Desire to Switch Providers

39.	Have you switched wireless phone service providers since the beginning of 2008?
	(Click one.)
	1.		Yes
	2.		No (Skip to Q41)
	3.		Don't know
	4.		Refuse

40.	Why did you switch providers? (Only asked if Q39 = 1.)
	(Click one.)
	1.		Record response (Skip to Q43)
	2.		Don't know
	3.		Refuse

41.	Since the beginning of 2008, have you wanted to switch to a different wireless phone service provider?
	(Click one.)
	1.		Yes
	2.		No (Skip to Q43)
	3.		No basis to judge/Not your decision (Skip to Q43)
	4.		Don't know
	5.		Refuse

42.	What was the primary reason why you did not switch? (Only asked if Q41 = 1.)
	(Click one.)
	1.		Did not want to pay early termination fee for current service
	2.		Unable to use current cell phone or similar wireless device with another service provider
	3.		No other provider offers adequate service coverage in the area
	4.		Too much hassle
	5.		Other
	6.		Don't know
	7.		Refuse

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Full Report: GAO-10-34

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