E-rate Resources

11.
How would you describe the usefulness of each of the following resources in helping you to participate successfully in the E-rate program during the past 3 years?
(Check one in each row)
    Extremely useful Very useful Moderately useful Slightly useful Not at all useful Don't know or have not used this resource
 
a. USAC's E-rate training seminars
 
b. USAC's Client Service Bureau (help desk)
 
c. The individual(s) assigned to conduct the program integrity assurance (PIA) review of your Form 471
 
d. State E-rate coordinator
 
e. A paid consultant specializing in E-rate program management
 
f. Service provider(s)
 
g. USAC's Helping Applicants to Succeed (HATS) visits
 
h. Guidance provided on the USAC Web site
   

    Extremely useful Very useful Moderately useful Slightly useful Not at all useful Don't know or have not used this resource
 
i. Search tools provided on the USAC Web site
 
j. USAC's weekly e-mail newsletter
 
k. FCC rules and orders
 
l. Guidance from the U.S. Department of Education
 
m. Guidance from the Institute of Museum and Library Services
 
n. Web sites of E-rate consulting firms
 
o. School and library associations
   

 
If any, what other resources do you find useful in helping you to participate successfully in the E-rate program?


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