | 42.9 | 14.3 | 11.1 | 31.7 | 63 |
Other Operations Respondents | 0.0 | 44.9 | 10.1 | 17.4 | 27.5 | 69 |
Consumer Education and Engagement Division | 0.0 | 59.3 | 11.1 | 11.1 | 18.5 | 27 |
External Affairs Division | 0.0 | 87.5 | 12.5 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 64.1 | 5.1 | 10.3 | 20.5 | 39 |
Other | 0.0 | 41.7 | 12.5 | 16.7 | 29.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 66.2 | 12.2 | 20.3 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 9.1 | 45.5 | 11 |
Gender | 0.0 | 50.0 | 12.7 | 22.1 | 15.2 | 330 |
Female | ||||||
Male | 0.0 | 57.1 | 9.6 | 20.4 | 12.8 | 406 |
No Gender specified | 0.0 | 46.7 | 13.0 | 18.5 | 21.7 | 92 |
Selected ‘no response’ | 0.0 | 27.6 | 24.1 | 27.6 | 20.7 | 29 |
Age | 0.0 | 52.6 | 12.2 | 19.2 | 16.1 | 386 |
<40 | ||||||
40+ | 0.0 | 55.0 | 10.4 | 22.2 | 12.5 | 433 |
Selected ‘no response’ | 0.0 | 18.4 | 21.1 | 28.9 | 31.6 | 38 |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 57.1 | 8.2 | 24.5 | 10.2 | 49 |
Asian | |||||
Black | 49.2 | 12.9 | 21.0 | 16.9 | 124 |
Hispanic | 50.0 | 10.0 | 24.0 | 16.0 | 50 |
White | 55.2 | 9.7 | 22.0 | 13.2 | 455 |
No Race Specified | 46.3 | 16.4 | 20.1 | 17.3 | 214 |
c. Between staff in Human Capital and staff in the offices they support.
Non-responses |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 34.2 | 12.6 | 33.0 | 20.2 | 857 |
Divisions and Large Offices | 0.0 | 32.8 | 12.1 | 35.9 | 19.2 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 30.1 | 4.1 | 42.5 | 23.3 | 73 |
Supervision - Midwest Region | 0.0 | 38.5 | 14.1 | 23.1 | 24.4 | 78 |
Supervision - Northeast Region | 0.0 | 24.5 | 8.2 | 51.0 | 16.3 | 49 |
Supervision - Southeast Region | 0.0 | 35.1 | 15.6 | 29.9 | 19.5 | 77 |
Supervision - West Region | 0.0 | 36.1 | 19.4 | 27.8 | 16.7 | 72 |
Other SEFL Respondents | 0.0 | 29.2 | 9.7 | 47.2 | 13.9 | 72 |
Operations Division | 0.0 | 35.7 | 17.2 | 28.3 | 18.9 | 244 |
Consumer Response | 0.0 | 22.5 | 17.5 | 42.5 | 17.5 | 80 |
Human Capital | 0.0 | 61.8 | 8.8 | 20.6 | 8.8 | 34 |
Technology & Innovation | 0.0 | 39.7 | 15.9 | 12.7 | 31.7 | 63 |
Other Operations Respondents | 0.0 | 34.3 | 22.4 | 29.9 | 13.4 | 67 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 10.7 | 35.7 | 10.7 | 28 |
External Affairs Division | 0.0 | 43.8 | 6.3 | 31.3 | 18.8 | 16 |
Legal Division | 0.0 | 38.5 | 0.0 | 23.1 | 38.5 | 39 |
Other | 0.0 | 33.3 | 4.2 | 45.8 | 16.7 | 24 |
Research, Markets and Regulations Division | 0.0 | 32.4 | 10.8 | 32.4 | 24.3 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 18.2 | 36.4 | 27.3 | 11 |
Gender | 0.0 | 31.9 | 12.0 | 39.2 | 16.9 | 332 |
Female | ||||||
Male | 0.0 | 39.8 | 13.1 | 27.2 | 20.0 | 405 |
No Gender specified | 0.0 | 26.4 | 9.9 | 30.8 | 33.0 | 91 |
Selected ‘no response’ | 0.0 | 6.9 | 20.7 | 51.7 | 20.7 | 29 |
Age | 0.0 | 30.6 | 10.9 | 35.1 | 23.4 | 385 |
<40 | ||||||
40+ | 0.0 | 38.2 | 14.1 | 30.2 | 17.5 | 434 |
Selected ‘no response’ | 0.0 | 23.7 | 13.2 | 44.7 | 18.4 | 38 |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 38.8 | 14.3 | 24.5 | 22.4 | 49 |
Asian | |||||
Black | 41.1 | 12.1 | 33.9 | 12.9 | 124 |
Hispanic | 36.7 | 8.2 | 28.6 | 26.5 | 49 |
White | 33.6 | 12.5 | 32.7 | 21.3 | 456 |
No Race Specified | 30.0 | 14.1 | 34.7 | 21.1 | 213 |
d. Between staff in Technology and Innovation and staff in the offices they support.
Non-responses |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 47.2 | 12.0 | 32.1 | 8.7 | 850 |
Divisions and Large Offices | 0.0 | 49.0 | 9.1 | 35.2 | 6.7 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.0 | 5.6 | 34.7 | 9.7 | 72 |
Supervision - Midwest Region | 0.0 | 42.9 | 13.0 | 39.0 | 5.2 | 77 |
Supervision - Northeast Region | 0.0 | 69.4 | 0.0 | 26.5 | 4.1 | 49 |
Supervision - Southeast Region | 0.0 | 50.0 | 9.2 | 28.9 | 11.8 | 76 |
Supervision - West Region | 0.0 | 55.6 | 11.1 | 31.9 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 33.3 | 12.5 | 47.2 | 6.9 | 72 |
Operations Division | 0.0 | 43.7 | 18.4 | 28.6 | 9.4 | 245 |
Consumer Response | 0.0 | 34.2 | 25.3 | 30.4 | 10.1 | 79 |
Human Capital | 0.0 | 32.4 | 14.7 | 38.2 | 14.7 | 34 |
Technology & Innovation | 0.0 | 68.3 | 9.5 | 14.3 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 37.7 | 20.3 | 34.8 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 44.4 | 11.1 | 37.0 | 7.4 | 27 |
External Affairs Division | 0.0 | 40.0 | 6.7 | 33.3 | 20.0 | 15 |
Legal Division | 0.0 | 52.6 | 7.9 | 15.8 | 23.7 | 38 |
Other | 0.0 | 47.8 | 13.0 | 21.7 | 17.4 | 23 |
Research, Markets and Regulations Division | 0.0 | 47.9 | 9.6 | 38.4 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 45.5 | 18.2 | 18.2 | 18.2 | 11 |
Gender | 0.0 | 50.9 | 10.1 | 31.4 | 7.6 | 328 |
Female | ||||||
Male | 0.0 | 48.8 | 12.7 | 30.6 | 8.0 | 402 |
No Gender specified | 0.0 | 33.0 | 13.2 | 38.5 | 15.4 | 91 |
Selected ‘no response’ | 0.0 | 27.6 | 20.7 | 41.4 | 10.3 | 29 |
Age | 0.0 | 46.7 | 13.1 | 30.5 | 9.7 | 383 |
<40 | ||||||
40+ | 0.0 | 49.7 | 10.7 | 32.4 | 7.2 | 429 |
Selected ‘no response’ | 0.0 | 23.7 | 15.8 | 44.7 | 15.8 | 38 |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.2 | 10.2 | 22.4 | 6.1 | 49 |
Asian | |||||
Black | 51.6 | 14.8 | 23.8 | 9.8 | 122 |
Hispanic | 50.0 | 6.3 | 31.3 | 12.5 | 48 |
White | 50.3 | 9.1 | 31.8 | 8.8 | 453 |
No Race Specified | 36.0 | 18.5 | 37.4 | 8.1 | 211 |
e. Between travel specialists in the Finance Office and staff in the offices they support.
Non-responses |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 32.3 | 13.1 | 27.8 | 26.8 | 854 |
Divisions and Large Offices | 0.0 | 34.3 | 12.1 | 37.6 | 16.0 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 31.9 | 12.5 | 33.3 | 22.2 | 72 |
Supervision - Midwest Region | 0.0 | 32.1 | 12.8 | 41.0 | 14.1 | 78 |
Supervision - Northeast Region | 0.0 | 42.0 | 2.0 | 50.0 | 6.0 | 50 |
Supervision - Southeast Region | 0.0 | 41.6 | 13.0 | 29.9 | 15.6 | 77 |
Supervision - West Region | 0.0 | 33.8 | 14.1 | 46.5 | 5.6 | 71 |
Other SEFL Respondents | 0.0 | 26.4 | 15.3 | 29.2 | 29.2 | 72 |
Operations Division | 0.0 | 34.2 | 16.0 | 13.2 | 36.6 | 243 |
Consumer Response | 0.0 | 14.1 | 23.1 | 20.5 | 42.3 | 78 |
Human Capital | 0.0 | 27.3 | 6.1 | 12.1 | 54.5 | 33 |
Technology & Innovation | 0.0 | 46.0 | 14.3 | 3.2 | 36.5 | 63 |
Other Operations Respondents | 0.0 | 49.3 | 14.5 | 14.5 | 21.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 39.3 | 21.4 | 32.1 | 7.1 | 28 |
External Affairs Division | 0.0 | 66.7 | 6.7 | 6.7 | 20.0 | 15 |
Legal Division | 0.0 | 15.4 | 5.1 | 10.3 | 69.2 | 39 |
Other | 0.0 | 33.3 | 12.5 | 25.0 | 29.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 16.2 | 12.2 | 29.7 | 41.9 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 9.1 | 45.5 | 27.3 | 11 |
Gender | 0.0 | 31.2 | 12.1 | 28.5 | 28.2 | 330 |
Female | ||||||
Male | 0.0 | 35.8 | 13.1 | 26.4 | 24.7 | 405 |
No Gender specified | 0.0 | 25.6 | 12.2 | 27.8 | 34.4 | 90 |
Selected ‘no response’ | 0.0 | 17.2 | 27.6 | 37.9 | 17.2 | 29 |
Age | 0.0 | 30.0 | 13.6 | 23.5 | 32.9 | 383 |
<40 | ||||||
40+ | 0.0 | 35.8 | 12.2 | 30.3 | 21.7 | 433 |
Selected ‘no response’ | 0.0 | 15.8 | 18.4 | 42.1 | 23.7 | 38 |
Very/Somewhat Effective |
Neither Effective nor Ineffective |
Somewhat/Very Ineffective |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 38.8 | 14.3 | 22.4 | 24.5 | 49 |
Asian | |||||
Black | 39.0 | 19.5 | 24.4 | 17.1 | 123 |
Hispanic | 34.0 | 12.0 | 32.0 | 22.0 | 50 |
White | 31.4 | 10.5 | 29.0 | 29.0 | 455 |
No Race Specified | 28.3 | 15.1 | 29.2 | 27.4 | 212 |
22. If there are any other issues, details, or information concerning leadership, management, communication, and collaboration that you would like us to know about, please use the space below to provide that information.
Section V: Diversity and Inclusion Efforts
• Workforce diversity: A collection of individual attributes that together help agencies pursue organizational objectives efficiently and effectively. These include, but are not limited to, characteristics such as national origin, language, race, color, disability, ethnicity, gender, age, religion, sexual orientation, gender identity, socioeconomic status, veteran status, and family structures. The concept also encompasses differences among people concerning where they are from and where they have lived and their differences of thought and life experiences.
• Inclusion: A culture that connects each employee to the organization; encourages collaboration, flexibility, and fairness; and leverages diversity throughout the organization so that all individuals are able to participate and contribute to their full potential.
23. Do you agree or disagree with the following statements about diversity and inclusion?
a. Differences among individuals (e.g., gender, race, national origin, religion, age, cultural background, disability, sexual orientation) are respected and valued.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 72.6 | 11.6 | 13.1 | 2.7 | 860 |
Divisions and Large Offices | 0.0 | 72.5 | 12.1 | 13.0 | 2.4 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.9 | 12.3 | 13.7 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 74.4 | 15.4 | 5.1 | 5.1 | 78 |
Supervision - Northeast Region | 0.0 | 76.0 | 12.0 | 12.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 63.6 | 16.9 | 18.2 | 1.3 | 77 |
Supervision - West Region | 0.0 | 84.7 | 5.6 | 9.7 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 68.1 | 9.7 | 19.4 | 2.8 | 72 |
Operations Division | 0.0 | 69.0 | 12.9 | 14.9 | 3.2 | 248 |
Consumer Response | 0.0 | 61.7 | 13.6 | 22.2 | 2.5 | 81 |
Human Capital | 0.0 | 60.0 | 20.0 | 17.1 | 2.9 | 35 |
Technology & Innovation | 0.0 | 82.5 | 7.9 | 4.8 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 69.6 | 13.0 | 14.5 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 75.0 | 10.7 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 87.5 | 6.3 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 76.9 | 7.7 | 10.3 | 5.1 | 39 |
Other | 0.0 | 75.0 | 8.3 | 16.7 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 77.8 | 9.7 | 9.7 | 2.8 | 72 |
Selected ‘no response’ | 0.0 | 72.7 | 9.1 | 9.1 | 9.1 | 11 |
Gender | 0.0 | 70.5 | 11.1 | 16.6 | 1.8 | 332 |
Female | ||||||
Male | 0.0 | 77.9 | 10.5 | 9.3 | 2.2 | 408 |
No Gender specified | 0.0 | 59.3 | 16.5 | 16.5 | 7.7 | 91 |
Selected ‘no response’ | 0.0 | 62.1 | 17.2 | 17.2 | 3.4 | 29 |
Age | 0.0 | 76.0 | 11.4 | 9.8 | 2.8 | 387 |
<40 | ||||||
40+ | 0.0 | 70.9 | 10.8 | 15.8 | 2.5 | 436 |
Selected ‘no response’ | 0.0 | 56.8 | 24.3 | 16.2 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 73.5 | 8.2 | 18.4 | 0 | 49 |
Asian | |||||
Black | 58.5 | 14.6 | 24.4 | 2.4 | 123 |
Hispanic | 64.7 | 15.7 | 19.6 | 0 | 51 |
White | 82.4 | 8.5 | 7.6 | 1.5 | 460 |
No Race Specified | 60.6 | 16.4 | 16.9 | 6.1 | 213 |
b. Advancement opportunities are available for qualified individuals, regardless of gender, race, national origin, religion, age, cultural background, disability, or sexual orientation.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 63.3 | 10.1 | 20.8 | 5.7 | 859 |
Divisions and Large Offices | 0.0 | 63.4 | 11.2 | 20.0 | 5.5 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 65.3 | 12.5 | 16.7 | 5.6 | 72 |
Supervision - Midwest Region | 0.0 | 64.6 | 15.2 | 15.2 | 5.1 | 79 |
Supervision - Northeast Region | 0.0 | 68.0 | 4.0 | 24.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 62.3 | 11.7 | 24.7 | 1.3 | 77 |
Supervision - West Region | 0.0 | 64.8 | 9.9 | 18.3 | 7.0 | 71 |
Other SEFL Respondents | 0.0 | 56.9 | 11.1 | 22.2 | 9.7 | 72 |
Operations Division | 0.0 | 59.5 | 9.3 | 23.9 | 7.3 | 247 |
Consumer Response | 0.0 | 54.3 | 11.1 | 30.9 | 3.7 | 81 |
Human Capital | 0.0 | 57.1 | 5.7 | 31.4 | 5.7 | 35 |
Technology & Innovation | 0.0 | 68.3 | 9.5 | 7.9 | 14.3 | 63 |
Other Operations Respondents | 0.0 | 58.8 | 8.8 | 26.5 | 5.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 53.6 | 14.3 | 32.1 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 6.3 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 76.3 | 2.6 | 13.2 | 7.9 | 38 |
Other | 0.0 | 66.7 | 8.3 | 25.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 71.6 | 10.8 | 12.2 | 5.4 | 74 |
Selected ‘no response’ | 0.0 | 36.4 | 9.1 | 45.5 | 9.1 | 11 |
Gender | 0.0 | 59.5 | 8.1 | 26.1 | 6.3 | 333 |
Female | ||||||
Male | 0.0 | 71.3 | 11.3 | 13.3 | 4.2 | 407 |
No Gender specified | 0.0 | 47.8 | 12.2 | 28.9 | 11.1 | 90 |
Selected ‘no response’ | 0.0 | 44.8 | 10.3 | 41.4 | 3.4 | 29 |
Age | 0.0 | 69.3 | 9.6 | 16.3 | 4.9 | 387 |
<40 | ||||||
40+ | 0.0 | 61.1 | 10.6 | 22.1 | 6.2 | 434 |
Selected ‘no response’ | 0.0 | 28.9 | 10.5 | 52.6 | 7.9 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 68.1 | 8.5 | 21.3 | 2.1 | 47 |
Asian | |||||
Black | 47.6 | 12.9 | 35.5 | 4.0 | 124 |
Hispanic | 70.6 | 2.0 | 25.5 | 2.0 | 51 |
White | 73.3 | 7.4 | 13.9 | 5.4 | 461 |
No Race Specified | 50.0 | 14.2 | 28.3 | 7.5 | 212 |
c. Policies and programs promote diversity in the workplace (for example, recruiting minorities and women, training in awareness of diversity issues, mentoring).
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.6 | 12.8 | 17.6 | 5.0 | 859 |
Divisions and Large Offices | 0.0 | 63.3 | 15.2 | 16.9 | 4.5 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 65.8 | 13.7 | 15.1 | 5.5 | 73 |
Supervision - Midwest Region | 0.0 | 64.6 | 20.3 | 11.4 | 3.8 | 79 |
Supervision - Northeast Region | 0.0 | 58.0 | 16.0 | 20.0 | 6.0 | 50 |
Supervision - Southeast Region | 0.0 | 63.2 | 18.4 | 15.8 | 2.6 | 76 |
Supervision - West Region | 0.0 | 74.6 | 9.9 | 11.3 | 4.2 | 71 |
Other SEFL Respondents | 0.0 | 52.1 | 12.7 | 29.6 | 5.6 | 71 |
Operations Division | 0.0 | 64.1 | 10.1 | 20.2 | 5.6 | 248 |
Consumer Response | 0.0 | 61.7 | 7.4 | 27.2 | 3.7 | 81 |
Human Capital | 0.0 | 71.4 | 5.7 | 20.0 | 2.9 | 35 |
Technology & Innovation | 0.0 | 68.3 | 11.1 | 11.1 | 9.5 | 63 |
Other Operations Respondents | 0.0 | 59.4 | 14.5 | 20.3 | 5.8 | 69 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 7.1 | 17.9 | 3.6 | 28 |
External Affairs Division | 0.0 | 50.0 | 12.5 | 37.5 | 0.0 | 16 |
Legal Division | 0.0 | 74.4 | 10.3 | 7.7 | 7.7 | 39 |
Other | 0.0 | 82.6 | 0.0 | 17.4 | 0.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 64.9 | 16.2 | 13.5 | 5.4 | 74 |
Selected ‘no response’ | 0.0 | 54.5 | 9.1 | 18.2 | 18.2 | 11 |
Gender | 0.0 | 61.9 | 10.5 | 24.6 | 3.0 | 333 |
Female | ||||||
Male | 0.0 | 72.0 | 13.8 | 9.6 | 4.7 | 407 |
No Gender specified | 0.0 | 48.9 | 14.4 | 24.4 | 12.2 | 90 |
Selected ‘no response’ | 0.0 | 41.4 | 20.7 | 27.6 | 10.3 | 29 |
Age | 0.0 | 66.8 | 11.7 | 16.6 | 4.9 | 386 |
<40 | ||||||
40+ | 0.0 | 64.6 | 12.9 | 17.2 | 5.3 | 435 |
Selected ‘no response’ | 0.0 | 42.1 | 23.7 | 31.6 | 2.6 | 38 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 53.1 | 12.2 | 34.7 | 0 | 49 |
Asian | |||||
Black | 50.8 | 19.4 | 26.6 | 3.2 | 124 |
Hispanic | 60.8 | 17.6 | 19.6 | 2.0 | 51 |
White | 73.4 | 10.7 | 10.9 | 5.0 | 459 |
No Race Specified | 55.7 | 13.2 | 23.6 | 7.5 | 212 |
d. My work team (i.e., others you work with on projects or assignments) makes me feel included.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 80.6 | 8.3 | 10.3 | 0.8 | 855 |
Divisions and Large Offices | 0.0 | 83.7 | 7.2 | 8.6 | 0.5 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 83.3 | 6.9 | 9.7 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 84.6 | 6.4 | 7.7 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 87.8 | 6.1 | 6.1 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 81.8 | 10.4 | 6.5 | 1.3 | 77 |
Supervision - West Region | 0.0 | 91.4 | 2.9 | 5.7 | 0.0 | 70 |
Other SEFL Respondents | 0.0 | 74.6 | 9.9 | 15.5 | 0.0 | 71 |
Operations Division | 0.0 | 77.6 | 10.6 | 11.0 | 0.8 | 246 |
Consumer Response | 0.0 | 72.8 | 14.8 | 12.3 | 0.0 | 81 |
Human Capital | 0.0 | 76.5 | 14.7 | 8.8 | 0.0 | 34 |
Technology & Innovation | 0.0 | 79.0 | 8.1 | 11.3 | 1.6 | 62 |
Other Operations Respondents | 0.0 | 82.6 | 5.8 | 10.1 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 78.6 | 3.6 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 89.7 | 0.0 | 10.3 | 0.0 | 39 |
Other | 0.0 | 54.2 | 16.7 | 29.2 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 78.4 | 9.5 | 9.5 | 2.7 | 74 |
Selected ‘no response’ | 0.0 | 81.8 | 9.1 | 0.0 | 9.1 | 11 |
Gender | 0.0 | 78.1 | 8.8 | 13.1 | 0.0 | 329 |
Female | ||||||
Male | 0.0 | 86.7 | 6.4 | 6.4 | 0.5 | 406 |
No Gender specified | 0.0 | 64.1 | 15.2 | 16.3 | 4.3 | 92 |
Selected ‘no response’ | 0.0 | 75.0 | 7.1 | 14.3 | 3.6 | 28 |
Age | 0.0 | 83.9 | 6.5 | 8.9 | 0.8 | 384 |
<40 | ||||||
40+ | 0.0 | 80.0 | 7.8 | 11.5 | 0.7 | 434 |
Selected ‘no response’ | 0.0 | 54.1 | 32.4 | 10.8 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 77.6 | 8.2 | 14.3 | 0 | 49 |
Asian | |||||
Black | 77.9 | 6.6 | 15.6 | 0 | 122 |
Hispanic | 82.4 | 7.8 | 9.8 | 0 | 51 |
White | 89.3 | 4.4 | 6.1 | 0.2 | 458 |
No Race Specified | 64.9 | 17.1 | 15.2 | 2.8 | 211 |
e. My immediate supervisor appreciates and values the experiences and perspectives I brought to the bureau from previous employment. (If you have more than one supervisor, please consider your immediate supervisor to be the individual responsible for your performance appraisal.)
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 80.8 | 5.8 | 11.6 | 1.8 | 856 |
Divisions and Large Offices | 0.0 | 80.8 | 6.2 | 10.9 | 2.1 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 79.5 | 8.2 | 9.6 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 75.9 | 10.1 | 10.1 | 3.8 | 79 |
Supervision - Northeast Region | 0.0 | 80.0 | 8.0 | 10.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 85.5 | 2.6 | 9.2 | 2.6 | 76 |
Supervision - West Region | 0.0 | 88.9 | 4.2 | 6.9 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 75.0 | 4.2 | 19.4 | 1.4 | 72 |
Operations Division | 0.0 | 81.3 | 6.9 | 11.0 | 0.8 | 246 |
Consumer Response | 0.0 | 75.0 | 11.3 | 13.8 | 0.0 | 80 |
Human Capital | 0.0 | 82.9 | 2.9 | 14.3 | 0.0 | 35 |
Technology & Innovation | 0.0 | 88.9 | 3.2 | 6.3 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 80.9 | 7.4 | 10.3 | 1.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 76.9 | 0.0 | 23.1 | 0.0 | 26 |
External Affairs Division | 0.0 | 93.8 | 6.3 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 83.8 | 5.4 | 8.1 | 2.7 | 37 |
Other | 0.0 | 66.7 | 4.2 | 25.0 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 81.1 | 4.1 | 13.5 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 81.8 | 0.0 | 9.1 | 9.1 | 11 |
Gender | 0.0 | 79.8 | 5.7 | 13.9 | 0.6 | 331 |
Female | ||||||
Male | 0.0 | 83.5 | 5.9 | 8.8 | 1.7 | 407 |
No Gender specified | 0.0 | 72.2 | 6.7 | 15.6 | 5.6 | 90 |
Selected ‘no response’ | 0.0 | 82.1 | 3.6 | 10.7 | 3.6 | 28 |
Age | 0.0 | 80.5 | 7.8 | 10.1 | 1.6 | 385 |
<40 | ||||||
40+ | 0.0 | 81.6 | 3.9 | 12.7 | 1.8 | 434 |
Selected ‘no response’ | 0.0 | 75.7 | 8.1 | 13.5 | 2.7 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 79.2 | 6.3 | 10.4 | 4.2 | 48 |
Asian | |||||
Black | 82.0 | 5.7 | 11.5 | 0.8 | 122 |
Hispanic | 84.3 | 2.0 | 13.7 | 0 | 51 |
White | 84.7 | 5.0 | 9.2 | 1.1 | 459 |
No Race Specified | 72.2 | 7.5 | 16.5 | 3.8 | 212 |
f. CFPB leaders and managers above my immediate supervisor appreciate and value the experiences and perspectives I brought to the bureau from previous employment.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 60.6 | 12.3 | 20.6 | 6.5 | 860 |
Divisions and Large Offices | 0.0 | 59.2 | 12.8 | 21.6 | 6.4 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.4 | 9.6 | 17.8 | 8.2 | 73 |
Supervision - Midwest Region | 0.0 | 57.7 | 17.9 | 17.9 | 6.4 | 78 |
Supervision - Northeast Region | 0.0 | 50.0 | 20.0 | 24.0 | 6.0 | 50 |
Supervision - Southeast Region | 0.0 | 57.1 | 10.4 | 24.7 | 7.8 | 77 |
Supervision - West Region | 0.0 | 61.1 | 9.7 | 23.6 | 5.6 | 72 |
Other SEFL Respondents | 0.0 | 62.5 | 11.1 | 22.2 | 4.2 | 72 |
Operations Division | 0.0 | 56.7 | 13.8 | 21.5 | 8.1 | 247 |
Consumer Response | 0.0 | 50.0 | 15.0 | 30.0 | 5.0 | 80 |
Human Capital | 0.0 | 51.4 | 11.4 | 37.1 | 0.0 | 35 |
Technology & Innovation | 0.0 | 60.3 | 9.5 | 14.3 | 15.9 | 63 |
Other Operations Respondents | 0.0 | 63.8 | 17.4 | 10.1 | 8.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 60.7 | 14.3 | 25.0 | 0.0 | 28 |
External Affairs Division | 0.0 | 87.5 | 6.3 | 0.0 | 6.3 | 16 |
Legal Division | 0.0 | 74.4 | 7.7 | 10.3 | 7.7 | 39 |
Other | 0.0 | 60.9 | 13.0 | 17.4 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 8.1 | 23.0 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 63.6 | 9.1 | 9.1 | 18.2 | 11 |
Gender | 0.0 | 60.4 | 12.7 | 21.1 | 5.7 | 331 |
Female | ||||||
Male | 0.0 | 65.8 | 10.8 | 18.1 | 5.4 | 409 |
No Gender specified | 0.0 | 44.0 | 14.3 | 27.5 | 14.3 | 91 |
Selected ‘no response’ | 0.0 | 41.4 | 24.1 | 27.6 | 6.9 | 29 |
Age | 0.0 | 63.6 | 12.7 | 16.8 | 7.0 | 387 |
<40 | ||||||
40+ | 0.0 | 59.9 | 10.8 | 23.4 | 6.0 | 436 |
Selected ‘no response’ | 0.0 | 37.8 | 27.0 | 27.0 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 65.3 | 8.2 | 18.4 | 8.2 | 49 |
Asian | |||||
Black | 57.7 | 16.3 | 19.5 | 6.5 | 123 |
Hispanic | 66.7 | 7.8 | 21.6 | 3.9 | 51 |
White | 67.5 | 9.1 | 17.8 | 5.6 | 461 |
No Race Specified | 47.2 | 17.5 | 26.9 | 8.5 | 212 |
g. Managers and supervisors in my office do not give preferential treatment to employees or job applicants who are like them.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 50.6 | 13.0 | 26.1 | 10.2 | 861 |
Divisions and Large Offices | 0.0 | 46.7 | 13.3 | 28.4 | 11.6 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.7 | 8.2 | 30.1 | 11.0 | 73 |
Supervision - Midwest Region | 0.0 | 43.0 | 17.7 | 24.1 | 15.2 | 79 |
Supervision - Northeast Region | 0.0 | 52.0 | 8.0 | 28.0 | 12.0 | 50 |
Supervision - Southeast Region | 0.0 | 35.1 | 24.7 | 28.6 | 11.7 | 77 |
Supervision - West Region | 0.0 | 53.5 | 9.9 | 25.4 | 11.3 | 71 |
Other SEFL Respondents | 0.0 | 48.6 | 8.3 | 34.7 | 8.3 | 72 |
Operations Division | 0.0 | 51.4 | 12.1 | 26.7 | 9.7 | 247 |
Consumer Response | 0.0 | 46.3 | 13.8 | 33.8 | 6.3 | 80 |
Human Capital | 0.0 | 45.7 | 11.4 | 37.1 | 5.7 | 35 |
Technology & Innovation | 0.0 | 50.8 | 15.9 | 14.3 | 19.0 | 63 |
Other Operations Respondents | 0.0 | 60.9 | 7.2 | 24.6 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 14.3 | 25.0 | 3.6 | 28 |
External Affairs Division | 0.0 | 62.5 | 6.3 | 18.8 | 12.5 | 16 |
Legal Division | 0.0 | 66.7 | 10.3 | 17.9 | 5.1 | 39 |
Other | 0.0 | 50.0 | 16.7 | 29.2 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 62.2 | 13.5 | 16.2 | 8.1 | 74 |
Selected ‘no response’ | 0.0 | 18.2 | 27.3 | 27.3 | 27.3 | 11 |
Gender | 0.0 | 47.6 | 12.0 | 30.4 | 9.9 | 332 |
Female | ||||||
Male | 0.0 | 58.3 | 12.5 | 19.6 | 9.6 | 408 |
No Gender specified | 0.0 | 31.5 | 18.5 | 35.9 | 14.1 | 92 |
Selected ‘no response’ | 0.0 | 37.9 | 13.8 | 37.9 | 10.3 | 29 |
Age | 0.0 | 54.8 | 11.6 | 23.5 | 10.1 | 387 |
<40 | ||||||
40+ | 0.0 | 49.0 | 12.6 | 27.7 | 10.8 | 437 |
Selected ‘no response’ | 0.0 | 27.0 | 32.4 | 35.1 | 5.4 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 51.0 | 10.2 | 28.6 | 10.2 | 49 |
Asian | |||||
Black | 40.7 | 10.6 | 36.6 | 12.2 | 123 |
Hispanic | 46.0 | 14.0 | 24.0 | 16.0 | 50 |
White | 59.1 | 12.2 | 19.6 | 9.1 | 460 |
No Race Specified | 38.0 | 16.4 | 34.3 | 11.3 | 213 |
24. Do you agree or disagree with the following statements regarding your current immediate supervisor? (Note: If you have more than one supervisor, please consider your immediate supervisor to be the supervisor responsible for your performance appraisal.)
a. My immediate supervisor respects and values differences among individuals.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 81.1 | 8.4 | 6.9 | 3.5 | 854 |
Divisions and Large Offices | 0.0 | 80.4 | 7.9 | 7.2 | 4.5 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 76.4 | 11.1 | 6.9 | 5.6 | 72 |
Supervision - Midwest Region | 0.0 | 78.7 | 10.7 | 5.3 | 5.3 | 75 |
Supervision - Northeast Region | 0.0 | 82.0 | 10.0 | 6.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 84.4 | 3.9 | 5.2 | 6.5 | 77 |
Supervision - West Region | 0.0 | 88.9 | 5.6 | 4.2 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 72.2 | 6.9 | 15.3 | 5.6 | 72 |
Operations Division | 0.0 | 80.2 | 12.6 | 4.9 | 2.4 | 247 |
Consumer Response | 0.0 | 79.0 | 13.6 | 7.4 | 0.0 | 81 |
Human Capital | 0.0 | 77.1 | 11.4 | 8.6 | 2.9 | 35 |
Technology & Innovation | 0.0 | 87.3 | 4.8 | 3.2 | 4.8 | 63 |
Other Operations Respondents | 0.0 | 76.5 | 19.1 | 1.5 | 2.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 82.1 | 3.6 | 10.7 | 3.6 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 86.8 | 0.0 | 7.9 | 5.3 | 38 |
Other | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 89.0 | 4.1 | 5.5 | 1.4 | 73 |
Selected ‘no response’ | 0.0 | 80.0 | 0.0 | 10.0 | 10.0 | 10 |
Gender | 0.0 | 79.6 | 8.5 | 9.4 | 2.4 | 329 |
Female | ||||||
Male | 0.0 | 85.4 | 6.2 | 4.9 | 3.5 | 405 |
No Gender specified | 0.0 | 68.5 | 16.3 | 7.6 | 7.6 | 92 |
Selected ‘no response’ | 0.0 | 78.6 | 14.3 | 3.6 | 3.6 | 28 |
Age | 0.0 | 83.6 | 8.1 | 5.5 | 2.9 | 385 |
<40 | ||||||
40+ | 0.0 | 80.4 | 8.1 | 7.6 | 3.9 | 433 |
Selected ‘no response’ | 0.0 | 63.9 | 16.7 | 13.9 | 5.6 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 83.7 | 8.2 | 6.1 | 2.0 | 49 |
Asian | |||||
Black | 78.7 | 9.8 | 9.0 | 2.5 | 122 |
Hispanic | 84.0 | 8.0 | 8.0 | 0 | 50 |
White | 86.9 | 3.9 | 6.1 | 3.1 | 457 |
No Race Specified | 70.8 | 16.0 | 7.1 | 6.1 | 212 |
b. My immediate supervisor demonstrates commitment to a workforce representative of all segments of society.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 78.3 | 9.5 | 5.6 | 6.7 | 857 |
Divisions and Large Offices | 0.0 | 77.5 | 9.3 | 5.3 | 7.9 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 72.2 | 12.5 | 4.2 | 11.1 | 72 |
Supervision - Midwest Region | 0.0 | 73.7 | 9.2 | 3.9 | 13.2 | 76 |
Supervision - Northeast Region | 0.0 | 78.0 | 10.0 | 4.0 | 8.0 | 50 |
Supervision - Southeast Region | 0.0 | 83.1 | 3.9 | 3.9 | 9.1 | 77 |
Supervision - West Region | 0.0 | 85.9 | 8.5 | 2.8 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 72.2 | 12.5 | 12.5 | 2.8 | 72 |
Operations Division | 0.0 | 79.4 | 12.1 | 4.4 | 4.0 | 248 |
Consumer Response | 0.0 | 80.2 | 12.3 | 6.2 | 1.2 | 81 |
Human Capital | 0.0 | 80.0 | 8.6 | 5.7 | 5.7 | 35 |
Technology & Innovation | 0.0 | 82.5 | 7.9 | 3.2 | 6.3 | 63 |
Other Operations Respondents | 0.0 | 75.4 | 17.4 | 2.9 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 78.6 | 3.6 | 10.7 | 7.1 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 79.5 | 5.1 | 5.1 | 10.3 | 39 |
Other | 0.0 | 70.8 | 12.5 | 12.5 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 82.4 | 5.4 | 4.1 | 8.1 | 74 |
Selected ‘no response’ | 0.0 | 70.0 | 0.0 | 20.0 | 10.0 | 10 |
Gender | 0.0 | 77.0 | 7.6 | 10.0 | 5.4 | 331 |
Female | ||||||
Male | 0.0 | 82.8 | 8.6 | 2.5 | 6.2 | 406 |
No Gender specified | 0.0 | 66.3 | 16.3 | 4.3 | 13.0 | 92 |
Selected ‘no response’ | 0.0 | 67.9 | 21.4 | 3.6 | 7.1 | 28 |
Age | 0.0 | 80.1 | 9.1 | 4.9 | 6.0 | 386 |
<40 | ||||||
40+ | 0.0 | 78.3 | 8.8 | 6.0 | 6.9 | 434 |
Selected ‘no response’ | 0.0 | 59.5 | 21.6 | 8.1 | 10.8 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 79.6 | 12.2 | 4.1 | 4.1 | 49 |
Asian | |||||
Black | 74.8 | 11.4 | 7.3 | 6.5 | 123 |
Hispanic | 88.0 | 6.0 | 6.0 | 0 | 50 |
White | 84.1 | 6.1 | 4.6 | 5.2 | 458 |
No Race Specified | 66.0 | 15.1 | 7.1 | 11.8 | 212 |
c. My immediate supervisor deals effectively with EEO and discrimination issues.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 34.2 | 9.4 | 5.1 | 51.3 | 855 |
Divisions and Large Offices | 0.0 | 33.4 | 9.3 | 5.5 | 51.8 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 29.2 | 8.3 | 6.9 | 55.6 | 72 |
Supervision - Midwest Region | 0.0 | 33.8 | 10.4 | 5.2 | 50.6 | 77 |
Supervision - Northeast Region | 0.0 | 42.9 | 8.2 | 6.1 | 42.9 | 49 |
Supervision - Southeast Region | 0.0 | 27.3 | 10.4 | 3.9 | 58.4 | 77 |
Supervision - West Region | 0.0 | 37.5 | 8.3 | 2.8 | 51.4 | 72 |
Other SEFL Respondents | 0.0 | 33.3 | 9.7 | 8.3 | 48.6 | 72 |
Operations Division | 0.0 | 38.8 | 11.4 | 4.9 | 44.9 | 245 |
Consumer Response | 0.0 | 41.3 | 17.5 | 6.3 | 35.0 | 80 |
Human Capital | 0.0 | 48.6 | 8.6 | 5.7 | 37.1 | 35 |
Technology & Innovation | 0.0 | 36.5 | 3.2 | 0.0 | 60.3 | 63 |
Other Operations Respondents | 0.0 | 32.8 | 13.4 | 7.5 | 46.3 | 67 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 10.7 | 3.6 | 42.9 | 28 |
External Affairs Division | 0.0 | 43.8 | 12.5 | 12.5 | 31.3 | 16 |
Legal Division | 0.0 | 28.2 | 5.1 | 5.1 | 61.5 | 39 |
Other | 0.0 | 33.3 | 8.3 | 8.3 | 50.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 24.3 | 5.4 | 2.7 | 67.6 | 74 |
Selected ‘no response’ | 0.0 | 10.0 | 0.0 | 0.0 | 90.0 | 10 |
Gender | 0.0 | 33.4 | 8.8 | 6.4 | 51.4 | 329 |
Female | ||||||
Male | 0.0 | 36.5 | 9.1 | 2.7 | 51.7 | 408 |
No Gender specified | 0.0 | 23.1 | 13.2 | 11.0 | 52.7 | 91 |
Selected ‘no response’ | 0.0 | 44.4 | 7.4 | 7.4 | 40.7 | 27 |
Age | 0.0 | 31.4 | 8.1 | 3.6 | 56.9 | 385 |
<40 | ||||||
40+ | 0.0 | 38.0 | 9.4 | 6.5 | 46.1 | 434 |
Selected ‘no response’ | 0.0 | 16.7 | 22.2 | 5.6 | 55.6 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 36.7 | 10.2 | 2.0 | 51.0 | 49 |
Asian | |||||
Black | 38.8 | 10.7 | 5.8 | 44.6 | 121 |
Hispanic | 40.0 | 6.0 | 8.0 | 46.0 | 50 |
White | 34.4 | 7.2 | 3.3 | 55.1 | 459 |
No Race Specified | 29.4 | 13.7 | 8.5 | 48.3 | 211 |
d. My immediate supervisor treats me fairly.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 84.5 | 6.2 | 7.6 | 1.6 | 851 |
Divisions and Large Offices | 0.0 | 86.1 | 5.3 | 6.3 | 2.4 | 416 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 87.5 | 2.8 | 5.6 | 4.2 | 72 |
Supervision - Midwest Region | 0.0 | 81.8 | 7.8 | 5.2 | 5.2 | 77 |
Supervision - Northeast Region | 0.0 | 87.8 | 8.2 | 4.1 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 88.2 | 2.6 | 5.3 | 3.9 | 76 |
Supervision - West Region | 0.0 | 94.4 | 1.4 | 4.2 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 77.5 | 9.9 | 12.7 | 0.0 | 71 |
Operations Division | 0.0 | 82.9 | 8.6 | 7.8 | 0.8 | 245 |
Consumer Response | 0.0 | 80.0 | 10.0 | 10.0 | 0.0 | 80 |
Human Capital | 0.0 | 80.0 | 5.7 | 11.4 | 2.9 | 35 |
Technology & Innovation | 0.0 | 88.7 | 8.1 | 1.6 | 1.6 | 62 |
Other Operations Respondents | 0.0 | 82.4 | 8.8 | 8.8 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 74.1 | 7.4 | 14.8 | 3.7 | 27 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 89.7 | 2.6 | 7.7 | 0.0 | 39 |
Other | 0.0 | 66.7 | 8.3 | 25.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 87.8 | 6.8 | 5.4 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 70.0 | 0.0 | 20.0 | 10.0 | 10 |
Gender | 0.0 | 81.8 | 6.7 | 10.6 | 0.9 | 329 |
Female | ||||||
Male | 0.0 | 88.4 | 4.7 | 5.2 | 1.7 | 405 |
No Gender specified | 0.0 | 80.0 | 8.9 | 7.8 | 3.3 | 90 |
Selected ‘no response’ | 0.0 | 74.1 | 14.8 | 7.4 | 3.7 | 27 |
Age | 0.0 | 85.9 | 7.3 | 5.7 | 1.0 | 384 |
<40 | ||||||
40+ | 0.0 | 84.2 | 4.6 | 9.3 | 1.9 | 431 |
Selected ‘no response’ | 0.0 | 72.2 | 13.9 | 8.3 | 5.6 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 87.8 | 4.1 | 6.1 | 2.0 | 49 |
Asian | |||||
Black | 79.3 | 6.6 | 12.4 | 1.7 | 121 |
Hispanic | 88.0 | 6.0 | 6.0 | 0 | 50 |
White | 89.9 | 3.1 | 5.7 | 1.3 | 457 |
No Race Specified | 75.1 | 12.9 | 9.1 | 2.9 | 209 |
25. Do you agree or disagree with the following statements regarding the current head of your office over the last 12 months? In most cases, the office head is the Assistant Director and sometimes the Assistant Director also has an officer title (e.g., CFO, CIO, CHCO, etc.). The Regional Director is the office head for employees in a regional office.
a. My current office head worked well with individuals of different backgrounds.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 65.1 | 8.4 | 10.2 | 16.3 | 854 |
Divisions and Large Offices | 0.0 | 63.2 | 9.3 | 10.5 | 16.9 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.4 | 6.8 | 4.1 | 24.7 | 73 |
Supervision - Midwest Region | 0.0 | 67.9 | 9.0 | 3.8 | 19.2 | 78 |
Supervision - Northeast Region | 0.0 | 44.0 | 6.0 | 14.0 | 36.0 | 50 |
Supervision - Southeast Region | 0.0 | 53.9 | 18.4 | 14.5 | 13.2 | 76 |
Supervision - West Region | 0.0 | 84.5 | 8.5 | 4.2 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 59.2 | 5.6 | 23.9 | 11.3 | 71 |
Operations Division | 0.0 | 60.6 | 9.3 | 11.8 | 18.3 | 246 |
Consumer Response | 0.0 | 51.9 | 13.9 | 21.5 | 12.7 | 79 |
Human Capital | 0.0 | 51.4 | 8.6 | 11.4 | 28.6 | 35 |
Technology & Innovation | 0.0 | 63.5 | 4.8 | 4.8 | 27.0 | 63 |
Other Operations Respondents | 0.0 | 72.5 | 8.7 | 7.2 | 11.6 | 69 |
Consumer Education and Engagement Division | 0.0 | 77.8 | 0.0 | 14.8 | 7.4 | 27 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 82.1 | 5.1 | 2.6 | 10.3 | 39 |
Other | 0.0 | 75.0 | 12.5 | 12.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.5 | 6.8 | 4.1 | 20.5 | 73 |
Selected ‘no response’ | 0.0 | 60.0 | 0.0 | 20.0 | 20.0 | 10 |
Gender | 0.0 | 66.5 | 6.4 | 11.6 | 15.5 | 328 |
Female | ||||||
Male | 0.0 | 67.2 | 9.6 | 7.6 | 15.7 | 408 |
No Gender specified | 0.0 | 52.2 | 12.0 | 14.1 | 21.7 | 92 |
Selected ‘no response’ | 0.0 | 61.5 | 3.8 | 19.2 | 15.4 | 26 |
Age | 0.0 | 66.6 | 8.5 | 6.7 | 18.1 | 386 |
<40 | ||||||
40+ | 0.0 | 65.4 | 7.6 | 12.7 | 14.3 | 433 |
Selected ‘no response’ | 0.0 | 45.7 | 17.1 | 17.1 | 20.0 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 72.9 | 4.2 | 8.3 | 14.6 | 48 |
Asian | |||||
Black | 58.5 | 15.4 | 13.0 | 13.0 | 123 |
Hispanic | 70.0 | 12.0 | 10.0 | 8.0 | 50 |
White | 70.3 | 5.2 | 7.9 | 16.6 | 458 |
No Race Specified | 54.8 | 12.9 | 13.8 | 18.6 | 210 |
b. My current office head respected and valued differences among individuals.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.2 | 9.6 | 11.5 | 14.7 | 853 |
Divisions and Large Offices | 0.0 | 63.2 | 9.8 | 12.4 | 14.6 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.4 | 9.6 | 5.5 | 20.5 | 73 |
Supervision - Midwest Region | 0.0 | 69.2 | 7.7 | 6.4 | 16.7 | 78 |
Supervision - Northeast Region | 0.0 | 42.0 | 12.0 | 14.0 | 32.0 | 50 |
Supervision - Southeast Region | 0.0 | 52.0 | 17.3 | 20.0 | 10.7 | 75 |
Supervision - West Region | 0.0 | 83.1 | 5.6 | 7.0 | 4.2 | 71 |
Other SEFL Respondents | 0.0 | 62.0 | 7.0 | 22.5 | 8.5 | 71 |
Operations Division | 0.0 | 57.9 | 12.1 | 11.3 | 18.6 | 247 |
Consumer Response | 0.0 | 47.5 | 17.5 | 21.3 | 13.8 | 80 |
Human Capital | 0.0 | 51.4 | 8.6 | 11.4 | 28.6 | 35 |
Technology & Innovation | 0.0 | 58.7 | 9.5 | 4.8 | 27.0 | 63 |
Other Operations Respondents | 0.0 | 72.5 | 10.1 | 5.8 | 11.6 | 69 |
Consumer Education and Engagement Division | 0.0 | 69.2 | 3.8 | 19.2 | 7.7 | 26 |
External Affairs Division | 0.0 | 86.7 | 0.0 | 13.3 | 0.0 | 15 |
Legal Division | 0.0 | 74.4 | 7.7 | 10.3 | 7.7 | 39 |
Other | 0.0 | 79.2 | 8.3 | 12.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 75.7 | 6.8 | 2.7 | 14.9 | 74 |
Selected ‘no response’ | 0.0 | 60.0 | 0.0 | 20.0 | 20.0 | 10 |
Gender | 0.0 | 66.8 | 6.0 | 13.0 | 14.2 | 331 |
Female | ||||||
Male | 0.0 | 66.5 | 11.1 | 8.6 | 13.8 | 406 |
No Gender specified | 0.0 | 47.3 | 14.3 | 15.4 | 23.1 | 91 |
Selected ‘no response’ | 0.0 | 56.0 | 16.0 | 24.0 | 4.0 | 25 |
Age | 0.0 | 65.8 | 9.6 | 7.0 | 17.6 | 386 |
<40 | ||||||
40+ | 0.0 | 64.8 | 9.0 | 14.4 | 11.8 | 432 |
Selected ‘no response’ | 0.0 | 40.0 | 17.1 | 25.7 | 17.1 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 75.0 | 6.3 | 8.3 | 10.4 | 48 |
Asian | |||||
Black | 61.8 | 14.6 | 13.8 | 9.8 | 123 |
Hispanic | 76.5 | 5.9 | 9.8 | 7.8 | 51 |
White | 70.1 | 6.3 | 8.7 | 14.8 | 458 |
No Race Specified | 49.8 | 15.3 | 16.3 | 18.7 | 209 |
c. My current office head demonstrated commitment to a workforce representative of all segments of society.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 63.1 | 10.6 | 10.8 | 15.5 | 850 |
Divisions and Large Offices | 0.0 | 61.0 | 11.5 | 11.7 | 15.8 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 65.3 | 5.6 | 6.9 | 22.2 | 72 |
Supervision - Midwest Region | 0.0 | 65.8 | 11.4 | 6.3 | 16.5 | 79 |
Supervision - Northeast Region | 0.0 | 38.0 | 12.0 | 14.0 | 36.0 | 50 |
Supervision - Southeast Region | 0.0 | 52.7 | 20.3 | 16.2 | 10.8 | 74 |
Supervision - West Region | 0.0 | 80.3 | 9.9 | 7.0 | 2.8 | 71 |
Other SEFL Respondents | 0.0 | 56.9 | 9.7 | 20.8 | 12.5 | 72 |
Operations Division | 0.0 | 58.8 | 11.5 | 11.5 | 18.1 | 243 |
Consumer Response | 0.0 | 51.3 | 17.9 | 19.2 | 11.5 | 78 |
Human Capital | 0.0 | 51.4 | 8.6 | 14.3 | 25.7 | 35 |
Technology & Innovation | 0.0 | 58.1 | 8.1 | 4.8 | 29.0 | 62 |
Other Operations Respondents | 0.0 | 72.1 | 8.8 | 7.4 | 11.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 63.0 | 3.7 | 14.8 | 18.5 | 27 |
External Affairs Division | 0.0 | 87.5 | 6.3 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 79.5 | 2.6 | 7.7 | 10.3 | 39 |
Other | 0.0 | 79.2 | 4.2 | 16.7 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 69.9 | 12.3 | 2.7 | 15.1 | 73 |
Selected ‘no response’ | 0.0 | 60.0 | 10.0 | 10.0 | 20.0 | 10 |
Gender | 0.0 | 63.9 | 9.5 | 12.8 | 13.8 | 327 |
Female | ||||||
Male | 0.0 | 65.7 | 11.5 | 7.6 | 15.2 | 408 |
No Gender specified | 0.0 | 50.5 | 11.0 | 14.3 | 24.2 | 91 |
Selected ‘no response’ | 0.0 | 54.2 | 8.3 | 25.0 | 12.5 | 24 |
Age | 0.0 | 63.5 | 10.1 | 7.8 | 18.7 | 386 |
<40 | ||||||
40+ | 0.0 | 64.6 | 10.0 | 12.6 | 12.8 | 429 |
Selected ‘no response’ | 0.0 | 40.0 | 22.9 | 22.9 | 14.3 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 68.8 | 8.3 | 12.5 | 10.4 | 48 |
Asian | |||||
Black | 54.5 | 15.7 | 17.4 | 12.4 | 121 |
Hispanic | 68.6 | 11.8 | 11.8 | 7.8 | 51 |
White | 69.8 | 7.4 | 7.2 | 15.5 | 457 |
No Race Specified | 52.2 | 14.8 | 13.9 | 19.1 | 209 |
d. My current office head dealt effectively with EEO and discrimination issues.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 27.0 | 8.9 | 10.5 | 53.6 | 855 |
Divisions and Large Offices | 0.0 | 27.6 | 9.7 | 10.5 | 52.3 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 26.0 | 9.6 | 4.1 | 60.3 | 73 |
Supervision - Midwest Region | 0.0 | 27.8 | 11.4 | 6.3 | 54.4 | 79 |
Supervision - Northeast Region | 0.0 | 26.0 | 8.0 | 10.0 | 56.0 | 50 |
Supervision - Southeast Region | 0.0 | 17.1 | 14.5 | 22.4 | 46.1 | 76 |
Supervision - West Region | 0.0 | 37.5 | 4.2 | 8.3 | 50.0 | 72 |
Other SEFL Respondents | 0.0 | 31.0 | 9.9 | 11.3 | 47.9 | 71 |
Operations Division | 0.0 | 27.3 | 9.4 | 13.5 | 49.8 | 245 |
Consumer Response | 0.0 | 27.5 | 12.5 | 28.8 | 31.3 | 80 |
Human Capital | 0.0 | 42.9 | 5.7 | 8.6 | 42.9 | 35 |
Technology & Innovation | 0.0 | 16.1 | 4.8 | 0.0 | 79.0 | 62 |
Other Operations Respondents | 0.0 | 29.4 | 11.8 | 10.3 | 48.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 37.0 | 11.1 | 11.1 | 40.7 | 27 |
External Affairs Division | 0.0 | 37.5 | 6.3 | 6.3 | 50.0 | 16 |
Legal Division | 0.0 | 26.3 | 2.6 | 7.9 | 63.2 | 38 |
Other | 0.0 | 37.5 | 8.3 | 16.7 | 37.5 | 24 |
Research, Markets and Regulations Division | 0.0 | 17.6 | 6.8 | 1.4 | 74.3 | 74 |
Selected ‘no response’ | 0.0 | 0.0 | 0.0 | 10.0 | 90.0 | 10 |
Gender | 0.0 | 26.8 | 6.6 | 10.2 | 56.3 | 332 |
Female | ||||||
Male | 0.0 | 29.1 | 9.9 | 8.4 | 52.7 | 406 |
No Gender specified | 0.0 | 19.8 | 12.1 | 17.6 | 50.5 | 91 |
Selected ‘no response’ | 0.0 | 23.1 | 11.5 | 23.1 | 42.3 | 26 |
Age | 0.0 | 26.2 | 8.3 | 6.8 | 58.7 | 385 |
<40 | ||||||
40+ | 0.0 | 29.0 | 9.0 | 12.9 | 49.2 | 435 |
Selected ‘no response’ | 0.0 | 11.4 | 14.3 | 22.9 | 51.4 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 25.5 | 4.3 | 8.5 | 61.7 | 47 |
Asian | |||||
Black | 29.8 | 13.7 | 12.9 | 43.5 | 124 |
Hispanic | 27.5 | 7.8 | 7.8 | 56.9 | 51 |
White | 29.0 | 5.9 | 7.8 | 57.3 | 459 |
No Race Specified | 21.0 | 13.8 | 15.7 | 49.5 | 210 |
e. My current office head treated me fairly.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 66.8 | 10.9 | 10.1 | 12.3 | 855 |
Divisions and Large Offices | 0.0 | 63.7 | 12.1 | 10.7 | 13.5 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.9 | 9.6 | 4.1 | 16.4 | 73 |
Supervision - Midwest Region | 0.0 | 58.2 | 16.5 | 8.9 | 16.5 | 79 |
Supervision - Northeast Region | 0.0 | 42.0 | 8.0 | 8.0 | 42.0 | 50 |
Supervision - Southeast Region | 0.0 | 65.8 | 14.5 | 15.8 | 3.9 | 76 |
Supervision - West Region | 0.0 | 76.4 | 9.7 | 9.7 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 63.4 | 12.7 | 16.9 | 7.0 | 71 |
Operations Division | 0.0 | 64.9 | 11.4 | 10.2 | 13.5 | 245 |
Consumer Response | 0.0 | 60.3 | 15.4 | 17.9 | 6.4 | 78 |
Human Capital | 0.0 | 54.3 | 5.7 | 8.6 | 31.4 | 35 |
Technology & Innovation | 0.0 | 60.3 | 11.1 | 6.3 | 22.2 | 63 |
Other Operations Respondents | 0.0 | 79.7 | 10.1 | 5.8 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 70.4 | 11.1 | 14.8 | 3.7 | 27 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 84.6 | 5.1 | 7.7 | 2.6 | 39 |
Other | 0.0 | 66.7 | 4.2 | 25.0 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 76.7 | 9.6 | 1.4 | 12.3 | 73 |
Selected ‘no response’ | 0.0 | 50.0 | 10.0 | 10.0 | 30.0 | 10 |
Gender | 0.0 | 68.9 | 10.0 | 10.9 | 10.3 | 331 |
Female | ||||||
Male | 0.0 | 69.9 | 9.6 | 8.3 | 12.3 | 408 |
No Gender specified | 0.0 | 50.5 | 16.5 | 11.0 | 22.0 | 91 |
Selected ‘no response’ | 0.0 | 48.0 | 24.0 | 24.0 | 4.0 | 25 |
Age | 0.0 | 68.6 | 9.5 | 5.9 | 16.0 | 388 |
<40 | ||||||
40+ | 0.0 | 67.2 | 10.6 | 13.4 | 8.8 | 433 |
Selected ‘no response’ | 0.0 | 41.2 | 29.4 | 14.7 | 14.7 | 34 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 12.2 | 4.1 | 12.2 | 49 |
Asian | |||||
Black | 61.8 | 17.1 | 13.0 | 8.1 | 123 |
Hispanic | 74.5 | 9.8 | 7.8 | 7.8 | 51 |
White | 74.1 | 5.9 | 8.7 | 11.3 | 459 |
No Race Specified | 51.2 | 18.2 | 12.9 | 17.7 | 209 |
26. How satisfied or dissatisfied are you with the commitment to diversity and inclusion by CFPB's senior leaders?
a. CFPB Director (Richard Cordray)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.9 | 8.8 | 12.2 | 14.1 | 860 |
Divisions and Large Offices | 0.0 | 65.6 | 9.5 | 12.1 | 12.8 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 67.1 | 8.2 | 16.4 | 8.2 | 73 |
Supervision - Midwest Region | 0.0 | 69.6 | 10.1 | 3.8 | 16.5 | 79 |
Supervision - Northeast Region | 0.0 | 70.0 | 4.0 | 16.0 | 10.0 | 50 |
Supervision - Southeast Region | 0.0 | 71.1 | 14.5 | 7.9 | 6.6 | 76 |
Supervision - West Region | 0.0 | 62.5 | 9.7 | 9.7 | 18.1 | 72 |
Other SEFL Respondents | 0.0 | 54.2 | 8.3 | 20.8 | 16.7 | 72 |
Operations Division | 0.0 | 58.3 | 11.3 | 10.1 | 20.2 | 247 |
Consumer Response | 0.0 | 61.7 | 11.1 | 12.3 | 14.8 | 81 |
Human Capital | 0.0 | 44.1 | 17.6 | 17.6 | 20.6 | 34 |
Technology & Innovation | 0.0 | 60.3 | 7.9 | 1.6 | 30.2 | 63 |
Other Operations Respondents | 0.0 | 59.4 | 11.6 | 11.6 | 17.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 78.6 | 3.6 | 17.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 0.0 | 18.8 | 6.3 | 16 |
Legal Division | 0.0 | 76.9 | 2.6 | 12.8 | 7.7 | 39 |
Other | 0.0 | 75.0 | 4.2 | 20.8 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 5.4 | 13.5 | 13.5 | 74 |
Selected ‘no response’ | 0.0 | 50.0 | 10.0 | 10.0 | 30.0 | 10 |
Gender | 0.0 | 57.1 | 11.1 | 15.9 | 15.9 | 333 |
Female | ||||||
Male | 0.0 | 73.8 | 7.1 | 6.4 | 12.7 | 408 |
No Gender specified | 0.0 | 56.5 | 8.7 | 19.6 | 15.2 | 92 |
Selected ‘no response’ | 0.0 | 55.6 | 7.4 | 29.6 | 7.4 | 27 |
Age | 0.0 | 65.4 | 8.3 | 11.6 | 14.7 | 387 |
<40 | ||||||
40+ | 0.0 | 65.9 | 8.7 | 12.4 | 13.0 | 437 |
Selected ‘no response’ | 0.0 | 47.2 | 16.7 | 16.7 | 19.4 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 67.3 | 2.0 | 16.3 | 14.3 | 49 |
Asian | |||||
Black | 54.8 | 10.5 | 21.8 | 12.9 | 124 |
Hispanic | 60.8 | 15.7 | 11.8 | 11.8 | 51 |
White | 71.1 | 8.3 | 6.5 | 14.1 | 460 |
No Race Specified | 56.6 | 10.8 | 17.5 | 15.1 | 212 |
b. The head of the Office of Minority and Women Inclusion (OMWI)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.6 | 10.9 | 12.1 | 20.4 | 852 |
Divisions and Large Offices | 0.0 | 56.9 | 10.5 | 10.5 | 22.0 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 47.9 | 9.9 | 18.3 | 23.9 | 71 |
Supervision - Midwest Region | 0.0 | 58.2 | 10.1 | 2.5 | 29.1 | 79 |
Supervision - Northeast Region | 0.0 | 72.0 | 4.0 | 8.0 | 16.0 | 50 |
Supervision - Southeast Region | 0.0 | 62.2 | 17.6 | 8.1 | 12.2 | 74 |
Supervision - West Region | 0.0 | 50.0 | 8.3 | 11.1 | 30.6 | 72 |
Other SEFL Respondents | 0.0 | 55.6 | 11.1 | 15.3 | 18.1 | 72 |
Operations Division | 0.0 | 52.0 | 15.2 | 12.7 | 20.1 | 244 |
Consumer Response | 0.0 | 50.6 | 17.3 | 11.1 | 21.0 | 81 |
Human Capital | 0.0 | 35.3 | 20.6 | 32.4 | 11.8 | 34 |
Technology & Innovation | 0.0 | 54.1 | 6.6 | 1.6 | 37.7 | 61 |
Other Operations Respondents | 0.0 | 60.3 | 17.6 | 14.7 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 67.9 | 14.3 | 10.7 | 7.1 | 28 |
External Affairs Division | 0.0 | 43.8 | 6.3 | 37.5 | 12.5 | 16 |
Legal Division | 0.0 | 69.2 | 5.1 | 7.7 | 17.9 | 39 |
Other | 0.0 | 62.5 | 0.0 | 37.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 60.3 | 6.8 | 8.2 | 24.7 | 73 |
Selected ‘no response’ | 0.0 | 50.0 | 0.0 | 10.0 | 40.0 | 10 |
Gender | 0.0 | 53.7 | 13.1 | 15.5 | 17.7 | 328 |
Female | ||||||
Male | 0.0 | 62.6 | 8.6 | 7.1 | 21.7 | 406 |
No Gender specified | 0.0 | 44.0 | 12.1 | 19.8 | 24.2 | 91 |
Selected ‘no response’ | 0.0 | 44.4 | 14.8 | 18.5 | 22.2 | 27 |
Age | 0.0 | 57.5 | 9.1 | 11.4 | 22.0 | 386 |
<40 | ||||||
40+ | 0.0 | 58.1 | 11.4 | 11.9 | 18.6 | 430 |
Selected ‘no response’ | 0.0 | 27.8 | 25.0 | 22.2 | 25.0 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 65.3 | 4.1 | 12.2 | 18.4 | 49 |
Asian | |||||
Black | 46.7 | 17.2 | 18.9 | 17.2 | 122 |
Hispanic | 56.9 | 13.7 | 17.6 | 11.8 | 51 |
White | 62.1 | 9.9 | 7.2 | 20.8 | 456 |
No Race Specified | 47.1 | 11.4 | 18.6 | 22.9 | 210 |
c. The head of the Office of Civil Rights (formerly the EEO office)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 37.6 | 12.4 | 8.7 | 41.3 | 850 |
Divisions and Large Offices | 0.0 | 35.3 | 13.2 | 7.7 | 43.8 | 416 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 17.8 | 9.6 | 5.5 | 67.1 | 73 |
Supervision - Midwest Region | 0.0 | 37.7 | 14.3 | 3.9 | 44.2 | 77 |
Supervision - Northeast Region | 0.0 | 46.0 | 6.0 | 10.0 | 38.0 | 50 |
Supervision - Southeast Region | 0.0 | 40.5 | 20.3 | 6.8 | 32.4 | 74 |
Supervision - West Region | 0.0 | 38.0 | 11.3 | 8.5 | 42.3 | 71 |
Other SEFL Respondents | 0.0 | 35.2 | 15.5 | 12.7 | 36.6 | 71 |
Operations Division | 0.0 | 42.0 | 15.2 | 8.2 | 34.6 | 243 |
Consumer Response | 0.0 | 35.4 | 16.5 | 8.9 | 39.2 | 79 |
Human Capital | 0.0 | 55.9 | 14.7 | 11.8 | 17.6 | 34 |
Technology & Innovation | 0.0 | 42.6 | 4.9 | 0.0 | 52.5 | 61 |
Other Operations Respondents | 0.0 | 42.0 | 23.2 | 13.0 | 21.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 35.7 | 21.4 | 14.3 | 28.6 | 28 |
External Affairs Division | 0.0 | 31.3 | 6.3 | 18.8 | 43.8 | 16 |
Legal Division | 0.0 | 53.8 | 5.1 | 7.7 | 33.3 | 39 |
Other | 0.0 | 41.7 | 0.0 | 37.5 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 27.0 | 5.4 | 4.1 | 63.5 | 74 |
Selected ‘no response’ | 0.0 | 50.0 | 0.0 | 0.0 | 50.0 | 10 |
Gender | 0.0 | 36.5 | 12.2 | 11.9 | 39.5 | 329 |
Female | ||||||
Male | 0.0 | 40.0 | 11.7 | 5.2 | 43.2 | 403 |
No Gender specified | 0.0 | 32.6 | 15.2 | 13.0 | 39.1 | 92 |
Selected ‘no response’ | 0.0 | 34.6 | 15.4 | 7.7 | 42.3 | 26 |
Age | 0.0 | 35.5 | 10.4 | 8.4 | 45.7 | 383 |
<40 | ||||||
40+ | 0.0 | 40.6 | 13.4 | 8.1 | 37.9 | 433 |
Selected ‘no response’ | 0.0 | 23.5 | 20.6 | 20.6 | 35.3 | 34 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 40.8 | 4.1 | 8.2 | 46.9 | 49 |
Asian | |||||
Black | 35.2 | 19.7 | 16.4 | 28.7 | 122 |
Hispanic | 36.0 | 16.0 | 10.0 | 38.0 | 50 |
White | 38.6 | 9.4 | 5.3 | 46.7 | 456 |
No Race Specified | 33.8 | 16.7 | 12.4 | 37.1 | 210 |
d. Your division head (Examples of divisions are SEFL, Ops, CEE, RMR, Legal, etc.)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.4 | 13.5 | 14.1 | 16.1 | 853 |
Divisions and Large Offices | 0.0 | 51.3 | 15.0 | 14.1 | 19.6 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 45.2 | 16.4 | 9.6 | 28.8 | 73 |
Supervision - Midwest Region | 0.0 | 53.8 | 16.7 | 9.0 | 20.5 | 78 |
Supervision - Northeast Region | 0.0 | 53.1 | 4.1 | 24.5 | 18.4 | 49 |
Supervision - Southeast Region | 0.0 | 52.0 | 21.3 | 17.3 | 9.3 | 75 |
Supervision - West Region | 0.0 | 56.9 | 12.5 | 8.3 | 22.2 | 72 |
Other SEFL Respondents | 0.0 | 47.2 | 15.3 | 19.4 | 18.1 | 72 |
Operations Division | 0.0 | 52.2 | 15.5 | 13.9 | 18.4 | 245 |
Consumer Response | 0.0 | 50.6 | 17.3 | 17.3 | 14.8 | 81 |
Human Capital | 0.0 | 38.2 | 23.5 | 17.6 | 20.6 | 34 |
Technology & Innovation | 0.0 | 56.5 | 8.1 | 3.2 | 32.3 | 62 |
Other Operations Respondents | 0.0 | 57.4 | 16.2 | 17.6 | 8.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 7.1 | 21.4 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 12.5 | 6.3 | 16 |
Legal Division | 0.0 | 82.1 | 5.1 | 10.3 | 2.6 | 39 |
Other | 0.0 | 56.5 | 0.0 | 26.1 | 17.4 | 23 |
Research, Markets and Regulations Division | 0.0 | 74.0 | 11.0 | 11.0 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 70.0 | 10.0 | 10.0 | 10.0 | 10 |
Gender | 0.0 | 52.3 | 12.5 | 17.6 | 17.6 | 329 |
Female | ||||||
Male | 0.0 | 64.7 | 13.5 | 8.8 | 13.0 | 408 |
No Gender specified | 0.0 | 39.3 | 14.6 | 22.5 | 23.6 | 89 |
Selected ‘no response’ | 0.0 | 37.0 | 22.2 | 22.2 | 18.5 | 27 |
Age | 0.0 | 59.5 | 11.4 | 10.9 | 18.2 | 385 |
<40 | ||||||
40+ | 0.0 | 55.6 | 13.9 | 16.4 | 14.1 | 432 |
Selected ‘no response’ | 0.0 | 33.3 | 30.6 | 19.4 | 16.7 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 56.3 | 8.3 | 14.6 | 20.8 | 48 |
Asian | |||||
Black | 44.7 | 18.7 | 25.2 | 11.4 | 123 |
Hispanic | 56.9 | 17.6 | 11.8 | 13.7 | 51 |
White | 63.4 | 11.5 | 8.9 | 16.1 | 459 |
No Race Specified | 45.2 | 16.3 | 19.7 | 18.8 | 208 |
e. Your office head (Your office head is generally the Assistant Director OR Your office head is the Regional Director.)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 63.3 | 12.1 | 12.6 | 11.9 | 854 |
Divisions and Large Offices | 0.0 | 62.5 | 11.2 | 13.3 | 13.1 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 64.4 | 11.0 | 9.6 | 15.1 | 73 |
Supervision - Midwest Region | 0.0 | 68.4 | 16.5 | 5.1 | 10.1 | 79 |
Supervision - Northeast Region | 0.0 | 44.0 | 4.0 | 16.0 | 36.0 | 50 |
Supervision - Southeast Region | 0.0 | 60.0 | 20.0 | 13.3 | 6.7 | 75 |
Supervision - West Region | 0.0 | 73.6 | 2.8 | 13.9 | 9.7 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 9.7 | 23.6 | 8.3 | 72 |
Operations Division | 0.0 | 57.1 | 15.9 | 11.8 | 15.1 | 245 |
Consumer Response | 0.0 | 50.6 | 21.0 | 21.0 | 7.4 | 81 |
Human Capital | 0.0 | 35.3 | 14.7 | 11.8 | 38.2 | 34 |
Technology & Innovation | 0.0 | 64.5 | 9.7 | 4.8 | 21.0 | 62 |
Other Operations Respondents | 0.0 | 69.1 | 16.2 | 7.4 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 66.7 | 7.4 | 22.2 | 3.7 | 27 |
External Affairs Division | 0.0 | 87.5 | 12.5 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 89.5 | 5.3 | 5.3 | 0.0 | 38 |
Other | 0.0 | 58.3 | 4.2 | 33.3 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.9 | 13.5 | 9.5 | 8.1 | 74 |
Selected ‘no response’ | 0.0 | 77.8 | 0.0 | 0.0 | 22.2 | 9 |
Gender | 0.0 | 61.5 | 12.4 | 16.1 | 10.0 | 330 |
Female | ||||||
Male | 0.0 | 69.5 | 10.1 | 8.8 | 11.5 | 407 |
No Gender specified | 0.0 | 50.0 | 16.7 | 12.2 | 21.1 | 90 |
Selected ‘no response’ | 0.0 | 37.0 | 22.2 | 29.6 | 11.1 | 27 |
Age | 0.0 | 65.9 | 10.6 | 9.3 | 14.2 | 387 |
<40 | ||||||
40+ | 0.0 | 63.3 | 12.5 | 14.6 | 9.5 | 431 |
Selected ‘no response’ | 0.0 | 36.1 | 22.2 | 25.0 | 16.7 | 36 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 4.1 | 18.4 | 6.1 | 49 |
Asian | |||||
Black | 60.2 | 15.4 | 17.9 | 6.5 | 123 |
Hispanic | 66.7 | 13.7 | 9.8 | 9.8 | 51 |
White | 68.3 | 10.5 | 8.5 | 12.7 | 458 |
No Race Specified | 51.0 | 17.3 | 16.8 | 14.9 | 208 |
27. How satisfied or dissatisfied are you with CFPB's efforts in the following areas to promote a more diverse and inclusive workplace?
a. Efforts to address employee feedback collected through the Annual Employee Survey, OMWI-led listening sessions, or other means
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 60.0 | 13.6 | 19.4 | 6.9 | 850 |
Divisions and Large Offices | 0.0 | 60.0 | 15.1 | 18.4 | 6.5 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 58.9 | 13.7 | 16.4 | 11.0 | 73 |
Supervision - Midwest Region | 0.0 | 52.6 | 19.2 | 17.9 | 10.3 | 78 |
Supervision - Northeast Region | 0.0 | 57.1 | 18.4 | 20.4 | 4.1 | 49 |
Supervision - Southeast Region | 0.0 | 65.3 | 17.3 | 14.7 | 2.7 | 75 |
Supervision - West Region | 0.0 | 69.0 | 11.3 | 15.5 | 4.2 | 71 |
Other SEFL Respondents | 0.0 | 56.9 | 11.1 | 26.4 | 5.6 | 72 |
Operations Division | 0.0 | 53.7 | 16.7 | 22.8 | 6.9 | 246 |
Consumer Response | 0.0 | 50.0 | 18.8 | 25.0 | 6.3 | 80 |
Human Capital | 0.0 | 44.1 | 11.8 | 44.1 | 0.0 | 34 |
Technology & Innovation | 0.0 | 66.7 | 12.7 | 6.3 | 14.3 | 63 |
Other Operations Respondents | 0.0 | 50.7 | 20.3 | 24.6 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 76.0 | 4.0 | 16.0 | 4.0 | 25 |
External Affairs Division | 0.0 | 50.0 | 12.5 | 25.0 | 12.5 | 16 |
Legal Division | 0.0 | 66.7 | 7.7 | 15.4 | 10.3 | 39 |
Other | 0.0 | 70.8 | 4.2 | 20.8 | 4.2 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.5 | 5.5 | 16.4 | 9.6 | 73 |
Selected ‘no response’ | 0.0 | 77.8 | 11.1 | 11.1 | 0.0 | 9 |
Gender | 0.0 | 55.5 | 14.7 | 23.3 | 6.4 | 326 |
Female | ||||||
Male | 0.0 | 68.0 | 11.3 | 13.3 | 7.4 | 406 |
No Gender specified | 0.0 | 42.9 | 19.8 | 29.7 | 7.7 | 91 |
Selected ‘no response’ | 0.0 | 51.9 | 14.8 | 29.6 | 3.7 | 27 |
Age | 0.0 | 60.4 | 11.4 | 19.4 | 8.8 | 386 |
<40 | ||||||
40+ | 0.0 | 60.8 | 14.9 | 19.3 | 4.9 | 429 |
Selected ‘no response’ | 0.0 | 45.7 | 22.9 | 20.0 | 11.4 | 35 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 69.4 | 6.1 | 16.3 | 8.2 | 49 |
Asian | |||||
Black | 50.0 | 21.3 | 22.1 | 6.6 | 122 |
Hispanic | 70.0 | 10.0 | 16.0 | 4.0 | 50 |
White | 67.6 | 10.1 | 15.8 | 6.6 | 457 |
No Race Specified | 47.1 | 19.7 | 25.5 | 7.7 | 208 |
b. Diversity and inclusion training for managers and supervisors
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 44.4 | 13.1 | 10.9 | 31.6 | 850 |
Divisions and Large Offices | 0.0 | 45.8 | 14.6 | 10.6 | 29.0 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 36.1 | 13.9 | 6.9 | 43.1 | 72 |
Supervision - Midwest Region | 0.0 | 45.5 | 18.2 | 10.4 | 26.0 | 77 |
Supervision - Northeast Region | 0.0 | 53.1 | 8.2 | 12.2 | 26.5 | 49 |
Supervision - Southeast Region | 0.0 | 44.0 | 21.3 | 12.0 | 22.7 | 75 |
Supervision - West Region | 0.0 | 54.2 | 12.5 | 6.9 | 26.4 | 72 |
Other SEFL Respondents | 0.0 | 44.4 | 11.1 | 15.3 | 29.2 | 72 |
Operations Division | 0.0 | 43.3 | 15.1 | 11.8 | 29.8 | 245 |
Consumer Response | 0.0 | 44.4 | 18.5 | 11.1 | 25.9 | 81 |
Human Capital | 0.0 | 39.4 | 12.1 | 24.2 | 24.2 | 33 |
Technology & Innovation | 0.0 | 42.9 | 14.3 | 1.6 | 41.3 | 63 |
Other Operations Respondents | 0.0 | 44.1 | 13.2 | 16.2 | 26.5 | 68 |
Consumer Education and Engagement Division | 0.0 | 44.4 | 11.1 | 11.1 | 33.3 | 27 |
External Affairs Division | 0.0 | 43.8 | 0.0 | 12.5 | 43.8 | 16 |
Legal Division | 0.0 | 43.6 | 7.7 | 7.7 | 41.0 | 39 |
Other | 0.0 | 58.3 | 0.0 | 20.8 | 20.8 | 24 |
Research, Markets and Regulations Division | 0.0 | 37.0 | 8.2 | 8.2 | 46.6 | 73 |
Selected ‘no response’ | 0.0 | 33.3 | 11.1 | 11.1 | 44.4 | 9 |
Gender | 0.0 | 38.7 | 11.7 | 14.1 | 35.6 | 326 |
Female | ||||||
Male | 0.0 | 50.7 | 14.0 | 5.9 | 29.3 | 406 |
No Gender specified | 0.0 | 38.5 | 12.1 | 19.8 | 29.7 | 91 |
Selected ‘no response’ | 0.0 | 37.0 | 18.5 | 18.5 | 25.9 | 27 |
Age | 0.0 | 39.2 | 12.2 | 9.9 | 38.7 | 385 |
<40 | ||||||
40+ | 0.0 | 50.0 | 13.3 | 12.1 | 24.7 | 430 |
Selected ‘no response’ | 0.0 | 31.4 | 20.0 | 8.6 | 40.0 | 35 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 36.7 | 8.2 | 14.3 | 40.8 | 49 |
Asian | |||||
Black | 40.2 | 20.5 | 19.7 | 19.7 | 122 |
Hispanic | 49.0 | 12.2 | 10.2 | 28.6 | 49 |
White | 46.3 | 10.7 | 5.5 | 37.5 | 456 |
No Race Specified | 42.6 | 16.3 | 17.2 | 23.9 | 209 |
c. Diversity and inclusion training for employees who are not managers or supervisors
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 46.2 | 19.0 | 19.1 | 15.6 | 846 |
Divisions and Large Offices | 0.0 | 51.3 | 19.7 | 17.5 | 11.5 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 45.2 | 20.5 | 12.3 | 21.9 | 73 |
Supervision - Midwest Region | 0.0 | 54.5 | 22.1 | 13.0 | 10.4 | 77 |
Supervision - Northeast Region | 0.0 | 62.0 | 12.0 | 24.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 48.0 | 22.7 | 20.0 | 9.3 | 75 |
Supervision - West Region | 0.0 | 57.1 | 18.6 | 12.9 | 11.4 | 70 |
Other SEFL Respondents | 0.0 | 44.4 | 19.4 | 25.0 | 11.1 | 72 |
Operations Division | 0.0 | 40.7 | 19.3 | 23.9 | 16.0 | 243 |
Consumer Response | 0.0 | 43.8 | 25.0 | 22.5 | 8.8 | 80 |
Human Capital | 0.0 | 35.3 | 8.8 | 41.2 | 14.7 | 34 |
Technology & Innovation | 0.0 | 44.3 | 19.7 | 13.1 | 23.0 | 61 |
Other Operations Respondents | 0.0 | 36.8 | 17.6 | 26.5 | 19.1 | 68 |
Consumer Education and Engagement Division | 0.0 | 48.1 | 18.5 | 18.5 | 14.8 | 27 |
External Affairs Division | 0.0 | 43.8 | 12.5 | 18.8 | 25.0 | 16 |
Legal Division | 0.0 | 41.0 | 17.9 | 15.4 | 25.6 | 39 |
Other | 0.0 | 47.8 | 8.7 | 21.7 | 21.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 40.3 | 19.4 | 12.5 | 27.8 | 72 |
Selected ‘no response’ | 0.0 | 22.2 | 22.2 | 33.3 | 22.2 | 9 |
Gender | 0.0 | 36.3 | 18.8 | 22.8 | 22.2 | 325 |
Female | ||||||
Male | 0.0 | 57.0 | 18.3 | 13.3 | 11.4 | 405 |
No Gender specified | 0.0 | 38.2 | 22.5 | 27.0 | 12.4 | 89 |
Selected ‘no response’ | 0.0 | 29.6 | 22.2 | 37.0 | 11.1 | 27 |
Age | 0.0 | 43.3 | 20.5 | 18.1 | 18.1 | 381 |
<40 | ||||||
40+ | 0.0 | 50.2 | 17.4 | 19.8 | 12.6 | 430 |
Selected ‘no response’ | 0.0 | 28.6 | 22.9 | 22.9 | 25.7 | 35 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 44.9 | 16.3 | 16.3 | 22.4 | 49 |
Asian | |||||
Black | 36.6 | 19.5 | 30.1 | 13.8 | 123 |
Hispanic | 46.9 | 16.3 | 26.5 | 10.2 | 49 |
White | 50.4 | 18.1 | 13.4 | 18.1 | 454 |
No Race Specified | 39.1 | 23.7 | 25.1 | 12.1 | 207 |
d. Efforts to clarify career paths for individuals and better support career development
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 44.6 | 12.6 | 37.2 | 5.6 | 852 |
Divisions and Large Offices | 0.0 | 46.2 | 12.4 | 36.8 | 4.5 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 45.2 | 13.7 | 34.2 | 6.8 | 73 |
Supervision - Midwest Region | 0.0 | 47.4 | 16.7 | 30.8 | 5.1 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 10.0 | 42.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 52.7 | 9.5 | 33.8 | 4.1 | 74 |
Supervision - West Region | 0.0 | 53.5 | 11.3 | 29.6 | 5.6 | 71 |
Other SEFL Respondents | 0.0 | 31.9 | 12.5 | 52.8 | 2.8 | 72 |
Operations Division | 0.0 | 46.1 | 13.1 | 34.7 | 6.1 | 245 |
Consumer Response | 0.0 | 43.8 | 13.8 | 40.0 | 2.5 | 80 |
Human Capital | 0.0 | 47.1 | 11.8 | 38.2 | 2.9 | 34 |
Technology & Innovation | 0.0 | 44.4 | 12.7 | 31.7 | 11.1 | 63 |
Other Operations Respondents | 0.0 | 50.0 | 13.2 | 29.4 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 28.6 | 28.6 | 42.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 37.5 | 0.0 | 50.0 | 12.5 | 16 |
Legal Division | 0.0 | 46.2 | 12.8 | 30.8 | 10.3 | 39 |
Other | 0.0 | 41.7 | 4.2 | 45.8 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 41.1 | 11.0 | 42.5 | 5.5 | 73 |
Selected ‘no response’ | 0.0 | 22.2 | 11.1 | 44.4 | 22.2 | 9 |
Gender | 0.0 | 41.6 | 10.6 | 42.2 | 5.5 | 329 |
Female | ||||||
Male | 0.0 | 52.1 | 14.5 | 28.5 | 4.9 | 407 |
No Gender specified | 0.0 | 26.7 | 12.2 | 52.2 | 8.9 | 90 |
Selected ‘no response’ | 0.0 | 26.9 | 7.7 | 57.7 | 7.7 | 26 |
Age | 0.0 | 41.1 | 12.7 | 38.5 | 7.8 | 387 |
<40 | ||||||
40+ | 0.0 | 49.5 | 11.4 | 35.3 | 3.7 | 430 |
Selected ‘no response’ | 0.0 | 22.9 | 25.7 | 45.7 | 5.7 | 35 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 40.8 | 14.3 | 36.7 | 8.2 | 49 |
Asian | |||||
Black | 38.0 | 12.4 | 46.3 | 3.3 | 121 |
Hispanic | 64.0 | 10.0 | 24.0 | 2.0 | 50 |
White | 49.8 | 11.1 | 32.8 | 6.3 | 460 |
No Race Specified | 34.1 | 16.3 | 45.2 | 4.3 | 208 |
e. Efforts to collect and respond to staff input on internal policy decisions
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 42.2 | 17.9 | 29.8 | 10.1 | 845 |
Divisions and Large Offices | 0.0 | 42.0 | 17.7 | 31.7 | 8.6 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 38.4 | 20.5 | 27.4 | 13.7 | 73 |
Supervision - Midwest Region | 0.0 | 37.7 | 23.4 | 28.6 | 10.4 | 77 |
Supervision - Northeast Region | 0.0 | 44.9 | 10.2 | 38.8 | 6.1 | 49 |
Supervision - Southeast Region | 0.0 | 51.4 | 14.9 | 28.4 | 5.4 | 74 |
Supervision - West Region | 0.0 | 52.8 | 13.9 | 23.6 | 9.7 | 72 |
Other SEFL Respondents | 0.0 | 27.8 | 20.8 | 45.8 | 5.6 | 72 |
Operations Division | 0.0 | 37.6 | 20.2 | 28.9 | 13.2 | 242 |
Consumer Response | 0.0 | 41.8 | 21.5 | 32.9 | 3.8 | 79 |
Human Capital | 0.0 | 32.3 | 16.1 | 41.9 | 9.7 | 31 |
Technology & Innovation | 0.0 | 38.1 | 17.5 | 20.6 | 23.8 | 63 |
Other Operations Respondents | 0.0 | 34.8 | 23.2 | 26.1 | 15.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 48.1 | 18.5 | 33.3 | 0.0 | 27 |
External Affairs Division | 0.0 | 40.0 | 20.0 | 20.0 | 20.0 | 15 |
Legal Division | 0.0 | 55.3 | 7.9 | 21.1 | 15.8 | 38 |
Other | 0.0 | 54.2 | 4.2 | 33.3 | 8.3 | 24 |
Research, Markets and Regulations Division | 0.0 | 49.3 | 17.8 | 27.4 | 5.5 | 73 |
Selected ‘no response’ | 0.0 | 22.2 | 33.3 | 22.2 | 22.2 | 9 |
Gender | 0.0 | 39.0 | 18.1 | 33.1 | 9.8 | 326 |
Female | ||||||
Male | 0.0 | 49.9 | 18.5 | 22.2 | 9.5 | 401 |
No Gender specified | 0.0 | 24.2 | 16.5 | 46.2 | 13.2 | 91 |
Selected ‘no response’ | 0.0 | 29.6 | 11.1 | 48.1 | 11.1 | 27 |
Age | 0.0 | 41.7 | 17.1 | 30.7 | 10.5 | 381 |
<40 | ||||||
40+ | 0.0 | 45.2 | 17.7 | 27.3 | 9.8 | 429 |
Selected ‘no response’ | 0.0 | 11.4 | 28.6 | 51.4 | 8.6 | 35 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 39.6 | 25.0 | 22.9 | 12.5 | 48 |
Asian | |||||
Black | 38.2 | 22.8 | 31.7 | 7.3 | 123 |
Hispanic | 57.1 | 18.4 | 18.4 | 6.1 | 49 |
White | 47.7 | 15.7 | 25.7 | 10.9 | 451 |
No Race Specified | 29.7 | 20.1 | 40.7 | 9.6 | 209 |
f. Employee groups, such as task forces or councils, that involve employees in the bureau's diversity and inclusion efforts
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 38.7 | 16.3 | 17.6 | 27.5 | 843 |
Divisions and Large Offices | 0.0 | 37.9 | 16.4 | 17.1 | 28.5 | 414 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 33.3 | 15.3 | 16.7 | 34.7 | 72 |
Supervision - Midwest Region | 0.0 | 32.1 | 23.1 | 11.5 | 33.3 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 10.0 | 16.0 | 28.0 | 50 |
Supervision - Southeast Region | 0.0 | 44.0 | 16.0 | 21.3 | 18.7 | 75 |
Supervision - West Region | 0.0 | 49.3 | 14.5 | 13.0 | 23.2 | 69 |
Other SEFL Respondents | 0.0 | 25.7 | 17.1 | 24.3 | 32.9 | 70 |
Operations Division | 0.0 | 37.3 | 19.3 | 20.5 | 23.0 | 244 |
Consumer Response | 0.0 | 48.8 | 22.5 | 20.0 | 8.8 | 80 |
Human Capital | 0.0 | 27.3 | 18.2 | 36.4 | 18.2 | 33 |
Technology & Innovation | 0.0 | 38.1 | 15.9 | 12.7 | 33.3 | 63 |
Other Operations Respondents | 0.0 | 27.9 | 19.1 | 20.6 | 32.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 40.7 | 22.2 | 14.8 | 22.2 | 27 |
External Affairs Division | 0.0 | 43.8 | 6.3 | 12.5 | 37.5 | 16 |
Legal Division | 0.0 | 47.4 | 7.9 | 10.5 | 34.2 | 38 |
Other | 0.0 | 52.2 | 0.0 | 30.4 | 17.4 | 23 |
Research, Markets and Regulations Division | 0.0 | 34.7 | 15.3 | 12.5 | 37.5 | 72 |
Selected ‘no response’ | 0.0 | 55.6 | 11.1 | 11.1 | 22.2 | 9 |
Gender | 0.0 | 31.8 | 15.7 | 22.2 | 30.2 | 324 |
Female | ||||||
Male | 0.0 | 47.1 | 16.9 | 10.7 | 25.3 | 403 |
No Gender specified | 0.0 | 28.1 | 11.2 | 28.1 | 32.6 | 89 |
Selected ‘no response’ | 0.0 | 29.6 | 29.6 | 29.6 | 11.1 | 27 |
Age | 0.0 | 35.9 | 14.6 | 15.6 | 33.9 | 384 |
<40 | ||||||
40+ | 0.0 | 43.1 | 16.2 | 18.6 | 22.1 | 425 |
Selected ‘no response’ | 0.0 | 14.7 | 35.3 | 26.5 | 23.5 | 34 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 35.4 | 16.7 | 16.7 | 31.3 | 48 |
Asian | |||||
Black | 36.1 | 23.8 | 23.0 | 17.2 | 122 |
Hispanic | 46.0 | 12.0 | 18.0 | 24.0 | 50 |
White | 42.0 | 15.0 | 12.4 | 30.5 | 452 |
No Race Specified | 31.9 | 16.9 | 24.6 | 26.6 | 207 |
g. Other (please specify below)
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 6.3 | 7.7 | 5.5 | 80.5 | 379 |
If you identified another effort in 27g, what was the effort?
28. If there are any other issues, details, or information concerning CFPB's diversity and inclusion efforts that you would like us to know about, please use the space below to share that information.
Section VI: Organizational Culture and Climate
29. Do you agree or disagree with the following statements regarding different aspects of organizational culture and climate?
a. My morale is good.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 64.9 | 10.4 | 24.5 | 0.2 | 854 |
Divisions and Large Offices | 0.0 | 64.4 | 11.9 | 23.4 | 0.2 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 60.6 | 11.3 | 28.2 | 0.0 | 71 |
Supervision - Midwest Region | 0.0 | 59.5 | 15.2 | 25.3 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 54.0 | 10.0 | 36.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 68.0 | 13.3 | 17.3 | 1.3 | 75 |
Supervision - West Region | 0.0 | 76.4 | 9.7 | 13.9 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 65.3 | 11.1 | 23.6 | 0.0 | 72 |
Operations Division | 0.0 | 62.9 | 10.1 | 26.6 | 0.4 | 248 |
Consumer Response | 0.0 | 59.3 | 6.2 | 34.6 | 0.0 | 81 |
Human Capital | 0.0 | 48.6 | 8.6 | 42.9 | 0.0 | 35 |
Technology & Innovation | 0.0 | 77.8 | 7.9 | 12.7 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 60.9 | 17.4 | 21.7 | 0.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 63.0 | 7.4 | 29.6 | 0.0 | 27 |
External Affairs Division | 0.0 | 80.0 | 6.7 | 13.3 | 0.0 | 15 |
Legal Division | 0.0 | 84.6 | 2.6 | 12.8 | 0.0 | 39 |
Other | 0.0 | 56.5 | 4.3 | 39.1 | 0.0 | 23 |
Research, Markets and Regulations Division | 0.0 | 63.0 | 9.6 | 27.4 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 70.0 | 20.0 | 10.0 | 0.0 | 10 |
Gender | 0.0 | 62.7 | 9.4 | 27.9 | 0.0 | 330 |
Female | ||||||
Male | 0.0 | 71.9 | 9.9 | 18.3 | 0.0 | 405 |
No Gender specified | 0.0 | 46.2 | 14.3 | 37.4 | 2.2 | 91 |
Selected ‘no response’ | 0.0 | 50.0 | 17.9 | 32.1 | 0.0 | 28 |
Age | 0.0 | 64.0 | 10.9 | 24.9 | 0.3 | 386 |
<40 | ||||||
40+ | 0.0 | 66.7 | 10.2 | 22.9 | 0.2 | 433 |
Selected ‘no response’ | 0.0 | 51.4 | 8.6 | 40.0 | 0.0 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 67.3 | 14.3 | 18.4 | 0 | 49 |
Asian | |||||
Black | 66.9 | 11.3 | 21.8 | 0 | 124 |
Hispanic | 64.0 | 18.0 | 18.0 | 0 | 50 |
White | 69.5 | 8.6 | 22.0 | 0 | 455 |
No Race Specified | 51.7 | 14.2 | 33.2 | 0.9 | 211 |
b. Employees in my office generally are enthusiastic about CFPB's mission.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 84.4 | 7.0 | 7.7 | 0.8 | 852 |
Divisions and Large Offices | 0.0 | 84.2 | 6.4 | 8.8 | 0.5 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 91.7 | 6.9 | 1.4 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 83.3 | 6.4 | 9.0 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 77.6 | 8.2 | 14.3 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 77.9 | 7.8 | 13.0 | 1.3 | 77 |
Supervision - West Region | 0.0 | 91.5 | 4.2 | 4.2 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 81.9 | 5.6 | 12.5 | 0.0 | 72 |
Operations Division | 0.0 | 80.8 | 10.2 | 7.8 | 1.2 | 245 |
Consumer Response | 0.0 | 82.3 | 6.3 | 11.4 | 0.0 | 79 |
Human Capital | 0.0 | 77.1 | 11.4 | 11.4 | 0.0 | 35 |
Technology & Innovation | 0.0 | 87.1 | 9.7 | 0.0 | 3.2 | 62 |
Other Operations Respondents | 0.0 | 75.4 | 14.5 | 8.7 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 85.7 | 7.1 | 7.1 | 0.0 | 28 |
External Affairs Division | 0.0 | 93.8 | 6.3 | 0.0 | 0.0 | 16 |
Legal Division | 0.0 | 94.6 | 0.0 | 5.4 | 0.0 | 37 |
Other | 0.0 | 83.3 | 8.3 | 8.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 89.0 | 4.1 | 4.1 | 2.7 | 73 |
Selected ‘no response’ | 0.0 | 90.0 | 0.0 | 10.0 | 0.0 | 10 |
Gender | 0.0 | 84.6 | 6.9 | 8.2 | 0.3 | 331 |
Female | ||||||
Male | 0.0 | 87.6 | 6.0 | 6.2 | 0.2 | 402 |
No Gender specified | 0.0 | 72.5 | 9.9 | 12.1 | 5.5 | 91 |
Selected ‘no response’ | 0.0 | 75.0 | 14.3 | 10.7 | 0.0 | 28 |
Age | 0.0 | 83.9 | 7.8 | 7.3 | 1.0 | 384 |
<40 | ||||||
40+ | 0.0 | 85.2 | 6.3 | 7.9 | 0.7 | 432 |
Selected ‘no response’ | 0.0 | 80.6 | 8.3 | 11.1 | 0.0 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 79.2 | 12.5 | 8.3 | 0 | 48 |
Asian | |||||
Black | 82.1 | 8.1 | 9.8 | 0 | 123 |
Hispanic | 80.4 | 3.9 | 15.7 | 0 | 51 |
White | 88.8 | 6.3 | 4.4 | 0.4 | 457 |
No Race Specified | 75.4 | 9.0 | 13.3 | 2.4 | 211 |
c. Leaders and managers in my division and office are committed to addressing concerns that may lead talented employees to leave CFPB. (Reminder: Managers are individuals who supervise one or more supervisors or managers and do not include first-line supervisors.)
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 45.1 | 12.1 | 34.7 | 8.2 | 854 |
Divisions and Large Offices | 0.0 | 43.1 | 12.2 | 35.4 | 9.3 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 42.3 | 9.9 | 40.8 | 7.0 | 71 |
Supervision - Midwest Region | 0.0 | 39.2 | 15.2 | 32.9 | 12.7 | 79 |
Supervision - Northeast Region | 0.0 | 28.6 | 16.3 | 46.9 | 8.2 | 49 |
Supervision - Southeast Region | 0.0 | 37.3 | 16.0 | 32.0 | 14.7 | 75 |
Supervision - West Region | 0.0 | 59.7 | 6.9 | 29.2 | 4.2 | 72 |
Other SEFL Respondents | 0.0 | 47.2 | 9.7 | 34.7 | 8.3 | 72 |
Operations Division | 0.0 | 44.1 | 15.8 | 32.8 | 7.3 | 247 |
Consumer Response | 0.0 | 35.8 | 19.8 | 42.0 | 2.5 | 81 |
Human Capital | 0.0 | 40.0 | 14.3 | 42.9 | 2.9 | 35 |
Technology & Innovation | 0.0 | 49.2 | 9.5 | 25.4 | 15.9 | 63 |
Other Operations Respondents | 0.0 | 51.5 | 17.6 | 23.5 | 7.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 42.9 | 7.1 | 46.4 | 3.6 | 28 |
External Affairs Division | 0.0 | 75.0 | 12.5 | 6.3 | 6.3 | 16 |
Legal Division | 0.0 | 64.1 | 2.6 | 25.6 | 7.7 | 39 |
Other | 0.0 | 43.5 | 4.3 | 43.5 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 43.8 | 9.6 | 39.7 | 6.8 | 73 |
Selected ‘no response’ | 0.0 | 50.0 | 0.0 | 40.0 | 10.0 | 10 |
Gender | 0.0 | 42.3 | 11.8 | 38.7 | 7.3 | 331 |
Female | ||||||
Male | 0.0 | 51.7 | 11.1 | 28.1 | 9.1 | 406 |
No Gender specified | 0.0 | 30.8 | 15.4 | 45.1 | 8.8 | 91 |
Selected ‘no response’ | 0.0 | 26.9 | 19.2 | 50.0 | 3.8 | 26 |
Age | 0.0 | 43.6 | 13.0 | 36.6 | 6.8 | 385 |
<40 | ||||||
40+ | 0.0 | 47.9 | 10.8 | 31.6 | 9.7 | 434 |
Selected ‘no response’ | 0.0 | 25.7 | 17.1 | 51.4 | 5.7 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 49.0 | 8.2 | 32.7 | 10.2 | 49 |
Asian | |||||
Black | 40.7 | 22.8 | 30.9 | 5.7 | 123 |
Hispanic | 54.9 | 5.9 | 33.3 | 5.9 | 51 |
White | 50.7 | 9.8 | 31.9 | 7.6 | 458 |
No Race Specified | 33.5 | 13.4 | 44.0 | 9.1 | 209 |
d. I have sufficient resources to get my job done.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 63.0 | 11.6 | 25.1 | 0.2 | 860 |
Divisions and Large Offices | 0.0 | 59.5 | 12.6 | 27.7 | 0.2 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 49.3 | 16.4 | 34.2 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 55.7 | 17.7 | 26.6 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 65.3 | 14.3 | 20.4 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 63.6 | 9.1 | 26.0 | 1.3 | 77 |
Supervision - West Region | 0.0 | 63.9 | 9.7 | 26.4 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 61.1 | 8.3 | 30.6 | 0.0 | 72 |
Operations Division | 0.0 | 66.9 | 13.3 | 19.4 | 0.4 | 248 |
Consumer Response | 0.0 | 65.4 | 11.1 | 23.5 | 0.0 | 81 |
Human Capital | 0.0 | 57.1 | 20.0 | 22.9 | 0.0 | 35 |
Technology & Innovation | 0.0 | 65.1 | 12.7 | 20.6 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 75.4 | 13.0 | 11.6 | 0.0 | 69 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 3.6 | 39.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 74.4 | 12.8 | 12.8 | 0.0 | 39 |
Other | 0.0 | 66.7 | 0.0 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 57.5 | 9.6 | 32.9 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 70.0 | 10.0 | 20.0 | 0.0 | 10 |
Gender | 0.0 | 65.5 | 9.0 | 25.5 | 0.0 | 333 |
Female | ||||||
Male | 0.0 | 63.6 | 13.5 | 22.9 | 0.0 | 407 |
No Gender specified | 0.0 | 57.6 | 10.9 | 29.3 | 2.2 | 92 |
Selected ‘no response’ | 0.0 | 42.9 | 17.9 | 39.3 | 0.0 | 28 |
Age | 0.0 | 64.3 | 12.7 | 22.7 | 0.3 | 387 |
<40 | ||||||
40+ | 0.0 | 62.8 | 10.8 | 26.1 | 0.2 | 436 |
Selected ‘no response’ | 0.0 | 51.4 | 10.8 | 37.8 | 0.0 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 61.2 | 10.2 | 28.6 | 0 | 49 |
Asian | |||||
Black | 66.1 | 15.3 | 18.5 | 0 | 124 |
Hispanic | 68.6 | 7.8 | 23.5 | 0 | 51 |
White | 65.6 | 11.1 | 23.3 | 0 | 459 |
No Race Specified | 54.5 | 12.7 | 31.9 | 0.9 | 213 |
e. There is an atmosphere of trust in my office.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 59.2 | 12.5 | 28.0 | 0.3 | 858 |
Divisions and Large Offices | 0.0 | 57.6 | 13.7 | 28.2 | 0.5 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 58.9 | 9.6 | 30.1 | 1.4 | 73 |
Supervision - Midwest Region | 0.0 | 50.6 | 27.8 | 21.5 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 53.1 | 12.2 | 34.7 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 49.4 | 15.6 | 33.8 | 1.3 | 77 |
Supervision - West Region | 0.0 | 75.0 | 8.3 | 16.7 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 6.9 | 34.7 | 0.0 | 72 |
Operations Division | 0.0 | 53.8 | 11.7 | 34.0 | 0.4 | 247 |
Consumer Response | 0.0 | 38.3 | 9.9 | 51.9 | 0.0 | 81 |
Human Capital | 0.0 | 45.7 | 5.7 | 48.6 | 0.0 | 35 |
Technology & Innovation | 0.0 | 69.8 | 9.5 | 19.0 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 61.8 | 19.1 | 19.1 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 60.7 | 7.1 | 32.1 | 0.0 | 28 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 84.2 | 7.9 | 7.9 | 0.0 | 38 |
Other | 0.0 | 50.0 | 16.7 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 71.2 | 11.0 | 17.8 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 60.0 | 10.0 | 30.0 | 0.0 | 10 |
Gender | 0.0 | 57.1 | 11.7 | 31.2 | 0.0 | 333 |
Female | ||||||
Male | 0.0 | 66.8 | 13.0 | 19.9 | 0.2 | 407 |
No Gender specified | 0.0 | 40.0 | 13.3 | 44.4 | 2.2 | 90 |
Selected ‘no response’ | 0.0 | 35.7 | 10.7 | 53.6 | 0.0 | 28 |
Age | 0.0 | 63.0 | 11.1 | 25.3 | 0.5 | 387 |
<40 | ||||||
40+ | 0.0 | 58.5 | 13.4 | 27.9 | 0.2 | 434 |
Selected ‘no response’ | 0.0 | 27.0 | 16.2 | 56.8 | 0.0 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 65.3 | 8.2 | 26.5 | 0 | 49 |
Asian | |||||
Black | 50.8 | 17.7 | 31.5 | 0 | 124 |
Hispanic | 60.8 | 9.8 | 29.4 | 0 | 51 |
White | 67.5 | 10.5 | 22.0 | 0 | 459 |
No Race Specified | 43.6 | 15.6 | 39.3 | 1.4 | 211 |
f. Employees in my office generally feel comfortable that they can raise concerns or disagree with superiors without worrying about negative consequences.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 56.2 | 12.7 | 27.0 | 4.1 | 852 |
Divisions and Large Offices | 0.0 | 51.7 | 13.4 | 30.1 | 4.8 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 59.7 | 12.5 | 23.6 | 4.2 | 72 |
Supervision - Midwest Region | 0.0 | 50.0 | 20.5 | 20.5 | 9.0 | 78 |
Supervision - Northeast Region | 0.0 | 50.0 | 12.0 | 38.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 46.7 | 14.7 | 36.0 | 2.7 | 75 |
Supervision - West Region | 0.0 | 57.7 | 7.0 | 28.2 | 7.0 | 71 |
Other SEFL Respondents | 0.0 | 45.8 | 12.5 | 37.5 | 4.2 | 72 |
Operations Division | 0.0 | 57.1 | 13.8 | 27.1 | 2.0 | 247 |
Consumer Response | 0.0 | 46.3 | 20.0 | 32.5 | 1.3 | 80 |
Human Capital | 0.0 | 45.7 | 2.9 | 51.4 | 0.0 | 35 |
Technology & Innovation | 0.0 | 66.7 | 12.7 | 17.5 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 66.7 | 13.0 | 17.4 | 2.9 | 69 |
Consumer Education and Engagement Division | 0.0 | 70.4 | 3.7 | 22.2 | 3.7 | 27 |
External Affairs Division | 0.0 | 75.0 | 6.3 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 64.9 | 10.8 | 18.9 | 5.4 | 37 |
Other | 0.0 | 54.2 | 12.5 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.5 | 12.3 | 13.7 | 5.5 | 73 |
Selected ‘no response’ | 0.0 | 40.0 | 0.0 | 30.0 | 30.0 | 10 |
Gender | 0.0 | 55.8 | 10.7 | 29.0 | 4.6 | 328 |
Female | ||||||
Male | 0.0 | 63.0 | 14.3 | 20.2 | 2.5 | 405 |
No Gender specified | 0.0 | 34.1 | 13.2 | 42.9 | 9.9 | 91 |
Selected ‘no response’ | 0.0 | 35.7 | 10.7 | 50.0 | 3.6 | 28 |
Age | 0.0 | 58.2 | 14.8 | 22.6 | 4.4 | 385 |
<40 | ||||||
40+ | 0.0 | 57.7 | 10.2 | 28.6 | 3.5 | 430 |
Selected ‘no response’ | 0.0 | 18.9 | 18.9 | 54.1 | 8.1 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 57.4 | 19.1 | 19.1 | 4.3 | 47 |
Asian | |||||
Black | 53.3 | 16.4 | 29.5 | 0.8 | 122 |
Hispanic | 72.5 | 3.9 | 21.6 | 2.0 | 51 |
White | 63.4 | 10.1 | 23.0 | 3.5 | 456 |
No Race Specified | 40.1 | 16.5 | 35.8 | 7.5 | 212 |
g. Prohibited actions for partisan political purposes are not tolerated.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 54.2 | 8.4 | 4.4 | 33.0 | 858 |
Divisions and Large Offices | 0.0 | 51.9 | 10.2 | 4.7 | 33.2 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 61.1 | 2.8 | 4.2 | 31.9 | 72 |
Supervision - Midwest Region | 0.0 | 45.6 | 13.9 | 3.8 | 36.7 | 79 |
Supervision - Northeast Region | 0.0 | 52.0 | 6.0 | 4.0 | 38.0 | 50 |
Supervision - Southeast Region | 0.0 | 36.4 | 18.2 | 5.2 | 40.3 | 77 |
Supervision - West Region | 0.0 | 59.7 | 9.7 | 4.2 | 26.4 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 8.3 | 6.9 | 26.4 | 72 |
Operations Division | 0.0 | 53.0 | 8.5 | 5.3 | 33.2 | 247 |
Consumer Response | 0.0 | 53.1 | 9.9 | 8.6 | 28.4 | 81 |
Human Capital | 0.0 | 57.1 | 8.6 | 5.7 | 28.6 | 35 |
Technology & Innovation | 0.0 | 52.4 | 6.3 | 3.2 | 38.1 | 63 |
Other Operations Respondents | 0.0 | 51.5 | 8.8 | 2.9 | 36.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 64.3 | 7.1 | 3.6 | 25.0 | 28 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 0.0 | 6.3 | 16 |
Legal Division | 0.0 | 66.7 | 0.0 | 5.1 | 28.2 | 39 |
Other | 0.0 | 56.5 | 8.7 | 4.3 | 30.4 | 23 |
Research, Markets and Regulations Division | 0.0 | 53.4 | 4.1 | 1.4 | 41.1 | 73 |
Selected ‘no response’ | 0.0 | 40.0 | 10.0 | 0.0 | 50.0 | 10 |
Gender | 0.0 | 52.1 | 6.3 | 3.3 | 38.3 | 332 |
Female | ||||||
Male | 0.0 | 61.8 | 8.8 | 3.2 | 26.2 | 408 |
No Gender specified | 0.0 | 32.2 | 13.3 | 12.2 | 42.2 | 90 |
Selected ‘no response’ | 0.0 | 39.3 | 10.7 | 10.7 | 39.3 | 28 |
Age | 0.0 | 56.6 | 8.3 | 2.3 | 32.7 | 385 |
<40 | ||||||
40+ | 0.0 | 54.4 | 8.0 | 6.0 | 31.7 | 436 |
Selected ‘no response’ | 0.0 | 27.0 | 13.5 | 8.1 | 51.4 | 37 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 59.2 | 4.1 | 6.1 | 30.6 | 49 |
Asian | |||||
Black | 52.0 | 14.6 | 3.3 | 30.1 | 123 |
Hispanic | 52.9 | 11.8 | 0 | 35.3 | 51 |
White | 59.1 | 5.2 | 2.8 | 32.8 | 460 |
No Race Specified | 41.7 | 13.3 | 8.5 | 36.5 | 211 |
h. Success at CFPB is based more on merit than on personal connections to managers or favoritism.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 50.0 | 9.7 | 33.3 | 7.0 | 856 |
Divisions and Large Offices | 0.0 | 48.9 | 11.2 | 33.4 | 6.4 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 56.2 | 5.5 | 30.1 | 8.2 | 73 |
Supervision - Midwest Region | 0.0 | 51.3 | 15.4 | 24.4 | 9.0 | 78 |
Supervision - Northeast Region | 0.0 | 48.0 | 8.0 | 40.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 38.7 | 17.3 | 40.0 | 4.0 | 75 |
Supervision - West Region | 0.0 | 53.5 | 11.3 | 28.2 | 7.0 | 71 |
Other SEFL Respondents | 0.0 | 45.8 | 8.3 | 40.3 | 5.6 | 72 |
Operations Division | 0.0 | 42.7 | 10.6 | 37.0 | 9.8 | 246 |
Consumer Response | 0.0 | 37.5 | 11.3 | 47.5 | 3.8 | 80 |
Human Capital | 0.0 | 37.1 | 11.4 | 45.7 | 5.7 | 35 |
Technology & Innovation | 0.0 | 61.9 | 4.8 | 14.3 | 19.0 | 63 |
Other Operations Respondents | 0.0 | 33.8 | 14.7 | 41.2 | 10.3 | 68 |
Consumer Education and Engagement Division | 0.0 | 53.6 | 7.1 | 39.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 68.8 | 12.5 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 69.2 | 7.7 | 12.8 | 10.3 | 39 |
Other | 0.0 | 50.0 | 0.0 | 50.0 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 68.9 | 4.1 | 21.6 | 5.4 | 74 |
Selected ‘no response’ | 0.0 | 20.0 | 0.0 | 70.0 | 10.0 | 10 |
Gender | 0.0 | 46.4 | 7.8 | 36.7 | 9.0 | 332 |
Female | ||||||
Male | 0.0 | 58.4 | 11.6 | 25.1 | 4.9 | 406 |
No Gender specified | 0.0 | 31.9 | 7.7 | 50.5 | 9.9 | 91 |
Selected ‘no response’ | 0.0 | 29.6 | 11.1 | 55.6 | 3.7 | 27 |
Age | 0.0 | 53.2 | 9.6 | 30.5 | 6.7 | 387 |
<40 | ||||||
40+ | 0.0 | 49.9 | 9.7 | 33.3 | 7.2 | 433 |
Selected ‘no response’ | 0.0 | 16.7 | 11.1 | 63.9 | 8.3 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 60.4 | 8.3 | 29.2 | 2.1 | 48 |
Asian | |||||
Black | 36.6 | 12.2 | 40.7 | 10.6 | 123 |
Hispanic | 52.0 | 12.0 | 32.0 | 4.0 | 50 |
White | 58.8 | 9.6 | 25.9 | 5.7 | 459 |
No Race Specified | 36.0 | 8.5 | 46.0 | 9.5 | 211 |
i. Across the bureau, a culture of accountability exists in which employees at all levels are held accountable for their actions.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 39.4 | 14.7 | 36.4 | 9.5 | 856 |
Divisions and Large Offices | 0.0 | 41.1 | 15.1 | 34.2 | 9.6 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 43.8 | 15.1 | 27.4 | 13.7 | 73 |
Supervision - Midwest Region | 0.0 | 44.3 | 10.1 | 31.6 | 13.9 | 79 |
Supervision - Northeast Region | 0.0 | 32.0 | 14.0 | 50.0 | 4.0 | 50 |
Supervision - Southeast Region | 0.0 | 33.8 | 29.7 | 29.7 | 6.8 | 74 |
Supervision - West Region | 0.0 | 52.1 | 11.3 | 23.9 | 12.7 | 71 |
Other SEFL Respondents | 0.0 | 38.0 | 9.9 | 47.9 | 4.2 | 71 |
Operations Division | 0.0 | 32.7 | 16.5 | 41.5 | 9.3 | 248 |
Consumer Response | 0.0 | 32.1 | 18.5 | 42.0 | 7.4 | 81 |
Human Capital | 0.0 | 25.7 | 8.6 | 62.9 | 2.9 | 35 |
Technology & Innovation | 0.0 | 44.4 | 15.9 | 23.8 | 15.9 | 63 |
Other Operations Respondents | 0.0 | 26.1 | 18.8 | 46.4 | 8.7 | 69 |
Consumer Education and Engagement Division | 0.0 | 39.3 | 7.1 | 53.6 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 41.0 | 10.3 | 25.6 | 23.1 | 39 |
Other | 0.0 | 45.8 | 0.0 | 54.2 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 45.2 | 15.1 | 28.8 | 11.0 | 73 |
Selected ‘no response’ | 0.0 | 10.0 | 20.0 | 60.0 | 10.0 | 10 |
Gender | 0.0 | 35.3 | 14.2 | 38.7 | 11.8 | 331 |
Female | ||||||
Male | 0.0 | 47.5 | 15.3 | 29.3 | 7.9 | 406 |
No Gender specified | 0.0 | 20.7 | 10.9 | 59.8 | 8.7 | 92 |
Selected ‘no response’ | 0.0 | 29.6 | 25.9 | 37.0 | 7.4 | 27 |
Age | 0.0 | 40.0 | 15.3 | 35.8 | 8.8 | 385 |
<40 | ||||||
40+ | 0.0 | 40.9 | 13.8 | 35.2 | 10.1 | 435 |
Selected ‘no response’ | 0.0 | 13.9 | 19.4 | 58.3 | 8.3 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 45.8 | 12.5 | 39.6 | 2.1 | 48 |
Asian | |||||
Black | 34.7 | 19.4 | 35.5 | 10.5 | 124 |
Hispanic | 41.2 | 13.7 | 33.3 | 11.8 | 51 |
White | 44.0 | 13.3 | 32.7 | 10.0 | 459 |
No Race Specified | 27.5 | 16.6 | 46.4 | 9.5 | 211 |
j. Senior leaders foster an environment in which all employees respect and follow CFPB policies, procedures, and rules.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 55.5 | 16.0 | 24.6 | 3.9 | 849 |
Divisions and Large Offices | 0.0 | 59.5 | 14.9 | 22.9 | 2.7 | 415 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 58.3 | 16.7 | 18.1 | 6.9 | 72 |
Supervision - Midwest Region | 0.0 | 59.5 | 20.3 | 17.7 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 53.1 | 14.3 | 32.7 | 0.0 | 49 |
Supervision - Southeast Region | 0.0 | 56.0 | 17.3 | 22.7 | 4.0 | 75 |
Supervision - West Region | 0.0 | 76.1 | 7.0 | 16.9 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 52.2 | 13.0 | 33.3 | 1.4 | 69 |
Operations Division | 0.0 | 43.4 | 20.5 | 29.9 | 6.1 | 244 |
Consumer Response | 0.0 | 43.8 | 25.0 | 28.8 | 2.5 | 80 |
Human Capital | 0.0 | 35.3 | 17.6 | 44.1 | 2.9 | 34 |
Technology & Innovation | 0.0 | 54.8 | 21.0 | 14.5 | 9.7 | 62 |
Other Operations Respondents | 0.0 | 36.8 | 16.2 | 38.2 | 8.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 48.1 | 25.9 | 25.9 | 0.0 | 27 |
External Affairs Division | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 64.1 | 2.6 | 25.6 | 7.7 | 39 |
Other | 0.0 | 58.3 | 8.3 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 67.6 | 12.2 | 16.2 | 4.1 | 74 |
Selected ‘no response’ | 0.0 | 40.0 | 20.0 | 30.0 | 10.0 | 10 |
Gender | 0.0 | 51.2 | 16.5 | 28.0 | 4.3 | 328 |
Female | ||||||
Male | 0.0 | 66.0 | 14.6 | 16.9 | 2.5 | 403 |
No Gender specified | 0.0 | 27.5 | 19.8 | 44.0 | 8.8 | 91 |
Selected ‘no response’ | 0.0 | 44.4 | 18.5 | 33.3 | 3.7 | 27 |
Age | 0.0 | 55.8 | 17.6 | 22.1 | 4.5 | 380 |
<40 | ||||||
40+ | 0.0 | 56.9 | 14.3 | 25.3 | 3.5 | 434 |
Selected ‘no response’ | 0.0 | 34.3 | 20.0 | 42.9 | 2.9 | 35 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 70.2 | 12.8 | 17.0 | 0 | 47 |
Asian | |||||
Black | 45.1 | 22.1 | 27.9 | 4.9 | 122 |
Hispanic | 58.0 | 16.0 | 24.0 | 2.0 | 50 |
White | 61.6 | 14.5 | 20.8 | 3.1 | 456 |
No Race Specified | 42.4 | 17.1 | 34.3 | 6.2 | 210 |
k. Open and honest communication is an important part of the culture in my office.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 61.1 | 14.4 | 23.5 | 1.1 | 857 |
Divisions and Large Offices | 0.0 | 58.1 | 16.2 | 24.8 | 1.0 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.7 | 20.5 | 26.0 | 2.7 | 73 |
Supervision - Midwest Region | 0.0 | 57.7 | 25.6 | 15.4 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 52.0 | 20.0 | 28.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 57.9 | 14.5 | 26.3 | 1.3 | 76 |
Supervision - West Region | 0.0 | 75.0 | 8.3 | 16.7 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 53.5 | 8.5 | 38.0 | 0.0 | 71 |
Operations Division | 0.0 | 57.5 | 16.2 | 24.7 | 1.6 | 247 |
Consumer Response | 0.0 | 45.0 | 22.5 | 31.3 | 1.3 | 80 |
Human Capital | 0.0 | 48.6 | 11.4 | 40.0 | 0.0 | 35 |
Technology & Innovation | 0.0 | 66.7 | 12.7 | 17.5 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 68.1 | 14.5 | 15.9 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 66.7 | 7.4 | 25.9 | 0.0 | 27 |
External Affairs Division | 0.0 | 81.3 | 12.5 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 79.5 | 15.4 | 5.1 | 0.0 | 39 |
Other | 0.0 | 54.2 | 8.3 | 37.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 74.3 | 4.1 | 21.6 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 80.0 | 0.0 | 10.0 | 10.0 | 10 |
Gender | 0.0 | 59.9 | 11.7 | 27.7 | 0.6 | 332 |
Female | ||||||
Male | 0.0 | 69.3 | 14.7 | 15.2 | 0.7 | 407 |
No Gender specified | 0.0 | 35.2 | 22.0 | 39.6 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 40.7 | 14.8 | 40.7 | 3.7 | 27 |
Age | 0.0 | 63.8 | 13.2 | 21.7 | 1.3 | 387 |
<40 | ||||||
40+ | 0.0 | 62.0 | 13.8 | 23.5 | 0.7 | 434 |
Selected ‘no response’ | 0.0 | 22.2 | 33.3 | 41.7 | 2.8 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 6.1 | 22.4 | 0 | 49 |
Asian | |||||
Black | 54.5 | 20.3 | 23.6 | 1.6 | 123 |
Hispanic | 64.7 | 11.8 | 23.5 | 0 | 51 |
White | 69.6 | 10.9 | 18.9 | 0.7 | 460 |
No Race Specified | 43.8 | 20.0 | 33.8 | 2.4 | 210 |
l. Senior leaders have taken meaningful steps to manage the transition from a startup agency to a more mature agency that will be around for the long-term.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 58.2 | 11.9 | 25.7 | 4.2 | 857 |
Divisions and Large Offices | 0.0 | 59.6 | 10.9 | 26.1 | 3.3 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 69.9 | 8.2 | 17.8 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 53.2 | 15.2 | 29.1 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 51.0 | 4.1 | 38.8 | 6.1 | 49 |
Supervision - Southeast Region | 0.0 | 55.3 | 18.4 | 23.7 | 2.6 | 76 |
Supervision - West Region | 0.0 | 68.1 | 6.9 | 22.2 | 2.8 | 72 |
Other SEFL Respondents | 0.0 | 58.3 | 9.7 | 29.2 | 2.8 | 72 |
Operations Division | 0.0 | 52.0 | 15.0 | 25.6 | 7.3 | 246 |
Consumer Response | 0.0 | 51.9 | 17.3 | 27.2 | 3.7 | 81 |
Human Capital | 0.0 | 45.7 | 5.7 | 45.7 | 2.9 | 35 |
Technology & Innovation | 0.0 | 62.9 | 12.9 | 14.5 | 9.7 | 62 |
Other Operations Respondents | 0.0 | 45.6 | 19.1 | 23.5 | 11.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 14.3 | 28.6 | 0.0 | 28 |
External Affairs Division | 0.0 | 93.3 | 6.7 | 0.0 | 0.0 | 15 |
Legal Division | 0.0 | 71.8 | 7.7 | 17.9 | 2.6 | 39 |
Other | 0.0 | 58.3 | 4.2 | 37.5 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 59.5 | 9.5 | 29.7 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 40.0 | 30.0 | 10.0 | 20.0 | 10 |
Gender | 0.0 | 56.8 | 11.4 | 27.6 | 4.2 | 333 |
Female | ||||||
Male | 0.0 | 65.0 | 12.1 | 20.4 | 2.5 | 406 |
No Gender specified | 0.0 | 37.4 | 9.9 | 40.7 | 12.1 | 91 |
Selected ‘no response’ | 0.0 | 44.4 | 22.2 | 29.6 | 3.7 | 27 |
Age | 0.0 | 60.9 | 12.4 | 22.8 | 3.9 | 386 |
<40 | ||||||
40+ | 0.0 | 57.5 | 10.3 | 27.6 | 4.6 | 435 |
Selected ‘no response’ | 0.0 | 38.9 | 25.0 | 33.3 | 2.8 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 69.4 | 8.2 | 22.4 | 0 | 49 |
Asian | |||||
Black | 50.4 | 16.3 | 26.8 | 6.5 | 123 |
Hispanic | 60.8 | 13.7 | 25.5 | 0 | 51 |
White | 64.9 | 9.6 | 23.3 | 2.2 | 459 |
No Race Specified | 44.1 | 15.2 | 32.2 | 8.5 | 211 |
m. Senior leaders promote a culture in which problems and solutions to these problems are openly discussed.
Non-responses |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 51.5 | 15.5 | 29.5 | 3.5 | 847 |
Divisions and Large Offices | 0.0 | 49.5 | 17.6 | 30.2 | 2.7 | 414 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 50.7 | 14.1 | 32.4 | 2.8 | 71 |
Supervision - Midwest Region | 0.0 | 48.1 | 26.6 | 22.8 | 2.5 | 79 |
Supervision - Northeast Region | 0.0 | 40.8 | 20.4 | 36.7 | 2.0 | 49 |
Supervision - Southeast Region | 0.0 | 53.3 | 12.0 | 30.7 | 4.0 | 75 |
Supervision - West Region | 0.0 | 59.4 | 11.6 | 27.5 | 1.4 | 69 |
Other SEFL Respondents | 0.0 | 42.3 | 21.1 | 33.8 | 2.8 | 71 |
Operations Division | 0.0 | 44.0 | 16.0 | 33.7 | 6.2 | 243 |
Consumer Response | 0.0 | 39.2 | 19.0 | 39.2 | 2.5 | 79 |
Human Capital | 0.0 | 35.3 | 8.8 | 52.9 | 2.9 | 34 |
Technology & Innovation | 0.0 | 59.0 | 14.8 | 14.8 | 11.5 | 61 |
Other Operations Respondents | 0.0 | 40.6 | 17.4 | 34.8 | 7.2 | 69 |
Consumer Education and Engagement Division | 0.0 | 57.1 | 7.1 | 35.7 | 0.0 | 28 |
External Affairs Division | 0.0 | 75.0 | 18.8 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 76.3 | 2.6 | 18.4 | 2.6 | 38 |
Other | 0.0 | 50.0 | 16.7 | 33.3 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 66.2 | 9.5 | 23.0 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 60.0 | 20.0 | 0.0 | 20.0 | 10 |
Gender | 0.0 | 47.7 | 15.7 | 33.8 | 2.7 | 331 |
Female | ||||||
Male | 0.0 | 61.2 | 14.9 | 20.9 | 3.0 | 397 |
No Gender specified | 0.0 | 28.3 | 17.4 | 45.7 | 8.7 | 92 |
Selected ‘no response’ | 0.0 | 33.3 | 14.8 | 48.1 | 3.7 | 27 |
Age | 0.0 | 55.6 | 14.7 | 26.0 | 3.7 | 381 |
<40 | ||||||
40+ | 0.0 | 50.5 | 15.1 | 31.2 | 3.3 | 430 |
Selected ‘no response’ | 0.0 | 19.4 | 27.8 | 47.2 | 5.6 | 36 |
Strongly/ Somewhat Agree |
Neither Agree nor Disagree |
Somewhat/ Strongly Disagree |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 62.5 | 14.6 | 22.9 | 0 | 48 |
Asian | |||||
Black | 43.8 | 23.1 | 29.8 | 3.3 | 121 |
Hispanic | 56.9 | 13.7 | 27.5 | 2.0 | 51 |
White | 58.9 | 13.0 | 25.5 | 2.6 | 455 |
No Race Specified | 36.8 | 17.2 | 39.7 | 6.2 | 209 |
30. Considering everything, how satisfied or dissatisfied are you with your job?
Non-responses |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 71.5 | 9.9 | 18.4 | 0.2 | 855 |
Divisions and Large Offices | 0.0 | 71.4 | 9.3 | 19.0 | 0.2 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 72.2 | 8.3 | 19.4 | 0.0 | 72 |
Supervision - Midwest Region | 0.0 | 62.8 | 10.3 | 26.9 | 0.0 | 78 |
Supervision - Northeast Region | 0.0 | 74.0 | 4.0 | 22.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 67.1 | 18.4 | 13.2 | 1.3 | 76 |
Supervision - West Region | 0.0 | 83.3 | 5.6 | 11.1 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 70.8 | 6.9 | 22.2 | 0.0 | 72 |
Operations Division | 0.0 | 67.1 | 12.2 | 20.3 | 0.4 | 246 |
Consumer Response | 0.0 | 55.0 | 13.8 | 31.3 | 0.0 | 80 |
Human Capital | 0.0 | 57.1 | 11.4 | 31.4 | 0.0 | 35 |
Technology & Innovation | 0.0 | 79.4 | 9.5 | 9.5 | 1.6 | 63 |
Other Operations Respondents | 0.0 | 75.0 | 13.2 | 11.8 | 0.0 | 68 |
Consumer Education and Engagement Division | 0.0 | 71.4 | 14.3 | 14.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 93.8 | 0.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 84.2 | 5.3 | 10.5 | 0.0 | 38 |
Other | 0.0 | 62.5 | 8.3 | 29.2 | 0.0 | 24 |
Research, Markets and Regulations Division | 0.0 | 75.7 | 9.5 | 14.9 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 88.9 | 11.1 | 0.0 | 0.0 | 9 |
Gender | 0.0 | 68.5 | 10.9 | 20.6 | 0.0 | 330 |
Female | ||||||
Male | 0.0 | 77.9 | 6.9 | 15.2 | 0.0 | 408 |
No Gender specified | 0.0 | 58.2 | 15.4 | 24.2 | 2.2 | 91 |
Selected ‘no response’ | 0.0 | 53.8 | 26.9 | 19.2 | 0.0 | 26 |
Age | 0.0 | 74.1 | 8.3 | 17.4 | 0.3 | 386 |
<40 | ||||||
40+ | 0.0 | 71.0 | 10.1 | 18.6 | 0.2 | 435 |
Selected ‘no response’ | 0.0 | 47.1 | 26.5 | 26.5 | 0.0 | 34 |
Very/Somewhat Satisfied |
Neither Satisfied nor Dissatisfied |
Somewhat/Very Dissatisfied |
No Basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 71.4 | 12.2 | 16.3 | 0 | 49 |
Asian | |||||
Black | 66.7 | 15.4 | 17.9 | 0 | 123 |
Hispanic | 72.5 | 7.8 | 19.6 | 0 | 51 |
White | 76.5 | 6.3 | 17.2 | 0 | 459 |
No Race Specified | 62.2 | 15.3 | 21.5 | 1.0 | 209 |
31. How, if at all, have the following factors raised or lowered the level of your morale in the past 12 months?
a. Your relationship(s) with your immediate supervisor(s)
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 61.1 | 21.1 | 16.8 | 0.9 | 856 |
Divisions and Large Offices | 0.0 | 62.1 | 22.3 | 15.2 | 0.5 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 61.6 | 23.3 | 15.1 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 53.2 | 31.6 | 15.2 | 0.0 | 79 |
Supervision - Northeast Region | 0.0 | 74.0 | 8.0 | 18.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 61.8 | 25.0 | 10.5 | 2.6 | 76 |
Supervision - West Region | 0.0 | 66.7 | 27.8 | 5.6 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 59.7 | 12.5 | 27.8 | 0.0 | 72 |
Operations Division | 0.0 | 59.5 | 21.9 | 17.0 | 1.6 | 247 |
Consumer Response | 0.0 | 64.2 | 18.5 | 16.0 | 1.2 | 81 |
Human Capital | 0.0 | 58.8 | 17.6 | 23.5 | 0.0 | 34 |
Technology & Innovation | 0.0 | 58.7 | 27.0 | 11.1 | 3.2 | 63 |
Other Operations Respondents | 0.0 | 55.1 | 23.2 | 20.3 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 51.9 | 22.2 | 25.9 | 0.0 | 27 |
External Affairs Division | 0.0 | 68.8 | 18.8 | 12.5 | 0.0 | 16 |
Legal Division | 0.0 | 68.4 | 13.2 | 18.4 | 0.0 | 38 |
Other | 0.0 | 52.2 | 8.7 | 34.8 | 4.3 | 23 |
Research, Markets and Regulations Division | 0.0 | 63.5 | 20.3 | 16.2 | 0.0 | 74 |
Selected ‘no response’ | 0.0 | 44.4 | 22.2 | 22.2 | 11.1 | 9 |
Gender | 0.0 | 59.1 | 20.3 | 19.7 | 0.9 | 330 |
Female | ||||||
Male | 0.0 | 65.8 | 21.0 | 12.7 | 0.5 | 409 |
No Gender specified | 0.0 | 48.4 | 23.1 | 25.3 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 57.7 | 26.9 | 15.4 | 0.0 | 26 |
Age | 0.0 | 64.3 | 19.4 | 15.5 | 0.8 | 387 |
<40 | ||||||
40+ | 0.0 | 60.0 | 21.8 | 17.2 | 0.9 | 435 |
Selected ‘no response’ | 0.0 | 38.2 | 32.4 | 26.5 | 2.9 | 34 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 65.3 | 20.4 | 12.2 | 2.0 | 49 |
Asian | |||||
Black | 62.1 | 21.0 | 16.1 | 0.8 | 124 |
Hispanic | 70.6 | 9.8 | 17.6 | 2.0 | 51 |
White | 66.2 | 19.7 | 13.8 | 0.4 | 458 |
No Race Specified | 50.0 | 24.8 | 23.8 | 1.4 | 210 |
b. Resources available to do your job
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 37.7 | 34.7 | 26.6 | 1.1 | 854 |
Divisions and Large Offices | 0.0 | 35.5 | 35.5 | 28.6 | 0.5 | 420 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 31.5 | 34.2 | 34.2 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 32.1 | 33.3 | 33.3 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 48.0 | 34.0 | 18.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 39.5 | 42.1 | 17.1 | 1.3 | 76 |
Supervision - West Region | 0.0 | 40.8 | 31.0 | 28.2 | 0.0 | 71 |
Other SEFL Respondents | 0.0 | 25.0 | 37.5 | 37.5 | 0.0 | 72 |
Operations Division | 0.0 | 40.5 | 36.4 | 21.5 | 1.6 | 247 |
Consumer Response | 0.0 | 43.2 | 35.8 | 19.8 | 1.2 | 81 |
Human Capital | 0.0 | 31.4 | 42.9 | 25.7 | 0.0 | 35 |
Technology & Innovation | 0.0 | 45.2 | 29.0 | 22.6 | 3.2 | 62 |
Other Operations Respondents | 0.0 | 37.7 | 40.6 | 20.3 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 39.3 | 25.0 | 35.7 | 0.0 | 28 |
External Affairs Division | 0.0 | 68.8 | 25.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 40.5 | 43.2 | 16.2 | 0.0 | 37 |
Other | 0.0 | 43.5 | 30.4 | 21.7 | 4.3 | 23 |
Research, Markets and Regulations Division | 0.0 | 31.1 | 28.4 | 39.2 | 1.4 | 74 |
Selected ‘no response’ | 0.0 | 33.3 | 22.2 | 33.3 | 11.1 | 9 |
Gender | 0.0 | 38.1 | 31.1 | 29.3 | 1.5 | 331 |
Female | ||||||
Male | 0.0 | 40.1 | 34.7 | 24.9 | 0.2 | 406 |
No Gender specified | 0.0 | 28.6 | 42.9 | 25.3 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 26.9 | 50.0 | 23.1 | 0.0 | 26 |
Age | 0.0 | 39.0 | 34.3 | 25.7 | 1.0 | 385 |
<40 | ||||||
40+ | 0.0 | 38.4 | 33.8 | 26.9 | 0.9 | 435 |
Selected ‘no response’ | 0.0 | 14.7 | 50.0 | 32.4 | 2.9 | 34 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 51.0 | 26.5 | 20.4 | 2.0 | 49 |
Asian | |||||
Black | 41.1 | 38.7 | 19.4 | 0.8 | 124 |
Hispanic | 49.0 | 29.4 | 17.6 | 3.9 | 51 |
White | 36.8 | 34.1 | 28.7 | 0.4 | 457 |
No Race Specified | 31.4 | 38.6 | 28.1 | 1.9 | 210 |
c. Reasonableness of your workload
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 38.5 | 31.5 | 29.0 | 0.9 | 854 |
Divisions and Large Offices | 0.0 | 38.0 | 33.3 | 28.3 | 0.5 | 421 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 39.7 | 39.7 | 20.5 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 40.3 | 32.5 | 26.0 | 1.3 | 77 |
Supervision - Northeast Region | 0.0 | 40.0 | 32.0 | 28.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 35.1 | 33.8 | 29.9 | 1.3 | 77 |
Supervision - West Region | 0.0 | 37.5 | 31.9 | 30.6 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 36.1 | 29.2 | 34.7 | 0.0 | 72 |
Operations Division | 0.0 | 39.0 | 33.7 | 25.6 | 1.6 | 246 |
Consumer Response | 0.0 | 37.0 | 32.1 | 29.6 | 1.2 | 81 |
Human Capital | 0.0 | 31.4 | 37.1 | 31.4 | 0.0 | 35 |
Technology & Innovation | 0.0 | 44.3 | 34.4 | 18.0 | 3.3 | 61 |
Other Operations Respondents | 0.0 | 40.6 | 33.3 | 24.6 | 1.4 | 69 |
Consumer Education and Engagement Division | 0.0 | 32.1 | 25.0 | 42.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 68.8 | 25.0 | 6.3 | 0.0 | 16 |
Legal Division | 0.0 | 55.3 | 23.7 | 21.1 | 0.0 | 38 |
Other | 0.0 | 39.1 | 34.8 | 21.7 | 4.3 | 23 |
Research, Markets and Regulations Division | 0.0 | 26.0 | 23.3 | 50.7 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 44.4 | 11.1 | 33.3 | 11.1 | 9 |
Gender | 0.0 | 35.9 | 28.0 | 35.0 | 1.2 | 329 |
Female | ||||||
Male | 0.0 | 43.5 | 32.4 | 23.8 | 0.2 | 407 |
No Gender specified | 0.0 | 27.5 | 39.6 | 29.7 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 33.3 | 33.3 | 33.3 | 0.0 | 27 |
Age | 0.0 | 39.0 | 30.1 | 30.1 | 0.8 | 385 |
<40 | ||||||
40+ | 0.0 | 38.9 | 32.3 | 27.9 | 0.9 | 434 |
Selected ‘no response’ | 0.0 | 28.6 | 37.1 | 31.4 | 2.9 | 35 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 42.9 | 28.6 | 26.5 | 2.0 | 49 |
Asian | |||||
Black | 40.7 | 34.1 | 24.4 | 0.8 | 123 |
Hispanic | 37.3 | 23.5 | 35.3 | 3.9 | 51 |
White | 39.1 | 29.3 | 31.2 | 0.4 | 458 |
No Race Specified | 32.9 | 37.6 | 28.1 | 1.4 | 210 |
d. Level of support for your career development and advancement
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 39.9 | 25.7 | 32.0 | 2.4 | 849 |
Divisions and Large Offices | 0.0 | 42.4 | 24.7 | 32.4 | 0.5 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 39.7 | 32.9 | 27.4 | 0.0 | 73 |
Supervision - Midwest Region | 0.0 | 40.8 | 19.7 | 38.2 | 1.3 | 76 |
Supervision - Northeast Region | 0.0 | 44.0 | 24.0 | 32.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 41.3 | 25.3 | 32.0 | 1.3 | 75 |
Supervision - West Region | 0.0 | 51.4 | 29.2 | 19.4 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 38.0 | 16.9 | 45.1 | 0.0 | 71 |
Operations Division | 0.0 | 38.4 | 29.0 | 28.6 | 4.1 | 245 |
Consumer Response | 0.0 | 38.3 | 23.5 | 37.0 | 1.2 | 81 |
Human Capital | 0.0 | 31.4 | 31.4 | 31.4 | 5.7 | 35 |
Technology & Innovation | 0.0 | 36.5 | 33.3 | 22.2 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 43.9 | 30.3 | 22.7 | 3.0 | 66 |
Consumer Education and Engagement Division | 0.0 | 28.6 | 21.4 | 46.4 | 3.6 | 28 |
External Affairs Division | 0.0 | 43.8 | 37.5 | 18.8 | 0.0 | 16 |
Legal Division | 0.0 | 52.6 | 26.3 | 15.8 | 5.3 | 38 |
Other | 0.0 | 34.8 | 13.0 | 47.8 | 4.3 | 23 |
Research, Markets and Regulations Division | 0.0 | 31.5 | 24.7 | 39.7 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 22.2 | 11.1 | 55.6 | 11.1 | 9 |
Gender | 0.0 | 37.1 | 24.0 | 35.3 | 3.6 | 329 |
Female | ||||||
Male | 0.0 | 44.8 | 26.2 | 27.7 | 1.2 | 404 |
No Gender specified | 0.0 | 28.9 | 31.1 | 36.7 | 3.3 | 90 |
Selected ‘no response’ | 0.0 | 38.5 | 19.2 | 42.3 | 0.0 | 26 |
Age | 0.0 | 42.3 | 21.1 | 34.7 | 1.8 | 383 |
<40 | ||||||
40+ | 0.0 | 40.2 | 29.3 | 27.9 | 2.5 | 433 |
Selected ‘no response’ | 0.0 | 9.1 | 30.3 | 54.5 | 6.1 | 33 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 41.7 | 18.8 | 37.5 | 2.1 | 48 |
Asian | |||||
Black | 41.8 | 23.0 | 33.6 | 1.6 | 122 |
Hispanic | 51.0 | 18.4 | 26.5 | 4.1 | 49 |
White | 42.4 | 25.1 | 29.7 | 2.8 | 458 |
No Race Specified | 29.8 | 31.3 | 37.0 | 1.9 | 208 |
e. Management efforts to improve employee morale
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 37.3 | 33.0 | 26.0 | 3.8 | 851 |
Divisions and Large Offices | 0.0 | 39.2 | 30.1 | 28.9 | 1.7 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 39.7 | 31.5 | 27.4 | 1.4 | 73 |
Supervision - Midwest Region | 0.0 | 32.1 | 33.3 | 33.3 | 1.3 | 78 |
Supervision - Northeast Region | 0.0 | 34.0 | 34.0 | 32.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 42.7 | 25.3 | 30.7 | 1.3 | 75 |
Supervision - West Region | 0.0 | 50.0 | 28.6 | 21.4 | 0.0 | 70 |
Other SEFL Respondents | 0.0 | 36.1 | 29.2 | 29.2 | 5.6 | 72 |
Operations Division | 0.0 | 35.6 | 34.0 | 25.5 | 4.9 | 247 |
Consumer Response | 0.0 | 39.5 | 34.6 | 24.7 | 1.2 | 81 |
Human Capital | 0.0 | 22.9 | 28.6 | 45.7 | 2.9 | 35 |
Technology & Innovation | 0.0 | 30.2 | 44.4 | 14.3 | 11.1 | 63 |
Other Operations Respondents | 0.0 | 42.6 | 26.5 | 26.5 | 4.4 | 68 |
Consumer Education and Engagement Division | 0.0 | 33.3 | 29.6 | 22.2 | 14.8 | 27 |
External Affairs Division | 0.0 | 40.0 | 40.0 | 20.0 | 0.0 | 15 |
Legal Division | 0.0 | 47.4 | 34.2 | 13.2 | 5.3 | 38 |
Other | 0.0 | 26.1 | 26.1 | 39.1 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 33.8 | 47.3 | 16.2 | 2.7 | 74 |
Selected ‘no response’ | 0.0 | 11.1 | 33.3 | 22.2 | 33.3 | 9 |
Gender | 0.0 | 35.8 | 31.2 | 28.8 | 4.2 | 330 |
Female | ||||||
Male | 0.0 | 41.6 | 34.7 | 21.2 | 2.5 | 406 |
No Gender specified | 0.0 | 24.4 | 33.3 | 34.4 | 7.8 | 90 |
Selected ‘no response’ | 0.0 | 32.0 | 28.0 | 36.0 | 4.0 | 25 |
Age | 0.0 | 35.9 | 35.9 | 24.0 | 4.2 | 384 |
<40 | ||||||
40+ | 0.0 | 40.2 | 29.3 | 27.0 | 3.5 | 433 |
Selected ‘no response’ | 0.0 | 14.7 | 47.1 | 35.3 | 2.9 | 34 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 28.6 | 42.9 | 24.5 | 4.1 | 49 |
Asian | |||||
Black | 41.9 | 24.2 | 32.3 | 1.6 | 124 |
Hispanic | 42.0 | 28.0 | 26.0 | 4.0 | 50 |
White | 39.3 | 35.2 | 21.8 | 3.7 | 455 |
No Race Specified | 29.8 | 33.7 | 32.2 | 4.3 | 208 |
f. Management efforts to promote a more diverse and inclusive environment
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 37.0 | 41.8 | 15.6 | 5.6 | 852 |
Divisions and Large Offices | 0.0 | 39.5 | 40.9 | 15.6 | 4.1 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 37.0 | 45.2 | 16.4 | 1.4 | 73 |
Supervision - Midwest Region | 0.0 | 38.5 | 38.5 | 15.4 | 7.7 | 78 |
Supervision - Northeast Region | 0.0 | 46.0 | 36.0 | 16.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 36.0 | 36.0 | 20.0 | 8.0 | 75 |
Supervision - West Region | 0.0 | 51.4 | 38.6 | 7.1 | 2.9 | 70 |
Other SEFL Respondents | 0.0 | 30.6 | 50.0 | 18.1 | 1.4 | 72 |
Operations Division | 0.0 | 34.6 | 42.3 | 17.9 | 5.3 | 246 |
Consumer Response | 0.0 | 38.3 | 44.4 | 14.8 | 2.5 | 81 |
Human Capital | 0.0 | 18.2 | 36.4 | 39.4 | 6.1 | 33 |
Technology & Innovation | 0.0 | 36.5 | 39.7 | 14.3 | 9.5 | 63 |
Other Operations Respondents | 0.0 | 36.2 | 44.9 | 14.5 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 28.6 | 46.4 | 14.3 | 10.7 | 28 |
External Affairs Division | 0.0 | 43.8 | 31.3 | 12.5 | 12.5 | 16 |
Legal Division | 0.0 | 39.5 | 44.7 | 10.5 | 5.3 | 38 |
Other | 0.0 | 47.8 | 21.7 | 21.7 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 31.1 | 47.3 | 10.8 | 10.8 | 74 |
Selected ‘no response’ | 0.0 | 11.1 | 66.7 | 11.1 | 11.1 | 9 |
Gender | 0.0 | 35.4 | 40.5 | 19.2 | 4.9 | 328 |
Female | ||||||
Male | 0.0 | 42.3 | 42.0 | 11.1 | 4.7 | 407 |
No Gender specified | 0.0 | 25.3 | 41.8 | 20.9 | 12.1 | 91 |
Selected ‘no response’ | 0.0 | 15.4 | 53.8 | 23.1 | 7.7 | 26 |
Age | 0.0 | 35.8 | 45.1 | 13.5 | 5.7 | 386 |
<40 | ||||||
40+ | 0.0 | 39.6 | 38.0 | 16.9 | 5.6 | 432 |
Selected ‘no response’ | 0.0 | 17.6 | 52.9 | 23.5 | 5.9 | 34 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 33.3 | 41.7 | 20.8 | 4.2 | 48 |
Asian | |||||
Black | 40.3 | 27.4 | 29.0 | 3.2 | 124 |
Hispanic | 47.1 | 27.5 | 19.6 | 5.9 | 51 |
White | 38.9 | 45.5 | 9.6 | 5.9 | 457 |
No Race Specified | 29.7 | 45.0 | 18.7 | 6.7 | 209 |
g. Revisions to or improved communication of internal policies affecting you or your work environment
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 35.9 | 41.1 | 18.0 | 4.9 | 849 |
Divisions and Large Offices | 0.0 | 33.9 | 41.3 | 22.0 | 2.9 | 419 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 28.8 | 49.3 | 17.8 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 35.4 | 41.8 | 21.5 | 1.3 | 79 |
Supervision - Northeast Region | 0.0 | 32.0 | 34.0 | 32.0 | 2.0 | 50 |
Supervision - Southeast Region | 0.0 | 34.7 | 41.3 | 21.3 | 2.7 | 75 |
Supervision - West Region | 0.0 | 42.9 | 34.3 | 20.0 | 2.9 | 70 |
Other SEFL Respondents | 0.0 | 29.2 | 44.4 | 22.2 | 4.2 | 72 |
Operations Division | 0.0 | 36.2 | 39.8 | 16.7 | 7.3 | 246 |
Consumer Response | 0.0 | 38.8 | 40.0 | 18.8 | 2.5 | 80 |
Human Capital | 0.0 | 31.4 | 34.3 | 28.6 | 5.7 | 35 |
Technology & Innovation | 0.0 | 39.7 | 42.9 | 9.5 | 7.9 | 63 |
Other Operations Respondents | 0.0 | 32.4 | 39.7 | 14.7 | 13.2 | 68 |
Consumer Education and Engagement Division | 0.0 | 42.3 | 34.6 | 11.5 | 11.5 | 26 |
External Affairs Division | 0.0 | 37.5 | 56.3 | 0.0 | 6.3 | 16 |
Legal Division | 0.0 | 44.7 | 42.1 | 7.9 | 5.3 | 38 |
Other | 0.0 | 43.5 | 34.8 | 17.4 | 4.3 | 23 |
Research, Markets and Regulations Division | 0.0 | 37.5 | 43.1 | 13.9 | 5.6 | 72 |
Selected ‘no response’ | 0.0 | 33.3 | 55.6 | 0.0 | 11.1 | 9 |
Gender | 0.0 | 36.4 | 37.6 | 19.6 | 6.4 | 327 |
Female | ||||||
Male | 0.0 | 38.5 | 42.9 | 15.9 | 2.7 | 408 |
No Gender specified | 0.0 | 25.6 | 45.6 | 17.8 | 11.1 | 90 |
Selected ‘no response’ | 0.0 | 25.0 | 41.7 | 33.3 | 0.0 | 24 |
Age | 0.0 | 34.6 | 43.5 | 17.4 | 4.4 | 384 |
<40 | ||||||
40+ | 0.0 | 39.0 | 37.4 | 18.3 | 5.3 | 431 |
Selected ‘no response’ | 0.0 | 11.8 | 61.8 | 20.6 | 5.9 | 34 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 38.8 | 36.7 | 16.3 | 8.2 | 49 |
Asian | |||||
Black | 39.5 | 35.5 | 21.8 | 3.2 | 124 |
Hispanic | 39.2 | 33.3 | 21.6 | 5.9 | 51 |
White | 37.5 | 40.6 | 17.4 | 4.4 | 453 |
No Race Specified | 28.4 | 45.7 | 19.2 | 6.7 | 208 |
h. The establishment of a temporary "pass/fail" performance ratings system
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 26.0 | 29.8 | 39.5 | 4.7 | 855 |
Divisions and Large Offices | 0.0 | 26.5 | 29.1 | 41.0 | 3.3 | 422 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 19.2 | 35.6 | 41.1 | 4.1 | 73 |
Supervision - Midwest Region | 0.0 | 30.4 | 27.8 | 38.0 | 3.8 | 79 |
Supervision - Northeast Region | 0.0 | 34.0 | 26.0 | 40.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 22.4 | 28.9 | 43.4 | 5.3 | 76 |
Supervision - West Region | 0.0 | 27.8 | 29.2 | 43.1 | 0.0 | 72 |
Other SEFL Respondents | 0.0 | 27.8 | 26.4 | 40.3 | 5.6 | 72 |
Operations Division | 0.0 | 23.9 | 27.5 | 41.7 | 6.9 | 247 |
Consumer Response | 0.0 | 24.7 | 27.2 | 46.9 | 1.2 | 81 |
Human Capital | 0.0 | 20.6 | 14.7 | 55.9 | 8.8 | 34 |
Technology & Innovation | 0.0 | 19.0 | 36.5 | 28.6 | 15.9 | 63 |
Other Operations Respondents | 0.0 | 29.0 | 26.1 | 40.6 | 4.3 | 69 |
Consumer Education and Engagement Division | 0.0 | 25.0 | 32.1 | 42.9 | 0.0 | 28 |
External Affairs Division | 0.0 | 37.5 | 31.3 | 31.3 | 0.0 | 16 |
Legal Division | 0.0 | 26.3 | 34.2 | 31.6 | 7.9 | 38 |
Other | 0.0 | 34.8 | 30.4 | 26.1 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 24.7 | 37.0 | 34.2 | 4.1 | 73 |
Selected ‘no response’ | 0.0 | 25.0 | 37.5 | 25.0 | 12.5 | 8 |
Gender | 0.0 | 25.1 | 27.2 | 42.0 | 5.7 | 331 |
Female | ||||||
Male | 0.0 | 27.5 | 31.4 | 37.0 | 4.2 | 408 |
No Gender specified | 0.0 | 22.2 | 33.3 | 40.0 | 4.4 | 90 |
Selected ‘no response’ | 0.0 | 26.9 | 26.9 | 46.2 | 0.0 | 26 |
Age | 0.0 | 20.5 | 28.8 | 45.6 | 5.2 | 386 |
<40 | ||||||
40+ | 0.0 | 30.7 | 30.7 | 33.9 | 4.6 | 436 |
Selected ‘no response’ | 0.0 | 27.3 | 30.3 | 42.4 | 0.0 | 33 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 24.5 | 26.5 | 40.8 | 8.2 | 49 |
Asian | |||||
Black | 32.3 | 29.8 | 31.5 | 6.5 | 124 |
Hispanic | 37.3 | 23.5 | 35.3 | 3.9 | 51 |
White | 25.8 | 28.8 | 40.8 | 4.6 | 458 |
No Race Specified | 22.0 | 32.1 | 42.6 | 3.3 | 209 |
i. Congressional and press attention to personnel management issues at CFPB
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 14.6 | 35.4 | 44.6 | 5.4 | 848 |
Divisions and Large Offices | 0.0 | 16.5 | 37.4 | 42.7 | 3.4 | 417 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 11.3 | 43.7 | 43.7 | 1.4 | 71 |
Supervision - Midwest Region | 0.0 | 15.4 | 41.0 | 38.5 | 5.1 | 78 |
Supervision - Northeast Region | 0.0 | 24.5 | 34.7 | 36.7 | 4.1 | 49 |
Supervision - Southeast Region | 0.0 | 20.0 | 36.0 | 37.3 | 6.7 | 75 |
Supervision - West Region | 0.0 | 16.7 | 30.6 | 51.4 | 1.4 | 72 |
Other SEFL Respondents | 0.0 | 13.9 | 37.5 | 47.2 | 1.4 | 72 |
Operations Division | 0.0 | 14.7 | 29.8 | 44.5 | 11.0 | 245 |
Consumer Response | 0.0 | 14.8 | 24.7 | 53.1 | 7.4 | 81 |
Human Capital | 0.0 | 0.0 | 32.4 | 64.7 | 2.9 | 34 |
Technology & Innovation | 0.0 | 12.9 | 37.1 | 27.4 | 22.6 | 62 |
Other Operations Respondents | 0.0 | 23.5 | 27.9 | 39.7 | 8.8 | 68 |
Consumer Education and Engagement Division | 0.0 | 17.9 | 42.9 | 39.3 | 0.0 | 28 |
External Affairs Division | 0.0 | 6.3 | 37.5 | 56.3 | 0.0 | 16 |
Legal Division | 0.0 | 7.9 | 31.6 | 57.9 | 2.6 | 38 |
Other | 0.0 | 13.0 | 21.7 | 56.5 | 8.7 | 23 |
Research, Markets and Regulations Division | 0.0 | 9.6 | 47.9 | 42.5 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 0.0 | 12.5 | 62.5 | 25.0 | 8 |
Gender | 0.0 | 13.4 | 35.7 | 44.8 | 6.1 | 328 |
Female | ||||||
Male | 0.0 | 14.5 | 36.1 | 45.0 | 4.4 | 407 |
No Gender specified | 0.0 | 14.8 | 31.8 | 45.5 | 8.0 | 88 |
Selected ‘no response’ | 0.0 | 32.0 | 32.0 | 32.0 | 4.0 | 25 |
Age | 0.0 | 10.2 | 39.3 | 45.0 | 5.5 | 382 |
<40 | ||||||
40+ | 0.0 | 18.0 | 32.9 | 43.3 | 5.8 | 434 |
Selected ‘no response’ | 0.0 | 21.9 | 21.9 | 56.3 | 0.0 | 32 |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 8.3 | 43.8 | 41.7 | 6.3 | 48 |
Asian | |||||
Black | 19.5 | 41.5 | 29.3 | 9.8 | 123 |
Hispanic | 13.7 | 47.1 | 33.3 | 5.9 | 51 |
White | 12.9 | 33.8 | 49.3 | 3.9 | 456 |
No Race Specified | 16.5 | 32.0 | 45.1 | 6.3 | 206 |
j. Other (please specify below)
Non-responses |
Greatly/ Somewhat Raised |
Neither Raised nor Lowered |
Somewhat/ Greatly Lowered |
No basis to Judge |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 8.4 | 10.7 | 20.1 | 60.8 | 309 |
If you identified another factor in 31j, what was the factor?
32. Over the past 12 months, how, if at all, has your morale changed?
Non-responses |
Greatly/ Somewhat Improved |
No change |
Somewhat/ Greatly Decreased |
No basis to judge |
Number of respondents | |
---|---|---|---|---|---|---|
% | % | % | % | % | ||
CFPB-Wide | 0.0 | 31.9 | 30.3 | 35.8 | 2.0 | 849 |
Divisions and Large Offices | 0.0 | 31.3 | 29.9 | 37.6 | 1.2 | 418 |
Supervision, Enforcement & Fair Lending Division (SEFL) | ||||||
Enforcement | 0.0 | 37.0 | 21.9 | 39.7 | 1.4 | 73 |
Supervision - Midwest Region | 0.0 | 20.5 | 34.6 | 44.9 | 0.0 | 78 |
Supervision - Northeast Region | 0.0 | 34.0 | 28.0 | 38.0 | 0.0 | 50 |
Supervision - Southeast Region | 0.0 | 28.0 | 40.0 | 30.7 | 1.3 | 75 |
Supervision - West Region | 0.0 | 34.3 | 32.9 | 31.4 | 1.4 | 70 |
Other SEFL Respondents | 0.0 | 36.1 | 20.8 | 40.3 | 2.8 | 72 |
Operations Division | 0.0 | 31.6 | 28.7 | 35.2 | 4.5 | 247 |
Consumer Response | 0.0 | 32.1 | 23.5 | 43.2 | 1.2 | 81 |
Human Capital | 0.0 | 20.0 | 22.9 | 54.3 | 2.9 | 35 |
Technology & Innovation | 0.0 | 38.1 | 31.7 | 19.0 | 11.1 | 63 |
Other Operations Respondents | 0.0 | 30.9 | 35.3 | 30.9 | 2.9 | 68 |
Consumer Education and Engagement Division | 0.0 | 30.8 | 34.6 | 34.6 | 0.0 | 26 |
External Affairs Division | 0.0 | 62.5 | 12.5 | 25.0 | 0.0 | 16 |
Legal Division | 0.0 | 42.1 | 36.8 | 18.4 | 2.6 | 38 |
Other | 0.0 | 27.3 | 31.8 | 40.9 | 0.0 | 22 |
Research, Markets and Regulations Division | 0.0 | 26.0 | 32.9 | 41.1 | 0.0 | 73 |
Selected ‘no response’ | 0.0 | 33.3 | 55.6 | 11.1 | 0.0 | 9 |
Gender | 0.0 | 29.4 | 28.4 | 38.8 | 3.4 | 327 |
Female | ||||||
Male | 0.0 | 35.8 | 32.1 | 31.4 | 0.7 | 405 |
No Gender specified | 0.0 | 24.2 | 30.8 | 41.8 | 3.3 | 91 |
Selected ‘no response’ | 0.0 | 30.8 | 23.1 | 46.2 | 0.0 | 26 |
Age | 0.0 | 33.9 | 27.7 | 36.3 | 2.1 | 386 |
<40 | ||||||
40+ | 0.0 | 31.3 | 32.2 | 34.6 | 1.9 | 428 |
Selected ‘no response’ | 0.0 | 17.1 | 34.3 | 45.7 | 2.9 | 35 |
Greatly/ Somewhat Improved |
No change |
Somewhat/ Greatly Decreased |
No basis to judge |
Number of respondents | |
---|---|---|---|---|---|
% | % | % | % | ||
Race/Ethnicity | 35.4 | 27.1 | 37.5 | 0 | 48 |
Asian | |||||
Black | 32.0 | 32.0 | 34.4 | 1.6 | 122 |
Hispanic | 32.0 | 38.0 | 28.0 | 2.0 | 50 |
White | 34.1 | 29.7 | 34.1 | 2.0 | 454 |
No Race Specified | 25.2 | 31.0 | 41.9 | 1.9 | 210 |
33. If there are any other issues, details, or information concerning CFPB's organizational culture that you would like us to know about, please use the space below to share that information.
Section VII: Demographic Information
34. In which office do you work at CFPB? If you are currently on a detail, please select your home office. For Director's Financial Analysts, please select the office of your current rotation, unless you have been in your current rotation for less than 3 months. If your current rotation began less than 3 months ago, please select the office of your previous rotation. Regional Administrative Officers, please select Operations: Administrative Operations. If you prefer not to identify your office, please select the "not identified" option under your division.
Percent of Total Frequency |
|
---|---|
% | |
Front Office, Office of the Director | 1.1 |
Strategy | 0.2 |
Office of Equal Opportunity & Fairness, Office of Civil Rights | 0.5 |
Office of Equal Opportunity & Fairness, Office of Minority & Women Inclusion | 0.4 |
Front Office, Operations (including Project Management) | 0.9 |
Administrative Operations (including Facilities, Records, FOIA, Security, and Regional Administrative Officers) | 1.6 |
Chief Financial Officer | 2.8 |
Consumer Response | 9.5 |
Human Capital | 4.1 |
Procurement | 0.9 |
Technology & Innovation (including T&I Fellows, Privacy and PRA) | 7.4 |
Operations Division, not identified | 1.8 |
Front Office, Consumer Education & Engagement | 0.4 |
Consumer Engagement | 0.5 |
Financial Education | 0.6 |
Financial Empowerment | 0.4 |
Older Americans | 0.7 |
Servicemember Affairs | 0.4 |
Students | 0.1 |
Consumer Education & Engagement Division, not identified | 0.4 |
Front Office, Research, Markets, & Regulations | 0.2 |
Markets Teams (including: Card Markets Installment Lending & Collections Markets Deposits, Liquidity Lending, & Reporting Markets and Mortgage Markets) | 1.9 |
Regulations | 3.5 |
Research | 2.3 |
Research, Markets, & Regulations Division, not identified | 0.7 |
Front Office, Supervision, Enforcement, & Fair Lending | 0.4 |
Fair Lending and Equal Opportunity | 2.1 |
Enforcement | 8.6 |
Supervision Policy | 2.5 |
Supervision - Midwest Region | 9.3 |
Supervision - Northeast Region | 5.9 |
Supervision - Southeast Region | 9.0 |
Supervision - West Region | 8.5 |
Supervision Examinations | 2.7 |
Supervision, Enforcement, & Fair Lending Division, not identified | 0.8 |
Communications | 0.5 |
Community Affairs | 0.5 |
Consumer Advisory Board | 0.1 |
Financial Institutions | 0.1 |
Intergovernmental Affairs | 0.4 |
External Affairs Division, not identified | 0.4 |
Front Office, Legal Division | 0.2 |
General Law, Ethics, & Oversight | 2.1 |
Law and Policy | 1.4 |
Litigation | 0.2 |
Legal Division, not identified | 0.6 |
Other (please specify below) | 0.7 |
Number of respondents | 852.0 |
If you identified another office above, in which office do you work?
35. Are you currently on a detail?
35A. About when did your detail begin?
Non-responses |
Less than 3 months ago |
3 to 6 months ago |
6 to 12 months ago |
Over 1 year ago |
Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 35.7 | 28.6 | 32.1 | 3.6 | 28 |
35B. In which office are you on a detail?
36. Where is your duty station?
Non-responses |
Headquarters (Washington, DC) |
Home Duty Station |
Southeast Regional Office |
Northeast Regional Office |
Midwest Regional Office |
West Regional Office |
Number of respondents |
---|---|---|---|---|---|---|---|
% | % | % | % | % | % | % | |
0.0 | 62.7 | 24.1 | 2.4 | 1.9 | 4.3 | 4.6 | 845 |
37. What type of position is your job at CFPB?
Non-responses | Permanent | Temporary | Term | Other | Not sure | Number of respondents |
---|---|---|---|---|---|---|
% | % | % | % | % | % | |
0.0 | 93.5 | 0.4 | 4.1 | 0.5 | 1.5 | 850 |
38. Which of the following, if any, special employee programs describe your position at CFPB?
Non-responses |
Pathways - Internship |
Pathways - Recent Graduate |
Pathways - PMF |
Brandeis Honors Attorney |
Director's Financial Analyst |
None of the above |
Not sure |
Number of respondents |
---|---|---|---|---|---|---|---|---|
% | % | % | % | % | % | % | % | |
0.0 | 0.7 | 1.0 | 0.4 | 0.6 | 0.9 | 93.1 | 3.3 | 813 |
39. Which of the following best describes your supervisory status?
Non-responses | Non-Supervisor: You do not supervise other employees. | Team Leader: You are not an official supervisor, you provide employees with day-to-day guidance in work projects, but do not have supervisory responsibilities or conduct performance appraisals. | Supervisor: You are responsible for employees' performance appraisals and approval of their leave, but you do not supervise other supervisors. | Manager: You supervise one or more supervisors or managers. | Executive: Senior Executive Service equivalent (grade 80 or above) | Number of respondents |
---|---|---|---|---|---|---|
% | % | % | % | % | % | |
0.0 | 73.4 | 13.4 | 10.3 | 2.9 | 0.1 | 838 |
40. What is your pay band level?
41. What is your gender?
42. Are you of Hispanic, Latino, or Spanish origin?
43. With what race(s) do you identify? If you prefer not to give a response, please check the box below and continue to the next question.
1. No response to question 43
a. Black or African-American
b. Native American (or American Indian) or Alaska Native
c. Native Hawaiian or other Pacific Islander
d. Asian American
e. White
f. Other (please specify below)
If you identified other race in 43f, what was the race with which you identify?
44. About how long have you been with the Federal Government (excluding military service)?
Non-responses |
Less than 1 year | 1 to 3 years |
4 to 5 years |
6 to 10 years |
11 to 15 years |
16 to 20 years |
21 to 25 years |
More than 25 years | Number of respondents |
---|---|---|---|---|---|---|---|---|---|
% | % | % | % | % | % | % | % | % | |
0.0 | 5.9 | 32.8 | 20.0 | 20.2 | 8.9 | 3.2 | 3.4 | 5.7 | 847 |
45. How long have you worked for CFPB?
Non-responses |
Less than 6 months | 6 months to 1 year | 1 to 3 years |
More than 3 years | Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 3.4 | 9.0 | 49.5 | 38.0 | 842 |
46. What is your age group?
Non-responses | 25 and under | 26-29 | 30-39 | 40-49 | 50-59 | 60 or older | Number of respondents |
---|---|---|---|---|---|---|---|
% | % | % | % | % | % | % | |
0.0 | 2.8 | 6.8 | 37.5 | 24.4 | 22.5 | 6.1 | 825 |
47. Which of the following work experiences did you have prior to joining CFPB?
1. Federal government employment
2. State government employment
3. Nonprofit sector employment
4. Private sector employment
5. Employment at a banking or financial services regulator (federal or state government)
6. Employment as an attorney
7. Other (please specify below)
If you identified another work experience in 47, what was your work experience?
48. Did you join the bureau as a Dodd-Frank Act transferee from FDIC, the Federal Reserve System (the Federal Reserve Board or one of the Federal Reserve Banks), FTC, HUD, NCUA, OCC, or OTS?
Non-responses |
Yes |
No |
Don't know |
Prefer not to respond | Number of respondents |
---|---|---|---|---|---|
% | % | % | % | % | |
0.0 | 11.0 | 83.7 | 0.7 | 4.6 | 852 |
48A. From which agency did you transfer?