| 9. |
Based on your experience with the program(s)/operation(s)/project(s) that you are involved with,
to what extent, if at all, have the following factors hindered measuring performance
or using the performance information? (Select one answer in each row.) |
| To a very great extent | To a great extent | To a moderate extent | To a small extent | To no extent | No basis to judge/Not applicable | ||
|---|---|---|---|---|---|---|---|
| 9a. | Difficulty determining meaningful measures | ||||||
| 9b. | Different parties are using different definitions to measure performance | ||||||
| 9c. | Difficulty obtaining valid or reliable data | ||||||
| 9d. | Difficulty obtaining data in time to be useful | ||||||
| 9e. | Lack of incentives (e.g., rewards, positive recognition) | ||||||
| 9f. | Difficulty resolving conflicting interests of stakeholders, either internal or external | ||||||
| 9g. | Difficulty distinguishing between the results produced by the program and results caused by other factors | ||||||
| To a very great extent | To a great extent | To a moderate extent | To a small extent | To no extent | No basis to judge/Not applicable | ||
|---|---|---|---|---|---|---|---|
| 9h. | Existing information technology and/or systems not capable of providing needed data | ||||||
| 9i. | Lack of staff who are knowledgeable about gathering and/or analyzing performance information | ||||||
| 9j. | Lack of ongoing top executive commitment or support for using performance information to make program/funding decisions | ||||||
| 9k. | Lack of ongoing Congressional commitment or support for using performance information to make program/funding decisions | ||||||
| 9l. | Difficulty determining how to use performance information to improve the program | ||||||
| 9m. | Concern that OMB will micromanage programs in my agency | ||||||
| Full Report: GAO-08-1026T | Table of Contents | Previous | Next |