Q33c: With which government agency would you file a complaint if you are not satisfied with a CRA's work? Other

Demographic and experience categories Yes No
All respondents 8.0 ( 0.8) 92.0 ( 0.8)
AGE GROUP    
18 to 24 2.3 ( 1.3) 97.7 ( 1.3)
25 to 34 4.6 ( 1.6) 95.4 ( 1.6)
35 to 44 10.2 ( 2.3) 89.8 ( 2.3)
45 to 54 8.9 ( 1.9) 91.1 ( 1.9)
55 to 64 16.9 ( 2.9) 83.1 ( 2.9)
65 and older 6.2 ( 1.6) 93.8 ( 1.6)
INCOME    
Less than $25000 5.6 ( 1.0) 94.4 ( 1.0)
$25000 to $49999 7.9 ( 1.7) 92.1 ( 1.7)
$50000 to $74999 9.0 ( 2.0) 91.0 ( 2.0)
$75000+ 10.3 ( 2.1) 89.7 ( 2.1)
EDUCATION    
Less than high school 5.7 ( 1.7) 94.3 ( 1.7)
High school 6.5 ( 1.5) 93.5 ( 1.5)
Some post-secondary education 8.7 ( 1.5) 91.3 ( 1.5)
BA or more 9.7 ( 1.6) 90.3 ( 1.6)
ETHNICITY    
White 8.7 ( 1.1) 91.3 ( 1.1)
Black 8.8 ( 1.7) 91.2 ( 1.7)
Hispanic 6.4 ( 1.5) 93.6 ( 1.5)
Other 1.8 ( 1.1) 98.2 ( 1.1)
SEX    
Male 11.6 ( 1.5) 88.4 ( 1.5)
Female 4.7 ( 0.7) 95.3 ( 0.7)
EMPLOYMENT STATUS    
Actively employed (FT or PT) 8.2 ( 1.1) 91.8 ( 1.1)
Student 4.2 ( 2.6) 95.8 ( 2.6)
Not employed (homemaker, retired, unemployed) 7.6 ( 1.3) 92.4 ( 1.3)
Other 12.2 ( 3.8) 87.8 ( 3.8)
GEOGRAPHIC RESIDENCE    
Resident of a free report state (CO, GA, ME, MD, MA, NJ, VT) 9.5 ( 1.9) 90.5 ( 1.9)
Resident of another state 7.8 ( 0.9) 92.2 ( 0.9)
FINANCIAL AND CREDIT REPORT EXPERIENCE    
Obtained a credit report 9.4 ( 1.1) 90.6 ( 1.1)
Did not obtain a credit report 6.2 ( 1.1) 93.8 ( 1.1)
     
Obtained credit score 10.4 ( 1.6) 89.6 ( 1.6)
Did not obtain credit score 6.9 ( 0.9) 93.1 ( 0.9)
     
Disputed information on credit report 9.5 ( 1.9) 90.5 ( 1.9)
Did not dispute credit report information 7.7 ( 0.9) 92.3 ( 0.9)
     
Had an auto or mortgage loan 8.8 ( 1.0) 91.2 ( 1.0)
Did not have an auto or mortgage loan 5.5 ( 1.3) 94.5 ( 1.3)
     
Was a victim of identity theft 11.0 ( 2.8) 89.0 ( 2.8)
Was not a victim of identity theft 7.7 ( 0.8) 92.3 ( 0.8)
     
Obtained credit report due to an adverse action 11.0 ( 3.1) 89.0 ( 3.1)
Did not obtain credit report due to an adverse action 7.8 ( 0.8) 92.2 ( 0.8)

Percent estimates totaling 100% within each demographic and experience category, with standard errors in parentheses
 
GAO-05-411SP Credit Reporting Literacy Survey Data
Full Report: GAO-05-223