Q33d: With which government agency would you file a complaint if you are not satisfied with a CRA's work? Do not know

Demographic and experience categories Yes No
All respondents 62.4 ( 1.4) 37.6 ( 1.4)
AGE GROUP    
18 to 24 79.7 ( 4.5) 20.3 ( 4.5)
25 to 34 63.1 ( 3.4) 36.9 ( 3.4)
35 to 44 56.9 ( 3.4) 43.1 ( 3.4)
45 to 54 59.8 ( 3.2) 40.2 ( 3.2)
55 to 64 51.1 ( 3.7) 48.9 ( 3.7)
65 and older 62.5 ( 3.2) 37.5 ( 3.2)
INCOME    
Less than $25000 68.5 ( 2.1) 31.5 ( 2.1)
$25000 to $49999 60.2 ( 3.1) 39.8 ( 3.1)
$50000 to $74999 57.8 ( 3.5) 42.2 ( 3.5)
$75000+ 60.8 ( 3.3) 39.2 ( 3.3)
EDUCATION    
Less than high school 74.3 ( 3.3) 25.7 ( 3.3)
High school 63.9 ( 2.5) 36.1 ( 2.5)
Some post-secondary education 58.4 ( 2.8) 41.6 ( 2.8)
BA or more 60.3 ( 2.7) 39.7 ( 2.7)
ETHNICITY    
White 59.0 ( 1.9) 41.0 ( 1.9)
Black 61.5 ( 2.9) 38.5 ( 2.9)
Hispanic 76.5 ( 2.6) 23.5 ( 2.6)
Other 71.9 ( 5.9) 28.1 ( 5.9)
SEX    
Male 58.0 ( 2.3) 42.0 ( 2.3)
Female 66.2 ( 1.7) 33.8 ( 1.7)
EMPLOYMENT STATUS    
Actively employed (FT or PT) 63.1 ( 1.9) 36.9 ( 1.9)
Student 73.8 ( 8.2) 26.2 ( 8.2)
Not employed (homemaker, retired, unemployed) 59.6 ( 2.3) 40.4 ( 2.3)
Other 61.8 ( 6.1) 38.2 ( 6.1)
GEOGRAPHIC RESIDENCE    
Resident of a free report state (CO, GA, ME, MD, MA, NJ, VT) 63.8 ( 3.0) 36.2 ( 3.0)
Resident of another state 62.1 ( 1.6) 37.9 ( 1.6)
FINANCIAL AND CREDIT REPORT EXPERIENCE    
Obtained a credit report 58.2 ( 1.9) 41.8 ( 1.9)
Did not obtain a credit report 68.1 ( 2.1) 31.9 ( 2.1)
     
Obtained credit score 59.8 ( 2.5) 40.2 ( 2.5)
Did not obtain credit score 63.6 ( 1.7) 36.4 ( 1.7)
     
Disputed information on credit report 59.3 ( 3.3) 40.7 ( 3.3)
Did not dispute credit report information 63.0 ( 1.6) 37.0 ( 1.6)
     
Had an auto or mortgage loan 58.8 ( 1.6) 41.2 ( 1.6)
Did not have an auto or mortgage loan 74.2 ( 2.8) 25.8 ( 2.8)
     
Was a victim of identity theft 50.6 ( 4.4) 49.4 ( 4.4)
Was not a victim of identity theft 63.6 ( 1.5) 36.4 ( 1.5)
     
Obtained credit report due to an adverse action 57.9 ( 5.2) 42.1 ( 5.2)
Did not obtain credit report due to an adverse action 62.8 ( 1.5) 37.2 ( 1.5)

Percent estimates totaling 100% within each demographic and experience category, with standard errors in parentheses
 
GAO-05-411SP Credit Reporting Literacy Survey Data
Full Report: GAO-05-223