Complaints – Knowledge of Where to Complain

43.	Imagine if you had a problem with your wireless phone service that your provider could not resolve to your satisfaction and you wanted to complain. Other than contacting the company itself again--where would you complain about your problem?
	(Check all that apply.)
	1.		Do not know whom to contact
	2.		Would only contact the company
	3.		Federal Communications Commission (FCC)
	4.		Federal Trade Commission (FTC)
	5.		Other federal government agency
	6.		State utility commission
	7.		State attorney general
	8.		Other state or local government agency
	9.		Better Business Bureau
	10.		Other consumer organization
	11.		A friend, coworker or relative
	12.		Other
	13.		Don't know
	14.		Refuse

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Full Report: GAO-10-34

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